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Relay Closes $35 Million Series B Funding to Drive Greater Productivity and Safety for Frontline Businesses and Workers

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3 months ago

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Led by G2 Venture Partners, funding will fuel Relay’s rapid growth and innovation of new products to serve industries ranging from hospitality to healthcare

RALEIGH, N.C., June 10, 2024 /PRNewswire/ — Relay, the cloud-based communications platform designed to improve productivity and safety for frontline teams, today announced $35 million in Series B funding, led by G2 Venture Partners, with participation from existing investors including Wind River Ventures and Sovereign’s Capital. The new funding will be used to fuel Relay’s expansion into new markets and accelerate its product roadmap.

Relay is a solution designed specifically for deskless workers in frontline industries, like hospitality, healthcare, facilities management, education, manufacturing and warehousing. Known for replacing traditional two-way radios with a modern cloud-connected Relay+ communication device, Relay’s platform also offers smart features that enhance worker safety.  With Relay, team members can initiate a safety alert, which automatically notifies relevant staff, provides the exact location of the alert, and creates an instant communication channel for staff to coordinate their response to the safety incident.  The entire incident can be logged in Relay’s cloud, and reviewable after the fact for operational improvement purposes.  This capability, which is used in thousands of hotels and hospitals, has already helped to save lives. 

“This funding round marks an inflection point for Relay, as we look toward our next stage of growth,” said Chris Chuang, CEO of Relay. “Our team is on a mission to unleash frontline productivity with our transformative breakthrough technology. Importantly, we are making these innovations accessible for the first time to traditionally disconnected frontline teams through the unique simplicity, reliability, and affordability of our solution.  Relay enables frontline teams to seamlessly connect no matter where they are, what device they are using, or even what language they speak.  And, we do all this in an affordable model through which businesses can see rapid time-to-value.”

Relay has gained rapid adoption among frontline teams due to its powerful yet easy-to-deploy technology, eliminating the traditional need for third-party installers or technicians.  Developed by the creators of Consumer Report’s top-rated prepaid carrier, Republic Wireless, Relay is an enterprise-grade platform delivered through a consumer-grade simple user interface design.  Adding to its simplicity, Relay seamlessly utilizes multiple cellular networks and WiFi to provide maximum reliability and nationwide coverage on a turnkey basis.  Relay’s platform is also accessible via a smartphone app or web interface, enabling frontline teams spread across different locations and physical contexts to now connect with each other regardless of what type of device they are on.  All of these product innovations have enabled the company’s rapid revenue growth, placing Relay among the 500 fastest-growing companies in North America per the Deloitte Technology Fast 500 list for 2023.

“Relay has an exceptional customer-focused team that has built a platform for frontline workers that its users love,” said David Mount, partner, G2 Venture Partners, who will join the Relay board of directors. “As we spoke to customers, we heard time and again that Relay is delivering increased connectivity, safety and productivity among frontline workers. Its product ushers in a significant paradigm shift for customers who have not seen substantial innovation around communications devices for decades. Relay’s modern product and customer-first approach are driving outstanding growth for the company. The platform empowers frontline workers to do their best work, whether in hospitals, hotels, warehouses, or manufacturing environments. We are excited to partner with Relay in their next phase of growth, modernizing frontline work throughout the economy.”

Relay makes frontline teams more productive, by making it simple, fast, and affordable for them to stay connected with their teammates. 72% of Relay customers report that Relay enables them to be more responsive to customers’ needs.  77% of customers report that Relay helps efficiency, both by communicating more effectively, but also by automating mundane error-prone tasks, like logging security rounds or automatically recording task completion. Relay is already operating at scale, serving thousands of frontline businesses and hundreds of thousands of deskless workers, who collectively exchanged more than 2.5 billion messages using the Relay platform.

“We received overwhelming investor interest in our Series B round, and are thrilled that the process enabled us to find the perfect partner in G2, whom we are confident can help us accelerate our vision to connect millions of frontline workers and give them access to the transformative power of the cloud to make their work safer and more productive,” concluded Chris Chuang.

The Series B funding follows the recent launch of Relay’s new translation product in April 2024, TeamTranslate™, which uses AI to automatically detect and translate voice and text messages between team members into each user’s preferred language. In 2023, the company raised a $13M Series A funding round.

About Relay

Relay is a cloud-based technology platform that helps frontline teams improve communications, increase employee safety, and improve their productivity. Relay helps frontline teams digitally transform their operations with the modern tools which supports actionable real-time data needed to track performance and improve their operations. Software has not yet transformed the frontline world, and Relay is on a mission to change that. For more information, visit www.relaypro.com.

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SOURCE Relay Inc.

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Experts from SPS North America to share Best Practices at BFSI Conference Expo

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59 mins ago

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September 20, 2024

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Business Process Outsourcing experts from SPS, a leading provider of Technology Business Solutions, will share best practices related to business transformation and process automation at the Digital Transformation in BFSI Conference Expo in New York on September 26, 2024

NEW YORK, Sept. 20, 2024 /PRNewswire-PRWeb/ — Business Process Outsourcing experts from SPS will be on hand to share best practices at the Digital Transformation in BFSI Conference Expo in New York on September 26, 2024. SPS is a leading innovative outsourcing provider of Technology Business Solutions that help companies automate workflows, streamline processes, and elevate the customer experience.

Through our Lean Six-Sigma methodologies, SPS helps our banking, financial services and insurance clients analyze workflows and build solutions that leverage automation to reduce cycle time, improve quality, and enhance compliance measures.

The Digital Transformation in BFSI Conference Expo is a focused event that unites professionals, experts, and stakeholders from the banking, financial services, and insurance sectors. Its purpose is to discuss, demonstrate, and examine digital innovations and their impact. The event offers a valuable platform for knowledge exchange, networking, and collaboration between industry leaders and technology providers.

SPS is a technology-driven partner, specializing in transforming back-office operations and enhancing client-focused services for leading organizations with 45% of its current clients in the BFSI sectors. The organization offers tailored Technology Business Solutions, focusing on Data & Business Process Management and providing custom solutions for the Health and BFSI sectors to address their specific challenges.

“At SPS, we understand that digital transformation is a never-ending process,” stated Pamela Tom, Vice President, Solution Design, SPS North America. “Through our Lean Six-Sigma methodologies, we help our banking, financial services and insurance clients analyze workflows and build solutions that leverage automation to reduce cycle time, improve quality, and enhance compliance measures. We look forward to connecting and sharing best practices with attendees of the BFSI Conference.”

With a global network of delivery centers, SPS stands out as a trusted outsourcing partner, offering flexible processing options for onshore, nearshore, and offshore delivery. The team of SPS experts utilize industry best practices and cutting-edge automation technologies to elevate business processes all within a certified high-security environment that safeguards sensitive data.

Explore how SPS can drive growth by implementing innovative, tech-enabled solutions at http://www.spsglobal.com.

About SPS
SPS is a leading technology-driven business transformation company. Our Technology Business Solutions bring together cutting-edge technology, deep vertical process expertise, and a diverse global workforce to support clients in their digital transformation journey and efficiently tackle their most complex challenges. With our innovative Enterprise Workplace Solutions, we empower organizations to adopt hybrid work programs to enhance productivity and flexibility.

Headquartered in Zurich, Switzerland, SPS operates in more than 20 countries and focuses on clients in banking, insurance and health. SPS has more than 8,500 employees and is recognized with a world-class NPS by its global client base.

We act with precision, connect people to the right information, and turn data into insights for better outcomes.

Discover how our dedicated team at SPS makes an impact that matters by visiting http://www.spsglobal.com.
SPS. The Power of Possibility.

Media Contact

Janet Tarzia, SPS North America, 1-212-204-0900, janet.tarzia@spsglobal.com, https://www.spsglobal.com

View original content to download multimedia:https://www.prweb.com/releases/experts-from-sps-north-america-to-share-best-practices-at-bfsi-conference-expo-302253629.html

SOURCE SPS North America

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INGEEK Recognized in 2024 Gartner Market Guide for Fleet Telematics and 2024 China Hype Cycle for Security

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59 mins ago

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September 20, 2024

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SHANGHAI, Sept. 20, 2024 /PRNewswire/ — INGEEK, a leading provider of innovative intelligent connected vehicle (ICV) technologies, and its Intelligent Connected System (ICS) and Automotive Digital Key have been featured in Gartner’s Market Guide for Fleet Telematics. This recognition highlights INGEEK’s capability to boost efficiency, ensure safety, and enable sustainability in fleet operations and management.

Revolutionizing Fleet Management with INGEEK ICS/Digital Key
INGEEK’s digital key solution establishes connection between the people and vehicle by digitalizing conventional car key into digital twin, which seamlessly integrates with the broader mobility ecosystem and diverse business scenarios.

Business Process Automation with online key sharing, such as contactless pick-up and return.Digital Key Management simplifies key management, reduces administrative overhead, and mitigates the risk of lost or stolen keys.Data Tracking provides insights to fleet performance and health.Enhanced Driver Satisfaction: Convenient features such as proximity lock/unlock provide a seamless driving experience.

Securing Connected Vehicles with INGEEK’s Trust Center for Automotive
Previously, AUGUST 6, INGEEK’s Trust Center was featured in Gartner’s Hype Cycle for Security’s IoT Authentication technology segment. With IoT connections in China projected to reach 8 billion by 2025, robust IoT authentication is critical to protect connected car business-use cases such as V2X communications, OTA, and Digital Key. The Trust Center leverages PKI to ensure top-tier security.

Remarks from Leadership
“We’re proud to be recognized by Gartner, which is the global authority in providing industry technology advisory and insights to executives,” stated Steven Shan, CEO of INGEEK. “Our intelligent vehicle solutions prompt the next wave of smart mobility transformations, and this inclusion is a signal to how OEMs and automotive players are leveraging advanced digitalization technologies to connect the people and vehicle together.”

“Our Trust Center offers robust and scalable authentication mechanisms to safeguard connected vehicles against security threats,” added Feng Li, INGEEK’s Head of Cybersecurity BU.

“Gartner’s Market Guide coincides with our vision for a more connected, secure, and efficient mobility market,” continued William Yuan, Director of Strategy at INGEEK. “Our solutions are not just about technological advancements; they are strategic initiatives aimed at optimizing operations, reducing costs, and ultimately helping fleet operators to expand their mobility business offerings.”

For more information about INGEEK and its solutions, please visit www.ingeek.com
Media Contact: Ms. Fang at jingneng.fang@ingeek.com
Germany Contact: Professor Sachs at hans-ulrich.sachs@hus-online.com
AP/EMEA Contact: Mr. Yuan at guohao.yuan@ingeek.com

Photo – https://mma.prnewswire.com/media/2509446/20240919104010.jpg

View original content:https://www.prnewswire.co.uk/news-releases/ingeek-recognized-in-2024-gartner-market-guide-for-fleet-telematics-and-2024-china-hype-cycle-for-security-302253355.html

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Niutech at the Forefront: U.S.-China Circular Economy Forum Tackles “White Pollution”

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59 mins ago

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September 20, 2024

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BEIJING, Sept. 20, 2024 /PRNewswire/ — On September 6, 2024, the inaugural U.S.-China Circular Economy Cooperation Forum was held in Beijing. The forum, guided by the U.S.-China Climate Action Working Group Circular Economy Task Force, was co-organized by the China Circular Economy Association and the US-China Business Council. The forum brought together approximately 460 distinguished guests from the National Development and Reform Commission of China, the U.S. Department of State, the U.S. Department of Energy, and other government departments, as well as industry experts, business representatives and scientific research institutions of the two countries. As the domestic leader in continuous pyrolysis technology, Niutech was invited to attend the forum and gave an insightful speech on the topic of waste plastic recycling, and the issues of ‘white pollution’ that can result from it.

The forum was strategically designed to advance the goals outlined in the U.S.-China “The Sunnylands Statement on Enhancing Cooperation to Address the Climate Crisis”. It aimed to create a collaborative platform for both countries’ business community, social organizations, and research institutions to foster exchanges and drive tangible cooperation in the circular economy. 

Zhao Chenxin, Deputy Director of the National Development and Reform Commission, John Podesta, Senior Advisor to the U.S. President on International Climate Policy, Liu Zhenmin, China’s Special Envoy for Climate Change Affairs, and Nicholas Burns, U.S. Ambassador to China attended the opening ceremony of the Forum and delivered a speech, and Xie Feng, Chinese Ambassador to the U.S., made a video message. Deputy Director Zhao Chenxin said that addressing climate change is a common cause for all mankind and cannot be separated from the cooperation between the two global forces, China and the United States.

At the forum, as the international expert in continuous pyrolysis technology, the corporate representative of Niutech shared the cases of waste plastic chemical recycling projects deployed with international giants BASF and Quantafuel in Denmark, Thailand and other countries. This technology enables the transformation of low-value, mixed, and contaminated waste plastics into high-quality fuel oil. 

The fuel oil derived from this process can undergo further refining into naphtha, a critical raw material in the production of new plastics. This advanced recycling process not only diverts plastics from landfills and the environment but also contributes to a circular economy by turning waste into a valuable resource.

Photo – https://mma.prnewswire.com/media/2510694/Industrial_Continuous_Waste_Plastics_Pyrolysis_Project_Denmark.jpg

View original content:https://www.prnewswire.co.uk/news-releases/niutech-at-the-forefront-us-china-circular-economy-forum-tackles-white-pollution-302254026.html

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