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Info-Tech Research Group Announces Generative AI-Driven “IT Assistant” to Enhance Member Experience and Content Discovery

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The global research and advisory firm is enhancing its research accessibility with an AI-powered chatbot designed to deliver tailored insights and streamline member interactions. The new chatbot feature, called “IT Assistant,” will elevate the member experience through advanced generative AI, offering a seamless, user-friendly interface for CIOs and IT professionals to access and receive personalized, research-based responses and content.

TORONTO, June 4, 2024 /CNW/ – Info-Tech Research Group has announced the upcoming release of its generative artificial intelligence (Gen AI) driven chatbot, named “IT Assistant,” to provide seamless assistance on the firm’s website. Currently in a limited release to select members for tuning and stress testing before a full rollout, IT Assistant offers an intuitive conversational interface that helps users discover precise and relevant research content and engage in meaningful dialogues about their business challenges. This engagement will promote efficient problem-solving and support members in achieving their goals with streamlined information flow and enhanced resource access.

The global product leader in research and advisory, the firm previously highlighted in its Tech Trends 2024 report that AI and machine learning are crucial drivers of business innovation and efficiency. The 2024 report details six trends that are transforming enterprises, with generative AI as one of the key trends at the forefront of enhancing user interactions and enabling innovations like the firm’s IT Assistant. Preliminary findings from Info-Tech’s Future of IT 2025 survey also reveal that 37% of respondents (n=534) have already invested or plan to invest in generative AI capabilities this year. An additional 33% are planning investments for 2025, and 15% are looking beyond 2025. Moreover, 72% of respondents (n=403) believe that generative AI will have a positive impact on their organization.

“With the introduction of Info-Tech’s own AI chatbot, IT Assistant, we are taking a significant step in leveraging this emerging technology to revolutionize how our members access and use our research content,” says Info-Tech’s Chief Research Officer, Gord Harrison. “Our AI-powered tool is not just about delivering tailored information. IT Assistant will provide our members with faster, more intuitive access to the precise research they need, fostering deeper engagement, enabling more effective problem-solving, and ultimately supporting our members in achieving their strategic goals.”

IT Assistant enhances its performance by combining information retrieval with generative language models. When a user query is received, the system retrieves relevant research blueprints and pieces of information from Info-Tech’s content library. This information is then used as additional input for the generative language model, enabling it to generate more accurate and contextually relevant responses.

“By integrating generative AI and RAG, our IT Assistant leverages advanced data processing and real-time learning capabilities,” explains Info-Tech’s Chief Information Officer, William Russell. “This approach enables the system to continuously refine its responses based on new information and user behavior, ensuring accuracy and relevance. Our robust infrastructure allows for scalable and secure AI deployment, demonstrating Info-Tech’s commitment to leveraging advanced technology to drive innovation and enhance the member experience.”

The introduction of the AI-driven chatbot marks a significant step forward in Info-Tech Research Group’s mission to provide unparalleled member support and access to critical research. By leveraging advanced AI, Info-Tech continues to lead the way in innovative solutions that meet the evolving needs of its members.

This development is part of Info-Tech’s broader initiative to advance AI capabilities, spearheaded by its dedicated AI Research Center. The research center focuses on delivering cutting-edge AI solutions and conducting extensive research to drive innovation, optimize business processes, and enhance decision-making for IT leaders globally.

For exclusive and timely commentary on IT Assistant, AI chatbots, and other related topics from Info-Tech’s experts, please contact pr@infotech.com.

Info-Tech LIVE 2024 Conference
Registration is now open for Info-Tech Research Group’s annual IT conference, Info-Tech LIVE 2024, taking place September 17 to 19, 2024, at the iconic Bellagio in Las Vegas. This year’s event is expected to surpass previous years in scale and scope as the firm brings together more CIOs, IT executives, and industry experts from across the globe than ever before. Attendees can expect immersive deep dives into the latest technology trends and access to industry thought leaders shaping the future of IT. This premier event will also offer journalists, podcasters, and media influencers access to exclusive content, the latest IT research and trends, and the opportunity to interview industry experts, analysts, and speakers. To apply for media passes to attend the event or to gain access to research and expert insights on trending topics, please contact pr@infotech.com.

About Info-Tech Research Group
Info-Tech Research Group is one of the world’s leading research and advisory firms, proudly serving over 30,000 IT and HR professionals. The company produces unbiased, highly relevant research and provides advisory services to help leaders make strategic, timely, and well-informed decisions. For nearly 30 years, Info-Tech has partnered closely with teams to provide them with everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

To learn more about Info-Tech’s divisions, visit McLean & Company for HR research and advisory services and SoftwareReviews for software buying insights.  

Media professionals can register for unrestricted access to research across IT, HR, and software and hundreds of industry analysts through the firm’s Media Insiders program. To gain access, contact pr@infotech.com

For information about Info-Tech Research Group or to access the latest research, visit infotech.com and connect via LinkedIn and X.

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SOURCE Info-Tech Research Group

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Huawei Launches Medical Technology Digitalization 2.0 Solution, Facilitating Precision Healthcare with AI

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SHANGHAI, Sept. 23, 2024 /PRNewswire/ — At HUAWEI CONNECT 2024, Huawei teamed up with partners to launch the Medical Technology Digitalization 2.0 Solution at the healthcare session named Enhancing Inclusivity to Amplify Healthcare Intelligence. This solution implements AI-assisted diagnosis and intelligent quality control, facilitating precision healthcare as well as hierarchical diagnosis and treatment.

Participants of the launch ceremony were: Sun Pengfei, Vice President of Huawei Global Public Sector; Hou Yu, Founder and CEO of MED Imaging AI; Zhang Yu, General Manager of Wanxiang Medical Technology Co., Ltd.; Sun Fenglei, Product Strategy Director of Beijing DeepWise Technology Co., Ltd.; and Liu Zheng, Business Development Director of KFBIO.

AI Enablement, Achieving Precise and Consistent Diagnosis and Treatment

Medical image data accounts for 80% of clinical data. AI is used to fully explore the value of such data, which is critical to clinical diagnosis, decision-making, and disease prevention. Incorporating AI, computing, storage, and network, Huawei’s Medical Technology Digitalization 2.0 Solution works with the innovative applications of industry partners to implement AI-based quality control and diagnosis, significantly improving the quality and efficiency of healthcare services. So far, this solution has been implemented in projects like the Fourth People’s Hospital of Shenyang.

In medical imaging, this solution can intelligently identify and score the quality of images. The accuracy of AI quality control reaches 98%, boosting image quality. In addition, the solution supports the intelligent segmentation, detection, and quantitative analysis of image data, and can automatically complete AI analysis and auxiliary diagnosis, effectively reduces the missed diagnosis rate. The diagnosis time is shortened by 40%, significantly increasing the diagnosis and treatment efficiency. For ultrasounds, this solution uses digital and intelligent imaging devices running on the OpenHarmony. With the AI device-edge synergy architecture deployed in the center, AI and low latency video transmission help achieve one-stop, real-time AI-assisted diagnosis and centralized quality control regionwide. Ultrasound quality control can now realize full coverage instead of just conducting spot checks. The end-to-end delay of all-domain AI-assisted diagnosis is less than 150 ms, which facilitates continuous improvement of ultrasound diagnosis quality and efficiency across the region.

All-Scenario Innovation, Accelerating Healthcare Intelligence

Li Junfeng, Vice President of Huawei and President of the Global Public Sector, said that the next few years hold important opportunities for digital and intelligent technologies to propel the high-quality development of healthcare. Huawei focuses on root technologies and continuously innovates and optimize scenario-specific solutions for the healthcare industry, such as the Smart Ward, Smart Hospital Campus, and Telemedicine. To date, Huawei has served over 5000 healthcare institutions in more than 110 countries and regions.

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SOURCE Huawei

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Wego Enhances Travel Options Through New Partnership with Malaysia Airlines

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DUBAI, United Arab Emirates, Sept. 23, 2024 /PRNewswire/ — Wego, the number one travel app and the largest online travel marketplace in the Middle East and North Africa (MENA), has joined forces with Malaysia Airlines, the national carrier of Malaysia. This collaboration enables Wego users to seamlessly book Malaysia Airlines flights directly through Wego’s platform.

Wego users can now access and book a wide range of domestic and international flights offered by Malaysia Airlines on Wego’s comprehensive platform. With Malaysia Airlines serving over 50 destinations globally, this partnership significantly broadens the range of airline choices available to Wego users.

Dersenish Aresandiran, Chief Commercial Officer of Airlines at Malaysia Aviation Group, the parent company for Malaysia Airlines, expressed his enthusiasm: “We are excited to partner with Wego, as this collaboration helps us extend our warm Malaysian Hospitality to more travellers, especially from the MENA region. By offering competitive fares through Wego’s platform, we look forward to welcoming more passengers on board Malaysia Airlines, where they can experience the exceptional service and care that define our airline.”

Through this partnership, Malaysia Airlines’ competitive fares will be highlighted across Wego’s marketing channels, allowing users to find and book the best deals directly through Malaysia Airlines’ booking portal.

Ross Veitch, CEO and Co-Founder of Wego, commented: “Malaysia has always been a popular destination for travelers, and we are excited to collaborate with Malaysia Airlines to further promote Malaysian tourism. As the largest online travel marketplace, partnering with Malaysia Airlines, known for its excellent service and hospitality, aligns perfectly with our mission to provide our users with the best travel options. This collaboration will enhance Malaysia Airlines’ visibility and drive direct bookings, particularly within the MENA region.”

Wego is expanding its presence in Malaysia by opening a new, larger office in Kuala Lumpur. The new office underscores Wego’s commitment to delivering exceptional travel experiences and meeting the growing needs of travelers in the region.

This partnership reaffirms Wego’s commitment to offering its users an extensive selection of flight options across its platforms, ensuring a seamless and comprehensive booking experience.

About Wego

Wego is the number 1 travel app and the largest online travel marketplace in the Middle East and North Africa (MENA).

It provides award-winning travel search websites and top-ranked mobile apps for travelers living in the Asia Pacific and the Middle East regions. Wego harnesses powerful yet simple to use technology that automates the process of searching and comparing results from hundreds of airlines, hotels, and online travel agency websites.

Wego presents an unbiased comparison of all travel products and prices offered in the marketplace by merchants, both local and global, and enables shoppers to quickly find the best deal and place to book whether it is from an airline or hotel directly or with a third-party aggregator website.

The company was founded in 2005 and is dual headquartered in Dubai and Singapore with regional operations in Bangalore, Riyadh, Cairo, Lahore, and Kuala Lumpur.

About Malaysia Aviation Group

Malaysia Aviation Group (MAG) is a global aviation organisation comprising three focused business portfolios from Airlines, Loyalty and Travel Services (LTS) and Aviation Services. 

Its current Airlines business portfolio that serves the global, domestic and segmented market comprises  Malaysia Airlines – the national carrier of Malaysia, Firefly and MASwings – the regional airlines focused  on serving communities across Malaysia, and AMAL by Malaysia Airlines – leading one-stop pilgrimage  travel solutions centre. 

MAG also focuses on Aviation Services business such as maintenance, repair and overhaul (MRO), cargo, ground handling and training that houses MAB Engineering, MASkargo – one-stop cargo logistic and terminal operations service provider, AeroDarat – one-stop ground handling solution provider and Malaysia Airlines Academy – one-stop Aviation and Hospitality Centre of Excellence. 

The Loyalty and Travel Services (LTS) business portfolio focuses on providing end-to-end travel solutions and loyalty programs, complementing its established strength and expertise in the airline and aviation service businesses. It comprises Journify – the integrated one-stop travel and lifestyle digital platform, Enrich – the award-winning Travel & Lifestyle Loyalty Programme of Malaysia Airlines; and MHholidays and Firefly Holidays – the tour operating arm for the Group. 

With the clear business portfolios, MAG is set to achieve its vision anchored on becoming Asia’s Leading Travel and Aviation Services Group, focused on delivering highly customised, end-to-end travel solutions by 2025. 

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Enterprise Resource Planning (ERP) Market to Reach $117.09 Billion, Globally, by 2030 at 10.0% CAGR: Allied Market Research

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PORTLAND, Ore., Sept. 23, 2024 /PRNewswire/ — The rise in the need for operational efficiency and transparency in business processes and the increase in demand for ERP software from small & medium enterprises boost the growth of the global market. In addition, the surge in adoption of cloud and mobile applications is positively impacting the growth of the market.

Allied Market Research published a report, titled, “Enterprise Resource Planning (ERP) Market by Component (Software and Services), Deployment Model On-premise, Cloud and Hybrid), Enterprise Size (Large Enterprises, Medium Enterprises, and Small Enterprises), Business Function (Finance, Human Resource (HR), Supply Chain, Customer Management, Inventory Management, Manufacturing Module, and Others) and Industry Vertical (Manufacturing, BFSI, Healthcare, Retail & Distribution, Government & Utilities, IT & Telecom, Construction, Aerospace & Defense and Others): Global Opportunity Analysis and Industry Forecast, 2021-2030″. According to the report, the “enterprise resource planning (ERP) market” was valued at $43.72 billion in 2020, and is projected to reach $117.09 billion by 2030, growing at a CAGR of 10.0% from 2021 to 2030.

The rise in the need for operational efficiency and transparency in business processes and the increase in demand for ERP software from small & medium enterprises boost the growth of the global market. In addition, the surge in adoption of cloud and mobile applications is positively impacting the growth of the market. However, the availability of open-source ERP applications and the high implementation cost of ERP software technology hamper the growth of the ERP market. On the contrary, the rise in the application of ERP solutions in small & medium enterprises and the rapid transformation of modern business models are expected to offer remunerative opportunities for the expansion of the enterprise resource planning market during the forecast period.

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The software segment held the highest market share in 2020. 

By component, the software segment dominated the market in 2020, The demand for ERP software surged as businesses across industries increasingly sought to streamline operations, integrate various business functions, and enhance decision-making through centralized data management. However, the services segment is expected to witness the largest CAGR of 10.7%, this growth is driven by the increasing need for consulting, customization, implementation, and ongoing support as businesses adopt more complex ERP systems.  As organizations transition to cloud-based and AI-powered ERP solutions, they require professional services for seamless integration with existing systems, data migration, training, and system optimization.

The on-premise segment held the highest market share in 2020.

By deployment model, the on-premise segment accounted for the largest share in 2020. This dominance is attributed to several key factors. Many organizations, particularly those in regulated industries such as finance, healthcare, and manufacturing, prefer on-premise solutions due to their ability to provide greater control over data security and compliance.  However, the cloud segment is expected to witness the largest CAGR of 11.6%. This anticipated growth is driven by several key factors. First, the increasing demand for flexibility and scalability in business operations has led many organizations to adopt cloud-based ERP solutions, which allow for easy updates and expansion without the need for significant hardware investments. 

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Regional Insights: The North America region held the highest market share in 2020. 

By region, the enterprise resource planning (ERP) market was dominated by North America in 2020. North America, particularly the United States, has a highly developed technological infrastructure and a strong presence of leading ERP vendors, which facilitates the adoption of advanced ERP solutions across various industries. 

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Key Industry Developments 

In July 2024, Eton Solutions launched an enterprise resource planning (ERP) platform – AtlasFive, for managing family offices in India.In July 2024, SAP and its partner SGN Software Pvt Ltd launched a flagship Cloud ERP offering designed for small and mid-sized organizations.In May 2024, Forterro launched Fortee, its entry-level cloud-based ERP solution. Fortee has been designed specifically for the needs of SME discrete manufacturers and industrial startups and is based on 15 years of cloud-ERP learning.

AVENUE- A Subscription-Based Library (Premium on-demand, subscription-based pricing model):

AMR introduces its online premium subscription-based library Avenue, designed specifically to offer cost-effective, one-stop solution for enterprises, investors, and universities. With Avenue, subscribers can avail an entire repository of reports on more than 2,000 niche industries and more than 12,000 company profiles. Moreover, users can get an online access to quantitative and qualitative data in PDF and Excel formats along with analyst support, customization, and updated versions of reports.

Get an access to the library of reports at any time from any device and anywhere. For more details, follow the link: https://www.alliedmarketresearch.com/library-access

About Us:

Allied Market Research (AMR) is a full-service market research and business-consulting wing of Allied Analytics LLP based in Wilmington, Delaware. Allied Market Research provides global enterprises as well as medium and small businesses with unmatched quality of “Market Research Reports Insights” and “Business Intelligence Solutions.” AMR has a targeted view to provide business insights and consulting to assist its clients to make strategic business decisions and achieve sustainable growth in their respective market domain.

We are in professional corporate relations with various companies, and this helps us in digging out market data that helps us generate accurate research data tables and confirms utmost accuracy in our market forecasting. Allied Market Research CEO Pawan Kumar is instrumental in inspiring and encouraging everyone associated with the company to maintain high quality of data and help clients in every way possible to achieve success. Each and every data presented in the reports published by us is extracted through primary interviews with top officials from leading companies of domain concerned. Our secondary data procurement methodology includes deep online and offline research and discussion with knowledgeable professionals and analysts in the industry.

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SOURCE Allied Market Research

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