Technology

Enhancing Public Services: Info-Tech Research Group’s Exponential IT Strategy for Improved Government Efficiency

Published

7 months ago

June 3, 2024

Info-Tech Research Group has published a new public sector blueprint with expert insights and a strategic roadmap for state and provincial governments considering how best to enhance public services in the digital age. With a focus on cybersecurity, improving citizen services, and automating operations, the research-backed resource provides practical strategies for governments to embrace an Exponential IT mindset to foster innovation, boost efficiency, and elevate public service standards.

TORONTO, June 3, 2024 /PRNewswire/ – State and provincial governments are at a critical juncture in their digital transformation journey, facing increasing pressure to modernize operations and meet the evolving needs of their citizens. To support this transformation, global research and advisory firm Info-Tech Research Group has released a new blueprint, Priorities for Adopting an Exponential IT Mindset in State & Provincial Government. This comprehensive research provides government leaders with strategic, sector-specific insights and actionable plans to leverage exponential technologies, such as AI and advanced analytics. These technologies can enhance service delivery, streamline operations, address critical public sector challenges, and drive innovation across all levels of government.

“In this high-risk, high-reward era of disruptive technologies, the role of IT is pivotal. As organizations rush to extract value from technologies such as generative AI, IT must lean into the steep curve of change and lead the change,” says Neal Rosenblatt, principal research director at Info-Tech Research Group. “IT leaders in the public sector space will need to adopt an Exponential IT mindset to champion innovation, guide their organizations through technology-driven transformations, and seize new opportunities.”

The term “Exponential IT” refers to the strategic adoption and integration of rapidly advancing technologies that are transforming the landscape of public sector operations at an exponential rate. These technologies, including artificial intelligence, machine learning, and advanced analytics, can enable state and provincial governments to enhance their decision-making capabilities, optimize resource allocation, and improve service delivery. By adopting an Exponential IT mindset, governmental organizations can effectively navigate the complexities of the digital era, stay ahead of technological trends, and meet the evolving needs of their citizens.

“Admittedly, this mindset shift won’t be easy. State and provincial governments face numerous barriers to new technology adoption, including resource constraints, legacy systems, and integration issues, as well as strict regulatory requirements,” explains Rosenblatt. “It will be critical for IT to enable new technologies and unlock their exponential value. IT leaders will need to embrace an expanded role as advisor and strategist at the highest level to navigate new opportunities for value and mitigate the associated risks.”

The firm’s research underscores the significant challenges state and provincial governments face in successfully leveraging the Exponential IT concept, including budget constraints, outdated legacy systems, integration complexities, and strict regulatory requirements. Overcoming these obstacles requires strategic planning, investment in workforce development, and a commitment to change management. By building foundational capabilities and achieving maturity in these areas, Info-Tech advises that governments can effectively navigate the complexities of digital transformation and drive meaningful improvements in public service delivery.

The firm recommends state and provincial governments prioritize delivering services that are efficient, accessible, and responsive to citizens’ needs. This approach involves leveraging emerging technologies like AI, data analytics, and cloud computing to optimize service delivery, reduce bureaucratic hurdles, and enhance user experiences. By focusing on citizen-centric value, governments can strengthen public trust, increase engagement, and provide services that address the evolving demands of communities and businesses.

Info-Tech’s blueprint details three key priorities that state and provincial governmental IT leaders must consider as they adopt an Exponential IT mindset to navigate the next era:

Defend Against AI Attacks: Implement robust cybersecurity measures, including machine learning-based defenses and continuous threat monitoring, to protect against sophisticated AI-driven cyber threats and ensure the continuity of essential services.Focus on Citizen-Centric Value Delivery: Leverage emerging technologies like AI, data analytics, and cloud computing to streamline service delivery, reduce bureaucratic hurdles, and enhance user experiences, thereby strengthening public trust and engagement.Deliver Autonomously: Use AI-powered systems, robotic process automation, and self-service platforms to handle routine tasks and service requests, boosting operational efficiency, reducing costs, and allowing IT departments to focus on strategic initiatives.

As governments continue to navigate the complexities of the digital age, adopting these priorities will be crucial in driving sustainable progress and meeting the dynamic needs of their communities.

Embracing an Exponential IT mindset allows state and provincial governments to address the evolving challenges of digital transformation head-on. By leveraging the strategic insights and actionable plans outlined in Info-Tech’s recently published blueprint, government leaders can implement cutting-edge technologies, enhance cybersecurity, and prioritize citizen-centric services. This proactive approach not only improves efficiency and service delivery but also fosters innovation and resilience within public sector organizations.

For exclusive and timely commentary on this topic from Info-Tech’s analysts and access to the complete Priorities for Adopting an Exponential IT Mindset in State & Provincial Government blueprint, please contact pr@infotech.com.

Info-Tech LIVE 2024 Conference

Registration is now open for Info-Tech Research Group’s annual IT conference, Info-Tech LIVE 2024, taking place September 17 to 19, 2024, at the iconic Bellagio in Las Vegas. This premier event will also offer journalists, podcasters, and media influencers access to exclusive content, the latest IT research and trends, and the opportunity to interview industry experts, analysts, and speakers. To apply for media passes to attend the event or to gain access to research and expert insights on trending topics, please contact pr@infotech.com.

About Info-Tech Research Group

Info-Tech Research Group is one of the world’s leading research and advisory firms, proudly serving over 30,000 IT and HR professionals. The company produces unbiased, highly relevant research and provides advisory services to help leaders make strategic, timely, and well-informed decisions. For nearly 30 years, Info-Tech has partnered closely with teams to provide them with everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

To learn more about Info-Tech’s divisions, visit McLean & Company for HR research and advisory services and SoftwareReviews for software buying insights.

Media professionals can register for unrestricted access to research across IT, HR, and software and hundreds of industry analysts through the firm’s Media Insiders program. To gain access, contact pr@infotech.com.

For information about Info-Tech Research Group or to access the latest research, visit infotech.com and connect via LinkedIn and X.

View original content to download multimedia:https://www.prnewswire.com/news-releases/enhancing-public-services-info-tech-research-groups-exponential-it-strategy-for-improved-government-efficiency-302162161.html

SOURCE Info-Tech Research Group

Technology

Virtusa Earns 2024 Great Place to Work® Certification™ for Third Consecutive Year

Published

55 minutes ago

December 23, 2024

SOUTHBOROUGH, Mass., Dec. 23, 2024 /PRNewswire/ — Virtusa Corporation, a global leader in digital business strategy, digital engineering, and IT services, is proud to announce its 2024 Great Place to Work® Certification™ for the third consecutive year. This recognition spans seven countries – India, USA, Canada, UK, UAE, Australia, and Singapore – and underscores Virtusa’s dedication to fostering a High-Trust, High-Performance workplace culture globally.

The certification is based on rigorous employee feedback, with Virtusa achieving an impressive Trust Index™ score of 79% and an Employee Net Promoter Score (eNPS) of 73%. Notably, 81% of employees agreed with the statement, “Taking everything into account, I would say this is a great place to work.”

Key areas of improvement over the past year include professional development, equal treatment, making a difference, and creating a welcoming environment.

“We are incredibly honored to receive the Great Place to Work® Certification™ for the third consecutive year,” said Lori Mullane, Chief People Officer at Virtusa. “This recognition reflects our unwavering commitment to creating an inclusive and empowering workplace where employees feel valued, supported, and inspired to achieve their best. Investing in a culture of trust, collaboration, and growth enables our teams to deliver exceptional value to our clients and communities.”

Virtusa’s commitment to professional development, diversity, and well-being reflects its efforts to build a supportive and inclusive environment. With industry-leading initiatives like Engineering IQ for career progression, robust upskilling programs, and a focus on belonging and fairness, Virtusa has created a culture where employees can thrive.

The Certification is a testament to Virtusa’s leadership in workplace culture, which supports over 30,000 employees globally. As the company continues to grow, its mission remains steadfast in providing a High-Trust, High-Performance environment that drives innovation, collaboration, and employee satisfaction.

For more information about Virtusa’s workplace culture and career opportunities, visit https://www.virtusa.com/careers.

About Great Place to Work®
Backed by 30 years of data, Great Place To Work is the global authority on workplace culture. Through its proprietary For All™ Model and Trust Index Survey, it gives organizations the recognition and tools to create a consistently positive employee experience. Its mission is to help every place become a great place to work for all, driving business growth, improving lives, and empowering communities. Through globally recognized and coveted Great Place To Work Certification and highly competitive Best Workplaces™ Lists, Great Place To Work enables employers to attract and retain talent, benchmark company culture, and increase revenue. Its platform enables leaders to truly capture, analyze and understand the experience of every employee, and compare outcomes with data collected from more than 100 million employees in 150 countries worldwide.

About Virtusa
Virtusa Corporation provides digital engineering and technology services and solutions for Forbes Global 2000 companies across industries, including financial services, healthcare, telecommunications, media, manufacturing, and technology. With a foundation in digital engineering, Virtusa empowers enterprises to navigate digital transformation, driving operational efficiency and measurable outcomes. Leveraging its Engineering First approach, Virtusa partners with organizations to tackle complex challenges, delivering solutions that ensure resilience and competitive advantage.

Virtusa is a registered trademark of Virtusa Corporation. All other company and brand names may be trademarks or service marks of their respective holders.

Media Contact:
Paul Lesinski
Edelman
(971) 226-5299
paul.lesinski@edelman.com

Logo – https://mma.prnewswire.com/media/1956449/virtusa_logo_Logo.jpg

View original content:https://www.prnewswire.co.uk/news-releases/virtusa-earns-2024-great-place-to-work-certification-for-third-consecutive-year-302337841.html

Technology

DogeRide Unleashes a New Era of Pet-Friendly Ridesharing in Denver

Published

55 minutes ago

December 23, 2024

DogeRide, Denver’s newest and most innovative ridesharing service, is proud to announce the official launch of its pet-friendly hailing app in Denver, CO Metro Area.

DENVER, Dec. 23, 2024 /PRNewswire-PRWeb/ — DogeRide, Denver’s newest and most innovative ridesharing service, is proud to announce the official launch of its pet-friendly hailing app.

“We wanted to create a ridesharing service that embraces that spirit, providing a solution for dog lovers who want their furry companions to be part of their daily lives. DogeRide is more than a rideshare; it’s a celebration of Denver’s dog-friendly culture.”

Designed to bring convenience and joy to pet lovers, DogeRide allows drivers to ride with their dogs as companions while welcoming riders to travel with their furry friends. With Denver being one of the most dog-friendly cities in the country, this service is set to revolutionize how residents and their dogs move around town.

DogeRide aims to address a growing demand for pet-friendly transportation. Riders no longer have to worry about leaving their four-legged friends behind or struggling to find a rideshare that accommodates their pets. The DogeRide app allows seamless booking and ensures all participating drivers are comfortable with canine passengers.

To ensure a safe and pleasant ride, dogs must weigh under 80 pounds and be on a leash or in a crate during the journey.

“Denver is a city that thrives on community and outdoor adventures, and dogs are a huge part of that lifestyle,” said Phil Warfield and Divine Tumenta, both Co-founders of DogeRide. “We wanted to create a ridesharing service that embraces that spirit, providing a solution for dog lovers who want their furry companions to be part of their daily lives. DogeRide is more than a rideshare; it’s a celebration of Denver’s dog-friendly culture.”

The app’s user-friendly interface allows riders to indicate when they’re bringing a dog along, ensuring that drivers are prepared for their canine co-pilots. Additionally, all DogeRide drivers are trained to prioritize safety and comfort for both human and canine passengers. From trips to the vet or park to daily commutes, DogeRide is committed to making every journey tail-waggingly fun and hassle-free.

DogeRide also offers unique features tailored to the needs of dog owners and pet-loving drivers. Drivers are encouraged to bring their dogs along for companionship while working, creating a warm and welcoming atmosphere for riders. This innovative approach not only enhances the drivers’ experience but also provides riders and their dogs with a sense of familiarity and connection.

“DogeRide is the ultimate ridesharing service for dog lovers because we’ve designed it with the needs of Denver’s vibrant pet-owning community in mind,” said Chad Harris, Co-founder of DogeRide. “Whether you’re heading to the dog park, running errands, or going on an adventure, DogeRide ensures your furry friend can come along for the ride. We’re thrilled to be part of Denver’s pet-friendly ecosystem.”

DogeRide’s mission is to create a safe, reliable, and dog-inclusive transportation option that reflects the unique lifestyle of Denver residents. As part of its commitment to the community, DogeRide plans to partner with local animal shelters and pet organizations to support adoption events and promote responsible pet ownership.

DogeRide is now available for download on iOS and Android devices. For more information, visit www.dogeride.com.

Media Contact

Nick Dell, DogeRide Technologies Inc, 1 7207817533, support@dogeride.com, https://www.dogeride.com/

View original content:https://www.prweb.com/releases/dogeride-unleashes-a-new-era-of-pet-friendly-ridesharing-in-denver-302337029.html

SOURCE DogeRide Technologies Inc

Technology

Omnis Investments Limited Extends Relationship with SS&C

Published

55 minutes ago

December 23, 2024

WINDSOR, Conn., Dec. 23, 2024 /PRNewswire/ — SS&C Technologies Holdings, Inc. (Nasdaq: SSNC) today announced that Omnis Investments Limited has extended its transfer agency relationship with SS&C. The contract services Omnis’s range of mutual funds, which invest across several asset classes and regions.

With more than GBP10 billion of assets under management, Omnis is one of U.K.’s largest asset managers and works closely with clients of The Openwork Partnership, a network of 4,200 financial advisers across the country. Omnis also collaborates with 2plan wealth management, a leading wealth management firm in the U.K.

“SS&C is a long-term valued partner to Omnis, and we are looking forward to continuing our work together on ways to enhance the experience of our clients and achieve our goals,” said Simon Harris, Chief Operating Officer at Omnis. “Together with SS&C, we are committed to providing a high standard of service to all of our clients and evolving our digital service offering.”

“We are pleased to extend our valued long-term relationship with Omnis,” said Spencer Baum, Managing Director Head of Client Management, SS&C GIDS. “SS&C is committed to delivering exceptional omnichannel servicing and support to all customer types.”

Learn more about SS&C’s Global Investor and Distribution Solutions here.

About Omnis Investments Limited

Omnis Investments manages over GBP10 billion in assets, working as part of The Openwork Partnership, a network of 4,200 financial advisers across the country helping people look forward with confidence and optimism. Omnis has a range of funds and strategies across the full risk/return spectrum, managed by leading investment managers. The Omnis funds are only available through advisers of The Openwork Partnership and 2plan wealth management.

About SS&C Technologies

SS&C is a global provider of services and software for the financial services and healthcare industries. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices around the world. Some 20,000 financial services and healthcare organizations, from the world’s largest companies to small and mid-market firms, rely on SS&C for expertise, scale and technology.

Additional information about
SS&C (Nasdaq: SSNC) is available at www.ssctech.com.

Follow SS&C on Twitter, LinkedIn and Facebook.

View original content to download multimedia:https://www.prnewswire.com/news-releases/omnis-investments-limited-extends-relationship-with-ssc-302338222.html

SOURCE SS&C