Connect with us

Technology

LiveX AI Agent Boosts Amazfit’s Customer Experiences in Landmark Partnership with Zepp Health

Published

on

LiveX AI delivers personalized experiences for customers in real time using Google Kubernetes Engine and NVIDIA NIM

SUNNYVALE, Calif., May 29, 2024 /PRNewswire/ — LiveX AI, a pioneer in generative AI technology for customer experience, today announced a transformative partnership with Zepp Health Corporation (“Zepp Health”) (NYSE: ZEPP), a global leader in smart wearables and health technology. This partnership aims to redefine the customer experience for visitors to Zepp Health’s Amazfit website. By integrating LiveX AI‘s advanced AI Agent technology into the Amazfit digital platform, this collaboration is set to enhance online customer interaction and engagement significantly.

Zepp Health and LiveX AI partnership marks a leap forward in enhancing the customer journey, from product education and sales through post-purchase support. LiveX AI brings the Multimodal Generative AI Agent approach to the customer experience by providing relevant and immediate customer responses via chat, video, image, and voice. This seamless integration ensures each customer receives personalized, efficient assistance at every touchpoint, revolutionizing the standard for customer experience while significantly reducing operational costs.

Building on this foundation, LiveX AI has utilized cutting-edge technology further to boost the efficiency and responsiveness of its AI Agents. By leveraging the power of NVIDIA NIM inference microservices on Google Kubernetes Engine with NVIDIA GPUs, LiveX AI has achieved a 6.1x increase in average token speed. This enhancement allows LiveX AI to deliver personalized experiences for customers in real time, including seamless customer support, instant product recommendations, and reduced returns, ensuring an even more dynamic and engaging customer interaction process.

“We’re thrilled to announce our partnership with LiveX AI, integrating their AI smart agent into our website. At Zepp Health, we believe in delivering a personal touch in every customer interaction. LiveX AI brings that ethos to life by providing a seamless and engaging shopping experience for our customers shopping for Amazfit. By embedding LiveX AI, we’re ensuring that every visitor to our website receives personalized assistance tailored to their needs and preferences. From product inquiries to troubleshooting, our AI Agent offers effective and empathetic responses in our brand’s tone and voice, enhancing the overall shopping journey. This partnership marks a significant step in our commitment to providing superior customer service and elevating the online shopping experience for all.” – Wayne Huang, CEO of Zepp Health.

Yujia Li, CEO and co-founder of LiveX AI highlighted the partnership’s impact: ‘Our collaboration with Amazfit exemplifies generative AI’s transformative potential in customer experiences. The LiveX AI Agent is designed to handle and resolve user requests ranging from pre-sales inquiries and sales transactions to support issues and upselling opportunities. Our platform’s advanced capabilities to interact with users in multiple ways redefine customer sales and support standards, offering a personalized and immersive experience that strengthens brand loyalty.”

About Zepp Health Corporation

Zepp Health (NYSE:ZEPP) empowers users to live their healthiest lives by optimizing their health, fitness, and wellness journeys through its leading consumer brands, Amazfit, Zepp Clarity, and Zepp Aura. Since its inception in 2013, Zepp Health has shipped over 200 million units, inspiring active lifestyles worldwide with its award-winning designs and innovations. For more information, visit www.zepp.com.

About LiveX AI Inc

LiveX AI stands at the cutting edge of AI technology, empowering businesses with a trusted AI Agent for unmatched customer engagement across any platform. The LiveX AI team comprises a remarkable mix of experienced entrepreneurs and distinguished leaders, including IEEE Fellow acknowledged for leadership in Large Scale AI, Young Global Leader of the World Economic Forum, and ex-CXOs from Fortune 100 companies and emerging startups. Our talented team members hail from renowned institutions such as Google, Stanford, Meta, and more, possessing years of experience in AI, Data, Marketing, Retail, Privacy, and Security. We take pride in leveraging AI to facilitate human-like interactions that create lasting connections. LiveX AI aims to transform the customer experience, reduce costs, and foster business growth through continuous learning and insightful data analysis.

For further information, please contact:

Teri Llach
Teri@liveX.ai
650-575 6913

Mary Placido
SKC Communications
mary@skc-pr.com 

 

View original content to download multimedia:https://www.prnewswire.com/news-releases/livex-ai-agent-boosts-amazfits-customer-experiences-in-landmark-partnership-with-zepp-health-302157098.html

SOURCE LiveX AI

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Technology

BingX Introduces ALTCOIN Index Futures Trading: One Click, Countless Trends

Published

on

By

VILNIUS, Lithuania, Dec. 27, 2024 /PRNewswire/ — BingX, a global leading cryptocurrency exchange, is excited to announce the launch of ALTCOIN Index, the first futures trading pair involving top altcoins. This innovative trading product offers users a one-click solution to efficiently track and trade major cryptocurrency trends with ease.

Traditionally used in stock markets, a futures index is a financial derivative that tracks the performance of a group of assets, such as stocks of commodities. These instruments were first introduced to simplify trading by allowing investors to speculate on or hedge against the collective movements of selected market sectors. Instead of purchasing individual stocks, traders are able to access broad market exposure in a single transaction, saving time and reducing costs.

In the cryptocurrency market, this new ALTCOIN/USDT futures trading pair works similarly by bundling the performance of the top mainstream cryptocurrencies by market capitalization, excluding Bitcoin (BTC) and stablecoins. The current index includes ETH, XRP, SOL, BNB, DOGE, ADA, TRX, AVAX, and SHIB. This approach is more efficient compared to buying individual cryptocurrencies or ETFs as this allows for direct speculation using tiered leverage options without the need to manage multiple positions, effectively diversifying trading risks associated with individual asset volatility.

Vivien Lin, Chief Product Officer of BingX, commented on the new offering: “By aggregating a range of leading cryptocurrencies into a single trading instrument, we’re giving users a practical and efficient way to better capture market trends. This index trading pair should help our less experienced users with their trading goals more easily, particularly when they are unsure which asset to trade and just want to trade major altcoins in general with leverage.”

BingX users can take advantage of tiered leverage options and competitive rates consistent with the platform’s perpetual futures terms, simplifying open order management and enhancing trading efficiency. The platform also ensures that the index composition remains current, with regular quarterly adjustments and temporary updates in response to market conditions.

About BingX
Founded in 2018, BingX is a leading crypto exchange, serving over 10 million users worldwide. BingX offers diversified products and services, including spot, derivatives, copy trading, and asset management – all designed for the evolving needs of users, from beginners to professionals. BingX is committed to providing a trustworthy platform that empowers users with innovative tools and features to elevate their trading proficiency. In 2024, BingX proudly became the official crypto exchange partner of Chelsea Football Club, marking an exciting debut in the world of sports.

For more information please visit: https://bingx.com/

 

View original content to download multimedia:https://www.prnewswire.com/apac/news-releases/bingx-introduces-altcoin-index-futures-trading-one-click-countless-trends-302339488.html

SOURCE BingX

Continue Reading

Technology

Lyric’s first solid-state battery front-end equipment is shipped to customer in United States

Published

on

By

BEIJING, Dec. 26, 2024 /PRNewswire/ — Recently, Lyric’s first solid-state battery front-end equipment has been shipped to a customer in the United States. Relying on its deep accumulation in the field of solid-state battery technology, Lyric has achieved strategic development on the global stage.

As of now, Lyric’s Z-shape stacking machine has reached the forefront of the industry, achieving an efficient stacking speed of 0.1s/pcs and ultra-high precision alignment of ≤ ± 0.3mm, setting an industry benchmark. At the same time, with the innovative design, the double planetary mixer realizes the efficient mixing of various viscosity materials, showing extraordinary flexibility, and significantly enhances the safety and efficiency of the production process through the iterative upgrade of automation technology, and provides customized services to accurately meet customer needs.

Looking to the future, Lyric will continue to expand its global footprint, based on the deep accumulation in the field of solid-state batteries since 2020, and its patented technology of dry electrode and stacking process and self-developed equipment advantages, Lyric not only demonstrates excellent capabilities in the manufacture of solid-state battery production equipment, but also provides a full range of solutions. Covers customized delivery from a single station to the entire production line. In terms of international cooperation, Lyric is actively seeking cooperation opportunities with more overseas enterprises, aiming to promote China’s solid-state battery equipment technology and solutions to the global market, further enhance its influence and competitiveness in the global renewable energy industry chain, and jointly explore unlimited possibilities in the field of renewable energy.

 

View original content to download multimedia:https://www.prnewswire.com/news-releases/lyrics-first-solid-state-battery-front-end-equipment-is-shipped-to-customer-in-united-states-302339490.html

SOURCE Lyric

Continue Reading

Technology

Life-Space Wins Prestigious 62nd Australian Export Awards

Published

on

By

MELBOURNE, Australia, Dec. 27, 2024 /PRNewswire/ — At the prestigious 62nd Australian Export Awards held at Parliament House in Canberra, Life-Space, Australia’s No. 1 probiotic brand, proudly claimed the title of ‘E-commerce Winner of the Australian Export Awards 2024’. This incredible achievement underscores Life-Space’s unwavering commitment to delivering world-class health solutions to global consumers, fuelled by innovative digital strategies and a robust e-commerce presence.

Celebrating Australian Export Excellence

The Australian Export Awards, established in 1963 and presented by the Australian Trade and Investment Commission (Austrade) in collaboration with State and Territory awards programs, is a premier national program. It recognises the achievements of Australia’s most outstanding, innovative, and inspiring exporters, highlighting their significant contributions to the nation’s economy.

A Global Leader in Consumer Health

Life-Space has established itself as a trusted name in probiotics, offering products that support gut microbiome and whole-body health. Exporting to over 20 countries, including China and key Southeast Asian markets, Life-Space continues to redefine the global consumer health landscape. The brand’s dedication to scientific innovation, high-quality manufacturing, and consumer education has made it a household name worldwide. 

Driving E-commerce Excellence

The award recognises Life-Space’s exceptional ability to adapt to the ever-evolving digital marketplace. Through strategic collaborations, robust online platforms, and consumer-centric marketing campaigns, Life-Space has consistently delivered value to its customers while expanding its global footprint. Notably, Life-Space has seen explosive growth in China’s cross-border e-commerce market, alongside outstanding performance in Southeast Asian countries such as Singapore, Vietnam, and Malaysia. The Singapore market, in particular, has recorded an impressive 140% annual growth rate for three consecutive years.

‘This recognition is a testament to the passion and hard work of the entire Life-Space team,’ said Alan Yi, Life-Space Group’s General Manager – Global Business, ‘We are proud to represent Australia on the global stage and remain dedicated to bringing the best in probiotics to consumers worldwide.’

Looking Ahead

As Life-Space celebrates this milestone, the brand is focused on forging new market opportunities, advancing health education, and introducing cutting-edge products that enhance everyday health and well-being.

“Our vision for 2025 includes expanding our export capacity and preparing to introduce our products to the U.S. market,” added Yi. “This achievement further reinforces our position as a global leader in consumer health.”

View original content:https://www.prnewswire.com/apac/news-releases/life-space-wins-prestigious-62nd-australian-export-awards-302339494.html

SOURCE Life-Space

Continue Reading

Trending