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Vox AI to Debut the World’s Most Intelligent, Conversational Voice AI for Drive-Thru Restaurants at CES 2024

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10 months ago

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Vox AI communicates in 35 languages with a nearly human response time, helping overworked drive-thru and quick service restaurant employees, increasing customer satisfaction and boosting revenue by up to 17%

AMSTERDAM, Dec. 21, 2023 /PRNewswire-PRWeb/ — Vox AI, today announced plans to debut its advanced machine learning technology designed for seamless restaurant drive-thru orders at CES 2024. An AI breakthrough that is efficient, conversational, and speaks 35 languages, Vox AI is the perfect tool for drive-thru and QSR (Quick Service Restaurant) businesses to relieve overworked employees, boost revenues by up to 17%, and increase ROI by 14 times. Vox AI will demonstrate its technology at CES Unveiled Las Vegas on Sunday evening, January 7, 2024, and as part of the NL Tech Pavilion in Eureka Park at the Venetian Expo, Booth 62100, from January 9-12, 2024. View a short video of Vox AI in action here.

“We want to redefine human-AI interaction, making it so seamless and intuitive that it becomes a natural part of daily life,” said Maurice Kroon, founder and CEO of Vox AI. “We’re not just developing a tool; we’re cultivating a new standard for communication.”

Drive-thrus are a quintessentially American phenomenon. There are over 200K drive-thru restaurants in the U.S. — which represent about 70% of fast food sales. Increasing efficiency is one of the primary goals of drive-thru restaurants, but current technology to place drive-thru orders is often inefficient. Response times lag, order accuracy is low, and there is an overall disconnect with the synthetic, often garbled voice on the other side of the speaker. Bypassing all competitors with a voice AI that is perceptive, multilingual, highly accurate, and able to replicate the speed, tone and rhythms of a human voice, Vox AI is currently in the midst of a proof-of-concept pilot with one of the world’s largest fast food chains.

Drive-thru restaurants also have a history of innovation: the first two-way speaker was invented in 1948 by the founder of In-N-Out Burger, and the fast food and QSR industry expanded rapidly in the second half of the 20th century. According to a recent study, 47% of Americans won’t even go to a store that doesn’t have a drive-thru. One of the major benefits of drive-thrus is their ability to serve more customers at a faster pace. Vox AI’s technology will shorten drive-thru lines, improve customer satisfaction, free up employees for more productive tasks and create new upselling opportunities, with an estimated 17% increase in revenue. Additionally, Vox AI can be used in any industry that needs a boost in efficiency without customers feeling like they’re talking to a computer.

“We want to redefine human-AI interaction, making it so seamless and intuitive that it becomes a natural part of daily life,” said Maurice Kroon, founder and CEO of Vox AI. “We’re not just developing a tool; we’re cultivating a new standard for communication. We’ve assembled a group of world-class experts in AI and technology alongside veterans in the QSR business, all united by a shared mission to innovate and excel. Our culture is one of relentless pursuit of excellence and a deep commitment to industry transformation.”

Interested media, industry partners and investors are invited to schedule an appointment at CES 2024 between January 7-12 in Las Vegas to see the advancements of Vox AI. Contact VoxAI@wearemgp.com to set up a meeting at CES 2024 or learn more at https://voxai.tech.

Access the Vox AI press kit here.

About Vox AI

Vox AI is the creator of the world’s most efficient, conversational, human-like AI for drive-thru restaurants. An AI breakthrough that is efficient, conversational and speaks 35 languages, Vox AI is the perfect tool for drive-thru businesses to relieve overworked employees and increase ROI by up to 14x. Vox AI has bypassed all competitors with an artificial intelligence that is perceptive, multilingual, highly accurate and able to replicate the speed, tone and rhythms of a human voice. The advancements from Vox AI will shorten drive-thru lines, improve customer satisfaction, free up employees for more productive tasks and create new upselling opportunities, with the increase in revenue estimated to be approximately 17%.

Founded in October 2023, Vox AI is a privately held company based in Amsterdam. Follow Vox AI on LinkedIn, or learn more at https://www.voxai.tech.

Media Contact

Mindy M. Hull, Vox AI, 1 415 889 9977, voxai@wearemgp.com, https://voxai.tech

Michael Held-Hernandez, Vox AI, 1 480 306 1154, voxai@wearemgp.com, https://voxai.tech

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SOURCE Vox AI

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Stay Better in China: Civilization is Colorful for Communication

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30 mins ago

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October 18, 2024

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NANCHANG, China, Oct. 18, 2024 /PRNewswire/ — A report from Jiangxi International Communication Center(JXICC):

 

Moses, an international student from East China University of Technology, has stayed in China for four years. He experienced the speed of China and the colorfulness of Chinese civilization.

Themed on Chinese-style modernization, Moses shares his wonderful lives and touching stories in China from various aspects such as cultural construction, industrial development, ecological protection, and rural revitalization. He is eager to bring Chinese-style modernization experience back home for contributing to the prosperity and development of their countries. He also expects China to play a more active role on the global stage and contribute more wisdom and strength to world peace and development. He believes that these beautiful visions will certainly become reality as China continues to develop and make progress.

https://www.youtube.com/watch?v=tBjk0tXlHDE

View original content to download multimedia:https://www.prnewswire.com/news-releases/stay-better-in-china-civilization-is-colorful-for-communication-302277208.html

SOURCE Jiangxi International Communication Center(JXICC)

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The AI solutions for Japanese businesses make a global splash with the NVIDIA promotion campaign

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30 mins ago

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October 18, 2024

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The tech giant NVIDIA highly appreciates the AI solutions developed by FPT Smart Cloud in elevating customer experience and optimizing workforce competency.

HANOI, Vietnam, Oct. 18, 2024 /PRNewswire/ — In April 2024, NVIDIA joined forces with FPT Corporation in the global initiative of AI and Cloud advancement. After 6 months, the AI solutions of FPT Smart Cloud – a subsidiary of FPT Corporation, have positioned themselves amidst the world’s 52 outstanding success stories featured by NVIDIA. FPT is currently offering more than 15 state-of-the-art AI solutions built on the natural language model for Japanese.

Enabling the intelligent call center 

In the digital age, AI virtual assistants are integrated into the contact center to automate simple to sophisticated tasks.

According to NVIDIA, FPT Smart Cloud has enabled seamless communication through the development of FPT AI Engage – the virtual agent for call center. The virtual agent can interact naturally and automate inbound calls, outbound calls, and voice-based call transfer (IVR). Operating on NVIDIA’s most advanced infrastructure, the AI vendor has been able to accelerate the speech synthesis model by 4 times and increase virtual agent efficiency.

The AI capabilities of FPT Smart Cloud have attracted a wide range of banking and financial institutions, particularly Home Credit Vietnam. The consumer finance company has been applying FPT AI Egnage since 2019. In the first year of operations, the virtual assistant can automatically process up to 12 million calls per month, allowing Home Credit to save 50% in operating expenses and attain a success call rate of 98%.

Building the AI-powered workforce of the future 

With the support of NVIDIA A100 and H100 GPUs, FPT Smart Cloud has developed FPT AI Mentor, fostering the next-generation employee training through automation and personalization. FPT AI Mentor applies the large language model (LLM) developed on NVIDIA DGX H100 and supported by NVIDIA NGC and PyTorch to generate and customize learning content based on the business knowledge base.

Long Chau, a pharmaceutical chain with 1,700 stores, has successfully integrated FPT AI Mentor into the daily training process for pharmacists, increasing employee knowledge quality by up to 55% while reducing 30% of resources compared to the traditional method.

NVIDIA further appraises the excellent efforts of FPT Smart Cloud in leveraging AI technologies to transform traditional call center operations and business training processes. In the past three years, FPT Smart Cloud invested on R&D initiatives for Indonesian and Japanese natural language processing technologies. In 2023, FPT Smart Cloud with the bilateral collaboration with Home Credit Indonesia, marking a crucial milestone as the first made-in-Vietnam AI solution to successfully attract and win over large enterprises in the global landscape. For the year 2024, the vendor aims further to conquer international markets, including Indonesia and Japan.

The original blog about FPT Smart Cloud solutions on the NVIDIA website can be found here: https://www.nvidia.com/en-us/case-studies/fpt-smart-cloud-levels-up-customer-service-operations/

View original content to download multimedia:https://www.prnewswire.com/apac/news-releases/the-ai-solutions-for-japanese-businesses-make-a-global-splash-with-the-nvidia-promotion-campaign-302280179.html

SOURCE FPT Smart Cloud

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Husqvarna Group appoints Maha Elkharbotly as President of the Gardena Division

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30 mins ago

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October 18, 2024

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STOCKHOLM, Oct. 18, 2024 /PRNewswire/ — Maha Elkharbotly has been appointed President of the Gardena Division and will also be a member of Husqvarna Group’s executive management team.

Maha Elkharbotly holds an MBA in Marketing from the University of Illinois and is currently President at I-Health, a wholly owned subsidiary of DSM Firmenich. Maha has previously held multiple executive positions at DSM Firmenich, LIXIL, Grohe and Whirlpool.  

“I am very pleased to welcome Maha to Husqvarna Group. Her broad experience and strong knowledge in sales, marketing, channel management and leadership will be valuable assets in the continued journey of Gardena. Maha brings vast experience from building brands as well as driving international expansion, innovation and business transformation. This expertise will be central to continue building Gardena’s position as a global leader in watering, as well as advancing smart garden systems including robotic mowers for passionate gardeners”, says Pavel Hajman, CEO of Husqvarna Group.  

Maha Elkharbotly will be based in Ulm, Germany and assume her new position within the Gardena Division on January 1, 2025.

For additional information, please contact:
Media
Henrik Sjöström, Head of External Communications
+46 727 15 77 85
press@husqvarnagroup.com

Investors
Johan Andersson, Vice President Investor Relations
+46 702 100 451
ir@husqvarnagroup.com

This information was brought to you by Cision http://news.cision.com.

https://news.cision.com/husqvarna-group/r/husqvarna-group-appoints-maha-elkharbotly-as-president-of-the-gardena-division,c4053079

The following files are available for download:

https://mb.cision.com/Main/996/4053079/3061209.pdf

Husqvarna Group appoints Maha Elkharbotly as President of the Gardena Division

https://news.cision.com/husqvarna-group/i/maha-elkharbotly-2,c3343479

Maha Elkharbotly 2

 

View original content:https://www.prnewswire.com/news-releases/husqvarna-group-appoints-maha-elkharbotly-as-president-of-the-gardena-division-302280185.html

SOURCE Husqvarna Group

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