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Top 10 Software Solutions Ranked by Users for Exceptional Service Support Recognized by Info-Tech Research Group as “Support Superstars” for the Year

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Based on user feedback across 270 software categories, Info-Tech Research Group highlights the ten software solutions recognized as “Support Superstars” in 2024 for delivering exceptional support, improved performance, and enhanced customer satisfaction. The list features top-rated solutions in categories including communication, HR, asset management, data security, cloud infrastructure, and learning platforms.

TORONTO, April 3, 2025 /PRNewswire/ – Info-Tech Research Group has unveiled its list of the top ten software solutions offering the best vendor support in 2024. Recognized as “Support Superstars,” these solutions were selected using data from Info-Tech’s SoftwareReviews platform, the global research and advisory firm’s proprietary solution for collecting, analyzing, and publishing feedback on enterprise software performance. To be eligible for these awards, vendors had to receive a minimum of 30 reviews from verified users in the past 12 months. Eligible products were chosen from over 270 categories published by SoftwareReviews. The top ten list is intended to help organizations make decisions when selecting software providers by highlighting the ones that consistently deliver exceptional vendor support and customer satisfaction.

High levels of service and support – such as providing timely assistance for troubleshooting, resolving technical issues, and maximizing software performance – are critical in ensuring the smooth operation and longevity of software solutions. Strong vendor support enhances user experience, minimizes downtime, and ensures that organizations can leverage the full potential of their software investment, ultimately contributing to operational efficiency and business continuity.

Info-Tech identified the top solutions by evaluating real end-user feedback, collecting up to 130 data points on software performance.  These results are aggregated into a series of metrics evaluating software vendors, including an overall composite score used to rank vendors, and the Net Emotional Footprint, which focuses on capturing user sentiment and customer satisfaction. The firm’s methodology emphasizes that the rankings are based exclusively on genuine user reviews without the influence of analysts or vendors. Vendors recognized as support superstars had the highest satisfaction score for the firm’s vendor support metric.

The top ten software solutions recognized for providing the best support to users over the past year are as follows:

UniOne, 93% satisfaction, offers a seamless email API for enhanced user engagement.Zulip, 92% satisfaction, keeps communication organized for easy tracking and engagement.Rippling, +90% satisfaction, simplifies HR, IT, payroll, and spend management with an all-in-one platform.OrbusInfinity, 89% satisfaction, helps transformation teams cut through the complexity of technology-driven change.Asset Panda, 88% satisfaction, offers effortless fixed asset tracking.Datasite Diligence Virtual Data Room, 88% satisfaction, provides a secure place to store documents and files for transactions and business deals.Microsoft Azure Virtual Machines, 87% satisfaction, enables seamless migration of critical workloads for enhanced efficiency.Canon Therefore, 86% satisfaction, helps organizations streamline storage, management, and processing of information.Laserfiche, 86% satisfaction, helps organizations digitally transform operations and manage their content with AI-powered solutions.Docebo Learn Platform, 86% satisfaction, is designed to deliver scalable, personalized learning experiences to employees, customers, and partners, driving productivity.

“Exceptional vendor support and customer satisfaction are crucial in today’s software landscape,” says Emily Wright, senior research analyst at Info-Tech Research Group. “With the rise of AI and automation across industries, the need for high-quality support is more critical than ever. As organizations adopt more complex technologies, reliable support ensures quick issue resolution, optimized performance, and continuity, which are key factors in navigating a fast-paced digital transformation. In an era of rising customer expectations, outstanding support is essential for long-term success.”

User assessments of software categories on Info-Tech Research Group’s SoftwareReviews platform provide an accurate and detailed view of the constantly changing market. Rankings are informed by the data from users and IT professionals who have intimate experience with the software throughout the procurement, implementation, and maintenance processes.  

For more information about Info-Tech’s SoftwareReviews, the Data Quadrant, or the Emotional Footprint, or to access resources to support the software selection process across a variety of categories, visit softwarereviews.com

About Info-Tech Research Group
Info-Tech Research Group is one of the world’s leading research and advisory firms, proudly serving over 30,000 IT and HR professionals. The company produces unbiased, highly relevant research and provides advisory services to help leaders make strategic, timely, and well-informed decisions. For nearly 30 years, Info-Tech has partnered closely with teams to provide them with everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations. 

To learn more about Info-Tech’s divisions, visit McLean & Company for HR research and advisory services and SoftwareReviews for software buying insights.  

Media professionals can register for unrestricted access to research across IT, HR, and software and hundreds of industry analysts through the firm’s Media Insiders program. To gain access, contact pr@infotech.com.  

For information about Info-Tech Research Group or to access the latest research, visit infotech.com and connect via LinkedIn and X

About SoftwareReviews
SoftwareReviews is a division of Info-Tech Research Group, a world-class technology research and advisory firm. SoftwareReviews empowers organizations with the best data, insights, and advice to improve the software buying and selling experience. 

For buyers, SoftwareReviews’ proven software selection methodologies, customer insights, and technology advisors help maximize success with technology decisions. For providers, the firm helps build more effective marketing, product, and sales processes with expert analysts, how-to research, customer-centric marketing content, and comprehensive analysis of the buyer landscape. 

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SOURCE Info-Tech Research Group

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ManpowerGroup Announces Investment in New Paris-Based AI HR Hub at Choose France Summit

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PARIS, May 19, 2025 /PRNewswire/ — ManpowerGroup (NYSE: MAN), global leader in innovative workforce solutions, announces the launch of its new AI HR Hub in Paris, located at its French headquarters in La Défense. Attending the Choose France Summit, ManpowerGroup underscored its commitment to delivering human-first, AI-powered solutions for both clients and candidates – and aligns with its ongoing investment in France as a key hub for innovation, digital leadership, and talent. This also reaffirms ManpowerGroup’s support of the EU’s AI Act, and ethical and responsible approach to digital advancement and home-grown innovations.

The announcement was made during the eighth edition of the Choose France Summit, an international business event hosted by President Emmanuel Macron and the French Government, aimed at promoting France’s economic attractiveness. With more than €200 million investment in innovation projects and training in France over the next three years, ManpowerGroup reinforces its commitment to promote the country’s economic and innovation attractiveness aligned with President Macron’s vision. Together with the AI HR Hub, ManpowerGroup is also creating more than 30 Manpower branches and over 200 high-skilled additional jobs everywhere in France.

“We are proud to announce our new AI HR Hub in Paris as part of our commitment to the Choose France initiative,” said Jonas Prising, Chair & CEO of ManpowerGroup. “With this Hub, we bring together our Human-First and Digital-Always philosophy, and the power of GenAI and agentic technologies to drive more inclusive, personalized and agile solutions for people and businesses. This investment reflects our trust in France and Europe’s digital future and our shared vision of developing human-centered AI solutions that will shape the future of work.”

The Paris-based AI HR Hub will act as a Regional Center of Excellence, developing home-grown innovations and scaling advanced capabilities across ManpowerGroup’s global brands – Manpower, Experis, and Talent Solutions.

“As France emerges as a powerhouse for AI development, we are excited to support the growth of a strong talent pool with forward-looking regulation and global influence. Paris is an ideal location for ManpowerGroup’s AI HR Hub,” Riccardo Barberis, Northern Europe and France President at ManpowerGroup, said. “Our goal is to use innovation to develop human-centered AI solutions for our clients and candidates, enhancing human potential and transforming how work gets done. This Hub is our commitment to investing in that future – in France, and beyond.”

Key focus areas of the AI HR Hub include:

Enhanced Candidate Journeys: Using GenAI to provide personalized career guidance, skills assessments, and real-time job-matching at scale.Smarter Client Solutions: Leveraging AI and advanced predictive analytics to improve strategic workforce planning, streamline hiring processes, and drive better business outcomes.Empowered HR Agents: Implementing agentic AI tools that support recruiters and talent advisors, enabling greater human capacity for more consumer personalization in line with labor market demand.

The ManpowerGroup AI HR Hub will also collaborate with AI startups and research institutions to develop public-private partnerships and create pathways for the next generation of AI-powered talent, while ensuring innovation is ethical, inclusive, and human-centered.

About ManpowerGroup
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, and Talent Solutions – creates substantially more value for candidates and clients across more than 70 countries and territories and has done so for more than 75 years. We are recognized consistently for our diversity – as a best place to work for Women, Inclusion, Equality, and Disability, and in 2025 ManpowerGroup was named one of the World’s Most Ethical Companies for the 16th time – all confirming our position as the brand of choice for in-demand talent.

For more information, visit www.manpowergroup.com, or follow us on LinkedIn, Facebook, and Bluesky.

About Choose France
Choose France is an annual international business summit organized by President Macron and the French government to promote France’s economic attractiveness and encourage foreign investment in France. The event brings together hundreds of business leaders from around the world at the Palace of Versailles and showcases France as a prime location for international business and innovation.

 

View original content to download multimedia:https://www.prnewswire.com/news-releases/manpowergroup-announces-investment-in-new-paris-based-ai-hr-hub-at-choose-france-summit-302458665.html

SOURCE ManpowerGroup

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Cell Impact delivers flow plates and test tools to a major player in Asia

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KARLSKOGA, Sweden, May 19, 2025 /CNW/ — Cell Impact AB (publ) has signed an agreement to deliver test tools to a leading industrial player in Asia. The deal confirms Cell Impact’s attractive offering and its unique forming technology.

The agreement is a follow-up order from a customer with whom Cell Impact has previously conducted development projects.

“The tests of our forming technology conducted by this customer have been successful, which has laid the foundation for today’s agreement. This is a process we have seen before. Successful tests of Cell Impact Forming™ lead to new business, which in turn is a prerequisite for future volume production,” says Mr. Daniel Vallin, CEO of Cell Impact.

The order includes both flow plates and a test tool that will be used to manufacture customized flow plates. Delivery will take place during the second quarter, and the order value amounts to MSEK 0.6.

Photo: https://mma.prnewswire.com/media/2690599/Cell_Impact.jpg

For more information, please contact:
Daniel Vallin
CEO and IR contact, Cell Impact AB (publ)
+46730686620 or daniel.vallin@cellimpact.com 

About Cell Impact

Cell Impact AB (publ) is a global supplier of advanced flow plates to fuel cell and electrolyzer manufacturers. The company has developed and patented a unique method for high velocity forming, Cell Impact Forming™ which is significantly more scalable and cost-efficient compared to conventional forming methods. Cell Impact Forming is an environmentally friendly forming technology that consumes no water and very little electrical power.

The Cell Impact share is listed on Nasdaq First North Growth Market and FNCA Sweden AB is the company’s Certified Advisor (CA).

View original content to download multimedia:https://www.prnewswire.com/news-releases/cell-impact-delivers-flow-plates-and-test-tools-to-a-major-player-in-asia-302458870.html

SOURCE Cell Impact

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MiTAC Computing Unveils Full Server Lineup for Data Centers and Enterprises Powered by Intel Xeon 6 Processors at COMPUTEX 2025

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TAIPEI, May 19, 2025 /PRNewswire/ — MiTAC Computing Technology Corporation, a leading server platform designer, manufacturer, and a subsidiary of MiTAC Holdings Corporation (TSE:3706), has launched its full suite of next-generation servers for data centers and enterprises at COMPUTEX 2025 (Booth M1110). Powered by Intel Xeon 6 processors, including those with Performance-cores (P-cores), MiTAC’s new platforms are purpose-built for AI, HPC, cloud, and enterprise applications.

“For over five decades, MiTAC and Intel have built a close, collaborative relationship that continues to push innovation forward. Our latest server lineup reflects this legacy—combining Intel’s cutting-edge processing power with MiTAC Computing’s deep expertise in system design to deliver scalable, high-efficiency solutions for modern data centers.” 
Rick Hwang, President of MiTAC Computing.

AI and HPC Servers

MiTAC G4527G6
A 4U AI powerhouse based on MGX™ architecture featuring dual Intel Xeon 6767P processors, the G4527G6 supports up to 8 GPUs and 32 DDR5-6400 RDIMM slots with memory up to 8TB—ideal for AI training, LLM inference, HPC, and advanced analytics. With 8 PCIe 5.0 x 16 slots and advanced 3+1 9,600W CRPS, it provides a robust foundation for large-scale AI deployments.MiTAC G4520G6
Optimized for compute-intensive AI and HPC workloads, the G4520G6 features dual Intel Xeon 6700P series processors, 8 high-performance GPUs, 32 DDR5-6400 RDIMM slots with memory up to 8TB, and energy-efficient 80+ Titanium-certified power supplies.

Cloud Servers:

MiTAC M2710G6 and M2510G6
High-density 2U systems designed for cloud and hyperscale environments. The 2-node M2710G6 supports Intel Xeon 6900P series processors and up to 128 computing cores per node for VM and container deployment in datacenters. The 4-node M2510G6 is a cost-efficient server for CSPs supporting Intel Xeon 6700P series processors and 16 DDR5-6400 RDIMM slots with memory up to 4TB (per node).MiTAC R1520G6
A 1U dual-socket server featuring Intel Xeon 6700P series processors, optimized for memory-intensive computing and scalable storage workloads.
It includes 10 NVMe U.2 drive bays for fast deployment and serviceability.MiTAC R2513G6
A storage-optimized 2U system supporting up to 24 x 3.5″ SATA drives, integrated SAS RAID, and NVMe/DDR5 for added cache and compute flexibility—perfect for storage-intensive environments.

Enterprise Servers

MiTAC R2520G6
A versatile 2U dual-socket platform with Intel Xeon 6700P series processors supporting 32 DDR5-6400 RDIMM slots with memory up to 8TB, and flexible storage (from 8 to 24 NVMe U.2 drive bays), the R2520G6 is ideal for ERP, SCM, and business intelligence applications.

Powering Future Compute with MiTAC Computing and Intel

Together, MiTAC Computing and Intel are helping organizations modernize their infrastructure to meet the demands of AI-driven, data-intensive workloads. Intel Xeon 6 processors with P-cores deliver built-in AI acceleration, up to 128 cores, and support for high-bandwidth memory—enabling MiTAC’s next-gen platforms to reduce TCO, enhance scalability, and support secure, efficient operations.

Visit MiTAC Computing at COMPUTEX 2025 – Booth M1110
Explore our new launches: https://www.mitaccomputing.com/en/campaign/computex2025

Intel, the Intel logo, and other Intel marks are trademarks of Intel Corporation or its subsidiaries. 

About MiTAC Computing Technology Corporation

MiTAC Computing Technology Corp., a subsidiary of MiTAC Holdings, delivers comprehensive, energy-efficient server solutions backed by industry expertise dating back to the 1990s. Specializing in AI, HPC, cloud, and edge computing, MiTAC Computing employs rigorous methods to ensure uncompromising quality not just at the barebone level but more importantly, at the system and rack levels—where true performance and integration matter most. This commitment to quality at every level set MiTAC Computing apart from others in the industry. The company provides tailored platforms for hyperscale data centers, HPC, and AI applications, guaranteeing optimal performance and scalability.

With a global presence and end-to-end capabilities, from R&D and manufacturing to global support, MiTAC Computing offers flexible, high-quality solutions designed to meet unique business needs. Leveraging the latest advancements in AI and liquid cooling, along with the recent integration of Intel DSG and TYAN server products, MiTAC Computing stands out for its innovation, efficiency, and reliability, empowering businesses to tackle future challenges.

Visit our corporate website: https://www.mitaccomputing.com/

SOURCE MiTAC Computing Technology Corp.

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