Technology

boost.ai’s Enterprise GenAI Now Available on Genesys AppFoundry

Published

9 hours ago

January 15, 2025

Agentic AI combines with the Genesys Cloud platform to unlock a hyper-personalized, scalable customer experience

BOSTON, Jan. 15, 2025 /PRNewswire/ — boost.ai, a leading provider of conversational AI (CAI) solutions today announced its Enterprise AI solution is now available on the Genesys AppFoundry®, a marketplace of solutions offering a curated selection of applications and integrations that elevate customer and employee experiences.

boost.ai makes it easy for Genesys customers to integrate GenAI-powered virtual agents into their existing customer experience flow, delivering service options that are hyper-personalized and available 24/7. boost.ai’s agents reduce operational costs over time, while still delivering improved customer satisfaction rates for businesses operating at scale. Even in highly regulated industries like finance and insurance, boost.ai agents are trusted to stay compliant, especially when handling complex and personal requests from customers.

“Today’s customers expect a highly personalized experience when interacting with a brand – and the only way to do this at scale is with agents backed by enterprise-grade responsible AI,” said Jerry Haywood, CEO of boost.ai. “Our collaboration with Genesys enables businesses to cut agent workloads, improve response speeds, and provide a wealth of self-service options for their customers. As your business grows, so do your service needs and boost.ai is here to grow alongside you.”

For joint customers such as Íslandsbanki, the plug-and-play nature of boost.ai’s platform has already delivered demonstrable ROI. As outlined in Íslandsbanki’s case study with boost.ai, expectations around boost.ai’s capability to deliver were easily exceeded, with the platform mastering the challenging Icelandic language in only a couple of days, and automating nearly 50% of all online traffic within 6 months. For 85-90% of Íslandsbanki customers, the addition of AI into the customer experience flow was a positive. Customers cited that they were happy with the answers they received from the chatbot, and liked that they didn’t need to visit a physical branch to receive information that was now readily available outside of business hours.

boost.ai’s application is now available with Genesys Cloud™, the AI-powered experience orchestration platform. With Genesys Cloud, organizations can coordinate every interaction and touchpoint through a full suite of omnichannel options, built-in employee experience, native and turnkey AI and end-to-end journey optimization. As the trusted platform born on the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer at the right time.

To discover how boost.ai can enhance your business, please visit our AppFoundry listing: https://appfoundry.genesys.com/filter/genesyscloud/listing/c0125497-8b02-4cf9-8fa6-5fb6a38dc3bf

About boost.ai
boost.ai delivers AI that makes the human connection better, built by and for real people and real interactions. Our platform features sophisticated technology that seamlessly blends conversational and generative AI, enabling deeply personalized and outstanding customer experiences. With low-code solutions that plug right in, boost.ai is ready to support today’s needs – and built to scale for tomorrow’s growth. Unmatched security features ensure reliability for the world’s biggest and most regulated brands across financial services, insurance, and more. boost.ai is recognized in Gartner’s 2023 Magic Quadrant™ for Enterprise Conversational AI Platforms. Learn more at boost.ai.

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Technology

Made4net and Gather AI Partner to Enhance Supply Chain Accuracy and Efficiency

Published

13 minutes ago

January 15, 2025

WMS and AI-driven drone inventory technology streamline warehouse operations, improve inventory accuracy, and reduce costs

TEANECK, N.J., Jan. 15, 2025 /PRNewswire/ — Made4net, a global provider of cloud-based Warehouse Management Systems (WMS) & end-to-end supply chain execution software, and inventory intelligence solution Gather AI, are proud to announce their partnership. Together, the two companies deliver innovative inventory management solutions that empower joint customers like Barrett Distribution Centers and Taylor Logistics with WMS and AI-driven drone inventory technology to streamline operations, improve inventory accuracy, and reduce costs.

Joint customer, Barrett Distribution Centers, demonstrates the transformative impact of the Made4net and Gather AI partnership. By utilizing Gather AI’s advanced AI-based drone inventory technology with Made4net’s 3PL warehouse management system, Synapse 3PLExpert WMS, Barrett ensures unparalleled inventory accuracy for Stadium Goods, a consignment e-tailer specializing in high-value sneakers. The drones, equipped with computer image AI-driven software, autonomously scan and verify the placement of 500,000 pairs of shoes stored across complex warehouse layouts.

Similarly, Taylor Logistics has achieved faster and more cost-effective cycle counts for cases and pallets using the Gather AI solution in conjunction with Synapse 3PLExpert WMS. By automating inventory data collection and seamlessly syncing it back into the WMS, Taylor ensures real-time accuracy while optimizing operational efficiency.

“Partnering with Gather AI reinforces Made4net’s commitment to continue introducing innovative technology and delivering state-of-the-art solutions that drive supply chain excellence,” said Amit Levy, EVP of Sales and Strategy at Made4net. “By combining our robust WMS capabilities with Gather AI’s cutting-edge inventory intelligence technology, we’re helping our customers achieve new levels of accuracy, efficiency, and cost savings.”

“Gather AI’s mission is to empower warehouses with actionable insights that reduce costs and improve operations,” said Sankalp Arora, Ph.D., CEO & Co-Founder of Gather AI. “Collaborating with Made4net enables us to bring these benefits to more customers, helping them stay competitive in today’s fast-paced logistics landscape.”

About Made4net
Made4net is a leading global provider of best-in-class, cloud-based supply chain execution and warehouse management solutions for organizations of all sizes to improve the speed and efficiency of their supply chain. Visit www.made4net.com to learn more.

About Gather AI
Pittsburgh-based Gather AI is a market leader in supply chain AI to decrease the cost of inventory, improve productivity, and boost revenue. Visit www.gather.ai to learn more.

View original content to download multimedia:https://www.prnewswire.com/news-releases/made4net-and-gather-ai-partner-to-enhance-supply-chain-accuracy-and-efficiency-302352278.html

SOURCE Made4net, LLC

Technology

ADP Declares Regular Quarterly Dividend

Published

13 minutes ago

January 15, 2025

ROSELAND, N.J., Jan. 15, 2025 /PRNewswire/ — The board of directors of Automatic Data Processing, Inc. (Nasdaq: ADP) has declared a regular quarterly dividend of $1.54 per share payable April 1, 2025 to shareholders of record on March 14, 2025.

About ADP (NASDAQ – ADP)
Designing better ways to work through cutting-edge products, premium services and exceptional experiences that enable people to reach their full potential. HR, Talent, Time Management, Benefits and Payroll. Informed by data and designed for people. Learn more at ADP.com

ADP, the ADP logo, and Always Designing for People are trademarks of ADP, Inc.

ADP – Investor Relations

Investor Relations Contacts:
Matthew Keating, CFA
973.974.3037
Matthew.Keating@adp.com

ADP – Media

Media Contact:
Allyce Hackmann
201.400.4583
Allyce.Hackmann@adp.com

View original content to download multimedia:https://www.prnewswire.com/news-releases/adp-declares-regular-quarterly-dividend-302352281.html

SOURCE ADP – IR

Technology

CobbleStone Software Announces 2025 Roadshow for Client CLM Training

Published

13 minutes ago

January 15, 2025

CobbleStone Software announces its 2025 Roadshow, “Fostering Your Future Through Industry-Leading CLM.”

PRINCETON, N.J., Jan. 15, 2025 /PRNewswire-PRWeb/ — CobbleStone Software – a recognized Leader in contract lifecycle management (CLM) according to the SPARK Matrix™ Report – is excited to announce its 2025 Roadshow for clients, “Fostering Your Future Through Industry-Leading CLM.” This immersive training will provide personalized learning, hands-on practice, and actionable insights for users of CobbleStone Contract Insight® contract management and eProcurement software.

“Through this event, we aim to provide a collaborative learning environment that encourages clients to navigate the complexities of contract management with ease and confidence using CobbleStone Contract Insight.” – Bradford Jones, VP of Sales & Marketing at CobbleStone

Improper or outdated contract management methods make operations difficult – and contract managers are feeling the heat. According to a World Commerce & Contracting survey of its members, 84 percent experience pressure for contract simplification (1). Thankfully, a strong contract management software solution that also supports continued learning and mastery can foster contract automation and a more straightforward process.

Such is the purpose of CobbleStone’s 2025 Roadshow for client training: to go above and beyond just providing an award-winning contract management solution and continue equipping contract managers with its widely praised learning and practice resources.

CobbleStone clients are encouraged to sign up for this can’t-miss CLM event with the following locations and dates:

> Orlando, Florida on April 25th

> Chicago, Illinois on May 16th

> Los Angeles, California on September 26th

> Dallas, Texas on October 24th

Click here to learn more and/or register for the event!

“Our 2025 Roadshow reflects our commitment to fostering client empowerment and equipping our users with the tools and knowledge needed to succeed,” says Bradford Jones, VP of Sales and Marketing at CobbleStone Software.

Contact CobbleStone Software for a free demo.

For more information, email Sales@CobbleStoneSoftware.com or call 866-330-0056.

About CobbleStone Software:

CobbleStone Software is a celebrated leader in contract management software solutions whose flagship CLM software solution – CobbleStone Contract Insight – expedites contract management, vendor management, eProcurement, and eSourcing processes while offering seamless integrations, ease-of-use, and high scalability. CobbleStone’s contract lifecycle management solutions provide simplified contract and vendor tracking, highly configurable email alerts, user-friendly calendar notifications, intelligent contract workflow automation, highly robust security options, streamlined authoring of contract templates with dynamic clauses, centralized revenue/cost management, detailed text indexing and searching, future-minded vendor/client ratings, robust document version control, custom contract management reports, speedy IntelliSign® electronic signatures, more intelligent contracts with VISDOM® artificial intelligence and machine learning, and more.

Follow CobbleStone Software on social media:
> LinkedIn
> X
> Facebook
> YouTube

To stay up to date on contract lifecycle management industry trends and news, subscribe to CobbleStone’s Contract Insights blog.

Media Contact

Sean Heck, CobbleStone Software, 866-330-0056, Marketing@CobbleStoneSoftware.com, https://www.cobblestonesoftware.com/

Twitter

View original content to download multimedia:https://www.prweb.com/releases/cobblestone-software-announces-2025-roadshow-for-client-clm-training-302352144.html

SOURCE CobbleStone Software