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CIC Hospitality, Holoconnects, Mews and RAVATAR Launch Holographic, AI-Powered Check-in at Aiden by Best Western

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Holoconnects’ Holobox, featuring an AI-powered holographic front desk interactive avatar by RAVATAR that greets and checks in guests, answers questions and more, in combination with Mews’ hospitality management system, launches at CIC Hospitality’s Aiden by Best Western, a part of BWH Hotels to elevate guest service and experience

CULEMBORG, Netherlands, Dec. 23, 2024 /PRNewswire-PRWeb/ — Holoconnects, a leading technology provider of 3D holographic solutions, Mews, a cloud-native hospitality management system, and CIC Hospitality, a hotel operator in the Nordics, with 13 Aiden by Best Western hotels in its portfolio, today announced the launch of an AI-powered holographic front desk avatar. Developed together with RAVATAR, a company that specializes in creating real-time lifelike AI digital humans, the avatar can help hotel guests check in or out, generate a room key, book additional rooms, make dinner or spa reservations and answer questions. The collaboration offers hotels a new way to ensure customer satisfaction and elevate the guest experience. The AI greeter was first launched at the Aiden by Best Western Lolland in Denmark on November 21.

“The launch of a virtual avatar greeter is an exciting new step forward for Holoconnects and the hospitality sector as a whole. We believe it will ultimately elevate and improve the guest experience and overall hotel customer satisfaction,” said Holoconnects CEO and co-founder, André Smith.

The AI-powered holographic avatar, developed together with RAVATAR AI Avatar Platform, engages with guests in real-time through natural, human-like conversations while being operated inside a Holoconnects’ Holobox, which creates a lifesize and lifelike, immersive experience through a 4K high-resolution 3D holographic visualization of a person, product or logo. The front desk AI avatar is integrated with Mews to handle hotel bookings and check-in. As a software leader in hospitality, Mews helps hoteliers manage their operations, using automation to boost revenue and deliver remarkable guest experiences. The partnership between CIC Hospitality, Holoconnects, Mews and RAVATAR enables hotel visitors to check in and out by talking to the avatar and receive instant answers to frequently asked questions.

“This launch underscores CIC Hospitality’s commitment to leveraging innovative technology to transform guest experiences. We are excited to collaborate with Holoconnects and Mews to explore how cutting-edge solutions like this holographic front desk avatar can enhance the hospitality landscape,” said Matthias Tanski, CEO of CIC Hospitality.

CIC Hospitality, Holoconnects, Mews and RAVATAR will use the launch to gather feedback from visitors and industry professionals and find areas for improvement. Guests can use the live connection and speak live immediately with a lifesize, 4K high-resolution 3D hologram of a CIC Hospitality employee (located in Oslo) should the holographic avatar fail to answer their questions or check-in as needed. The feedback from the launch will help to increase the feature set, reduce response times, and improve the user experience, reflecting CIC Hospitality’s ability to be an early mover with technologies that integrate human-centric and automated experiences.

“The launch of a virtual avatar greeter is an exciting new step forward for Holoconnects and the hospitality sector as a whole. We believe it will ultimately elevate and improve the guest experience and overall hotel customer satisfaction,” said Holoconnects co-founder and CEO André Smith. “Our partnership with Mews, CIC Hospitality and RAVATAR has the potential to change the face of modern hotels. We plan to use this first deployment to learn as much as possible and work with Mews to make the front desk virtual avatar greeter and check-in experience better and more helpful.”

Holoconnects’ holographic technology creates immersive experiences and has broad applications in industries including hospitality, travel, healthcare, retail, entertainment, communications, events, education, advertising, and more. Holoconnects continues to expand its product offerings and enter new market sectors. All Holoconnects products—the Holobox, Holobox Mini, and Hologrid—provide a 3D holographic visualization of a person, product, or logo, transforming communication by creating immersive and interactive experiences that deliver unparalleled engagement and impact.

“At Mews, we are dedicated to building the right solutions that provide remarkable experiences for guests, no matter where they stay. This revolutionary front-desk avatar, in collaboration with Holoconnects, has the potential to transform the hotel reception experience as we know it,” commented Matt Welle, CEO of Mews. “We are delighted to have launched this at Aiden by Best Western Lolland in collaboration with CIC Hospitality, Holoconnects and RAVATAR. It is already freeing up front-desk staff who now have more time to deliver a truly personal experience for each of their guests.”

“This joint initiative with Holoconnects, Mews, and CIC Hospitality is a transformative step for the hotel industry, blending AI and holographic technology to enhance guest interactions,” said Ruslan Synytskyy, CEO of RAVATAR. “We’re thrilled to bring personalized, lifelike avatars into real-world settings, setting a new benchmark for service innovation.”

Access the Holobox Product Specification Sheet here or learn more about CIC Hospitality and Aiden by Best Western, Holoconnects, Mews and RAVATAR at their respective websites.

About CIC Hospitality

CIC Hospitality is a hotel operator in the Scandinavian market. Behind CIC is a team of owners, board members, and employees with extensive experience and key expertise in the hospitality sector. CIC aims to challenge established hotel concepts by focusing on technology, sustainability, and employee satisfaction. Guided by the values Caring, Inspiring, Creative, CIC strives to “care to inspire and create experiences,” delivering innovative and memorable stays for its guests.

About Aiden by Best Western, a part of BWH Hotels

A new generation of hotels for the smart and informed guest that seeks convenience and effective solutions while traveling. Self-service, gaming areas and holograms are just some of the things you can expect when you check into an Aiden hotel. It’s easy-going, relaxed and unpretentious.

About Mews

Mews is the leading platform for the new era of hospitality. Powering over 5,500 customers across more than 85 countries, Mews Hospitality Cloud is designed to streamline operations for modern hoteliers, transform the guest experience and create more profitable businesses. Customers include Generator-Freehand, The Strawberry Group, The Social Hub and Airelles Collection. Mews was named Best PMS (2024) and listed among the Best Place to Work in Hotel Tech (2021, 2022, 2024) by Hotel Tech Report, as well as World’s Best Hotel PMS Provider (2023) and World’s Best Independent Hotel PMS Provider (2022, 2023) by World Travel Tech Awards. Mews has raised $335 million from investors, including Goldman Sachs Alternatives, Kinnevik and Revaia, to transform hospitality.

About RAVATAR

RAVATAR AI Avatar Platform (https://ravatar.com/) is a technology provider that specializes in developing interactive AI Holograms and lifelike conversational 3D AI Avatars. With a focus on creating immersive, dynamic experiences for customer-centric business solutions, RAVATAR remains at the leading edge of technology, driving innovations that redefine virtual presence and digital engagement across industries.

About Holoconnects

Holoconnects is a technology company that strengthens human connection through real-time, lifelike 3D holographic interaction. With a team of industry experts and a commitment to innovation, Holoconnects is dedicated to delivering cutting-edge solutions that transform various industries. Holoconnects’ holographic technology creates immersive experiences and has broad applications in industries including healthcare, hospitality, retail, advertising, communications, events, education, and more, enabling businesses to engage customers, enhance branding and optimize operations.

Founded in 2020, Holoconnects is a privately held company based in The Netherlands. Follow Holoconnects on LinkedIn or learn more at https://holoconnects.com.

Media Contact

Mindy M. Hull, Mercury Global Partners for Holoconnects, 1 415 889 9977, holoconnects@wearemgp.com, https://holoconnects.com

Michael Held-Hernandez, Mercury Global Partners for Holoconnects, 1 480 306 1154, holoconnects@wearemgp.com, https://holoconnects.com

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SOURCE Mercury Global Partners for Holoconnects

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HKBN Signs HK$5.25bn Sustainability-Linked Loan

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HONG KONG, Dec. 24, 2024 /PRNewswire/ — HKBN Ltd. (“HKBN” or the “Company”; SEHK stock code: 1310) is delighted to announce the signing of its inaugural HK$5.25 billion syndicated Sustainability-Linked Loan (the “SLL Facility”) under the HKBN Ltd. Sustainability-Linked Financing Framework (“Framework”), with 11 leading international, regional and local banks. The facility includes enhanced terms and a greenshoe mechanism that allows HKBN to upsize the loan in the future. Proceeds from the SLL Facility will be used to refinance the Company’s outstanding loans.

The overwhelming response from the market is a vote of confidence in HKBN’s business plan. This landmark SLL Facility reaffirms HKBN’s long-term commitment to sustainability and responsible business practices while driving business growth. It also includes an interest rate adjustment mechanism that is linked to predetermined sustainability performance targets (SPTs). This will allow HKBN to benefit from savings in borrowing costs upon the successful attainment of the specified key performance indicators (KPIs).

The specified KPIs and SPTs are tailored to address climate change mitigation and cybersecurity within HKBN. The first KPI focuses on Scopes 1 and 2 emissions. The second KPI involves the average failure rate of phishing assessments for HKBN’s Talents. The third and final KPI comprises Scope 3 emissions. Emissions reduction targets were set in line with HKBN’s near-term GHG emissions reduction targets recently validated by the Science-Based Targets initiative (“SBTi”); while those for KPI 2 were set based on the performance results from impromptu simulated email assessments, which the company will conduct to evaluate its Talents’ susceptibility to phishing attacks – a vital and necessary exercise for measuring cybersecurity risk.

HKBN has appointed Sustainable Fitch to provide a Second Party Opinion (“SPO”) on the Framework with an overall rating of “Good”. The SPO affirms that the Framework aligns with the Sustainability-Linked Loan Principles set forth by the Loan Market Association, the Loan Syndications and Trading Association, and the Asia Pacific Loan Market Association.

The SLL Facility is led by Bank of China (Hong Kong) Limited, BNP Paribas, Cathay United Bank Company, Limited, Hong Kong Branch, Crédit Agricole Corporate and Investment Bank, Hong Kong Branch, DBS Bank Ltd., ING Bank N.V., Hong Kong Branch and The Bank of East Asia, Limited as the Mandated Lead Arrangers, Bookrunners and Underwriters and participated by Fubon Bank (Hong Kong) Limited, Natixis, Hong Kong Branch, Shanghai Pudong Development Bank Co., Ltd., Hong Kong Branch and Taipei Fubon Commercial Bank Co., Ltd. as the Mandated Lead Arrangers and Bookrunners. Crédit Agricole Corporate and Investment Bank, Hong Kong Branch and ING Bank N.V., Hong Kong Branch are the Joint Sustainability Coordinators. Rothschild & Co is the financial adviser for HKBN.

Derek Yue, HKBN Co-Owner & Chief Financial Officer said, “Through this refinancing deal, HKBN is not just reshaping our financial well-being with better loan terms, but setting a new standard for corporate accountability and sustainability. Our focus on achieving key performance indicators in climate change mitigation and cybersecurity reflects our dedication to a more sustainable future and a secure digital environment. We believe that by aligning our financing initiatives with these crucial objectives, we are not only strengthening our business but also contributing to a better world for all.”

Nancy Cheng, Managing Director, Head of Tech Coverage APAC, at Crédit Agricole Corporate and Investment Bank, commented, “Being a long-standing banking partner of HKBN, we are delighted to play a key part in HKBN’s inaugural SLL transaction, which is the very first in Hong Kong for the telecommunications market. It establishes a new benchmark for the sector, akin to how HKBN has continually set and raised the bar for broadband speeds in Hong Kong. We are dedicated to continuing our role in supporting HKBN’s financing and sustainability journey in the future.”

Shalini Sujanani, Managing Director, TMT & Healthcare for ING in Asia Pacific, commented, “We are pleased to support HKBN’s sustainability journey as Joint Sustainability Coordinator for this landmark facility. By embedding ambitious KPIs into their financing, HKBN demonstrates that sustainability and business performance can go hand in hand. This SLL Facility reflects the growing importance of aligning financial strategies with environmental and social objectives, and we are excited to help HKBN drive meaningful impact through this partnership.”

About HKBN Ltd.

HKBN Ltd. (SEHK Stock Code: 1310, together with its subsidiaries, “HKBN” or the “Group”) is an investment holding company.  Headquartered in Hong Kong with operations spanning across Hong Kong, Macau and mainland China, the Group is a leading integrated telecommunications and technology services provider. The Group provides a full range of one-stop, high-quality information and communication technology (ICT) solutions and an unlimited services portfolio. HKBN’s extensive tri-carrier fibre infrastructure covers around 2.6 million residential homes and 8,200 commercial buildings and facilities across Hong Kong. Committed to creating a lasting positive impact to wherever it operates, HKBN embraces a core purpose to “Make our Home a Better Place to Live” and has received a highest possible rating of AAA in MSCI’s 2024 ESG Ratings assessment in environment, society and governance. The Group is managed by hundreds of Co-Owners (supervisory and management level Talents in the Group) who invested their savings to buy shares of HKBN Ltd.. For more information about HKBN, please visit https://www.hkbn.net/group/en.

View original content to download multimedia:https://www.prnewswire.com/apac/news-releases/hkbn-signs-hk5-25bn-sustainability-linked-loan-302338719.html

SOURCE HKBN Ltd.

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Genifi Announces Transfer of Customer Contracts for tunl.chat Business

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TORONTO, Dec. 23, 2024 /CNW/ – Genifi inc. (TSXV: GNFI) (“genifi” or the “Company”) announced today that it has reached an agreement with Ada Support Inc. (“Ada”) to transfer the Company’s tunl.chat customers to Ada. tunl.chat has been a white label of Ada’s platform offered by the Company and given that the Company has now reduced its employee headcount and services business significantly it no longer made commercial sense to continue to offer this product.  Ada has agreed to pay $20,000 to the Company in connection with the transfer of the customers.  Completion of the transfer remains subject to the satisfaction of certain conditions. The transfer of customers is expected to be made effective in early January 2025. 

The Company also announced today that it has terminated the employment agreements with Tom Beckerman (CEO) and Andrew Hilton (CFO). Both Mr. Beckerman and Mr. Hilton will be retained as contractors to serve in the roles of CEO and CFO, respectively. Mr. Beckerman’s compensation will be reduced by 50% as part of this change and Mr. Hilton’s compensation will remain unchanged. The change in the nature of the retention of Mr. Beckerman and Mr. Hilton was made as a result of the fact that the Company has largely ceased active operations. The terminations also stop the accrual of potential future severance owing to Mr. Beckerman and Mr. Hilton. The Company’s independent directors have approved a severance payment to Mr. Beckerman equal to two years of salary and a severance payment to Mr. Hilton equal to six months of salary.

The Company will continue to review strategic alternatives and will provide updates in future press releases.

About genifi inc.:

Further information on the Company can be found at www.genifi.com.

Forward-Looking and Cautionary Statements

Certain information set out in this news release constitutes forward-looking information. Forward looking statements are often, but not always, identified by the use of words such as “seek”, “anticipate”, “plan”, “continue”, “estimate”, “expect”, “may”, “will”, “intend”, “could”, “might”, “should”, “believe” and similar expressions. Specifically, and without limitation, this press release contains forward-looking statements and information relating to the closing of the transaction with Ada and the timing thereof. Although genifi believes that the expectations reflected in such forward-looking statements are based upon reasonable assumptions, and that information obtained from third party sources is reliable, they can give no assurance that those expectations will prove to have been correct.

Readers are cautioned not to place undue reliance on forward-looking statements included in this document, as there can be no assurance that the plans, intentions or expectations upon which the forward-looking statements are based will occur. By their nature, forward-looking statements involve numerous assumptions, known and unknown risks and uncertainties that contribute to the possibility that the predictions, forecasts, projections and other forward-looking statements will not occur, which may cause actual results in future periods to differ materially from any estimates or projections of future performance or results expressed or implied by such forward-looking statements. These risks and uncertainties include, among other things, the ability to satisfy the conditions to the completion of the transaction with Ada, risk factors set forth in genifi’s Management’s Discussion and Analysis for the period ended September 30, 2024, a copy of which is filed on SEDAR+ at www.sedarplus.ca. Readers are cautioned that this list of risk factors should not be construed as exhaustive. These statements are made as at the date hereof and unless otherwise required by law, genifi does not intend, or assume any obligation, to update these forward-looking statements.

Neither TSX Venture Exchange nor its Regulation Services Provider (as that term is defined in the policies of the TSX Venture Exchange) accepts responsibility for the adequacy or accuracy of this release.

SOURCE genifi inc.

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TPIsoftware Partners with Vietnam’s Key Leaders to Realize ESG Strategies Through MOU Signing and Cross-National Collaboration

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TAIPEI, Dec. 24, 2024 /PRNewswire/ — Taiwan’s software company TPIsoftware (TWSE: 7781) and its partners are to sign a multilateral Memorandum of Understanding (MOU) to formalize the cross-border collaboration on facilitating greenhouse gases (GHGs) inventory with tech-driven solutions. The MOU signing will take place on December 26 in Hanoi, Vietnam, along with the product launch of GreenSwift—an AI-driven carbon management platform by TPIsoftware.

Earlier, TPIsoftware and Nam Cau Kien Eco-Industrial Park in Vietnam announced a pilot project to implement GreenSwift in the park. The project aims to strengthen the ESG initiative across the area by optimizing the efficiency of carbon management. Details of the project will be unveiled during the GreenSwift launch event.

The MOU sets forth a framework to strengthen the parties’ Environmental, Social and Governance (ESG) commitment with enhanced regulatory compliance and transparency, enabling enterprise carbon disclosure for a decarbonized, sustainable future. Led by TPIsoftware and Global Green Innovation Technology (GGI., Technology), the MOU signing brings together government officials, the private sector and ESG experts in Vietnam and will be witnessed by Dr. Nguyen Kim Anh, ESG Advisory Expert and Senior Scientist at Institute of Geography, Vietnam Academy of Science and Technology, Tony Kuo, Founder and CEO of Katina Capital Partners, Mai Hoai An, Chairman of ITD Group, Phan Quoc Dzung, Vice Chairman cum General Director of Bao Long Insurance, and Thomas Cheng, General Manager of ThinkTron Ltd.

Following the MOU signing, the GreenSwift product launch focuses on a comprehensive, practical approach to achieving net zero through carbon management and inventory enabled by advanced AI technology. Keynote speakers feature representatives from Vietnam’s Ministry of Transportation and Ministry of Science and Technology, who will delve into the opportunities and ongoing challenges of climate action and environmental sustainability in the country. Additionally, Dr. Nguyen Kim Anh will share an in-depth analysis of how ESG standards can be effectively implemented across industries in Vietnam. The event will be followed by a product demonstration presented by Do Vuong Phong, General Manager of TPIsoftware Vietnam, to showcase GreenSwift’s key features. The carbon management platform adopts Generative AI to enable efficient GHG inventory, streamline reporting and ensure compliance with international standards.

Yilan Yeh, General Manager of TPIsoftware, said, “GreenSwift is a SaaS-based carbon management platform designed to measure carbon reduction and maximize ESG efforts for enterprises. Together with ElectriSwift, TPIsoftware’s AI Building Energy Conservation System, enterprises are able to reinforce their ESG strategies through streamlining GHG accounting and energy saving, making their sustainability initiatives visible and impactful. We look to build a long-lasting cooperation with the local government, private sector and residents to realize their commitment to ESG goals.”

View original content to download multimedia:https://www.prnewswire.com/apac/news-releases/tpisoftware-partners-with-vietnams-key-leaders-to-realize-esg-strategies-through-mou-signing-and-cross-national-collaboration-302338327.html

SOURCE TPIsoftware

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