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Tata Communications Readies Kaleyra AI: The Game Changing, AI-Powered Future of Customer Interactions

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MUMBAI, India, Dec. 13, 2024 /PRNewswire/ — Tata Communications (NSE: TATACOMM) (BSE: 500483), a leading global communications technology player, today announced Kaleyra AI — a future forward, artificial intelligence-powered flagship portfolio that’s set to redefine customer interactions.

The game changing portfolio will initially offer three distinct capabilities that go beyond traditional communication tools. Designed to integrate effortlessly with communication channels and live agent interfaces, the suite will leverage Generative AI (GenAI) to provide a competitive edge through streamlined, personalised and highly engaging customer interactions. The initial capabilities on offer comprise:

GenAI Template Generator for WhatsApp: The capability will enable the crafting of personalised templates and message variants for WhatsApp. The roadmap includes extending similar capabilities to other communication channels, such as SMS and rich communication services (RCS).
By crafting messages that resonate with the audience and leveraging each channel’s points of strength, enterprises will be able to automate marketing tasks and augment response rates, while maintaining consistent brand voice and relevance with their customers.Conversational AI Data Reporting: The advanced reporting capability will enable the transformation of complex data queries into insightful reports complete with engaging, easy-to-understand visualisations.
By processing natural language data queries from customers, it will deliver tailored, AI-powered analytics within seconds, enabling businesses to make swift, data-driven decisions and gain critical insights without their over reliance on business analytics teams.Conversational AI No-Code Builder: Going beyond basic interactions, the capability will empower business users to create ‘interaction assistants’ that offer natural, conversational responses (without any programming knowledge) in text and rich media formats for both customers and workforces, simplifying complex data analysis and accelerating decision-making.
The platform will also empower enterprise customer support and marketing teams to build rapport through intelligent and immersive engagement, thereby enhancing the overall user experience.

“Kaleyra AI represents a powerful leap forward and will be a force multiplier for enterprises to accelerate business growth,” said Mauro Carobene, Head of Customer Interaction Suite, Tata Communications. “For customer-facing roles, the portfolio will significantly improve engagement and interaction rates. In early controlled demos, we observed marked reductions in mean time-to-respond and resolve issues, especially during peak query volumes. For C-suite decision-makers, our generative AI-powered reporting and insights will enhance visibility into enterprise performance, all via a simple natural language interface.”

Kaleyra AI will initially be offered in beta to select Tata Communications customers early next year. A general availability release, on Tata Communications’ AI Cloud, is anticipated in the first half of 2025.

For more details on Kaleyra AI, click here.

Follow Tata Communications on:  X, LinkedIn, YouTube, Instagram 

About Tata Communications

A part of the Tata Group, Tata Communications (NSE: TATACOMM) (BSE: 500483) is a global digital ecosystem enabler powering today’s fast-growing digital economy in more than 190 countries and territories. Leading with trust, it enables digital transformation of enterprises globally with collaboration and connected solutions, core and next gen connectivity, cloud hosting and security solutions and media services. 300 of the Fortune 500 companies are its customers and the company connects businesses to 80% of the world’s cloud giants. For more information, please visit www.tatacommunications.com 

Forward-looking and cautionary statements

Certain words and statements in this release concerning Tata Communications and its prospects, and other statements, including those relating to Tata Communications’ expected financial position, business strategy, the future development of Tata Communications’ operations, and the general economy in India, are forward-looking statements. Such statements involve known and unknown risks, uncertainties and other factors, including financial, regulatory and environmental, as well as those relating to industry growth and trend projections, which may cause actual results, performance or achievements of Tata Communications, or industry results, to differ materially from those expressed or implied by such forward-looking statements. The important factors that could cause actual results, performance or achievements to differ materially from such forward-looking statements include, among others, failure to increase the volume of traffic on Tata Communications’ network; failure to develop new products and services that meet customer demands and generate acceptable margins; failure to successfully complete commercial testing of new technology and information systems to support new products and services, including voice transmission services; failure to stabilize or reduce the rate of price compression on certain of the company’s communications services; failure to integrate strategic acquisitions and changes in government policies or regulations of India and, in particular, changes relating to the administration of Tata Communications’ industry; and, in general, the economic, business and credit conditions in India. Additional factors that could cause actual results, performance or achievements to differ materially from such forward-looking statements, many of which are not in Tata Communications’ control, include, but are not limited to, those risk factors discussed in Tata Communications Limited’s Annual Reports. 

The Annual Reports of Tata Communications Limited are available at www.tatacommunications.com. Tata Communications is under no obligation to, and expressly disclaims any obligation to, update or alter its forward-looking statements.

© 2024 Tata Communications Ltd. All rights reserved.

TATA COMMUNICATIONS and TATA are trademarks or registered trademarks of Tata Sons Private Limited in India and certain countries. All third-party trademarks belong to their respective owners.

 

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Amasian TV Now on LG Channels: Your New Destination for Korean Dramas and Trendy Asian Entertainment

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FULLERTON, Calif., Dec. 19, 2024 /PRNewswire/ — ODK Media, Inc., the powerhouse behind North America’s largest Korean streaming platform, is proud to announce its partnership with LG Electronics to launch Amasian TV channels on LG Channels.

Launching first in the U.S. and Canada in December 2024, Amasian TV offers over 200 fresh, premium movies and series, blending cultural richness with top-tier entertainment. Powered by advanced AI-driven analytics, Amasian TV ensures viewers always have access to trending, top-rated content.

Building on its reputation as a leader in Asian content distribution, ODK Media operates platforms like OnDemandKorea, OnDemandChina, and OnDemandViet, trusted by millions for premier entertainment. Leveraging its expertise in FAST (Free Ad-Supported Streaming TV) and multicultural audience insights, ODK is expanding partnerships with top streaming platforms and CTV providers to cater to general audience who love culturally rich content.

“We’re thrilled to partner with LG Electronics to bring Amasian TV to millions,” said Young Cha, Founder and CEO of ODK Media. “This partnership represents a significant milestone in our global mission to deliver premium, localized entertainment. With ODK’s FAST expertise and LG’s platform, we are redefining the global experience of Asian entertainment”

LG Channels, is a free streaming service offering 300+ curated live and on-demand channels, including movies, TV shows, news, sports, and kids’ content. Available on LG Smart TVs.

With the launch of Amasian TV on LG Channels, ODK Media continues to pave the way for global audiences to enjoy the best in Asian entertainment.

About ODK Media0
Since 2011, ODK Media, Inc. has been at the forefront of connecting global viewers to premium international content. Through its owned and operated OTT platforms, including Amasian TV, OnDemandKorea, OnDemandChina, and OnDemandViet, ODK Media offers top-tier entertainment to diverse audiences. The company’s extensive global content network provides comprehensive end-to-end solutions, including content IP distribution, localization, and monetization, to global service providers, broadcasters, and theaters. For more information, please visit www.odkmedia.net.

Media Contact
pr@odkmedia.net

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SOURCE ODK Media Inc.

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Malwarebytes Expands Corporate Go-To-Market Executive Leadership Team

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New leaders to Fuel Continued Growth and Expansion of Corporate Business Unit

SANTA CLARA, Calif., Dec. 19, 2024 /PRNewswire/ — Malwarebytes, a global leader in real-time cyber protection, today announced the expansion of its corporate go-to-market executive leadership team. For its Corporate business unit, Malwarebytes recently hired Andy Singer as Senior Vice President (SVP), Marketing; promoted Lee Wei to SVP, Customer & Product in September; and elevated Jason Coville to Chief Revenue Officer in April. These newly appointed leaders will spearhead revenue, product, marketing, and customer success efforts to support the continued small and medium business (SMB) and managed security provider (MSP) growth.

“We continue to see tremendous demand for advanced, cost-effective, and easy to use cybersecurity solutions for SMBs and MSPs,” said Marcin Kleczynski, Founder and CEO, Malwarebytes. “Jason, Lee Wei, and now Andy have stepped into new roles at a pivotal time as we continue to innovate and invest in our ThreatDown product family. Their expertise and unwavering passion for our mission—to conquer threats and empower IT—are essential as we continue to transform SMB cybersecurity.”

These three executives bring decades of security and go-to-market experience. Jason Coville previously served as the unit’s Chief Sales Officer, as CRO he will be responsible for aligning sales and marketing, while driving growth and maximizing profits. Lee Wei, previously served as VP, Global Field Technical Solutions and Operations, as SVP, Customer and Product, he will be responsible for aligning sales, marketing, and customer success, while driving growth and maximizing profits. Andy Singer previously served in a number of security marketing leadership positions for both public companies and startups, as SVP of Marketing he is responsible for global go-to-market strategy and execution.

Since growing the executive leadership team, ThreatDown, powered by Malwarebytes has expanded its product offerings, grown its channel business and partnerships and received multiple third-party validation awards. In just one year, the organization strengthened its product portfolio with bundles, Managed Detection & Response (MDR) enhancements, ARM-based support and Security Advisor with AI. Malwarebytes entered new strategic partnerships with Connectwise, TeamViewer, Onecom, SuperOps, Climb Channel Solutions among others. Third-party validation continues to be a focus for the company with ThreatDown earning every MRG Effitas award for three consecutive years, alongside multiple G2 accolades including leader recognition for Endpoint Detection and Response (EDR) and Managed Detection & Response (MDR), most implementable and best support.

To learn more about ThreatDown products and solutions, powered by Malwarebytes, visit the website, or follow us on LinkedIn and X.

About Malwarebytes
Malwarebytes is a global cybersecurity leader delivering award-winning endpoint protection, privacy and threat prevention solutions worldwide. Built on decades of experience as the last resort to find and eradicate the latest malware, Malwarebytes is now trusted by millions of individuals and organizations to stop threats at each stage of the attack lifecycle, secure digital identities and safeguard data and privacy. A world class team of threat researchers and proprietary AI-powered engines provide unmatched threat intelligence to detect and prevent known and unknown threats. The company is headquartered in California with offices in Europe and Asia. For more information and career opportunities, visit https://www.malwarebytes.com.

Malwarebytes Media Contact:
Julianne Cavanaugh, Public Relations
press@malwarebytes.com

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SOURCE Malwarebytes

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MAIRE SIGNS AN AGREEMENT FOR A JVC BETWEEN NEXTCHEM AND NEWCLEO TO PROVIDE HIGHLY QUALIFIED TECHNICAL SERVICES FOR THE DELIVERY OF POWER PLANTS BASED ON NEWCLEO’S 200 MWe NUCLEAR ADVANCED MODULAR REACTOR (AMR)

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The JVC will provide highly qualified technical services to newcleo for the delivery of design, critical equipment supply and project management integrationThe JVC will also look to offer its services to other SMR and AMR technology providersnewcleo will take a 40% stake in the JVC focused on creating new IP and performing technical services and NEXTCHEM will be granted newly issued shares up to 5% of newcleo’s share capital at pre-money valuationTECNIMONT (MAIRE integrated E&C solutions) will be granted preferred status as E&C solutions provider

MILAN, Dec. 19, 2024 /PRNewswire/ — MAIRE S.p.A. and newcleo Holding SA (“newcleo”) have signed an agreement for a Joint Venture Company (JVC) between MAIRE’s subsidiary NEXTCHEM (Sustainable Technology Solutions) and newcleo to develop a new generation commercial-scale power plant, based on newcleo’s 200 MWe Advanced Modular Reactor (AMR). According to newcleo’s plan, the first non-nuclear pre-cursor prototype of the AMR is expected to be ready by 2026 in Italy, the first reactor operational in France as of end 2031, while final investment decision for the first commercial power plant is expected around 2029.

 

newcleo’s LFR (Lead-cooled Fast Reactor)-AS-200 technology fully embodies the circular economy model using mixed oxide (MOX) as fuel (i.e. reprocessed nuclear wastes), in line with NEXTCHEM’s vision on circularity.

The JVC will facilitate and accelerate the development and commercialization of the “LFR-AS-200”, thanks to the synergic competences of the two shareholders in the energy industry.

Upon execution of binding agreements, newcleo will take a 40% stake in the NEXTCHEM’s newly incorporated company focused on creating new intellectual property (IP) and performing technical services. The deal will result in NEXTCHEM being granted newly issued shares up to 5% of newcleo’s share capital at pre-money valuation, subject to the achievement of certain milestones the first of which is newcleo’s entrance into the JVC, and the last being linked to the final investment decision (FID) by the first client.

NEXTCHEM will contribute to the JV skills, management and engineering competences and tools, as well as a dedicated commercial platform for the deployment of LFR-AS-200 projects, to complement newcleo’s ever growing expertise in the nuclear field.

The JVC will benefit from competences of both parties and create its own new IP. In particular, newcleo will develop the nuclear reactor for its own LFR-AS-200 technology, while NEXTCHEM will leverage its own distinctive know-how to enable the JVC to deliver the extended basic design, procure the critical proprietary equipment relevant to the Conventional Island and Balance of Plant of the nuclear power plant, and provide project management/integration services to newcleo.

The Conventional Island and the Balance of Plant are essential to convert nuclear energy into electrical power dispatchable to the grid or used to serve chemical districts according to NEXTCHEM’s e-Factory format, thus contributing to the decarbonization of the chemical industry by producing low-carbon chemicals and e-fuels.

The JVC will also provide integration services to other SMR (Small Modular Reactor) and AMR technology providers who are not competing with newcleo. This business model will serve the industrialization of the energy transition for any customer potentially interested in implementing power plants based on Generation IV nuclear technologies.

TECNIMONT (Integrated E&C Solutions) will be granted a preferred partner status for the delivery of projects, thanks to its state-of-the-art modularization approach to optimize construction and planning methodology, reducing time and costs.

The transaction is expected to be finalized by the end of February 2025.

Alessandro Bernini, CEO of MAIRE, commented: “This collaboration is a clear representation of our ability to offer a complete range of services for energy transition combining our innovative vision on sustainable technology solutions with our traditional competences in integrated engineering solutions. Today we set a further milestone in our progressive path to implement carbon-neutral chemistry models based on safe, reliable and competitive energy supply.”

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