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Edtech Market to grow by USD 162.7 Billion (2024-2028), driven by learners shift to eBooks, with AI shaping market trends – Technavio

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NEW YORK, Dec. 6, 2024 /PRNewswire/ — Report on how AI is redefining market landscape – The global edtech market size is estimated to grow by USD 162.7 billion from 2024-2028, according to Technavio. The market is estimated to grow at a CAGR of 16.82% during the forecast period. Learners shifting toward ebooks is driving market growth, with a trend towards increased demand for distance learning. However, availability of open-source learning content poses a challenge. Key market players include 2U Inc., Alphabet Inc., Anthology Inc., Chegg Inc., Cornerstone OnDemand Inc., Coursera Inc., D2L Inc., edX LLC, Ellucian Co., Instructure Holdings Inc., Microsoft Corp., Oracle Corp., PleIQ Smart Toys Spa, Promethean World Ltd., Think and Learn Pvt. Ltd., Udacity Inc., UOL EdTech, upGrad Education Pvt. Ltd., Warner Bros Discovery Inc., and Workday Inc..

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Forecast period

2024-2028

Base Year

2023

Historic Data

2017 – 2021

Segment Covered

Type (Hardware, Content, and Software), Sector (K-12, Higher education, and Others), and Geography (North America, Europe, APAC, South America, and Middle East and Africa)

Region Covered

North America, Europe, APAC, South America, and Middle East and Africa

Key companies profiled

2U Inc., Alphabet Inc., Anthology Inc., Chegg Inc., Cornerstone OnDemand Inc., Coursera Inc., D2L Inc., edX LLC, Ellucian Co., Instructure Holdings Inc., Microsoft Corp., Oracle Corp., PleIQ Smart Toys Spa, Promethean World Ltd., Think and Learn Pvt. Ltd., Udacity Inc., UOL EdTech, upGrad Education Pvt. Ltd., Warner Bros Discovery Inc., and Workday Inc.

 

Key Market Trends Fueling Growth

Online learning has experienced substantial growth over the last decade, with educational institutions embracing the internet to offer opportunities for skill acquisition. The COVID-19 pandemic accelerated this trend, as schools, universities, and businesses shifted to remote work. Initially, institutions responded with emergency remote learning. However, as the pandemic progressed, they adopted more comprehensive online learning solutions. Many schools have reopened, but the popularity of online education persists. Top-tier universities, such as Stanford and Harvard, now offer courses online in subjects like computer science, engineering, mathematics, business, art, and personal development. This democratization of education is fueling the expansion of the global EdTech market. 

The Edtech market is thriving with innovative trends, catering to various segments like Physical Disabilities, Preschool, Business, and Consumer. Educational content is being transformed into Audio format for Vocabulary and Interpretive Reading. Integrated Facilities Solutions offer Facility Scheduling, Work Orders, and IoT for Smart Classrooms. AI technology and Big Data fuel Adaptive Learning Platforms, providing Personalized Learning Experiences. Venture Capitalists invest in Game-based Learning and Digital Transformation in the Corporate Training Space. Edtech includes Digital Tools for Educators, Online Learning Platforms, Educational Apps, and Digital Learning Tools. Remote Learning Solutions and eLearning Platforms are essential in today’s world. AI and Multimedia (Animations, Video, Graphics) enhance engagement, while Data Privacy Norms ensure security. Upskilling and Reskilling through interactive Displays and AI are key trends in the industry. 

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Market Challenges

The global EdTech market faces a challenge due to the abundance of open-source learning content. The COVID-19 pandemic has accelerated the shift from traditional classroom learning to online education. However, economically disadvantaged students in countries like Brazil, Argentina, Chile, and South Africa, who lack Internet access, are being denied education. To make online education more inclusive, universities and institutions are providing free or low-cost open-source courses. This trend may decrease the demand for paid EdTech services, potentially impacting market growth negatively.The Edtech market is thriving with the increasing adoption of digital tools by educators and learners alike. Online learning platforms, educational apps, and digital learning tools are transforming the education sector. However, challenges persist. In the corporate training space, digital transformation, upskilling, and reskilling require advanced tools like Artificial Intelligence, virtual reality headsets, and interactive whiteboards. Infrastructure challenges and the digital divide hinder access to these solutions. Hybrid learning models, edutainment, and gamification are popular trends. Businesses and consumers use Zoom Video Communications, mobile learning, microlearning, and eBooks for convenience. Data analytics and learning analytics help personalize learning experiences. Hardware like laptops, tablets, and interactive displays are essential. The COVID-19 pandemic accelerated this digital transformation, making it a critical area for investment.

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Segment Overview 

This edtech market report extensively covers market segmentation by

Type 1.1 Hardware1.2 Content1.3 SoftwareSector 2.1 K-122.2 Higher education2.3 OthersGeography 3.1 North America3.2 Europe3.3 APAC3.4 South America3.5 Middle East and Africa

1.1 Hardware- The Edtech market encompasses various hardware segments, including educational PCs, interactive displays, classroom wearables, sound systems, projectors, and lecture capture solutions. Notably, the adoption of educational PCs, such as desktops and laptops, has witnessed significant growth due to the large student population in higher education institutions. Technology-enabled classrooms increasingly rely on computing devices to facilitate information access and dissemination. Higher education institutions are also investing in digital displays with touch screens. Document cameras have gained popularity due to their benefits, enabling the recording, sharing, and live streaming of lectures. Tablets remain a significant hardware component in Edtech, with sales increasing by approximately 19.2% in Q4 2020 compared to the previous year, according to IDC data. Detachable tablets have gained traction, with sales growing by 27.9% during the same period due to their productivity, flexibility, and ease of use. Slate tablets also experienced a 13.7% growth in sales during Q4 2020 as consumers sought entertainment options. Despite this, the growth of the global Edtech market is expected to remain slightly affected by the increasing sales of detachable tablets.

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Research Analysis

Educational Technology, also known as Edtech, refers to the use of digital tools and online learning platforms to enhance and transform the education experience. This includes educational apps, digital learning tools, and remote learning solutions that offer personalized learning experiences. Artificial Intelligence plays a significant role in Edtech, providing innovative solutions for the corporate training space and facilitating digital transformation. Upskilling and hardware are essential components of Edtech, with virtual classrooms and e-learning platforms becoming increasingly popular. Digital content, available in both eBook and printed formats, can be accessed on various devices, making education more accessible to a wider audience. Language learning, accommodating physical disabilities, and providing educational content in audio format are other key areas where Edtech is making a difference. Integrated facilities solutions, including facility scheduling, further streamline the educational process.

Market Research Overview

Educational Technology, also known as Edtech, is revolutionizing the way we learn by integrating digital tools and online platforms into education. Digital learning tools include educational apps, interactive displays, tablets, laptops, and cloud deployment services. These technologies offer personalized learning experiences and remote learning solutions, enabling educators to reach students beyond traditional classrooms. Artificial Intelligence (AI) plays a significant role in edtech, powering adaptive learning platforms and chatbots for instant feedback and support. The COVID-19 pandemic has accelerated the digital transformation in education, creating a new normal for hybrid learning models. While the corporate training space and upskilling/reskilling initiatives have embraced e-learning platforms, the consumer end-user segment is also adopting mobile learning, microlearning, and gamification. Infrastructure challenges and the digital divide persist, but innovations like virtual reality headsets, learning management systems, and virtual classrooms are bridging the gap. Edtech also caters to diverse needs, such as eBooks, digital content, and multimedia for various languages and physical disabilities. Data analytics and learning analytics provide insights into student performance, while hardware and IoT solutions streamline facility management. Data privacy norms and AI technology ensure secure and effective learning experiences. Venture capitalists continue to invest in edtech, fueling innovation in preschool, business, and consumer segments. The future of edtech is bright, with game-based learning, virtual level, and interactive whiteboards shaping the landscape.

Table of Contents:

1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation

TypeHardwareContentSoftwareSectorK-12Higher EducationOthersGeographyNorth AmericaEuropeAPACSouth AmericaMiddle East And Africa

7 Customer Landscape
8 Geographic Landscape
9 Drivers, Challenges, and Trends
10 Company Landscape
11 Company Analysis
12 Appendix

About Technavio

Technavio is a leading global technology research and advisory company. Their research and analysis focuses on emerging market trends and provides actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions.

With over 500 specialized analysts, Technavio’s report library consists of more than 17,000 reports and counting, covering 800 technologies, spanning across 50 countries. Their client base consists of enterprises of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio’s comprehensive coverage, extensive research, and actionable market insights to identify opportunities in existing and potential markets and assess their competitive positions within changing market scenarios.

Contacts

Technavio Research
Jesse Maida
Media & Marketing Executive
US: +1 844 364 1100
UK: +44 203 893 3200
Email: media@technavio.com
Website: www.technavio.com/

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SOURCE Technavio

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Contact Center Technology Pioneer Michael Tessler Joins Glia’s Board of Directors

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Industry powerhouse to fuel business growth strategy

NEW YORK, Dec. 12, 2024 /PRNewswire/ — Glia, the leader in customer interaction technology, today announced that collaboration, contact center industry leader Michael Tessler has joined its board of directors to support and help guide the company’s strategic growth plan. 

Tessler brings over 20 years of proven success in growing and scaling technology businesses across the world. He is the co-founder and former CEO of BroadSoft where he led the company to become the global market leader in cloud communications. Under his leadership, the organization grew to over 2,000 employees, serving customers in over 80 countries. By prioritizing the needs of service provider partners and their end customers, Tessler positioned BroadSoft as the preferred cloud provider for the largest and most successful service providers worldwide – ultimately leading to the company’s acquisition by Cisco in 2018. Tessler is currently co-founder and managing partner at True North Advisory, a firm that helps scale customer experience-oriented businesses.

“When I first learned about Glia’s platform and innovation strategy, I knew it was different, and I wanted to be a part of it. The company is disrupting contact center tech, offering a much easier, efficient, and modern way of serving customers digitally and over the phone,” said Tessler. “I’m energized to jump in and provide guidance, connections, and whatever I can to help Glia redefine customer interactions in the AI era.”

“We are delighted to welcome Mike to the Glia team,” said Dan Michaeli, CEO and co-founder of Glia. “With decades of proven success guiding companies through all stages, he brings invaluable perspective and expertise to our board. He deeply understands this market and our buyers; we’re looking forward to working together on our next phase of growth.”

About Glia

Glia is the leader and pioneer of Unified Interaction Management—redefining how companies interact with their customers. The Glia Interaction Platform unifies voice, digital customer service, and AI with a unique ChannelLess® architecture that eliminates data silos, dropped context, and frustration for customers and representatives. With Glia, companies can easily shift volume between channels, and customer connections can evolve naturally. Glia helps its customers harness the power of customer interactions to drive efficiency, loyalty, and revenue.

Glia has partnered with over 500 insurance companies, banks, credit unions, and other financial institutions worldwide to improve the customer experience and drive business results. Named a Deloitte Technology Fast 500™ company for a fifth year in a row and a Great Place to Work (with a 97% employee satisfaction rating), the company has raised over $150 million in funding from top investors and was recently valued at over $1 Billion. Learn more at glia.com.

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SOURCE Glia

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SupplyHouse Expands to Larger Fulfillment Center in New Jersey

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MELVILLE, N.Y., Dec. 12, 2024 /PRNewswire/ — SupplyHouse.com, a leading online supplier of plumbing, HVAC, and electrical supplies, is pleased to announce the relocation of one of its fulfillment centers from Cranbury, New Jersey, to Dayton, New Jersey. The new fulfillment center, located at 30 Apple Orchard Dr., Suite 1, Dayton, NJ 08810, will offer significantly more inventory capacity, a streamlined setup, and faster service for customers in New Jersey and across the Northeast.

The expansion from 200,000 square feet of storage space in SupplyHouse.com’s current Cranbury location to 337,105 square feet in their new Dayton location marks a major milestone for the company during a period of rapid growth.

One of the clearest benefits of the additional space will be a more extensive inventory in terms of both quantity and variety. Beyond increasing the company’s physical capacity, the new facility will boost its operational capabilities as well. The expanded fulfilment center will mean larger staging and packing areas, reduced congestion, and faster order processing to meet rising customer demand, positioning SupplyHouse.com to continue to scale effectively in the future.

“We’re really excited to make this move to Dayton,” said Nando Cunha, Chief Operating Officer at SupplyHouse.com. “We’ll have about double the space, which is a huge win, because we’ll be able to get orders out to customers faster, and it’ll be a great place to work for our fulfillment center team.”

SupplyHouse.com’s other fulfillment centers across the country will remain fully operational for continuing fast and reliable service coast to coast. The company is proud to grow its footprint in New Jersey and looks forward to maintaining a strong presence in the local community.

About SupplyHouse.com:
Headquartered in Melville, NY, SupplyHouse.com is a rapidly growing e-commerce company with four fulfillment center locations across the United States to facilitate fast shipping. Relying on their core values of generosity, respect, innovation, and teamwork (or GRIT), SupplyHouse.com aims to foster a dynamic and tightly knit culture where new ideas are listened to and appreciated.

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Axtria Leads Frost & Sullivan’s First Pharmaceutical Commercialization Solutions and Services Industry Radar Report

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BERKELEY HEIGHTS, N.J., Dec. 12, 2024 /PRNewswire/ — Axtria Inc., a global cloud software and data analytics company for the life sciences industry, is proud to announce its position as the leader in Frost & Sullivan’s inaugural Pharmaceutical Commercialization Solutions and Services Industry Radar Report. This recognition highlights Axtria’s unmatched innovation and growth in the pharmaceutical commercialization domain.

“Axtria’s relentless focus on innovation and sustainable growth continues to set it apart as a leading commercial solutions and services provider. By leveraging advanced data science and cloud-based analytics platforms, Axtria is empowering pharmaceutical companies to optimize commercialization operations and enhance patient outcomes globally,” said Aarti Chitale, Frost & Sullivan.

According to Frost & Sullivan, Axtria leads in this report, which measures companies using two key indices:

Growth Index (GI): A company’s performance and ability to execute a robust growth strategy.Innovation Index (II): The development of globally relevant, customer-aligned solutions addressing disruptive megatrends.

“At Axtria, our mission is to become the most admired data analytics company, empowering the global life sciences industry to achieve unprecedented levels of efficiency and effectiveness. We are proud to be recognized as a leader in Frost & Sullivan’s inaugural Pharmaceutical Commercial Solutions and Services Industry Radar Report. This acknowledgment underscores our commitment to innovation, harnessing technologies like AI to fuel advancements that transform operations, enable smarter decisions, and enhance patient outcomes, ultimately shaping the future of healthcare,” said Jassi Chadha, President and CEO of Axtria.

Key Report Highlights Include:

Innovation Excellence – Axtria’s innovative leveraging of data science and cloud-based analytics platforms empowers life sciences companies to enhance patient outcomes. Its suite of platforms—including Axtria DataMAx, Axtria InsightsMAx, Axtria SalesIQ, Axtria CustomerIQ, and Axtria MarketingIQ—streamlines data utilization, enabling pharmaceutical companies to optimize sales, marketing, and end-to-end commercial operations.

Sustainable Growth Leadership – With operations in more than 70 countries and a team of over 3,800 professionals, Axtria achieves annual double-digit growth. Recent expansions include:

New Global Innovation Centers: Recently, Axtria expanded its headquarters in New Jersey and inaugurated its 10th center in Hyderabad, India.Expanding Workforce: Axtria plans to grow its employee base by over 1,000, focusing on roles in data science, software development, and data engineering.Global Footprint: Recent expansions underscore Axtria’s commitment to scaling operations and supporting global healthcare innovation.

Recognition and Strategic Initiatives – Axtria’s focus on thought leadership and knowledge sharing continues to strengthen its brand recall. In June 2024, the company hosted over 350 senior leaders from 65 top pharmaceutical organizations at Axtria Ignite, where they discussed key industry topics such as patient engagement, generative AI, and omnichannel orchestration. This strategic focus positions Axtria as a pioneer in transforming pharmaceutical commercialization operations through technology.

Axtria provides complimentary access to the full report, which can be found here.

About Axtria’s Products and Solutions
Axtria is proud to work with 16 of the top 20 life sciences companies, globally. From our roots as a trusted consultant to our status as one of the world’s leading providers of cloud-based pharmaceutical management software, Axtria powers digital transformations in life sciences. Our experts call upon years of domain experience in the industry to guide pharma giants from brand launches to retirement. Our products go even further. Axtria InsightsMAx™ helps everyone from the C-suite to junior associates uncover trends to make better decisions. Axtria SalesIQ™ helps optimize field forces and provider engagements. Axtria CustomerIQ™ leverages AI-enabled next-best-action omnichannel choices. Axtria MarketingIQ™ turns investment analyses into pinpoint strategies. And Axtria DataMAx™ and DataMAx™ for Emerging Pharma is the data management framework that pulls it all together with best-in-class security and integration.

About Axtria
Axtria helps life sciences companies harness the potential of data science and software to improve patient outcomes by connecting the right therapies to the right patients at the right time. The company is a leading global provider of award-winning cloud software and data analytics to the life sciences industry. We’re proud to deliver proven solutions that help pharmaceutical, medical device, and diagnostics companies complete their journey from data to insights to action, enabling them to earn superior returns on their investments. As a participant in the United Nations Global Compact, Axtria is committed to aligning strategies and operations with universal principles on human rights, labor, environment, and anti-corruption, and taking actions that advance societal goals. For more information, please visit www.axtria.com.

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