MCLEAN, Va., Nov. 26, 2024 /PRNewswire/ — ID.me, the market-leading digital identity wallet today announced it has closed a $67 million investment in the form of a tender offer led by new investor Ribbit Capital, with participation from existing investors Viking Global Investors and CapitalG.

“Our rapid growth trajectory and user adoption have been recognized by esteemed institutional investors, and this transaction highlights the differentiation our market-leading outcomes of expanding digital access, protecting privacy, fighting fraud, and ensuring frictionless user experience are receiving in the market,” said Blake Hall, Founder and CEO of ID.me.

ID.me aims to solve the password management problem once and for all by delivering a secure login Americans can use to easily access websites and prove identity wherever they go. Because ID.me’s digital wallet also enables storage of data and verified credentials, this means that Americans never have to repeatedly fill out forms and prove identity – they can simply reuse verified data tied to their digital wallet by logging in and providing consent to share data.

ID.me is the only digital wallet that meets the federal government standards for secure login and multi-factor authentication while offering online, video chat, and in-person options for identity verification at National Institute of Standards and Technology (NIST) Identity Assurance Level 2. True to ID.me’s purpose of enabling consumer trust across the digital economy, members can use ID.me’s digital wallet to safely login and prove their identity in seconds at any government, healthcare, commercial or non-profit organization in the ID.me network.

This investment in ID.me from new and existing investors comes on the heels of major momentum as ID.me has enrolled over 135 million users into its digital wallet, representing over 50% of U.S. adults and adding on average over 60,000 new users daily. The number of these users verified to the federal standards of IAL2 consumer authentication has grown to over 62 million, less than eight months after ID.me reached 50 million IAL2 users.  ID.me’s revenue has grown over 370% from 2020 through 2023, as superior results for customers and members are driving rapid growth and adoption.

The mission of Ribbit Capital is to transform the world of finance by backing visionary entrepreneurs.  For over a decade, Ribbit has championed innovators working to make money more transparent and accessible around the world.  Ribbit has invested in exceptional teams across five continents, including at Coinbase, Coalition, Credit Karma, Nubank, ONE, Revolut, and Robinhood.

“In an increasingly digital and AI-driven world, new challenges and opportunities around managing identity are emerging daily as the value of securing and validating data grows across the economy. ID.me is uniquely positioned to build a safe, reusable identity wallet that simplifies consumer experiences while solving complex pain points across a growing range of industries and use cases. A trusted identity layer for the Internet will empower consumers and enterprises by reducing fraud, increasing access, and enabling seamless, personalized interactions,” said Justin Saslaw, General Partner at Ribbit Capital.

About ID.me

ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 135 million users experience streamlined login and identity verification with ID.me at 19 federal agencies, 44 state government agencies, and 66 healthcare organizations. More than 600 consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/.

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SOURCE ID.me, Inc.

Analyst report notes, “Reference customers praise Whatfix for its ease of implementation, smart tips, and exceptional customer support, making it an excellent choice for organizations seeking a holistic digital adoption solution.”

SAN JOSE, Calif., Nov. 26, 2024 /PRNewswire/ — Whatfix, a global leader in digital adoption platforms (DAPs), today announced that it has been named a Leader in The Forrester Wave™: Digital Adoption Platforms, Q4 2024 report. The company holds the top score (4.80/5) in the Strategy category amongst the top “seven (DAP) providers that matter the most in the market.” It received the highest score possible (5/5) across 15 of 21 criteria, including product architecture, industry expertise, software change management, software usage and adoption, analytics and insights, AI/ML, vision, innovation, roadmap, and pricing flexibility and transparency. These high scores validate Whatfix’s unique strengths, solidifying its leadership in DAP and recognition across multiple analyst reports.

The Forrester report mentions three key challenges in digital transformation, the rapid growth in the number of enterprise applications, their increasing complexity, and the pressure software-related change places on resources. DAPs (like Whatfix) address these by providing real-time assistance, using data-driven insights to drive adoption, and supporting upskilling and learning. Given the ongoing reliance on legacy applications, the report counsels that DAP providers must support both nontraditional and legacy systems.

The Forrester report by Vasupradha Srinivasan, Principal Analyst at Forrester, states that “Whatfix shines with formidable features and innovativeness”. Its “current vision and strategy are to deliver hyperpersonalized, contextual, ‘userized’ experiences across enterprise applications. It continues to attract venture capital and market interest, with its customer-first approach enabling co-innovation and unique offerings like Mirror.”

We believe Whatfix’s comprehensive DAP solution with “end-to-end DAP with top-tier features” stands out in software usage, adoption, and change management. The Forrester report adds, “Whatfix seamlessly integrates AI for translation, error handling, and self-service, with innovative features like analytics for desktop apps, support for legacy systems, and prompt-based reporting, solidifying its market leadership.”

“We see this recognition as validation of Whatfix’s position at the forefront of the digital adoption platform market,” said Khadim Batti, CEO and co-founder of Whatfix. “Our continued focus on innovation, end-user experience, and customer success has allowed us to deliver a best-in-class solution that empowers enterprises to drive greater software adoption and productivity.”

“Whatfix simplifies everything. Our team addresses SAP Concur questions from employees in many different countries. Whatfix acts as an extra pair of hands, providing a starting point that enables employees to overcome Concur-related issues independently, allowing our team to focus on more complex issues,” said Patrick Ruiz, Service Delivery Manager of Global Shared Services at OMRON.

Whatfix recently raised $125 million in Series E funding to fuel growth beyond DAP, driving both organic expansion and strategic acquisitions. Whatfix was honored as the only DAP “Customer’s Choice” in Gartner’s Voice of the Customer report, underscoring its strong customer satisfaction. The company’s ongoing innovation is further highlighted by its fifth consecutive year as a Leader and third consecutive year as a Star Performer in the Everest Group DAP PEAK Matrix® 2024. Additionally, Whatfix was named a Leader in the inaugural IDC MarketScape and has been ranked on Deloitte’s Technology Fast 500 for four consecutive years. Powered by AI, Whatfix’s product suite delivers an enhanced user experience to over 700 customers, including more than 80 Fortune 500 companies, including Beacon Building Products, Microsoft, Kyndryl, Manpower Group, Aramark, Arrow Electronics, AutoZone, Becton Dickinson, Schneider Electric, and Shell.

The Forrester Wave: Digital Adoption Platforms, Q4 2024 report is available for access here.

About Whatfix
Whatfix is advancing the “userization” of application technology, by empowering companies to maximize the ROI of digital investments across the application lifecycle. Powered by GenAI, Whatfix’s product suite includes a digital adoption platform, simulated application environments for hands-on training, and no-code application analytics. Whatfix enables organizations to drive user productivity, ensure process compliance, and improve user experience of internal and customer-facing applications. With seven offices across the US, India, UK, Germany, Singapore, and Australia, Whatfix supports 700+ enterprises, including 80+ Fortune 500s like Shell, Microsoft, Schneider Electric and UPS Supply Chain Solutions. Backed by investors such as Warburg Pincus, Softbank Vision Fund 2, Dragoneer, Peak XV Partners, Eight Roads, and Cisco Investments, software clicks with Whatfix. For more information, visit the Whatfix website.

Media Contact
ICR Lumina Communications for Whatfix
Danielle Scotto
whatfix@luminapr.com

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SOURCE Whatfix

FARMINGTON HILLS, Mich., Nov. 26, 2024 /PRNewswire/ — MAHLE, a leading automotive supplier and industry development partner, will feature thermal-management and electrification technology at its CES 2025 exhibit in Las Vegas in January.

“Efficiency in Motion” for the design of sustainable mobility is the theme of the company’s CES exhibit in the West Hall (Booth 7240) of the Las Vegas Convention Center on January 7-10.

MAHLE product technology on display will include:

A lighter weight, high-performance fan with a design inspired by the wings of an owl to reduce noise and power consumption when charging vehicle batteries.

A “bionic” cooling plate with unique cooling channels to reduce pressure drops, increase battery-pack life and enable faster charging times.

A compact, next-generation refrigerant thermal-management module designed for simplified “plug-and-play” installation.

MAHLE is a leading global automotive supplier with customers in both the passenger-car and commercial-vehicle sector. Today, one in every two vehicles in the world is equipped with MAHLE components.

Founded in 1920, the company is working on climate-neutral mobility technology with a focus on strategic areas of electrification and thermal management, as well as technologies to reduce CO2 emissions, such as fuel cells or more efficient combustion engines that also run on hydrogen or synthetic fuels. 

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SOURCE MAHLE