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Toku Closes USD 5 Million Series A Extension and Appoints Former Singapore Minister Lim Hwee Hua as Advisory Board Chair

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Investment to Drive AI-Powered Innovation, Strategic Expansion, and Governance Leadership

SINGAPORE, Nov. 21, 2024 /PRNewswire/ — Toku, Asia-Pacific’s leading provider of enterprise cloud communications and customer experience solutions, announced today the successful completion of a USD 5 million Series A Extension round led by Betatron Venture Group. The funding, which included participation from the Hong Kong Innovation and Technology Venture Fund (ITVF) and other investors, brings Toku’s total funding to USD 18 million since the launch of its operations in April 2018. This latest capital infusion will fuel Toku’s continued international expansion and advance its proprietary AI-powered solutions in customer engagement.

In addition to this funding milestone, Toku has established an Advisory Board to guide its strategic growth, with Mrs Lim Hwee Hua appointed as Chair. This move underscores Toku’s commitment to strong governance and strategic insight as it scales its operations.

Strategic Leadership Addition: Lim Hwee Hua as Advisory Board Chair

Lim, former Singapore Minister and experienced executive in both the public and private sectors, brings unparalleled expertise in governance, finance, and strategy to Toku. Her distinguished career includes several important positions in Parliament and ministerial roles after being elected to the Parliament of Singapore in 1996. It provides her with a profound understanding of economic policy and regulatory affairs. In the private sector, Lim held leadership roles such as Managing Director at Temasek Holdings, where she led strategic restructuring and partnerships. She currently serves on several corporate boards and remains active in private equity.

“We are honoured to have Mrs Lim join us as Chair of our Advisory Board,” said Thomas Laboulle, Founder and CEO of Toku. “Her leadership, depth of experience, and proven strategic vision will be invaluable as we navigate this next stage of growth. Her appointment aligns perfectly with our mission to bring high-impact solutions to the market while establishing Toku as a leader in customer experience technology.”

Reflecting on her new role, Lim expressed her enthusiasm for contributing to Toku’s ambitious journey. “I am extremely pleased to be able to assist Toku in making further inroads into regional markets and across different sectors. I look forward to adding my experience to help shape the business strategy and enhance the range of enterprise cloud and customer experience solutions.”

Advancing AI Solutions for a Transformative Customer Experience

The recent funding will support the ongoing development of Toku’s AI Chat and AI Voice Agent technologies, designed to deliver enhanced customer interactions across multiple languages and regional dialects. Toku’s proprietary solutions are especially valuable in markets with rich linguistic and cultural diversity, making them ideally suited not only for Asia-Pacific but also for other regions such as South America and Europe.

“Our focus is on creating AI solutions that excel in handling complex language and voice interactions, particularly in environments where mainstream providers often fall short,” said Laboulle. “With this latest investment and Mrs Lim’s guidance, we are well-positioned to bring innovative and adaptable solutions to businesses globally.”

Achieving Profitability and Driving Global Expansion

Toku is targeting revenue above USD 30 million for 2024 and remains on track to reach net profitability. With this latest funding, Toku is set to solidify its presence in APAC, especially through its expansion in Hong Kong, while unlocking opportunities in new regions such as South America and Europe.

By focusing on revenue growth, cost efficiency, and targeted market entry, Toku anticipates becoming cash flow positive in 2025, as it scales to meet increasing demand across these diverse markets. 

“Our investment strategy is centred on identifying and scaling-up B2B tech champions in Asia’s rapidly growing markets,” said Matthias Knobloch, Managing Partner and CEO of Betatron Venture Group. “Toku has demonstrated its potential to lead in customer experience technology, and we are excited to champion their innovation and expansion efforts as they establish themselves as a global player.”

Access additional resources in our press kit.

About Toku

Headquartered in Singapore, Toku empowers enterprises to elevate customer experiences with innovative, cloud-based communications and engagement solutions. Leveraging its expertise in the APAC region and an expanding global reach, Toku’s platform features an Integrated Contact Centre, Programmable APIs, and Generative AI capabilities, including transcription, summarisation, conversation analytics, and virtual agents. Designed to integrate seamlessly with customer data and business processes, Toku’s solutions streamline interactions and drive scalable growth. Trusted by leading brands, Toku helps organisations achieve optimised outcomes and deepen customer relationships.

For more information, visit www.toku.co.

About Betatron Venture Group

Betatron Venture Group is an exit-focused venture capital fund investing in early-stage technology companies from Hong Kong and Singapore. The fund focuses on digitising Asia’s largest industries: manufacturing, logistics, construction, finance, trade, and communications.

For more information, visit: www.betatron.co.

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SOURCE Toku

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LANDI Global Unveils Flagship Cx20: Elevating business efficiency and customer experience with a next-generation Windows-powered terminal

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January 11, 2025

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SINGAPORE, Jan. 11, 2025 /PRNewswire/ — LANDI Global proudly announces the launch of the Cx20 terminal, our flagship next-generation smart Windows Desktop POS.

Engineered for businesses that seek advanced technology and refined design, the Cx20 delivers top-tier performance with seamless compatibility. This powerful Desktop POS empowers users to handle even the most challenging tasks with confidence, making it ideal for demanding environments.

Innovation driven by market needs

The Cx20 is designed to meet the growing global demand for Windows-based Desktop POS.

With a large Windows-installed base still in use and the end of support for Windows 10, many businesses are seeking an easy migration path to Windows 11-compatible POS solutions. The Cx20 integrates seamlessly with existing Windows-based applications and back-end systems, ensuring minimal disruption and maximum compatibility.

Build for Business Demand  

The Cx20 is built to meet the demands of businesses with its powerful performance, robust connectivity, and user-friendly design.

Equipped with advanced industrial control chips, running on Windows 11 IoT LTSC, the Cx20 benefits from Microsoft’s long-term support of up to 10 years+, delivering consistent performance for high-demand workloads and efficient multitasking.

Connectivity is seamless, with Wi-Fi 6e and 1000M Ethernet support, ensuring constant, reliable connectivity essential for uninterrupted business operations.

Its 15.6″ IPS with 1920×1080 resolution, multi-touch display ensures crystal-clear visuals and an intuitive user experience.

Outstanding performance and customer benefit

The Cx20 is powered by a Hexa-core Intel® i3-1215U processor, reaching speeds up to 4.4GHz. With compatibility for Windows 11 IoT, it excels at handling high-demand workloads and multitasking, making it the ideal POS solution for businesses.

Memory options range from 8GB + 256GB as a base, ensuring versatility to meet various operational needs while maintaining a seamless experience for complex tasks. The Cx20 is equipped with an integrated 80mm thermal printer featuring auto-cutter technology, ensuring efficient printing, and LANDI’s patented auto-recovery technology automatically resolves paper jams for uninterrupted service.

Distinct competitive advantages

The Cx20 stands out with its perfect blend of cutting-edge design and high-performance functionality.

Equipped with the latest Intel® processors and generous memory options, it delivers smooth operation and efficient multitasking, making it ideal for demanding retail and hospitality environments.

Cx20 features an ultra-slim triangular base for added stability and a sleek profile. With a body thickness of 4mm and a screen thickness of 8mm, it combines state-of-the-art technology.

Visit LANDI Global for more information!

View original content to download multimedia:https://www.prnewswire.com/news-releases/landi-global-unveils-flagship-cx20-elevating-business-efficiency-and-customer-experience-with-a-next-generation-windows-powered-terminal-302348520.html

SOURCE LANDI Global

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CSI Companies Acquires MedSys Group, Expanding Healthcare IT Services

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23 minutes ago

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January 11, 2025

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CSI Companies, a leading provider of staffing, consulting, and workforce management services across the Healthcare IT industry, acquired MedSys Group, a premier Healthcare IT consulting firm based in Plano, Texas. This strategic acquisition will significantly enhance CSI’s capabilities in the Healthcare IT market, providing comprehensive solutions to a wider range of clients.

JACKSONVILLE, Fla., Jan. 11, 2025 /PRNewswire-PRWeb/ — CSI Companies, a leading provider of staffing, consulting, and workforce management services across the Healthcare IT industry, acquired MedSys Group, a premier Healthcare IT consulting firm based in Plano, Texas. This strategic acquisition will significantly enhance CSI’s capabilities in the Healthcare IT market, providing comprehensive solutions to a wider range of clients.

“We are thrilled to welcome MedSys Group to the CSI family,” said Chris Flakus, CEO at CSI Companies. “This acquisition bridges the gap in healthcare organizations and provides our clients with the right tools and strategies to increase operational efficiencies and the quality of patient care.”

MedSys Group brings extensive expertise in Healthcare IT consulting, implementation, and support. Together, the combined entity will offer a more robust suite of solutions, including enhanced consulting, expanded implementation services, and comprehensive support. These offerings will provide strategic guidance, optimize operations, ensure seamless system integration, and improve proactive maintenance and issue resolution.

This acquisition aligns with CSI Companies’ strategic vision to bring innovative solutions that drive healthcare organizations forward. By combining the strengths of CSI Companies with MedSys Group, service delivery for our healthcare IT clients will be even greater.

“We are thrilled to welcome MedSys Group to the CSI family,” said Chris Flakus, CEO at CSI Companies.

“This acquisition bridges the gap in healthcare organizations and provides our clients with the right tools and strategies to increase operational efficiencies and the quality of patient care.”

Alan Kravitz, CEO at MedSys Group, added, “This unification will enable us to offer our clients a broader range of services and resources. We share a common commitment to excellence, innovation, and customer satisfaction, making this a natural fit.”

About CSI Companies

CSI Companies is a leading workforce solutions provider headquartered in Jacksonville, Florida. Founded in 1994, CSI Companies has expanded over the years to include a comprehensive range of services for diverse healthcare organizations. CSI Companies was acquired by Recruit Holdings in 2010, one of the world’s largest providers of HR services and the parent company of Indeed and Glassdoor. As a boutique division of Recruit, CSI has the resources necessary to scale with any enterprise, yet is small enough to maintain the agility, personal service, and remarkable experience it’s become known for since its founding.

About MedSys Group

Founded in 1995, MedSys Group is a leading Healthcare IT consulting firm driven by a passion for improving patient care. Specializing in solving complex healthcare IT challenges and aligning optimal solutions between organizations, patients, and communities, Medsys is dedicated to closing the gaps between IT systems and patient care. The team at Medsys Group defines its success by the success of its clients, fostering strong relationships, and partnering with some of the nation’s top healthcare companies.

Shared Values

Both CSI Companies and MedSys Group share a strong commitment to:

Customer Focus: Delivering exceptional value and exceeding client expectations.Innovation: Embracing cutting-edge solutions to drive business growth.Collaboration: Fostering strong partnerships with clients and employees.Excellence: Striving for the highest standards of quality and service.

To learn more visit CSICOMPANIES.COM

Media Contact Information

Samantha Sotter

Director of Marketing

ssotter@csicompanies.com

904.930.4388

Media Contact

Naomi Fraser, CSI Companies, 1 904.930.4388, nfraser@csicompanies.com, https://csicompanies.com/

View original content:https://www.prweb.com/releases/csi-companies-acquires-medsys-group-expanding-healthcare-it-services-302347135.html

SOURCE CSI Companies

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Thinkpal learning tablet from Think Academy wins TechRadar Pro Picks and Trusted Reviews Best in Show awards at CES 2025

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1 hour ago

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January 11, 2025

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LAS VEGAS, Jan. 11, 2025 /PRNewswire/ — Think Academy debuted its Thinkpal tablet at CES 2025 and has won a TechRadar Pro Picks and Trusted Reviews Best in Show awards for this innovative new product.

Both awards are given to innovative products and solutions at CES that stand out from a packed crowd. Think Academy President, Alex Peng, was presented the awards at CES, noting the awards were given to Thinkpal because it is both a wholly unique product in the education technology market and also provides such value to parents and educators.

Designed to transform the way kids learn, explore, and thrive in an ever-evolving world, the Thinkpal is powered by cutting-edge AI that serves as a guide and tutor for young learners. With significant learning loss experienced in recent years, families and educators have faced unprecedented challenges as test scores in reading and math have seen steady declines. Parents have expressed their struggles in reigniting their children’s passion for learning, while educators grapple with the complexities of bridging diverse learning gaps.

To meet these challenges, the Thinkpal tablet offers a tailored, AI-powered solution that provides step-by-step writing guidance and real-time math support, making learning more intuitive and enjoyable.

Alex Peng introduced several key features of the Thinkpal during a press event. He showed the audience how Thinkpal’s “GeniusTutor,” an AI-powered system that transforms learning into an interactive and engaging experience, is the heart of this product’s features. Built on the Microsoft Azure OpenAI GPT-4o model, GeniusTutor provides real-time guidance and feedback, empowering students to:

Conquer complex math problems through logic-driven, step-by-step explanationsMaster writing with interactive prompts and instant feedback that build confidence and creativityEnhance vocabulary and reading skills with innovative tools like “Point-and-Discover,” where children can point to words in a physical book, and the tablet’s camera instantly provides explanations, along with guided reading exercises

Adding a touch of fun and companionship, “Thinkie,” an advanced AI-powered learning companion, engages children through voice-based natural language interactions. Thinkie chats, answers questions, and fosters curiosity, making the learning process enjoyable and dynamic.

With an extensive library of ebooks, gamified coursework, and compatibility with popular applications like Google Classroom, the Thinkpal Tablet is a versatile tool for modern families. The 11-inch TÜV Rheinland-certified eye-care screen also safeguards children’s vision during extended use, while the optional keyboard transforms the tablet into a Chromebook-like device, enhancing productivity and usability.

“Our mission is to provide every child with a personalized, world-class tutor that inspires confidence and a lifelong love for learning”, noted Alex Peng during a media interview Q&A. “We’re honored that TechRadar and Trusted Reviews recognize the potential of the Thinkpal to improve learning through advanced and accessible technology.”

The Thinkpal Tablet will be available for $249 ($339 including keyboard) at shop.thethinkacademy.com. Pre-orders open today.

About Think Academy

Think Academy, a subsidiary of TAL Education Group (NYSE: TAL), has been at the forefront of education innovation for over two decades. Serving more than 5 million K-12 students across 10+ countries, Think Academy is dedicated to creating fair and comprehensive educational opportunities. By integrating advanced technology with expert curriculum design, Think Academy is shaping the future of learning to be more accessible, engaging, and impactful.

For media inquiries, contact:
Cecilia Qian
cecilia@impact5r.com

View original content to download multimedia:https://www.prnewswire.com/news-releases/thinkpal-learning-tablet-from-think-academy-wins-techradar-pro-picks-and-trusted-reviews-best-in-show-awards-at-ces-2025-302348472.html

SOURCE Think Academy

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