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Debt Collection Software Market to Grow by USD 2.31 Billion (2024-2028), Driven by Rising Non-Performing Loans (NPLs), with AI Driving Market Transformation – Technavio

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NEW YORK, Nov. 19, 2024 /PRNewswire/ — Report with the AI impact on market trends – The global debt collection software market size is estimated to grow by USD 2.31 billion from 2024-2028, according to Technavio. The market is estimated to grow at a CAGR of 8.92% during the forecast period. Rise in non-performing loans (npls) is driving market growth, with a trend towards integration of advanced technologies in debt collection software. However, high cost of debt collection software poses a challenge.Key market players include AgreeYa Solutions Inc., Analog Legalhub Technology Solutions Pvt. Ltd., CDS Software, Chetu Inc., Comtech Systems Inc., Comtronic Systems LLC, DAKCS Software Systems Inc., Debt Pay Inc., DebtCol Software Pty. Ltd., Debtrak, Experian Plc, ezyCollect Pty. Ltd., Fair Isaac Corp., Fidelity National Information Services Inc., Gaviti Akyl Ltd., Indigo Cloud Ltd., MarketXpander Services Pvt. Ltd., Nestack Technologies Pvt. Ltd., PDCflow, PrimeSoft Solutions Inc., Quantrax Corp. Inc., Radixweb, receeve GmbH, Sila Inc., Totality Software Inc., A4dable Software, Ameyo Pvt Ltd., DBA PaySimple Inc., and Simplicity Collection Software.

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Debt Collection Software Market Scope

Report Coverage

Details

Base year

2023

Historic period

2018 – 2022

Forecast period

2024-2028

Growth momentum & CAGR

Accelerate at a CAGR of 8.92%

Market growth 2024-2028

USD 2.31 billion

Market structure

Fragmented

YoY growth 2022-2023 (%)

7.48

Regional analysis

North America, Europe, APAC, South America, and Middle East and Africa

Performing market contribution

APAC at 31%

Key countries

US, Japan, China, Germany, and UK

Key companies profiled

AgreeYa Solutions Inc., Analog Legalhub Technology Solutions Pvt. Ltd., CDS Software, Chetu Inc., Comtech Systems Inc., Comtronic Systems LLC, DAKCS Software Systems Inc., Debt Pay Inc., DebtCol Software Pty. Ltd., Debtrak, Experian Plc, ezyCollect Pty. Ltd., Fair Isaac Corp., Fidelity National Information Services Inc., Gaviti Akyl Ltd., Indigo Cloud Ltd., MarketXpander Services Pvt. Ltd., Nestack Technologies Pvt. Ltd., PDCflow, PrimeSoft Solutions Inc., Quantrax Corp. Inc., Radixweb, receeve GmbH, Sila Inc., Totality Software Inc., A4dable Software, Ameyo Pvt Ltd., DBA PaySimple Inc., and Simplicity Collection Software

Market Driver

The Debt Collection Software market is witnessing significant trends, including automation, multichannel communication, and affordability for organizations of all sizes. Large enterprises segment seeks economies of scale through deployment of advanced debt collection solutions. Services and solutions segments dominate, offering debt collection services and modern applications for effective loan recovery. Implementation of debt collection software involves business-specific needs, training, and implementation work. Legacy systems are being replaced with modern applications for productivity and effective debt recovery. Borrower data, overdue invoice reminders, phone calls, and online payment collection are essential components of the debt collection ecosystem. Banks and financial organizations prioritize debt collection journeys and money collection process, addressing complexities through automation, notifications, alerts, and compliance with consumer protection laws and debt collection regulations. Costs, bankruptcy status, and litigious consumers pose challenges. InterProse Corporation’s InterProse ACE offers debt collection software for government organizations, with components including text messaging, voice mail drops, dialers, and compliance with debt collection regulations. Deployment options include on-premises and cloud-based, catering to enterprise size. 

The debt collection software market is undergoing a transformation through the integration of advanced technologies such as artificial intelligence (AI), machine learning (ML), and data analytics. These technologies are streamlining debt collection processes by enhancing decision-making capabilities, automating repetitive tasks, and improving overall efficiency. AI specifically, is revolutionizing the financial industry by enabling automated decision-making processes, predictive analytics, and personalized customer interactions. For instance, AI algorithms analyze historical debtor data to forecast payment behaviors and suggest tailored collection strategies, resulting in more effective interventions. This technological integration is a game-changer for the debt collection industry. 

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Market Challenges

The Debt Collection Software market faces challenges in automating debt collection processes for organizations, particularly in the large enterprises segment. Affordability and economies of scale are key considerations, as debt collection software solutions must effectively meet business-specific needs without straining budgets. Automation of loan recovery processes, online payment collection, and multichannel communication are essential for productivity and effective debt recovery. Services and solutions segments offer debt collection services and deployment of software for organizations. Debt collection journeys include overdue invoice reminders, phone calls, text messaging, voice mail drops, and dialers. Borrower data, debt collection regulations, bankruptcy status, and litigious consumers add complexities to the debt collection ecosystem. InterProse Corporation’s InterProse ACE software addresses these challenges with automatic monitoring, notifications, and alerts. Deployment options include on-premises and cloud-based solutions, catering to various enterprise sizes. Training and implementation work are crucial for successful deployment and integration with core business systems, such as legacy systems and modern applications. Consumer protection laws and debt collection regulations must be adhered to, ensuring compliance and effective debt collection. Costs, productivity, and effective debt recovery are the primary objectives for financial and banking organizations. The debt collection software market continues to evolve, providing innovative solutions to streamline the money collection process.The debt collection software market is facing a significant challenge due to the high cost of the software. This issue poses a barrier for smaller debt collection agencies and businesses with limited financial resources, potentially reducing competition and increasing prices for consumers. The average cost of the software ranges from USD480 to USD1200 yearly per user, with enterprise solutions costing more based on specific requirements. This high expense can hinder market growth and limit access to effective debt collection solutions for many organizations.

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Segment Overview

This debt collection software market report extensively covers market segmentation by

Deployment1.1 On-premises1.2 Cloud-basedIndustry Application2.1 Small and medium enterprises2.2 Large enterprisesGeography3.1 North America3.2 Europe3.3 APAC3.4 South America3.5 Middle East and Africa

1.1 On-premises- On-premises debt collection software solutions hold a substantial position in the global debt collection software market, addressing the demands of businesses that value internal infrastructure management, data security, and customizability. These software solutions are installed and operated within an organization’s premises, granting users a significant degree of autonomy over their debt collection operations. Large enterprises, particularly those in regulated industries like finance and healthcare, prefer on-premises debt collection software to safeguard sensitive debtor information and adhere to stringent data privacy regulations. Companies such as DAKCS Software Systems Inc. (DAKCS) provide tailored on-premises debt collection solutions, catering to the unique security and regulatory needs of large enterprises. This level of customization is particularly appealing to complex debt collection operations within large enterprises. On-premises debt collection software enables organizations to maintain full control over their data and operations, which is essential for large enterprises adhering to strict IT policies and security protocols. Providers like CDS Software offer extensive on-premises debt collection software, empowering large enterprises to manage their debt collection processes while ensuring data security and integrity. The need for direct control over data and operations, combined with the ability to customize software to align with specific business processes, is expected to fuel the growth of the on-premises segment in the global debt collection software market.

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Research Analysis

The Debt Collection Software market is witnessing significant growth due to the automation of debt collection processes, providing large enterprises with economies of scale and affordability. This market caters to both services and solutions segments, offering debt collection services and software solutions to organizations. The deployment of debt collection software streamlines the loan recovery process, enabling effective communication through multichannel methods. Borrower data management is crucial, and these systems provide features like overdue invoice reminders, phone calls, and online payment collection. Banking and financial organizations benefit greatly from these solutions, increasing productivity and improving the effectiveness of debt recovery. However, implementing debt collection software comes with complexities, including business-specific needs, training, and implementation work. Legacy systems and modern applications must be considered during strategy development. The debt collection ecosystem requires a well-thought-out plan for successful implementation.

Market Research Overview

The Debt Collection Software market is witnessing significant growth due to the automation of debt collection processes, which helps organizations streamline their loan recovery process and improve productivity. The large enterprises segment is a major contributor to the market’s growth, as they can leverage economies of scale and affordability. The market offers both solutions and services segments, with debt collection services being a popular choice for organizations seeking expert assistance in managing their debt collection journeys. The deployment of debt collection software involves careful strategy and implementation, taking into account business-specific needs and the complexities of the debt collection ecosystem. Modern applications replace legacy systems, offering online payment collection, overdue invoice reminders, and multichannel communication options like phone calls, text messaging, voice mail drops, and dialers. Implementation work includes training and adherence to debt collection regulations, consumer protection laws, bankruptcy status, and litigious consumers. The market caters to banking organizations, financial institutions, government organizations, and other entities, providing effective debt recovery and cost savings through automatic monitoring, notifications, and alerts.

Table of Contents:

1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation

DeploymentOn-premisesCloud-basedIndustry ApplicationSmall And Medium EnterprisesLarge EnterprisesGeographyNorth AmericaEuropeAPACSouth AmericaMiddle East And Africa

7 Customer Landscape
8 Geographic Landscape
9 Drivers, Challenges, and Trends
10 Company Landscape
11 Company Analysis
12 Appendix

About Technavio

Technavio is a leading global technology research and advisory company. Their research and analysis focuses on emerging market trends and provides actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions.

With over 500 specialized analysts, Technavio’s report library consists of more than 17,000 reports and counting, covering 800 technologies, spanning across 50 countries. Their client base consists of enterprises of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio’s comprehensive coverage, extensive research, and actionable market insights to identify opportunities in existing and potential markets and assess their competitive positions within changing market scenarios.

Contacts

Technavio Research
Jesse Maida
Media & Marketing Executive
US: +1 844 364 1100
UK: +44 203 893 3200
Email: media@technavio.com
Website: www.technavio.com/

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SOURCE Technavio

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Neusoft Education officially renamed as ” Neutech Group Limited “, accelerating the advancement of the “education-healthcare-wellness and mind tour” strategy in a new stage

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HONG KONG, Jan. 11, 2025 /PRNewswire/ — On 9 January, Neusoft Education (09616.HK) announced that the Company’s English name will change from “Neusoft Education Technology Co. Limited” to “Neutech Group Limited”. The name change will take effect on the same day.

According to the announcement, the Company’s renaming to “Neutech Group Limited” better reflects its strategic transformation and upgrade, and more accurately demonstrates its five-in-one industry layout of “education-healthcare-wellness and mind tour”. This will establish a new corporate brand image and highlight the Company’s comprehensive strength in technological innovation and integrated development. Starting with the name change, the Company will focus on education and adapt to the aging economy, promoting the parallel development of academic education, continuing education, senior education, and resource output. This will create a business model of “education-assisted healthcare, education-assisted wellness, medical-care conversion, medical-education assistance, care-supported medicine, and care-education assistance”. Driven by technology and platform research and development, the company will achieve integrated development of education, medicine, care, health, and tourism, as well as efficient use of human, financial, and material resources. This will build a harmonious and inclusive “education + technology + medical care + health + tourism” prosperous ecosystem. It is expected to further enhance the Company’s brand reputation and industry influence, and support its sustainable development.

Neutech Group, as a pioneer in the “education-healthcare-wellness and mind tour” ecosystem in China, successfully listed on the Main Board of the Hong Kong Stock Exchange on 29 September 2020, becoming the “first stock of IT higher education” (stock code: 9616.HK). With the broad market opportunities brought by the aging population and the positive support of policies for the development of the elderly care industry, the Company leverages its innovative research and development capabilities in “education + technology + medical care” to build a new ecosystem of integrated development of ” education-healthcare-wellness and mind tour”.

In the education technology business sector, the Company will retain the main body of ” Neusoft Education Group” and continue to operate academic education, continuing education, and resource output businesses. Based on IT innovation education, the Company will further develop the “digital media” and “medical care” fields, build an integrated ecosystem of “education-healthcare-wellness”, and consolidate the core competitiveness of education technology in the future. The Company will also establish a characteristic product and service system based on the 4S model, providing first-class platforms, resources, models, and management services to governments, universities, hospitals, and health care institutions, continuously empowering partners’ reform and development.

In the elderly education and elderly care technology business sector, following the concept of “Elderly care starts with prevention, education drives elderly care, and technology empowers elderly care”, the Company has deeply developed elderly education through Neuedu Phoenix Academy and created a unique “LIFECARES” model of integrated elderly education with “leisure, care, medical services, education, and integration”. Using top-notch medical and care services and platform services to empower the elderly to live a happy life, the Company is building a dream university for active seniors. In addition, the Company will strengthen the training of elderly care service personnel by creating a one-stop industry chain of “university training + training + intern + human resource services”. On the other hand, the Company will build a medical and care technology operation service model, create an elderly care solution industrial ecosystem through the output of overall smart elderly care solutions and elderly care technology products and services, and achieve mutually beneficial cooperation with ecological partners.

In the medical and health care service sector, the Company integrates customer management service systems to provide intelligent medical and elderly care information solutions, and create a “medical care and elderly care” integrated development system with treatment-based medical institutions, rehabilitation-based nursing institutions, and care-based elderly care institutions. Its subsidiaries, Ruikang Cardiovascular Hospital, Dalian Ruikang Zhuomei Stomatology Hospital Co., Ltd., and Wecare Family Nursing Home, have been put into operation.

In the wellness tourism sector, targeting energetic seniors, the Company integrates tourism, education, and elderly care into one, with a focus on “leisure learning, slow travel, and peaceful living”. Through the concept of “study-travel-care”, seniors can experience a variety of dimensions of “learning-travel-care” in their travel and learning process, creating a comprehensive elderly education model that provides opportunities for art experiences, promotes physical and mental relaxation, enhances cultural literacy, and expands social interaction.

In addition, the Company expands its industrial management and service sector, with the vision of building a better life and using technology to empower intelligent logistics. It explores diverse, characteristic, and value-added service models to meet the diverse needs of internal and external customers, continuously expanding its brand reputation and social influence.

With its keen market insight and deep accumulation of industry and education resources, Neutech Group Limited actively embraces the development of the silver-haired economy, timely enters new tracks, and improves its position in the industrial ecosystem. Now, the Group’s new layout of “education-healthcare-wellness and mind tour ” has been formed, which not only helps to create a new growth curve but also continuously expands new development margins, moving towards becoming a leader in the development of the “education-healthcare-wellness and mind tour” ecosystem.

CONTACT: Lin Wei, weilin@neuedu.com

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SOURCE Neutech Group Limited

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RoboSense and Coco Robotics Forge Strategic Partnership to Revolutionize Autonomous Last-Mile Delivery

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LAS VEGAS, Jan. 12, 2025 /PRNewswire/ — RoboSense (2498.HK), a global leader in AI-driven robotics technology, and Coco Robotics, an innovator in delivery robots, have announced a strategic partnership to transform last-mile logistics. By combining RoboSense’s advanced sensor technology with Coco Robotics’s delivery solutions, the collaboration aims to enhance safety, efficiency, and sustainability in urban networks.

Coco Robotics bridges the gap between local businesses and customers through advanced navigation and real-time tracking, prioritizing sustainability by reducing carbon emissions and delivery costs. Since its launch in 2020, the company has expanded operations to major U.S. and European cities, forming partnerships with food delivery leaders like Uber Eats and DoorDash to meet the growing demands of modern logistics and support a greener future.

This partnership addresses key challenges in autonomous last-mile delivery by integrating RoboSense’s perception solutions into Coco Robotics’s fleet to enhance navigation and obstacle detection. Together, the companies are accelerating the deployment of delivery robots to optimize efficiency and scale operations.

“We’re thrilled to collaborate with RoboSense to push the boundaries of what’s possible in last-mile delivery,” said Zach Rash, Co-founder and CEO of Coco Robotics. “This partnership strengthens our ability to provide safe, reliable, and sustainable delivery solutions at scale, helping us better serve businesses and communities.”

Mark Qiu, CEO of RoboSense, said, “The successful collaboration with Coco Robotics is one of the key milestones in RoboSense’s global strategy. By combining our visual sensor technology with Coco Robotics’ innovative robotics solutions, we aim to redefine what’s possible in autonomous last-mile delivery. RoboSense will continue to innovate, providing superior incremental components and solutions to our global robotics customers. Partnering with Coco Robotics, we will create safer, smarter robotic delivery services and expand into global markets.”  

About RoboSense

RoboSense (2498.HK), founded in 2014, is an AI-driven robotics technology company that supplies industry-leading incremental components and solutions for the robotics market. The company is committed to “Become the global leader in robotics technology platforms”, and its mission is “Safer world, Smarter life”. For more information about RoboSense, visit https://www.robosense.ai 

About Coco Robotics

Coco Robotics is the world’s largest urban robot delivery platform. Founded in 2020, Coco has completed over 500,000 zero-emission deliveries, serving customers in the US and Europe. Coco’s mission is to create a more sustainable, reliable, and affordable last-mile logistics solution in cities around the world. For more information about Coco, visit cocodelivery.com  

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SOURCE RoboSense Technology Co., Ltd.

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AI Wellness Launches SoCal Fire Relief Initiative to Support Families and First Responders in Southern California

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LOS ANGELES, Jan. 11, 2025 /PRNewswire/ — Demonstrating a commitment to both innovation and compassion, AI Wellness has officially launched the SoCal Fire Relief Initiative to provide aid to families and first responders affected by the devastating fires in Southern California. Unveiled during CES 2025, this initiative aims to deliver critical resources and long-term recovery solutions to the communities hardest hit by this tragedy.

 

Southern California is more than just where we operate—it’s our home,” said Dr. Gideon Kwok, Co-Founder of AI Wellness. “The fires have left countless families without homes, belongings, and hope. This initiative is our way of giving back and rebuilding the lives of our neighbors and the first responders who have worked tirelessly to protect them.”

Let’s Take Action Together

The SoCal Fire Relief Initiative brings together individuals, brands, and organizations to address the urgent and long-term needs of affected communities. In partnership with the Mission Community Hospital Foundation and the Santo Niño Health Center, AI Wellness is leading efforts to:

Provide essential supplies such as food, water, clothing, and medical care to displaced families.Deliver hydration and wellness resources to first responders working on the frontlines.Support long-term community recovery through wellness programs and innovative solutions.

“It is during a crisis that the best of humanity comes out,” said Bernard Hiller. “It’s important for those affected to know they are not alone. This is a huge undertaking that we cannot do without you. These are our friends, neighbors, and family. Please help us.”

How You Can Help

The initiative provides several ways to make a difference:

Donate to Relief Efforts:
Contributions directly fund essential resources for families and first responders.Send Water to Evacuation Centers:
Every purchase of AI Wellness Water helps ensure first responders and displaced families stay hydrated, while also funding continued production and donation efforts.Spread Awareness:
Share the SoCal Fire Relief Initiative with your networks to amplify its reach and inspire collective action.Wellness Bundles:
Wellness bundle purchases such as the Powersuit, Smart Ring, and Mindbody Matrix Water, help support relief efforts with proceeds contributing to recovery initiatives.

DONATE HERE

Real Impact in Action

Since the fires began, AI Wellness and its partners have made a significant impact:

Delivered over 10,000 water packs to evacuation centers and first responders.Distributed 500 wellness bundles to displaced families.Donated proceeds from the first 1,000 AI Wellness Powersuits and 5,000 Smart Rings to relief efforts.Raised $250,000 to support critical aid and recovery.

“This initiative is about more than providing relief,” said Abby Aboitiz Founder of AI Wellness. “It’s about restoring hope and rebuilding our community, together.”

Uniting Brands and Innovators

During CES 2025, AI Wellness called on brands and innovators to collaborate on this critical mission. Companies can contribute by donating resources, partnering on curated wellness bundles, or amplifying awareness for the initiative.

“We’re inspired by the innovation and generosity of the brands we’ve met here at CES,” said Dr. TK Huynh, Medical Innovator at AI Wellness. “Together, we can transform this tragedy into an opportunity to rebuild lives and strengthen our community.”

Join the SoCal Fire Relief Initiative

Support the SoCal Fire Relief Initiative by visiting aiwellness.ai or contacting AI Wellness directly:

Email: info@aiwellness.aiInstagram: @aiwellnesstv

About AI Wellness

AI Wellness is a pioneer in health, wellness, and philanthropy, combining cutting-edge AI technology with innovative solutions to address the most pressing challenges facing communities today. From digital avatars to precision education and curated wellness bundles, AI Wellness empowers individuals and brands to make a meaningful impact.

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SOURCE Assisted Intelligence Wellness, Inc.

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