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Stater Bros. Markets Boosts Customer Experience by Optimizing Delivery Operations with Flybuy

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SoCal grocery chain has already seen a 15% reduction in driver wait time, a 25% increase in order volume, and a 50% decrease in unwanted delivery driver walk-ins.

SAN BERNARDINO, Calif. and WASHINGTON, Nov. 13, 2024 /PRNewswire-PRWeb/ — Stater Bros. Markets, Southern California’s iconic grocery chain, has partnered over the last two years with Flybuy, the leading omnichannel location platform, to optimize its third-party delivery operations. This collaboration aims to improve the delivery experience for all parties involved. Stater Bros. has already seen a 15% reduction in driver wait time, a 25% increase in order volume, and a 50% decrease in delivery driver walk-ins.

“Flybuy helps grocers like Stater Bros. create a seamless connection between staff, drivers, and customers, ensuring that deliveries are faster and more accurate. By reducing inefficiencies like driver walk-ins and improving order accuracy, everyone in the process wins.”

Reducing Delivery Time and Handoff Efficiency

Stater Bros. is using Flybuy Delivery to ensure a faster handoff between its staff and delivery drivers to reduce overall wait times for customers. Just like customer pickups, Stater Bros. store teammates now receive accurate delivery driver ETA and complete visibility into the delivery driver’s journey. This insight helps Stater Bros. deliver a quicker and better experience to their delivery customers.

Minimizing Driver Disruptions

Flybuy’s advanced tools also help staff address common pain points like delivery drivers entering staging areas and prematurely grabbing incomplete orders (ie., only “1 of 2”). Such behaviors are not only disruptive to the staff and overall delivery flow, but ultimately to the customer receiving the delivery order on time due to delayed or inaccurate drop-off. Knowing when a delivery driver is “Nearby,” “Arrived,” and “Waiting” helps staff prevent these driver behaviors in that they can package up the order in advance and then greet the driver as they walk into the pickup area.

Decreased Error Costs

By leveraging Flybuy’s innovative technology to streamline the delivery process, Stater Bros. has improved its delivery order accuracy and efficiency. This means that by reducing operational errors and third-party delivery driver mistakes, Stater Bros. is minimizing delivery-related refund costs due to missing or wrong items. In addition, customers are receiving their orders faster and without error, leading to a higher level of customer satisfaction.

“Grocery delivery is a critical part of today’s retail landscape, but optimizing it requires more than just adding one or more delivery services,” said Marc Wallace, CEO and Co-Founder of Flybuy. “Flybuy helps grocers like Stater Bros. create a seamless connection between staff, drivers, and customers, ensuring that deliveries are faster and more accurate. By reducing inefficiencies like driver walk-ins and improving order accuracy, everyone in the process wins. Ultimately, it’s about helping Stater Bros. enhance the entire shopping experience for their customers so they are happy and come back again and again.”

The successful implementation of the Flybuy Platform at Stater Bros. not only showcases the power of innovative technology in optimizing third-party delivery operations but also underscores Stater Bros.’s commitment to embracing cutting-edge solutions to enhance the delivery experience for its customers.

For more information about Stater Bros. and their partnership with Flybuy, visit flybuy.com.

About Flybuy

Flybuy by Radius Networks is the only AI-powered omnichannel location platform that optimizes the customer experience for pickup, delivery, drive-thru, dine-in, and customer engagement. When it comes to ordering ahead, every second counts, that’s why the Flybuy platform minimizes wait times and delivers unparalleled accuracy, speed, and efficiency to create the perfect handoff while maximizing the customer lifetime value. Tailored for restaurants, grocery stores, retailers, and hotels, our AI-driven location-based solution is transforming the industry. Deployed in over 50 countries, and 35,000 locations, Flybuy optimizes millions of order-ahead handoffs across regional, national, and global brands.

About Stater Bros. Markets

Communities throughout Southern California look to Stater Bros. Markets for Fresh. Affordable.

Community First. grocery shopping every day. Stater Bros. nurtures families and their communities at nearly 170 stores and through the helping hands of 18,000 caring employees.

While the Stater Bros. meat counter is legendary for its quality and variety, every store department is designed to surprise and delight today’s shoppers. The company lives out its values through the charitable efforts of its non-profit, Stater Bros. Charities. Learn more at staterbros.com.

Media Contact

Laurel Getz, Flybuy, 1 2037675963, laurel.getz@gmail.com, www.flybuy.com

View original content to download multimedia:https://www.prweb.com/releases/stater-bros-markets-boosts-customer-experience-by-optimizing-delivery-operations-with-flybuy-302304242.html

SOURCE Flybuy; Flybuy

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State Grid Zhenjiang Power Supply Company Establishes the Province’s First Integrated Station for Green Electricity, Green Certificates, and Carbon Electricity Services

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ZHENJIANG, China, Nov. 26, 2024 /PRNewswire/ — Recently, the first integrated station for green electricity, green certificates, and carbon electricity services in Jiangsu was officially inaugurated at the State Grid Zhenjiang Power Supply Company’s Danyang City district service hall.

In recent years, green electricity has emerged as a crucial factor influencing foreign trade and the construction of green industrial chains. From January to October this year, Zhenjiang’s total green electricity trading volume reached 113 million kilowatt-hours, marking a 39% increase year-on-year. To address the growing demand for green electricity consumption among enterprises, the State Grid Zhenjiang Power Supply Company utilizes its service hall as a public service window to offer “one-stop” comprehensive services. These include consultations on green electricity and green certificate policies, supply and demand trading, bill interpretation, green electricity consumption and carbon footprint certification, as well as the construction of zero-carbon parks and intelligent microgrids.

Distinguished from other green electricity and green certificate service stations, this company has expanded its services to include carbon electricity. It incorporates the company’s self-developed “Carbon Electricity” management and service platform to facilitate green electricity traceability. Collaborating with domestic and international carbon service organizations such as the CQC, it provides unified certification services for green electricity and green certificates, thereby assisting more local export enterprises and bridging the “last mile” in electricity carbon emission calculations on the user side.

According to statistics, this service station has already enabled the province’s first government park-side photovoltaic project to secure green certificates. It has also launched Zhenjiang’s inaugural “Green Electricity Loan,” aiding entities like Ji Kai En (Danyang) Industrial Co., Ltd. and five other export-oriented enterprises to purchase approximately 340 megawatt-hours of green electricity each month. Moreover, it has supported Danyang City Jinlong Energy Technology Co., Ltd., and other companies, in selling 47 megawatt-hours of distributed photovoltaic green electricity. Through its one-stop, full-chain green and low-carbon services, the station aids enterprises in achieving sustainable, low-carbon, high-quality development.

 

View original content:https://www.prnewswire.com/apac/news-releases/state-grid-zhenjiang-power-supply-company-establishes-the-provinces-first-integrated-station-for-green-electricity-green-certificates-and-carbon-electricity-services-302316265.html

SOURCE State Grid Zhenjiang Power Supply Company

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BNP Paribas, AXA and Bloomberg’s former executive joins fintech Premialab

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Diane Lansard, further expands Premialab’s marketing footprint bringing in her extensive banking and asset management expertise to the fintech dedicated to quantitative investment strategies.

LONDON, Nov. 26, 2024 /PRNewswire/ — Premialab announces the appointment of Diane Lansard, as Head of Marketing. Based in London, Ms. Lansard will lead the marketing strategy of the leading independent platform dedicated to quantitative strategies. Before joining PremiaLab, Ms. Lansard served a wide range of institutional clients in buy-and sell-side leadership roles at BNP Paribas, AXA, Bloomberg, and M&G Investments.

Ms. Lansard has over 15 years’ experience in banking, asset management and fintech solutions. She will be responsible to execute and scale Premialab’s marketing initiatives, providing data and analytics solutions to asset managers, pension funds, insurance companies and sovereign wealth funds globally.

Adrien Geliot, CEO of Premialab, said: “We are thrilled to welcome Diane to our team as we continue to scale our presence globally. Her extensive experience in finance and innovative approach to marketing, will play a pivotal role in driving our growth efforts. Diane’s expertise will further strengthen our position as a leader in data and analytics for institutional investors.”

The announcement follows recent senior appointments at Premialab including John Macpherson, former Managing Director at Goldman Sachs, Citibank, and Nomura; Marc Fisher, former Managing Director at Citibank with a prior position at Deutsche Bank; and Georgios Sittas, former Managing Director at HSBC, Standard Chartered, and previously a director at Lehman Brothers.

Recognized as the leading independent platform for data and analytics on quantitative strategies, Premialab’s capital markets infrastructure is currently used by leading institutional investors, accelerating their digitalization and enhancing performance and risk control while reducing costs. The Platform is already providing data to institutional clients representing over $20 Trillion of assets under management.

Notes to Editors

About PremiaLab

Premialabis the leading independent platform providing data, analytics and risk solutions on quantitative and multi-asset strategies in collaboration with leading investment banks and institutional investors globally. Combining intelligent technology with a unique source of information the platform empowers asset allocators to make better investment decisions whilst achieving utmost time and cost efficiency.

With offices in London, Paris, New York, Hong Kong, Sydney, and Dubai, its international team is dedicated to supporting a global client base with the most up-to-date QIS dataset, advanced portfolio construction, performance and risk analytics. The firm has established strong partnerships with the top 18 investments banks, global asset managers, pensions funds and insurance companies.

For more information please visit: www.premialab.com

View original content:https://www.prnewswire.co.uk/news-releases/bnp-paribas-axa-and-bloombergs-former-executive-joins-fintech-premialab-302315533.html

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Singapore auto market stays bright with tech injection from Sgcarmart

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SINGAPORE, Nov. 26, 2024 /PRNewswire/ — Sleepy showrooms filled with dubious characters used to be the defining feature of Singapore’s used car trade, but the sector has seen rapid change in the past years.

Founded as an online car classifieds page, Sgcarmart’s arrival brought much needed light to consumers shopping in an otherwise opaque market. Those looking to purchase a used car could now see just what alternatives were available, all at clearly stated prices, with the simple click of a few buttons. The firm had finally corrected the long unaddressed discrepancy of market knowledge back in favour of the everyday consumer, and with this, came fairer prices for all looking to purchase a set of wheels.

But Sgcarmart did not rest content with what it had achieved. As consumer habits and expectations evolved in the rapidly growing city-state, so too did the firm evolve.

On the front-end, the firm has embraced new programming languages, integrating it across its projects even as the dominance of the programming language only started to become apparent. Alongside this, Sgcarmart also made the transition to more modern frameworks, moves that have enabled it to create more efficient and user-friendly applications.

The changes have been a welcome beacon for all in Singapore. Today, the Sgcarmart website and accompanying app is packed with prices and details of new and used cars alike (information that is much needed in this market). Users can also easily obtain information on vehicle care and maintenance, and there’s a host of resources for individuals to obtain parts and accessories for their vehicles.

More recently, Sgcarmart has also taken to integrate AI into its workflows, allowing it to enhance staff productivity while ensuring it remains ready to tackle future challenges with confidence.

Propelling this most recent embrace of technology is Sgcarmart’s GM of Product Development, Mrs. Paustina Chou, who recently won the Tech Talent Assembly award for “Tech Talent Builders”.  Together with the team, she has designed and developed a multifaceted strategy designed to foster tech talent growth at Sgcarmart, building the people that have stood at the centre of the firm’s innovation.

With the goal of ensuring that talents are up to date with the latest emerging market trends including the growth of modern development frameworks, widespread use of generative AI, as well as the maturing of cloud computing and machine learning, she has worked closely with the teams under her care to ensure all within the firm stay updated in a rapidly evolving tech landscape.

Shahrul Tahir, CEO of Sgcarmart, said, “At Sgcarmart, we continue to cement our position as Singapore’s no.1 automotive platform by our continuous pursuit on improvement, both on technology and on talent development.”

There’s still more work to be done, of course. 2024 saw car prices in the country skyrocket, while a multi-day failure of one of the nation’s oldest train lines has led to renewed doubts about how the state ought to manage its public transport infrastructure.

Addressing these will no doubt require clever solutions from the world of public policy and urban planning. But the nation can at least rest easy with the knowledge that when it comes to applying new tech, the (head) lights at Sgcarmart are shining brighter than ever.

About SGCM Pte Ltd

As the first choice car site with over 30,000 listings, Sgcarmart offers the largest database of new and used cars, with an average of 10 cars sold every hour, helping to drive approximately 70% of all second-hand car transactions in Singapore. The platform receives more than 1.6 million users every month, offering the highest level of support for drivers with its suite of value-added car ownership & transactional services.

View original content to download multimedia:https://www.prnewswire.com/apac/news-releases/singapore-auto-market-stays-bright-with-tech-injection-from-sgcarmart-302316211.html

SOURCE Sgcarmart

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