Connect with us

Technology

transcosmos opens operations center in Rizhao City, Shandong Province, China

Published

on

Helps businesses enhance CX with its unique service matrix, integrating contact centers, e-commerce, integrated marketing, and DX

TOKYO, Nov. 1, 2024 /PRNewswire-PRWeb/ — transcosmos hereby announces that the company has opened Rizhao Center in Rizhao City, Shandong Province, China. The new center provides all-around services including contact center, e-commerce, integrated marketing, and digital transformation (DX) to help businesses enhance customer experience (CX). transcosmos held an opening ceremony on October 11, 2024.

The Rizhao Center is equipped with emerging digital tools and intelligent technologies including transcosmos’s proprietary omnichannel intelligent contact center platform, transCxLink.

With its unique natural beauty and strong economic power, Rizhao, a city located in the southeast of Shandong Province, has become a key developing city on the east coast of China. Located in the Rizhao City High-Tech Industrial Development Zone, which sits at the intersection of the city center and the college town, the Rizhao Center offers good access to public transportation and a full-range of public facilities.

Rizhao Center comes with two separate operations areas fully equipped with a training room, meeting room, interview room, breakout space for staff, and more. In addition, to ensure information security and business continuity, the center has video monitoring and access management systems, backup power systems as well as a separate server room, enabling the center to meet the needs of clients across industries.

At the Rizhao Center opening ceremony, Toshiya Okada, General Manager of transcosmos China expressed his warm welcome and sincere thanks to the government officials of the Rizhao Hi-Tech Zone who attended the opening ceremony. He also said: “transcosmos’s rapid growth in China was only possible because of our many clients who have always been supporting us. And the Rizhao Center will provide clients with a range of services including contact centers, e-commerce operations, integrated marketing, and digital transformation. With the opening of this new center, transcosmos will offer end-to-end services throughout the customer journey from consumer awareness, interest, purchase, to loyalty, thereby helping clients grow their business while enhancing CX. We hope the opening of the Rizhao Center will trigger a new wave of our business growth in China.”

The Rizhao Center is equipped with emerging digital tools and intelligent technologies including transcosmos’s proprietary omnichannel intelligent contact center platform, transCxLink. Connecting all kinds of communication channels such as e-commerce platforms, SNS, voice call, and online chat, transCxLink not only offers a seamless customer service process between companies, consumers, and customer representatives, but it also comes with extensive features including CRM, AI customer service, speech recognition, automated reporting, consumer insights, and more. With all these in place, transCxLink fulfils the needs of companies across all industries.

■Rizhao Center Overview
Business start date: October 2024
Location: Rizhao Technology Innovation Center, High-Tech Industrial Development Zone, Rizhao City, Shandong Province, China
Services: 24/7 contact center services, e-commerce operations, integrated marketing services, and digital transformation services

With the opening of Rizhao Center, transcosmos will further bolster its comprehensive service structure in China to help clients deliver better CX to their customers in every aspect via diverse customer touchpoints throughout the customer journey in this digital age.

■transcosmos history in China
transcosmos entered the Chinese market and launched its offshore services business in 1995. In 2006, the company opened its first call center in Shanghai and started to provide call center services for the Chinese market. Today, transcosmos has its bases and subsidiaries across 24 cities in China including Shanghai, Beijing, Tianjin, Hefei, Xi’an, Changsha, Wuhan, Neijiang, Kunshan, Zhengzhou, Rizhao, Suzhou, Taipei and more. The company offers extensive services such as business process outsourcing (BPO) including contact centers, e-commerce one-stop, customer experience, digital marketing, and system development for both Chinese and global brands.

transcosmos is a trademark or registered trademark of transcosmos inc. in Japan and other countries.Other company names and product or service names used here are trademarks or registered trademarks of respective companies.

About transcosmos inc.
transcosmos launched its operations in 1966. Since then, we have combined superior “people” with up-to-date “technology” to enhance the competitive strength of our clients by providing them with superior and valuable services. transcosmos currently offers services that support clients’ business processes focusing on both sales expansion and cost optimization through our 183 bases across 35 countries/regions with a focus on Asia, while continuously pursuing Operational Excellence. Furthermore, following the expansion of e-commerce market on the global scale, transcosmos provides a comprehensive One-Stop Global E-Commerce Services to deliver our clients’ excellent products and services to consumers in 46 countries/regions around the globe. transcosmos aims to be the “Global Digital Transformation Partner” of our clients, supporting the clients’ transformation by leveraging digital technology, responding to the ever-changing business environment. Visit us here https://www.trans-cosmos.co.jp/english/

Media Contact

transcosmos inc., transcosmos inc., +81-3-6709-2251, pressroom@trans-cosmos.co.jp, https://www.trans-cosmos.co.jp/english/ 

View original content to download multimedia:https://www.prweb.com/releases/transcosmos-opens-operations-center-in-rizhao-city-shandong-province-china-302293778.html

SOURCE transcosmos inc.

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Technology

Revolutionizing E-motorcycles: Ampace to Showcase Kun-Era’s All-Scenario Innovations at EICMA 2024

Published

on

By

MILAN, Nov. 1, 2024 /PRNewswire/ — Driven by the global shift towards electric mobility, Ampace, a leading innovator in new energy technology, will make its debut at the 2024 EICMA Milan International Motorcycle Show. Ampace will launch its Kun-Era series, a line of versatile power solutions for all-scenario E-motorcycle applications. Leveraging its six core features, Ampace has developed a highly adaptable lithium battery solution that empowers a new era of E-motorcycles.

Ampace: a joint venture driving the future of green mobility

Ampace, a joint venture between CATL and ATL, is a technology pioneer committed to pushing the boundaries of new energy technology. The company is dedicated to achieving ultimate safety, innovation, and intelligent manufacturing. Since its inception, Ampace has been at the forefront of the Micro-Electric Vehicles, Energy Storage Systems and High-Power Products industry. With its strong technological innovation capabilities and global reach, the company supports a wide range of electric vehicles, including motorcycles, bicycles, urban battery swaps, tricycles, and scooters.

In 2023, Ampace launched its self-developed BP system, tackling critical challenges in lithium battery safety, endurance, and weight. This innovation highlights Ampace’s commitment to “ultimate safety” throughout the entire product lifecycle. Ampace has successfully reduced the safety failure rate of battery cells to the PPB level (one in a billion), setting a new safety benchmark in the industry. Ampace is committed to translating its groundbreaking technology into high-quality power solutions that users can trust and driving the industry forward.

Kun-Era Series ignites global innovation with its debut at EICMA 2024

At the 2024 EICMA, Ampace will unveil its Kun-Era series of all-scenario E-motorcycle power solutions. This launch is set to revolutionize the E-motorcycle industry. The 7428, the inaugural product in the Kun-Era series has rapidly gained traction worldwide, becoming a flagship product in the global E-motorcycle market. Since its debut, the 7428 has garnered the support of more than 50 E-motorcycle companies, powering more than 80 flagship models and reaching consumers in more than 30 countries and regions.

Building on the success of the 7428, Ampace is expanding its design concept to a wider range of applications. The Kun-Era series not only showcases Ampace’s cutting-edge technology but also delivers a customized power solution for global users. With six core strengths: extreme power, ultimate safety, ultra-long cycle, multi-package parallel, lightweight design, and high adaptability, the series is designed to meet the diverse needs of different E-motorcycle models, offering a broader choice for riders worldwide. Ampace’s commitment to “one battery to meet all needs” sets a new standard for innovation in E-mobility.

Ampace will also showcase its urban battery-swapping solutions and flagship models developed in partnership with OEMs, aimed at making electric travel more convenient, safe, and environmentally friendly. In the spirit of collaborative growth, Ampace invites partners and visitors alike to explore these advancements firsthand. Join us at Hall 24, O86a booth to experience the grand launch of the Kun-Era series and be part of the journey toward a new era of lithium battery innovation.

View original content:https://www.prnewswire.co.uk/news-releases/revolutionizing-e-motorcycles-ampace-to-showcase-kun-eras-all-scenario-innovations-at-eicma-2024-302293958.html

Continue Reading

Technology

GoodWe Australia Hosts Inaugural Awards Event at All Energy 2024, Shining a Light on Solar Success and Community Contributions

Published

on

By

MELBOURNE, Australia, Nov. 1, 2024 /PRNewswire/ — GoodWe hosted its inaugural GoodWe Awards during the All-Energy Australia exhibition, celebrating the exceptional achievements of its partners, retailers, and distributors in advancing clean energy solutions across Australia. The GoodWe Awards spotlighted individuals and organisations whose dedication has elevated the solar industry, culminating in the annual GoodWill Award, which recognises outstanding contributions to charitable causes, environmental sustainability, and community development.

The evening honoured eight distinguished award winners and additional nominees. Among the recipients were Solahart Industries Pty Ltd, named Top Energy Storage Retailer of the Year, OSW (One Stop Warehouse), celebrated as Distributor of the Year, Solar Panel Options was recognised as the Top C&I Retailer of the Year, and Alspec Solar took the BIPV Dealership of the Year award for GoodWe’s range of PV Building Materials. Ian Gittus from UV Power was commended with the Individual Outstanding Commitment award, Solar Naturally was honoured as the Top Residential Retailer, and Resinc Solar earned the Retailer Outstanding Commitment award.

The evening concluded with the highlight presentation of the Award to Six Star Plus, by Roshan Ramnarain from Energy Matters. Six Star was selected as the winner for their extraordinary community throughout the year, covering community kitchens, forest regeneration, litter collecting, supporting the Victorian Homeless Fund and raising nearly $20,000 for Myeloma Australia, a charity for those suffering with bone marrow cancer. GoodWill Award nominees, including Original Power, Bushgrid, AWM Echuca, Matthias Huchel from AGL, and SolEnergy Group, received gift card vouchers in recognition of their inspiring efforts across Australia.

Guests enjoyed a dynamic evening filled with networking opportunities and interactions with industry leaders, including representatives from the Smart Energy Council, AWISE (Australian Women in Solar Energy), and Energy Matters.

Dean Williamson, Country Manager for GoodWe Australia, commented:

“The reason we wanted to organise this awards event, is to recognise the remarkable efforts we have witnessed this year in advancing clean energy and supporting communities. To highlight those who go above and beyond, not only in solar innovation but also in making a meaningful impact across Australia. It was a privilege to celebrate such dedication and passion with our partners and we look forward to our 2025 awards event next year.”

GoodWe is a world-leading PV inverter and energy storage systems manufacturer listed on the Shanghai Stock Exchange (Stock Code: 688390). The company has nearly 5000 employees located in 15 different countries and a team of over 1000 engineers. GoodWe storage inverters were ranked in the top 3 globally by Wood Mackenzie in 2022. The company has been ranked 2nd for 3 consecutive years by Sunwiz. Having achieved over seven consecutive TÜV Rheinland “All Quality Matters” awards and consistently being ranked at the top in terms of overall product quality, GoodWe’s comprehensive portfolio of products and solutions for residential, commercial, and utility-scale PV systems is guaranteed to deliver high performance and reliable quality across the board. For more information, please visit www.goodwe.com.au

View original content to download multimedia:https://www.prnewswire.com/apac/news-releases/goodwe-australia-hosts-inaugural-awards-event-at-all-energy-2024-shining-a-light-on-solar-success-and-community-contributions-302293963.html

SOURCE GoodWe

Continue Reading

Technology

Unika Atma Jaya and Knowledge Catalyst Launched a Blockchain-Based Student Platform on Indonesia Innovation Day

Published

on

By

JAKARTA, Indonesia, Nov. 1, 2024 /PRNewswire/ — Atma Jaya Catholic University of Indonesia (AJCUI) and Knowledge Catalyst, a technology company based in Singapore, have launched an innovative blockchain-based platform to enhance academic records management and inter-institutional connectivity.

The newly launched platform simplifies and streamlines the process for students to store, access, and securely share verified academic documents – such as transcripts and diplomas – with employers, universities, and industry partners.

“We are proud to introduce this secure and transparent system for managing academic records at Unika Atma Jaya,” said Dr. Yohanes Eko Adi Prasetyanto, Deputy Chancellor for Academic, Student Affairs, and Human Resources. “This strategic step will strengthen our educational ecosystem and increase competitiveness in the global market.”

Dr. Yohanes Eko further explained that the platform can improve document management standards in educational institutions, prevent data falsification, and, most importantly, enhance operational efficiency.

Designed to meet the needs of an increasingly digital education landscape, the platform positions the institution as a leader in academic data management innovation. With real-time access to verified documents, the platform accelerates recruitment processes, strengthens the institution’s reputation, and opens new opportunities for institutional collaboration.

Regina Kanani, Director of Product of Knowledge Catalyst, added, “Our partnership with Unika Atma Jaya is a promising beginning, creating an impact in building a trusted academic ecosystem and producing graduates with internationally recognized credentials.”

About Atma Jaya Catholic University of Indonesia

Founded on June 1st, 1960, Atma Jaya Catholic University of Indonesia (AJCUI) offers 20 undergraduate (S1) programs, 14 postgraduate programs, and 4 professional study programs. The university has earned various accolades, including the highest category award for Social Responsibility and Employability in 2019 and five stars in online learning from QS Stars in 2020. AJCUI has three campus locations: Semanggi Campus, a hub for Business, Government, and Society studies; Pluit Campus, focused on international-quality Medical and Pharmacy education and home to Atma Jaya Hospital; and BSD Campus, dedicated to student development and character building as future leaders of the nation.

For more information, please contact:

Corporate Communications
Atma Jaya Catholic University of Indonesia
Website: https://www.atmajaya.ac.id/id/
Fransisca Vena Apriliana (0812 8800 8721)
Email: corcomm@atmajaya.ac.id 

About Knowledge Catalyst

Knowledge Catalyst (KC) is a pioneering digital trust ecosystem that empowers talent, healthcare, trade finance, and sustainability stakeholders by providing seamless, verifiable, and secure credentialing and data management solutions. With its proprietary technology, KC integrates effortlessly across multiple platforms, enabling institutions, companies, and individuals to interact with trust and transparency while supporting compliance and governance needs. KC is expanding rapidly and driving transformation in education, health, and financial services through the innovative use of blockchain and identity technologies.

For further information, please contact

Knowledge Catalyst Pte. Ltd. / PT. Kredensia Cipta Utama

Website : www.knowledgecatalyst.io

Regina Kanani
Director of Product, Knowledge Catalyst
Email: marketing@knowledgecatalyst.io 

View original content:https://www.prnewswire.com/apac/news-releases/unika-atma-jaya-and-knowledge-catalyst-launched-a-blockchain-based-student-platform-on-indonesia-innovation-day-302293968.html

SOURCE Knowledge Catalyst Pte. Ltd.; Universitas Katolik Indonesia Atma Jaya

Continue Reading

Trending