Connect with us

Technology

Support Services Market to grow by USD 391.7 Billion from 2024-2028, driven by rising demand from the aviation industry and AI-powered market transformation – Technavio

Published

on

NEW YORK, Oct. 28, 2024 /PRNewswire/ — Report with the AI impact on market trends – The Global Support Services Market size is estimated to grow by USD 391.7 billion from 2024-2028, according to Technavio. The market is estimated to grow at a CAGR of 9.5% during the forecast period. Increasing demand for support services from aviation industry is driving market growth, with a trend towards rising adoption of AI models in support services. However, instances of technological disruptions in operation of support services poses a challenge.Key market players include ABB Ltd., Apple Inc., Broadcom Inc., Cisco Systems Inc., Dell Technologies Inc., FUJIFILM Corp., HCL Technologies Ltd., Infosys Ltd., Integra Global Solutions Corp, International Business Machines Corp., Lenovo Group Ltd., Markel Corp., Microsoft Corp., myairops, Panasonic Holdings Corp., Quatrro Inc., S and P Global Inc., Samsung Electronics Co. Ltd., SAP SE, Toshiba Corp., Wipro Ltd., and Zenoti.

AI-Powered Market Evolution Insights. Our comprehensive market report ready with the latest trends, growth opportunities, and strategic analysis- View your snapshot now

Forecast period

2024-2028

Base Year

2023

Historic Data

2018 – 2022

Segment Covered

Service Type (Hardware and Software), End-user (Small and medium enterprises and Large enterprises), and Geography (North America, Europe, APAC, South America, and Middle East and Africa)

Region Covered

North America, Europe, APAC, South America, and Middle East and Africa

Key companies profiled

ABB Ltd., Apple Inc., Broadcom Inc., Cisco Systems Inc., Dell Technologies Inc., FUJIFILM Corp., HCL Technologies Ltd., Infosys Ltd., Integra Global Solutions Corp, International Business Machines Corp., Lenovo Group Ltd., Markel Corp., Microsoft Corp., myairops, Panasonic Holdings Corp., Quatrro Inc., S and P Global Inc., Samsung Electronics Co. Ltd., SAP SE, Toshiba Corp., Wipro Ltd., and Zenoti

 

Key Market Trends Fueling Growth

The global support services market is experiencing a notable trend with businesses adopting artificial intelligence (AI) models to enhance customer interactions and streamline processes. In May 2024, a leading telecommunications company announced the integration of OpenAI ChatGPT-4 into their customer service and business operations. This AI model, with advanced natural language processing capabilities, aims to revolutionize customer support systems by providing more personalized and responsive solutions. By utilizing AI, support service vendors can handle a higher volume of inquiries with greater accuracy and speed, ultimately increasing customer satisfaction. The adoption of AI models, like ChatGPT-4, is indicative of the broader industry trend towards automation and digital transformation. Companies recognize the value of AI in improving operational efficiency, reducing costs, and delivering superior customer experiences. As AI technology continues to evolve, its applications in support services are expected to expand, offering even more sophisticated and intuitive solutions. This trend will drive the growth of the global support services market during the forecast period. 

Business support services continue to be in high demand as more organizations outsource administrative tasks to focus on core competencies. Trends include document preparation services, telephone call centers, business service centers, collection agencies, credit bureaus, and more. Large enterprises increasingly turn to online outsourcing for cost savings and flexibility. Outsourcing trends include remote work adoption, sustainability focus, data analytics, AI integration, regulatory changes, compliance changes, and supply chain resilience. Digital transformation and cybersecurity concerns are top priorities. Customized business solutions, new applications, and digital maturity are key. Infrastructure, artificial intelligence, customer support, operational costs, speech recognition, decision-making, multi-language support, marketing strategies, and corporate procedures are all areas of focus. Technology utilization, customer interactions, and strategic insights are essential for success. Stay informed on the latest business applications and digital transformations in outsourced services. 

Insights on how AI is driving innovation, efficiency, and market growth- Request Sample!

Market Challenges

The global support services market is currently facing challenges due to technological disruptions that can significantly impact various sectors’ operations. Instances of technical glitches, such as those experienced by major companies like McDonald’s, United Airlines, and the London Stock Exchange (LSE), highlight this issue. KLM, a prominent airline, had to suspend most of its flights due to a global computer outage, while businesses in Japan, India, and the US reported operational glitches. In Luxembourg, the national carrier, Luxair, and Luxembourg airport experienced service disruptions. The root cause of these disruptions remains unclear, but they underscore the critical dependency of businesses on seamless technological operations. To mitigate the impact of such disruptions, companies must invest in advanced technological solutions, backup systems, and comprehensive risk management strategies. These factors may hamper the growth of the global support services market during the forecast period.The Support Services Market is facing several challenges that require innovative solutions. Regulatory and compliance changes pose complexities, while digital transformation and infrastructure upgrades demand significant investments. AI integration is a key trend, bringing speech recognition and decision-making capabilities, but cybersecurity concerns must be addressed. Customized business solutions and new applications enhance customer experiences, but operational costs remain a concern. Multi-language support and marketing strategies are essential for digitally mature organizations. Outsourcing administrative and customer support services can provide strategic insights and technology utilization, but cybersecurity and AI strategies are crucial. Remote work and financial inclusion are growing trends, requiring multi-cloud management and digital upgrades. Innovative solutions in document preparation, phone contact centers, business service centers, and AI strategies are essential for staying competitive.

Insights into how AI is reshaping industries and driving growth- Download a Sample Report

Segment Overview 

This support services market report extensively covers market segmentation by

Service Type1.1 Hardware1.2 SoftwareEnd-user 2.1 Small and medium enterprises2.2 Large enterprisesGeography 3.1 North America3.2 Europe3.3 APAC3.4 South America3.5 Middle East and Africa

1.1 Hardware- The Support Services Market plays a crucial role in businesses by addressing customer queries and issues effectively. It enhances customer satisfaction and loyalty, reducing churn rates. Providers offer various channels like email, phone, chat, and social media. Advanced tools like AI and machine learning improve response times and accuracy. Continuous improvement through training and technology investments ensures efficient and high-quality support.

Download complimentary Sample Report to gain insights into AI’s impact on market dynamics, emerging trends, and future opportunities- including forecast (2024-2028) and historic data (2018 – 2022) 

Research Analysis

Business support services encompass a range of outsourced administrative functions, including document preparation, telephone call centers, business service centers, collection agencies, and credit bureaus. These services are essential for organizations of all sizes, from large enterprises to small businesses. The market for business support services is evolving rapidly, with trends toward digital transformations and outsourcing of non-core functions. Online and offline business applications are increasingly being utilized for outsourced services, enabling customized solutions for organizations. Strategic insights gained from data analytics and artificial intelligence (AI) are driving improvements in corporate procedures and customer interactions. Phone contact centers are a significant component of business support services, with remote work and digital upgrades enabling greater flexibility and efficiency. Supply chain resilience and cybersecurity are critical concerns, with outsourcing partners providing advanced technology utilization and customized solutions to mitigate risks. Digital transformations are revolutionizing the business support services landscape, with AI and automation streamlining processes and enhancing customer support. Outsourcing trends indicate a shift toward more specialized services, with organizations seeking to optimize their operations and focus on their core competencies.

Market Research Overview

Business support services encompass a range of outsourced administrative functions, including document preparation, telephone call centers, business service centers, collection agencies, credit bureaus, and more. These services are essential for organizations of all sizes, from large enterprises to small businesses, both online and offline. Outsourcing trends continue to shape the industry, with a focus on remote work adoption, sustainability, data analytics, AI integration, and regulatory changes. Digital transformation is a key driver, with businesses seeking customized solutions for their unique processes and customer experiences. Infrastructure, artificial intelligence, and cybersecurity are top concerns, as organizations strive for digitally mature status and embrace new business applications. AI strategies are increasingly important, with speech recognition, decision-making, and multi-language support becoming standard offerings. Compliance changes and supply chain resilience are also critical considerations, as businesses navigate the complex regulatory landscape and seek to mitigate risks. Marketing strategies and innovative solutions, such as multi-cloud management and cloud adoption, are also key areas of focus. Ultimately, the goal is to optimize operational costs and enhance customer interactions, while ensuring the highest levels of security and data privacy.

Table of Contents:

1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation

Service TypeHardwareSoftwareEnd-userSmall And Medium EnterprisesLarge EnterprisesGeographyNorth AmericaEuropeAPACSouth AmericaMiddle East And Africa

7 Customer Landscape
8 Geographic Landscape
9 Drivers, Challenges, and Trends
10 Company Landscape
11 Company Analysis
12 Appendix

About Technavio

Technavio is a leading global technology research and advisory company. Their research and analysis focuses on emerging market trends and provides actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions.

With over 500 specialized analysts, Technavio’s report library consists of more than 17,000 reports and counting, covering 800 technologies, spanning across 50 countries. Their client base consists of enterprises of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio’s comprehensive coverage, extensive research, and actionable market insights to identify opportunities in existing and potential markets and assess their competitive positions within changing market scenarios.

Contacts

Technavio Research
Jesse Maida
Media & Marketing Executive
US: +1 844 364 1100
UK: +44 203 893 3200
Email: media@technavio.com
Website: www.technavio.com/

View original content to download multimedia:https://www.prnewswire.com/news-releases/support-services-market-to-grow-by-usd-391-7-billion-from-2024-2028–driven-by-rising-demand-from-the-aviation-industry-and-ai-powered-market-transformation—technavio-302287476.html

SOURCE Technavio

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Technology

Marine Robots Market to Grow by USD 4.94 Billion from 2024-2028, Driven by AI-Powered Market Evolution and Investments in Unmanned Surface Vehicles – Technavio

Published

on

By

NEW YORK, Oct. 28, 2024 /PRNewswire/ — Report on how AI is driving market transformation- The global marine robots market size is estimated to grow by USD 4.93 billion from 2024-2028, according to Technavio. The market is estimated to grow at a CAGR of  15.6%  during the forecast period.  Growing investments in unmanned surface vehicle industry is driving market growth, with a trend towards expanding applications of marine robots. However, high capital cost  poses a challenge. Key market players include Advanced Navigation Pty Ltd., Anduril Industries Inc., BeeX, Blue Robotics Inc., ECA Group, ecoSUB Robotics Ltd., EyeROV, General Dynamics Mission Systems Inc., GrayMatter Robotics, Hanwha Systems Co., International Submarine Engineering Ltd., Kongsberg Gruppen ASA, L3Harris Technologies Inc., Liquid Robotics Inc., Marine Robotic Technologies Ltd, Maritime Robotics, Oceanalpha Group Ltd., Planys Technologies, Saab AB, Saildrone Inc., Sea Machines Robotics, Inc, SeaSatellites, Inc., Teledyne Marine Technologies Inc, and UFRJ Nautilus.

AI-Powered Market Evolution Insights. Our comprehensive market report ready with the latest trends, growth opportunities, and strategic analysis- View your snapshot now

Forecast period

2024-2028

Base Year

2023

Historic Data

2018 – 2022

Segment Covered

Application (Defense and security, Commercial,
Scientific research, Environmental monitoring,
and Others), Type (Autonomous underwater
vehicle, Remotely operated vehicles, Unmanned
surface vehicles, and Hybrid vehicles), and
Geography (North America, Europe, APAC, South
America, and Middle East and Africa)

Region Covered

North America, Europe, APAC, South America,
and Middle East and Africa

Key companies profiled

Advanced Navigation Pty Ltd., Anduril Industries
Inc., BeeX, Blue Robotics Inc., ECA Group,
ecoSUB Robotics Ltd., EyeROV, General
Dynamics Mission Systems Inc., GrayMatter
Robotics, Hanwha Systems Co., International
Submarine Engineering Ltd., Kongsberg Gruppen
ASA, L3Harris Technologies Inc., Liquid Robotics
Inc., Marine Robotic Technologies Ltd, Maritime
Robotics, Oceanalpha Group Ltd., Planys
Technologies, Saab AB, Saildrone Inc., Sea
Machines Robotics, Inc, SeaSatellites, Inc.,
Teledyne Marine Technologies Inc, and UFRJ
Nautilus

 

Key Market Trends Fueling Growth

The marine robots market is experiencing significant growth due to the increasing demand for efficient and effective solutions in various maritime applications. Traditional methods for oil spill cleanup, such as manual labor, booms, skimmers, and chemical dispersants, face challenges in terms of labor intensity, time consumption, and incomplete remediation, especially in remote or hard-to-reach areas. Adverse weather conditions, ocean currents, and vast spill areas further complicate these efforts. Marine robot swarms offer a transformative solution, covering larger areas more efficiently and adapting to changing conditions. Advanced sensing technologies, like thermal and ultraviolet sensors, help define spill boundaries and create comprehensive spill maps for precise and coordinated cleanup efforts. Marine robots also find applications in underwater exploration, environmental monitoring, and offshore infrastructure maintenance. Autonomous underwater vehicles (AUVs) and remotely operated vehicles (ROVs) provide valuable data on marine ecosystems and geological formations. Real-time data collection in environmental monitoring is crucial for assessing marine environment health. Offshore oil and gas industries benefit from marine robots for pipeline inspection, maintenance, and repair, reducing risks to human workers and increasing operational efficiency. As technology advances, marine robots’ capabilities expand, opening new possibilities across various maritime sectors, thereby driving the growth of the global marine robots market. 

The Marine Robots Market is experiencing significant growth due to increasing demand from various industries. Key players like Oceaneering are leading the way with innovative solutions. Military and Defense sector is a major consumer, utilizing marine robots for AI-driven underwater surveillance, deep-sea exploration, and defense applications. Environmental Conservation and Marine Resource Management sectors are using marine robots for sensors, imaging systems, and environmental assessment. Sensors, imaging systems, and automation are crucial for underwater inspections and robotics automation technologies. Heavy-weight vehicles and lightweight/man portable robots serve different purposes, from search and salvage to archaeology. Commercial Exploration, Offshore Operations, and Subsea Structural Examination require and reliable marine robots. Navigation, communication, and electromagnetic waves or free-space optical technologies enable effective operation in challenging environmental conditions. UUVs, submarines, and underwater robotics are transforming drilling, repair, maintenance, and security industries. 

Insights on how AI is driving innovation, efficiency, and market growth- Request Sample!

Market Challenges

The marine robots industry encounters substantial financial barriers due to the high costs involved in purchasing, deploying, and maintaining these advanced technologies. Marine robots come with sophisticated sensors, advanced propulsion systems, and durable materials to endure harsh underwater conditions, leading to significant investment. Prices for marine underwater drone robots range from USD4,999 for basic models to USD19,999 for advanced versions, and even standard kits cost around USD2,999. Ongoing maintenance, including inspections, repairs, and upgrades, adds to these expenses, necessitating specialized technicians and spare parts. These high capital costs hinder new entrants and limit the expansion of existing companies, particularly smaller firms. Innovative financing solutions, like leasing options and partnerships, are essential to make marine robotics more accessible and sustainable for a broader range of stakeholders. Despite the financial challenges, marine robots hold immense potential for underwater exploration and various industrial applications, necessitating industry solutions to ensure sustainable growth and broader adoption.The Marine Robots Market encompasses various applications, including underwater robotics for surveillance, drilling, repair, and maintenance in defense, military, and law enforcement sectors. Challenges include navigation and communication in deep water conditions using electromagnetic waves or Free-Space Optical (FSO) systems, sound waves, and Autonomous Underwater Vehicles (AUVs). Commercial exploration in offshore deep-sea oil and undersea mineral exploration by firms like Nautilus Minerals requires cost-effective systems. Oil companies, like Lukoil in the Caspian Sea, and mining companies use marine robots for deep-sea exploration. Marine research, environmental monitoring, marine pollution surveillance, mine detection, offshore inspections, and ocean monitoring are other significant applications. Emerging technologies like Artificial Intelligence (AI), Machine Learning (ML), and Sensor Technology enhance marine robot capabilities. Marine conservation, subsea maintenance, maritime economy, offshore energy projects, defense capabilities, climate research, and fisheries management also benefit from marine robots.

Insights into how AI is reshaping industries and driving growth- Download a Sample Report

Segment Overview 

This marine robots market report extensively covers market segmentation by

Application 1.1 Defense and security1.2 Commercial1.3 Scientific research1.4 Environmental monitoring1.5 OthersType 2.1 Autonomous underwater vehicle2.2 Remotely operated vehicles2.3 Unmanned surface vehicles2.4 Hybrid vehiclesGeography 3.1 North America3.2 Europe3.3 APAC3.4 South America3.5 Middle East and Africa

1.1 Defense and security-  The Marine Robots Market is experiencing significant growth due to increasing demand for automation in ocean exploration and resource extraction. Key players include Hydroid, Blue Robotics, and Sub-C, who offer various types of marine robots such as Autonomous Underwater Vehicles (AUVs) and Remotely Operated Vehicles (ROVs). These robots enhance operational efficiency, reduce risks, and provide valuable data for industries like oil and gas, defense, and research. Market size is projected to reach USD5.8 billion by 2025.

Download complimentary Sample Report to gain insights into AI’s impact on market dynamics, emerging trends, and future opportunities- including forecast (2024-2028) and historic data (2018 – 2022) 

Research Analysis

The Marine Robots Market encompasses a diverse range of technologies and applications, primarily centered around underwater robotics. These robots, also known as Unmanned Underwater Vehicles (UUVs), play a crucial role in various sectors including underwater surveillance, drilling, repair, and maintenance. Defense applications, including military and law enforcement, are significant markets for marine robots, which are used for tasks such as mine detection and surveillance. Deep-sea exploration and marine research are other key areas, with marine pollution monitoring and environmental conservation gaining increasing importance. Advanced technologies like Artificial Intelligence (AI), Machine Learning, Sensor Technology, Imaging Systems, and Sensors are driving innovation in marine robotics. Heavy-weight vehicles are used for deep-sea exploration, while lightweight/man-portable UUVs are popular for shallow-water applications. Offshore inspections are another major application area, ensuring the safety and efficiency of offshore installations.

Market Research Overview

The Marine Robots Market encompasses a diverse range of technologies and applications, including underwater robotics, underwater surveillance, drilling, repair, and maintenance. These robots are used in various sectors such as defense applications, military, law enforcement, and commercial exploration. The market includes Autonomous Underwater Vehicles (AUVs) and Unmanned Underwater Vehicles (UUVs), which operate in deep water conditions using various navigation and communication systems, such as electromagnetic waves, free-space optical (FSO), and sound waves. The market also includes cost-effective systems used in offshore deep-sea oil and undersea mineral exploration by companies like Nautilus Minerals. Marine research, environmental monitoring, and marine pollution surveillance are other significant applications. Advanced technologies like Artificial Intelligence (AI), Machine Learning, and Sensor Technology are increasingly being integrated into marine robots for automation, subsea maintenance, ocean monitoring, and marine resource management. The market also caters to defense capabilities, climate research, fisheries management, and security. Companies are developing heavy-weight vehicles for deep-sea exploration and lightweight/man-portable systems for offshore inspections, search and salvage, archaeology, and environmental assessment.

Table of Contents:

1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation

ApplicationDefense And SecurityCommercialScientific ResearchEnvironmental MonitoringOthersTypeAutonomous Underwater VehicleRemotely Operated VehiclesUnmanned Surface VehiclesHybrid VehiclesGeographyNorth AmericaEuropeAPACSouth AmericaMiddle East And Africa

7 Customer Landscape
8 Geographic Landscape
9 Drivers, Challenges, and Trends
10 Company Landscape
11 Company Analysis
12 Appendix

About Technavio

Technavio is a leading global technology research and advisory company. Their research and analysis focuses on emerging market trends and provides actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions.

With over 500 specialized analysts, Technavio’s report library consists of more than 17,000 reports and counting, covering 800 technologies, spanning across 50 countries. Their client base consists of enterprises of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio’s comprehensive coverage, extensive research, and actionable market insights to identify opportunities in existing and potential markets and assess their competitive positions within changing market scenarios.

About Technavio

Technavio Research
Jesse Maida
Media & Marketing Executive
US: +1 844 364 1100
UK: +44 203 893 3200
Email: media@technavio.com
Website: www.technavio.com/

View original content to download multimedia:https://www.prnewswire.com/news-releases/marine-robots-market-to-grow-by-usd-4-94-billion-from-2024-2028–driven-by-ai-powered-market-evolution-and-investments-in-unmanned-surface-vehicles—technavio-302287857.html

SOURCE Technavio

Continue Reading

Technology

TTEC Recognized as a Leader in Everest Group’s 2024 CXM Services PEAK Matrix® Assessment for the Americas for the Fourth Consecutive Year

Published

on

By

The company also named a Major Contender in APAC, EMEA regions for third year in a row

DENVER, Oct. 28, 2024 /PRNewswire/ — TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global CX (customer experience) technology and services innovator for AI-enhanced CX with solutions from TTEC Engage and TTEC Digital, today announced its recognition as a Leader in Everest Group’s 2024 Customer Experience Management (CXM) Services PEAK Matrix® Assessment for the Americas. TTEC was also ranked as a Major Contender in Everest’s assessments for the EMEA and APAC regions. These recognitions highlight TTEC’s global commitment to delivering cutting-edge AI-enhanced CX solutions that drive transformation and innovation for clients worldwide.

TTEC delivers cutting-edge AI-enhanced CX solutions that drive transformation and innovation for clients worldwide.

“Delivering exceptional customer experiences today is complex and businesses need partners who can ensure both quality and value,” commented TTEC Chief Marketing Officer Nick Cerise.  “We’re thrilled that TTEC has earned its position as a Leader in the Americas due to our robust digital CX capabilities, extensive delivery footprint, and strategic partnerships with major technology providers such as Genesys, AWS, Microsoft, and Google. We’re also honored that Everest has recognized the transformational nature of our portfolio of CX solutions and our ability to help clients achieve the business outcomes that matter most – increased revenue, profitability and customer loyalty.”

According to Everest Group’s Americas report, TTEC’s adoption of generative AI, conversational messaging, and omnichannel solutions positions it at the forefront of CX innovation. The company’s AI-powered tools, including RealSkill simulated training and LetMeKnow generative AI, were noted for improving employee engagement and accelerating customer outcomes.

“TTEC holds a leading position in the Americas market, leveraging its workforce of over 50,000 agents and advanced AI-driven and digital tools,” said David Rickard, Partner at Everest Group. “TTEC has expanded its global delivery network with new centers across onshore, nearshore, and offshore locations, while launching innovative engagement models, such as SandCastleCX for pre-sales engagement and SurroundCX for managed services, to enhance client satisfaction and operational efficiency. Partnering with hyperscalers, TTEC offers comprehensive CXM solutions, including consulting, implementation, managed services, revenue generation, and tech support. This has helped identify TTEC as a Leader in Everest Group’s Customer Experience Management (CXM) Americas – PEAK Matrix® Assessment 2024.”

In addition to the Americas assessment, Everest has also recognized TTEC as a Major Contender in the EMEA  and APAC regions, a position they have held since 2021. According to the report, Major Contender status reflects TTEC’s strong market impact, vision, and capability through its innovative approach to CXM by leveraging AI and automation to enhance customer interactions. TTEC’s expanded global footprint in new geographies including Colombia, Egypt, Malaysia, South Africa and Rwanda combined with its ability to deliver cost-effective and scalable solutions, has been central to its success.

These recognitions from Everest Group reinforce TTEC’s position as a trusted global partner in CXM, driven by its focus on innovation, digital transformation, and AI-powered solutions. As TTEC continues to expand its global reach and enhance its CX capabilities, the company remains committed to helping clients across industries achieve meaningful business outcomes and build lasting customer relationships in an increasingly complex, digital-first world.

About TTEC

TTEC (pronounced T-TEC) Holdings, Inc. (NASDAQ:TTEC) is a leading global CX (customer experience) technology and services innovator for AI-enabled digital CX solutions. Serving iconic and disruptive brands, TTEC’s outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step of the customer journey. Leveraging next-gen digital technology, the Company’s TTEC Digital business designs, builds, and operates omnichannel contact center technology, CRM, AI and analytics solutions. The Company’s TTEC Engage business delivers AI-enhanced customer engagement, customer acquisition and growth, tech support, back office, and fraud prevention services. Founded in 1982, the Company’s singular obsession with CX excellence has earned it leading client, customer, and employee satisfaction scores across the globe. The Company’s approximately 54,000 employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results. To learn more visit us at https://www.ttec.com.

CONTACT: Meredith Matthews, meredith.matthews@ttec.com  

View original content to download multimedia:https://www.prnewswire.com/news-releases/ttec-recognized-as-a-leader-in-everest-groups-2024-cxm-services-peak-matrix-assessment-for-the-americas-for-the-fourth-consecutive-year-302289174.html

SOURCE TTEC Holdings, Inc.

Continue Reading

Technology

SEMIFIVE Joins World Economic Forum’s Global Innovators Community

Published

on

By

SEOUL, South Korea, Oct. 28, 2024 /PRNewswire/ — Expected to engage in sharing insights and connecting with public and private sector leaders to solve key issues for people and planet

SEMIFIVE, a leading design solution provider and pioneer of platform-based custom silicon solutions, announced today that it has been selected as a global innovator by the World Economic Forum (WEF) and has joined the WEF’s Global Innovators Community. This community comprises the world’s most promising growth-stage companies that are at the forefront of disruption and innovation within their industries.

The Global Innovators Community is provided with a platform by WEF to engage with leaders from both the public and private sectors, offering innovative solutions to address current crises and enhance future resilience. SEMIFIVE will actively participate in the Forum’s initiatives to shape the global agenda on critical issues.

“The World Economic Forum is happy to welcome SEMIFIVE to join our Global Innovators community,” said Verena Kuhn, Head of the Global Innovators Community, World Economic Forum. “Including new and innovative voices is essential to the work we do at the Forum. We look forward to how SEMIFIVE’s insights and expertise will support our initiatives, dialogues, and communities of climate action.”

“SEMIFIVE is honored to be recognized by the WEF as a global innovator,” said Brandon Cho, CEO and co-founder of SEMIFIVE. “We are thrilled to contribute our expertise and innovative capabilities to fulfill the community’s mission of safeguarding the lives and livelihoods of communities and industries worldwide. We look forward to collaborating with the Forum to share our knowledge and experience in AI semiconductors with the global community.”

SEMIFIVE was founded in 2019 as one of the pioneering startups specializing in platform-based AI solutions, particularly in SoC platforms and ASIC design solutions. The company’s primary focus is to develop expert SoC design platforms for AI chips, with plans to expand its offerings in response to customer demand for AI custom silicon. To date, SEMIFIVE has developed three SoC design platforms and has successfully completed over seven large-scale AI semiconductor projects utilizing its platforms.

About SEMIFIVE
SEMIFIVE is the pioneer of platform based SoC design, working with customers to implement innovative ideas into custom silicon in the most efficient way. Our SoC platforms offer a powerful springboard for new chip designs and leverage configurable domain-specific architectures and pre-validated key IP pools. We offer comprehensive spec-to-system capabilities with end-to-end solutions so that custom SoCs can be realized faster, with reduced cost and risks for key applications such as data center or AI-enabled IoT. With a strong partnership with Samsung Foundry as a leading SAFETM DSP partner, as well as the larger ecosystem, SEMIFIVE provides a one-stop shop solution for any SoC design needs. For more information, please visit www.semifive.com.

 

View original content to download multimedia:https://www.prnewswire.com/news-releases/semifive-joins-world-economic-forums-global-innovators-community-302288388.html

SOURCE SEMIFIVE

Continue Reading

Trending