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Pearson and ServiceNow collaborate to supercharge workforce development and employee experiences in the age of AI

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Global, multi-year deal to accelerate the identification, development, and validation of skills to help employees and organizations prepare for the future of work

LONDON and SANTA CLARA, Calif., Oct. 24, 2024 /PRNewswire/ — Pearson (FTSE: PSON.L), the world’s lifelong learning company, and ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced a global collaboration to supercharge workforce development and employee experiences in the age of AI. In the first phase of the multi-year deal, ServiceNow will collaborate with Pearson on research and insights that analyze how emerging technology will impact the global workforce and will use Credly by Pearson to issue accreditation and track skills development. Pearson will use ServiceNow’s AI-powered Now Platform to boost employee productivity, efficiency, and talent retention. 

The World Economic Forum estimates that a billion people will need reskilling by 2030.1 As AI technologies rapidly transform our economies and societies, employees and organizations need technology skills to prepare for the future of work and bridge a growing skills gap. This three-year deal will build on a shared commitment between ServiceNow and Pearson to help close this skills gap, increase productivity, drive competitiveness, and help people make progress in their lives.

Enabling employees and organizations to thrive in an AI future 

In the first phase of this engagement, ServiceNow and Pearson plan to collaborate on the following:

ServiceNow will collaborate with Pearson on research that analyzes how emerging technologies will impact the global workforce, including which jobs will be affected, which skills will be automated, which roles will be in demand, and how leaders can reskill their workforces to future-proof their businesses.ServiceNow will integrate Pearson’s Credly solution into its platform to transform how it issues accreditation, tracks skills development, and helps people accelerate their careers.Pearson is expanding its use of the ServiceNow platform to build enriching learning experiences at scale and deliver sustainable, profitable revenue growth. Now Assist GenAI capabilities will help boost employee productivity and efficiency, while ServiceNow HR Service Delivery and Talent Development will support employees from hire to retire and, ultimately, improve talent retention and drive business growth.Pearson will also use ServiceNow Source-to-Pay Operations to streamline the supplier onboarding process, from intake to completion, leading to simplified employee experiences.Throughout the deal, Pearson and ServiceNow will collaborate further on technology and processes that help organizations around the world enhance workforce productivity, agility, and adaptability, while increasing employee engagement, satisfaction and career opportunities.

“AI and technology are moving at a breathtaking pace, and we need learning and skills development to move just as fast. This deal lays the foundation for a long-term collaboration to address this challenge and help unlock significant value across organizations. Combining the expertise of Pearson and ServiceNow will bring a step change in the way people progress their career journey in a world that is being redefined by AI,” said Vishaal Gupta, president of workforce skills, Pearson.

“As AI influences the global economy, widens talent gaps, and drives workforce transformation, ServiceNow is uniquely positioned to shape the future of work,” said Jayney Howson, senior vice president, global learning and development, ServiceNow. “We believe AI will usher in a human renaissance – unlocking new opportunities, fostering innovation, and unleashing creativity for our people and the broader tech ecosystem. Embracing this renaissance requires a distinct focus on training, upskilling, and reskilling. Our collaboration with Pearson will advance this mission at ServiceNow, helping us not only attract and nurture top talent but also powering an ecosystem of future-ready individuals for the AI-driven world.”

Today’s announcement is part of Pearson’s ongoing strategic commitment to the enterprise and workforce skills market. Pearson’s Workforce Skills division is focused on preparing individuals and organizations for the future of work. Pearson’s enterprise focused businesses help people build high demand skills and provide organizations with solutions for strategic workforce planning, digital credentialing, role assessments, and GED education.

ServiceNow is on a journey to create an innovative learner experience built around a unified profile that knows a person’s skills, experience, and aspirations to deliver predictive, personalized, pertinent learning, at the point of need – for customers, partners, employees, and the broader technology ecosystem. This is done through programs like ServiceNow University, as well as with products, including Talent Development, which harnesses the power of AI and skills intelligence to proactively guide and develop talent while strategically planning for future workforce needs. 

1Reskilling Revolution: Preparing 1 billion people for tomorrow’s economy, WEF, September 10, 2024

About Pearson
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. That’s why our c. 18,000 Pearson employees are committed to creating vibrant and enriching learning experiences designed for real-life impact. We are the world’s lifelong learning company, serving customers in nearly 200 countries with digital content, assessments, qualifications, and data. For us, learning isn’t just what we do. It’s who we are. Visit us at pearsonplc.com.

About ServiceNow
ServiceNow (NYSE: NOW) is putting AI to work for people. We move with the pace of innovation to help customers transform organizations across every industry while upholding a trustworthy, human centered approach to deploying our products and services at scale. Our AI platform for business transformation connects people, processes, data, and devices to increase productivity and maximize business outcomes. For more information, visit: www.servicenow.com.

ServiceNow Forward Looking Statements

This press release contains “forward looking statements” about the expectations, beliefs, plans, and intentions relating to its agreement with Pearson. Such statements include statements regarding future product capabilities and offerings and expected benefits to ServiceNow. Forward looking statements are subject to known and unknown risks and uncertainties and are based on potentially inaccurate assumptions that could cause actual results to differ materially from those expected or implied by the forward looking statements. If any such risks or uncertainties materialize or if any of the assumptions prove incorrect, ServiceNow’s results could differ materially from the results expressed or implied by the forward looking statements made. ServiceNow undertakes no obligation, and does not intend, to update the forward looking statements. Factors that may cause actual results to differ materially from those in any forward looking statements include: (i) delays and unexpected difficulties and expenses in executing the partnership or delivering the product capabilities and offerings, (ii) changes in the regulatory landscape related to AI and (iii) uncertainty as to whether sales will justify the investments in the product capabilities and offerings. Further information on factors that could affect ServiceNow’s financial and other results is included in the filings ServiceNow makes with the Securities and Exchange Commission from time to time. 

© 2024 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

Media Contacts:

ServiceNow 
Theresa Ianni
216-544-6817
press@servicenow.com

Pearson
Dan Nelson – U.S.
Dan.Nelson@Pearson.com
Laura Ewart – UK
Laura.Ewart@Pearson.com 

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AIS Advances Core Network Resilience and Efficiency to Achieve Zero Service Outage

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DUBAI, UAE, Oct. 23, 2024 /PRNewswire/ — On September 11, 2024, the 9th 5G Core Network Summit, hosted by Informa Tech in Dubai, brought together global industry leaders and technical experts to discuss cutting-edge topics such as 5G SA, voice, telco cloud, autonomous networks, and 5.5G core networks. Noppadon Poungsri, Head of Core Network Planning and Operation at AIS Thailand, delivered a keynote speech titled “Building a High-Resilience, High-Efficiency Core Network” and shared AIS’s strategies for improving core network reliability and efficiency in a media interview with Informa.

As the largest mobile communications operator in Thailand, AIS builds the best 5G network and provides a wide range of services, including mobile, fixed network home broadband, enterprise network, and digital services. With superior 5G network covering over 95% of the population, 5G subscribers increased to 10.6 million.

Noppadon emphasized that the evolution of cloud-native technologies has increased the complexity of core networks, making them more prone to reliability and efficiency issues. To address these challenges, AIS continues to invest in network resilience and proposes a Network Resilience strategy to achieve the strategic goal of Zero Service Outage in three years. Currently, AIS’s network resilience strategy is centered around three key areas: risk prevention, network visualization, and service recovery.

In terms of risk prevention, AIS has introduced the MDAF signaling storm prevention and control solution. This solution enables routine, automated simulations of network status to identify potential risks in advance. By transitioning from a passive O&M approach to a proactive prevention strategy, AIS can stay ahead of potential issues and ensure business continuity.To enhance network visibility, AIS introduces the MDAF-based cloud-network visualization solution. This innovative solution enables five-layer topology visualization and analysis of complex cloud core networks, allowing AIS to quickly detect network faults.Regarding the target of service recovery within 30 minutes, AIS implements solutions such as bypass and localization to guarantee that 70% of users remain connected during transport network disruptions. This approach allows users to continue using essential data services and VoLTE voice services.

Additionally, Noppadon emphasized the importance of network efficiency. AIS has developed an autonomous network strategy to enhance the intelligence and automation of its networks. This initiative aims to facilitate AIS’s transformation from a traditional communications service provider into a cognitive technology company.

In the future, AIS will maintain its focus on enhancing the reliability and efficiency of its core network, while actively integrating industry-leading technologies such as AI. For instance, AIS plans to develop a cross-domain digital twin network and implement the Telecom Foundation Model to transform its O&M processes. The goal is to gradually achieve zero service outage and advance towards Level-4 autonomous networks.

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Final Day of Global Health Exhibition Celebrates the Next Generation of Health Innovators

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Exhibition concludes with 105,000 attendees confirmed over three daysWinner of prestigious Vision NextGen startup competition revealed as X-Genome, an innovative biotech business focused on educationLatest deals and MoUs announced on site totalling USD 13.3bn – including a cooperation agreement between the Health Holding Company and Huawei and a partnership between the Council of Health Insurance and the Johns Hopkins CenterLeaders’ Summit presented a visionary look at the state of global healthcare in 2040 – including the emergence of advanced robotics and AI as central to mainstream healthcare deliveryFocus on women’s health saw leading experts discuss increasing the value healthcare services bring to women in multiple countries, with themes of technology, mental health and accessibility to services

RIYADH, Saudi Arabia, Oct. 24, 2024 /PRNewswire/ — On its final day, Global Health Exhibition turned its focus to a new generation of health technology innovators with the winner of the event’s Vision NextGen competition announced as local biotech business X-Genome. A series of Memorandums of Understanding (MoU) signings and the future of women’s health, brought the Exhibition to a successful conclusion.  

X-Genome is the first genomics training facility for health and scientific professionals in Saudi Arabia, delivering world class educational programs in molecular genetics and cancer cell diseases with the goal of equipping a new generation of professionals to support patients with future technology. 

The third day marked the establishment of fresh MoUs, partnerships and deals totalling USD 13.3bn. These included a cooperation agreement between the Saudi State-owned Health Holding Company and Huawei, as well as a partnership agreement between the Council of Health Insurance and the Johns Hopkins Center.

MoUs were signed between the Saudi Arabia Ministry of Health and Ascend Solutions, AlRamz Medical Company and GSK.

In addition, an attendance of more than 105,000 was confirmed over the three days of Global Health Exhibition, representing 35,000 people per day. The Exhibition also saw a 72 percent increase in international attendance from over 138 countries. It featured 1,240 exhibiting brands, four times more than last year, with more than fifty percent of those brands being international.

The future of women’s healthcare was also a highlight on day three, under the heading ‘Wellness and Beyond’. Sessions highlighted the under representation of women in clinical studies and research as well as significant gaps in access to screening for certain cancers. Also noted was the growing global challenge to redesign health systems to meet the mental health needs of women and the role of emerging technologies to achieve this.

“In disease prevention for women, there is not enough being done to provide cancer screening,” said Dr Ritu Garg, Chief Growth & Innovation Officer, Fortis Healthcare

“We are seeing an explosion in cancer cases worldwide. Beyond this, mental health issues are likely to reach epidemic proportions in the coming years. We require scaleable, technology-driven solutions to meet this challenge.”

Looking further ahead, the Leaders’ Summit considered the state of healthcare services in 2040 and how recognized health challenges today are projected to grow exponentially.

“We are looking at a world with five billion chronic disease patients in 2040, from a global population of eight billion,” said Reenita Das, Partner, Senior Vice President, Healthcare & Life Sciences, Frost & Sullivan.

“In the connected age, what’s needed are personalized digital tools, which support what I term the ‘IKEA-ization of healthcare’. This means, a world where every individual becomes the CEO of his or her health to manage their own wellbeing, utilizing apps and wearables – turning patients into consumers.

“We are on the road to curing cancer, in the same way that we have collectively all but eradicated HIV, but other threats remain on the horizon, including new infectious diseases and ‘super bugs’, which will continue to proliferate around the world. Advanced technology has a role to play here too, with AI becoming ubiquitous.”

The Digital Health Forum included a panel on harnessing the power of digitized data for enhanced patient care.

“In 2024, a live-stream connected King Faisal Hospital with 600 cardiac surgeons at 300 hospitals virtually, as I performed complex robotic procedures,” said Prof Feras Khaliel, Consultant, Cardiac Surgery, King Faisal Specialist Hospital and Research Center.

“It was an educational tool. Surgeons were not only observing but in constant communication to ask questions. We have made advances, not only in diagnosis and treatments, but in 3D monitoring for the patient during surgery.”

Global Health Exhibition Foundation Partner Lean also commented on the event:

“Lean is thrilled to be part of Saudi Arabia’s groundbreaking journey in innovation towards a healthier nation,” said Hisham Al-Falih, Co-founder and CEO, Lean. “We’re excited to share how our cutting-edge solutions are reshaping healthcare, easing access to and powering a healthier, tech-driven future for the Kingdom.”

“Cultivating the next generation of healthcare talent is a defining goal of Global Health Exhibition, and the exceptional skill and ability shown across the high number of entries to the Vision NextGen competition gives us confidence we are in safe hands,” said Rachel Sturgess, Group Director, Tahaluf.

“Global Health Exhibition 2024 featured 1,240 exhibiting brands, four times more than last year, with more than fifty percent of those brands being international. The show has doubled in size, to 80,000 square meters, the size of 11 football fields.”

View original content:https://www.prnewswire.com/news-releases/final-day-of-global-health-exhibition-celebrates-the-next-generation-of-health-innovators-302285762.html

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Sunwoda Energy and Gryphon Energy Forge Partnership for 1.6GWh Energy Storage Project in Australia

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MELBOURNE, Australia, Oct. 24, 2024 /PRNewswire/ — Sunwoda Energy has signed a partnership and collaboration agreement with Gryphon Energy during the All-Energy Australia 2024 event, committing to a significant 1.6GWh energy storage project. The signing ceremony featured Rob Mailler, Director of Gryphon Energy, and Terry Yuan, General Manager of Global Business of Sunwoda Energy.

Located in Queensland, this project will become one of Australia’s largest energy storage initiatives, with delivery, grid connection, and operation expected in 2026. Upon completion, it will greatly enhance the stability, reliability, and flexibility of both the state and national power grids.

Given the project’s massive scale and complex management, there are high demands for grid support and operational services. To meet these challenges, Sunwoda Energy will implement its advanced NoahX 5MWh liquid cooling energy storage system, featuring the company’s self-developed 314Ah cells, and leverage industry-leading Reverse DC Coupling technology. This approach will provide tailored energy storage solutions, ensuring the project’s high-quality delivery.

As a global leader in integrated energy storage solutions, Sunwoda Energy is committed to expanding its presence in international markets, with Australia being a primary focus. Earlier this year, in August, Sunwoda Energy successfully connected a 5MW/11MWh project in New South Wales to the grid. This project, recognized as one of Australia’s most representative solar-storage demonstration plants, has significantly improved the flexibility of photovoltaic generation, offering innovative and cost-effective solutions for local energy storage initiatives.

The collaboration between Sunwoda Energy and Gryphon Energy marks a significant step toward jointly developing the energy storage market in Australia, with a commitment to providing safe and reliable power storage system solutions for Australian customers. This agreement is not only a milestone in the partnership but also provides momentum and support for global energy development. In the future, both parties will continue to deepen their collaboration, contributing to the sustainable development of global clean energy.

About Sunwoda Energy

As a subsidiary of Sunwoda Group, Sunwoda Energy specializes in comprehensive energy storage solutions, including network energy, residential/C&I/utility ESS, and smart energy solutions. Sunwoda offers integrated Source-Grid-Load-Storage-Cloud solutions, with comprehensive services covering sales, investment, construction, and operational management across the entire product lifecycle.

CONTACT: Zeng Edward, zengqinghua@sunwoda.com

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SOURCE Sunwoda Energy

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