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Global Times: Xi advocates high quality development of greater BRICS cooperation

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BEIJING, Oct. 24, 2024 /PRNewswire/ — Chinese President Xi Jinping on Wednesday called on BRICS members to conform to the general trend of the rise of the Global South and actively respond to the call of countries to join the BRICS cooperation mechanism. The group should advance the process of expanding membership and establishing partner countries and enhance the representation and voice of developing countries in global governance, Xi said. He made the remarks when addressing the 16th BRICS Summit.

He called on the BRICS members to build BRICS for peace and act as guardians of common security, urging the BRICS countries to uphold the three principles of no expansion of the battlefield, no escalation of fighting and no provocation by any party, to work for de-escalation of the Ukraine crisis as soon as possible.

The Chinese president also called on BRICS members to build BRICS for innovation and act as pioneers for high-quality development.

In addition, he called on BRICS members to build green BRICS and be practitioners of sustainable development.

Xi also called for building a BRICS for justice and leading the reform of the global governance system. The Chinese president also urged BRICS countries to advocate peaceful coexistence and harmony between civilizations.

The ongoing BRICS Summit has decided to invite a number of nations to become partner countries, Xi said, hailing the decision as another important development in the course of BRICS development.   

China will establish 10 overseas learning centers in BRICS countries to provide training opportunities for 1,000 education administrators, teachers and students, Xi said.

As chair of the BRICS Summit, Russian President Vladimir Putin opened a 10-member meeting in Kazan on Wednesday, TASS reported.

UN Secretary General Antonio Guterres also arrived in Russia on Wednesday to attend the summit, according to AFP.

Tangible opportunities

Experts noted that over the years, BRICS has differentiated itself from other organizations through its tangible results and significant progress achieved during cooperation. These outcomes not only enhanced the organization’s appeal to Global South countries, but also amplified their voices, uniting their influence and establishing BRICS as a steady force in safeguarding global security.

BRICS has maintained or revived the Global South. For example, we can learn from China’s experience of leaving no one behind, not allowing people to suffer from lack of food and lifting people from poverty, Shadrack Andile, a journalist from BRICS Africa Channel told the Global Times.

Now that the world is changing, and BRICS can play a more significant role to provide development opportunities for Global South countries, said Andile, noting that some BRICS initiatives are quite important and they need to happen faster than they are.

Some multilateral cooperation mechanisms are labeled as mere “talking shops” as they tend to be abstract, but BRICS has proved different, and BRICS has achieved many tangible results that set it apart, Wang Youming, director of the Institute of Developing Countries at the China Institute of International Studies in Beijing, told the Global Times.

For example, the New Development Bank, set up by BRICS, has made significant contributions to infrastructure development and sustainable growth in developing countries, and the establishment of the BRICS Partnership on New Industrial Revolution Innovation Center in Xiamen [of China], has achieved notable results in policy communication, project development and talent training, Wang said.

It is this pragmatic and action-oriented spirit of BRICS that has resonated with many countries in the Global South, many of which are eager to join BRICS and expand their benefits through collective collaboration, the expert said.

Global South voice

BRICS countries primarily play a bridging and alleviating role in addressing ongoing security crises, Li Haidong, a professor at China Foreign Affairs University, told the Global Times on Wednesday.

Li said that the China-proposed Global Security Initiative has already been fully reflected in the BRICS mechanism, which means that member countries would aim to guide existing crises, conflicts and unrest toward a path of gradual alleviation and resolution.

Many countries in the Global South advocate political solutions and diplomatic approach to resolving disputes, Wang noted. He emphasized that this summit aims to amplify the voices of the Global South regarding ongoing global conflicts.

In an interview with “Russia Today” on Tuesday, Egyptian Foreign Minister Badr Abdelatty stressed that Egypt is against the policy of political polarization, saying “we face serious and existential challenges at the regional and international levels, a matter that necessitates consensus among major countries.

“We count on this economic bloc [BRICS] to be a voice for the Global South and developing countries,” Abdelatty said.

BRICS is one of the key symbols of the transition toward multipolarity. Its demographic, economic, energy, political, diplomatic, security and normative power have boosted its soft power. Proponents of multipolarity worldwide, be it in Asia, Africa, South America or the Middle East, rightfully object to the imposition of “rules-based order” and the external imposition of values, norms, institutional arrangements and development paths, Aleksandar Mitic, Research Fellow at the Centre for Belt and Road Studies of the Institute of International Politics and Economics in Belgrade, Serbia, told the Global Times.

BRICS has never aspired to replace any existing organizations, and its goal is to reform and innovate the inequities of the existing global order, striving for a system that is fair and equitable, and advocate a model of governance characterized by joint decision-making, consultation and shared benefits, said Zhu Tianxiang, executive dean of the Institute of BRICS Studies at Sichuan International Studies University.

View original content:https://www.prnewswire.com/news-releases/global-times-xi-advocates-high-quality-development-of-greater-brics-cooperation-302285430.html

SOURCE Global Times

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Media Advisory: Conference call for the release of the consolidated results of Quebecor Inc. for the third quarter 2024

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MONTREAL, Oct. 24, 2024 /CNW/ – Pierre Karl Péladeau, President and Chief Executive Officer, Quebecor Inc. and Quebecor Media Inc. and Hugues Simard, Chief Financial Officer, Quebecor Inc. and Quebecor Media Inc. will hold a conference call on Thursday, November 7th, 2024, at 11:00 AM, following the release of Quebecor Inc.’s consolidated results for the third quarter 2024. Media are invited to access the call on a listen-only basis.

Conference call:

Quebecor Inc. reports third quarter 2024 consolidated results 
Thursday, November 7th, 2024, 11:00 AM

Call-in number:

1-877-293-8052 (Canada-US)

Participant code:

55218#

Speakers:

Pierre Karl Péladeau, President and Chief Executive Officer,
Quebecor Inc.    and Quebecor Media Inc.;

Hugues Simard, Chief Financial Officer, Quebecor Inc. and  
Quebecor Media Inc.

Anyone unable to attend this conference call may listen to the rebroadcast by phoning 1-877-293-8133 (Canada-US), conference access code 55218# and playback access code 0114601#. Available until February 5th, 2025.

The conference call is also available in audio webcast on Quebecor’s website at www.quebecor.com/en/investors/conferences-and-annual-meeting#Next-earnings-call

The Company

Quebecor, a Canadian leader in telecommunications, entertainment, news media and culture, is one of the best-performing integrated communications companies in the industry. Driven by their determination to deliver the best possible customer experience, all of Quebecor’s subsidiaries and brands are differentiated by their high-quality, multiplatform, convergent products and services.

Québec-based Quebecor (TSX: QBR.A) (TSX: QBR.B) employs more than 11,000 people in Canada.

A family business founded in 1950, Quebecor is strongly committed to the community. Every year, it actively supports more than 400 organizations in the vital fields of culture, health, education, the environment, and entrepreneurship.

Visit our website: www.quebecor.com 

Follow us on X: https://x.com/Quebecor

SOURCE Quebecor Inc.

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Hyro Transforms Patient Care with AI-Powered Assistants and Cisco’s Webex Contact Center

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Hyro’s AI seamlessly integrates with Cisco’s telephony and agent desktop infrastructure to create an intelligent, conversational call-routing system   

NEW YORK, Oct. 24, 2024 /PRNewswire/ — In a move poised to significantly improve patient access and support experiences across U.S. healthcare systems, Hyro, a member of Cisco’s partner ecosystem, today announced it will transform traditional contact center operations with its responsible AI-powered assistants. With this integration, Hyro’s platform purpose-built for healthcare integrated with Webex Contact Center and Cisco Finesse, aims to revolutionize and elevate healthcare operational efficiency for both patients and providers.

Hyro’s AI seamlessly integrates with Cisco’s telephony and agent desktop infrastructure to create an intelligent, conversational call-routing system. This eliminates frustrating long hold times and ensures callers connect with the most qualified specialist or live agent for their specific needs, delivering efficient and accurate support more quickly than ever before.

“By partnering with Cisco, we are ushering in a new era for healthcare contact centers. Our responsible AI-powered assistants are designed to not only streamline operations but also enhance the overall patient experience. This collaboration allows us to provide intelligent, efficient, and personalized support, ensuring patients receive the care they need without unnecessary friction,” said Israel Krush, CEO & Co-Founder, Hyro.

Intelligent Automation Takes Center Stage

This comprehensive solution addresses multiple areas of the healthcare enterprise, including employee-facing applications. Integrated with Webex Contact Center and Cisco Finesse, Hyro’s AI assistants efficiently manage a wide range of healthcare and IT tasks. Patients and employees receive clear, conversational guidance for tasks like appointment scheduling, IT ticketing, and password resets through AI-powered interactions. This allows live agents to concentrate on complex issues and provide more tailored support, enhancing overall contact center experience.

Security and Efficiency Through Seamless Integration

Hyro’s platform seamlessly and safely integrates with existing systems such as EHRs, CRMs, and IT desktop tools. This secure access allows AI assistants to personalize interactions and provide accurate information based on real-time organizational data. Additionally, callers are identified before receiving assistance, ensuring a secure and personalized experience throughout their call. Furthermore, integration with Webex Contact Center and Cisco Finesse enables seamless and contextual transfer of calls to agent desktops, enhancing overall efficiency and customer satisfaction.

Unlike traditional AI solutions, Hyro’s platform effortlessly adapts to Cisco’s telephony packages. This eliminates the need for complex AI training or time-consuming bot flow creation. Organizations can enjoy a smooth and efficient implementation, allowing them to see significant results quickly. Use of Hyro’s AI assistants are subject to Hyro’s privacy practices and usage terms.

Effortless Implementation, Measurable Results

Health systems such as Intermountain Health, leveraging Hyro and Cisco’s joint solution, have witnessed an 85% reduction in call abandonment rates and a 79% improvement in speed to answer. Furthermore, by automating repetitive calls, Intermountain has achieved a 35% decrease in operational costs and a fivefold return on investment.

“Hyro’s smart routing, integrated with our Cisco telephony system, has revolutionized our call center performance. We’ve experienced an 85% reduction in call abandonment and a 79% increase in speed to answer. This partnership is a game-changer for our patients and support teams, allowing us to focus on delivering exceptional care. That’s what truly matters.” – Craig Richardville, former Chief Digital and Information Officer, Intermountain Health

About Hyro

Hyro, the leading Responsible AI-Powered Communications Platform for healthcare, enables health systems to safely automate workflows and conversations across their most valuable platforms, services, and channels—including call centers, websites, SMS, mobile apps, and more. Hyro’s clients, which include Intermountain Health, Baptist Health, and Hackensack Meridian Health, benefit from AI assistants that are fully HIPAA-compliant, fast to deploy, easy to maintain, and simple to scale—generating better conversations, successful patient outcomes, and revenue-driving insights. To learn more, visit hyro.ai

This press release was issued through 24-7PressRelease.com. For further information, visit http://www.24-7pressrelease.com.

View original content to download multimedia:https://www.prnewswire.com/news-releases/hyro-transforms-patient-care-with-ai-powered-assistants-and-ciscos-webex-contact-center-302285253.html

SOURCE Hyro

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A New Era for SMS: An AI Solution by CIRRUS Intelligence in 2025

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MIRABEL, QC, Oct. 24, 2024 /CNW/ – CIRRUS Intelligence, a pioneer in integrating artificial intelligence (AI) into Safety Management Systems (SMS), announces the development of a new autonomous solution designed to automate the processing of safety reports in the aviation industry.

Developed in collaboration with MILA, a world-renowned AI research institute, this platform integrates the latest technological advancements to meet the growing needs of safety management. It aims to significantly reduce report processing times and enhance the quality of the generated information. With an intuitive interface, it offers a seamless user experience and adapts to the diverse needs of companies.

The platform’s launch is scheduled for 2025. It will be accessible to a wide range of carriers, regardless of company size or operational complexity. CIRRUS Intelligence is currently seeking carriers interested in participating in the platform’s beta phase.

“Safety management often presents a significant challenge for carriers. With this in mind, we developed this solution in collaboration with MILA. Our goal is to make safety management more accessible while allowing each company to adapt it to the specific needs of their operations.” — Olivier Richer, General Manager of CIRRUS Intelligence

The solution will be offered in two versions: a “freemium” version for smaller users and a custom version for large enterprises. The free version will include a set of essential tools, facilitating the management of basic safety aspects. The team is already working on advanced features to address more complex challenges and further optimize safety processes, while remaining adaptable to various types of operations.

About CIRRUS

CIRRUS Intelligence specializes in digital solutions for the aviation industry, with a focus on safety management systems and compliance. By integrating advanced technologies such as artificial intelligence, CIRRUS offers efficient and accessible tools that allow carriers to optimize their operations while maintaining high safety standards. To learn more about CIRRUS Intelligence and its services, visit https://cirrusintelligence.ca/en/. You can also follow @cirrusintelligence on Instagram for the latest news and updates.

About MILA

MILA, the Quebec Artificial Intelligence Institute, is a world-renowned research center specializing in deep learning. With over 1,400 researchers and experts, MILA focuses on areas such as health, environment, and AI ethics. The institute stands out for its open science approach, promoting collaboration to accelerate knowledge transfer, and maintains industrial and academic partnerships on a global scale.

SOURCE CIRRUS Intelligence

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