Technology

GTS Celebrates 10 Years of Innovation in CX and AI

Published

3 months ago

October 21, 2024

ALTA LOMA, Calif., Oct. 21, 2024 /PRNewswire/ — Global Technology Solutions, Inc. (GTS), a leading partner of Genesys, Amazon Web Services (AWS), Google CCAI, and Zoom, proudly marks its 10th anniversary!

“Reaching our 10th anniversary is an incredibly proud moment for the entire GTS team. Over the years, our unwavering commitment to innovation, teamwork, and integrity has allowed us to grow while staying true to our values. I want to thank our team for their dedication and support, and our clients and partners for their trust in us. We can’t wait to see the next 10 amazing years!” – Ram Agarwal, Founder & CEO

A Decade of Growth and Innovation

GTS began in 2014 as a one-person venture and has since evolved into a highly successful CX and AI firm. GTS has been at the forefront of delivering innovative customer experience (CX) and artificial intelligence (AI) products, along with expert implementation and managed services. Over the past decade, GTS has grown into a trusted name in the industry, serving clients across the globe with a commitment to excellence and cutting-edge technology solutions.

Achieving significant milestones, GTS earned Gold Partner status with Genesys Cloud, became an AWS Advanced Partner and Amazon Connect Delivery Partner, a Google Cloud CCAI Reseller and Service Delivery Partner, and a Zoom Phone and Workspace reseller.

With over 100 successful CX and AI projects completed, 75+ publications, and numerous certifications acquired by its growing team, GTS takes pride in being the first Gold Partner for Genesys—an impressive feat for a company of its size. Now boasting over 35 professionals across the U.S., Canada, and India, GTS continues to set the “Gold Standard in CX and AI.”

Core Values Driving Success

At the heart of GTS is its commitment to enhancing the relationship between humans and technology, ensuring every solution aligns with its mission to deliver exceptional customer experiences. Guided by core values of empathy, innovation, and integrity, GTS continuously seeks to elevate the value of its clients’ investments in Genesys, AWS, Google, and Zoom.

GTS operates by The Golden Rule—treating others as they would want to be treated. This principle fosters teamwork and mutual respect, ensuring that every partnership and collaboration thrives on integrity and shared success. Its relentless focus on delivering top-notch results and maintaining transparent communication has been key to GTS’s lasting client relationships.

“Our employees are our greatest asset. The trust, respect, and support that define our culture have been integral to our success. The energy and positivity generated by our teamwork make our workplace truly fulfilling—we wouldn’t trade it for anything,” said Becca Randall, General & HR Manager.

Looking Ahead: The Next Decade

As GTS embarks on its next chapter, the company is laser-focused on becoming a top-tier CX and AI platform leader, with plans to expand its reach across the U.S., India, and Canada. With its innovative solutions, strategic partnerships, and dedicated team, GTS is poised to continue leading the transformation of contact center experiences.

About Global Technology Solutions Inc. (GTS):
GTS is a pioneer in customer experience (CX) and artificial intelligence (AI), empowering businesses to enhance communication, drive engagement, and deliver exceptional, customer-centric experiences. Built on a foundation of innovation, integrity, and top-tier customer service, GTS transforms how organizations connect with their customers.

For more information about GTS, please visit https://www.globo-tek.com

For media inquiries, please contact:

PR Team
Global Technology Solutions, Inc.
855-245-6285
prmedia@globo-tek.com

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SOURCE Global Technology Solutions

Technology

Singapore’s Sodion Energy Secures MWh Supply of US Developed Advanced Sodium-Ion Batteries from UNIGRID

Published

14 minutes ago

January 12, 2025

SINGAPORE, Jan. 13, 2025 /PRNewswire/ — Sodion Energy, a leading provider of sodium-ion batteries for e-mobility and integrated energy storage solutions in Southeast Asia, has secured a landmark agreement for an initial 10 MWh supply of advanced sodium-ion batteries developed by UNIGRID Inc., a California-based innovator in sodium-ion battery technology.

This collaboration strengthens Sodion Energy’s ability to address the region’s rising demand for affordable, eco-friendly, and high-performance battery solutions across mobility and energy storage sectors.

“Our collaboration with UNIGRID is a game-changer,” said Dr. CC Hang, Chairman of Sodion Energy. “These next-generation sodium-ion batteries will allow us to tackle key markets, starting with lead-acid battery replacements in e-mobility and extending into large-scale renewable energy projects and grid stabilization initiatives.”

Sodium-ion batteries offer distinct advantages, including cost-efficiency, enhanced safety, and the use of abundant raw materials, making them a sustainable choice for energy storage. With fast-charging capabilities and intrinsic non-flammability, they are exceptionally suited to Southeast Asia’s tropical climate and rapidly growing energy needs.

With a strategic focus on advanced battery technologies, Sodion Energy is poised to play a key role in driving Southeast Asia’s transition to cleaner, safer, and more sustainable energy solutions.

Website: https://sodione.com

About Sodion Energy

Headquartered in Singapore, Sodion Energy is an applications engineering leader driving the commercialization of Sodium-ion batteries across Southeast Asia. SE’s sodium-ion pack solutions are tailored to meet the diverse needs of industries such as mobility and energy storage, contributing to a more sustainable future.

View original content:https://www.prnewswire.com/apac/news-releases/singapores-sodion-energy-secures-mwh-supply-of-us-developed-advanced-sodium-ion-batteries-from-unigrid-302347661.html

SOURCE UNIGRID and Sodion Energy Pte. Ltd

Technology

AirCheck Australia & New Zealand Renamed as RCS MEDIA MONITORS

Published

1 hour ago

January 12, 2025

SYDNEY, Jan. 13, 2025 /PRNewswire/ — AirCheck, a leading provider of broadcast monitoring services in Australia and New Zealand is pleased to announce its renaming as RCS MEDIA MONITORS, effective immediately.

AirCheck monitors songs and commercials providing almost real time reporting tools for radio and television broadcasters, music media, record companies, advertising agencies and industry analysts.

This change reflects the company’s growth, expanded service offerings, and a strengthened focus on providing comprehensive media intelligence.

The new name, RCS MEDIA MONITORS, builds on the expertise of its parent company, RCS, to offer enhanced monitoring solutions. By integrating RCS’s global technology and resources, the company will provide clients with a broader range of tools for tracking and analysing media campaigns across a variety of platforms and markets.

“We’re excited to take this step forward,” said Philippe Generali, President and CEO of RCS Global. “The rebranding to RCS MEDIA MONITORS allows us to expand our reach and improve our services, giving clients access to deeper insights and a wider array of media monitoring tools. With RCS’s support, we can offer more robust data and solutions that cover not just broadcast, but also digital and emerging media channels.”

The name change signals the company’s commitment to evolving with the changing media landscape. With RCS MEDIA MONITORS, clients can expect the same reliable monitoring services they’ve trusted for over 20 years in Australia and 15 years in NZ.

www.rcsmediamonitors.com.au

About RCS MEDIA MONITORS

RCS MEDIA MONITORS (formerly AirCheck) is a leading provider of broadcast monitoring and media intelligence solutions in Australia, New Zealand and India. The company helps clients across industries optimise media strategies, measure performance, and gain insights from a wide range of traditional and digital media. RCS MEDIA MONITORS is part of RCS, a global leader in broadcast automation and media technology.

View original content to download multimedia:https://www.prnewswire.com/apac/news-releases/aircheck-australia–new-zealand-renamed-as-rcs-media-monitors-302347810.html

SOURCE RCS MEDIA MONITORS

Technology

iM Global Partner mourns the passing of Philippe Uzan

Published

1 hour ago

January 12, 2025

PARIS, Jan. 13, 2025 /PRNewswire/ — It is with deep sadness that iM Global Partner (iMGP) announces the passing, one month ago, of our dear friend and colleague, Philippe Uzan.

Philippe’s exceptional career in asset management spanned more than 30 years and is marked by remarkable achievements in the organizations for which he worked and deep contributions to the industry as a whole. His passing is a tremendous loss to all who knew and worked with him.

Philippe joined iM Global Partner in February 2020 as Deputy CEO and CIO Global Asset Management, responsible for overseeing our financial strategies and products and designing value-added investment solutions for our clients across Europe and the United States.

His expertise spanned all asset classes, and he had a deep understanding of markets and their impact on investors and their investment needs. He was an eloquent man who contributed a number of papers and articles to the media, always with the intention of educating and making financial concepts more relatable. He has left an indelible mark on our organization and on the broader industry.

Prior to joining iM Global Partner, Philippe was latterly Chief Investment Officer at Edmond De Rothschild Asset Management, where he worked for 11 years and where he led the portfolio management teams, optimizing the synergies between analysis and portfolio management. He previously spent three years as Research and Global Asset Allocation Director, where he developed the portfolio management and research teams and modernized investment processes and the product range.

Philippe began his career as an Equity Derivatives Trader at Société Générale and held roles at AGF Asset Management (now part of Allianz Global Investors) and Natixis AM.

Throughout his career, Philippe’s outstanding intelligence, humility, and collaborative spirit earned him the respect and admiration of his peers.

Philippe Couvrecelle, Founder and CEO of iM Global Partner, expressed his heartfelt condolences: “It was with infinite sadness and pain that I learned of Philippe’s passing from a devastating illness. I had known Philippe closely for almost 20 years, as we worked together for Natixis, Edmond de Rothschild and iMGP. I pay immense tribute to his humanity, his sense of humor, his brilliant intelligence and his presence, which I will deeply miss. We had shared so much and still had so much to do together. In his memory, we will continue our path forward with strength, success and intensity, always preserving our values and our company culture to which he was so attached.

We will all miss Philippe enormously at iM Global Partner. He will be remembered not only for his professional achievements but also for his warmth, generosity, kindness and his unwavering dedication to his colleagues and community. Our thoughts are with his wife and three children, his family, friends and loved ones during this difficult time.”

CONTACT: media@imgp.com

SOURCE iM Global Partner