For the second year in a row, Halcyon Financial Technology, L.P. (“HalcyonFT”) has earned Great Place To Work® certification. The prestigious award is based entirely on what current employees say about their experience working at the company. As in the previous year, 100% of HalcyonFT employees said the company is a great place to work, compared to just 57% at a typical U.S. company.

SAN FRANCISCO, Oct. 18, 2024 /PRNewswire-PRWeb/ — Founded in 2010, HalcyonFT provides IT solutions to private equity, family office, and investment management firms, serving firms with a collective AUM of more than $550 billion. The company’s name, which describes an idyllically happy and peaceful time, represents the firm’s commitment to fostering a positive workplace culture and building strong relationships with clients and partners.

“Employees are key to HalcyonFT’s success, so we work hard to build a corporate culture that values and empowers our team members,” said Rodric O’Connor, Founder and Managing Partner. “Earning the Great Place to Work certification two years in a row validates these efforts and confirms that we’re on the right track.”

Steffany Hofmeister, Director of People & Culture, points to HalcyonFT’s intentionally collaborative environment, where “every team member is important, equal, and valued.” Under her direction, the company organizes events, team meetings, dinners, and philanthropic events to boost morale and build the team. She notes this work is particularly important, given that much of the team’s work is performed remotely.

For details about HalcyonFT’s Great Place To Work Certification™, visit https://www.greatplacetowork.com/certified-company/7056246.

About Halcyon Financial Technology

Halcyon Financial Technology, L.P. (“HalcyonFT”), is an information technology services firm founded in 2010 by industry veteran Rodric O’Connor. Focused exclusively on serving financial services firms, HalcyonFT delivers outsourced IT solutions with a comprehensive understanding of industry trends, challenges, and expectations. HalcyonFT offers an unparalleled degree of professional IT service encompassing top-level strategic leadership from an award-winning CTO, along with the deep knowledge and focus of all staff in the specific requirements of the financial services industry. For more information, please visit http://www.halcyonft.com.

About Great Place to Work Certification™

Great Place To Work® Certification™ is the most definitive “employer-of-choice” recognition that companies aspire to achieve. It is the only recognition based entirely on what employees report about their workplace experience – specifically, how consistently they experience a high-trust workplace. Great Place to Work Certification is recognized worldwide by employees and employers alike.

About Great Place To Work®

As the global authority on workplace culture, Great Place To Work® brings 30 years of groundbreaking research and data to help every place become a great place to work for all. Their proprietary platform and For All™ Model helps companies evaluate the experience of every employee, with exemplary workplaces becoming Great Place To Work Certified™ or receiving recognition on a coveted Best Workplaces™ List. Learn more at greatplacetowork.com.

Media Contact

Steffany Hofmeister, Halcyon Financial Technology, L.P., 1 628-226-8158, steffany.hofmeister@halcyonft.com, https://www.halcyonft.com/

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SOURCE Halcyon Financial Technology, L.P.

Two New AI Co-Pilots for Staff and Insights Offered Alongside 
Multiple Artera Harmony Platform Updates

SANTA BARBARA, Calif., Oct. 18, 2024 /PRNewswire/ — Artera, the leader in patient communications and trusted partner to more than 800 healthcare organizations, unveiled its latest AI products at the Artera Heartbeat Annual Customer Conference. With a mission to make healthcare number one in customer service, Artera announced two new AI-powered products — Artera Staff AI Co-Pilot and Artera Insights AI Co-Pilots — and significant updates to its award-winning patient communications platform, Artera Harmony.

These advancements aim to enhance patient experience, streamline healthcare operations and reduce administrative burden.

Artera Staff AI Co-Pilot: 
The Artera Staff AI Co-Pilot is designed using healthcare conversational data to assist administrative staff in managing patient communications faster and more accurately. The Staff AI Co-Pilot includes four skills to improve patient communications, increase response time and reduce administrative staff burden:

Translation: Provides culturally-relevant, real-time translation for inbound patient messages and outbound staff responses using the patient’s preferred language, ensuring the language is never a barrier to care.Predictive Text: Offers real-time text suggestions to help staff respond faster and more accurately to patient inquiries.Message Shortening: Helps rewrite longer messages, optimizing the messages for brevity and clarity, and reduces the number of overall messages sent to patients.Conversation Summaries: Summarizes patient conversations, making it easier for staff to summarize and document conversation history, including saving in Electronic Health Record (EHR) systems.Available now with Artera Harmony.

Artera Insights AI Co-Pilot:
Designed to help healthcare organizations make data-driven decisions, the Artera Insights AI Co-Pilot analyzes patient engagement data to provide actionable insights and timely recommendations. Currently available are:

Smart No-Show Reports: Using predictive analytics, Smart No-Show Reports identify patients at risk for missing appointments, offering healthcare providers the opportunity to intervene, engage and ideally improve care. Available now with Artera Harmony.

Coming in Q1 2025:

Smart No-Show Inbox: Expands on the Smart No-Show Reports by visually tagging within the Inbox anyone at risk for no-shows.Smart No-Show Trigger: Automate outreach to your at-risk patient appointments leveraging Artera Triggers.Next Best Actions: Provides a dashboard inside the Staff Console to surface key insights and suggested follow-up actions.

Artera Harmony Enhancements
Artera continues to enhance Artera Harmony, the award-winning patient communications SaaS platform, leveraged by today’s leading healthcare organizations. At Artera Heartbeat’24, several new Harmony features were unveiled: 

Flows: Enables multi-step conversation sequences while leveraging Natural Language Understanding (NLU) to automate patient engagement. New reusable Message Blocks, a Template Library and Flows reporting are now natively available within Harmony.Homepage with Next Best Actions: Artera homepage with clear “action items” for users, highlighting conversations needing attention and/or general insights from engagement data.Message Categorization: Uses Machine Learning models to categorize patient communications, powering new reports, new inbox filters and new home page insights.Native Value Reports: Analytics infrastructure built directly into Artera’s product, putting performance benchmarking, ROI reporting and greater reporting capabilities at the fingertips of staff users.Available now with Harmony.

Coming in Q1 2025:

Smart Inbox: An enhanced inbox UI/UX that allows staff to manage larger patient populations.

About Artera Heartbeat 
Artera Heartbeat is Artera’s premier customer conference for healthcare leaders seeking to transform patient communication. The event brings together industry experts, thought leaders and Artera customers to discuss the future of healthcare communication and showcase the latest innovations from Artera, Artera customers and Artera Marketplace Partners. Attendees benefit from hands-on workshops, visionary keynote sessions, affinity sessions with like-minded leaders and exclusive access to the latest product updates from Artera.

About Artera 
Artera is a SaaS digital health leader redefining patient communications. Artera is trusted by 800+ healthcare systems and federal agencies to facilitate approximately 2 billion communications annually, reaching 100+ million patients. The Artera platform integrates across a healthcare organization’s tech stack, EHRs and third-party vendors to unify, simplify and orchestrate digital communications into the patient’s preferred channel (texting, email, IVR, and webchat), in 109+ languages. The Artera impact: more efficient staff, more profitable organizations and a more harmonious patient experience.

Founded in 2015, Artera is based in Santa Barbara, California and has been named a Deloitte Technology Fast 500 company (2021, 2022, 2023), and ranked on the Inc. 5000 list of fastest-growing private companies for five consecutive years. Artera is a two-time Best in KLAS winner in Patient Outreach.

For more information, visit www.artera.io.

Forward-looking statements: These statements are based on current information and are subject to change without notice. They may not be accurate or reliable, and actual events may differ from those projected.

Disclaimer of responsibility: The company is not responsible for the correctness, completeness, or accuracy of the statements. The company also excludes claims for damages based on the press release.

Right to make changes: Artera reserves the right to make changes without notice in design, specifications, and models. The only warranty Artera makes is the express written warranty extended on the sale of its service(s) and/or product(s).

View original content to download multimedia:https://www.prnewswire.com/news-releases/artera-announces-new-ai-products-and-harmony-platform-enhancements-302280616.html

SOURCE Artera

After an interim period, the manager and biologist has officially assumed the role

QUEBEC CITY, Oct. 18, 2024 /CNW/ – The Institut national de la recherche scientifique (INRS) is announcing the appointment of its new Scientific Director, Isabelle Delisle. She begins today.

Her appointment is excellent news for the continuity of INRS’s strategic and scientific objectives. Isabelle Delisle’s vision will contribute to INRS’s growth and transformation while maintaining its position as a unique academic institution and a key partner in Quebec’s scientific ecosystem.

“To achieve INRS’s lofty ambitions, we need someone who can bring teams together and encourage collaboration. Her vigour and creativity will be indispensable assets for carrying out our new strategic plan,” enthuses INRS Chief Executive Officer Luc-Alain Giraldeau.

Now officially at the helm of INRS’s Scientific Direction after a rigorous selection process, Isabelle Delisle will lead a team of 75 people dedicated to supporting the internal community in conducting research and training. Her team will spearhead the development of strategic alliances with private and public partners. Her duties will also include overseeing the National Experimental Biology Laboratory; faculty and international affairs; sustainable development; and activities related to equity, diversity, and inclusion.

Isabelle Delisle holds a Ph.D. in biology with a specialization in systematics and evolution. She was a professor and researcher at the University of Alberta before shifting focus to Quebec’s academic milieu. After working in an advisory capacity for six years, she then served as a dean at Vanier College from 2017 to 2021.

Isabelle Delisle joined INRS in 2021 as Associate Scientific Director. She has been working as Interim Scientific Director since July 2023. During the transitional period, she and her team were responsible for negotiating and signing the collective agreement for the INRS professors’ union, creating the Bureau de l’international, and INRS earning a STARS Gold rating. She also oversaw the full deployment of the Service des partenariats stratégiques, which led to the creation of two partnership chairs, as well as the appointment of the first municipal scientific advisor from INRS and the signing of 13 new institutional partnership agreements.

Isabelle Delisle’s extensive experience has given her solid expertise in higher education management, particularly in planning and governance, professional and faculty human resources management, program development, and innovation management.

Since joining INRS, Isabelle Delisle has demonstrated outstanding leadership, earning her a management excellence award in 2023. She also sits on a number of institutional bodies, boards, and management committees, sharing her expertise with the community.

INRS is an academic institution dedicated exclusively to graduate research and training in strategic sectors in Quebec. For the past 55 years, it has actively contributed to Quebec’s economic, social, and cultural development. INRS is first in Canada in research intensity. It is made up of four interdisciplinary research and training centres located in Quebec City, Montreal, Laval, and Varennes, which focus their efforts on strategic sectors: water, earth, and environment (Eau Terre Environnement Research Centre); energy, materials, and telecommunications (Énergie Matériaux Télécommunications Research Centre); urbanization, culture, and society (Urbanisation Culture Société Research Centre); and health and biotechnology (Armand-Frappier Santé Biotechnologie Research Centre). The INRS community includes over 1,500 students, postdoctoral fellows, and faculty and staff members.  

SOURCE Institut National de la recherche scientifique (INRS)