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The AI solutions for Indonesian businesses received international recognition through the lens of NVIDIA

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AI solutions developed by FPT Smart Cloud receive high praise from the tech giant NVIDIA for elevating customer experience and empowering workforce competency.

HANOI, Vietnam, Oct. 18, 2024 /PRNewswire/ — In April 2024, NVIDIA and FPT Corporation established a strategic partnership, aiming for global AI and Cloud development. After 6 months, the AI solutions of FPT Smart Cloud – a subsidiary of FPT Corporation, have joined the world’s 52 outstanding success stories promoted by NVIDIA. FPT Smart Cloud officially entered the Indonesian technology market in 2023 to provide businesses with advanced AI solutions based on the natural language model for Indonesian.

Fostering intelligent call center operations 

In the digital era, AI virtual assistants are integrated into the contact center to automate simple to sophisticated tasks.

As indicated by NVIDIA, FPT Smart Cloud has taken seamless communication to new heights through the development of FPT AI Engage – the virtual agent for call center. The virtual agent can interact naturally and automate inbound calls, outbound calls, and voice-based call transfer (IVR). Operating on NVIDIA’s most advanced infrastructure, the AI vendor has been able to accelerate the speech synthesis model by 4 times and increase virtual agent efficiency.

With excellent AI capabilities, FPT Smart Cloud has been trusted by many banking and financial institutions, namely Home Credit Vietnam. The consumer finance company has adopted FPT AI Egnage since 2019. Within the first year of operations, the virtual assistant could automatically handle up to 12 million calls per month, allowing Home Credit to save 50% in operating expenses and achieve a success call rate of 98%.

Building the AI-powered workforce of the future 

FPT Smart Cloud developed FPT AI Mentor – the solution to automate and personalize employee training using NVIDIA A100 and H100 GPUs. FPT AI Mentor is built on the large language model (LLM) powered by NVIDIA DGX H100 and supported by NVIDIA NGC and PyTorch to generate and customize learning content from the business knowledge base.

Long Chau, a pharmaceutical chain with more than 1,700 stores, has successfully implemented FPT AI Mentor in its daily training for pharmacists, increasing employee knowledge quality by up to 55% while reducing 30% of resources compared to the traditional training approach.

NVIDIA remarked on the excellent efforts of FPT Smart Cloud in transforming traditional call center operations and business training processes with the power of AI. In the last three years, FPT Smart Cloud placed the focal point on R&D activities for Indonesian and Japanese natural language processing technologies. The year 2023 marked another crucial milestone for FPT Smart Cloud with the bilateral collaboration with Home Credit Indonesia, indicating the first made-in-Vietnam AI solution to successfully reach and win over large enterprises in the global landscape. In 2024, the vendor aims to further conquer international markets, including Indonesia and Japan.

Read about the AI solutions from FPT Smart Cloud featured by NVIDIA here: https://www.nvidia.com/en-us/case-studies/fpt-smart-cloud-levels-up-customer-service-operations/

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SOURCE FPT Smart Cloud

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Yeastar Unveils PBX-inbuilt Hotel Management Module to Transform Hotel Operations

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XIAMEN, China, Jan. 15, 2025 /PRNewswire/ — Yeastar, a global leader in Unified Communications (UC) solutions, has launched a groundbreaking Hotel Management module integrated into its P-Series Phone System. Tailored for small and medium-sized hotels, this new feature combines hospitality communications with lightweight property management to streamline hotel daily operations and enhance guest satisfaction.

The Hotel Management Module provides a comprehensive suite of hospitality-centric features with dedicated service panels. With it, hotel staff can efficiently manage room assignments, guest check-ins/outs, housekeeping updates, wake-up calls, room moves, service billing, and more day-to-day operations with just a few clicks in one unified interface.  Back-office features such as custom room status, class of service, guest stay history, call accounting, and branded invoice are also included to further optimize workflows.

For small-scale hotels, the PBX-inbuilt hotel management provides a cost-efficient way to simplify day-to-day hotel operations without incurring the high costs of traditional property management systems. Hotel staff can effortlessly handle guest services, room management, and hotel communications in one unified system, eliminating the complexity of juggling multiple platforms. This ease of use reduces training time and improves operational efficiency, ultimately enhancing the guest experience.

“The addition of the Hotel Management module to our P-Series Phone System underscores Yeastar’s commitment to delivering value-added hotel communications solution,” said Arya Zhou, Head of Global Sales at Yeastar. “As hotels seek to enhance their operational efficiency and guest experience, our all-in-one solution offers the tools they need to succeed in a competitive market.”

Key Advantages of Yeastar P-Series Phone System for Hospitality

Unify all future-proof UC capabilities for scalable business growth, including PBX, call center, live chat, SMS, omnichannel messaging, Linkus UC Clients, and more.PBX-inbuilt Hotel Management module for lightweight hotel managementSupport a wide range of PMS integrations including Oracle Hospitality OperaSupport auto-provisioning 400+ popular hotel phone models in the marketEffortless deployment & excellent compatibility in different hotel setups

About Yeastar

Yeastar makes digital value easily accessible from ownership and adoption to daily usage and management by transforming how businesses connect and communicate. Yeastar has established itself as a leading provider of UC solutions with a strong ecosystem, a global network of channel partners, and over 450,000 customers worldwide. For more information about Yeastar or to become a Yeastar partner, please visit https://www.yeastar.com/.

Media Contact:
Nicole Liu
+86-592-5503309
marketing@yeastar.com 

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View original content:https://www.prnewswire.co.uk/news-releases/yeastar-unveils-pbx-inbuilt-hotel-management-module-to-transform-hotel-operations-302347847.html

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29,999,999,950 LTSC Transferred to Bluegrace Energy Bolivia Administrative Escrow Digital Wallet on Jan 10, 2025, at 05:46:24 AM UTC

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WILMINGTON, Del., Jan. 15, 2025 /PRNewswire/ — The underlying contract for billions of metric tonnes of voluntary market carbon offset was executed on Jan 1, 2025, and the transaction completed on Jan 10, 2025, marks a significant step forward in establishing LTSC as the foremost stablecoin digital currency facilitating seamless exchange between carbon offset providers and sellers.

Mr. Jean Bilala, Executive Chairman of Letscoin, stated that he is ready to proceed to the final step of the conversion of LTSC vs USDT. The contractual obligation and settlement of this placement will be done in parallel with the confirmation of the global carbon credit offset buyers.

When asked about the exit buyers’ confirmation and the market demand for this carbon credit offset, Dr. Thana Balan, the co-founder of LTSC, answered that the business is comprised of users that require carbon offsets. Given the global implementation of utilizing carbon credits to offset carbon footprints, this assists global businesses in achieving net zero emissions by 2050.

This process is ongoing, and it is a mandatory requirement that every industry producing a sizeable carbon footprint balances its carbon output with offsets. Industries such as airline operators, mining, oil & gas refining, and processing companies are all fully engaged. Any business that has a carbon footprint will need carbon credit offsets to operate in the very near future.

Regulations are already in place globally, which are implemented and followed. Letscoin is not alone in becoming the digital currency facilitator for this transaction. Associate, Kyoto Transformation Xchange (KTX), is developing a carbon credit tokenization system. This will include creating the system to identify measures and justify the value of the carbon footprint of all industries, land, agro facilities, reserve Amazon mapping, and more.

During their recent R&D technology meetings in Jakarta, Indonesia, and Kuala Lumpur, Malaysia, KTX introduced rocket science and AI drone facility owners to collaborate and execute their mission of being the associated partner of LTSC.

The achievement of LTSC being the digital exchange medium connecting the trade of carbon credit offsets between providers and the end buyer is an important move to the stability and sustainability of LTSC in the digital stablecoin race globally.

LTSC has structured the “payment gateway” algorithm, generated automatically, which will become a user-friendly online application that can be adopted by any level of basic digital competency. Dr. Thana’s team has the mission to implement plans to facilitate local exchange trading for goods and services that is easily accessible by using the complementary currency programs.

With the adoption of agriculture and forestry lands in Indonesia, Africa, and South America under the agro and carbon footprint mapping, significant milestones have been achieved.

When asked about the execution schedules, Dr. Thana said the execution will be divided into various sectors:

Preservation of carbon footprintTrading of carbon offsetDigitalization of carbon footprint and data management

“Our main focus will be completing the exit sales of the current contract with Bluegrace/LTSC/USDT for the 3 billion metric tonnes of carbon credit offsets. End buyers’ confirmation has been obtained for the tabletop meeting with Bluegrace, which has been requested for Jan 20, 2025, in Europe.”

LTSC believes this meeting will be a great achievement and herald the completion of all the contract commitments signed on Jan 1, 2025, to the executors and the global carbon exchange market.

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SOURCE Letscoin (LTSC)

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Empowering Businesses of All Sizes: MyGuava Business Offers a New Standard in Financial Solutions

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LONDON, Jan. 15, 2025 /PRNewswire/ — In today’s fast-growing world, businesses need more than traditional banking services – they require innovative financial tools tailored to their specific needs. MyGuava Business is focused on meeting these demands, offering a ground-breaking platform that caters to businesses of all sizes.

Tailored Solutions for Every Business Size

One of the defining features of MyGuava Business is its bespoke quality. The platform is designed to support businesses of every size and industry, offering flexibility that ensures no one is left behind. Start-ups and small businesses benefit from straightforward, easy-to-use tools that promote growth without unnecessary complexity.

Transparent and Competitive Pricing

At a time when hidden fees and unclear pricing structures are all too common, MyGuava Business stands apart with its transparent and competitive rates. Businesses can plan their budgets confidently, knowing there won’t be any unexpected costs. For small businesses, this affordability is an essential requirement.

Seamless Onboarding and User Experience

The platform’s user-friendly interface makes navigation intuitive, ensuring that even those without extensive technical expertise can get started quickly. Clear dashboards, always accessible customer support and step-by-step guidance make MyGuava Business a platform that any business can adopt with ease.

Comprehensive Product Offerings: Covering Every Aspect of the Financial Sector

MyGuava Business goes beyond traditional financial management by offering a diverse range of services that cover all payment needs, whether the business transacts in person or online. From business accounts simplifying cross-border payments to payment terminals, e-commerce solutions, cards, payment links and invoice creation, the platform provides businesses with versatile tools to seamlessly manage transactions.

Built In-House with Customer Needs in Mind

What truly sets MyGuava Business apart is that it is a comprehensive end-to-end payments solution provider – a direct result of its in-house development. Unlike many platforms that rely on third-party tools, every feature of MyGuava Business is purpose-built to meet the unique needs of its users.

A Vision for the Future of Business Finance

MyGuava Business is more than just a financial platform – it’s a partner in growth. By combining affordability, adaptability, and a customer-centric design, it offers businesses the tools they need to succeed in a rapidly changing world.

In a world where adaptability and efficiency are crucial, MyGuava Business is the financial partner every business deserves. Discover more at myguava.com/business.

Contact:
Nikki Suleymanova
Nigar.suleymanova@guavapay.com
07443322377

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