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Magnaquest to Empower Ozonetel’s Cloud Communication Solution, Transforming its Call Centre Operations with Sure

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Magnaquest empowers Ozonetel’s cloud communication platform by leveraging its Sure product to efficiently manage subscription billing and customer operations. This partnership enhanced Ozonetel’s ability to streamline recurring billing and customer management for call centers, driving operational efficiency and scalability.

HYDERABAD, India, Oct. 18, 2024 /PRNewswire-PRWeb/ — Magnaquest Technologies Ltd., a leader in subscription billing, management, and CRM solutions, is proud to announce the successful implementation of its flagship product, Sure, with Ozonetel Communication Pvt. Ltd., a pioneer in the Customer Experience (CX) domain. This collaboration marks a significant milestone in optimizing call centre operations through an innovative, scalable, and efficient subscription management solution.

“Magnaquest’s application has been instrumental in reducing the working capital cycle and minimizing billing errors, thereby enhancing the Billing and Revenue Management System; and the support is consistently reliable.”

Ozonetel faced challenges with its semi-manual system, leading to delays and errors that hindered scalability. To address these issues, Magnaquest implemented a robust solution featuring a streamlined Order to Cash process flow with minimal manual intervention. Orders coming through both quotation and direct routes are covered, and the solution provides comprehensive customer lifecycle management along with detailed operational and MIS reporting.

The deployment of Magnaquest’s solution is set to bring numerous benefits to Ozonetel, including enhanced smooth functioning of business processes, scalability to handle an increased subscriber base, and comprehensive reporting to enable informed decision-making by both operations and management teams. With Magnaquest’s Sure platform, Ozonetel is poised to elevate its service delivery, streamline operations, and achieve new heights in customer satisfaction and business growth.

“The Overall Experience of using the Magnaquest’s application is great, and it helped in reducing our working capital cycle a lot by reducing the time, from order to cash,” said Rajashekar, Director- Finance and Board member at Ozonetel Communications. “And the billing errors got reduced, it helped in improving our Billing and Revenue Management System and their support is good.”

Media Contact
Spoorthy Reddy Satti, Magnaquest Technologies, 91 06309990105, marketing@magnaquest.com, https://www.magnaquest.com/

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SOURCE Magnaquest Technologies

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Huawei Releases the fgOTN White Paper for Electric Power to Accelerate Intelligence with Technological Innovation

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DUBAI, UAE, Oct. 18, 2024 /PRNewswire/ — At GITEX GLOBAL 2024 in Dubai, during the summit themed “Leading Infrastructure to Accelerate Electric Power Intelligence”, Huawei released the fgOTN White Paper for Electric Power. The white paper aims to promote the digital and intelligent transformation of the electric power industry.

At the summit, Dr. Eesa M. Bastaki, Honorary Chairman of IEEE UAE Section, and Marcio Szechtman, Ex-CIGRE Technical Council Chair, introduced the industry standards, development trends, and digital transformation progress of power distribution facilities.

David Sun, Vice President, CEO of the Electric Power Digitalization BU, Huawei, delivered a keynote speech where he discussed how the changing structure of the power system has shifted the focus of power companies. With the rapid development of new energy, power companies are facing challenges such as difficulty in managing multiple access points and monitoring the power supply, as well as issues with interaction and consumption. The key to addressing these challenges lies in the distribution network. Huawei’s Intelligent Distribution Solution (IDS) aims to help power companies build intelligent distribution network by reducing line loss, improving power supply reliability, and enhancing management of distributed photovoltaic and charging pile groups.

In addition, security and reliability have always been a top priority for the power system. To address issues such as rapid expansion of equipment scale, exponential growth in power technology complexity, and equipment exceeding its service life in the power generation and transformation fields, Huawei has proposed Intelligent Power Station Solution and Intelligent Substation Solution to support power companies in transitioning from passive to active operation and moving towards predictive maintenance. At the same time, power companies are looking to improve OPEX efficiency through digital means, particularly by reducing communication costs through target network communication, reducing system construction costs through digital architecture reconstruction, and reducing labor costs through talent transformation.

Li Shenglei, Technical Director of the R&D Center of State Grid Shaanxi Electric Power Information and Communication Company, spoke of the latest practices of the IDS in State Grid Shaanxi. He said, “The latest version of high-speed power line communications (HPLC) is extremely helpful to us. The ability to identify the topology is crucial for measuring line loss and responding to emergencies. The HPLC and RF test outcomes are sufficient for most service scenarios.”

The load side presents the biggest challenge for the future power system, and improving backbone communication network is crucial in addressing this challenge. Huawei has partnered with global power partners to release the fgOTN White Paper for Electric Power. The release ceremony was attended by Sabu Mathew, CEO of 3W Networks, Sam Wang, Deputy Chief Engineer of Himark, Nick Liu, Vice President of Enterprise Optical Domain, Huawei, and Jason Li, President of Global Marketing & Solutions for Electric Power Digitalization BU, Huawei.

Nick Liu said in his speech, “The fgOTN in the OTN architecture offers several benefits, including providing transmission channels of high reliability, low latency, and high efficiency for small-granularity services like electric power. It can also easily increase network bandwidth for future digital and intelligent development, making it an excellent solution for upgrading SDH networks and constructing digital and intelligent grid networks.”

In the future, Huawei will continue to work with customers and partners to pave the way for intelligent electric power through scenario-driven and joint innovation.

For more details about the white paper, please visit:
https://e.huawei.com/en/material/optical/8e117dd97abf4236b4f0e7b0063282ec

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SOURCE HUAWEI

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Buena Vida y Salud ACO Recognized for Outstanding Efforts in Value-based Care

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BOSTON, Oct. 18, 2024 /PRNewswire/ — Buena Vida y Salud ACO was selected as a 2024 NAACOS Excellence Awards winner, receiving national recognition for outstanding efforts in value-based care. Dr. Sheila Magoon serves as the Executive Director of Buena Vida y Salud (BVyS) ACO and South Texas Physician Alliance in Harlingen, Texas. “Keeping patients healthy at home” is her mission and mantra; her BVyS clinical teams partnered with Health Data Analytics Institute (HDAI) to pioneer an AI-guided approach to patient targeting that yielded reductions in emergency department (ED) visits, unplanned hospital admissions, and costs over a 6-month period.

This strategic partnership with HDAI has enabled BVyS to significantly reduce the average number of ED visits

“We are pleased to share what we have learned with the broader ACO community.” said Sheila Magoon, MD, Buena Vida y Salud ACO, “Predictive analytics helps us identify the subset of patients who will benefit from high-touch, high-frequency interventions that are timely, specific, and impactful, ultimately leading to better health outcomes for our patient populations.”

Buena Vida y Salud’s Healthy@Home program focuses on monitoring and predicting costly patient outcomes, such as unplanned hospitalizations, fall-related injuries, exacerbation of heart failure, or development of sepsis/pneumonia. The BVyS and HDAI collaborative program team identified patients needing checkups and screenings, high-risk patients requiring interventions, and recently discharged patients for follow-up appointments. BVyS was able to create and distribute actionable reports to their physician offices, boosting productivity, performance, and revenue.

This strategic partnership has enabled BVyS to significantly reduce the average number of ED visits by 33%, unplanned hospital admissions by 22%, and positively impact their ACO’s financials by reducing overall claims dollars spent per ACO member per month (PMPM) for their high-risk patients. Patients in the advanced illness cohort experienced the greatest benefit from the high-touch care coordination program with a 41% reduction in unplanned hospitalizations and a 39.5% reduction in emergency ED visits.

“I cannot overstate the value of our partnership with HDAI. This award is truly for both of our organizations” Rafael Alvarez, COO of Buena Vida y Salud ACO states. “The HDAI team is insightful and quick to engage with us. We have learned and grown together by leveraging analytics, individual insight, and patient compassion.”

“It has been a great partnership, and we very much appreciate all the work BVyS has done on the ground to leverage the technology and make a significant impact for patients.” said Nassib Chamoun, Founder, President, and CEO of HDAI. “We are honored to support BVyS ACO in their mission to consistently deliver superior care to their patients, minimize unnecessary utilization, and support physicians in making the best clinical decisions.”

About Buena Vida y Salud ACO
Buena Vida y Salud is an Accountable Care Organization formed through a partnership with community physicians and the South Texas Physician Alliance. Servicing rural and urban patients across Texas and Virginia, their goal is to unite independent physicians to provide patients quality, coordinated, and affordable healthcare. For more information, please visit: https://www.buenavidaysalud.com/.

About NAACOS
The National Association of ACOs (NAACOS) is a nonprofit, member-led and owned organization made up of over 400 ACOs founded to reduce healthcare costs and improve quality of patient care for Medicare ACO members. For more information, please visit: https://www.naacos.com.

About Health Data Analytics Institute (HDAI)
HDAI, a HealthTech company, has created the first Intelligent Health Management System, HealthVision™. Powered by predictive analytics and generative AI, HealthVision allows clinicians to work smarter, not harder, helping to fight clinician burnout, improve care coordination, and lower overall costs. For more information, please visit: www.hda-institute.com

Company contact: Carola Endicott, carola.endicott@hda-institute.com, 617-699-0725

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SOURCE Health Data Analytics Institute

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The Standard Group Elevates Printing Services with the New Fuji J Press 750

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Bridging the precision of offset printing with the efficiency and flexibility of digital inkjet technology

READING, Pa. and LANCASTER, Pa., Oct. 18, 2024 /PRNewswire-PRWeb/ — The Standard Group, a leading provider of enterprise print, promo, and mail solutions, proudly announces the installation of the cutting-edge Fuji J Press 750. This strategic investment enhances The Standard Group’s printing capabilities, raising the bar for speed, quality, and service flexibility.

This press seamlessly blends the consistency and speed of offset printing with the flexibility of digital technology. It produces stunning, crisp detail—even at 2-point type

The Fuji J Press offers an impressive press sheet size of 23″ x 29.5″, making it a game-changer for the company’s operations. It brings unprecedented versatility, efficiency, and sustainability to The Standard Group’s portfolio, enabling the company to meet evolving client demands with even greater precision and quality.

“We are thrilled to welcome the Fuji J Press to our production line,” said Charles Minguez, Vice President of Operations. “This press seamlessly blends the consistency and speed of offset printing with the flexibility of digital technology. It produces stunning, crisp detail—even at 2-point type. We invite everyone to come see it in action for themselves.”

Known for handling a wide range of substrates and print formats, the Fuji J Press sets a new standard in digital printing. Its advanced technology ensures flawless color accuracy and high-resolution output, empowering businesses to expand their print offerings.

Mike Yerves, Press Manager, highlights the new technology’s sustainable advantages. “The digital inkjet technology of the Fuji J Press enables us to produce incredible results from the very first sheet, allowing clients to see and approve print quality on the paper of their choice. Plus, with its expanded color gamut, we can replicate over 90% of Pantone colors, reducing costs without compromising brand integrity.”

With this new press, The Standard Group is better equipped than ever to deliver exceptional print solutions to a broad range of clients—from small businesses to large enterprises.

For more information about us and our expanded capabilities, please visit www.standardgroup.com or contact us at info@standardgroup.com.

Media Contact

Thanh Nguyen, The Standard Group, 1 610-375-6174 1154, tnguyen@standardgroup.com, standardgroup.com

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SOURCE The Standard Group

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