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Goodcall’s 3rd Generation AI Phone Agent for business combines Speed, Accuracy and Simplicity

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Sub-second response times: With the best voices in the market these 3rd Generation AI Phone Agents respond in under half a second with 100% accuracy.

PALO ALTO, Calif., Oct. 15, 2024 /PRNewswire/ — Goodcall, a leader in AI-driven voice solutions, today announced the launch of its latest AI Phone Agent capabilities for businesses of all sizes. With sub half-second response times and seamless integration of new logic flows, Goodcall is the most advanced AI Phone Agent on the market, capable of automating customer calls with natural language understanding and precision. Monthly subscriptions range from $59 to $199 per agent, offering scalable value for SMBs and enterprises alike. Learn more or book a demo at https://www.goodcall.com.

Recognized by industry leaders like Google and Microsoft, Goodcall’s AI Phone Agent delivers a fast, intuitive, and highly accurate solution that streamlines customer interactions and automates routine tasks, allowing businesses to manage high call volumes effortlessly. With new logic branching capabilities, Goodcall enables dynamic customer journeys—guiding callers through yes/no questions, multiple-choice options, and CRM-synced personalized experiences, all in under a second.

Goodcall currently powers over 2, 000 AI Phone Agents that automate customer calls in 50 states daily, handling more than 4 million phone calls across small businesses and large enterprises alike. Whether a solo entrepreneur or a call center operator, businesses can now automate customer interactions with precision and speed, reducing customer wait times and increasing engagement with natural, human-like conversations.

A Trusted AI Partner for SMBs and Enterprises

By 2025, it’s estimated that 95% of customer interactions will be powered by AI and conversational AI solutions; however, current solutions still suffer from hallucinations, language toxicity and user bias, while others lack the domain expertise to handle the majority of inbound requests.

Founded by former Google Speech AI leader, Bob Summers, Goodcall has earned the trust of some of the world’s most innovative companies, and leverages its deep expertise in conversational AI to deliver a new level of customer service and improved interactions.

The AI voice agent offers the perfect combination of speed, accuracy, and simplicity to improve customer experience (CX) and handle sales and service based tasks with ease.

New Features Powering Goodcall

Sub Half-Second Response Times: Goodcall’s AI Phone Agent responds faster than the industry average, ensuring smooth, real-time interactions with customers.Flexible Logic Flows: Introducing conditional logic to automate call flows based on customer inputs, enabling tailored customer experiences with yes/no and multiple-choice questions.Instant CRM Sync: Goodcall’s seamless integration with CRM systems ensures that new and returning customers are instantly recognized, allowing businesses to offer a personalized touch with every call.No Coding Required: Goodcall’s self-service model allows businesses to configure and deploy AI Phone Agents in minutes, with no technical expertise needed.

“At Goodcall, we’ve taken everything we learned from building world-class AI at Google and applied it to the needs of everyday businesses. Whether you’re a solo entrepreneur or a global enterprise, our solution simplifies AI deployment while ensuring it’s reliable, accurate, and fast. This is truly concierge-level voice automation that works for everyone, without the need for specialized skills,” said Bob Summers, founder and CEO of Goodcall.

Goodcall’s new release marks a major milestone in the company’s journey. The company now supports more than 30, 000 businesses nationwide, making sophisticated AI voice technology accessible to every business, regardless of size or technical capability.

About Goodcall

Founded in 2021 by former Google Speech AI leader Bob Summers, Goodcall is headquartered in Palo Alto, California. The company’s AI Phone Agent platform transforms how businesses manage customer calls, automating millions of conversations and ensuring that no customer opportunity is missed. Trusted by thousands of businesses and partners like Google, Microsoft, and Yelp, Goodcall delivers cutting-edge, natural, and responsive voice AI solutions that set a new standard in customer service for small and large in-house call centers.

For more information, visit www.goodcall.com.

Danny Lannon
Head of Growth
Goodcall AI Inc.
danny@goodcall.ai 

“This release was issued through WebWire®. For more information, visit http://www.webwire.com.”

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SOURCE Goodcall AI Inc.

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Southeast Asia Data Center Cooling Market to Grow by USD 563.7 Million (2024-2028) as Mini Data Centers Adoption Rises, with AI Powering Market Evolution- Technavio

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NEW YORK, Oct. 15, 2024 /PRNewswire/ — Report on how AI is driving market transformation – The Data Center Cooling Market in southeast asia size is estimated to grow by USD 563.7 million from 2024-2028, according to Technavio. The market is estimated to grow at a CAGR of over 6.78% during the forecast period. rising adoption of mini data centers is driving market growth, with a trend towards increasing adoption of DCIM solutions. However, rise in different operational regulations poses a challenge – Key market players include 3M Co., AIRSYS Refrigeration Engineering Technology Co. Ltd., Alfa Laval AB, Alphabet Inc., Amazon.com Inc., Cisco Systems Inc., Daikin Industries Ltd., Dell Technologies Inc., Emerson Electric Co., Hewlett Packard Enterprise Co., Hitachi Ltd., Huawei Technologies Co. Ltd., International Business Machines Corp., Lenovo Group Ltd., Mitsubishi Electric Corp., Modine Manufacturing Co., NEC Corp., Nortek, Oracle Corp., Quanta Computer Inc., Schneider Electric SE, Vertiv Holdings Co., and Wiwynn Corp..

Key insights into market evolution with AI-powered analysis. Explore trends, segmentation, and growth drivers- View the snapshot of this report

Data Center Cooling Market In Southeast Asia Scope

Report Coverage

Details

Base year

2023

Historic period

2018 – 2022

Forecast period

2024-2028

Growth momentum & CAGR

Accelerate at a CAGR of 6.78%

Market growth 2024-2028

USD 563.7 million

Market structure

Fragmented

YoY growth 2022-2023 (%)

6.24

Regional analysis

Southeast Asia

Performing market contribution

Southeast Asia at 100%

Key countries

Singapore, Malaysia, Indonesia, Thailand, and Rest of Southeast Asia

Key companies profiled

3M Co., AIRSYS Refrigeration Engineering Technology Co. Ltd., Alfa Laval AB, Alphabet Inc., Amazon.com Inc., Cisco Systems Inc., Daikin Industries Ltd., Dell Technologies Inc., Emerson Electric Co., Hewlett Packard Enterprise Co., Hitachi Ltd., Huawei Technologies Co. Ltd., International Business Machines Corp., Lenovo Group Ltd., Mitsubishi Electric Corp., Modine Manufacturing Co., NEC Corp., Nortek, Oracle Corp., Quanta Computer Inc., Schneider Electric SE, Vertiv Holdings Co., and Wiwynn Corp.

Market Driver

Data Center Infrastructure Management (DCIM) plays a crucial role in optimizing cooling systems in data centers through remote software. Vendors are prioritizing DCIM solutions due to their ability to monitor and manage temperatures efficiently. DCIM adoption offers significant benefits, such as reducing power consumption by over 20% and increasing cooling efficiency by approximately 40%. The return on investment (ROI) is typically achieved within 12-24 months, as DCIM eliminates human errors. Schneider Electric, a leading vendor, provides StruxureWare DCIM and EcoStruxure IT, offering complete visibility into cooling systems and server statuses. The growing demand for efficient systems and DCIM solutions will fuel the expansion of the data center cooling market in Southeast Asia. 

The Data Center Cooling Market in Southeast Asia is witnessing significant growth due to increasing data center operations and the data generation from OTT platforms, streaming services, and cloud services. High energy consumption and heat generation are major challenges in data centers, leading to the adoption of innovative cooling solutions like pre-engineered cooling modules with precision cooling capabilities. These modules offer scalability for high-density computing and energy efficiency, reducing both operational costs and carbon emissions. Amidst the pandemic, there is a growing focus on environmental sustainability and safety measures in data center infrastructure. Manufacturers are investing in specialized infrastructure and technology to address cooling issues and ensure flexibility, security, and regional opportunities. The market is segmented into components, solutions, and services. High investment costs and the need for energy-efficient data centers are driving the demand for energy-saving components and solutions. The latest trends include the use of carbon-neutral cooling systems and the integration of AI and IoT for predictive maintenance and optimization. 

Request Sample of our comprehensive report now to stay ahead in the AI-driven market evolution!

Market Challenges

In Southeast Asia’s data center cooling market, meeting construction schedules and contractual requirements is a significant challenge. Delays often exceed projected costs, and factors such as governmental inaction, public opposition, financing difficulties, weather conditions, unavailable materials, changing project scopes, labor disruptions, industrial accidents, and environmental hazards can further complicate matters. Obtaining clearances and adhering to regulatory requirements also pose challenges, leading to delays and damage to vendors’ reputations. These issues can result in lost deals and contracts for cooling systems, servers, and network equipment, thereby hindering market growth in Southeast Asia during the forecast period.The Data Center Cooling Market in Southeast Asia faces challenges due to the increasing demand for energy-efficient data centers, driven by data generation from OTT platforms, streaming services, and IT infrastructure. Power consumption and heat generation are major concerns, requiring advanced cooling equipment. The pandemic has accelerated digital transformation, leading to higher data volumes and the need for specialized infrastructure. High investment costs and cooling issues are barriers, but opportunities exist in sectors like healthcare, manufacturing, and cloud services. Carbon emissions and safety measures are key concerns, making technology advancements essential. Latest trends include scalability, security, flexibility, and regional opportunities. The market includes components like air conditioners, precision air conditioners, and services like installation & deployment, maintenance, and various cooling methods such as non-raised floor, raised floor, containment, IT & telecom, energy, and rack-based, row-based, and room-based cooling for data-intensive applications and cloud computing.

Discover how AI is revolutionizing market trends- Get your access now!

Segment Overview 

This data center cooling market in southeast asia report extensively covers market segmentation by

Type 1.1 Room cooling1.2 Rack and row coolingTechnology 2.1 Liquid-based cooling2.2 Air-based coolingComponent 3.1 Air conditioners3.2 Economizers3.3 Cooling towers3.4 Chillers3.5 OthersGeography 4.1 Southeast Asia

1.1 Room cooling- In the data center cooling market of Southeast Asia, room cooling solutions are gaining popularity due to their effectiveness in maintaining a consistent temperature within data centers. These solutions utilize CRAH units that work in tandem with sensors to monitor headload and distribute chilled air through ducts and vents. Vendors like Vertiv offer small room cooling systems, ideal for small-to-medium data centers, with cooling capacities ranging from 1.5-11 tons (5.3-40 kW). The growth of data centers in Southeast Asia’s arid climate environment fuels the demand for these systems. By providing efficient air distribution through raised floors, these solutions ensure a continuous supply of cool air, contributing to the moderate growth of the room cooling segment in the region’s data center cooling market.

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Research Analysis

The Data Center Cooling Market in Southeast Asia is experiencing significant growth due to the increasing demand for energy-efficient data centers to support the data generation from OTT platforms, streaming services, and cloud services. With the proliferation of big data, connected devices, and IT infrastructure, specialized infrastructure is becoming essential to manage the heat generated by these systems. However, high investment costs and cooling issues are major challenges. The market is witnessing the adoption of the latest trends, such as technology advancements in cooling equipment and carbon emissions reduction through renewable energy sources. Safety measures are also a priority, with manufacturers focusing on developing solutions that minimize the risk of fires and other safety hazards. The market is segmented into component and solution segments, with the solution segment expected to dominate due to the growing demand for integrated cooling solutions. The services segment is also gaining traction as companies seek expert assistance in designing and implementing cooling systems.

Market Research Overview

The Data Center Cooling Market in Southeast Asia is witnessing significant growth due to the data generation from OTT platforms, streaming services, and the increasing adoption of cloud services, big data, and connected devices. Energy-efficient data centers are becoming a priority to reduce power consumption and heat generation. Cooling equipment is a crucial component of IT infrastructure, with air conditioners, precision air conditioners, and specialized infrastructure solutions being popular choices. The pandemic has accelerated digital transformation, leading to high investment costs and cooling issues. Carbon emissions and safety measures are also key concerns. Technology advancements include pre-engineered cooling modules, precision cooling capabilities, and scalable designs for high-density computing. The market includes solution segments like installation & deployment, maintenance services, and various cooling techniques such as non-raised floor, raised floor, containment, IT & telecom, energy, rack-based cooling, row-based cooling, and room-based cooling. Data-intensive applications like cloud computing, digital services, and environmental sustainability are driving opportunities in the region. Innovative solutions like pre-engineered cooling modules and flexible designs offer scalability and security. The latest trends include energy consumption reduction, high-density computing, and the integration of renewable energy sources.

Table of Contents:

1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation

TypeRoom CoolingRack And Row CoolingTechnologyLiquid-based CoolingAir-based CoolingComponentAir ConditionersEconomizersCooling TowersChillersOthersGeographySoutheast Asia

7 Customer Landscape
8 Geographic Landscape
9 Drivers, Challenges, and Trends
10 Company Landscape
11 Company Analysis
12 Appendix

About Technavio

Technavio is a leading global technology research and advisory company. Their research and analysis focuses on emerging market trends and provides actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions.

With over 500 specialized analysts, Technavio’s report library consists of more than 17,000 reports and counting, covering 800 technologies, spanning across 50 countries. Their client base consists of enterprises of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio’s comprehensive coverage, extensive research, and actionable market insights to identify opportunities in existing and potential markets and assess their competitive positions within changing market scenarios.

Contacts

Technavio Research
Jesse Maida
Media & Marketing Executive
US: +1 844 364 1100
UK: +44 203 893 3200
Email: media@technavio.com
Website: www.technavio.com/

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Dr. Ming-Chien Chyu accepted into Forbes Technology Council

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Forbes Technology Council is an invitation-only, vetted professional organization for world-class senior-level CIOs, CTOs, and technology executives.

BOSTON, Oct. 15, 2024 /PRNewswire-PRWeb/ — Dr. Ming-Chien Chyu, Founding President and Executive Director, Healthcare Engineering Alliance Society (HEALS), and professor at Texas Tech University, has been accepted into Forbes Technology Council, an invitation-only community for world-class CIOs, CTOs, and technology executives.

“recognition as a (or the) pioneer in Healthcare Engineering, the ‘Father of Healthcare Engineering’, and a world’s leader in engineering, technology, healthcare, and education”

HEALS is a global organization focusing on improving and advancing all aspects of healthcare through engineering, bridging the gap between healthcare and engineering, synergizing the two fields, preparing engineering students and engineers for jobs in healthcare, and helping healthcare professionals apply engineering to solve healthcare problems.

Dr. Chyu was selected by a review committee based on a track record of dedication to improving and advancing healthcare through engineering, as well as personal and professional achievements and honors including recognition as a (or the) pioneer in Healthcare Engineering, the “Father of Healthcare Engineering”, and a world’s leader in engineering, technology, healthcare, and education by more than 20 US-based global magazines (14 cover stories) and news outlets, with comments such as “his leadership has galvanized a global community of engineers, healthcare experts, and students dedicated to effecting positive change in healthcare delivery, administration, and technology”, and “Dr. Chyu’s remarkable accomplishments and dedication have undeniably left an indelible mark on the fields of engineering and healthcare.”

As a member of the Council, Dr. Chyu will connect and collaborate with other respected leaders in a private forum. Dr. Chyu will also have the opportunity to share his expert insights in original articles and contribute to published Expert Panels alongside other experts on Forbes.com.

“As the founder of HEALS, joining Forbes Technology Council is a recognition of my contributions in bridging between healthcare and engineering; as one of very few university professors accepted by FTC, joining FTC is a recognition of my efforts in bridging between academia and industry,” said Dr. Chyu.

ABOUT FORBES COUNCILS

Forbes Councils is a collective of invitation-only communities created in partnership with Forbes and the expert community builders who founded Young Entrepreneur Council (YEC). In Forbes Councils, exceptional business owners and leaders come together with the people and resources that can help them thrive.

To learn more about Forbes Councils, visit https://councils.forbes.com.

Healthcare Engineering Alliance Society (HEALS)

https://www.healthcare-engineering.org/

Media Contact

Ming-Chien Chyu, Healthcare Engineering Alliance Society (HEALS), 1 806 793 6873, contact@healthcare-engineering.org, https://www.healthcare-engineering.org/

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SOURCE Healthcare Engineering Alliance Society (HEALS)

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RTX’s Raytheon SM-3® Block IIA achieves full-rate production approval

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This marks the first Missile Defense Agency cooperative development program with Japan to reach this milestone

TUCSON, Ariz., Oct. 15, 2024 /PRNewswire/ — Raytheon, an RTX (NYSE: RTX) business, has entered full-rate production for Standard Missile-3 Block IIA, validating the program’s design maturity amid increased demand for the product from the United States and allied partners.

The SM-3 Block IIA production milestone cleared the way for a $1.9 billion award from the U.S. Missile Defense Agency in July 2024 to produce rounds for both the U.S. government and Japan Ministry of Defense.

Full-rate production signals that there is no elevated design or manufacturing risk in the missile and validates its reliability and performance.

“SM-3 Block IIA is a testament to the continuing partnership with Japanese industry to mature ballistic missile defense capabilities for the defense of our nation and our allies around the globe,” said Barbara Borgonovi, president of Naval Power at Raytheon. “This milestone indicates that the team has achieved full maturity in the missile’s design which leads to greater efficiencies throughout the program.”

SM-3 Block IIA, created in a landmark cooperative development program between MDA, Japan Ministry of Defense and their industry partners (Raytheon and Japanese industry), is the first MDA-procured program of its kind to achieve this manufacturing milestone. SM-3 Block IIA features larger rocket motors and an enhanced kinetic warhead compared to its predecessors, allowing it to engage threats faster and protect larger regions from short- to intermediate-range ballistic missile threats.

Work under this contract will be done at Raytheon facilities in Tucson, Ariz.; and Huntsville, Ala., with completion by February 2031.

About Raytheon

Raytheon, an RTX business, is a leading provider of defense solutions to help the U.S. government, our allies and partners defend their national sovereignty and ensure their security. For more than 100 years, Raytheon has developed new technologies and enhanced existing capabilities in integrated air and missile defense, smart weapons, missiles, advanced sensors and radars, interceptors, space-based systems, hypersonics and missile defense across land, air, sea and space.

About RTX

With more than 185,000 global employees, RTX pushes the limits of technology and science to redefine how we connect and protect our world. Through industry-leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon – we are advancing aviation, engineering integrated defense systems, and developing next-generation technology solutions and manufacturing to help global customers address their most critical challenges. The company, with 2023 sales of $69 billion, is headquartered in Arlington, Virginia.

For questions or to schedule an interview, please contact corporatepr@rtx.com

 

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SOURCE RTX

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