Connect with us

Technology

A1 International Business enhances its international voice operations with Linxa Connect

Published

on

A1 International Business teams up with Linxa to revolutionize its international voice operations with exceptional levels of automation and efficiency.

LONDON, Oct. 15, 2024 /PRNewswire/ — Linxa, a leading provider of telecom software solutions, is proud to announce that A1 International Business, a key division of A1 Telekom Austria Group responsible for international voice, messaging, and roaming, has successfully gone live with Linxa Connect to support its international voice operations. This strategic partnership marks a major milestone, with Linxa Connect replacing multiple legacy routing, rating, billing, pricing, and reporting systems to deliver unprecedented automation and operational efficiency.

Linxa implemented its hybrid deployment model, hosting Linxa Connect in Germany while deploying routing servers on-site at A1’s premises. This setup will allow A1 to reduce operational complexity and costs by replacing several legacy systems. With its greater ability and flexibility, the Linxa platform will enable A1 International Business to adapt more quickly to evolving market demands and better serve its customers.

“We’re thrilled to support A1 International Business, a significant European and global player in the wholesale industry,” said Kunal Dave, Vice President, Global Sales at Linxa. “By transitioning A1 to our advanced Linxa voice platform, we’ve accelerated transformation of their international voice operations, streamlining processes, improving operational efficiency, and realizing significant cost savings. The platform offers further opportunities for growth by integrating other Linxa products, enabling A1 to explore even more creative solutions in the voice and number-intelligence space.”

The Linxa project team worked closely with A1 to understand their challenges, re-engineering processes and leveraging the flexibility of Linxa Connect to mitigate issues. This collaboration has enhanced A1’s ability to respond swiftly to market demands, delivering dynamic solutions  to their customers and partners.

Denis Filazafovitch, Director of International Business at A1, stated: “Migrating to Linxa’s voice platform marks a significant step in the ongoing transformation of A1’s international voice business. With Linxa Connect, we’ve gained greater operational efficiency and the agility to navigate the increasing complexity of the international voice market. This shift provides us with enhanced control and confidence in our core operations, while also opening new opportunities for growth through advanced business intelligence and security features.”

As A1 International Business moves forward with Linxa Connect, the company confirms its commitment to serve its customers with the highest quality and efficiency, involving industry innovations and dynamically responding to changes in the international telecom landscape. This project underscores Linxa’s dedication to innovate and deliver cutting-edge solutions, that enables partners to operate more efficiently and competitively.

About Linxa

Linxa delivers telecom software platforms designed to make it simpler and faster to grow profitability and capture new revenue in the complex telecom market. Along with high performance switching and network products, we offer tools and support to efficiently manage rating, pricing, routing, monitoring / reporting and invoicing with high levels of automation. This enables telecom providers to focus on their core business, reduce fraud and disputes, while optimizing routing and making real-time decisions based on price and quality. Linxa has offices in the UK and Turkey with local presence in USA, Sweden, Netherlands, Germany, Tunisia, South Africa and Australia. 
www.linxa.com

About A1 International Business

About A1 Group:

A1 Group, listed on the Vienna Stock Exchange, is a leading provider of digital services and communications solutions in Central and Eastern Europe with around 29 million customers, currently operating in seven countries under the brand A1: Austria, Bulgaria, Belarus, Croatia, the Republic of Serbia, Slovenia and the Republic of North Macedonia.

Offering communications, payment and entertainment services as well as integrated business solutions, A1 Group achieved revenues of 5.3 billion Euros by year end 2023. Around 18,000 employees and state of the art broadband infrastructure make digital business and lifestyle possible and enable people, companies and things to connect everywhere anytime. As European unit of América Móvil, one of the largest wireless services providers in the world, A1 Group is headquartered in Vienna and gives access to global solutions. www.A1.group

www.internationalbusiness.a1.group

View original content:https://www.prnewswire.co.uk/news-releases/a1-international-business-enhances-its-international-voice-operations-with-linxa-connect-302274565.html

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Technology

New Hardening Methods Available for CNC Turning

Published

on

By

SCHAUMBURG, Ill., Oct. 15, 2024 /PRNewswire/ — meviy, the cutting-edge parts procurement platform developed by MISUMI Group Inc. is excited to announce the immediate availability of advanced hardening options for CNC Turning, providing engineers with greater flexibility in part design and manufacturing. These new options include Vacuum Hardening for full part hardening and Induction Hardening for selective hardening, allowing for a broader range of mechanical properties to meet the demands of various applications.

Key Features of the New Hardening Methods:

Full Part Hardening: Engineers can now choose from two heat treatment options to harden entire parts:Immersion Quenching: A cost-effective and quick heat treatment using a conventional furnace and oil bath.Vacuum Quenching: A precise, distortion-resistant heat treatment using a vacuum furnace, ideal for components requiring high accuracy.

Selective Hardening: This process allows specific areas of a part to be hardened while avoiding threads or areas with precision tolerances.Induction Hardening: A targeted method that uses an induction coil to heat and quench designated areas, offering precise control over part hardness.

In addition to these new hardening methods, engineers can now specify a desired hardness range for both Immersion and Vacuum Quenching, ensuring components meet specific performance criteria.

Extended Size Range for Heat Treatment:

Diameters 10-150mm: Parts can be hardened up to 300mm in length.Diameters 150-250mm: Parts can be hardened up to 200mm in length.Diameters 250-300mm: Parts can be hardened up to 100mm in length.

These expanded heat treatment capabilities offer enhanced design options, allowing engineers to create parts with tailored mechanical properties for even the most demanding applications.

The expansion of Heat Treatment capabilities has also expanded the maximum length of parts that can be hardened.

Additional Lead time for Hardening services is 2-4 days.

The depth of hardening cannot be specified but a depth of 1mm or more into the part surface is guaranteed.

For supported hardnesses and lead times by material, click here.

For appearance and quality standards of hardened products, click here.

For operation manual on how to specify different hardening methods, click here.

For more information on these new services and to see how meviy can support your CNC turning needs, visit meviy.

About meviy: 
meviy is a next-generation manufacturing platform that offers instant quotations and on-demand custom mechanical parts services, empowering businesses to optimize efficiency and achieve unparalleled success in the competitive market landscape.

About MISUMI: 
MISUMI is a global distributor and manufacturer of industrial automation components. With a commitment to offering efficient, cost-effective solutions, MISUMI is a single source for the electric vehicle manufacturing and assembly industry. MISUMI’s catalog of highly configurable components is a fast, reliable, and cost-effective option for last minute design changes, prototyping, and meeting full-scale design and application requirements.

View original content to download multimedia:https://www.prnewswire.com/news-releases/new-hardening-methods-available-for-cnc-turning-302275182.html

SOURCE MISUMI USA

Continue Reading

Technology

Luma Health Announces Spark, Multi-Model Generative AI to Tackle Staff Work and Get Patients the Care They Need More Efficiently

Published

on

By

New capabilities include automated fax processing and patient-facing omnichannel concierge

SAN FRANCISCO, Oct. 15, 2024 /PRNewswire/ — Today, Luma Health announces the release of its new AI, named Spark, and the first two new AI-powered products in its industry-leading Patient Success Platform™. Spark uses multi-model generative AI to address some of the most common operational challenges for health systems, including high call volume and manual fax processing, which create delays in care and require up-staffing expensive call centers. The new technology represents an innovative use of AI applied to health systems’ biggest pain points in patient access.

“Our goal has always been to make it easier to get patients and providers to the moment of care. We’ve been using machine learning, tensors, and natural language processing (NLP), for years, and LLM-powered Spark is the next iteration of the Luma platform,” said Luma’s co-founder and CTO, Aditya Bansod. “Our vision is to use this latest groundbreaking technology to solve persistent challenges on a massive scale, and now the technology is equipped to help us deliver a next-generation patient experience.”

Spark is woven into Luma’s comprehensive platform and deeply EHR-integrated, enabling it to transform challenging parts of patient access. It supports both patient interactions and staff efficiency by relying on:

Bi-directional integration with leading EHRs, including Oracle Health, Epic, eClinicalWorks, MEDITECH, athenahealth, NextGen, and Greenway Health.Zero-retention generative AI used with healthcare privacy in mind, including OpenAI GPT-4, Claude Opus, deepgram, and others, fine-tuned for healthcare.Industry-leading information security (HITRUST r2, SOC Type II, ISO 27001:2022, and TX-RAMP Level 2 certified), with Spark built to be in compliance with ISO 42001:2023.

The first two Spark-enabled products automate fax processing (Luma‘s Fax Transform) and provide a patient-facing voice AI concierge (Luma’s Navigator), respectively, helping save staff time and improve patient access to care. Luma will invest in underpinning the Patient Success Platform™ with Spark, including with new enhancements available today throughout staff-facing workflows.

Early adopters of Luma’s newest Spark products are seeing impressive outcomes. University of Arkansas for Medical Sciences (UAMS) saw the following outcomes with Luma’s Navigator within one month:

98 manual call center staff hours saved/eliminated95% of phone calls completely automated82% patient verification success rate1,200 cancellations processed without any human interaction

“We were looking for efficiency — and we found it with Navigator,” said Michelle Winfield-Hanrahan,  RN, BSN, MHA, MSN,  UAMS’ Chief Clinical Access Officer and Associate Vice Chancellor for Access. “The team was spending three hours daily just listening to patient voicemails and then going in and canceling appointments. Navigator completely took that manual work off our plates. It sounds and acts like a human, and it’s so helpful. Our outcomes have been very positive, and really exceeded what I expected.”

Navigator assists patients with a personal touch and deep contextual awareness, going far beyond the capabilities of simple IVR call routing. Navigator is also available in many different  languages. For example, patients can:

Call about their own appointment, then follow up on their child’s appointment and request a medication refill in the same interaction.Ask questions about how to prep for an upcoming procedure, then get a link with directions to the clinic.Receive a text message back if their call is dropped, allowing them to continue where they left off.

Another new product, Fax Transform, uses Luma’s Spark AI capabilities to automatically parse structured data from faxes including referrals, DME requests, and prescription refills. Staff verify the information with one click, then the referral is automatically created in a health system’s EHR using Luma’s bi-directional EHR integration. At DENT Neurologic Institute, Fax Transform is saving significant time and effort:

3x faster fax processing70% time savings on fax workflows

“We receive a lot of faxes – over 500 per day across the organization – and it’s just impossible to keep up with manually,” said Emily Smythe, DENT’s Manager of Quality & Analytics. “Processing a single fax can take up to five minutes. Fax Transform automates it completely, so it takes 10 seconds or less to file a fax.”

“Health systems are doing more than ever to serve their patients with fewer staff and resources, and they don’t have time to waste on AI solutions that offer shallow EHR integration or create more overhead,” said Luma’s co-founder and CEO Adnan Iqbal. “That’s why we focused Spark on the most common challenges we hear from health systems: high call volume, backlogged referrals, lost revenue, and not enough staff to handle it all manually.”

Luma Health revealed Spark to more than 500 customer attendees last week at its fourth annual customer conference, Lumanate. Spark will continue to power Luma’s development, with AI-powered enhancements to financial workflows, reporting, and more all planned for early 2025. Learn more about Spark at www.lumahealth.io/spark.

About Luma Health
Luma was founded on the idea that healthcare should work better for all patients. Instead of a disconnected experience, where patients are forced to be their own healthcare advocates and provider teams struggle to reach their patients, every point along the care journey should be simple, seamless, and effective. Luma’s Patient Success Platform™ empowers patients and providers to be successful by connecting and orchestrating all the steps in the patient journey, along with all the operational workflows and processes in the healthcare ecosystem. Headquartered in San Francisco, Luma serves more than 600 health systems, integrated delivery networks, federally qualified health centers, specialty networks, and clinics across the United States, and today orchestrates the care journeys of more than 100 million patients. Additional information about the company is available at the Luma website, LinkedIn, Facebook, and X.

CONTACT: Kara Bodner, kara@lumahealth.io

View original content to download multimedia:https://www.prnewswire.com/news-releases/luma-health-announces-spark-multi-model-generative-ai-to-tackle-staff-work-and-get-patients-the-care-they-need-more-efficiently-302275632.html

SOURCE Luma Health

Continue Reading

Technology

ITURAN LOCATION AND CONTROL LTD. SCHEDULES THIRD QUARTER 2024 RESULTS RELEASE AND CONFERENCE CALL FOR THURSDAY, NOVEMBER 21, 2024

Published

on

By

Conference Call Scheduled at 10am ET

AZOUR, Israel, Oct. 15, 2024 /PRNewswire/ — Ituran Location and Control Ltd. (NASDAQ: ITRN), announced that it will be releasing its third quarter 2024 results on Thursday, November 21, 2024.

The Company will be hosting a conference call later that day at 10am Eastern Time. On the call, management will review and discuss the results, and will be available to answer investor questions.

To participate, please call one of the following teleconferencing numbers. Please begin placing your calls a few minutes before the conference call commences. If you are unable to connect using the toll-free numbers, please try the international dial-in number.

US Dial-in Number: 1 866 860 9642
ISRAEL Dial-in Number: 03 918 0609
INTERNATIONAL Dial-in Number:  +972 3 918 0609
at:
10:00am Eastern Time, 7:00am Pacific Time, 5:00pm Israel Time

For those unable to listen to the live call, a replay of the call will be available from the day after the call in the investor relations section of Ituran’s website.

About Ituran
Ituran is a leader in the emerging mobility technology field, providing value-added location-based services, including a full suite of services for the connected-car. Ituran offers Stolen Vehicle Recovery, fleet management as well as mobile asset location, management & control services for vehicles, cargo and personal security for the retail, insurance, financing industries and car manufacturers. Ituran is the largest OEM telematics provider in Latin America. Its products and applications are used by customers in over 20 countries. Ituran is also the founder of the Tel-Aviv based DRIVE startup incubator to promote the development of smart mobility technology.

Ituran’s subscriber base has been growing significantly since the Company’s inception to over 2.3 million subscribers using its location-based services with a market leading position in Israel and Latin America. Established in 1995, Ituran has approximately 2,800 employees worldwide, with offices in Israel, Brazil, Argentina, Mexico, Ecuador, Columbia, India, Canada and the United States.

For more information, please visit Ituran’s website, at: www.ituran.com

 

Company Contact

Udi Mizrahi

udi_m@ituran.com

Deputy CEO and VP Finance, Ituran

(Israel) +972 3 557 1348

International Investor Relations

Ehud Helft

ituran@ekgir.com

EK Global Investor Relations

(US) +1 212 378 8040   

 

Logo: https://mma.prnewswire.com/media/1972820/Ituran_logo.jpg

View original content:https://www.prnewswire.com/news-releases/ituran-location-and-control-ltd-schedules-third-quarter-2024-results-release-and-conference-call-for-thursday-november-21-2024-302276174.html

SOURCE Ituran Location and Control Ltd.

Continue Reading

Trending