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eHealth Is Ready to Help Medicare Beneficiaries Navigate a Challenging Annual Enrollment Period This Year

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eHealth offers Medicare beneficiaries comprehensive support, including its new “LiveAdvise” tool, to help them enroll in 2025 Medicare coverage

AUSTIN, Texas, Oct. 11, 2024 /PRNewswire/ — Starting on October 15, this year’s Medicare Annual Enrollment Period (AEP) is widely expected to be the most dynamic in recent memory, but after a year of disciplined preparation, eHealth, Inc. (Nasdaq: EHTH) (eHealth.com) is ready to help beneficiaries review their options and identify and enroll in the right Medicare plan for their personal needs and budget.

A Year of Innovation

For the third consecutive year, eHealth is leveraging new technology and internal processes to support Medicare beneficiaries this AEP. The company is officially launching its “LiveAdvise” experience (formerly known as “Advisor in the Room”), allowing beneficiaries to navigate the shopping and enrollment process with a live agent by video, building personal relationships and bridging the gap between the online and in-person shopping experience. Additional technology improvements this AEP include:

“MatchMonitor,” a tool to simplify AEP for existing eHealth customers whose plans may be changing”AppTracker,” to keep customers informed of the status of their application every step of the wayIntuitive improvements to the customer experience, including enhanced usability and personalization across the ecommerce siteUp-front needs analysis tools to help beneficiaries focus on the plans that are best suited to their prioritiesImproved live agent chat and co-browsing functions

Building on a foundation of success

Last year eHealth successfully launched a new brand identity based on rigorous consumer research and testing, and a new company spokesperson, Eve, who embodies the company’s brand and represents the compassion and expertise eHealth customers deserve. This year eHealth is building on that foundation with new direct-response television ads, online ads, and other marketing content featuring Eve and showcasing real-life Medicare beneficiaries using eHealth to review their coverage options and save money on premiums and out-of-pocket costs. eHealth will also deploy an integrated marketing strategy across paid search, direct mail, email, search engine optimization, affiliate, and strategic partner channels. See Eve’s newest ad here.

A nimble, empowered organization

After last year’s Medicare AEP, eHealth made strategic adjustments in its business organization to empower leadership to more effectively pursue and achieve business goals while encouraging innovation and cooperation across teams. Throughout the spring and summer months the company also hired and trained new licensed in-house insurance agents and representatives to support AEP goals for 2024. To help ensure beneficiary satisfaction, eHealth’s phone agents will be supported by refined and expanded back-office support tools and a “100% Verification” standard for telephonic enrollments to ensure clarity for beneficiaries and higher-quality enrollments for carriers.

A team dedicated to customer care

Across the organization, eHealth employees are doing their part to make this AEP a success. Through company social channels, eHealth is highlighting the personal stories of licensed insurance agents and other employees with its “We are eHealth” campaign. Additionally, for the second year in a row the company’s “AEP Aces” initiative is encouraging employees who do not typically work directly with beneficiaries to undergo special training and volunteer as phone screeners during the busiest weeks of AEP.  eHealth employees are motivated to volunteer to help reduce hold times and assist with providing beneficiaries a great experience.

“Medicare beneficiaries could face a challenging AEP this year because of significant changes to their current plans, including out-of-pocket costs and core and supplemental benefits,” said eHealth CEO Fran Soistman. “We’ve focused all our efforts over the past several months to serve beneficiaries better and more effectively in finding the right Medicare coverage for their personal needs and budget. I am particularly proud of the united determination among our employees to make this a successful AEP, both for our customers and the company.”

About eHealth (NASDAQ: EHTH) 
We’re Matchmakers. For over 25 years, eHealth has helped millions of Americans find the healthcare coverage that fits their needs at a price they can afford. As a leading independent licensed insurance agency and advisor, eHealth offers access to over 180 health insurers, including national and regional companies. 

For more information about eHealth, visit ehealth.com or follow us on LinkedIn, Facebook, Instagram, and X. Open positions can be found on our career page.  

Media inquiries: pr@ehealth.com 

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SOURCE eHealth, Inc.

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UnionPay International Enhances Cross-border Payment Experience for Chinese Tourists traveling to South Africa

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PRETORIA, South Africa, Oct. 11, 2024 /PRNewswire/ — 2024 marks the 26th anniversary of diplomatic relations between China and South Africa, celebrating a successful partnership and looking ahead to future opportunities. UnionPay International plays a crucial role in strengthening China-South African relations by enhancing payment experiences for Chinese tourists.

From September 9 to 13, 2024, the South African Tourism Board was hosting a series of industry roadshows in Beijing, Shanghai, and Shenzhen. These events featured 45 South African tourism establishments engaging directly with nearly 400 tour operators in the three cities. As the payment partner, UnionPay International has showcased the advantages of UnionPay cards for international transactions.

Over the past 26 years, the tourism and economic collaboration between China and South Africa has flourished. South Africa’s distinctive landscapes and rich biodiversity have increasingly attracted Chinese tourists. In 2023, the number of Chinese tourists surged by 215.7% year-on-year, making it one of the fastest-growing markets. From January to March 2024, international arrivals in South Africa reached 2.4 million, a 15.4% increase from the previous year, with Chinese visitor numbers growing by 82%. Major cities like Beijing, Shanghai, and Shenzhen have seen significant increases in outbound tourism to South Africa.

“South African Tourism is set to unveil ‘Discover South Africa’s New Charms’ in 2024, targeting the Chinese market with a focus on sustainable tourism and unique experiences. The campaign aims to introduce lesser-known destinations and activities, highlighting South Africa’s diverse ecosystems and cultural richness,” said Mr. Gcobani Mancotywa, SA Tourism Regional General Manager: Asia-Pacific and Middle East, he emphasised strengthening industry partnerships and a comprehensive content strategy to promote tourism recovery.

The South African Tourism Board aims to attract over 50,000 Chinese tourists in the 2024-2025 fiscal year, with hopes of returning to 2019 tourism levels by 2026. UnionPay cards are integral for Chinese tourists traveling to South Africa. With a global acceptance network spanning 183 countries and regions, UnionPay cards offer versatile payment options, including cash withdrawals, card payments, QR code payments, and mobile payments. In South Africa, 90% of merchant POS terminals accept UnionPay cards, allowing tourists to use their cards conveniently without needing to exchange currency beforehand.

To make overseas spending more attractive, UnionPay International has partnered with major Chinese banks to offer cash-back and discount promotions. UnionPay cardholders from Industrial and Commercial Bank of China, Agricultural Bank of China, Bank of China, China Construction Bank, Bank of Communications, and China Merchants Bank can receive up to 12% cash-back benefits, enhancing the cost-effectiveness and convenience of using UnionPay cards abroad.

As a leading African destination for Chinese tourists, South Africa is committed to providing a secure, convenient, and rewarding payment experience through UnionPay card usage. Whether in vibrant cities or scenic areas, UnionPay cards enhance travel comfort and convenience.

The South African Tourism Board believes that the Chinese market will be pivotal in reviving South Africa’s tourism industry and achieving its goal of welcoming 21 million international tourists by 2030. UnionPay International is enthusiastic about this ongoing collaboration, driving growth in tourism and economic relations between China and South Africa, and offering an improved travel experience for tourists around the world.

View original content:https://www.prnewswire.co.uk/news-releases/unionpay-international-enhances-cross-border-payment-experience-for-chinese-tourists-traveling-to-south-africa-302274055.html

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Chan Zuckerberg Initiative Commits Funding To Help Educators Shape How AI Will Be Used in Classrooms

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Head of Education, Sandra Liu Huang, announces three new grants focused on increasing collaboration between teachers and edtech developers

ANAHEIM, Calif., Oct. 11, 2024 /PRNewswire/ — The Chan Zuckerberg Initiative (CZI) today announced three grants supporting artificial intelligence (AI) education initiatives to empower educators as co-creators of future technologies. The announcement came during a visit to Dale Junior High School in the Anaheim Union High School District (AUHSD), where CZI Head of Education and VP of Product, Sandra Liu Huang spent the day learning about the impact of educator-informed artificial intelligence tools in the classroom.

“Educator input is crucial for ensuring AI tools in education are contextually relevant, accurate, and aligned with learning,” says Huang. “By integrating educators’ expertise, we can design AI systems that enhance student outcomes and support tailored learning experiences.”

A prime case study for the impact of building with educators

AUHSD has developed, trained teachers on, and implemented new technologies that leverage artificial intelligence. These AI tools, co-created with the nonprofit eKadence Learning Foundation, help teachers efficiently develop projects aligned with the district’s priorities for teaching and learning. As a result, students receive timely support on their projects, and school leaders have access to real-time data on the progress students and teachers are making. 

Huang visited Dale Junior High School to observe how AI tools are helping teachers develop personalized, asset-based learning experiences tailored to each student. AI is also providing students targeted feedback to help them stay on track with projects that demonstrate their learning. During the visit, Sandra learned more about the development of these tools – including how previous CZI support to University of California, Irvine funded the development of a dashboard that helps educators understand students’ progress in life skills such as critical thinking, collaboration and communication, while also fostering youth voice and technical skills. Anaheim teachers also shared ways they’re helping co-build additional features that respond to challenges in the classroom.

Co-creating future technologies

CZI’s in-person learning is just one of several ways that the organization is seeking educator input on new AI products and resources that can help unlock student potential. Their work in artificial intelligence includes co-building AI tech tools with educators to address everyday classroom and school challenges. The grants announced by Huang during her visit seek to help build the education field’s infrastructure and capacity to support teachers and education leaders in being able to play an active role in the development of AI products and resources, ensuring they can influence the tools designed to help them. 

The grants will support:

Education First — to deeply engage with school district teams, helping build their capacity to make decisions around AI adoption. They will also publish resources and findings that address district readiness and priorities, helping the broader education field implement AI tools effectively.International Society for Technology (ISTE) — in piloting a national research and development infrastructure initiative that will enable their 90,000 educator members to co-design edtech. This work aims to ensure alignment with district administrators, ultimately fostering a sustainable model that reduces barriers to integrating practitioner insights into the edtech R&D process, while also elevating educators’ awareness and interest in engaging in edtech R&D.Leanlab Education — to expand its educator and district co-design infrastructure that brings together K-12 educators and edtech developers. Through a deep partnership with more than 400 educators in 20 districts, they will refine processes for ongoing feedback, working to enable the creation of educational tools that are both pedagogically sound and tailored to classroom needs.

CZI is working to build education tools that integrate high-quality research, practices, and content to help address chronic educator challenges and unlock the full potential of every student, no matter who they are or where they live. For more information about how CZI and our grant partners are supporting student and teacher well-being, visit chanzuckerberg.com/education/.

About the Chan Zuckerberg Initiative
The Chan Zuckerberg Initiative was founded in 2015 to help solve some of society’s toughest challenges — from eradicating disease and improving education, to addressing the needs of our communities. Through collaboration, providing resources and building technology, our mission is to help build a more inclusive, just and healthy future for everyone. For more information, please visit chanzuckerberg.com.

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SOURCE Chan Zuckerberg Initiative

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Jumpex Cryptocurrency Exchange Announces Permanent Closure of Platform by November 30, 2024

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SINGAPORE, Oct. 11, 2024 /PRNewswire/ — Since its official launch in 2024, Jumpex Cryptocurrency Exchange has been committed to providing high-quality trading services to a global community of traders. Over the past few monthsJumpex Cryptocurrency Exchange has played a positive role in enabling seamless cryptocurrency trades and futures transactions. However, due to evolving market conditions and regulatory changes, the company has made the difficult decision to permanently close its operations on November 30, 2024.

As part of this process, all futures and spot trading positions on the platform will be closed on October 17, 2024. From this date forward, the platform will only retain the withdrawal function. This function will be available until the final closure date of November 30, 2024. During this period, Jumpex Cryptocurrency Exchange will remain fully operational to facilitate user withdrawals, and their customer service team will continue to offer professional support to assist users throughout this transition.

Jumpex Cryptocurrency Exchange extends its sincere apologies for any inconvenience this may cause its users and appreciates the continued trust and support shown over the years. The team remains hopeful that will meet again in the future under better circumstances.

For further inquiries or assistance, users are encouraged to reach out to Jumpex’s customer service team.

This announcement marks the official closure of Jumpex Cryptocurrency Exchange.

About Jumpex

Jumpex Cryptocurrency Exchange was established in 2024 to provide traders worldwide with a secure and reliable platform for cryptocurrency trading. Since then, it has built a reputation for offering professional futures and spot trading services. The platform’s commitment to user experience, safety, and customer service has been at the core of its success. Quickly gained recognition for its focus on high-leverage trading and innovative solutions, offering traders a secure platform with excellent customer service.

For more information, please visit Jumpex.com or contact their support team.

View original content:https://www.prnewswire.com/news-releases/jumpex-cryptocurrency-exchange-announces-permanent-closure-of-platform-by-november-30-2024-302273897.html

SOURCE Jumpex

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