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AAA-ICDR® Announces Inaugural ICDR India Conference

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October 19 conference will unite global arbitration experts and explore critical themes shaping the dispute resolution ecosystem

NEW YORK, Oct. 3, 2024 /PRNewswire/ — The International Centre for Dispute Resolution® (ICDR®), the international division of the American Arbitration Association® (AAA®), proudly presents the inaugural ICDR India Conference to be held on October 19, 2024, in New Delhi. The conference will unite global arbitration experts and invite them to explore critical themes shaping the dispute resolution ecosystem worldwide.

India is an economic, talent and innovation powerhouse, and we are thrilled to solidify the ICDR’s commitment to Indian parties,” said Bridget McCormack, AAA-ICDR president and CEO. “This conference is the next step in strengthening our ties with India’s legal and business communities. We are dedicated to playing a pivotal role in assisting Indian businesses in swiftly and effectively resolving cross-border disputes within this dynamic and fast-evolving market.”

This landmark event marks the first annual conference hosted by the ICDR in India. It promises a dynamic program featuring discussions with leaders in international commercial arbitration. The conference will feature key sessions on the impact of geopolitical forces on arbitration, the Indian perspective on ad hoc verses institutional arbitration, the growing demand for emergency arbitration and the influence of artificial intelligence on dispute resolution.

“The growing business ties between India, the U.S. and the rest of the world highlight the need for robust dispute resolution frameworks. The ICDR is deeply committed to India, providing tailored arbitration services that leverage technology to address the unique challenges of cross-border transactions effectively,” said Thara Gopalan, AAA-ICDR vice president.

Esteemed speakers for the inaugural ICDR India Conference include:

Hon’ble Justice Pamidighantam Sri Narasimha of the Supreme Court of IndiaBridget McCormack, president and CEO of AAA-ICDR and former chief justice of the Michigan Supreme CourtGeorge Bermann, professor of law at Columbia Law SchoolJustice Nageswara Rao, independent arbitratorDarius Khambatta, senior counselAnuradha Dutt, founder and managing partner at DMD AdvocatesFrancis Xavier, regional head of dispute resolution at Rajah & Tann Singapore LLPDhirendra Negi, partner at JSA Advocates and SolicitorsStephen Strick, independent arbitratorShankh Sen Gupta, partner and head of disputes practice at TrilegalAjay Bhargava, partner at Khaitan & Co.Thomas Snider, head of international arbitration at Charles Russell Speechlys

For more information and to register, visit 2024 ICDR India Conference.

About the American Arbitration Association
The not-for-profit AAA is the leading ADR service provider. It has administered more than eight million ADR cases since its founding in 1926. With offices throughout the United States and Singapore, the AAA provides organizations of all sizes in virtually every industry with ADR services and products. For more information, visit www.adr.org.

About the International Centre for Dispute Resolution
The ICDR is the international division of the AAA and the largest international provider of dispute resolution services. Established in 1996, the ICDR serves parties from over 100 countries with multilingual staff experienced in international dispute resolution proceedings and a roster of over 725 arbitrators and mediators. For more information, visit www.icdr.org.

Media Contact:
Michael Clark
American Arbitration Association
+1.212.716.3978
clarkm@adr.org

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SOURCE American Arbitration Association

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Southeastern Laundry Equipment Sales Announces Acquisition of Cochrane Repair Service

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ATLANTA, Oct. 3, 2024 /PRNewswire/ — Southeastern Laundry Equipment Sales (SLES), a leading provider of fully integrated commercial laundry solutions in the Southeastern United States, is pleased to announce the acquisition of Cochrane Repair Service, a specialized service-based company known for its expertise in commercial laundry equipment repair and maintenance in the Carolina’s. This strategic move further strengthens SLES’s commitment to delivering comprehensive, high-quality solutions to its expanding customer base.

Founded in 1983, Cochrane Repair Service has built a solid reputation for providing exceptional service and repair solutions across a variety of commercial laundry industries, including hospitality, healthcare, laundromats, and dry cleaning. As part of the acquisition, Jason Cochrane, second generation owner of Cochrane Repair Services, will be bringing his extensive industry knowledge and customer relationships to the organization.

“We are excited to welcome Cochrane Repair Service into the Southeastern Laundry family,” said Josh Schell, VP of Service & Parts at SLES. “Jason and his team’s deep expertise and commitment to service excellence perfectly align with our mission to provide superior, full-service commercial laundry solutions. This acquisition not only enhances our service capabilities but also expands our reach in supporting clients with critical maintenance and repair needs, continuing with our mission to be the industry leading distributor that’s “Built on Service.”

Jason Cochrane echoed the enthusiasm about the acquisition: “We are thrilled to join the SLES team and look forward to contributing to the company’s growth. Together, we will provide an unparalleled service offering, ensuring that our customers have the support they need to maximize the performance and longevity of their laundry equipment.”

The acquisition of Cochrane Repair Service represents SLES’s continued investment in expanding its service-based offerings and its vision of becoming the leading commercial laundry distribution and service provider in the Southeast.

About Southeastern Laundry Equipment Sales

Headquartered in Marietta, GA, Southeastern Laundry Equipment Sales serves clients across Georgia, Florida, Alabama, Tennessee, Kentucky, North Carolina, and South Carolina, offering comprehensive distribution, service, parts, revenue share, leasing, and chemical services. With a focus on reliability, customer satisfaction, and operational excellence, SLES has established itself as a reliable partner in the commercial laundry industry for nearly 50 years. SLES caters to clients of all sizes and scopes, providing customized solutions tailored to their unique requirements. SLES has cultivated enduring relationships with prominent laundry manufacturers, ensuring that its customers maintain access to innovative technologies and continue to benefit from the latest innovations in laundry equipment. https://selaundry.com

About Cochrane Repair Services 

Founded in 1983 by Charles Cochrane Jr, Cochrane Repair Service specializes in the maintenance, repair, and sales of commercial laundry equipment. With a focus on prompt, reliable service, the company has built long-standing relationships with clients across various sectors, providing essential support for the efficient operation of laundry facilities.

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SOURCE SOUTHEASTERN LAUNDRY EQUIPMENT SALES

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EPC Group Earns G2’s Leader Recognition for Business Intelligence Consulting and Continues to Dominate the AI Space

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HOUSTON, Oct. 3, 2024 /PRNewswire/ — EPC Group, a recognized pioneer in artificial intelligence (AI) and business intelligence (BI) consulting, has proudly been named a leader in G2’s esteemed “Grid for Business Intelligence (BI) Consulting Providers – Fall 2024.” This recognition highlights the exceptional Power BI consulting and development services provided by EPC Group across North America.

 

With over 27 years of dedicated service, EPC Group has consistently delivered high-impact, data-driven solutions. The company has completed thousands of Power BI engagements for a diverse range of clients—from small and mid-sized organizations to large-scale enterprise rollouts. EPC Group’s ability to support the full Power BI stack including Power BI and AI, combined with their deep understanding of business intelligence strategy and governance, continues to set them apart as a premier consulting firm in the AI and BI space.

Expertise That Spans Decades

EPC Group has a rich legacy of pioneering business intelligence solutions, rooted in a collaborative relationship with Microsoft since its earliest days. As the second oldest Microsoft Gold Partner in North America, the firm has consistently maintained its position at the forefront of Microsoft’s evolving technology landscape. EPC Group was also involved in the initial development stages of Power BI, having been part of the Microsoft Power BI Beta team in 2010. Power BI, originally designed under the code name “Project Crescent,” was created as a replacement for Microsoft’s SQL Server Reporting Services (SSRS) and became part of SQL Server Codename Denali in July 2011.

This early involvement enabled EPC Group to develop deep expertise in Power BI, supporting businesses in their journey to harness data-driven insights. Clients across North America have benefitted from EPC Group’s extensive knowledge in the areas of data visualization, analytics, and business intelligence.

A Track Record of Success and Thought Leadership

EPC Group’s founder, Errin O’Connor, has been a driving force behind the firm’s success. As the author of the official Microsoft Press book “Power BI Dashboards – Step by Step,” O’Connor’s influence on the BI landscape is well-known. His book, an Amazon best-seller, is often cited as a go-to resource for Power BI enthusiasts and professionals alike, reinforcing the statement that “EPC Group literally wrote the book on Microsoft Power BI.” Errin is also working on a new publication on Artificial Intelligence (AI) best practices and implementation services.

EPC Group’s influence extends beyond Power BI. O’Connor was also a key player on the original Microsoft SharePoint Beta team, contributing to the development of what is now one of the most widely adopted collaboration platforms globally. His participation in Project Tahoe, which evolved into Microsoft SharePoint in 2001, further demonstrates EPC Group’s long-standing involvement in shaping Microsoft’s flagship enterprise tools.

Leading in AI Consulting: A Focus on Microsoft Copilot and Beyond

As North America’s leading AI consulting firm, EPC Group is at the helm of AI innovation, offering services that span 14 of the top Artificial Intelligence solutions, including Microsoft Copilot, Gemini, OpenAI and many others. These AI-driven tools are transforming the way businesses operate, enabling organizations to streamline workflows, make data-driven decisions, and enhance enterprise efficiency. EPC Group’s consulting services focus on integrating AI into businesses’ existing infrastructures, ensuring they can leverage the full potential of AI technologies to drive growth and innovation.

EPC Group’s involvement in Microsoft Fabric, particularly in building comprehensive data warehouses and data lakes for its clients, further underscores their commitment to solving complex business challenges with innovative technology. Their data integration expertise has been pivotal in helping clients manage and extract value from their data, enabling them to stay ahead in today’s competitive market.

Recognized Across Industries

EPC Group’s ability to deliver results has earned them the trust of a wide range of industries, including finance, healthcare, manufacturing, retail, and government. Their consulting services are tailored to meet the specific needs of their clients, whether they are small businesses seeking to implement Power BI or large enterprises looking to integrate AI and advanced analytics.

From CIOs and IT Directors to CFOs and Analytics Managers, decision-makers across industries rely on EPC Group’s strategic insights to optimize their business intelligence frameworks. The firm’s work helps these leaders gain actionable intelligence, improve operational efficiency, and make informed, data-driven decisions.

Looking Forward: A Continued Commitment to Excellence

With a proven track record spanning nearly three decades, EPC Group remains committed to innovation and client success. Their recognition in G2’s Fall 2024 Leader category is a testament to their unwavering dedication to delivering high-quality, impactful BI and AI solutions. As the consulting landscape continues to evolve, EPC Group is well-positioned to lead the charge, offering unparalleled expertise and transformative technology solutions to help businesses thrive.

For more details on EPC Group’s services and G2’s Leader recognition, please visit the G2 Report.

About EPC Group
EPC Group is North America’s leading AI and business intelligence consulting firm, with over 27 years of experience helping organizations unlock the power of their data. As a Microsoft Gold Partner and leader in AI consulting, EPC Group offers a full suite of services focused on Power BI, data integration, data lakes, AI-driven solutions, and enterprise reporting. Known for their expertise in Microsoft technologies, EPC Group continues to shape the future of business intelligence with cutting-edge solutions and a deep commitment to client success.

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SOURCE EPC Group

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TravelNet Solutions Welcomes Wendy Glover as New Senior Vice President of Customer Experience

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COTTAGE GROVE, Minn., Oct. 3, 2024 /PRNewswire/ — TravelNet Solutions (TNS), provider of the Track portfolio of integrated software and marketing solutions for the hospitality industry, today announced the appointment of Wendy Glover as senior vice president of customer experience. Glover brings more than 24 years of experience with deep expertise in technology consulting, systems optimization, and property management system migrations.

“Customer success and satisfaction has been the primary focus of my career to date,” Glover said of her experience. “Helping the people of our industry realize their full potential and remove the roadblocks to achieving their business goals is deeply satisfying work. I know the TNS team shares my passion, and I’m eager to help customers level up and thrive in this challenging market.”

Glover’s extensive vacation rental background includes customer-centric leadership roles at top hospitality companies such as ResortQuest International, Wyndham Vacation Rentals, and Vacasa. She most recently served as the principal consultant for 30A Vacation Rental Consulting.

In her new role, Glover will oversee TNS’ Customer Success, Professional Services, and Revenue Services teams. Though the company has always made service and support a top priority, there is more to be done. Glover’s hire signals a renewed commitment to fill service gaps, improve response times, and foster a collaborative approach to solving customers’ most pressing concerns. In doing so, the company hopes to build a peerless customer experience as dynamic as the market it serves.

“I can’t imagine anyone better suited to this new role than Wendy,” said Ryan Bailey, CEO of TravelNet Solutions. “Her decades of industry experience and can-do attitude will help us deliver an even higher standard of care and support to our rapidly growing customer base.”

About TravelNet Solutions

For more than two decades, TravelNet Solutions, Inc. (TNS) has provided integrated software and marketing solutions for the hospitality industry anchored by its flagship TrackSuite. Our single-vendor ecosystem gives growing vacation rental companies all the enterprise-class tools they need to scale. With ongoing investment in the development of the platform’s native features and 70+ integration partners, Track helps hospitality pros level up and scale in an increasingly dynamic market.

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SOURCE TravelNet Solutions

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