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Total Economic Impact™ Study finds 401% ROI for Companies Using Trustpilot

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Findings follow 300 million review milestone, 19% YoY bookings growth (at constant currency) in the UK for trusted global platform

LONDON, Oct. 2, 2024 /PRNewswire/ — Trustpilot, the global independent review platform, today unveiled the findings of its 2024 Total Economic ImpactTM (TEI) study. The commissioned study conducted by Forrester Consulting on behalf of Trustpilot found that organisations that deployed Trustpilot received a 401% return on investment, generating a $959K net present value, or a total value of $1.2M. 

 

 

The TEI study demonstrated how investing in Trustpilot helped organisations leverage reviews, build brand equity and trust, and spur customer acquisition at scale. Forrester interviewed representatives from organisations using Trustpilot and surveyed 221 respondents across the UK, US, Italy, and Germany. The findings were combined into a composite profile of a global, industry-agnostic organisation with $200 million in annual revenue. The three-year, risk-adjusted present value (PV) quantified benefits include:

Trustpilot improved customer acquisition worth $1MTrustpilot improved operational efficiencies worth $189kTrustpilot helped increase traffic by 35% in year 3 (25% in year 1, 30% in year 2)

One of the Trustpilot customers interviewed, Adam Lindsey VP –  Global Operations at Groupon, said “The biggest risk of not working with Trustpilot is you don’t know what’s happening and you can have some rather viral type of comments that aren’t handled.”

The study revealed additional qualitative benefits of partnering with Trustpilot, including:

Enhanced brand awareness – Trustpilot provides organisations with highly valued third-party validation. In the Forrester survey of 221 professionals, 98% agreed that reviews and ratings helped their organisation improve brand reputation.Improved employee experience (EX) – Study found that positive reviews lifted morale in the workplace and helped create a supportive and positive culture.Richer insights into customer sentiment – Trustpilot enabled organisations to gather unique and extensive customer feedback they wouldn’t have been able to access otherwise, which helped them manage operations more effectively.Improved customer satisfaction – The platform allowed organisations to engage directly with customers and in a prompt manner. By enabling organisations to act quickly, Trustpilot helps build trust and loyalty that boosts customer satisfaction.

“Our team has always believed that connecting brands and consumers and advocating for transparency in the reviews process can help build trust and deliver business growth” said Alicia Skubick, Chief Customer Officer at Trustpilot. “We’re delighted that the Forrester study reinforces this and highlights both the qualitative and quantitative results our customers have experienced by including Trustpilot in their marketing, insight gathering, and customer acquisition efforts.”

Trustpilot’s TEI study follows the company’s most recent earnings report, revealing that bookings growth is up 19% globally, with exceptional performance in the UK, where bookings growth is up 19% at constant currency. The company also saw a 16% year-over-year growth in revenue at constant currency in the UK. Globally, the company recently achieved over 300 million reviews, including 53 million in 2023 alone.  

Find out more on how Trustpilot drove growth for its customers at: https://uk.business.trustpilot.com/calculate-roi 

About Trustpilot

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever – to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial – we help consumers make the right choices and businesses to build trust, grow and improve.

Today, we have more than 300 million reviews on the platform and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.

Logo – https://mma.prnewswire.com/media/2236459/4946408/Trustpilot_Logo.jpg

View original content:https://www.prnewswire.co.uk/news-releases/total-economic-impact-study-finds-401-roi-for-companies-using-trustpilot-302264804.html

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Appy Pie’s No-Code AI Design Platform Simplifies Holiday Creations for Christmas Posters and Avatars

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December 21, 2024

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NEW DELHI, Dec. 21, 2024 /PRNewswire/ — Appy Pie Design, a leading No-code AI Design Platform, offers businesses and individuals an easy way to create Christmas posters and avatars for this upcoming holiday season. With its enhanced suite of AI-powered tools, the platform allows users to design festive visuals effortlessly, making it a go-to choice for creative holiday solutions.

Also, users can create unique, seasonally-themed avatars to showcase their holiday spirit across social media and professional platforms. These Christmas avatars can be used to personalize social media profiles, email signatures, or even professional platforms, spreading holiday cheer in both casual and formal settings.

“Our platform is designed to make the holidays easier and more joyful for everyone,” said Abhinav Girdhar, CEO of Appy Pie. “By providing accessible and creative solutions, we aim to help users connect meaningfully during this festive season.”

The AI Animation Generator enables users to bring their holiday ideas to life with engaging and dynamic visuals. The platform provides flexibility and convenience, making it an indispensable tool for celebrating the holiday season creatively and efficiently.

For those looking to turn static visuals into dynamic content, the Image to Video AI tool transforms still images into alluring videos. This functionality adds a new dimension to holiday designs, making them more interactive and impactful.

About Appy Pie
Appy Pie, a Trademark of Appy Pie LLP, is a leading global platform offering a suite of no-code, AI-powered tools, including an app builder, website builder, workflow automation platform, graphic design software, chatbot builder, help desk software, and live chat software, to help businesses and individuals design, build, and automate. With a user-friendly interface and a wide range of customizable templates, Appy Pie empowers users to create professional-grade applications, websites, and automation without coding expertise. Appy Pie caters to diverse needs from entrepreneurs to established enterprises by providing innovative solutions for various industries.

Media Contact
Abhinav Girdhar
sales@appypie.com
+1 888 322 7617

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SOURCE Appy Pie

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The Art of Lightness: ASUS to Unveil World’s Lightest Copilot+ PC

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December 21, 2024

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LAS VEGAS, Dec. 21, 2024 /PRNewswire/ — ASUS is set to debut the world’s lightest Copilot+ PC during the AIways Incredible launch event on January 7, 2025. This groundbreaking laptop redefines ultra-light, AI-powered performance and will kick off CES 2025 with a live global stream.

Join the AIways Incredible Launch Event Online:

Date: January 7 at 9:00 AM PST

Event Page: https://asus.click/ces25_teaser

Teaser Video: https://www.youtube.com/watch?v=TLgFyI5jnbQ 

This latest solution will be part of the ASUS Zenbook series of laptops and offers several innovative aspects to look forward to.

The Art of Lightness Meets Next-Gen Technology

The ultra-light design of the world’s lightest Copilot+ PC is set to redefine possibilities for mobility on AI devices, offering a portable partner and collaborator for the modern user. It is the perfect blend of elegance and functionality, offering a seamless experience for professionals, creators, and everyday users alike. Inspired by minimalism and nature, the design philosophy celebrates quiet luxury without sacrificing innovation.

Intelligent Innovation with Copilot+ AI

The new Zenbook is more than a laptop—it is a smart partner designed to revolutionize productivity. Powered by Copilot+ AI, it delivers intuitive, adaptive workflows, seamless collaboration, and smarter performance tailored to user needs.

Performance Without Compromise

Despite its ultra-light design, the laptop boasts robust performance and an impressive 32-hour battery life, offering continuous productivity that makes it ideal for travelling, remote work, and on-the-go productivity. Full specs, including details of the cutting-edge processor, will be unveiled during the event.

AIways Incredible at CES 2025

The launch marks a key milestone for ASUS in shaping the AI era. Viewers around the world will discover the complete AI-powered capabilities of the revolutionary Zenbook, redefining the future of computing.

Tune in on January 7 to experience AIways Incredible for yourself: https://asus.click/ces25_teaser

About ASUS
ASUS is a global technology leader that provides the world’s most innovative and intuitive devices, components, and solutions to deliver incredible experiences that enhance the lives of people everywhere. With its team of 5,000 in-house R&D experts, ASUS is world-renowned for continuously reimagining today’s technologies for tomorrow, garners more than 11 awards every day for quality, innovation, and design, and is ranked among Fortune’s World’s Most Admired Companies.

View original content to download multimedia:https://www.prnewswire.com/news-releases/the-art-of-lightness-asus-to-unveil-worlds-lightest-copilot-pc-302337417.html

SOURCE ASUSTek Computer INC.

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IGF 2024 Concludes 19th Edition, Calling for Enhanced Digital Cooperation and Sustainable Development

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December 21, 2024

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RIYADH, Saudi Arabia, Dec. 21, 2024 /PRNewswire/ — The Internet Governance Forum (IGF) successfully concluded its 19th edition, hosted in Riyadh at the King Abdulaziz International Conference Center from December 15 to 19, 2024. Organized by the United Nations, the event featured over 100 experts, specialists, officials, and stakeholders from 160 countries, alongside more than 1,000 international speakers.

The forum served as a distinguished platform for global digital transformation experts, fostering discussions on artificial intelligence and digital innovation. It provided an opportunity for the exchange of experiences, information, and best practices, while addressing emerging digital challenges and collaboratively identifying solutions across governments, private enterprises, and non-profit sectors.

This year’s edition was held under the theme “Building Our Multistakeholder Digital Future” and centered around four key sub-themes: Harnessing Innovation and Balancing Risks in the Digital Space; Enhancing Digital Contribution to Peace, Development and Sustainability; Advancing Human Empowerment and Inclusiveness in the Digital Age; and Improving Digital Governance for the Internet We Want.

Discussions focused on achieving a shared understanding of how to maximize the global internet’s potential, mitigate risks, and address challenges to support the United Nations’ Sustainable Development Goals (SDGs). Key topics included leveraging digital innovation while addressing associated challenges, supporting strategic digital government initiatives, and promoting global peace and sustainability through digital tools.

His Excellency the Minister of Communications and Information Technology, Eng. Abdullah bin Amer Alswaha, expressed his great pride in the forum’s success, saying, “This year’s edition of the forum is the largest to date in terms of participants and working sessions, as confirmed by the United Nations. As one of the fastest-growing countries in the digital sector, Saudi Arabia is committed not only to facilitating internet access and harnessing technological developments to drive progress and sustainable development, but also to enhancing digital cooperation to achieve the SDGs.”

The forum’s activities featured a strong presence from public and private sector institutions and international entities dedicated to enabling digital transformation and fostering innovation. Success stories were showcased, demonstrating how these entities have accelerated digital government services for the benefit of society. Sessions and workshops addressed critical digital challenges, transformative applications of digital innovations, and opportunities for adopting and expanding access to digital technology and governance.

Participants engaged enthusiastically in interactive sessions with experts who shed light on diverse aspects of internet governance and digital collaboration, responding to inquiries and providing valuable insights. These interactions offered Saudi national cadres and emerging talents an exceptional opportunity to expand their knowledge and expertise.

The forum was an opportunity to showcase the Kingdom’s great capabilities in communications and information technology, the tremendous digital developments and achievements in e-commerce, banking, healthcare services, and official government transactions.

The forum also served as a platform to highlight Saudi Arabia’s remarkable advancements in communications and information technology, including progress in e-commerce, banking, healthcare services, and official government transactions. It reaffirmed the Kingdom’s rapid strides in building a thriving digital economy, its leadership in promoting digital inclusion, and its efforts to bridge the global digital divide in alignment with the UN’s SDGs.

By hosting the 19th edition of IGF, Riyadh reaffirmed Saudi Arabia’s commitment to solidifying its position as a global leader in digital innovation, international cooperation, and shaping the future of internet governance.

For more information about the Internet Governance Forum, please visit: https://www.intgovforum.org/en

For more information about the Digital Government Authority, please visit: https://dga.gov.sa/en

View original content:https://www.prnewswire.com/apac/news-releases/igf-2024-concludes-19th-edition-calling-for-enhanced-digital-cooperation-and-sustainable-development-302337853.html

SOURCE Internet Governance Forum

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