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Luxury E-Tailing Market to Grow by USD 32.48 Billion from 2024-2028, Driven by Online Spending and Smartphone Use, with AI Powering Market Evolution – Technavio

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NEW YORK, Sept. 30, 2024 /PRNewswire/ — Report on how AI is driving market transformation – The Global Luxury E-Tailing Market size is estimated to grow by USD 32.48 billion from 2024-2028, according to Technavio. The market is estimated to grow at a CAGR of over 9.12%  during the forecast period. Rise in online spending and smartphone penetration is driving market growth, with a trend towards multichannel marketing  However, strict competition from offline channels  poses a challenge.Key market players include ASOS Plc, Authentic Brands Group LLC, Bed Bath and Beyond Inc., Burberry Group Plc, Chanel Ltd., Charms and Chains, Compagnie Financiere Richemont SA, Crate and Barrel, Harrods Ltd., Hennes and Mauritz AB, Hermes International SA, Hudsons Bay Co., Inter IKEA Holding B.V., Kering SA, Luxuryperfume.com Inc, LVMH Group., Moda Operandi Inc., Nordstrom Inc., Ralph Lauren Corp., and SDI (Brands 2) Ltd..

Key insights into market evolution with AI-powered analysis. Explore trends, segmentation, and growth drivers- View the snapshot of this report

Luxury E-Tailing Market Scope

Report Coverage

Details

Base year

2023

Historic period

2018 – 2022

Forecast period

2024-2028

Growth momentum & CAGR

Accelerate at a CAGR of 9.12%

Market growth 2024-2028

USD 32483.9 million

Market structure

Fragmented

YoY growth 2022-2023 (%)

8.15

Regional analysis

APAC, North America, Europe, Middle East and Africa, and South America

Performing market contribution

APAC at 51%

Key countries

China, US, Japan, Italy, and France

Key companies profiled

ASOS Plc, Authentic Brands Group LLC, Bed Bath and Beyond Inc., Burberry Group Plc, Chanel Ltd., Charms and Chains, Compagnie Financiere Richemont SA, Crate and Barrel, Harrods Ltd., Hennes and Mauritz AB, Hermes International SA, Hudsons Bay Co., Inter IKEA Holding B.V., Kering SA, Luxuryperfume.com Inc, LVMH Group., Moda Operandi Inc., Nordstrom Inc., Ralph Lauren Corp., and SDI (Brands 2) Ltd.

Market Driver

The luxury e-tailing market for premium cosmetics is thriving due to the significant impact of social media on consumer behavior. Consumers increasingly rely on social networking sites and blogs for product information. Vendors leverage platforms like Facebook, Twitter, Instagram, and YouTube to boost product awareness and engagement. Successful campaigns, such as Nykaa’s influencer marketing initiative for its clay it cool mask range in February 2023, underscore this trend. The expanding internet and smartphone penetration, along with increasing customer engagement practices by vendors, are key growth drivers for this market. 

Title: Luxury E-Tailing Market: Trends, Growth Drivers, and Competitor Landscape Introduction: The historic luxury e-tailing market has witnessed significant growth, driven by increasing online spending, smartphone penetration, and social media influence. In this report, we provide an overview of key trends, leading manufacturers, cost structure, sales and revenue analysis, price analysis, and supply chain analysis. Competitor Overview: Major players include Huda Beauty (Internet-native), LVMH Moët Hennessy Louis Vuitton SE (traditional luxury firm), and Kering (designer goods business). We profile these companies based on footprint expansion, supply chain optimization, and M&A activities. Market Dynamics: Growth is high due to consumer experience, digital engagement, and multichannel marketing strategies. Regulatory framework and reimbursement scenario are essential considerations. Table of Contents: 1. Executive Summary 2. Market Overview 3. Market Dynamics 4. Competitor Profiling 5. Cost Structure 6. Sales and Revenue Analysis 7. Price Analysis 8. Supply Chain Analysis 9. Trade Type Analysis 10. Product Type Analysis 11. Research Findings 12. Conclusion 13. Appendix 14. Methodology 15. Data Sources Primary Data Sources: Surveys, interviews, and focus groups with industry experts, executives, and consumers. Secondary Data Sources: Company annual reports, financial statements, industry reports, and databases. Analysts and Consultants: Our team of experts includes industry veterans, market analysts, and consultants. Key Trends: Online spending, smartphone penetration, social media, celebrity endorsement, product design, and innovation. 

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 Market Challenges

Consumers’ preference for seeing and touching luxury items before purchasing, such as personal care products, wine, spirits, home décor, home furnishings, and furniture, keeps the offline market for these products thriving. High-value transactions for infrequently bought items like furniture require consumers to explore various options and address queries on the spot, which offline stores provide. Security concerns hinder consumers from making significant online purchases. The offline home decor market benefits from an increase in product-specialty and brand-specific stores, which consumers trust for credibility and personalized attention. These factors pose a significant challenge to the growth of the luxury e-tailing market in the forecast period.Luxury E-tailing, or the sale of high-end and premium goods through digital platforms, presents unique challenges for tech-savvy firms. Small and medium businesses in this sector face hurdles in developing mobile apps for Windows, iOS, and Android platforms to cater to diverse customer preferences. Macroeconomic indicators and demand-side dynamics influence the luxury E-tailing market, with fashion, accessories, beauty, jewelry, watches, home décor, lifestyle products, business management, information technology, luxury food, and wine being popular categories. Personalization is key, requiring advanced business management and IT tools. B2B and B2C models use various e-commerce websites, mobile apps, and online marketplaces to reach exclusive and prestigious brands. Effective communication backbones, payment mechanisms, order fulfillment, and logistics are essential. Porter’s five-forces analysis can help understand the competitive landscape and regional market share.

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Segment Overview 

This luxury e-tailing market report extensively covers market segmentation by  

Product 1.1 Personal luxury1.2 Food and wine1.3 Home accessoriesChannel 2.1 Multibrand2.2 MonobrandGeography 3.1 APAC3.2 North America3.3 Europe3.4 Middle East and Africa3.5 South America

1.1 Personal luxury-  The luxury personal luxury market encompasses watches, jewelry, accessories, shoes, bags, fragrances, cosmetics, glasses, headphones, and other premium items. The trend toward online shopping is escalating due to increasing Internet penetration and smartphone usage. Manufacturers broaden their distribution networks by collaborating with third-party e-retailers and launching their own websites. Tier-1 and tier-2 cities are significant targets for professional skincare product vendors, offering access to logistics and e-retailers for successful online distribution. Popular online retailers, like Amazon.com and Alibaba Group, provide a vast selection of luxury skincare products, including anti-aging, acne control, and pigmentation solutions. With the retail landscape evolving, online shopping offers opportunities for professional skincare product companies. Vendors, including LVMH, Kering Inc., Procter and Gamble Co., and L’Oreal SA, sell their products through their websites, contributing significantly to their revenue. Online platforms offer personalized shopping assistance and product comparisons, making them preferred channels for purchasing luxury personal luxury. Consumbers value secure transactions, cash-on-delivery options, convenient return policies, integrated consumer service, and 24-hour accessibility. Although the online distribution segment’s market share is low due to consumer preference for offline channels, it is projected to witness growth during the forecast period. Major cosmetics manufacturers, such as Beiersdorf AG, expand their professional skincare e-retail businesses through partnerships with distributors, like NetEase Kaola, to gain a competitive edge and increase online sales.

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Research Analysis

The luxury e-tailing market has experienced significant growth in recent years, driven by increasing online spending, smartphone penetration, and the influence of social media. Consumers are now able to browse and purchase designer goods from anywhere, at any time, using their mobile devices. Product design and innovation continue to be key differentiators in this market, with tech-savvy firms leveraging digital engagement and personalization to create unique shopping experiences. Publisher and designer goods businesses, as well as traditional luxury firms, are adapting to this new reality by launching mobile apps on platforms like Windows, iOS, and Android. Multichannel marketing and consumer experience are also critical factors, with small and medium businesses using macroeconomic indicators to navigate this dynamic market. Celebrity endorsement remains a powerful tool for driving sales, while the role of digital platforms in shaping consumer preferences and trends cannot be overstated.

Market Research Overview

Luxury e-tailing, or the sale of high-end and premium goods online, has seen significant growth in recent years. Driven by increasing online spending, smartphone penetration, and digital engagement, the market is witnessing innovation and multichannel marketing strategies from both designer goods businesses and traditional luxury firms. Social media and celebrity endorsements are also playing a crucial role in driving sales. The luxury e-tailing landscape is diverse, encompassing digital platforms such as e-commerce websites, mobile apps, and online marketplaces. Exclusive and prestigious brands in fashion, accessories, beauty, jewelry, watches, home décor, lifestyle products, business management, information technology, luxury food, and wine are all embracing the digital shift. Key components of luxury e-tailing include business management, information technology, B2B and B2C models, e-tailing components, micro environment analysis, and Porter’s five forces. This report delves into the macroeconomic indicators, demand-side dynamics, and electronic retailing trends shaping the luxury e-tailing industry. The report covers leading manufacturers, cost structure analysis, sales and revenue analysis, price analysis, supply chain analysis, trade type analysis, product type analysis, research findings, conclusion, appendix, methodology, and data sources. Stay tuned for a comprehensive overview of the luxury e-tailing market, including regional market shares, historic market data, competitor overviews, entry strategies, regulatory framework, reimbursement scenario, and more.

Table of Contents:

1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation

ProductPersonal LuxuryFood And WineHome AccessoriesChannelMultibrandMonobrandGeographyAPACNorth AmericaEuropeMiddle East And AfricaSouth America

7 Customer Landscape
8 Geographic Landscape
9 Drivers, Challenges, and Trends
10 Company Landscape
11 Company Analysis
12 Appendix

About Technavio

Technavio is a leading global technology research and advisory company. Their research and analysis focuses on emerging market trends and provides actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions.

With over 500 specialized analysts, Technavio’s report library consists of more than 17,000 reports and counting, covering 800 technologies, spanning across 50 countries. Their client base consists of enterprises of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio’s comprehensive coverage, extensive research, and actionable market insights to identify opportunities in existing and potential markets and assess their competitive positions within changing market scenarios.

Contacts

Technavio Research
Jesse Maida
Media & Marketing Executive
US: +1 844 364 1100
UK: +44 203 893 3200
Email: media@technavio.com
Website: www.technavio.com/

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SOURCE Technavio

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Consumer Watchdog Saves Policyholders More Than $53 million with 21st Century, USAA, and Liberty Insurance Rate Hike Challenges

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LOS ANGELES, Nov. 5, 2024 /PRNewswire/ — Consumer Watchdog recently reached settlement in three challenges to double-digit rate hikes requested by 21st Century Insurance Company for its auto policies, United Services Automobile Association (“USAA”) for its homeowners, renters and condo policies, and Liberty Insurance Corporation for its homeowners policies. Consumer Watchdog’s advocacy resulted in a total savings of more than $53 million for California policyholders. The three companies’ newly-approved rates will take effect for all new and renewal policies between November 18, 2024 and February 12, 2025, and will impact over 671,000 policyholders combined. 

According to Consumer Watchdog’s analysis of the rate filings, the companies were overstating projected losses, causing their proposed rates to be excessive by millions of dollars. “Given the current state of the California insurance market, with insurer-created shortages and massive rate increases, it’s important that applications are closely scrutinized,” said Consumer Watchdog Staff Attorney Benjamin Powell. “Consumers’ seat at the table to challenge excessive rates is critical, especially when insurance companies are requesting multiple major rate hikes in the same year.”

In each case, Consumer Watchdog successfully advocated for lower overall rate increases under Prop 103 and prior approval rate regulations, which require insurers to justify all rate changes prior to implementation. 

Company/Line of Insurance

% Overall Rate Increase Requested

% Overall Rate Increase Approved

$ Savings 

Date Approved

Effective Date

21st Century/Auto

18.4 %

15.9 %

11.56 mill

10/2/24

11/18/24

USAA/Homeowners, Renters, Condo Owners

20.2 %

16.8 %

10.37 mill

10/4/24

2/12/25

Liberty Insurance Corp. /Homeowners

29.1 %

16.5 %

31.08 mill

10/2/24

12/10/24

 

In the 21st Century proceeding, the company initially sought a rate increase of 18.4% to its automobile insurance policies. This request followed a prior $29 million dollar rate increase effective January 2024. Consumer Watchdog challenged the rate hike as excessive under Prop 103 and the Department’s ratemaking regulations, specifically challenging 21st Century’s projected losses as being inflated for giving too much weight to recent losses. Additionally, Consumer Watchdog alleged that 21st Century’s method for projecting Bodily Injury and Uninsured Motorist claims would have resulted in excessive rates. Finally, Consumer Watchdog argued that 21st Century was trying to charge consumers for institutional advertising (ads designed to improve the company’s image rather than aimed at selling specific insurance products), in violation of state rules. (Read Petition)  

Consumer Watchdog requested that 21st Century provide further information to substantiate its application, and successfully advocated for a lower rate increase of 15.9%, representing a savings to California policyholders of more than $11.5 million. (Read Stipulation

In the USAA proceeding, the company sought an overall rate increase of 20.2% for its homeowners, condo and renters policies combined, which would have cost California policyholders an overall $53 million. Consumer Watchdog challenged the rate hike as excessive, calling out United Services’ projected losses as being overinflated. Consumer Watchdog also alleged that USAA was in violation of the rules by failing to provide required information to the Department to substantiate its loss projections. Finally, Consumer Watchdog argued that USAA, like 21st Century, had failed to properly exclude expenses for institutional advertising. (Read Petition)  

Consumer Watchdog requested that USAA provide further information in order to substantiate its claims about losses and other information in its application. Consumer Watchdog ultimately achieved a lower rate increase of 16.8%, saving California policyholders a total of more than $10 million. (Read Stipulation)

In the Liberty proceeding, the company sought an overall rate increase of 29.1% for its homeowners insurance policies, at a total cost to California policyholders of over $67 million. Consumer Watchdog argued that the requested rate increase was excessive. As with the 21st Century and USAA filings, Consumer Watchdog argued that Liberty’s trend selections overstated the projected losses, leading to an inflated rate indication. Additionally, Consumer Watchdog challenged Liberty’s claim that only 1% of its advertising expenses were “institutional” in nature. (Read Petition)

Consumer Watchdog sought additional information from Liberty that would support its trend selections and institutional advertising percentage. Through this information exchange Consumer Watchdog convinced the Department that Liberty’s institutional advertising percentage should be 100%, not 1%. 

“Consumers are inundated with ads from insurance groups, with nearly 10% of all television advertising expenses coming from insurers,”[1] said Consumer Watchdog staff attorney Ryan Mellino. “Prop 103 protects consumers from paying for general advertising. If insurers are going to expend billions of dollars in collected premiums on ads, that expenditure must be properly reflected in their rate filings.” 

Consumer Watchdog ultimately agreed that a 16.5% rate increase, reflecting just over half of the 29.1% increase Liberty initially sought, was reasonable, saving policyholders over $31 million. (Read Stipulation)

California’s voter-approved insurance reform law, Proposition 103, requires that insurers open their books and prove they need to raise rates in a process subject to full transparency, in which consumer representatives have the right to review and challenge improper rates and practices. According to the Consumer Federation of America, Prop 103 has saved California motorists over $154 billion since 1989. Consumer Watchdog has saved California consumers over $6 billion over the last 22 years by challenging excessive and unfair auto, home, business, and medical malpractice rates.

For more information about Proposition 103 visit: https://consumerwatchdog.org/prop-103/

[1] Doug Bailey, Insurance industry ads continue to be among top watched, InsuranceNewsNet, Aug. 22, 2022, https://insurancenewsnet.com/innarticle/insurance-industry-ads-continue-to-be-among-top-watched.

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SOURCE Consumer Watchdog

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Therap Services Enhances Healthcare Efficiency with Secure Document Signing Module for Streamlined Digital Signatures

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TORRINGTON, Conn., Nov. 5, 2024 /PRNewswire/ — Therap Services, the national leader in providing HIPAA-compliant electronic documentation solutions to organizations and caregivers in the LTSS, HCBS, and broader human services settings is excited to introduce the Secure Document Signing Module (SDS) for streamlined digital signatures. This innovative module is set to transform how agencies manage document signing, offering enhanced security and operational efficiency.

The Secure Document Signing (SDS) Module from Therap Services provides a streamlined approach for users to upload PDF documents, assign appropriate Therap users to apply their signatures or initials, and then make these documents available for signing. Once published, these documents appear in the designated signers’ “To Do” tabs, simplifying the process of adding signatures. The module also offers the capability to download signed documents and re-upload them to Therap platform to confirm their authenticity, ensuring they have not been altered after signing.

The SDS module is versatile, supporting various document types such as Agency, Individual, Case Notes, and Individual Plan, making it a comprehensive solution for the healthcare sector’s diverse documentation needs. It allows agency-wide administrators and those in specific administrative roles to create SDS documents for organizational use, while providers with specific caseload roles can generate documents for individual cases. This integration with existing Case Note and Individual Plan workflows introduces a “Secure Document Signing” section for users with designated roles, streamlining the documentation process further.

The process of using the SDS feature is user-friendly; agencies or individuals simply upload the needed PDF to the Therap system. The interface is intuitive, facilitating the easy marking of areas on the document where signatures or initials are required. Once the document is ready and published, signees can apply their signatures as outlined. The system also provides functionalities to search, sign, update, and discontinue SDS documents, enhancing the efficiency of document management.

With the introduction of the SDS module, Therap continues to lead in the enhancement of digital solutions within healthcare. This module not only simplifies the document signing process but also enhances security and usability, fostering a more effective digital workflow for healthcare professionals.

For more information, visit https://www.therapservices.net/products/comprehensive-esolution-for-person-centered-services/

About Therap

Therap’s comprehensive and HIPAA-compliant software is used in human services settings for documentation, communication, reporting, EVV and billing.

Learn more at www.therapservices.net.

Related Links

http://www.therapservices.net

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SOURCE Therap Services

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Mutually Human Expands Expertise Through Strategic Merger with SpinDance, a Leading Software Innovator

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Mutually Human, a leading digital engineering firm specializing in artificial intelligence, data, and software development, is excited to announce its merger with SpinDance, a full-stack IoT solutions provider and software development company known for its deep expertise in embedded systems, cloud platforms, and user interface design.

GRAND RAPIDS, Mich., Nov. 5, 2024 /PRNewswire-PRWeb/ — Mutually Human, a leading digital engineering firm specializing in artificial intelligence, data, and software development, is excited to announce its merger with SpinDance, a full-stack IoT solutions provider and software development company known for its deep expertise in embedded systems, cloud platforms, and user interfaces. The combined entity will operate under the Mutually Human brand, enhancing its service offerings and providing even greater value to clients.

Together, we’ll continue to help organizations innovate by addressing both their current and emerging needs, especially in the rapidly growing areas of IoT and embedded software.

SpinDance, which recently celebrated 24 years in business, brings deep capabilities in embedded and IoT software to the merger, expanding Mutually Human’s reach into these areas. With a shared focus on client relationships, personalized service, and deep technical capabilities, the combined company is positioned to offer comprehensive digital solutions, empowering clients to navigate today’s complex technology landscape.

“We are thrilled to join forces with SpinDance, a company whose values, culture, and expertise align so well with our own,” said Jason Kuipers, President of Mutually Human. “This merger not only strengthens our core capabilities but also enables us to deliver more holistic, future-proof solutions for our clients. Together, we’ll continue to help organizations innovate by addressing both their current and emerging needs, especially in the rapidly growing areas of IoT and embedded software.”

Both Mutually Human and SpinDance are deeply rooted in the technology community, each having built strong reputations for innovation, technical expertise, and client service. This merger solidifies their commitment to maintaining these values while expanding their ability to offer cutting-edge digital transformation solutions.

“We are proud to join Mutually Human in this new chapter,” said Kim Burmeister, CEO of SpinDance. “For over two decades, SpinDance has been helping businesses solve critical challenges through software development. By merging with Mutually Human, we can leverage our shared strengths to better serve our clients and continue driving innovation through meaningful digital solutions.”

This merger marks a milestone for both companies, bringing together two trusted names in software development and digital transformation to provide a wider range of services to clients both regionally and beyond.

Century Technology Group, Mutually Human’s parent company, offered key support and strategic direction during the merger. Dedicated to promoting growth and innovation, Century Technology Group plays an essential role in shaping Mutually Human’s strategic decisions and long-term success.

About Mutually Human

Mutually Human is a full-service digital engineering firm that addresses complex business challenges with a focus on People, Process, and Technology. By harnessing the power of Artificial Intelligence, Data, and Software, they help companies optimize operational efficiency, drive data-informed decisions, and elevate the customer experience. Mutually Human collaborates closely with clients to create and implement technology that’s intuitive, outcome-driven, and empowers organizations to achieve more with less. For more information about Mutually Human, visit www.mutuallyhuman.com.

About SpinDance

SpinDance designs and develops fully integrated, custom software systems that bring products to life with elegant, compelling user experiences. Their passion for crafting the highest quality solution, combined with their big-picture, human-centered systems approach, results in innovative products that just work. Their in-house team can help you take a product from ideation through planning and development to growth and scale – using embedded, cloud, web/mobile, and machine learning technology. Their highly skilled team is motivated, nimble, easy to work with, and above all, dedicated to your success. For more information about SpinDance, visit www.spindance.com.

About Century Technology Group

Century Technology Group is a family office based in Grand Rapids, MI. The firm partners with proven operating leaders to provide growth capital, administrative resources, and managerial consulting to promising technology-led businesses with strong core products, services, or capabilities. Their portfolio companies also include MindSpring, a global leader in digital content production, and Talent Strategy, a professional search and recruiting firm. For more information, please visit www.centurytechgroup.com.

Media Contact
Joel Ippel, Mutually Human, 1 6164754225, joel.ippel@mutuallyhuman.com, www.mutuallyhuman.com

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