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INEOS QUATTRO FINANCE 2 PLC ANNOUNCES CASH TENDER OFFER FOR ANY AND ALL OF ITS 3 3/8 % SENIOR SECURED NOTES DUE 2026

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THIS ANNOUNCEMENT RELATES TO THE DISCLOSURE OF INFORMATION THAT QUALIFIED OR MAY HAVE QUALIFIED AS INSIDE INFORMATION WITHIN THE MEANING OF ARTICLE 7(1) OF THE MARKET ABUSE REGULATION (EU) 596/2014, AS AMENDED (AND INCLUDING AS IT FORMS PART OF UNITED KINGDOM DOMESTIC LAW BY VIRTUE OF THE EUROPEAN UNION (WITHDRAWAL) ACT  2018, AS AMENDED) (“MAR”)

LONDON, Sept. 23, 2024 /PRNewswire/ — INEOS Quattro Finance 2 Plc (the ‘Offeror’), a company incorporated under the laws of England and Wales, announces today an offer to purchase any and all of its outstanding U.S.$146,179,000 33/8% Senior Secured Notes due 2026 (the “Securities”), issued by the Offeror and guaranteed by INEOS Quattro Holdings Limited (‘IQHL’), a company incorporated under the laws of England and Wales and certain of its subsidiaries, for cash (the “Offer”). The terms and conditions of the Offer are described in an offer to purchase dated September 23, 2024 (the ‘Offer to Purchase’). Capitalized terms not otherwise defined in this announcement have the same meaning as assigned to them in the Offer to Purchase.

Holders are advised to read carefully the Offer to Purchase for full details of, and information on the procedures for participating in, the Offer.

The following table sets forth certain information relating to pricing for the Offer.

Title of Security

ISIN  

CUSIP

Principal Amount Outstanding

Maturity Date

Par Call Date

Purchase Price
per U.S.$1,000

Amount
subject to the Offer

33/8% Senior Secured Notes due 2026

US45674GAA22 / USG4772GAA34

45674G AA2 / G4772G AA3

U.S.$146,179,000(1)

January 15, 2026

January 15, 2025

U.S.$995

Any and all

Note:

(1)

The Offeror has discussed the Offer with certain of the Offeror’s ultimate shareholders and entities controlled by one or more of them (‘Permitted Holders’), who collectively hold approximately U.S.$6,000,000 in aggregate principal amount of the Securities. Such Permitted Holders have informed the Offeror of their intention to tender some or all of their Securities for purchase pursuant to the Offer.

Purpose of the Offer

The purpose of the Offer is, amongst other things, to proactively manage the Offeror’s expected maturity profile. The Offer also provides Holders with the opportunity to sell their current holdings in the Securities, as more fully described in the Offer to Purchase. To the extent that less than all of the Securities are tendered and accepted for purchase pursuant to the Offer, the Offeror intends to give a notice of optional redemption with respect to such Securities to redeem the Securities that remain outstanding after completion of the Offer in full at par on January 15, 2025 in accordance with their terms.

The Offer

The Offeror will pay a purchase price (the ‘Purchase Price’) per U.S. $1,000 principal amount of Securities validly tendered and accepted for purchase pursuant to the Offer of U.S.$995. In addition, the Offeror will also pay accrued and unpaid interest on the Securities purchased pursuant to the Offer (including Securities tendered according to the Guaranteed Delivery Procedures (as defined in the Offer to Purchase)) from and including the immediately preceding interest payment date, and up to but not including, the Settlement Date (the ‘Accrued Interest’). Holders whose Securities are tendered and purchased according to the Guaranteed Delivery Procedures will not receive payment in respect of any interest for the period from and including the Settlement Date (as defined below).

The Purchase Price and the Accrued Interest for the Securities validly tendered (and not validly withdrawn) in the Offer will be paid on the Settlement Date or the Guaranteed Delivery Settlement Date, as applicable (subject to the right of the Offeror to extend the Expiration Deadline and delay the acceptance of Tender Instructions as set out in the Offer to Purchase). If a Holder tenders less than the full amount of its holding of Securities, Tender Instructions must be submitted in respect of a principal amount of Securities so that the principal amount of any Securities held by such Holder after tendering is no less than the Minimum Denomination or an integral multiple of U.S.$1,000 above such Minimum Denomination. The ‘Minimum Denomination’ is U.S.$200,000.

The Offer is not conditioned on any minimum amount of Securities being tendered. The Offeror’s obligation to accept and pay for Securities in the Offer is, however, subject to the satisfaction or waiver of the General Conditions and the condition that the Offeror and/or subsidiaries of IQHL shall have completed the New Debt Financing on terms satisfactory to the Offeror in its sole discretion, with aggregate net proceeds of at least €1,600,000,000 (equivalent) (the ‘Financing Condition’).

To the extent that less than all of the Securities are tendered and accepted for purchase pursuant to the Offer, the Offeror intends to give a notice of optional redemption with respect to such Securities to redeem the Securities that remain outstanding after completion of the Offer in full at par on January 15, 2025 in accordance with their terms. Details of such optional redemption will be provided by the Offeror in a separate redemption notice given in accordance with the terms and conditions of the Securities on or after November 18, 2024. This announcement does not constitute a notice of redemption.

Announcements in connection with the Offer will be made by issuing a press release to a widely disseminated news or wire service. Copies of all such announcements, press releases and notices will also be available from the Tender & Information Agent. All documentation relating to the Offer, together with any updates, will also be available on the Offer Website https://deals.is.kroll.com/ineosusd operated by the Tender & Information Agent for the purpose of the Offer.

A tender of Securities for purchase pursuant to the Offer should be made by the submission of a valid Tender Instruction. If any Holder wishes to tender its Securities but such Holder cannot comply with the procedures for the submission of a valid Tender Instruction prior to the Expiration Deadline, such Holder may tender its Securities according to the Guaranteed Delivery Procedures, as set out in the Offer to Purchase.

Securities purchased by the Offeror pursuant to the Offer are expected to be immediately canceled. Securities that have not been validly tendered and/or accepted for purchase, or which have been tendered and validly withdrawn, pursuant to the Offer will remain outstanding after the Settlement Date.

INDICATIVE TIMETABLE

This is an indicative timetable showing one possible outcome for the timing of the Offer based on the dates in the Offer to Purchase. This timetable is subject to change and dates and times may be extended, re-opened or amended by the Offeror in accordance with the terms of the Offer as described in the Offer to Purchase. Accordingly, the actual timetable may differ from the timetable below.

Date and Time

Action

September 23, 2024………………….

Commencement of the Offer

Offer to Purchase available from the Tender & Information Agent and on the Offer Website.

Offer announced through a press release to a recognized financial news service in the manner described under “Terms and Conditions of the Offer—Announcements” in the Offer to Purchase.

October 2, 2024, 5:00 p.m. (New
York City time)………………………………………. 

Expiration Deadline

The last time and date for Holders to submit Tender Instructions (or, where applicable, Notices of Guaranteed Delivery) in order to be able to participate in the Offer and to be eligible to receive the Purchase Price and Accrued Interest on the Settlement Date (or, where applicable, the Guaranteed Delivery Settlement Date).

October 2, 2024, 5:00 p.m. (New
York City time)……………………………………….

Withdrawal Deadline

Deadline for Holders to properly withdraw tenders of their Securities (or, where applicable, Notices of Guaranteed Delivery). If a tender of Securities (or, where applicable, a Notice of Guaranteed Delivery) is properly withdrawn, the Holder will not receive any consideration on the Settlement Date (or, where applicable, the Guaranteed Delivery Settlement Date) (unless that Holder validly re-tenders such Securities at or prior to the Expiration Deadline and the Securities are accepted by the Offeror).

October 3, 2024…………………………

Announcement of Results of the Offer

The Offeror expects to announce the aggregate principal amount of Securities to be accepted for purchase pursuant to the Offer (assuming that Securities tendered in accordance with the Guaranteed Delivery Procedures are validly delivered by the Guaranteed Delivery Deadline).

October 4, 2024, 5:00 p.m. (New
 York City time)……………………………………….

Guaranteed Delivery Deadline

The last time and date for Holders to validly deliver Securities in respect of which a Notice of Guaranteed Delivery was delivered at or prior to the Expiration Deadline.

Expected to be October 7, 2024..

Settlement Date

Settlement date for Securities validly tendered and accepted for purchase by the Offeror (other than pursuant to the Guaranteed Delivery Procedures). Payment of the Purchase Price and Accrued Interest in respect of any such Securities.

Expected to be October 8, 2024

Guaranteed Delivery Settlement Date

Settlement date for Securities validly tendered and accepted for purchase by the Offeror pursuant to the Guaranteed Delivery Procedures. Payment of the Purchase Price and Accrued Interest in respect of any such Securities.

Subject to applicable securities laws and the terms set within the Offer to Purchase, the Offeror reserves the right, with respect to the Offer made by it, (i) to waive or modify in whole or in part any and all conditions to the Offer, (ii) to extend the Withdrawal Deadline and/or the Expiration Deadline, (iii) to modify or terminate the Offer or (iv) to otherwise amend the Offer in any respect. In the event that the Offer is terminated or otherwise not completed, the Purchase Price relating to the Securities subject to the Offer will not be paid or become payable, without regard to whether Holders have validly tendered their Securities (in which case such tendered Securities will be promptly returned to the Holders).

Holders are advised to check with any bank, securities broker or other intermediary through which they hold Securities when such intermediary would require to receive instructions from a Holder in order for that Holder to be able to participate in, or to validly withdraw their instruction to participate in, the Offer before the deadlines specified above. 

FURTHER INFORMATION

Holders of Securities may access the Offer to Purchase and the form of Notice of Guaranteed Delivery at https://deals.is.kroll.com/ineosusd

This announcement is released by INEOS Quattro Finance 2 Plc and contains information that qualified or may have qualified as inside information for the purposes of Article 7 of MAR, encompassing information relating to the Offer described above. For the purposes of MAR and Article 2 of Commission Implementing Regulation (EU) 2016/1055 (including as it forms part of United Kingdom domestic law by virtue of the European Union (Withdrawal) Act 2018 (as amended), this announcement is made by Dirk Arhelger, Head of Investor Relations at INEOS Quattro Finance 2 Plc.

Questions and requests for assistance in connection with the Offer may be directed to Goldman Sachs Bank Europe SE, ING Bank N.V., London Branch or Santander US Capital Markets LLC:

Goldman Sachs Bank Europe SE
Marienturm
Taunusanlage 9-10
D-60329 Frankfurt am Main
Germany
Attention: Liability Management Group
Telephone: +44 20 7774 4836
Email:  liabilitymanagement.eu@gs.com 

ING Bank N.V., London Branch
8-10 Moorgate
London EC2R 6DA
United Kingdom
Telephone: +44 20 7767 6784
Email: liability.management@ing.com  
Attention: Liability Management Group

Santander US Capital Markets LLC
437 Madison Avenue 
New York, NY 10022 
Call Collect: (212) 350-0660 
Toll Free: (855) 404-3636 
Attn: Liability Management
Email: AmericasLM@santander.us 

NOTICE AND DISCLAIMER

Whether or not the purchase of any Securities pursuant to the Offer is completed, the Offeror, IQHL or any of their respective subsidiaries or affiliates may, to the extent permitted by applicable law, acquire Securities other than pursuant to the Offer, including through open market purchases, privately negotiated transactions, tender offers, exchange offers, redemptions or otherwise. Such purchases may be on such terms and at such prices as the Offeror or, if applicable, IQHL or any of their respective subsidiaries or affiliates may determine, which may be more or less than the prices to be paid pursuant to the Offer and could be for cash or other consideration or otherwise on terms more or less favorable than those contemplated by the Offer. Any future purchases of Securities by the Offeror or any of its affiliates will depend on various factors existing at the relevant time. There can be no assurance that the Offeror or any of its affiliates will pursue any such future offers to purchase or as to the structure or terms (or combinations thereof) of any such future offers to purchase. To the extent that less than all of the Securities are tendered and accepted for purchase pursuant to the Offer, the Offeror intends to give a notice of optional redemption with respect to such Securities to redeem the Securities that remain outstanding after completion of the Offer in full at par on January 15, 2025 in accordance with their terms.

This announcement must be read in conjunction with the Offer to Purchase. This announcement and the Offer to Purchase contain important information which must be read carefully before any decision is made with respect to the Offer. If any Holder is in any doubt as to the action it should take or is unsure of the impact of the Offer, it is recommended to seek its own financial, legal or tax advice, including as to any tax consequences, from its stockbroker, bank manager, attorney, accountant or other independent financial, legal or tax adviser. Any individual or company whose Securities are held on its behalf by a broker, dealer, bank, custodian, trust company or other nominee or intermediary must contact such entity if it wishes to tender Securities in the Offer (or to validly withdraw any such tender). None of the Dealer Managers, the Tender & Information Agent, the Offeror, IQHL, nor any director, officer, employee, agent or affiliate of, any such person makes any recommendation whether Holders should tender Securities in the Offer.

Information Regarding Forward-Looking Statements

This announcement contains both historical and forward-looking statements. These forward-looking statements are not historical facts, but only predictions and generally can be identified by use of statements that include phrases such as “will,” “may,” “should,” “could,” “continue,” “anticipate,” “believe,” “expect,” “plan,” “probability,” “appear,” “project,” “estimate,” “intend,” “risk,” “target,” “goal,” “endeavor,” “outlook,” “optimistic,” “prospects” or other words or phrases of similar import. Similarly, statements that describe our objectives, plans or goals also are forward-looking statements. All statements that address the Offeror’s or IQHL’s future operating performance or events or developments that they expect or anticipate will occur in the future are forward-looking statements.

These forward-looking statements are based on the Offeror’s or IQHL’s then current plans, estimates and projections and are subject to risks and uncertainties that could cause actual results to differ materially from those currently anticipated. Factors that could materially affect these forward-looking statements can be found in the Offer to Purchase under the heading “Risk Factors.” Holders are urged to consider these factors carefully in evaluating the forward-looking statements and are cautioned not to place undue reliance on these forward-looking statements. The forward-looking statements included in this announcement are made only as of the date of this announcement, and the Offeror undertakes no obligation to update publicly these forward-looking statements to reflect new information, future events or otherwise. In light of these risks, uncertainties and assumptions, the forward-looking events might or might not occur. The Offeror cannot assure you that projected results or events will be achieved.

OFFER AND DISTRIBUTION RESTRICTIONS

This announcement and the Offer to Purchase do not constitute an offer or an invitation to participate in the Offer in any jurisdiction in which, or to any person to or from whom, it is unlawful to make such offer or invitation or for there to be such participation under applicable laws. The distribution of this announcement and the Offer to Purchase in certain jurisdictions may be restricted by law. Persons into whose possession this announcement or the Offer to Purchase comes are required by the Offeror, the Dealer Managers and the Tender & Information Agent to inform themselves about and to observe any such restrictions.

United Kingdom

The Offer to Purchase and any other documents or materials relating to the Offer are only addressed to Holders where they would (if they were clients of the Offeror) be per se professional clients or per se eligible counterparties of the Offeror within the meaning of the rules of the Financial Conduct Authority (FCA). Neither the Offer to Purchase nor any other documents or materials are addressed to or directed at any persons who would be retail clients within the meaning of the FCA rules and any such persons should not act or rely on them. Recipients of the Offer to Purchase and any other documents or materials relating to the Offer should note that the Offeror is acting on its own account in relation to the Offer and will not be responsible to any other person for providing the protections which would be afforded to clients of the Offeror or for providing advice in relation to the Offer.

The communication of the Offer to Purchase and any other documents or materials relating to the Offer are not being made and such documents have not been approved by an authorised person for the purposes of section 21 of the Financial Services and Markets Act 2000, as amended (the “FSMA”). Accordingly, the Offer to Purchase, such documents and/or other materials are not being distributed to, and must not be passed on to, the general public in the United Kingdom. Accordingly, the Offer to Purchase and the communication of all such documents and/or materials relating to the Offer are exempt from the restriction on financial promotions under Section 21 of the FSMA on the basis that they are only directed at and may only be communicated (i) to those persons in the United Kingdom falling within the definition of investment professionals (as defined in Article 19(5) of the Financial Promotion Order)), (ii) to those persons who are within Article 43(2) of the Financial Promotion Order, including existing members and creditors of either of the Offeror, (iii) to those persons who are outside of the United Kingdom, or (iv) to any other persons to whom they may otherwise lawfully be made under the Financial Promotion Order (all such persons together being referred to as “Relevant Persons”) and the transactions contemplated herein will be available only to, and engaged in only with, Relevant Persons. Any person who is not a Relevant Person should not act on or rely on the Offer to Purchase.

EEA

In the EEA, this announcement and the Offer will not, directly or indirectly, be made to, or for the account of, any person other than to qualified investors within the meaning of Article 2(e) of the Prospectus Regulation.

Neither this announcement nor the Offer to Purchase nor any other documentation or material relating to the Offer has been or will be submitted to a competent authority in the EEA for approval. Therefore, neither the Offer to Purchase nor any other documentation or material relating to the Offer qualifies as an approved prospectus as meant in Article 6 of the Prospectus Regulation.

Accordingly, in the EEA, the Offer may not be made by way of an “offer of securities to the public” within the meaning of Article 2(d) of the Prospectus Regulation and the Offer may not be promoted and is not being made to, any person in the EEA (with the exception of “qualified investors” within the meaning of Article 2(e) in conjunction with Article 1(4)(a) of the Prospectus Regulation). This announcement, the Offer to Purchase and any other documentation or materials relating to the Offer (including memoranda, information circulars, brochures or similar documents) have not been forwarded or made available to, and are not being forwarded or made available to, directly or indirectly, any such person. 

With regard to the EEA, this announcement and the Offer to Purchase have been transmitted only for personal use by the aforementioned qualified investors and only for the purpose of the Offer. Accordingly, the information contained in this announcement and the Offer to Purchase may not be used for any other purpose or be transmitted to any other person in the EEA.

Belgium

None of this announcement, the Offer to Purchase or any other documents or materials relating to the Offer have been submitted to or will be submitted for approval or recognition to the Financial Services and Markets Authority (Autorité des services et marchés financiers / Autoriteit voor financiële diensten en markten) and, accordingly, the Offer may not be made in the Kingdom of Belgium by way of a public offering, as defined in Articles 3 and 6 of the Belgian Law of April 1, 2007 on public takeover bids as amended or replaced from time to time. Accordingly, the Offer may not be advertised and the Offer will not be extended, and none of this announcement, the Offer to Purchase or any other documents or materials relating to the Offer (including any memorandum, information circular, brochure or any similar documents) has been or shall be distributed or made available, directly or indirectly, to any person in the Kingdom of Belgium other than “qualified investors” in the sense of Article 2(e) of the Prospectus Regulation, acting on their own account. This announcement and/or the Offer to Purchase have been issued only for the personal use of the above qualified investors and exclusively for the purpose of the Offer. Accordingly, the information contained in this announcement and/or the Offer to Purchase may not be used for any other purpose or disclosed to any other person in the Kingdom of Belgium.

France

This announcement, the Offer to Purchase and any other documents or offering materials relating to the Offer may not be distributed in the Republic of France except to qualified investors (investisseurs qualifiés) as referred to in Article L.411-2 1° of the French Code monétaire et financier and defined in Article 2(e) of the Prospectus Regulation. The Offer to Purchase has not been and will not be submitted for clearance to the Autorité des marchés financiers.

Italy

None of the Offer, this announcement, the Offer to Purchase or any other documents or materials relating to the Offer has been or will be submitted to the clearance procedure of the CONSOB, pursuant to applicable Italian laws and regulations.

The Offer is being carried out in the Republic of Italy (“Italy“) as an exempted offer pursuant to article 101-bis, paragraph 3-bis of the Legislative Decree No. 58 of February 24, 1998, as amended (the “Financial Services Act”) and article 35-bis, paragraph 4 of CONSOB Regulation No. 11971 of May 14, 1999, as amended (the “Issuers’ Regulation”). The Offer is also being carried out in compliance with article 35-bis, paragraph 7 of the Issuers’ Regulation.

Holders or beneficial owners of the Securities located in the Republic of Italy can tender the Securities through authorized persons (such as investment firms, banks or financial intermediaries permitted to conduct such activities in the Republic of Italy in accordance with the Financial Services Act, CONSOB Regulation No. 20307 of February 15, 2018, as amended from time to time, and Legislative Decree No. 385 of September 1, 1993, as amended) and in compliance with applicable laws and regulations or with requirements imposed by CONSOB or any other Italian authority.

Spain

None of the Offer, this announcement or the Offer to Purchase constitutes an offer of securities to the public in Spain under Regulation (EU) 2017/1129 or a tender offer in Spain Law 6/2023 of 17 March on Securities Markets and Investment Services, and under Royal Decree 1066/2007, of 27 July, all of them as amended, and any regulation issued thereunder.

Accordingly, neither this announcement nor the Offer of Purchase have been or will be submitted for approval nor approved by the Spanish Securities Market Commission (Comision Nacional del Mercado de Valores).

Switzerland

A public offer within the meaning of the Swiss Financial Services Act (“FinSA”) may not be directly or indirectly made in Switzerland with respect to the Securities. Therefore, none of this announcement, the Offer or any other offering or marketing material relating to the Securities constitutes a prospectus as such term is understood pursuant to article 35 FinSA or a listing prospectus within the meaning of the listing rules of the SIX Swiss Exchange. Accordingly, the investor protection rules otherwise applicable to investors in Switzerland do not apply to the Offer. When in doubt, investors based in Switzerland are recommended to contact their legal, financial or tax adviser with respect to the Offer.

Luxembourg

The terms and conditions relating to this announcement and/or the Offer to Purchase have not been approved by and will not be submitted for approval to the Luxembourg Financial Services Authority (Commission de Surveillance du Secteur Financier) for purposes of public offering in the Grand Duchy of Luxembourg (“Luxembourg“). Accordingly, the Offer may not be made to the public in Luxembourg, directly or indirectly, and none of this announcement, the Offer to Purchase or any other prospectus, form of application, advertisement or other material may be distributed, or otherwise made available in or from, or published in, Luxembourg except in circumstances which do not constitute a public offer of securities to the public, subject to prospectus requirements, in accordance with the Luxembourg Act of 10 July 2005 on prospectuses for securities.

General

This announcement is for informational purposes only and shall not constitute an offer to buy or the solicitation of an offer to sell Securities in any circumstances in which such offer or solicitation is unlawful. The Offer is being made only pursuant to the Offer to Purchase and only in such jurisdictions as is permitted under applicable law. Please see the Offer to Purchase for certain important information on offer restrictions applicable to the Offer.

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The Integrative Healthcare Symposium Announces 2025 Conference Program

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Education sessions and panel discussions will educate, inspire and engage integrative healthcare practitioners

PORTLAND, Maine, Nov. 13, 2024 /PRNewswire-PRWeb/ — The Integrative Healthcare Symposium, the premier east coast event for integrative and holistic healthcare practitioners, has announced its 2025 education program. The Symposium – celebrating its 20th anniversary – will take place February 20-22 at the Hilton Midtown in New York City.

“We are thrilled to again have so many of the leaders in the field coming to share their knowledge with us,” said Woodson Merrell, MD. “The event is a wonderful opportunity to gather as a community; for CME/CE-level education and inspiration.”

Education sessions will be available throughout all three days of the event and will be led by a diverse range of integrative healthcare experts and leaders. The program will focus on advancing the industry through timely discussions supported by scientific-based research, as well as cultivating the next generation of thought leaders.

“Over the last six months, our team has been facilitating conversations with our board members to ensure we’re providing education from a diverse group of experts,” said Caitlin Ewing, Symposium Conference Manager. “We have a lot of subspecialty topics this year; longevity, mind-body and lifestyle medicine are key focus areas, too. The goal is to provide advanced, actionable learnings for practitioners to implement into their practices immediately. Attendees will leave New York City feeling inspired and ready to propel the industry forward!”

The 2025 conference program will feature more than 40 sessions, including “An Evidence Based Program to Build Resilience and Well-Being Using Integrative Approaches,” led by Anjali Bhagra, MD, MBA; “The Gut-Brain Axis: Understanding Disorders of Gut-Brain Interaction,” led by Adam Perlman, MD, MPH; and “Environmental Toxins and Mental Health: What Practitioners Can Share to Improve Outcomes,” led by Aly Cohen, MD, FACR. Additional speakers include JJ Virgin, CNS, BCHN, EP-C; Rudrani Banik, MD, IFMCP; William A. Seeds, MD; Kara Fitzgerald, ND, David Perlmutter, MD, FACN; and Eboni Cornish, MD.

“I am so excited to be chairing the 20th annual Integrative Healthcare Symposium this February in NYC,” said Woodson Merrell, MD. “We are thrilled to again have so many of the leaders in the field coming to share their knowledge with us. The event is a wonderful opportunity to gather as a community; for CME/CE-level education and inspiration.”

Continuing education credits will be available at the 2025 Symposium; detailed information will be shared in the new year. To view the current program, click here.

Register for the 2025 Symposium:
Early bird pricing is in effect through Thursday, December 5; click here to register.

Contact Information:

For questions about the education program, contact the Conference Team at conference@ihsymposium.com.For questions about attending, contact Attendee Relations Coordinator Emma Galeckas at egaleckas@divcom.com.For questions about exhibiting, contact Group Sales Manager Carmella Perrone at cperrone@divcom.com.For media inquiries, contact Sr. Marketing Manager Genae Salinas at gsalinas@divcom.com.

About the Integrative Healthcare Symposium
Founded in 2005, the Integrative Healthcare Symposium is the east coast’s premier event for integrative and holistic healthcare practitioners. Each year, the in-person event attracts hundreds of practitioners including medical, osteopathic, chiropractic and naturopathic doctors, registered nurses and nurse practitioners, physician assistants, registered dieticians, nutritionists, massage therapists, health coaches, psychologists and more. With timely educational offerings led by industry experts, the opportunity to earn continuing education credits, meaningful peer connection and a dynamic exhibit hall, the Symposium is a must-attend event for integrative healthcare practitioners. For more information, visit http://www.ihsymposium.com.

Media Contact

Genae Salinas, Diversified Communications, 2078425647, gsalinas@divcom.com, https://www.ihsymposium.com/

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SOURCE Integrative Healthcare Symposium; Diversified Communications

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Ada Supports $500B Customer Service Labor Market with AI Agent Powered by Microsoft Azure OpenAI Service

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Ada’s generative AI Agent automates millions of customer service interactions for enterprises around the world, transforming support operations and reducing costs.

TORONTO, Nov. 13, 2024 /CNW/ – Ada, the AI-native customer service automation company, today announced that companies leveraging Ada’s AI Agent, powered by Microsoft Azure OpenAI Service, have collectively saved over 2 million hours of human labor, showcasing the impact of generative AI on customer service efficiency. Ada’s customers with top performing AI Agents are automatically resolving over 80% of their customer service inquiries across multiple channels and in dozens of languages.

“We pride ourselves on building a product that achieves the best results for our customers,” says Mike Gozzo, Chief Product and Technology Officer at Ada. “With our improved capabilities over the past year and a half, we are seeing our customers apply Ada across more of their channels to include messaging, email, and phone support. Their trust in our product is bringing us that much closer to achieving 100% automated resolution rates and delivering on our mission of making customer service extraordinary for everyone.”

To further enhance cost savings and operational efficiency for its customers, Ada is pleased to announce its availability in Microsoft Azure Marketplace. This means it is even easier for enterprise companies to leverage Ada’s generative AI capabilities, powered by Microsoft Azure OpenAI Service LLMs. Microsoft customers can onboard Ada’s AI Agent onto their existing knowledge and customer data platforms to automatically resolve over 80% of complex customer service issues with minimal effort.

“The business value that Ada is providing enterprise customer service teams by harnessing the power of AI is truly transformative,” says Mike Gaal, Digital Native GM, Americas. “We are pleased that Ada continues to see value in Microsoft Azure OpenAI Service and look forward to all that they accomplish with Microsoft Azure Marketplace.”

Onboarded with existing help center content and data, Ada’s AI Agent delivers immediate impact to enterprise customer service teams:

Rapid time to value: Automatically resolve over 80% of customer inquiries using your existing knowledge base, boosting efficiency from day one.Extensibility: Seamlessly connect Ada to your tech stack without coding and automate complex actions instantly.Ease of AI management: Refine and optimize your AI Agent’s performance with intuitive AI management tools that ensure continuous improvement.Scalability: Launch a single AI Agent across multiple channels—messaging, social media, in-app, email, and phone—in dozens of languages, providing consistent support anywhere your customers are.

Ada customer monday.com uses Ada’s AI Agent to automate customer service inquiries across messaging and email channels and has realized significant business impact with their deployments.

monday.com‘s customer service operations have transformed since we brought Ada on board. Our AI Agent automatically resolves 50% of our customer service tickets, which has reduced our reliance on external support for ticket management and has allowed our team to tackle more strategic challenges,” said Ronen Partizky, monday.com‘s Senior Product Manager and CX Lead. “By deploying Ada, monday.com‘s in-house support team provides a higher quality of service, as they know our customers, products, and business best. We are investing our cost savings into strategic initiatives to expand our service offerings, so we can continue to provide the superior experience that our customers have come to expect from monday.com.”

On December 5th, Ada and Microsoft are co-hosting a digital event where Mike Gozzo, Chief Product & Technology Officer at Ada, and John Weigelt, National Technology Officer at Microsoft Canada, will share their 2025 predictions for generative AI in customer service. The registration link is available here.

For more information about how to onboard Ada to your suite of Microsoft products, visit Ada’s Azure Marketplace listing here.

About Ada
Ada is an AI-native customer service automation platform on a mission to make customer service extraordinary for everyone. Ada makes it easy for businesses to automatically resolve the greatest number of customer service conversations — across channels and languages — with the least amount of effort. Since 2016, Ada has powered more than 4 billion automated customer interactions for brands like Canva, Verizon, YETI, and Square. Born in Toronto, Ada serves companies and their customers worldwide. For more information, visit www.ada.cx.

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SOURCE Ada Support

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Bell Textron Selects Integris Composites as Armor Supplier for U.S. Army’s Future Long Range Assault Aircraft (FLRAA)

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Integris Composites, Inc., a global leader in armor protection for the world’s elite military announces an agreement with Bell Textron Inc. to provide armor for the U.S. Army’s Future Long Range Assault Aircraft.

TYSONS CORNER, Va., Nov. 13, 2024 /PRNewswire/ — Integris Composites, the global leader in armor protection for the world’s elite military units has been selected by Bell Textron Inc., a Textron Inc. company, as a supplier of armor systems for the Future Long Range Assault Aircraft (FLRAA).

This tiltrotor aircraft is the U.S. Army’s selected platform for its FLRAA weapons system. It will provide advanced capability well beyond that of the UH-60 Black Hawk helicopter with increased speed, range and payloads.

“We are grateful to be selected by Bell,” said Andrew Bonham, president of Integris Composites, Inc., the U.S. component of Integris Composites ─ which last year became the new name for TenCate Advanced Armour, continuing a quarter-century legacy as a resource for form, safety, dependability and survivability.

“All of us at Integris are extremely proud to be part of the team behind this innovative rotorcraft that is ushering in what will become the U.S. Army’s new long-range assault aircraft ensuring our nation’s warfighters have the decisive edge in any theater where they are operating,” Bonham continued.

“We are pleased to include Integris Composites on the team for its protective armor capabilities for the FLRAA,” said Ryan Ehinger, senior vice president and program director for FLRAA, Bell. “Bell and the FLRAA team are committed to delivering not just more speed and range to our soldiers, but more survivability and reliability as well,” Ehinger stated.

A Storied Legacy

“Integris becomes a part of the latest chapter in the storied legacy of utility aircraft, a lineage that traces its roots back to the iconic Vietnam-era ‘Huey’ (UH-1 Iroquois) and the present-day UH-60 Black Hawk, which has faithfully served as the Army’s Utility Tactical Transport Aircraft (UTTAS) since 1979,” said David Cordova, chief commercial officer for Integris, Inc.

“FLRAA is a marvel of engineering that promises to redefine the boundaries of speed, agility, operational versatility/survivability,” Cordova observed.

Advanced Armor from Integris on Land, Water and in the Air

“This is the latest armor contract for Integris in the airborne segment,” added Bonham. “It’s an exceptional achievement for both the Integris organization as well as commercial partners, such as the team at QinetiQ Group plc.”

Cordova said Integris is supporting several other aerospace companies. “We provide armored kits such as the H-125, MH-139 as well as the C-130J this last one, in partnership with QinetiQ. But Integris is also providing high-performance, lightweight, fit-for-purpose composite military armor on the ground and in the water as well as in the air,” said Cordova.

Integris is an engineering company and the manufacturer of composite armor for land vehicles, aircraft, naval craft, protection housing for optronics and other sensitive technology and personal protection gear. For more information go to: www.integriscomposites.com

Photo by Danazar-Creative Commons

Contact:
David Cordova, Chief Commercial Officer
Integris Composites, Inc.
david.cordova@integriscompositesus.com
+1 704 458 7796

Photos:
https://www.prlog.org/13047920

Press release distributed by PRLog

View original content:https://www.prnewswire.com/news-releases/bell-textron-selects-integris-composites-as-armor-supplier-for-us-armys-future-long-range-assault-aircraft-flraa-302304611.html

SOURCE Integris Composites

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