Technology
Technical Support Outsourcing Market to Grow by USD 17.3 Billion (2024-2028) as Demand for Cost-Efficient Solutions Rises, AI Drives Market Transformation- Technavio
Published
2 months agoon
By
NEW YORK, Sept. 20, 2024 /PRNewswire/ — Report with the AI impact on market trends- The global technical support outsourcing market size is estimated to grow by USD 17.3 billion from 2024-2028, according to Technavio. The market is estimated to grow at a CAGR of over 7.99% during the forecast period. Increasing need for cost-effective solutions to improve efficiency is driving market growth, with a trend towards emergence of chatbots. However, outsourcing can compromise quality of technical support poses a challenge. Key market players include Aress Software and Education Technologies P Ltd., Computer Generated Solutions Inc., CSS Corp., Essentiel Outsourcing S.L., Flatworld Solutions Pvt. Ltd., Genpact Ltd., Global response Corp., HCL Technologies Ltd., IBN Technologies Ltd., Infosys Ltd., International Business Machines Corp., Invensis Technologies Pvt. Ltd., ISPL Support Services, Qcom Outsourcing Ltd., StarTek Inc., Suma Soft Pvt. Ltd., Tata Consultancy Services Ltd., Telegenisys Inc., Wipro Ltd., and Worldwide Call Centers Inc..
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Technical Support Outsourcing Market Scope
Report Coverage
Details
Base year
2023
Historic period
2018 – 2022
Forecast period
2024-2028
Growth momentum & CAGR
Accelerate at a CAGR of 7.99%
Market growth 2024-2028
USD 17.3 billion
Market structure
Fragmented
YoY growth 2022-2023 (%)
7.32
Regional analysis
APAC, South America, Europe, North America, and Middle East and Africa
Performing market contribution
APAC at 58%
Key countries
China, Brazil, India, Germany, and Argentina
Key companies profiled
Aress Software and Education Technologies P Ltd., Computer Generated Solutions Inc., CSS Corp., Essentiel Outsourcing S.L., Flatworld Solutions Pvt. Ltd., Genpact Ltd., Global response Corp., HCL Technologies Ltd., IBN Technologies Ltd., Infosys Ltd., International Business Machines Corp., Invensis Technologies Pvt. Ltd., ISPL Support Services, Qcom Outsourcing Ltd., StarTek Inc., Suma Soft Pvt. Ltd., Tata Consultancy Services Ltd., Telegenisys Inc., Wipro Ltd., and Worldwide Call Centers Inc.
Market Driver
The technical support outsourcing market is experiencing growth due to the rising adoption of chatbots in various industries. These AI-powered tools offer a quick and efficient way for businesses to communicate with their customers, providing instant responses and reducing the need for on-site repair personnel. Machine Learning as a Service (MLaaS) is a key technology driving this trend, enabling chatbots to understand customer situations and generate appropriate responses in real time. Additionally, MLaaS can predict demand for services, providing enterprises with valuable insights and improving customer experience. Sectors such as retail, BFSI, and healthcare, which generate large amounts of data, are particularly benefiting from this integration. As a result, the global technical support outsourcing market is expected to expand significantly during the forecast period.
The Technical Support Outsourcing market is thriving, with trends like chat boxes and virtual help desks revolutionizing customer interactions. Independent software vendors and SMEs are outsourcing technical support to cut operating expenses and access qualified personnel. The help desk system is becoming more sophisticated, with a tiered staffing structure including Tier 1 staff for basic queries. In the retail, BFSI, hospitality, and eCommerce industries, customer databases are driving the need for efficient technical support. Emerging technologies like quantum computing, electronic billing, and digital payment systems require specialized expertise. Call volume management is crucial, with CRM systems helping to streamline processes. Personnel training and system upgrades are ongoing priorities. In-house resources may not always have the technical skills needed for complex issues, making outsourcing an attractive option. The market is dynamic, with trends like user-friendly services and office space requirements shaping the landscape. Broken servers and other IT issues can cause significant downtime, making quick First Call Resolution essential. Overall, Technical Support Outsourcing is an essential strategy for businesses looking to stay competitive in today’s digital world.
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Market Challenges
Technical support outsourcing allows enterprises to delegate their customer service needs to third-party companies. However, this arrangement comes with challenges. Quality issues may arise due to the lack of direct control over the services provided. Consumers’ expectations may not always be met, leading to dissatisfaction. Moreover, hidden costs and inefficiencies can increase the overall expense. These factors impact the quality of services delivered to end-users, posing a significant challenge for service providers in the technical support outsourcing market. Despite these hurdles, the market is expected to grow due to factors such as cost savings and access to specialized expertise. However, addressing the aforementioned challenges is crucial for ensuring customer satisfaction and market success.Technical support outsourcing has become a popular solution for various industries including retail, BFSI, hospitality, eCommerce, and more. Outsourcing technical support allows businesses to focus on their core competencies while experts handle IT issues. However, challenges persist. In industries like retail and BFSI, managing customer databases and ensuring data security are crucial. Emerging technologies like quantum computing, electronic billing, and digital payment systems require technical expertise. User-friendly services, office space, and system upgrades also demand attention. Training, broken servers, and outsourcing maintenance are common challenges. Global SMEs and independent software vendors seek cost-effective ways to provide quality technical support. Policies, strategies, and initiatives are essential for addressing data breaches and financial harm. Internal IT teams face employee capability limitations, accessibility issues, and business plan alignment. Consumer technical support requires digital technology proficiency, social media savvy, and online platform expertise. Smart computing devices, cost-effective ways, and global digital transformation call for automation and technical expertise.
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Segment Overview
This technical support outsourcing market report extensively covers market segmentation by
Type 1.1 Help desk1.2 Call centerBusiness Segment2.1 Large enterprises2.2 SMEsGeography 3.1 APAC3.2 South America3.3 Europe3.4 North America3.5 Middle East and Africa
1.1 Help desk- The Technical Support Outsourcing Market continues to grow, with businesses increasingly turning to external providers for cost savings and expertise. Outsourcing allows companies to focus on their core competencies while receiving reliable and efficient technical support services. Service providers offer 24/7 support, multilingual capabilities, and advanced technology solutions. This partnership results in improved customer satisfaction and operational efficiency for businesses.
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Research Analysis
Technical support outsourcing refers to the practice of companies contracting third-party providers to manage and resolve their customers’ technology-related issues. In various industries like retail, BFSI, hospitality, eCommerce, and more, outsourcing technical support has become a cost-effective way to improve customer experience and focus on core business functions. With the rise of digital technology, emerging technologies such as quantum computing, electronic billing, and digital payment systems are increasingly being adopted. This creates a need for user-friendly services and efficient technical support. Outsourcing technical support allows companies to access skilled professionals and keep up with system upgrades and training. Broken servers, internet service, smart computing devices, and software projects require constant attention. Social media and online platforms add another layer of complexity. Technical support outsourcing providers offer maintenance and helpdesk services, ensuring that businesses can provide uninterrupted services to their customers. The global digital transformation trend drives the demand for outsourcing technical support. Companies can save on office space and costs while ensuring that their customers’ queries are addressed promptly and efficiently. Consumer technical support is a crucial aspect of any business, and outsourcing allows companies to provide round-the-clock support, enabling them to stay competitive in the digital age.
Market Research Overview
Technical support outsourcing refers to the practice of hiring third-party providers to manage and deliver customer technical assistance services. This approach is increasingly popular among various industries, including retail, BFSI, hospitality, eCommerce, and more, due to the benefits it offers in managing customer databases and handling emerging technologies such as quantum computing, electronic billing, digital payment systems, and user-friendly services. Outsourcing technical support can help businesses save on office space and system upgrades, while also providing access to trained personnel and quality control measures. However, it’s essential to consider policies, strategies, and initiatives to ensure technical expertise, automation, and First Call Resolution (FCR) rates. Independent software vendors and global SMEs can leverage outsourcing technical support to improve technology awareness and employee capability, while also addressing issues like broken servers, data breaches, and financial harm caused by internal IT teams. With the rise of digital technology, social media, online platforms, internet services, and smart computing devices, cost-effective ways to provide technical support are becoming increasingly important. Outsourcing maintenance, app development, and software projects can help businesses stay competitive in the global digital transformation landscape. Moreover, technical support outsourcing can help businesses manage call volume, implement help desk systems, and provide virtual help desks to offer 24/7 support. A tiered staffing structure with Tier 1 staff handling basic queries and CRM systems ensuring customer interactions can lead to improved technical skills, policies, and strategies.
Table of Contents:
1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation
TypeHelp DeskCall CenterBusiness SegmentLarge EnterprisesSMEsGeographyAPACSouth AmericaEuropeNorth AmericaMiddle East And Africa
7 Customer Landscape
8 Geographic Landscape
9 Drivers, Challenges, and Trends
10 Company Landscape
11 Company Analysis
12 Appendix
About Technavio
Technavio is a leading global technology research and advisory company. Their research and analysis focuses on emerging market trends and provides actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions.
With over 500 specialized analysts, Technavio’s report library consists of more than 17,000 reports and counting, covering 800 technologies, spanning across 50 countries. Their client base consists of enterprises of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio’s comprehensive coverage, extensive research, and actionable market insights to identify opportunities in existing and potential markets and assess their competitive positions within changing market scenarios.
Contacts
Technavio Research
Jesse Maida
Media & Marketing Executive
US: +1 844 364 1100
UK: +44 203 893 3200
Email: media@technavio.com
Website: www.technavio.com/
View original content to download multimedia:https://www.prnewswire.com/news-releases/technical-support-outsourcing-market-to-grow-by-usd-17-3-billion-2024-2028-as-demand-for-cost-efficient-solutions-rises-ai-drives-market-transformation–technavio-302254195.html
SOURCE Technavio
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The Big Data Market is set to grow by USD 508.73 billion from 2024-2028, driven by data generation. Report on AI’s impact on market trends – Technavio
Published
1 second agoon
November 15, 2024By
NEW YORK, Nov. 15, 2024 /PRNewswire/ — Report on how AI is redefining market landscape – The global big data market size is estimated to grow by USD 508.73 billion from 2024-2028, according to Technavio. The market is estimated to grow at a CAGR of almost 21.46% during the forecast period. Data generation is driving market growth, with a trend towards increasing adoption of blockchain solutions through big data implementation. However, rise in data security issues poses a challenge.Key market players include Accenture Plc, Alphabet Inc., Alteryx Inc., Amazon.com Inc., Cloudera Inc., Datameer Inc., Dell Technologies Inc., Deloitte Touche Tohmatsu Ltd., Enthought Inc., Hewlett Packard Enterprise Co., Hitachi Ltd., International Business Machines Corp., IRI, Microsoft Corp., Oracle Corp., PricewaterhouseCoopers LLP, Qubole Inc., Salesforce Inc., SAS Institute Inc., Teradata Corp., and SAP SE.
Key insights into market evolution with AI-powered analysis. Explore trends, segmentation, and growth drivers- View Free Sample PDF
Big Data Market Scope
Report Coverage
Details
Base year
2023
Historic period
2018 – 2022
Forecast period
2024-2028
Growth momentum & CAGR
Accelerate at a CAGR of 21.46%
Market growth 2024-2028
USD 508.73 billion
Market structure
Fragmented
YoY growth 2022-2023 (%)
18.84
Regional analysis
North America, Europe, APAC, South America, and Middle East and Africa
Performing market contribution
North America at 47%
Key countries
US, Canada, China, UK, and Germany
Key companies profiled
Accenture Plc, Alphabet Inc., Alteryx Inc., Amazon.com Inc., Cloudera Inc., Datameer Inc., Dell Technologies Inc., Deloitte Touche Tohmatsu Ltd., Enthought Inc., Hewlett Packard Enterprise Co., Hitachi Ltd., International Business Machines Corp., IRI, Microsoft Corp., Oracle Corp., PricewaterhouseCoopers LLP, Qubole Inc., Salesforce Inc., SAS Institute Inc., Teradata Corp., and SAP SE
Market Driver
In today’s digital revolution, Big Data is a game-changer for businesses looking to make strategic decisions based on valuable insights. Trends like real-time processing, advanced analytics, and scalable infrastructure enable companies to leverage information from vast datasets for operational efficiency and improved customer experiences. Data creation continues to fueled by the digital transformation and user-friendly interfaces. Security and transparency are paramount as data transactions become more commonplace with blockchain technology and distributed computing. AI-driven analytics platforms, automation, and autonomous decision-making are transforming industries, from healthcare and energy to retail and finance. Quantum computing and hardware advancements offer new possibilities for processing complex data. Business intelligence solutions, customer analytics, and risk management are essential tools for decision-makers. Data protection and privacy remain top priorities, while visualization tools and social media data provide valuable insights for target audiences. The democratization of data access through cloud-based systems and mobile apps continues to drive innovation across sectors. From precision medicine and genomic analytics to smart cities and AR/VR, Big Data is revolutionizing industries and creating new opportunities for growth. Stay ahead of the curve with the latest trends and technologies.
Enterprises are exploring the integration of blockchain technology with big data to enhance data security and tracking capabilities. Blockchain transports data in secure blocks, linking them with cryptographic algorithms. Each block includes timestamps, information about the previous block, and transaction data. By combining blockchain with big data, enterprises can identify production issues without interrupting operations. Start-ups and major industries, including oil and gas and food and beverage, are implementing these solutions to secure and manage vast amounts of data effectively.
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Market Challenges
In today’s digital revolution, businesses face numerous challenges in managing and making strategic decisions based on big data. With an increasing amount of information from various datasets, it’s crucial to provide user-friendly interfaces for decision-makers to access integrated analytics and business intelligence solutions. Real-time processing and scalable infrastructure are essential for operational efficiency. Advanced analytics, including AI-driven platforms, distributed computing, and quantum computing, offer new opportunities for automation and autonomous decision-making. Security and transparency are vital in data transactions using blockchain technology. Data protection and privacy are non-negotiable, especially with the rise of mobile apps and wearable technology. Industries like retail, banking, and healthcare are leveraging big data for customer analytics, pricing, risk management, and personalized services. Big data also impacts smart cities, precision medicine, and genomic analytics, offering data exploration through AR and VR. Accessibility and democratization of data are key to targeting various audiences and offline/online transactions. Hardware and software solutions, on-premise or cloud-based, cater to diverse industries like transportation, logistics, and defense.Enterprises are utilizing advanced technologies like big data analytics to enhance productivity and simplify complex operations. For instance, Shell International B.V. (Shell) has installed digital sensors at their global production and manufacturing sites. This data is used to optimize operational processes and make informed decisions. The Internet of Things (IoT) has generated massive data sets, leading to significant data privacy concerns. Existing security applications struggle to protect large data volumes and manage continuous data streams essential for big data analysis. Consequently, big data security solutions are crucial for companies to safeguard their valuable information.
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Segment Overview
This big data market report extensively covers market segmentation by
Deployment 1.1 On-premises1.2 Cloud-based1.3 HybridType 2.1 Services2.2 SoftwareGeography 3.1 North America3.2 Europe3.3 APAC3.4 South America3.5 Middle East and Africa
1.1 On-premises- On-premise big data software solutions allow businesses to install and manage both hardware and software within their own infrastructure. This setup grants full control over the functioning of the technology, making it an attractive option for manufacturing companies dealing with critical business information. Despite the high upfront costs associated with purchasing hardware and software, on-premises solutions offer a one-time installation fee instead of recurring monthly payments, which can be more cost-effective in the long run. Security is another significant advantage of on-premises solutions. Data is accessed and stored on the client’s servers, reducing the risk of security breaches that can occur with cloud-based deployment. Large enterprises, in particular, prefer on-premises big data software solutions due to the enhanced security features and physical access controls. Vendors such as Dell Inc. Provide comprehensive on-premises solutions like the Boomi integration platform, which facilitates information movement, management, and governance across all applications and data sources, whether they are on the cloud or on-premises. Although the adoption of on-premises big data solutions is expected to decrease slightly during the forecast period due to the high capital expenditure required for internal server maintenance, their advantages in terms of control, security, and cost predictability make them a popular choice for businesses with specific requirements.
Download a Sample of our comprehensive report today to discover how AI-driven innovations are reshaping competitive dynamics
Research Analysis
The Big Data market is a dynamic and rapidly growing industry that is revolutionizing the way businesses operate and make strategic decisions. With the explosion of data from various sources such as customer experiences, operational efficiency, and digital revolution, the demand for advanced analytics and real-time processing has never been greater. Information from datasets in industries like Healthcare, Energy & Utilities, Retail & E-commerce, IT & Telecom, and Transportation is being leveraged to gain valuable insights. Hardware and software solutions, both on-premise and cloud-based, are transforming data creation and management. Customer Analytics, Supply Chain Analytics, Marketing Analytics, Pricing Analytics, Spatial Analytics, Workforce Analytics, Risk & Credit Analytics, Transportation Analytics, and more are becoming essential tools for businesses to stay competitive. However, with the increased use of data comes the need for Data Protection & Privacy to ensure security and compliance. The Big Data market offers advanced solutions for various industries, including Transportation, Healthcare, and Finance, to optimize operations, improve customer experiences, and make informed decisions. From Supply Chain Analytics to Marketing Analytics, the possibilities are endless. The future of business lies in harnessing the power of data to drive growth and innovation.
Market Research Overview
The Big Data market is a dynamic and evolving landscape, fueled by the digital revolution and the increasing importance of data-driven decision-making. With the explosion of information from various sources, including datasets from customer experiences, operational efficiency, and digital transformation, advanced analytics and real-time processing have become essential for businesses. Scalable infrastructure, integrated analytics, and user-friendly interfaces enable accessibility to data for decision-makers, leading to business intelligence solutions. Quantum computing and Blockchain technology are revolutionizing data processing and transactions, offering transparency, security, and distributed computing capabilities. AI-driven analytics platforms, automation, and autonomous decision-making are transforming industries, from smart cities and precision medicine to transportation and retail. Hardware and software solutions, on-premise and cloud-based systems, cater to various target audiences and transactions, whether offline or online. Customer analytics, supply chain analytics, marketing analytics, and risk & credit analytics are just a few of the applications driving business growth. Data Protection & Privacy, spatial analytics, workforce analytics, and transportation analytics are also critical components of the Big Data ecosystem. Innovations in Augmented Reality (AR) and Virtual Reality (VR) offer data exploration, while social media, multimedia, and structured and unstructured data continue to expand the data universe. The future of Big Data lies in democratizing access to data, visualization tools, and targeting specific industries and sectors, including banking, financial services, insurance, defense, consumer goods, media and entertainment, telecommunications, IT, logistics, and consumer engagement.
Table of Contents:
1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation
DeploymentOn-premisesCloud-basedHybridTypeServicesSoftwareGeographyNorth AmericaEuropeAPACSouth AmericaMiddle East And Africa
7 Customer Landscape
8 Geographic Landscape
9 Drivers, Challenges, and Trends
10 Company Landscape
11 Company Analysis
12 Appendix
About Technavio
Technavio is a leading global technology research and advisory company. Their research and analysis focuses on emerging market trends and provides actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions.
With over 500 specialized analysts, Technavio’s report library consists of more than 17,000 reports and counting, covering 800 technologies, spanning across 50 countries. Their client base consists of enterprises of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio’s comprehensive coverage, extensive research, and actionable market insights to identify opportunities in existing and potential markets and assess their competitive positions within changing market scenarios.
Contacts
Technavio Research
Jesse Maida
Media & Marketing Executive
US: +1 844 364 1100
UK: +44 203 893 3200
Email: media@technavio.com
Website: www.technavio.com/
View original content to download multimedia:https://www.prnewswire.com/news-releases/the-big-data-market-is-set-to-grow-by-usd-508-73-billion-from-2024-2028–driven-by-data-generation-report-on-ais-impact-on-market-trends—technavio-302306623.html
SOURCE Technavio
Technology
MINTO APARTMENT REIT ANNOUNCES NOVEMBER 2024 CASH DISTRIBUTION
Published
60 minutes agoon
November 15, 2024By
̶ Amount represents a 3% increase from previous level ̶
OTTAWA, ON, Nov. 15, 2024 /CNW/ – Minto Apartment Real Estate Investment Trust (the “REIT”) (TSX: MI.UN) today announced a cash distribution of $0.04333 per REIT unit for the month of November 2024. Payment will be made on December 16, 2024 to unitholders of record as at November 30, 2024.
As previously announced, the amount of the November distribution represents a 3% increase from the prior level, resulting in an increase in the annualized amount of the REIT’s distribution from $0.505 per unit to $0.52 per unit.
About Minto Apartment Real Estate Investment Trust
Minto Apartment Real Estate Investment Trust is an unincorporated, open-ended real estate investment trust established pursuant to a declaration of trust under the laws of the Province of Ontario to own income-producing multi-residential properties located in urban markets in Canada. The REIT owns a portfolio of high-quality income-producing multi-residential rental properties located in Toronto, Montreal, Ottawa and Calgary. For more information on Minto Apartment REIT, please visit the REIT’s website at: https://www.mintoapartmentreit.com.
Forward-Looking Statements
This news release may contain forward-looking statements (within the meaning of applicable securities laws) relating to the business of the REIT. Forward-looking statements are identified by words such as “believe”, “anticipate”, “project”, “expect”, “intend”, “plan”, “will”, “may”, “estimate” and other similar expressions. These statements are based on the REIT’s expectations, estimates, forecasts and projections and include, without limitation, statements regarding the intended monthly distributions of the REIT. The forward-looking statements in this news release are based on certain assumptions, including without limitation that the REIT will have sufficient cash to pay its distributions. They are not guarantees of future performance and involve risks and uncertainties that are difficult to control or predict. A number of factors could cause actual results to differ materially from the results discussed in the forward-looking statements, including, but not limited to, the factors discussed and referenced under the heading “Risks and Uncertainties” in the REIT’s Q3 2024 management’s discussion and analysis dated November 12, 2024, which is available at www.sedarplus.ca. There can be no assurance that forward-looking statements will prove to be accurate as actual outcomes and results may differ materially from those expressed in these forward-looking statements. Readers, therefore, should not place undue reliance on any such forward-looking statements. Further, these forward-looking statements are made as of the date of this news release and, except as expressly required by applicable law, the REIT assumes no obligation to publicly update or revise any forward-looking statement, whether as a result of new information, future events or otherwise.
SOURCE Minto Apartment Real Estate Investment Trust
Technology
Equinox, Inc. Provides Notification of Cybersecurity Incident
Published
60 minutes agoon
November 15, 2024By
ALBANY, N.Y., Nov. 15, 2024 /PRNewswire/ — Equinox, Inc. (“Equinox”), a nonprofit provider of various counseling and health services, has learned of a cybersecurity incident that involved the personal and / or protected health information belonging to certain current and former clients, and to a number of staff. On November 15, 2024, Equinox formally notified potentially affected individuals with available address information and provided resources to assist them.
On April 29, 2024, Equinox discovered unusual activity within its digital environment. Upon discovering this activity, Equinox immediately took steps to secure its systems and enlisted independent cybersecurity forensic experts to conduct an investigation. During this time, Equinox was vigilant and able to safely minimize any disruptions to its daily operations and service delivery.
As a result of an independent forensic investigation into the incident, Equinox learned that an unauthorized actor accessed and potentially acquired certain files stored within its internal systems. Following a comprehensive review of the potentially affected data, on September 16, 2024, Equinox determined that certain employee and client information may have been subject to the unauthorized access. This information varies between individuals, but may have included names, addresses, dates of birth, Social Security numbers, passport numbers, financial account information, driver’s license and/or state identification number, medical treatment or diagnosis information, health insurance information, and/or medication-related information.
Equinox has no evidence that any of the information potentially impacted in connection with this incident has been misused. Nonetheless, Equinox has implemented additional security features to help prevent similar incidents from occurring in the future. Equinox has also reported this matter to the NYS Attorney General, NYS Division of State Police, NYS Department of State’s Division of Consumer Protection, and the Federal Office of Civil Rights.
Notification letters were mailed to impacted individuals on November 15, 2024. The letters include information about this incident and about steps that potentially impacted individuals can take to monitor and help protect their personal and protected health information. Equinox has established a toll-free call center to answer questions about the incident and to address related concerns. The call center can be reached at (866) 531-3185, Monday through Friday from 9:00 AM to 9:00 PM Eastern time.
The privacy and protection of its clients and staff and their private information is a top priority of Equinox. Equinox deeply regrets any inconvenience or concern this incident may cause.
Equinox, Inc. is a human services agency with deep roots in the Capital Region dating back to 1947. Equinox provides compassionate services and life-enhancing opportunities to youth and adults—and their families—who are impacted by domestic violence, substance use and addictions, mental health disorders, homelessness, and the challenges of living amid poverty and violence.
View original content:https://www.prnewswire.com/news-releases/equinox-inc-provides-notification-of-cybersecurity-incident-302307303.html
SOURCE Equinox, Inc.
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