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Calabrio ONE Awards Recognize Customers Driving Contact Center Innovation

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Winners Celebrated at 2024 Calabrio Customer Connect Event

LAS VEGAS, Sept. 16, 2024 /PRNewswire-PRWeb/ — Calabrio, the workforce performance company, today announced the annual ONE award winners during Calabrio Customer Connect (C3) in Las Vegas. In its eighth year, the ONE awards honor organizations and individuals utilizing Calabrio solutions to transform workforce optimization (WFO), customer experience (CX) and employee engagement. Awardees are announced onstage at C3 – enjoy VIP benefits and a donation to a charity of their choosing.

“Our customers continue to reshape the way contact centers use Calabrio’s technology to improve their customers’ experiences,” said Joel Martins, CTO and Interim CEO at Calabrio. “Each recipient of a ONE award is driving industry-leading innovation, delivering exceptional customer service, and setting new benchmarks in the contact center industry. It’s immensely gratifying seeing the measurable, impactful results and other successes awardees make with our products and we are excited to celebrate their work.”

Winners are selected based on their ability to demonstrate revolutionary workforce performance that boosts customer and employee experiences. Companies, individuals, and Calabrio employees are all encouraged to nominate candidates. This year, 26 organizations were nominated. Calabrio has recognized almost 80 organizations with these awards since 2017, illustrating an ongoing dedication and drive to improve contact center operations, and customer and agent experiences.

Categories for the Calabrio ONE Awards include:

The Agent Advocate: Creating an exemplary employer environment

The Analytics Architect: Using data to bring their vision to life. This award is about first uncovering insights in your data and then bringing those insights to life.

The Champion: Enthusiastically meeting with other Calabrio customers and sharing their story

The Collaborator: Understanding the value of bringing together rich customer insights gained in the contact center and sharing with the larger organization

The Innovator: Transforming business operations through innovative technology adoption

The Insightful Expert: Knowing that accessible, timely, actionable data is the difference between contact center chaos and conquest

2024 Winners of the Calabrio ONE Awards:

Zach Christopherson and Rachel Burnett, Allegiance – The Agent Advocate

Amber Prause, Gordon Food Service – The Analytics Architect

Janessa Lucero-Hawthorne, AmeriGas – The Champion

Leading Insurance Provider – The Collaborator

Ericc Whetstone, Apple Leisure Group Vacations – The Innovator

Bry Raschko, Banner Bank – The Insightful Expert

According to Martins, “This is a time for us to recognize Calabrio users’ advancements and accomplishments in the contact center in front of their peers. Everyone looks forward to doing this every year at C3, as it lets us thank attendees – not just in an email or call, but in person – for being a Calabrio customer.””

For more information on the Calabrio ONE Awards, click here.

About Calabrio

Calabrio is a trusted ally to leading brands. The digital foundation of a customer-centric contact center, the Calabrio ONE workforce performance suite helps enrich and understand human interactions, empowering your contact center as a brand guardian. We maximize agent performance, exceed customer expectations, and boost workforce efficiency using connected data, AI-fueled analytics, automated workforce management, and personalized coaching. Only Calabrio ONE unites workforce optimization (WFO), agent engagement, and business intelligence solutions into a cloud-native, fully integrated suite that adapts to your business.

Calabrio, Calabrio ONE and the Calabrio logo are registered trademarks or trademarks of Calabrio, Inc. All other trademarks mentioned in this document are the property of their respective owners.

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Touchdown PR
calabrio@touchdownpr.com
512-599-4015

Media Contact

Gabrielle DiMarco, Touchdown PR, 512-599-4015, calabrio@touchdownpr.com, https://www.calabrio.com/

View original content to download multimedia:https://www.prweb.com/releases/calabrio-one-awards-recognize-customers-driving-contact-center-innovation-302249191.html

SOURCE Calabrio

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Greenlane Renewables Announces Management and Board of Director Changes

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~Appointment of Stephanie Mason as CFO completes planned succession~

VANCOUVER, BC, Nov. 15, 2024 /CNW/ – Greenlane Renewables Inc. (“Greenlane”) (TSX: GRN) (FSE: 52G) today announces the appointment of Stephanie Mason as Chief Financial Officer (“CFO”), effective January 13, 2025.

Ms. Mason brings over 15 years of experience to her new role as Greenlane’s CFO. Ms. Mason has been with Greenlane for over 4 years, most recently as Director of Finance following a promotion from Corporate Controller. Prior to working at Greenlane, Ms. Mason gained experience at other TSX-listed renewable energy companies managing teams responsible for financial reporting, regulatory compliance and other finance activities. Ms. Mason developed her strong accounting foundation at PricewaterhouseCoopers where she obtained her CPA, CA designation.

“We are excited to welcome Stephanie into the role of CFO,” said Brad Douville, CEO of Greenlane Renewables. “Stephanie brings a depth of expertise in finance, reporting, and operations and provides continuity in leadership at Greenlane. Transitioning overall financial leadership from Monty Balderston to Stephanie starting at the beginning of 2025 completes a planned succession as we continue to advance our strategic goals in the RNG space. During his tenure as CFO over the last couple of years, Monty has provided solid leadership of the finance function at Greenlane and played a pivotal role on the senior management team. I want to thank Monty for all of his contributions.”

“I am honored to become Greenlane’s CFO. This is an organization recognized for its commitment to sustainability and innovation,” stated Ms. Mason. “I look forward to contributing to the company’s financial reporting strength and supporting its growth objectives.”

Mr. Balderston will remain as CFO until voluntarily resigning effective January 13, 2025. Mr. Balderston will support the transition to Ms. Mason upon her appointment, following which he will leave the Company on January 24, 2025.

Further to the management update announced on August 23, 2024, Ian Kane will be completing his transitional role as President and will leave the Company on November 22, 2024 when he will step down from Greenlane’s Board of Directors. The Company wishes to thank Mr. Kane for all of his efforts in helping drive Greenlane’s business plan.

About Greenlane Renewables

Greenlane is driving change: accelerating the energy transition to a net-zero emissions economy. We are cleaning up two of the largest and most difficult to decarbonize sectors of the global energy system: the natural gas grid and commercial transportation. As a pioneer and leading specialist in biogas upgrading, we have been actively contributing to the decarbonization of our planet for over 35 years. The systems we provide transform biogas generated from organic waste into high-value grid-ready renewable natural gas (“RNG”). Our systems produce clean, low-carbon and carbon-negative RNG from organic waste sources including agriculture (such as dairy and hog manure), water resource recovery facilities, food waste, landfills, and sugar mills. Greenlane is the only biogas upgrading company offering and actively deploying the three main upgrading technologies: waterwash, pressure swing adsorption, and membrane separation, plus proprietary biogas desulfurization technology. Greenlane has delivered over 145 biogas upgrading systems into 19 countries, including some of the largest RNG production facilities in the world, and over 160 biogas desulfurization units. For further information, please visit www.greenlanerenewables.com.

SOURCE Greenlane Renewables Inc.

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Eastside Distilling, Inc. Announces Private Placement Offering

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Eastside Distilling, Bridgetown Spirits Corp., a consumer-focused beverage company that builds craft inspired experiential brands and Beeline Financial Holdings, Inc. (“Beeline”), a digital mortgage technology and lending company, announces the completion of a private placement offering (the “Offering”) with accredited investors, resulting in gross proceeds of $1,615,000.

PORTLAND, Ore. and PROVIDENCE, R.I. , Nov. 15, 2024 /PRNewswire-PRWeb/ — Eastside Distilling, Inc. (NASDAQ: EAST) (“Eastside” or the “Company”), a holding company for Bridgetown Spirits Corp., a consumer-focused beverage company that builds craft inspired experiential brands and for Beeline Financial Holdings, Inc. (“Beeline”), a digital mortgage technology and lending company, announces the completion of a private placement offering (the “Offering”) with accredited investors, resulting in gross proceeds of $1,615,000. Under the terms of a Securities Purchase Agreement, the Company sold $1,938,000 in original issue discount Senior Secured Notes (the “Notes”) and Pre-Funded Warrants to purchase 363,602 shares of Common Stock (the “Warrants”).

Joseph Gunnar & Co., LLC acted as the exclusive placement agent in connection with the Offering.

For an overview of the terms of the securities and transactions involved in the Offering, and copies of the forms of transaction documents entered into in connection therewith, please refer to the Company’s Current Report on Form 8-K filed on November 15, 2024 with the Securities and Exchange Commission. The Company plans to utilize the net proceeds for working capital and general corporate expenses, among other uses.

About Eastside Distilling

Eastside Distilling, Inc. (Nasdaq: EAST) is a producer of award-winning craft spirits, including whiskey, vodka, and rum. Founded in Portland, Oregon, Eastside is committed to quality, innovation, and sustainability, delivering exceptional products that reflect the spirit of the Pacific Northwest.

About Beeline Financial Holdings, Inc.

The Company recently closed on a merger with Beeline Financial Holdings, Inc. Beeline is a technology-driven mortgage lender offering a fully digital, AI-enhanced, platform that simplifies and accelerates the home financing process for homeowners and property investors. Based in Providence, RI, Beeline is dedicated to transforming the mortgage industry through innovative technology and customer-centric solutions.

Media Contact

Nick Luzza, BEELINE MORTGAGE , LLC Refinance, 1 4014184461 4014184461, nick@makeabeeline.com, https://www.eastsidedistilling.com/ 

View original content:https://www.prweb.com/releases/eastside-distilling-inc-announces-private-placement-offering-302306634.html

SOURCE BEELINE MORTGAGE , LLC Refinance

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The game-changer: New partnership between real estate tech innovator and luxury brokerage investor just gave agents at select firms valuable advantages and ease

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DALLAS, Nov. 15, 2024 /PRNewswire/ — The parent company of Briggs Freeman Sotheby’s International Realty, the leading luxury brokerage in Dallas, Fort Worth and all of North Texas, announces its groundbreaking partnership with Rechat, real estate’s only AI-powered Experience Management Platform for agents.          

Peerage Realty Partners, the world’s largest strategic investor in Sotheby’s International Realty affiliates, and Dallas-based Rechat have just advanced the real estate industry in a significant leap, through state-of-the-art technology. With the partnership, Rechat is now offering its advanced suite of tools and services to all Peerage Realty Partners brokerages — 206 offices across the U.S. and Canada — equipping its advisors with valuable advancements in real estate technology.          

Rechat was built to solve a universal and persistent problem faced by agents: the need to toggle between disparate platforms to manage the various aspects of their business. Briggs Freeman Sotheby’s International Realty has been working with Rechat almost since its beginning, as a first client, test case and collaborator. Now, years of innovation later, Rechat includes a marketing center, people center and deals center, allowing advisors to work within one integrated ecosystem to streamline tasks, automate listing marketing, create high-quality collateral, track transactions and more.          

Says Rechat CEO Shayan Hamidi: “We are dedicated to equipping agents with all of the tools they need — in one single tab or one single app — to excel in today’s competitive market.”          

Peerage Realty Partners is a leading residential real estate services firm, serving luxury markets across North America. Its brokerage partners include top Sotheby’s International Realty affiliates and other renowned independent firms. It has more than 6,100 advisors across 206 offices in the U.S. and Canada, to whose brokerages it provides strategic input, technology, marketing, operational expertise and much more. Its primary goal is to continually enhance the client, advisor and brokerage experiences through every phase of a transaction and beyond. Peerage Realty is projected to transact about $34.8 billion in sales in 2024 through its partner firms. Peerage Realty Partners, based in Toronto, Canada, has the unique benefit of being a privately owned enterprise, committed to long-term partnerships and investments.  

Says Gavin Swartzman, CEO of Peerage Realty Partners: “We are delighted to partner with Rechat to enhance our technological capabilities and provide our advisors with industry-leading tools. This collaboration aligns seamlessly with our ongoing commitment to leveraging innovation to better serve our clients and propel growth across our network.”    

To learn more, visit briggsfreeman.com, rechat.com and peeragerealty.com.

Peerage Realty Partners — the parent company of Dallas-based Briggs Freeman Sotheby’s International Realty and the world’s largest strategic investor in Sotheby’s International Realty affiliates — and Dallas-based Rechat, the creator of real estate’s only AI-powered Experience Management Platform for agents, have just advanced the real estate industry via state-of-the-art technology. With the partnership, Rechat is now offering its advanced suite of tools and services to all Peerage Realty Partners brokerages — 206 offices across the U.S. and Canada — equipping its advisors with valuable advancements in real estate tech. Rechat has eliminated the need for agents to toggle between disparate platforms to manage the various aspects of their business. After years of collaboration with Briggs Freeman Sotheby’s International Realty, Rechat now includes a marketing center, people center and deals center, allowing advisors to streamline tasks, automate listing marketing, create collateral, track transactions and more.

View original content to download multimedia:https://www.prnewswire.com/news-releases/the-game-changer-new-partnership-between-real-estate-tech-innovator-and-luxury-brokerage-investor-just-gave-agents-at-select-firms-valuable-advantages-and-ease-302306550.html

SOURCE Briggs Freeman Sotheby’s International Realty

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