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SMS Magic Launches New Messaging Era with Enhanced AI CoPilot Services and Salesforce Admin Assistance at Dreamforce 2024

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The company’s participation at Salesforce Dreamforce 2024, taking place in San Francisco, CA, on September 17-19, will feature an exclusive AI CoPilot launch, assistance for Salesforce Administrators to master customer engagement and regulatory standards, and high-profile AI roundtable discussions.

PUNE, India and NEW YORK, Sept. 13, 2024 /PRNewswire/ — SMS Magic, the leading conversational messaging platform, top Salesforce partner, and recipient of the 2021 and 2022 Salesforce APAC ISV Partner of the Year Award, today announces its participation in Dreamforce 2024, the annual Salesforce community event. SMS Magic has chosen the event to unveil its new Messaging AI CoPilot and expanded industry-specific services under its Conversive brand, along with free messaging campaign assessments. The company will also host an advanced AI messaging roundtable led by its CEO, Nitin Seth.

Introducing an Enhanced Way To Engage Customers and Build Trust With AI

SMS Magic will present its new Messaging AI CoPilot — an omnichannel messaging platform that streamlines routine tasks such as inquiry management, lead qualification, and appointment booking. Businesses will get the assistance they need from a trusted AI copilot that analyzes customer behavior and intent, suggests appropriate responses, and facilitates smooth conversation handovers to a live person when required.

The platform will enable businesses to ensure they deliver trusted and compliant messaging while achieving and maintaining greater compliance with 10DLC, HIPAA, GDPR, and TCPA regulatory standards to protect data and grow customer trust.

Empowering Salesforce Admins to be Customer Success Heros

As businesses focus on scaling their operations, Salesforce remains a vital tool in supporting their success. Configuring Salesforce to meet the unique needs of business processes requires specialized expertise, a responsibility typically managed by Salesforce Administrators, who play a key role in ensuring smooth technical implementation.

SMS Magic has expanded its customer engagement capabilities on the Salesforce platform to empower Salesforce Administrator  with tools to build sophisticated customer engagement copilots that enhance customer satisfaction and manage critical communications independently.

Salesforce Administrators will benefit from advanced AI-powered tools, providing deeper campaign insights and elevating the quality of customer interactions, ultimately driving better business outcomes.

Looking Out For Businesses With Regulatory Assistance

SMS Magic expands their customer services to now include an expert-led Campaign Clinic for messaging assessments. It will analyze consumer data usage and privacy management during engagements, and establish recommendations for messaging optimization, compliance requirements, and programs for effective campaign messaging.

This new service will support customers in adopting proper SMS regulatory requirements including 10DLC registration before the December 1, 2024 deadline, and ensuring customers stay compliant to achieve the highest quality communications and avoid messaging disruptions, penalties, and costly fines.

An Exclusive AI Messaging Roundtable at Dreamforce 2024

SMS Magic is organizing an AI Roundtable at Dreamforce 2024 that explores AI capabilities for customer experience excellence. This conversation, led by CEO, Nitin Seth, will offer a deep dive into how companies can responsibly add AI to their customer communications today — a topic taking center stage at this year’s Dreamforce. The roundtable discussion will touch on the role of AI in handling sensitive consumer information and how businesses can ethically and confidently use it to conduct conversational engagements.

“We couldn’t be more excited to participate once again in one of the most important events in our industry. The CRM sector has never faced as much innovation and rapid change, so it’s crucial to gather the community at Dreamforce and discuss these topics in detail,” said Nitin Seth, Co-Founder and CEO of SMS Magic. He added, “We’re also eager for the world to finally see what we’ve been working on with industry-specific AI messaging copilots, and to address responsible AI usage with industry experts.”

The SMS Magic service expansion and heightened support for regulatory compliance and data security highlight one of the company’s main service pillars: building trust. This is a key requirement to forging meaningful connections between businesses and customers in today’s digital and AI-driven era.

About SMS Magic and Conversive

SMS Magic and the Conversive platform offer powerful messaging solutions that enable better business conversations across multiple channels including text messaging, WhatsApp, and Facebook Messenger. Each platform integrates with customer data and CRM solutions including Salesforce, Zoho and HubSpot to deliver consensual, compliant business-to-person messaging for high-stakes conversations and trusted customer engagement at scale.

Visit SMS-Magic.com and beconversive.com to learn more.

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PEAC Institute Launches “24 Hour Pause for Peace: A Global Concert”

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24 Hour Pause for Peace Will Be the Largest Peace Initiative Ever Worldwide, Unifying 96 Countries on Six Continents Through Music

MONTCLAIR, N.J., Sept. 21, 2024 /PRNewswire-PRWeb/ — On this International Day of Peace, PEAC Institute, part of the 2017 Nobel Peace Prize winning team, has launched “24 Hour Pause for Peace: A Global Concert,” the largest peace initiative ever organized worldwide through music.

“Now, we need companies, government entities, other nonprofits and donors who care about our cause for peace to join us in lifting up the biggest event of this generation.”

On October 4, 2025, this ground-breaking program will activate a massive network of youth ensembles that spans 96 countries and territories across six continents and host two 24-hour commercial festivals featuring some of the biggest acts in music and entertainment. This extraordinary day-long event will be live-streamed globally, allowing millions to participate simultaneously.

“It has been 40 years since Live Aid and We Are the World historically unified and changed the world through music,” said Rebecca Irby, president and CEO of PEAC Institute. “With our planet riddled with post-pandemic fatigue, climate chaos, unsettling wars and more, we believe it is time to create a new trajectory for humanity by inviting everyone around the globe to a 24 hour pause for peace to enjoy the sounds of music and feel the transformative power of human connection,” Irby explained.

Additionally, 24 Hour Pause for Peace plans to amass more than 100 million ambassadors to sign an appeal to the United Nations calling for a 24 hour ceasefire during the children’s concerts and commercial music events. All countries are welcome to participate with no exceptions. One of Pause for Peace’s core beliefs is everyone has the right to be equally respected and heard, particularly in collectively calling for peace.

“Achieving this ambitious global endeavor requires the support and participation from the most impactful brands, organizations, and influential leaders, artists and celebrities,” said Jennifer McKenna, 24 Hour Pause for Peace CEO.

Pause for Peace is a $165 million global initiative. Currently, it is in its first phase of raising seed capital through consumer brand-aligned sponsorships and private donors. Funding for the program is tax-deductible through PEAC’s 501(c)(3) status.

“We have assembled an exceptional executive team of change agents in entertainment, production, consumer marketing, charitable development and global security to make this extraordinary, worldwide peace event happen.” McKenna added. “Now, we need companies, government entities, other nonprofits and donors who care about our cause for peace to join us in lifting up the biggest event of this generation.” To become involved in 24 Hour Pause for Peace: A Global Concert as a sponsor, partner or donor, sign up to be an Ambassador, or for more information, go to www.24hourpauseforpeace.org.

About PEAC Institute

PEAC Institute is a 501(c)(3) nonprofit organization based in the United States. PEAC stands for peace, education, art and communication. It was formed in 2016 through a campaign with partner organization, International Campaign to Abolish Nuclear Weapons (ICAN), which garnered a 2017 Nobel Peace Prize. PEAC now holds special consultative status with the Economic and Social Council of the United Nations and has a global presence working with countries and territories worldwide to reach the most marginalized youth through art and communication activities to help them explore and express. For more information on PEAC Institute, go to www.peacinstitute.org.

Media Contact

Chadwick Boyd, Pause for Peace, 1 4046060611, chadwick@24hourpauseforpeace.org, www.24hourpauseforpeace.org

View original content to download multimedia:https://www.prweb.com/releases/peac-institute-launches-24-hour-pause-for-peace-a-global-concert-302254527.html

SOURCE Pause for Peace

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Global Times: China opens 12 nuclear research facilities to global scientists

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The involved facilities span areas such as basic nuclear research, isotope production, nuclear environment simulation, equipment testing, and radioactive waste treatment and disposal.

VIENNA, Sept. 21, 2024 /PRNewswire/ — China will open 12 nuclear research facilities and testing platforms to international scientists and institutions to enhance global cooperation, a senior Chinese official said here on Monday.

These include the China Advanced Research Reactor, the new-generation tokamak device Huanliu-3, and the Beishan Underground Research Laboratory, Liu Jing, vice chairman of the China Atomic Energy Authority (CAEA), said at a meeting on the sidelines of the International Atomic Energy Agency’s (IAEA) annual general conference.

The facilities span areas such as basic nuclear research, isotope production, nuclear environment simulation, equipment testing, and radioactive waste treatment and disposal.

Monday’s meeting, themed “Share for Development,” was organized by the CAEA to promote international cooperation in nuclear technology research and development, as China marks the 40th anniversary of its accession to the IAEA.

Yu Jianfeng, chairman of China National Nuclear Corporation, said at the event that the company aims to deepen cooperation with the IAEA and expand international collaboration. He expressed hope that opening China’s nuclear research facilities will contribute to advancing nuclear technology globally.

IAEA’s Deputy Director General Mikhail Chudakov commended China’s remarkable achievements in nuclear energy development and highlighted the long-standing, fruitful relationship between the IAEA and the CAEA.

Welcoming China’s decision to open up more of its nuclear research and development facilities, Chudakov said the move will further strengthen the agency’s technical capacity to support its member states.

On Monday evening, the CAEA and China’s permanent mission to the United Nations (UN) and other international organizations in Vienna jointly held a reception at the UN headquarters in Vienna to celebrate the 40th anniversary of China’s accession to the IAEA. More than 200 participants, including IAEA representatives and foreign envoys to Vienna, attended the event.

Li Song, China’s permanent representative to the UN and other international organizations in Vienna, said at the reception that China and the IAEA have expanded practical cooperation and jointly promoted the development of nuclear energy over the past 40 years.

China, he said, will continue to strengthen collaboration with the IAEA and its member states to address emerging challenges in international security, safeguard the global non-proliferation regime, and promote the use of nuclear energy and technology for the benefit of the Global South.

At the reception, Liu, Li and IAEA Director General Rafael Grossi jointly unveiled a bronze statue of Qian Sanqiang, a renowned Chinese nuclear physicist and one of the founders of China’s nuclear industry.

The statue, donated by China, will be permanently displayed at the IAEA headquarters, alongside sculptures of Polish-French physicist Marie Curie and other prominent figures who have made significant contributions to the peaceful use of nuclear energy.

Contact: xutianshu@globaltimes.com.cn

View original content:https://www.prnewswire.com/news-releases/global-times-china-opens-12-nuclear-research-facilities-to-global-scientists-302254830.html

SOURCE Global Times

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The Ar-King of Spirits: Ed Arking’s Impact on the Liquor Industry

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In the interest of providing luxury liquors in a convenient and stress-free format, Served Neat was born. When asked about his intentions for the company, Ed states, “My goal with Served Neat is to create a one-stop shop where customers can easily discover these rare gems.”

MOORESTOWN, N.J., Sept. 21, 2024 /PRNewswire-PRWeb/ — Served Neat is an emerging online platform with a curated selection of some of the world’s most popular luxury spirits. The website offers daily flash deals that highlight a variety of high-end international brands including Pappy Van Winkle, Buffalo Trace, Clase Azul, and more.

“While there are websites selling spirits, none have the decades of experience that we bring from WTSO. Served Neat will offer not only incredible bottles but also the best customer service in the industry.”

Ed and Joe Arking, the father-son team behind the concept of Served Neat, have decades of experience hand-selecting and supplying sought-after liquors. Ed Arking, CEO of New Jersey’s Roger Wilco, grew up in the world of wine and spirits and formed his own business aspirations.

“Growing up, I watched my father navigate and succeed in the ever-evolving wine and spirits industry,” Ed explains. “While I always aspired to create something similar, I knew I needed to wait for the right moment.” Ed has gone on to manage his own liquor store and lead projects for up-and-coming brands, such as the vodka-infused and non-carbonated Smooth Water.

As he evolved in his career, Ed discovered the perfect time to make his lifelong vision a reality. He recalls, “I noticed a gap in the market—especially for whiskey and tequila. These categories have surged in popularity, making it difficult for the everyday consumer to find those elusive sought-after allocated bottles.”

In the interest of providing luxury liquors in a convenient and stress-free format, Served Neat was born. When asked about his intentions for the company, Ed states, “My goal with Served Neat is to create a one-stop shop where customers can easily discover these rare gems.”

When it comes to Served Neat, quality and knowledge is key. Ed adds, “While there are websites selling spirits, none have the decades of experience that we bring from WTSO. Served Neat will offer not only incredible bottles but also the best customer service in the industry.”

Served Neat is the sister company to WTSO and The Wine Market, two online platforms dedicated to sourcing and distributing top-notch wines from every corner of the globe.

At The Wine Market, an online marketplace for the world’s most popular wine brands, convenience and quality are key. Each bottle in their curated collection is a testament to exceptional flavor and craftsmanship.

Since 2006, WTSO has enjoyed creating a unique wine experience and sharing it with new beginners and seasoned connoisseurs alike. Using an extensive network of wineries and wine makers, WTSO connects customers to thousands of brands from top wine appellations around the globe. The strong relationships they’ve formed within the wine world allow the business to deliver authentic and high-quality bottles to homes across the United States.

Wine and spirits lovers alike are invited to explore Served Neat, WTSO, and The Wine Market to find their next favorite bottle. Visit their websites to learn more about these one-of-a-kind online marketplaces!

Media Contact

Julie Blount, WTSO, 1 8669572795, marketing@wtso.com

View original content to download multimedia:https://www.prweb.com/releases/the-ar-king-of-spirits-ed-arkings-impact-on-the-liquor-industry-302254517.html

SOURCE WTSO

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