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Stottler Henke’s MARS Scheduling System Enters Operational Use by the U.S. Space Force

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New AI Software Greatly Increases the Readiness of Missions and Operations that Rely on the Satellite Control Network

SAN MATEO, Calif., Sept. 2, 2024 /PRNewswire-PRWeb/ — The MARS real-time, tactical command and control (C2) system, developed by Stottler Henke, has become operational and now manages U.S. Space Force’s Satellite Control Network (SCN) space-ground communications. Using MARS, U.S. Space Force schedulers can create, deconflict, visualize, validate, and disseminate highly efficient satellite communications schedules much more efficiently. These capabilities enhance the SCN’s effectiveness, responsiveness to changing demands, and resilience to adverse events.

Brian Bayless, Satellite Control Network Chief of Systems Integration, states, “The MARS system is now operational and used to build the fundamental satellite schedule for the US Space Force.”

The $11B SCN comprises 19 large, globally distributed, ground-based antennas which communicate with 190 government and commercial satellites to download health and status data and upload configuration and control data. These communications ensure that the satellites maintain their orbits and operate correctly. Because satellite and ground station resources are expensive, limited, and mission critical, their efficient allocation is both difficult and essential.

Currently, highly skilled U.S. Space Force planners develop conflict-free schedules which specify when SCN antennas should communicate with each satellite to satisfy requests from the satellites’ owners. SCN scheduling is complex and time-consuming because there are many satellite communication requests, scheduling possibilities, and diverse, interacting resource and timing constraints. For example, communication is possible only when the satellite is visible to a ground station of the appropriate type, and these times depend upon each satellite’s unique orbit and the types and locations of the ground stations. In addition, when adverse events occur, such as equipment outages, communications involving the faulty ground station must be rescheduled quickly and reassigned to new ground stations to meet mission deadlines.

In order to manage growing numbers of satellites and their communications, the U.S. Space Force needed advanced automation to detect conflicts among communication tasks, resolve those conflicts, manage complex workflows, and ensure reliable distributed operation, even when a node or link experiences problems.

Because the scheduling problem is very complex, it was difficult to automate the process using conventional software technologies. The previous system first went online as an interim solution in 1992, and the government tried several times to develop a successor. However, MARS is the first system to satisfy these automation requirements and pass all the tests needed to enter operational use.

MARS embeds Stottler Henke’s Aurora™ artificial intelligence-based planning and scheduling system to implement advanced conflict detection and resolution . When a planner adds or changes a scheduled communication task, Aurora instantly detects any timing constraint violations or resource conflicts with other scheduled tasks, enabling planners to rapidly explore and evaluate possible alternate schedules. Prior systems using less sophisticated algorithms could only detect a subset of these conflicts in real time.

Once a conflict is detected, it must be resolved by rescheduling or removing other tasks in the schedule. Resolving conflicts is difficult because rescheduling tasks can introduce new conflicts which must be resolved, potentially causing a cascade of schedule changes. Aurora’s conflict resolution capability combines advanced scheduling algorithms with knowledge and skills used by expert schedulers to quickly resolve these conflicts.

MARS is currently the complete and only system used by Satellite Control Network (SCN) schedulers to develop daily SCN schedules. It is currently being rolled out to SCN Space Operations Center users and the antenna sites.” Brian Bayless, SCN Chief of Systems Integration, states, “The MARS system is now operational and used to build the fundamental satellite schedule for the US Space Force. This is the first step of three in replacing the 1992 Satellite Scheduling System and providing an industry standard platform to modernize the Space Traffic Control Mission. The complete deployment of the MARS system should be completed by the first quarter of 2025.”

Aurora Artificial Intelligence Scheduling Technology

The MARS system embeds Aurora software, the world’s leading planning and scheduling software solution that combines expert knowledge with artificial intelligence. Aurora was originally developed to help NASA tackle difficult, mission-critical planning problems—by using artificial intelligence technologies to encode and apply extensive domain knowledge and decision rules to generate more efficient schedules.

Today, Aurora manages the most demanding operations for organizations like The Boeing Company, Mitsubishi Heavy Industries, Bombardier Learjet, Spirit AeroSystems, General Dynamics Electric Boat, Korea Aerospace Industries, Alaska Airlines, Massachusetts General Hospital, Los Alamos National Laboratory, and the US Air Force, US Space Force, and US Navy. For example, Boeing selected Aurora to help them manage their Boeing 787 Dreamliner™ airliner assembly operations and 60 other commercial and defense applications.

Conventional scheduling systems often support only basic timing constraints between tasks. Without a complete and accurate model of the actual constraints that schedules must satisfy, simpler systems cannot even determine whether a candidate schedule is valid. Aurora enables specification and enforcement of complex temporal and resource constraints, so it can schedule projects that other tools cannot even model.

Most other scheduling systems use simple rules to select and schedule tasks and assign resources to carry them out. These rules usually consider only limited information about the required tasks, resources, and constraints, so the generated schedules are suboptimal. Other systems rely on mathematical optimization to search systematically for the best scheduling solution. However, as the number of scheduled tasks and constraints grows, the computer time needed to solve the problem increases exponentially, making this approach impractical for managing large, complex operations. Aurora solves complex scheduling problems effectively by encoding and applying sophisticated scheduling knowledge and decision-making rules, along with complex constraints and resource requirements. Aurora’s knowledge-rich approach enables it to combine human expertise with intelligent algorithms to generate superior schedules.

Stottler Henke Associates, Inc. applies cognitive modeling, artificial intelligence, machine learning, and other advanced technologies to solve problems that defy solution using traditional approaches. Stottler Henke develops intelligent software solutions that provide advanced capabilities for planning and scheduling, autonomy, knowledge management and retrieval, education and training, and machine learning and data analytics. Stottler Henke has received numerous awards for its innovative AI solutions. In 2012, at a White House ceremony, Stottler Henke was one of 18 businesses and six individuals who received the prestigious Tibbetts award for the critical role they played in research and development for the government and for their success driving innovation and creating new jobs. Email: info@stottlerhenke.com. Web: https://www.stottlerhenke.com.

Media Contact

James Ong, Stottler Henke, 1 6509312710, ong@stottlerhenke.com, http://www.stottlerhenke.com

View original content:https://www.prweb.com/releases/stottler-henkes-mars-scheduling-system-enters-operational-use-by-the-us-space-force-302231527.html

SOURCE Stottler Henke

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Who’s Working Remotely? Virtual Vocations Survey Highlights Evolving Jobseeker Demographics

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This survey underscores the diverse backgrounds and experiences of remote jobseekers, highlighting the growing demand for flexible work arrangements across various demographics.

TUCSON, Ariz., Dec. 27, 2024 /PRNewswire-PRWeb/ — With over 500 participants from the U.S. (69%) and international locations (31%), Virtual Vocations‘ 2024 demographics survey offers valuable insights into the evolving landscape of remote work. By comparing responses across these groups, the survey highlights shared experiences and unique challenges faced by jobseekers worldwide.

“Whether based in the U.S. or abroad, jobseekers are embracing remote roles to align their careers with their personal goals, and we’re proud to be a part of their journey.” –Laura Spawn, CEO and co-founder of Virtual Vocations

Although Virtual Vocations is a U.S.-based company, it supports international jobseekers through its fully remote job board and career resources, addressing the global demand for remote work opportunities. The company frequently receives inquiries from international members seeking to access fully remote roles, punctuating the worldwide appeal of flexible work arrangements.

“The 2024 demographics survey results reinforce what we’ve known for years—professionals around the world are seeking flexibility, balance, and opportunities to work from home,” said Virtual Vocations CEO Laura Spawn. “Whether based in the U.S. or abroad, jobseekers are embracing remote roles to align their careers with their personal goals, and we’re proud to be a part of their journey.”

Fully Remote Jobs Remain Most Desired

A significant 43% of U.S.-based jobseekers and 42% of international respondents named fully remote, no-travel jobs as their top preference. These roles, which allow employees to work entirely from home, offer flexibility, aligning with both personal and professional goals. Although occasional in-person requirements may arise, fully remote roles are favored over hybrid, partially remote, and “work from anywhere” options. These positions provide businesses with access to a broader talent pool and enable employees to prioritize workplace values and culture.

Top Industries for Remote Jobseekers

The survey also highlights four key industries attracting remote jobseekers worldwide. Information Technology (IT) stands out as the leading industry for remote roles, with significantly more job postings than any other field. Healthcare follows closely, benefiting from the growth of telehealth and remote medical roles. Customer service offers engaging opportunities for professionals interested in client interaction, while education presents a wide array of roles in online teaching, tutoring, and instructional design, fueled by the expansion of virtual learning.

Jobseekers’ Common Frustrations

Both U.S. and international jobseekers shared frustrations, particularly with online job scams. Jobseekers expressed dissatisfaction with the prevalence of scams, especially when searching for work-at-home positions. Despite relying on online job boards, only a quarter (23% of U.S. respondents and 24% of international respondents) use dedicated remote job boards, like Virtual Vocations, where job postings are thoroughly vetted to ensure they are free of scams. Additionally, many jobseekers expressed frustration with excessive job requirements and employers failing to provide feedback or “ghosting” applicants during the hiring process, with one-third of respondents from both groups reporting these issues.

Income Insecurity: A Global Concern

Income insecurity remains a pressing issue for both U.S. and international jobseekers, with many reporting their earnings as insufficient for comfortable living. Sixty-five percent of U.S. respondents and 77% of international respondents reported inadequate household incomes. Nearly half (48%) of U.S. jobseekers earn less than $60,000 annually, while 68% of international jobseekers earn under $30,000. To improve financial stability, many jobseekers have set income targets, with 30% of U.S. jobseekers aiming for $60,000–$89,999 and another 30% targeting at least $120,000. In contrast, international respondents generally require lower salaries, with 38% seeking $30,000–$59,999 and 32% aiming for $60,000–$89,999.

For a comprehensive analysis and additional insights, read the full demographics survey report here: https://www.virtualvocations.com/blog/annual-statistical-remote-work-reports/remote-work-demographics-survey-results-2024/

ABOUT VIRTUAL VOCATIONS
Founded in 2007 by CEO Laura Spawn and her brother, CTO Adam Stevenson, Virtual Vocations is a small company with a big mission: to connect jobseekers with legitimate remote job openings. To date, Virtual Vocations has helped more than four million jobseekers in their quests for flexible, remote work.

In addition to providing a database of current, hand-screened, and 100% remote job openings, Virtual Vocations offers jobseekers a number of tools to aid in their job searches, including exclusive career courses, downloadable jobseeker content, and career coaching and resume writing services. Virtual Vocations also releases several data-driven reports each year on current trends in remote work.

Virtual Vocations, Inc. is a private, family-owned, and 100% virtual company incorporated in Tucson, Arizona.

Media Contact

Kimberly Back, Virtual Vocations, Inc., 1 (800) 379-5092 x. 703, kim@virtualvocations.com, https://www.virtualvocations.com

View original content to download multimedia:https://www.prweb.com/releases/whos-working-remotely-virtual-vocations-survey-highlights-evolving-jobseeker-demographics-302339757.html

SOURCE Virtual Vocations, Inc.

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Judge Baker Children’s Center d/b/a The Baker Center for Children and Families Provides Notice of Data Security Incident

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BOSTON, Dec. 27, 2024 /PRNewswire/ — Judge Baker Children’s Center d/b/a The Baker Center for Children and Families (“The Baker Center”), a nationally recognized provider of services for children’s mental health, has learned of a data security incident that may have impacted certain personal and / or protected health information. On December 27, 2024, The Baker Center formally notified potentially affected individuals with available address information and provided resources to assist them.

On July 28, 2024, The Baker Center discovered unusual activity within its local digital storage environment. After taking immediate steps to ensure the environment was secure, The Baker Center enlisted independent cybersecurity experts to conduct an investigation to determine what happened and whether sensitive information may have been impacted. According to the investigation, an unauthorized actor gained access to The Baker Center’s systems between July 26 – 28, 2024 and may have downloaded certain files. Following a thorough review of the impacted files, on October 28, 2024, The Baker Center determined that certain individuals’ personal and/or protected health information was potentially impacted during the incident.

The information affected during this incident varies between individuals but may have involved the following: name, address, date of birth, Social Security number, driver’s license or other government identification number, financial account information, health insurance information, medical treatment or diagnosis information, and/or clinical information.

On December 27, 2024, The Baker Center mailed notification letters to potentially impacted individuals with verifiable address information. The letters include information about this incident and about steps that potentially impacted individuals can take to monitor and help protect their personal and protected health information. The Baker Center has established a toll-free call center to answer questions about the incident and to address related concerns. The call center can be reached at 844-920-8988, Monday through Friday from 9:00 AM to 9:00 PM Eastern time

The Baker Center takes the security and privacy of information in its possession very seriously and is taking steps to prevent a similar event from occurring in the future. The Baker Center deeply regrets any inconvenience or concern this incident may cause.

View original content:https://www.prnewswire.com/news-releases/judge-baker-childrens-center-dba-the-baker-center-for-children-and-families-provides-notice-of-data-security-incident-302339677.html

SOURCE The Baker Center for Children and Families

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outboundIQ Achieves Certified Implementation Partner (CIP) Status with Five9

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Delivering Optimized, Outbound-Focused Contact Center Solutions for Modern Businesses

LAUDERDALE LAKES, Fla., Dec. 27, 2024 /PRNewswire/ — outboundIQ www.outboundiq.com proudly announces its accreditation as a Five9 Certified Implementation Partner (CIP), a distinction that reflects its deep expertise in optimizing and streamlining outbound-focused contact center operations. With a team of seasoned Five9 veterans, expert programmers, and industry thought leaders, outboundIQ is uniquely equipped to help businesses of all sizes unlock the full potential of Five9’s Virtual Contact Center platform.

Optimized Solutions for Complex Contact Center Needs
outboundIQ specializes in providing expedited, outbound-focused contact center implementations, integrating advanced features such as inbound and outbound Voice, SMS, Chat, Email, Salesforce Integration, and other third-party app integrations. Clients can also leverage ongoing optimization engagements and monthly retainers for strategic consulting designed to support long-term, outreach-focused success.

“Who better to handle your domain configuration than the experts that understand the outbound contact center world. To be an outbound expert, you must know 3 things; how to configure the domain front end, how the architecture interprets that design, and how carriers respond to your dialing behavior as a result of the build. outboundIQ has the advantage of deeply understanding all 3 things. Our experts are seasoned professionals that will guide toward the best build for your business. You tell us about your business, your needs and your processes, and we will build you a domain fit for purpose. outboundIQ offers best in class Domain Optimization, Implementation and Consulting for customers of all sizes and complexity. Due to our methodology and proprietary automations, we are able to bring our customers’ projects to life within accelerated timeframes.”

Jessica Clay, VP Support and Services

“We launched our business in June and were fortunate to connect with the incredible team at outboundIQ early on. Navigating the world of outbound calling and building efficient prospecting systems isn’t easy, but the entire team at outboundIQ brought our vision to life seamlessly. They implemented our ideas quickly and executed them flawlessly. Since partnering with them, our contact rates have significantly improved, our conversions have increased, and our overall business is thriving. We’re deeply grateful for this collaboration and look forward to continuing our work together on future endeavors!”

– Tim, Lit Financial

“I genuinely don’t know enough ways to thank the entire outboundIQ team. I inherited a domain riddled with mistakes, tangled beyond belief, and I had essentially planned to scrap the whole thing and start over. That’s when this team, led by Jessica Clay’s brilliance, took over to understand exactly what I wanted to create and completely revitalized my domain. We are all beyond thankful as they continue to consult for us to this day and I see no reason to stop. Thank you, Jessica, Jason, Rudy, Bruno, Sandy and everyone who gets the pleasure of working with these domain geniuses!”

– Michael, Lifetime Home Remodeling

A Holistic Approach to Outbound Excellence
Creating a competitive, consumer-focused outreach program requires more than just advanced technology. As outboundIQ explains, a thriving contact center functions like a high-performing racing team:

The Car: Five9 Virtual Contact Center provides a cutting-edge technology foundation.The Driver: Strong Dialer Administrators who skillfully manage operations.The Pit Crew: IT/Support teams ensuring seamless functionality.The Spotters: Data Analytics and Reporting experts optimizing performance.The Fuel: High-quality data driving better outcomes.

outboundIQ’s professional services team brings these critical elements together, ensuring clients achieve best-in-class outbound operations that prioritize consumer experience while maintaining a competitive edge.

A Call to Collaboration
With its new CIP certification, outboundIQ invites businesses to explore select partnership opportunities and projects to reimagine their contact center operations. Whether through expedited implementations or ongoing strategic consulting, outboundIQ is committed to driving measurable results for its clients.

About outboundIQ
outboundIQ delivers optimized, outbound-focused contact center implementations, combining years of Five9 expertise with cutting-edge strategies to help businesses achieve exceptional outreach outcomes. As a Five9 Certified Implementation Partner, outboundIQ provides tailored solutions to meet the unique needs of modern organizations.

About Five9
Five9 is a digital enterprise’s leading cloud contact center and software provider. The Five9 Intelligent CX Platform is reliable, secure, compliant, and scalable, designed to create exceptional personalized customer experiences.
www.five9.com

Media contact: 
Sandy Tafur
Phone: 404-660-5314
mail: sandy@outboundiq.com

View original content to download multimedia:https://www.prnewswire.com/news-releases/outboundiq-achieves-certified-implementation-partner-cip-status-with-five9-302339797.html

SOURCE outboundIQ

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