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Language Services Market to Expand by USD 24.21 Billion from 2024-2028, AI-driven Technology Enhances Translation Efficiency, Redefining the Market Landscape – Technavio Report

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NEW YORK, Aug. 27, 2024 /PRNewswire/ — Report with market evolution powered by AI- The global language services market size is estimated to grow by USD 24.21 billion from 2024-2028, according to Technavio. The market is estimated to grow at a CAGR of  7.1%  during the forecast period. Technology adoption to enhance language translation process efficiency is driving market growth, with a trend towards increased emphasis on transcreation. However, shortage of skilled professionals  poses a challenge. Key market players include Acolad Group, APPEN Ltd., Centific Global Solutions Inc., Cyracom International Inc., Dubbing Brothers SAS, Honyaku Center Inc., IMAGICA GROUP Inc., Iyuno, Keywords Studios Plc, Lionbridge Technologies LLC, President Translation Service Group International, Questel, RWS Holdings PLC, STAR AG, Teleperformance SE, thebigword Group Ltd., TransPerfect Global Inc., United Language Group, Voice and Script International Ltd., and Welocalize Inc..

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Language Services Market Scope

Report Coverage

Details

Base year

2023

Historic period

2018 – 2022

Forecast period

2024-2028

Growth momentum & CAGR

Accelerate at a CAGR of 7.1%

Market growth 2024-2028

USD 24212.4 million

Market structure

Fragmented

YoY growth 2022-2023 (%)

6.5

Regional analysis

Europe, North America, APAC, South America, and Middle East and Africa

Performing market contribution

North America at 32%

Key countries

US, UK, Germany, China, and India

Key companies profiled

Acolad Group, APPEN Ltd., Centific Global Solutions Inc., Cyracom International Inc., Dubbing Brothers SAS, Honyaku Center Inc., IMAGICA GROUP Inc., Iyuno, Keywords Studios Plc, Lionbridge Technologies LLC, President Translation Service Group International, Questel, RWS Holdings PLC, STAR AG, Teleperformance SE, thebigword Group Ltd., TransPerfect Global Inc., United Language Group, Voice and Script International Ltd., and Welocalize Inc.

Market Driver

Businesses are expanding internationally, leading to an increased demand for transcreation services. Transcreation goes beyond direct translations by adapting content and imagery for target markets. This approach helps marketers connect effectively with their audience. Transcreation involves both translation and copywriting. Major players like Ampere Nordic Translations and Zeitgeist offer end-to-end transcreation solutions. Zeitgeist caters to technology-based companies, providing campaign planning to multilingual marketing material delivery. Transcreation’s popularity is growing, especially in the food and beverage sector, with brands like Coca-Cola and Red Bull customizing their websites and product designs for specific markets. The market for language services, including transcreation, is poised for growth due to this trend. 

Language services are in high demand as businesses expand globally, bridging linguistic gaps between cultures. Translation, transliteration, interpretation, and localization services are key offerings. Social media, online content, and international students require translation for effective communication. Immigrants and IT and telecommunications industries also benefit. BFSI sector relies on accurate language services for customer engagement. AI and machine learning drive an AI-driven approach to translation services. E-commerce companies need product descriptions and user interfaces localized for various regions and audiences. Video and audio content require translation and transcreation. Language policies and training are essential for businesses. AI and collaborative platforms offer cloud-based solutions for efficient communication. Internet usage, content marketing, PPC advertising, and social media marketing all require language services. Automotive industry also utilizes interpretation services. 

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Market Challenges

The language services market depends on a large pool of skilled professionals, including linguists, translators, and interpreters, to deliver precise and trustworthy translations. However, the scarcity of competent professionals poses a major hurdle to the market’s growth and expansion. This shortage can lead to project delays, negatively impacting client satisfaction. Inexperienced professionals may be hired to fill the gap, potentially affecting the quality of language services. Service providers might increase costs to offset the shortage, potentially losing business to more affordable competitors. Furthermore, obtaining skilled professionals in specific industries like medicine, law, and finance may be challenging, reducing business opportunities. Subpar quality from vendors can lead to dissatisfied clients and negative feedback, potentially hindering the growth of the global language services market.Businesses expanding globally face language challenges in written and spoken forms. Cultures and regions bring unique linguistic needs. Linguistic consulting, localization, transcreation, and translation services help bridge these gaps. Written materials, videos, audio, and user interfaces require translation. Language policies ensure consistency. E-commerce companies need accurate product descriptions and customer engagement. Automotive industry relies on localized content for markets. Collaborative platforms and cloud-based solutions demand multilingual support. Internet usage, content marketing, PPC advertising, and social media marketing require language services. AI-driven approach using machine learning and AI translators streamline processes. Cultural consulting and language training are essential for effective communication. Webinars and mobile translators offer flexibility.

For more insights on driver and challenges – Request a sample report!

Segment Overview 

This language services market report extensively covers market segmentation by  

Service 1.1 Translation1.2 Interpretation1.3 OthersEnd-user 2.1 Healthcare2.2 ICT2.3 BFSI2.4 Government2.5 OthersGeography 3.1 Europe3.2 North America3.3 APAC3.4 South America3.5 Middle East and Africa

1.1 Translation-  The language services market is experiencing growth due to several factors, including the rise of remote work and virtual events during the COVID-19 pandemic. In the healthcare industry, accurate translation of medical records and reports is essential for effective treatment of COVID-19 patients with diverse linguistic backgrounds. Language translation services offer solutions in various forms, such as interpretation, video interpreting, and remote interpreting, catering to industries like healthcare, legal, financial, and technical domains. Document translation, website translation, software localization, and other options are available. Translation services enhance customer satisfaction by enabling clear communication in industries like healthcare, IT, and BFSI. Specialized translators can accurately translate complex and specialized subjects, such as technical documents, scientific reports, or legal materials. The language services market enables industries to expand operations globally, maintain data in understandable formats, and improve patient care. Translation technology also plays a crucial role in enhancing patient care. The increasing demand for translation services from end-user industries like healthcare and BFSI is expected to drive the growth of the global language services market.

For more information on market segmentation with geographical analysis including forecast (2024-2028) and historic data (2017-2021) – Download a Sample Report

Research Analysis

Language services encompass a range of professional offerings designed to bridge linguistic gaps and facilitate effective communication between businesses, individuals, and cultures. These services include Translation (written language conversion), Transliteration (conversion of written text from one script to another), Interpretation (spoken language conversion), and Localization (adapting content to specific cultures and regions). In today’s globalized world, Social media, Online content, International students, and Immigrants increasingly rely on language services to navigate the digital landscape. Localization services are crucial for Product descriptions, User interfaces, and Customer engagement, ensuring seamless experiences for users in various markets. Industries like Automotive, Collaborative platforms, and Cloud-based solutions leverage language services to expand their reach and engage customers effectively. With the rise of Internet usage, Content marketing, PPC advertising, and Social media marketing, the demand for high-quality language services continues to grow. Linguistic consulting is also an essential part of the language services market, providing expert advice on language and cultural matters.

Market Research Overview

Language services encompass a range of professional offerings designed to bridge linguistic gaps and facilitate effective communication between businesses, individuals, and cultures. These services include Translation (written language conversion), Transliteration (conversion of written text from one script to another), Interpretation (spoken language conversion), and Localization (adapting content to specific regions and audiences). In today’s globalized world, demand for language services is on the rise, driven by factors such as Social media, Online content, International students, Immigrants, and IT and telecommunications. Industries like BFSI, Artificial intelligence (AI), E commerce companies, and Automotive increasingly rely on language services for Product descriptions, User interfaces, Customer engagement, and more. AI-driven approaches using Machine learning and Transcreation (adapting content for specific cultural contexts) are also gaining popularity. Language training, Cultural consulting, and Linguistic consulting are additional professional offerings in this field. Regions and audiences continue to expand, driving demand for services in Video, Audio, Written materials, and Collaborative platforms. Language policies and Cloud-based solutions are essential for effective implementation of these services. Language services are crucial for businesses looking to expand globally, bridging gaps in communication and ensuring customer engagement through multilingual offerings on Social media marketing, PPC advertising, Social networking sites, and Webinars. Mobile translators offer on-the-go solutions for individuals and businesses alike.

Table of Contents:

1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation

ServiceTranslationInterpretationOthersEnd-userHealthcareICTBFSIGovernmentOthersGeographyEuropeNorth AmericaAPACSouth AmericaMiddle East And Africa

7 Customer Landscape
8 Geographic Landscape
9 Drivers, Challenges, and Trends
10 Company Landscape
11 Company Analysis
12 Appendix

About Technavio

Technavio is a leading global technology research and advisory company. Their research and analysis focuses on emerging market trends and provides actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions.

With over 500 specialized analysts, Technavio’s report library consists of more than 17,000 reports and counting, covering 800 technologies, spanning across 50 countries. Their client base consists of enterprises of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio’s comprehensive coverage, extensive research, and actionable market insights to identify opportunities in existing and potential markets and assess their competitive positions within changing market scenarios.

Contacts

Technavio Research
Jesse Maida
Media & Marketing Executive
US: +1 844 364 1100
UK: +44 203 893 3200
Email: media@technavio.com
Website: www.technavio.com/

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SOURCE Technavio

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Who’s Working Remotely? Virtual Vocations Survey Highlights Evolving Jobseeker Demographics

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This survey underscores the diverse backgrounds and experiences of remote jobseekers, highlighting the growing demand for flexible work arrangements across various demographics.

TUCSON, Ariz., Dec. 27, 2024 /PRNewswire-PRWeb/ — With over 500 participants from the U.S. (69%) and international locations (31%), Virtual Vocations‘ 2024 demographics survey offers valuable insights into the evolving landscape of remote work. By comparing responses across these groups, the survey highlights shared experiences and unique challenges faced by jobseekers worldwide.

“Whether based in the U.S. or abroad, jobseekers are embracing remote roles to align their careers with their personal goals, and we’re proud to be a part of their journey.” –Laura Spawn, CEO and co-founder of Virtual Vocations

Although Virtual Vocations is a U.S.-based company, it supports international jobseekers through its fully remote job board and career resources, addressing the global demand for remote work opportunities. The company frequently receives inquiries from international members seeking to access fully remote roles, punctuating the worldwide appeal of flexible work arrangements.

“The 2024 demographics survey results reinforce what we’ve known for years—professionals around the world are seeking flexibility, balance, and opportunities to work from home,” said Virtual Vocations CEO Laura Spawn. “Whether based in the U.S. or abroad, jobseekers are embracing remote roles to align their careers with their personal goals, and we’re proud to be a part of their journey.”

Fully Remote Jobs Remain Most Desired

A significant 43% of U.S.-based jobseekers and 42% of international respondents named fully remote, no-travel jobs as their top preference. These roles, which allow employees to work entirely from home, offer flexibility, aligning with both personal and professional goals. Although occasional in-person requirements may arise, fully remote roles are favored over hybrid, partially remote, and “work from anywhere” options. These positions provide businesses with access to a broader talent pool and enable employees to prioritize workplace values and culture.

Top Industries for Remote Jobseekers

The survey also highlights four key industries attracting remote jobseekers worldwide. Information Technology (IT) stands out as the leading industry for remote roles, with significantly more job postings than any other field. Healthcare follows closely, benefiting from the growth of telehealth and remote medical roles. Customer service offers engaging opportunities for professionals interested in client interaction, while education presents a wide array of roles in online teaching, tutoring, and instructional design, fueled by the expansion of virtual learning.

Jobseekers’ Common Frustrations

Both U.S. and international jobseekers shared frustrations, particularly with online job scams. Jobseekers expressed dissatisfaction with the prevalence of scams, especially when searching for work-at-home positions. Despite relying on online job boards, only a quarter (23% of U.S. respondents and 24% of international respondents) use dedicated remote job boards, like Virtual Vocations, where job postings are thoroughly vetted to ensure they are free of scams. Additionally, many jobseekers expressed frustration with excessive job requirements and employers failing to provide feedback or “ghosting” applicants during the hiring process, with one-third of respondents from both groups reporting these issues.

Income Insecurity: A Global Concern

Income insecurity remains a pressing issue for both U.S. and international jobseekers, with many reporting their earnings as insufficient for comfortable living. Sixty-five percent of U.S. respondents and 77% of international respondents reported inadequate household incomes. Nearly half (48%) of U.S. jobseekers earn less than $60,000 annually, while 68% of international jobseekers earn under $30,000. To improve financial stability, many jobseekers have set income targets, with 30% of U.S. jobseekers aiming for $60,000–$89,999 and another 30% targeting at least $120,000. In contrast, international respondents generally require lower salaries, with 38% seeking $30,000–$59,999 and 32% aiming for $60,000–$89,999.

For a comprehensive analysis and additional insights, read the full demographics survey report here: https://www.virtualvocations.com/blog/annual-statistical-remote-work-reports/remote-work-demographics-survey-results-2024/

ABOUT VIRTUAL VOCATIONS
Founded in 2007 by CEO Laura Spawn and her brother, CTO Adam Stevenson, Virtual Vocations is a small company with a big mission: to connect jobseekers with legitimate remote job openings. To date, Virtual Vocations has helped more than four million jobseekers in their quests for flexible, remote work.

In addition to providing a database of current, hand-screened, and 100% remote job openings, Virtual Vocations offers jobseekers a number of tools to aid in their job searches, including exclusive career courses, downloadable jobseeker content, and career coaching and resume writing services. Virtual Vocations also releases several data-driven reports each year on current trends in remote work.

Virtual Vocations, Inc. is a private, family-owned, and 100% virtual company incorporated in Tucson, Arizona.

Media Contact

Kimberly Back, Virtual Vocations, Inc., 1 (800) 379-5092 x. 703, kim@virtualvocations.com, https://www.virtualvocations.com

View original content to download multimedia:https://www.prweb.com/releases/whos-working-remotely-virtual-vocations-survey-highlights-evolving-jobseeker-demographics-302339757.html

SOURCE Virtual Vocations, Inc.

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Judge Baker Children’s Center d/b/a The Baker Center for Children and Families Provides Notice of Data Security Incident

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BOSTON, Dec. 27, 2024 /PRNewswire/ — Judge Baker Children’s Center d/b/a The Baker Center for Children and Families (“The Baker Center”), a nationally recognized provider of services for children’s mental health, has learned of a data security incident that may have impacted certain personal and / or protected health information. On December 27, 2024, The Baker Center formally notified potentially affected individuals with available address information and provided resources to assist them.

On July 28, 2024, The Baker Center discovered unusual activity within its local digital storage environment. After taking immediate steps to ensure the environment was secure, The Baker Center enlisted independent cybersecurity experts to conduct an investigation to determine what happened and whether sensitive information may have been impacted. According to the investigation, an unauthorized actor gained access to The Baker Center’s systems between July 26 – 28, 2024 and may have downloaded certain files. Following a thorough review of the impacted files, on October 28, 2024, The Baker Center determined that certain individuals’ personal and/or protected health information was potentially impacted during the incident.

The information affected during this incident varies between individuals but may have involved the following: name, address, date of birth, Social Security number, driver’s license or other government identification number, financial account information, health insurance information, medical treatment or diagnosis information, and/or clinical information.

On December 27, 2024, The Baker Center mailed notification letters to potentially impacted individuals with verifiable address information. The letters include information about this incident and about steps that potentially impacted individuals can take to monitor and help protect their personal and protected health information. The Baker Center has established a toll-free call center to answer questions about the incident and to address related concerns. The call center can be reached at 844-920-8988, Monday through Friday from 9:00 AM to 9:00 PM Eastern time

The Baker Center takes the security and privacy of information in its possession very seriously and is taking steps to prevent a similar event from occurring in the future. The Baker Center deeply regrets any inconvenience or concern this incident may cause.

View original content:https://www.prnewswire.com/news-releases/judge-baker-childrens-center-dba-the-baker-center-for-children-and-families-provides-notice-of-data-security-incident-302339677.html

SOURCE The Baker Center for Children and Families

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outboundIQ Achieves Certified Implementation Partner (CIP) Status with Five9

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Delivering Optimized, Outbound-Focused Contact Center Solutions for Modern Businesses

LAUDERDALE LAKES, Fla., Dec. 27, 2024 /PRNewswire/ — outboundIQ www.outboundiq.com proudly announces its accreditation as a Five9 Certified Implementation Partner (CIP), a distinction that reflects its deep expertise in optimizing and streamlining outbound-focused contact center operations. With a team of seasoned Five9 veterans, expert programmers, and industry thought leaders, outboundIQ is uniquely equipped to help businesses of all sizes unlock the full potential of Five9’s Virtual Contact Center platform.

Optimized Solutions for Complex Contact Center Needs
outboundIQ specializes in providing expedited, outbound-focused contact center implementations, integrating advanced features such as inbound and outbound Voice, SMS, Chat, Email, Salesforce Integration, and other third-party app integrations. Clients can also leverage ongoing optimization engagements and monthly retainers for strategic consulting designed to support long-term, outreach-focused success.

“Who better to handle your domain configuration than the experts that understand the outbound contact center world. To be an outbound expert, you must know 3 things; how to configure the domain front end, how the architecture interprets that design, and how carriers respond to your dialing behavior as a result of the build. outboundIQ has the advantage of deeply understanding all 3 things. Our experts are seasoned professionals that will guide toward the best build for your business. You tell us about your business, your needs and your processes, and we will build you a domain fit for purpose. outboundIQ offers best in class Domain Optimization, Implementation and Consulting for customers of all sizes and complexity. Due to our methodology and proprietary automations, we are able to bring our customers’ projects to life within accelerated timeframes.”

Jessica Clay, VP Support and Services

“We launched our business in June and were fortunate to connect with the incredible team at outboundIQ early on. Navigating the world of outbound calling and building efficient prospecting systems isn’t easy, but the entire team at outboundIQ brought our vision to life seamlessly. They implemented our ideas quickly and executed them flawlessly. Since partnering with them, our contact rates have significantly improved, our conversions have increased, and our overall business is thriving. We’re deeply grateful for this collaboration and look forward to continuing our work together on future endeavors!”

– Tim, Lit Financial

“I genuinely don’t know enough ways to thank the entire outboundIQ team. I inherited a domain riddled with mistakes, tangled beyond belief, and I had essentially planned to scrap the whole thing and start over. That’s when this team, led by Jessica Clay’s brilliance, took over to understand exactly what I wanted to create and completely revitalized my domain. We are all beyond thankful as they continue to consult for us to this day and I see no reason to stop. Thank you, Jessica, Jason, Rudy, Bruno, Sandy and everyone who gets the pleasure of working with these domain geniuses!”

– Michael, Lifetime Home Remodeling

A Holistic Approach to Outbound Excellence
Creating a competitive, consumer-focused outreach program requires more than just advanced technology. As outboundIQ explains, a thriving contact center functions like a high-performing racing team:

The Car: Five9 Virtual Contact Center provides a cutting-edge technology foundation.The Driver: Strong Dialer Administrators who skillfully manage operations.The Pit Crew: IT/Support teams ensuring seamless functionality.The Spotters: Data Analytics and Reporting experts optimizing performance.The Fuel: High-quality data driving better outcomes.

outboundIQ’s professional services team brings these critical elements together, ensuring clients achieve best-in-class outbound operations that prioritize consumer experience while maintaining a competitive edge.

A Call to Collaboration
With its new CIP certification, outboundIQ invites businesses to explore select partnership opportunities and projects to reimagine their contact center operations. Whether through expedited implementations or ongoing strategic consulting, outboundIQ is committed to driving measurable results for its clients.

About outboundIQ
outboundIQ delivers optimized, outbound-focused contact center implementations, combining years of Five9 expertise with cutting-edge strategies to help businesses achieve exceptional outreach outcomes. As a Five9 Certified Implementation Partner, outboundIQ provides tailored solutions to meet the unique needs of modern organizations.

About Five9
Five9 is a digital enterprise’s leading cloud contact center and software provider. The Five9 Intelligent CX Platform is reliable, secure, compliant, and scalable, designed to create exceptional personalized customer experiences.
www.five9.com

Media contact: 
Sandy Tafur
Phone: 404-660-5314
mail: sandy@outboundiq.com

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SOURCE outboundIQ

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