Technology

Prepared Unveils New Two-Way Audio Translation to Save Valuable Time on Non-English 911 Calls

Published

5 months ago

August 1, 2024

NEW YORK, Aug. 1, 2024 /PRNewswire/ — Prepared, the leading AI platform built to revolutionize emergency communications, announces the upcoming launch of two-way audio translation, a lifesaving audio feature for non-English 911 calls.

Prepared wants 911 call centers to instantly benefit from this audio capability without switching their existing call-handling systems.

With the initial release of two-way audio translation this fall, 911 calls in Spanish will automatically translate to English text for the call taker. Conversely, call takers can type responses in English, which will automatically translate to Spanish and be spoken back to the caller through an AI-generated voice feature.

Between 350 and 430 languages are spoken in the United States, making it one of the most linguistically diverse countries in the world. While 78 percent of the U.S. population speaks English (260 million people), 13 percent speaks Spanish (42 million people), which is why Prepared will start with Spanish, then add more languages post launch.

Today, a 911 call taker must conference in a third-party translator and wait for them to join the call, which wastes precious time during an emergency. With Prepared’s new two-way audio translation functionality, any of the 5,700 Public Safety Answering Points (PSAPs) that take 911 calls across the United States can use it without changing call-handling systems.

“The Prepared team created the first two-way audio language translation bot that acts like a live interpreter,” said Michael Chime, CEO and co-founder of Prepared. “This audio feature can drastically reduce the friction experienced by call takers when dealing with a non-English emergency call. We want call centers to instantly benefit from this capability without switching their existing call-handling systems.”

Prepared currently offers text translation for incoming and outgoing SMS messages in more than 140 languages, as well as the translation of the transcript of a 911 audio call in real-time for more than 30 languages. However, with the new two-way audio translation and transcription functionality, 911 call takers gain full visibility and situational clarity about what the caller said.

“Approximately half of our non-English-speaking 911 callers hang up due to confusion while we play a game of phone tag with a language translation service that can take up to five minutes,” said Anthony Mignogna, Chief of Communications at Delaware County Emergency Services (Philadelphia) and Adjunct Instructor at the Association of Public-Safety Communications Officials (APCO). “Once we’re up and running with the new two-way audio translation technology from Prepared, we can reduce those hang ups and send people the help they need.”

With third-party translators sometimes taking several minutes to join a call after a request, it’s nearly impossible to process urgent non-English 911 calls according to standards. The National Fire Protection Association’s (NFPA) Standard for Emergency Services Communications is that urgent 911 calls should be processed in 60 seconds or less, 90 percent of the time, from the moment the call is answered until emergency resources are alerted.

Two-way audio translation is Prepared’s latest feature that will be available commercially for 911 call centers this fall. It follows on the heels of the company’s Emergency SOS Live Video integration with Apple® that enables iPhone® users to share 911 call context through live streaming, recorded video, photos and texts. During a 911 call, dispatchers simply send a request for the iPhone caller to share live video or media from the camera roll over a secure connection, which makes it easier and faster to get help. The new feature launches with the release of iOS 18 for iPhone in September.

“Launching both two-way audio translation and Emergency SOS Live Video this fall are two more examples of our mission at Prepared to use assistive-AI and video technology to put more powerful tools in the hands of emergency responders,” said Chime. “Our team is highly motivated to wake up each day and build tools that help PSAPs save lives. It’s what keeps us going.”

Prepared will preview two-way audio translation and Emergency SOS Live Video for iPhone in Booth #1647 at APCO 2024 in Orlando, Fla. from Aug. 4-7.

About Prepared
Prepared is a leading provider of mission-critical multimedia and text to public safety agencies and the pioneer of assistive 911 technology. The company’s flagship product, Prepared Assist, is an AI-powered, assistive 911 platform that introduces and synthesizes next-generation data to increase call-taking and dispatch efficiency. Since its founding in 2019, the company now partners with 1,000 agencies in 49 states that protect 97 million people. In the process, it has raised more than $30 million in venture funding from leading investors, including Andreessen Horowitz (a.k.a., a16z), M13 and First Round Capital. For more information, visit Prepared911.com

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SOURCE Prepared

Technology

Inspur Smart Healthcare Participates in GITEX IMPACT 2024 Exhibition

Published

48 minutes ago

December 23, 2024

DUBAI, UAE, Dec. 23, 2024 /PRNewswire/ — From October 13th to 16th, the GITEX IMPACT 2024, Dubai’s Carbon Neutrality and Technology Exhibition, was held in Dubai. Organized by the Ministry of Economy and Ministry of Tourism of the United Arab Emirates, the exhibition focused on the forefront of sustainable development technologies, encompassing a wide range of sectors including construction, oil and gasoline, energy, and healthcare. It stands as one of the largest technology exhibitions in the Middle East and globally. Inspur Smart Health was invited to participate, showcasing its core products and cases of empowering the digital and intelligent transformation of the healthcare industry at the exhibition.

At the exhibition site, Inspur Smart Health introduced a series of products and solutions to government agencies and medical institutions, including the Health and Medical Big Data Intelligent Platform, Inspur Medical Industry International Trade Platform, Integrated Healthcare and Long-term Care Platform, Health Examination Center Solutions, Medical Group Information Management Platform, Internet Hospitals. These presentations comprehensively demonstrated Inspur Smart Health’s product innovation advantages and service capabilities.

Through this “debut” in the Middle East and even the global market, Inspur Smart Health has laid a solid foundation for further expanding its overseas “circle of friends” and establishing international brand recognition. In the future, Inspur Smart Health will continue to leverage its technological advantages in big data and artificial intelligence, constantly enhance the internationalization level of its products and solutions, deepen the exploration of overseas markets, and contribute to the thriving development of the global medical digital industry.

View original content:https://www.prnewswire.com/apac/news-releases/inspur-smart-healthcare-participates-in-gitex-impact-2024-exhibition-302338199.html

SOURCE Shandong Inspur Intelligent Medical Technology Co., Ltd.

Technology

UNIVERSAL MUSIC GROUP AND AMAZON MUSIC EXPAND GLOBAL RELATIONSHIP

Published

48 minutes ago

December 23, 2024

Reflects New Era in Music Streaming, Including Artist-Centric Principles and Furthering Authentic Engagement Between Artists and Fans

SANTA MONICA, Calif., Dec. 23, 2024 /PRNewswire/ — Universal Music Group (UMG), the world leader in music-based entertainment, and Amazon Music today announced an expanded global relationship that will enable further innovation, exclusive content with UMG artists, and advancement of artist-centric principles including increased fraud protection.

UNIVERSAL MUSIC GROUP AND AMAZON MUSIC EXPAND GLOBAL RELATIONSHIP

This reflects the two companies’ shared commitment to advancing and safeguarding human artistry, while ensuring UMG’s artists achieve their commercial potential through the service’s continued product enhancements and exclusive content that elevate authentic engagement between artists and fans.

UMG and Amazon Music will work closely to explore new and enhanced product opportunities designed to benefit artists and enrich the experience of their fans. UMG will also collaborate with Amazon Music as it continues to expand in audio, including further innovation in audiobooks, audio and visual programming, and its investment in livestreamed content that has connected millions of fans with their favorite artists across all genres and corners of the world. UMG and Amazon will also work collaboratively to address, among other things, unlawful AI-generated content, as well as protecting against fraud and misattribution.

Sir Lucian Grainge, Chairman & CEO, Universal Music Group said, “We are very excited to advance our long-standing, excellent partnership with Amazon Music that marks a new era in streaming—Streaming 2.0. We appreciate Amazon Music’s deep commitment to the interests of our artists, and look forward to progressing our shared artist-centric objectives through product innovation and accelerating growth of their service.”

Steve Boom, VP of Audio, Twitch and Games for Amazon said, “UMG has always been a collaborative partner to Amazon Music, and as we continue to invent and introduce more artist-to-fan connections through our product and exclusive content, we’re redefining what it means to be a streaming service. We’re thrilled to expand our relationship with UMG which will enable us to partner on meaningful new ways for artists to deepen their engagement with fans around the world, while working together to protect the work of artists, songwriters and publishers.”

Notes to editors:

About Universal Music Group
Universal Music Group exists to shape culture through the power of artistry. UMG is the world leader in music-based entertainment, with a broad array of businesses engaged in recorded music, music publishing, merchandising and audiovisual content. Featuring the most comprehensive catalogue of recordings and songs across every musical genre, UMG identifies and develops artists and produces and distributes the most critically acclaimed and commercially successful music in the world. Committed to artistry, innovation and entrepreneurship, UMG fosters the development of services, platforms and business models in order to broaden artistic and commercial opportunities for our artists and create new experiences for fans. For more information, visit www.universalmusic.com.

About Amazon Music
Amazon Music is an immersive audio entertainment service that connects fans, artists, and creators through music, podcasts, and culture. Amazon Music brings fans closer to what they love, with curated and personalized playlists, artist livestreams, artist merch, and Amazon Exclusive podcasts. Prime members get access to over 100 million songs in shuffle mode, All-Access playlists, plus the largest catalog of top ad-free podcasts, included with their membership. Customers can upgrade to Amazon Music Unlimited for full, on-demand access to 100 million songs in HD, a growing catalog of Ultra HD and Spatial audio, and the world’s largest selection of audiobooks from Audible. Anyone can listen to Amazon Music by downloading the free Amazon Music app, or wherever they listen to music including Alexa-enabled devices. Learn more at amazon.com/music.

View original content to download multimedia:https://www.prnewswire.com/news-releases/universal-music-group-and-amazon-music-expand-global-relationship-302338093.html

SOURCE Universal Music Group

Technology

Repurchase of Loomis’ shares during the fourth quarter 2024 completed

Published

48 minutes ago

December 23, 2024

STOCKHOLM, Dec. 23, 2024 /PRNewswire/ — Loomis AB has through the repurchase program that was resolved and communicated on October 28, 2024, repurchased 590,100 shares. Loomis AB’s holding of own shares thereby amounts to 2,514,653 shares, corresponding to 3.54 percent of the outstanding shares in the company. The total number of shares in Loomis AB, including the company’s own shares, amounts to 71,000,000.

For information about transactions in the repurchase program, please see:
https://www.nasdaq.com/european-market-activity/news/corporate-actions/repurchase-of-own-shares.

This press release is also available on the company’s website, www.loomis.com.

For more information, please contact:

Jenny Boström
Head of Sustainability and IR
jenny.bostrom@loomis.com
+46 79 006 45 92

This information was brought to you by Cision http://news.cision.com

https://news.cision.com/loomis-ab/r/repurchase-of-loomis–shares-during-the-fourth-quarter-2024-completed,c4086142

The following files are available for download:

https://mb.cision.com/Main/51/4086142/3187900.pdf

Repurchase of Loomisâ€™ shares during the fourth quarter 2024 completed

View original content:https://www.prnewswire.com/news-releases/repurchase-of-loomis-shares-during-the-fourth-quarter-2024-completed-302338207.html

SOURCE Loomis AB