Technology
OpenText Reports Fourth Quarter and Fiscal Year 2024 Financial Results, Raises Fiscal 2025 Margin Targets
Published
3 months agoon
By
– Delivers Total Annual Revenues of $5.8 Billion with 29% Growth –
– Announces New $300 Million Share Repurchase Program –
– Increases Annualized Dividend By 5% –
Fiscal 2024 Annual Highlights Y/Y
Total Revenues
(in millions)
Annual Recurring Revenues
(in millions)
Cloud Revenues
(in millions)
Reported
Constant
Currency
Reported
Constant
Currency
Reported
Constant
Currency
$5,770
$5,729
$4,534
$4,506
$1,821
$1,816
+28.6 %
+27.7 %
+25.4 %
+24.6 %
+7.1 %
+6.8 %
Annual Recurring Revenues represent 79% of Total Revenues
“OpenText delivered solid Fiscal 2024 financial results with total revenues of $5.8 billion, representing a 29% year-over-year growth, we grew organically, and delivered $2 billion in Adjusted EBITDA Dollars, or 34%. Looking ahead into Fiscal 2025, we are focused on extending our Information Management competitive advantage, expanding margin, delivering a record year of capital return with our new $300 Million Share Repurchase program, and increasing our annualized dividend from $1 per share to $1.05 per share. We expect to return approximately $570 million during Fiscal 2025, via dividends and share repurchases, the highest in our history. We are excited about our differentiated products, as well as our business and financial momentum.”
Mark J. Barrenechea, OpenText CEO & CTO
“We are incredibly proud of our Fiscal 2024 performance. We delivered strong operating results including our AMC divestiture, $808 million of free cash flows, and reduced our net leverage ratio from 3.8x to 2.9x(1). Our focus is now on delivering to our Fiscal 2025 plans and targets, and the significant margin and FCF opportunity in front of us.”
Madhu Ranganathan, OpenText President & CFO
WATERLOO, ON, Aug. 1, 2024 /CNW/ — Open Text Corporation (NASDAQ: OTEX), (TSX: OTEX), today announced its financial results for the fourth quarter and year ended June 30, 2024.
Fiscal Year Financial Highlights Y/Y
Total revenues of $5.8 billion up 28.6% Y/Y or up 27.7% Y/Y in constant currency (CC)Annual Recurring Revenues (ARR) of $4.5 billion, up 25.4% Y/Y or up 24.6% Y/Y in CCCloud revenues of $1.8 billion up 7.1% Y/Y or up 6.8% Y/Y in CCEnterprise cloud bookings(2) of $701 million, up 32.9% Y/YOperating cash flows were $968 million and free cash flows(3) were $808 millionGAAP-based net income of $465 million, up 209.3% Y/Y, margin of 8.1%, primarily due to the gain on AMC divestitureAdjusted EBITDA(3) of $2.0 billion, margin of 34.1% while making key investments in cloud, security and AICompleted Divestiture of Application Modernization and Connectivity (AMC) Business to Rocket Software for $2.275 billionPrepaid $2.766 billion of aggregate outstanding debt, 30% since the January 2023 close of Micro Focus acquisitionRecord capital returns of $417 million including $267 million via dividends and $150 million of share repurchasesGAAP-based diluted earnings per share (EPS) of $1.71, Non-GAAP diluted EPS(3) of $4.17Declared quarterly dividend of $0.2625 per share
Fiscal 2024 Fourth Quarter Highlights
Total Revenues
(in millions)
Annual Recurring Revenues
(in millions)
Cloud Revenues
(in millions)
Reported
Constant
Currency
Reported
Constant
Currency
Reported
Constant
Currency
$1,362
$1,367
$1,093
$1,097
$465
$466
(8.6) %
(8.3) %
(5.5) %
(5.2) %
+2.9 %
+3.3 %
Annual Recurring Revenues represent 80% of Total Revenues
Total revenues of $1.4 billion, down (8.6)% Y/Y or down (8.3)% in CC, reflecting AMC divestiture completed May 1, 2024Annual recurring revenues of $1.1 billion, down (5.5)% Y/Y or down (5.2)% in CCCloud revenues of $465 million, up 2.9% Y/Y or up 3.3% Y/Y in CCQuarterly enterprise cloud bookings(2) of $180 million, up 10.3%Operating cash flows were $185 million and free cash flows(3) were $145 millionGAAP-based net income of $248 million, up 609.4% Y/Y, margin of 18.2%, primarily due to the gain on AMC divestitureAdjusted EBITDA(3) of $445 million, margin of 32.7%GAAP-based diluted earnings per share (EPS) of $0.91, Non-GAAP diluted EPS(3) of $0.98
(1) As of June 30, 2024, the consolidated Net Leverage Ratio, as calculated using the bank covenant methodology, was 2.3x. Excluding the gain from the divestiture of the AMC business, the consolidated Net Leverage Ratio was 2.9x. As of March 31, 2024, the consolidated Net Leverage Ratio, as calculated using bank covenant methodology, was 3.8x.
(2) Enterprise cloud bookings is defined as the total value from cloud services and subscription contracts, entered into in the fiscal year that are new, committed and incremental to our existing contracts, entered into with our enterprise based customers.
(3) Please see Note 2 “Use of Non-GAAP Financial Measures” to the consolidated financial statements below.
Financial Highlights for Fiscal 2024 and Q4 with Year Over Year Comparisons
Summary of Annual Results
(In millions, except per share data)
FY’24
FY’23
$ Change
% Change
FY’24 in
CC*
% Change
in CC*
Revenues:
Cloud services and subscriptions
$1,820.5
$1,700.4
$120.1
7.1 %
$1,815.6
6.8 %
Customer support
2,713.3
1,915.0
$798.3
41.7 %
2,690.0
40.5 %
Total annual recurring revenues**
$4,533.8
$3,615.5
$918.4
25.4 %
$4,505.5
24.6 %
License
834.2
539.0
$295.1
54.8 %
826.6
53.3 %
Professional service and other
401.6
330.5
$71.1
21.5 %
396.9
20.1 %
Total revenues
$5,769.6
$4,485.0
$1,284.6
28.6 %
$5,729.0
27.7 %
GAAP-based operating income
$ 887.1
$516.3
$370.8
71.8 %
N/A
N/A
Non-GAAP-based operating income (1)
$1,838.8
$1,365.3
$473.5
34.7 %
$1,808.3
32.4 %
GAAP-based net income attributable to OpenText
$465.1
$150.4
$314.7
209.3 %
N/A
N/A
GAAP-based EPS, diluted
$1.71
$0.56
$1.15
205.4 %
N/A
N/A
Non-GAAP-based EPS, diluted (1)(2)
$4.17
$3.29
$0.88
26.7 %
$4.08
24.0 %
Adjusted EBITDA (1)
$1,970.2
$1,472.9
$497.3
33.8 %
$1,938.3
31.6 %
Operating cash flows
$967.7
$779.2
$188.5
24.2 %
N/A
N/A
Free cash flows (1)
$808.4
$655.4
$153.0
23.3 %
N/A
N/A
Summary of Quarterly Results
(In millions, except per share data)
Q4 FY’24
Q4 FY’23
$ Change
% Change
Q4 FY’24 in
CC*
% Change
in CC*
Revenues:
Cloud services and subscriptions
$464.9
$451.7
$13.2
2.9 %
$466.5
3.3 %
Customer support
628.4
705.3
($76.9)
(10.9) %
630.2
(10.6) %
Total annual recurring revenues**
$1,093.3
$1,156.9
($63.7)
(5.5) %
$1,096.7
(5.2) %
License
171.5
228.8
($57.3)
(25.0) %
172.3
(24.7) %
Professional service and other
97.3
105.1
($7.8)
(7.4) %
97.6
(7.1) %
Total revenues
$1,362.1
$1,490.8
($128.7)
(8.6) %
$1,366.6
(8.3) %
GAAP-based operating income
$193.3
$121.3
$72.0
59.3 %
N/A
N/A
Non-GAAP-based operating income (1)
$413.5
$431.7
($18.3)
(4.2) %
$414.3
(4.1) %
GAAP-based net income attributable to OpenText
$248.2
($48.7)
$297.0
609.4 %
N/A
N/A
GAAP-based EPS, diluted
$0.91
($0.18)
$1.09
605.6 %
N/A
N/A
Non-GAAP-based EPS, diluted (1)(2)
$0.98
$0.91
$0.07
7.7 %
$0.99
8.8 %
Adjusted EBITDA (1)
$445.4
$462.8
($17.4)
(3.8) %
$446.1
(3.6) %
Operating cash flows
$185.2
$115.3
$69.9
60.6 %
N/A
N/A
Free cash flows (1)
$145.2
$91.2
$54.0
59.2 %
N/A
N/A
(1) Please see Note 2 “Use of Non-GAAP Financial Measures” to the consolidated financial statements below.
(2) Please also see Note 14 to the Company’s Fiscal 2018 Consolidated Financial Statements on Form 10-K. Reflective of the amount of net tax benefit arising from the internal reorganization assumed to be allocable to the current period based on the forecasted utilization period.
Note: Individual line items in tables may be adjusted by non-material amounts to enable totals to align to published financial statements.
*CC: Constant currency for this purpose is defined as the current period reported revenues/expenses/earnings represented at the prior comparative period’s foreign exchange rate.
**Annual recurring revenue is defined as the sum of Cloud services and subscriptions revenue and Customer support revenue.
Quarterly Business Highlights
Key customer wins in the quarter include: California Department of Employment Development, Export Development Bank Of Egypt, Ford O’Brien Landy LLP, Grupo Marista, GS1 Australia, Johnson & Johnson, Nestle, Rheinmetall AG, SICK AG, TaboolaOpenText Completes Divestiture of Application Modernization and Connectivity (AMC) Business to Rocket Software for $2.275 billionOpenText completes $2.0 billion debt reductionOpenText buys Pillr, a cybersecurity MDR platformOpenText cloud for government solution achieves FedRAMP authorizationOpenText named a leader in two IDC MarketScapes for worldwide unified endpoint management (UEM) software for small and medium-sized businesses (SMBs) and client endpoint management for Microsoft Windows devicesOpenText’s IDOL™ named a leader in document mining and analytics platforms report
Dividend Program
As part of our quarterly, non-cumulative cash dividend program, the Board declared on July 31, 2024, a quarterly cash dividend of $0.2625 per common share. The record date for this dividend is August 30, 2024, and the payment date is September 20, 2024. Any future declarations of dividends and the establishment of future record and payment dates are all subject to the final determination and discretion of the Board of Directors.
Share Repurchase Plan/Normal Course Issuer Bid
OpenText also announced today that, in order to align its share repurchase plan to its fiscal year, it has terminated its existing share repurchase plan (the “Fiscal 2024 Repurchase Plan”) and commenced a new share repurchase plan (the “Fiscal 2025 Repurchase Plan”), pursuant to which it intends to purchase for cancellation in open market transactions, from time to time over the next 12 months, if considered advisable, up to a maximum of 21,179,064 common shares, subject to a maximum aggregate value of US$300 million, on the Toronto Stock Exchange (the “TSX”), the NASDAQ Global Select Market and/or alternative trading systems in Canada and/or the United States, if eligible, subject to applicable law and stock exchange rules. The price that OpenText will pay for common shares in open market transactions will be the market price at the time of purchase or such other price as may be permitted by applicable law or stock exchange rules.
Under the Fiscal 2024 Repurchase Plan, which was voluntarily terminated by OpenText on July 31, 2024, OpenText purchased and cancelled 5,073,913 common shares, through the facilities of the TSX or by such other permitted means, out of the 13,643,472 common shares it was authorized to repurchase, for an aggregate amount of approximately US$150 million and at a volume-weighted average purchase price of US$29.57 per common share. As a result of the early termination of the Fiscal 2024 Repurchase Plan, the 5,073,913 Common Shares purchased under the Fiscal 2024 Repurchase Plan will be deducted from the Fiscal 2025 Repurchase Plan’s annual limit as per the requirements of the TSX.
Under the Fiscal 2025 Repurchase Plan, during the course of Fiscal 2025, OpenText intends to purchase for cancellation, from time to time, up to US$300 million of its issued and outstanding common shares, subject to a maximum of 21,179,064 common shares, representing 10% of the Company’s public float (calculated in accordance with TSX rules) as at July 24, 2024, less the 5,073,913 common shares purchased under the Fiscal 2024 Repurchase Plan. Purchases made under the Fiscal 2025 Repurchase Plan may commence on August 7, 2024 and will expire on August 6, 2025.
The Fiscal 2025 Repurchase Plan will be effected in accordance with Rule 10b-18 under the U.S. Securities Exchange Act of 1934, as amended. All common shares purchased by OpenText pursuant to the Fiscal 2025 Repurchase Plan will be cancelled.
The Company’s decision to commence the Fiscal 2025 Repurchase Plan to purchase up to US$300 million of its issued and outstanding common shares, in addition to the approximately US$150 million of common shares purchased and cancelled under the Fiscal 2024 Repurchase Plan, for a total of approximately US$450 million of expected share repurchases over five fiscal quarters, is indicative of its confidence in its operational execution and expanding cash flows, with the Fiscal 2025 Repurchase Plan being part of the Company’s previously disclosed overall strategic capital allocation, complementing its ongoing M&A activity and dividend program.
Normal Course Issuer Bid
The Company has voluntarily terminated its existing normal course issuer bid (the “Fiscal 2024 NCIB”) and commenced a new normal course issuer bid (the “Fiscal 2025 NCIB”) in order to provide it with a means to execute purchases over the TSX during the course of Fiscal 2025 as part of the overall Fiscal 2025 Repurchase Plan.
The TSX has approved the Company’s voluntary termination of the Fiscal 2024 NCIB. The TSX has also approved the Company’s notice of intention to commence the Fiscal 2025 NCIB pursuant to which the Company may purchase common shares over the TSX for the period commencing August 7, 2024 until August 6, 2025 in accordance with the TSX’s normal course issuer bid rules, including that such purchases are to be made at prevailing market prices or as otherwise permitted. Under the rules of the TSX, the maximum number of shares that may be purchased in this period is 21,179,064 common shares (representing 10% of the Company’s public float (calculated in accordance with TSX rules) as at July 24, 2024, less the 5,073,913 common shares purchased under the Fiscal 2024 NCIB), and the maximum number of shares that may be purchased on a single day is 138,175 common shares, which is 25% of 552,700 (the average daily trading volume for the common shares on the TSX for the six months ended March 31, 2024), subject to certain exceptions for block purchases, subject in any case to the volume and other limitations under Rule 10b-18.
The purchases made under the Fiscal 2024 Repurchase Plan are the only common shares purchased and cancelled under a normal course issuer bid within the past 12 months.
Summary of Annual Results
FY’24
FY’23
% Change
Revenue (millions)
$5,769.6
$4,485.0
28.6 %
GAAP-based gross margin
72.6 %
70.6 %
200
bps
Non-GAAP-based gross margin (1)
77.3 %
76.1 %
120
bps
GAAP-based EPS, diluted
$1.71
$0.56
205.4 %
Non-GAAP-based EPS, diluted (1)(2)
$4.17
$3.29
26.7 %
Summary of Quarterly Results
Q4 FY’24
Q3 FY’24
Q4 FY’23
% Change
(Q4 FY’24 vs
Q3 FY’24)
% Change
(Q4 FY’24 vs
Q4 FY’23)
Revenue (millions)
$1,362.1
$1,447.1
$1,490.8
(5.9) %
(8.6) %
GAAP-based gross margin
72.5 %
73.0 %
71.4 %
(50)
bps
110
bps
Non-GAAP-based gross margin (1)
76.4 %
76.7 %
76.9 %
(30)
bps
(50)
bps
GAAP-based EPS, diluted
$0.91
$0.36
($0.18)
152.8 %
605.6 %
Non-GAAP-based EPS, diluted (1)(2)
$0.98
$0.94
$0.91
4.3 %
7.7 %
(1) Please see Note 2 “Use of Non-GAAP Financial Measures” to the consolidated financial statements below.
(2) Please also see Note 14 to the Company’s Fiscal 2018 Consolidated Financial Statements on Form 10-K. Reflective of the amount of net tax benefit arising from the internal reorganization assumed to be allocable to the current period based on the forecasted utilization period.
Conference Call Information
OpenText posted an investor presentation on its Investor Relations website and invites the public to listen to the earnings conference call webcast today at 5:00 p.m. ET (2:00 p.m. PT) from the Investor Relations section of the Company’s website at https://investors.opentext.com. To join the webcast instantly, use this webcast link. A webcast replay will be available shortly following completion of the live call.
Please see Note 2 “Use of Non-GAAP Financial Measures” to the consolidated financial statements below for a reconciliation of U.S. GAAP-based financial measures used in this press release to Non-GAAP-based financial measures.
About OpenText
OpenText is the leading Information Management software and services company in the world. We help organizations solve complex global problems with a comprehensive suite of Business Clouds, Business AI, and Business Technology. For more information about OpenText (NASDAQ/TSX: OTEX), please visit us at www.opentext.com.
Cautionary Statement Regarding Forward-Looking Statements
Certain statements in this press release, including statements about Open Text Corporation (“OpenText” or “the Company”) on growth, profitability and future of Information Management, including executing on strategic programs; cloud bookings, demand, scale and revenue growth; future organic growth initiatives and deployment of capital; innovation fueled by cloud, AI and security technologies; raising margin targets and executing on Fiscal 2025 plans; future revenues, operating expenses, margins, free cash flows, interest expense and capital expenditures; market share of our products; intention to maintain a dividend program, including any targeted annualized dividend; expected size and timing of the Repurchase Plan, including execution thereof; execution of our business optimization plan; the expected impact of the divestiture of the AMC business; future tax rates; renewal rates; new platform and product offerings, including OpenText AI products, and associated benefits to customers; internal automation and AI leverage, including our AI strategy, vision and growth; strategy to build shareholder value; and other matters, which may contain words such as “anticipates”, “expects”, “intends”, “plans”, “believes”, “seeks”, “estimates”, “may”, “could”, “would”, “might”, “will” and variations of these words or similar expressions are intended to identify forward-looking statements or information under applicable securities laws (forward-looking statements). In addition, any statements or information that refer to expectations, beliefs, plans, projections, objectives, performance or other characterizations of future events or circumstances, including any underlying assumptions, are forward-looking statements, and are based on our current expectations, forecasts and projections about the operating environment, economies and markets in which we operate. Forward-looking statements reflect our current estimates, beliefs and assumptions, which are based on management’s perception of historic trends, current conditions and expected future developments, as well as other factors it believes are appropriate in the circumstances, such as certain assumptions about the economy, as well as market, financial and operational assumptions. Management’s estimates, beliefs and assumptions, including statements regarding future targets and aspirations, are inherently subject to significant business, economic, competitive and other uncertainties and contingencies regarding future events and, as such, are subject to change and are not considered guidance. We can give no assurance that such estimates, beliefs and assumptions will prove to be correct. Future declarations of dividends are also subject to the final determination and discretion of the Board of Directors, and an annualized dividend has not been approved or declared by the Board. Forward-looking statements involve known and unknown risks and uncertainties such as those relating to: all statements regarding the expected future financial position, results of operations, revenues, expenses, margins, cash flows, dividends, share buybacks, financing plans, business strategy, budgets, capital expenditures, competitive positions, growth opportunities, plans and objectives of management, including any anticipated synergy benefits; incurring unanticipated costs, delays or difficulties, including as a result of the integration of Micro Focus, the divestiture of the AMC business or the execution of our business optimization plan; and our ability to develop, protect and maintain our intellectual property and proprietary technology and to operate without infringing on the proprietary rights of others. We rely on a combination of copyright, patent, trademark and trade secret laws, non-disclosure agreements and other contractual provisions to establish and maintain our proprietary rights, which are important to our success. From time to time, we may also enforce our intellectual property rights through litigation in line with our strategic and business objectives. The actual results that OpenText achieves may differ materially from any forward-looking statements. For additional information with respect to risks and other factors which could occur, see the Company’s Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and other securities filings with the Securities and Exchange Commission (SEC) and other securities regulators. Readers are cautioned not to place undue reliance upon any such forward-looking statements, which speak only as of the date made. Unless otherwise required by applicable securities laws, the Company disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. Further, readers should note that we may announce information using our website, press releases, securities law filings, public conference calls, webcasts and the social media channels identified on the Investors section of our website (https://investors.opentext.com). Such social media channels may include the Company’s or our CEO’s blog, X, formerly known as Twitter, account or LinkedIn account. The information posted through such channels may be material. Accordingly, readers should monitor such channels in addition to our other forms of communication.
OTEX-F
Copyright ©2024 Open Text. OpenText is a trademark or registered trademark of Open Text. The list of trademarks is not exhaustive of other trademarks. Registered trademarks, product names, company names, brands and service names mentioned herein are property of Open Text. All rights reserved. For more information, visit: https://www.opentext.com/about/copyright-information.
OPEN TEXT CORPORATION
CONSOLIDATED BALANCE SHEETS
(In thousands of U.S. dollars, except share data)
June 30, 2024
June 30, 2023
ASSETS
Cash and cash equivalents
$ 1,280,662
$ 1,231,625
Accounts receivable trade, net of allowance for credit losses of $12,108 as of June 30, 2024 and $13,828 as of June 30, 2023
626,189
682,517
Contract assets
66,450
71,196
Income taxes recoverable
61,113
68,161
Prepaid expenses and other current assets
242,911
221,732
Total current assets
2,277,325
2,275,231
Property and equipment
367,740
356,904
Operating lease right of use assets
219,774
285,723
Long-term contract assets
38,684
64,553
Goodwill
7,488,367
8,662,603
Acquired intangible assets
2,486,264
4,080,879
Deferred tax assets
932,657
926,719
Other assets
298,281
342,318
Long-term income taxes recoverable
96,615
94,270
Total assets
$ 14,205,707
$ 17,089,200
LIABILITIES AND SHAREHOLDERS’ EQUITY
Current liabilities:
Accounts payable and accrued liabilities
$ 931,116
$ 996,261
Current portion of long-term debt
35,850
320,850
Operating lease liabilities
76,446
91,425
Deferred revenues
1,521,416
1,721,781
Income taxes payable
235,666
89,297
Total current liabilities
2,800,494
3,219,614
Long-term liabilities:
Accrued liabilities
46,483
51,961
Pension liability, net
127,255
126,312
Long-term debt
6,356,943
8,562,096
Long-term operating lease liabilities
218,174
271,579
Long-term deferred revenues
162,401
217,771
Long-term income taxes payable
145,644
193,808
Deferred tax liabilities
148,632
423,955
Total long-term liabilities
7,205,532
9,847,482
Shareholders’ equity:
Share capital and additional paid-in capital
267,800,517 and 270,902,571 Common Shares issued and outstanding at June 30, 2024 and June 30, 2023, respectively; authorized Common Shares: unlimited
2,271,886
2,176,947
Accumulated other comprehensive income (loss)
(69,619)
(53,559)
Retained earnings
2,119,159
2,048,984
Treasury stock, at cost (3,135,980 and 3,536,375 shares at June 30, 2024 and June 30, 2023, respectively)
(123,268)
(151,597)
Total OpenText shareholders’ equity
4,198,158
4,020,775
Non-controlling interests
1,523
1,329
Total shareholders’ equity
4,199,681
4,022,104
Total liabilities and shareholders’ equity
$ 14,205,707
$ 17,089,200
OPEN TEXT CORPORATION
CONSOLIDATED STATEMENTS OF INCOME
(In thousands of U.S. dollars, except share and per share data)
(unaudited)
Three Months Ended June 30,
2024
2023
Revenues:
Cloud services and subscriptions
$ 464,891
$ 451,659
Customer support
628,381
705,277
License
171,535
228,796
Professional service and other
97,342
105,098
Total revenues
1,362,149
1,490,830
Cost of revenues:
Cloud services and subscriptions
175,799
166,394
Customer support
69,706
86,695
License
9,017
6,184
Professional service and other
71,691
90,498
Amortization of acquired technology-based intangible assets
48,220
77,045
Total cost of revenues
374,433
426,816
Gross profit
987,716
1,064,014
Operating expenses:
Research and development
205,253
249,958
Sales and marketing
285,352
333,244
General and administrative
126,639
136,866
Depreciation
31,984
31,152
Amortization of acquired customer-based intangible assets
97,446
121,285
Special charges (recoveries)
47,784
70,222
Total operating expenses
794,458
942,727
Income from operations
193,258
121,287
Other income (expense), net
397,055
(25,355)
Interest and other related expense, net
(102,461)
(145,829)
Income (loss) before income taxes
487,852
(49,897)
Provision for (recovery of) income taxes
239,578
(1,212)
Net income (loss) for the period
$ 248,274
$ (48,685)
Net (income) attributable to non-controlling interests
(45)
(49)
Net income (loss) attributable to OpenText
$ 248,229
$ (48,734)
Earnings per share—basic attributable to OpenText
$ 0.92
$ (0.18)
Earnings per share—diluted attributable to OpenText
$ 0.91
$ (0.18)
Weighted average number of Common Shares outstanding—basic (in ‘000’s)
271,178
270,772
Weighted average number of Common Shares outstanding—diluted (in ‘000’s)
271,724
270,772
OPEN TEXT CORPORATION
CONSOLIDATED STATEMENTS OF INCOME
(In thousands of U.S. dollars, except share and per share data)
Year Ended June 30,
2024
2023
2022
Revenues:
Cloud services and subscriptions
$ 1,820,524
$ 1,700,433
$ 1,535,017
Customer support
2,713,297
1,915,020
1,330,965
License
834,162
539,026
358,351
Professional service and other
401,594
330,501
269,511
Total revenues
5,769,577
4,484,980
3,493,844
Cost of revenues:
Cloud services and subscriptions
713,759
590,165
511,713
Customer support
292,733
209,705
121,485
License
25,608
16,645
13,501
Professional service and other
302,527
276,888
216,895
Amortization of acquired technology-based intangible assets
243,922
223,184
198,607
Total cost of revenues
1,578,549
1,316,587
1,062,201
Gross profit
4,191,028
3,168,393
2,431,643
Operating expenses:
Research and development
893,932
680,587
440,448
Sales and marketing
1,133,665
948,598
677,118
General and administrative
577,038
419,590
317,085
Depreciation
131,599
107,761
88,241
Amortization of acquired customer-based intangible assets
432,404
326,406
217,105
Special charges (recoveries)
135,305
169,159
46,873
Total operating expenses
3,303,943
2,652,101
1,786,870
Income from operations
887,085
516,292
644,773
Other income, net
358,391
34,469
29,118
Interest and other related expense, net
(516,180)
(329,428)
(157,880)
Income before income taxes
729,296
221,333
516,011
Provision for income taxes
264,012
70,767
118,752
Net income
$ 465,284
$ 150,566
$ 397,259
Net (income) attributable to non-controlling interests
(194)
(187)
(169)
Net income attributable to OpenText
$ 465,090
$ 150,379
$ 397,090
Earnings per share—basic attributable to OpenText
$ 1.71
$ 0.56
$ 1.46
Earnings per share—diluted attributable to OpenText
$ 1.71
$ 0.56
$ 1.46
Weighted average number of Common Shares outstanding—basic
(in ‘000’s)
271,548
270,299
271,271
Weighted average number of Common Shares outstanding—diluted
(in ‘000’s)
272,588
270,451
271,909
OPEN TEXT CORPORATION
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
(In thousands of U.S. dollars)
Year Ended June 30,
2024
2023
2022
Net income for the period
$ 465,284
$ 150,566
$ 397,259
Other comprehensive income (loss)—net of tax:
Net foreign currency translation adjustments
(15,646)
(40,798)
(78,724)
Unrealized gain (loss) on cash flow hedges:
Unrealized gain (loss) – net of tax (1)
(2,697)
(941)
(1,859)
(Gain) loss reclassified into net income – net of tax (2)
965
2,721
373
Unrealized gain (loss) on available-for-sale financial assets:
Unrealized gain (loss) – net of tax (3)
228
(602)
—
Actuarial gain (loss) relating to defined benefit pension plans:
Actuarial gain (loss) – net of tax (4)
640
(6,605)
5,595
Amortization of actuarial (gain) loss into net income – net of tax (5)
450
325
718
Total other comprehensive loss net
(16,060)
(45,900)
(73,897)
Total comprehensive income
449,224
104,666
323,362
Comprehensive income attributable to non-controlling interests
(194)
(187)
(169)
Total comprehensive income attributable to OpenText
$ 449,030
$ 104,479
$ 323,193
______________________________
(1)
Net of tax expense (recovery) of $(972), $(339), and $(671) for the year ended June 30, 2024, 2023 and 2022, respectively.
(2)
Net of tax expense (recovery) of $347, $981 and $134 for the year ended June 30, 2024, 2023 and 2022, respectively.
(3)
Net of tax expense (recovery) of $112, $(159), and $— for the year ended June 30, 2024, 2023 and 2022, respectively.
(4)
Net of tax expense (recovery) of $765, $(1,961) and $1,866 for the year ended June 30, 2024, 2023 and 2022, respectively.
(5)
Net of tax expense (recovery) of $193, $143 and $290 for the year ended June 30, 2024, 2023 and 2022, respectively.
OPEN TEXT CORPORATION
CONSOLIDATED STATEMENTS OF SHAREHOLDERS’ EQUITY
(In thousands of U.S. dollars and shares)
Common Shares and
Additional Paid in Capital
Treasury Stock
Retained
Earnings
Accumulated
Other
Comprehensive
Income
Non-
Controlling
Interests
Total
Shares
Amount
Shares
Amount
Balance as of June 30, 2021
271,541
$ 1,947,764
(1,568)
$ (69,386)
$ 2,153,326
$ 66,238
$ 1,511
$ 4,099,453
Issuance of Common Shares
Under employee stock option plans
950
32,714
—
—
—
—
—
32,714
Under employee stock purchase plans
842
33,806
—
—
—
—
—
33,806
Share-based compensation
—
69,556
—
—
—
—
—
69,556
Purchase of treasury stock
—
—
(2,630)
(111,593)
—
—
—
(111,593)
Issuance of treasury stock
—
(21,013)
492
21,013
—
—
—
—
Common Shares repurchased
(3,810)
(24,295)
—
—
(152,692)
—
—
(176,987)
Dividends declared
($0.8836 per Common Share)
—
—
—
—
(237,655)
—
—
(237,655)
Other comprehensive loss – net
—
—
—
—
—
(73,897)
—
(73,897)
Distribution to non-controlling interest
—
142
—
—
—
—
(538)
(396)
Net income
—
—
—
—
397,090
—
169
397,259
Balance as of June 30, 2022
269,523
$ 2,038,674
(3,706)
$ (159,966)
$ 2,160,069
$ (7,659)
$ 1,142
$ 4,032,260
Issuance of Common Shares
Under employee stock option plans
245
7,830
—
—
—
—
—
7,830
Under employee stock purchase plans
1,135
31,679
—
—
—
—
—
31,679
Share-based compensation
—
130,119
—
—
—
—
—
130,119
Purchase of treasury stock
—
—
(521)
(21,919)
—
—
—
(21,919)
Issuance of treasury stock
—
(31,355)
691
30,288
—
—
—
(1,067)
Dividends declared
($0.9720 per Common Share)
—
—
—
—
(261,464)
—
—
(261,464)
Other comprehensive loss – net
—
—
—
—
—
(45,900)
—
(45,900)
Net income
—
—
—
—
150,379
—
187
150,566
Balance as of June 30, 2023
270,903
$ 2,176,947
(3,536)
$ (151,597)
$ 2,048,984
$ (53,559)
$ 1,329
$ 4,022,104
Issuance of Common Shares
Under employee stock option plans
945
31,358
—
—
—
—
—
31,358
Under employee stock purchase plans
1,027
34,120
—
—
—
—
—
34,120
Share-based compensation
—
139,779
—
—
—
—
—
139,779
Purchase of treasury stock
—
—
(1,400)
(53,085)
—
—
—
(53,085)
Issuance of treasury stock
—
(76,178)
1,800
81,414
(5,236)
—
—
—
Common Shares repurchased
(5,074)
(34,140)
—
—
(118,193)
—
—
(152,333)
Dividends declared ($1.00 per Common Share)
—
—
—
—
(271,486)
—
—
(271,486)
Other comprehensive loss – net
—
—
—
—
—
(16,060)
—
(16,060)
Net income
—
—
—
—
465,090
—
194
465,284
Balance as of June 30, 2024
267,801
$ 2,271,886
(3,136)
$ (123,268)
$ 2,119,159
$ (69,619)
$ 1,523
$ 4,199,681
OPEN TEXT CORPORATION
CONSOLIDATED STATEMENTS OF CASH FLOWS
(In thousands of U.S. dollars)
(unaudited)
Three Months Ended June 30,
2024
2023
Cash flows from operating activities:
Net income (loss) for the period
$ 248,274
$ (48,685)
Adjustments to reconcile net income (loss) to net cash provided by operating activities:
Depreciation and amortization of intangible assets
177,650
229,482
Share-based compensation expense
26,767
41,904
Pension expense
4,302
3,401
Amortization of debt discount and issuance costs
5,670
8,257
Write-off of right of use assets
4,815
2,507
Loss on extinguishment of debt
45,590
—
Gain on AMC Divestiture
(429,102)
—
Loss on sale and write down of property and equipment
1,995
903
Deferred taxes
106,903
29,140
Share in net (income) loss of equity investees
(819)
11,530
Changes in financial instruments
(6,667)
16,274
Changes in operating assets and liabilities:
Accounts receivable
57,075
27,335
Contract assets
(23,917)
(43,643)
Prepaid expenses and other current assets
(33,112)
42,151
Income taxes
36,421
(116,569)
Accounts payable and accrued liabilities
7,000
10,582
Deferred revenue
(57,312)
(85,764)
Other assets
18,981
(5,299)
Operating lease assets and liabilities, net
(5,294)
(8,205)
Net cash provided by operating activities
185,220
115,301
Cash flows from investing activities:
Additions of property and equipment
(39,979)
(24,060)
Micro Focus acquisition
—
(2,357)
Proceeds from AMC Divestiture
2,229,187
—
Other investing activities
(9,291)
—
Net cash provided by (used in) investing activities
2,179,917
(26,417)
Cash flows from financing activities:
Proceeds from issuance of Common Shares from exercise of stock options and ESPP
9,887
14,159
Repayment of long-term debt and Revolver
(2,008,963)
(186,463)
Debt issuance costs
(1,041)
(690)
Net change in transition services agreement obligation
15,278
—
Repurchase of Common Shares
(150,017)
—
Purchase of treasury stock
—
(21,919)
Payments of dividends to shareholders
(66,690)
(65,068)
Other financing activities
—
758
Net cash used in financing activities
(2,201,546)
(259,223)
Foreign exchange gain (loss) on cash held in foreign currencies
(8,281)
4,571
Increase (decrease) in cash, cash equivalents and restricted cash during the period
155,310
(165,768)
Cash, cash equivalents and restricted cash at beginning of the period
1,127,483
1,399,720
Cash, cash equivalents and restricted cash at end of the period
$ 1,282,793
$ 1,233,952
OPEN TEXT CORPORATION
CONSOLIDATED STATEMENTS OF CASH FLOWS
(In thousands of U.S. dollars)
Reconciliation of cash, cash equivalents and restricted cash:
June 30, 2024
June 30, 2023
Cash and cash equivalents
$ 1,280,662
$ 1,231,625
Restricted cash (1)
2,131
2,327
Total cash, cash equivalents and restricted cash
$ 1,282,793
$ 1,233,952
OPEN TEXT CORPORATION
CONSOLIDATED STATEMENTS OF CASH FLOWS
(In thousands of U.S. dollars)
Year Ended June 30,
2024
2023
2022
Cash flows from operating activities:
Net income for the period
$ 465,284
$ 150,566
$ 397,259
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization of intangible assets
807,925
657,351
503,953
Share-based compensation expense
140,079
130,302
69,556
Pension expense
13,881
9,207
6,606
Amortization of debt discount and issuance costs
25,257
16,753
5,422
Write-off of right of use assets
20,056
9,626
17,707
Loss on extinguishment of debt
56,393
8,152
27,413
Gain on AMC divestiture
(429,102)
—
—
Loss on sale and write down of property and equipment
3,710
2,331
294
Deferred taxes
(142,271)
(149,560)
(36,088)
Share in net (income) loss of equity investees
18,194
23,077
(58,702)
Changes in financial instruments
(3,116)
128,841
—
Changes in operating assets and liabilities:
Accounts receivable
108,562
168,604
81,841
Contract assets
(95,403)
(73,539)
(37,966)
Prepaid expenses and other current assets
(28,395)
(23,035)
(13,954)
Income taxes
112,097
14,948
34,589
Accounts payable and accrued liabilities
(65,887)
(127,092)
(24,177)
Deferred revenue
(42,974)
(128,395)
(5,236)
Other assets
24,849
(11,297)
17,297
Operating lease assets and liabilities, net
(21,448)
(27,635)
(4,004)
Net cash provided by operating activities
967,691
779,205
981,810
Cash flows from investing activities:
Additions of property and equipment
(159,295)
(123,832)
(93,109)
Purchase of Micro Focus International PLC, net of cash acquired
(9,272)
(5,657,963)
—
Purchase of Zix Corporation, net of cash acquired
—
—
(856,175)
Purchase of Bricata Inc.
—
—
(17,753)
Proceeds from AMC divestiture
2,229,187
—
—
Realized gain (loss) on financial instruments
—
131,248
—
Proceeds from net investment hedge derivative contracts
4,456
—
—
Other investing activities
(9,759)
(873)
(3,922)
Net cash provided by (used in) investing activities
2,055,317
(5,651,420)
(970,959)
Cash flows from financing activities:
Proceeds from issuance of Common Shares from exercise of stock options and ESPP
66,914
39,331
67,215
Proceeds from long-term debt and Revolver
—
4,927,450
1,500,000
Repayment of long-term debt and Revolver
(2,568,352)
(202,926)
(860,000)
Debt extinguishment costs
—
—
(24,969)
Debt issuance costs
(3,833)
(77,899)
(17,159)
Net change in transition services agreement obligation
15,278
—
—
Repurchase of Common Shares
(150,017)
—
(176,987)
Purchase of treasury stock
(53,085)
(21,919)
(111,593)
Distribution to non-controlling interest
—
—
(396)
Payments of dividends to shareholders
(267,362)
(259,549)
(237,655)
Other financing activities
(1,447)
(1,435)
—
Net cash provided by (used in) financing activities
(2,961,904)
4,403,053
138,456
Foreign exchange gain (loss) on cash held in foreign currencies
(12,263)
7,203
(63,196)
Increase (decrease) in cash, cash equivalents and restricted cash during the period
48,841
(461,959)
86,111
Cash, cash equivalents and restricted cash at beginning of the period
1,233,952
1,695,911
1,609,800
Cash, cash equivalents and restricted cash at end of the period
$ 1,282,793
$ 1,233,952
$ 1,695,911
OPEN TEXT CORPORATION
CONSOLIDATED STATEMENTS OF CASH FLOWS
(In thousands of U.S. dollars)
(unaudited)
Reconciliation of cash, cash equivalents and restricted cash:
June 30, 2024
June 30, 2023
June 30, 2022
Cash and cash equivalents
$ 1,280,662
$ 1,231,625
$ 1,693,741
Restricted cash (1)
2,131
2,327
2,170
Total cash, cash equivalents and restricted cash
$ 1,282,793
$ 1,233,952
$ 1,695,911
(1) Restricted cash is classified under the Prepaid expenses and other current assets and Other assets line items on the Consolidated Balance Sheets.
Notes
(1)
All dollar amounts in this press release are in U.S. Dollars unless otherwise indicated.
(2)
Use of Non-GAAP Financial Measures: In addition to reporting financial results in accordance with U.S. GAAP, the Company provides certain financial measures that are not in accordance with U.S. GAAP (Non-GAAP). These Non-GAAP financial measures have certain limitations in that they do not have a standardized meaning and thus the Company’s definition may be different from similar Non-GAAP financial measures used by other companies and/or analysts and may differ from period to period. Thus it may be more difficult to compare the Company’s financial performance to that of other companies. However, the Company’s management compensates for these limitations by providing the relevant disclosure of the items excluded in the calculation of these Non-GAAP financial measures both in its reconciliation to the U.S. GAAP financial measures and its consolidated financial statements, all of which should be considered when evaluating the Company’s results.
The Company uses these Non-GAAP financial measures to supplement the information provided in its consolidated financial statements, which are presented in accordance with U.S. GAAP. The presentation of Non-GAAP financial measures is not meant to be a substitute for financial measures presented in accordance with U.S. GAAP, but rather should be evaluated in conjunction with and as a supplement to such U.S. GAAP measures. OpenText strongly encourages investors to review its financial information in its entirety and not to rely on a single financial measure. The Company therefore believes that despite these limitations, it is appropriate to supplement the disclosure of the U.S. GAAP measures with certain Non-GAAP measures defined below.
Non-GAAP-based net income and Non-GAAP-based EPS, attributable to OpenText, are consistently calculated as GAAP-based net income (loss) or earnings (loss) per share, attributable to OpenText, on a diluted basis, excluding the effects of the amortization of acquired intangible assets, other income (expense), share-based compensation, and special charges (recoveries), all net of tax and any tax benefits/expense items unrelated to current period income, as further described in the tables below. Non-GAAP-based gross profit is the arithmetical sum of GAAP-based gross profit and the amortization of acquired technology-based intangible assets and share-based compensation within cost of sales. Non-GAAP-based gross margin is calculated as Non-GAAP-based gross profit expressed as a percentage of total revenue. Non-GAAP-based income from operations is calculated as GAAP-based income from operations, excluding the amortization of acquired intangible assets, special charges (recoveries), and share-based compensation expense.
Adjusted earnings before interest, taxes, depreciation and amortization (Adjusted EBITDA) is consistently calculated as GAAP-based net income (loss), attributable to OpenText, excluding interest income (expense), provision for (recovery of) income taxes, depreciation and amortization of acquired intangible assets, other income (expense), share-based compensation and special charges (recoveries). Adjusted EBITDA margin is calculated as adjusted EBITDA expressed as a percentage of total revenue.
The Company’s management believes that the presentation of the above defined Non-GAAP financial measures provides useful information to investors because they portray the financial results of the Company before the impact of certain non-operational charges. The use of the term “non-operational charge” is defined for this purpose as an expense that does not impact the ongoing operating decisions taken by the Company’s management. These items are excluded based upon the way the Company’s management evaluates the performance of the Company’s business for use in the Company’s internal reports and are not excluded in the sense that they may be used under U.S. GAAP.
The Company does not acquire businesses on a predictable cycle, and therefore believes that the presentation of Non-GAAP measures, which in certain cases adjust for the impact of amortization of intangible assets and the related tax effects that are primarily related to acquisitions, will provide readers of financial statements with a more consistent basis for comparison across accounting periods and be more useful in helping readers understand the Company’s operating results and underlying operational trends. Additionally, the Company has engaged in various restructuring activities over the past several years, primarily due to acquisitions and in response to our return to office planning, that have resulted in costs associated with reductions in headcount, consolidation of leased facilities and related costs, all which are recorded under the Company’s “Special charges (recoveries)” caption on the Consolidated Statements of Income. Each restructuring activity is a discrete event based on a unique set of business objectives or circumstances, and each differs in terms of its operational implementation, business impact and scope, and the size of each restructuring plan can vary significantly from period to period. Therefore, the Company believes that the exclusion of these special charges (recoveries) will also better aid readers of financial statements in the understanding and comparability of the Company’s operating results and underlying operational trends.
In summary, the Company believes the provision of supplemental Non-GAAP measures allow investors to evaluate the operational and financial performance of the Company’s core business using the same evaluation measures that management uses, and is therefore a useful indication of OpenText’s performance or expected performance of future operations and facilitates period-to-period comparison of operating performance (although prior performance is not necessarily indicative of future performance). As a result, the Company considers it appropriate and reasonable to provide, in addition to U.S. GAAP measures, supplementary Non-GAAP financial measures that exclude certain items from the presentation of its financial results. Information reconciling certain forward-looking GAAP measures to non-GAAP measures related to F’25 targets and F’27 aspirations, including A-EBITDA is not available without unreasonable effort due to high variability, complexity and uncertainty with respect to forecasting and quantifying certain amounts that are necessary for such reconciliations.
The following charts provide unaudited reconciliations of U.S. GAAP-based financial measures to Non-GAAP-based financial measures for the following periods presented. The Micro Focus Acquisition significantly impacts period-over-period comparability.
Reconciliation of selected GAAP-based measures to Non-GAAP-based measures
for the three months ended June 30, 2024
(In thousands, except for per share data)
Three Months Ended June 30, 2024
GAAP-based
Measures
GAAP-based
Measures
% of Total
Revenue
Adjustments
Note
Non-GAAP-
based
Measures
Non-GAAP-
based
Measures
% of Total
Revenue
Cost of revenues
Cloud services and subscriptions
$ 175,799
$ (2,966)
(1)
$ 172,833
Customer support
69,706
(1,022)
(1)
68,684
Professional service and other
71,691
(1,202)
(1)
70,489
Amortization of acquired technology-based intangible assets
48,220
(48,220)
(2)
—
GAAP-based gross profit and gross margin (%) / Non-GAAP-based gross profit and gross margin (%)
987,716
72.5 %
53,410
(3)
1,041,126
76.4 %
Operating expenses
Research and development
205,253
(5,312)
(1)
199,941
Sales and marketing
285,352
(9,278)
(1)
276,074
General and administrative
126,639
(6,987)
(1)
119,652
Amortization of acquired customer-based intangible assets
97,446
(97,446)
(2)
—
Special charges (recoveries)
47,784
(47,784)
(4)
—
GAAP-based income from operations / Non-GAAP-based income from operations
193,258
220,217
(5)
413,475
Other income (expense), net
397,055
(397,055)
(6)
—
Provision for income taxes
239,578
(196,036)
(7)
43,542
GAAP-based net income / Non-GAAP-based net income, attributable to OpenText
248,229
19,198
(8)
267,427
GAAP-based earnings per share / Non-GAAP-based earnings per share-diluted, attributable to OpenText
$ 0.91
$ 0.07
(8)
$ 0.98
(1)
Adjustment relates to the exclusion of share-based compensation expense from our Non-GAAP-based operating expenses as this expense is excluded from our internal analysis of operating results.
(2)
Adjustment relates to the exclusion of amortization expense from our Non-GAAP-based operating expenses as the timing and frequency of amortization expense is dependent on our acquisitions and is hence excluded from our internal analysis of operating results.
(3)
GAAP-based and Non-GAAP-based gross profit stated in dollars and gross margin stated as a percentage of total revenue.
(4)
Adjustment relates to the exclusion of special charges (recoveries) from our Non-GAAP-based operating expenses as special charges (recoveries) are generally incurred in the periods relevant to an acquisition and include certain charges or recoveries that are not indicative or related to continuing operations and are therefore excluded from our internal analysis of operating results.
(5)
GAAP-based and Non-GAAP-based income from operations stated in dollars.
(6)
Adjustment relates to the exclusion of other income (expense) from our Non-GAAP-based operating expenses as other income (expense) generally relates to the transactional impact of foreign exchange and is generally not indicative or related to continuing operations and is therefore excluded from our internal analysis of operating results. Other income (expense) also includes our share of income (losses) from our holdings in investments as a limited partner. We do not actively trade equity securities in these privately held companies nor do we plan our ongoing operations based around any anticipated fundings or distributions from these investments. We exclude gains and losses on these investments as we do not believe they are reflective of our ongoing business and operating results. Other income (expense) also includes unrealized and realized gains (losses) on our derivatives which are not designated as hedges. We exclude gains and losses on these derivatives as we do not believe they are reflective of our ongoing business and operating results.
(7)
Adjustment relates to differences between the GAAP-based tax provision rate of approximately 49% and a Non-GAAP-based tax rate of approximately 14%; these rate differences are due to the income tax effects of items that are excluded for the purpose of calculating Non-GAAP-based net income. Such excluded items include amortization, share-based compensation, special charges (recoveries) and other income (expense), net. Also excluded are tax benefits/expense items unrelated to current period income such as changes in reserves for tax uncertainties and valuation allowance reserves and “book to return” adjustments for tax return filings and tax assessments. Included is the amount of net tax benefits arising from the internal reorganization that occurred in Fiscal 2017 assumed to be allocable to the current period based on the forecasted utilization period. In arriving at our Non-GAAP-based tax rate of approximately 14%, we analyzed the individual adjusted expenses and took into consideration the impact of statutory tax rates from local jurisdictions incurring the expense.
(8)
Reconciliation of GAAP-based income to Non-GAAP-based net income:
Three Months Ended June 30, 2024
Per share diluted
GAAP-based net income, attributable to OpenText
$ 248,229
$ 0.91
Add (deduct):
Amortization
145,666
0.54
Share-based compensation
26,767
0.10
Special charges (recoveries)
47,784
0.18
Other (income) expense, net
(397,055)
(1.47)
GAAP-based provision for income taxes
239,578
0.88
Non-GAAP-based provision for income taxes
(43,542)
(0.16)
Non-GAAP-based net income, attributable to OpenText
$ 267,427
$ 0.98
Reconciliation of Adjusted EBITDA
Three Months Ended June 30, 2024
GAAP-based net income, attributable to OpenText
$ 248,229
Add:
Provision for income taxes
239,578
Interest and other related expense, net
102,461
Amortization of acquired technology-based intangible assets
48,220
Amortization of acquired customer-based intangible assets
97,446
Depreciation
31,984
Share-based compensation
26,767
Special charges (recoveries)
47,784
Other (income) expense, net
(397,055)
Adjusted EBITDA
$ 445,414
GAAP-based net income margin
18.2 %
Adjusted EBITDA margin
32.7 %
Reconciliation of Free cash flows
Three Months Ended June 30, 2024
GAAP-based cash flows provided by operating activities
$ 185,220
Add:
Capital expenditures (1)
(39,979)
Free cash flows
$ 145,241
(1) Defined as “Additions of property and equipment” in the Consolidated Statements of Cash Flows.
Reconciliation of selected GAAP-based measures to Non-GAAP-based measures
for the year ended June 30, 2024
(In thousands, except for per share data)
Year Ended June 30, 2024
GAAP-based
Measures
GAAP-based
Measures
% of Total
Revenue
Adjustments
Note
Non-GAAP-
based
Measures
Non-GAAP-
based
Measures
% of Total
Revenue
Cost of revenues
Cloud services and subscriptions
$ 713,759
$ (12,858)
(1)
$ 700,901
Customer support
292,733
(4,357)
(1)
288,376
Professional service and other
302,527
(6,298)
(1)
296,229
Amortization of acquired technology-based intangible assets
243,922
(243,922)
(2)
—
GAAP-based gross profit and gross margin (%) / Non-GAAP-based gross profit and gross margin (%)
4,191,028
72.6 %
267,435
(3)
4,458,463
77.3 %
Operating expenses
Research and development
893,932
(40,612)
(1)
853,320
Sales and marketing
1,133,665
(46,572)
(1)
1,087,093
General and administrative
577,038
(29,382)
(1)
547,656
Amortization of acquired customer-based intangible assets
432,404
(432,404)
(2)
—
Special charges (recoveries)
135,305
(135,305)
(4)
—
GAAP-based income from operations / Non-GAAP-based income from operations
887,085
951,710
(5)
1,838,795
Other income (expense), net
358,391
(358,391)
(6)
—
Provision for income taxes
264,012
(78,845)
(7)
185,167
GAAP-based net income / Non-GAAP-based net income, attributable to OpenText
465,090
672,164
(8)
1,137,254
GAAP-based earnings per share / Non-GAAP-based earnings per share-diluted, attributable to OpenText
$ 1.71
$ 2.46
(8)
$ 4.17
(1)
Adjustment relates to the exclusion of share-based compensation expense from our Non-GAAP-based operating expenses as this expense is excluded from our internal analysis of operating results.
(2)
Adjustment relates to the exclusion of amortization expense from our Non-GAAP-based operating expenses as the timing and frequency of amortization expense is dependent on our acquisitions and is hence excluded from our internal analysis of operating results.
(3)
GAAP-based and Non-GAAP-based gross profit stated in dollars and gross margin stated as a percentage of total revenue.
(4)
Adjustment relates to the exclusion of special charges (recoveries) from our Non-GAAP-based operating expenses as special charges (recoveries) are generally incurred in the periods relevant to an acquisition and include certain charges or recoveries that are not indicative or related to continuing operations and are therefore excluded from our internal analysis of operating results.
(5)
GAAP-based and Non-GAAP-based income from operations stated in dollars.
(6)
Adjustment relates to the exclusion of other income (expense) from our Non-GAAP-based operating expenses as other income (expense) generally relates to the transactional impact of foreign exchange and is generally not indicative or related to continuing operations and is therefore excluded from our internal analysis of operating results. Other income (expense) also includes our share of income (losses) from our holdings in investments as a limited partner. We do not actively trade equity securities in these privately held companies nor do we plan our ongoing operations based around any anticipated fundings or distributions from these investments. We exclude gains and losses on these investments as we do not believe they are reflective of our ongoing business and operating results. Other income (expense) also includes unrealized and realized gains (losses) on our derivatives which are not designated as hedges. We exclude gains and losses on these derivatives as we do not believe they are reflective of our ongoing business and operating results.
(7)
Adjustment relates to differences between the GAAP-based tax provision rate of approximately 36% and a Non-GAAP-based tax rate of approximately 14%; these rate differences are due to the income tax effects of items that are excluded for the purpose of calculating Non-GAAP-based net income. Such excluded items include amortization, share-based compensation, special charges (recoveries) and other income (expense), net. Also excluded are tax benefits/expense items unrelated to current period income such as changes in reserves for tax uncertainties and valuation allowance reserves and “book to return” adjustments for tax return filings and tax assessments. Included is the amount of net tax benefits arising from the internal reorganization that occurred in Fiscal 2017 assumed to be allocable to the current period based on the forecasted utilization period. In arriving at our Non-GAAP-based tax rate of approximately 14%, we analyzed the individual adjusted expenses and took into consideration the impact of statutory tax rates from local jurisdictions incurring the expense.
(8)
Reconciliation of GAAP-based net income to Non-GAAP-based net income:
Year Ended June 30, 2024
Per share diluted
GAAP-based net income, attributable to OpenText
$ 465,090
$ 1.71
Add (deduct):
Amortization
676,326
2.48
Share-based compensation
140,079
0.51
Special charges (recoveries)
135,305
0.50
Other (income) expense, net
(358,391)
(1.32)
GAAP-based provision for income taxes
264,012
0.97
Non-GAAP-based provision for income taxes
(185,167)
(0.68)
Non-GAAP-based net income, attributable to OpenText
$ 1,137,254
$ 4.17
Reconciliation of Adjusted EBITDA
Year Ended June 30, 2024
GAAP-based net income, attributable to OpenText
$ 465,090
Add:
Provision for income taxes
264,012
Interest and other related expense, net
516,180
Amortization of acquired technology-based intangible assets
243,922
Amortization of acquired customer-based intangible assets
432,404
Depreciation
131,599
Share-based compensation
140,079
Special charges (recoveries)
135,305
Other (income) expense, net
(358,391)
Adjusted EBITDA
$ 1,970,200
GAAP-based net income margin
8.1 %
Adjusted EBITDA margin
34.1 %
Reconciliation of Free cash flows
Year Ended June 30, 2024
GAAP-based cash flows provided by operating activities
$ 967,691
Add:
Capital expenditures (1)
(159,295)
Free cash flows
$ 808,396
(1) Defined as “Additions of property and equipment” in the Consolidated Statements of Cash Flows.
Reconciliation of selected GAAP-based measures to Non-GAAP-based measures
for the three months ended March 31, 2024
(In thousands, except for per share data)
Three Months Ended March 31, 2024
GAAP-based
Measures
GAAP-based
Measures
% of Total
Revenue
Adjustments
Note
Non-GAAP-
based
Measures
Non-GAAP-
based
Measures
% of Total
Revenue
Cost of revenues
Cloud services and subscriptions
$ 186,400
$ (3,292)
(1)
$ 183,108
Customer support
74,639
(1,149)
(1)
73,490
Professional service and other
75,455
(1,458)
(1)
73,997
Amortization of acquired technology-based intangible assets
48,094
(48,094)
(2)
—
GAAP-based gross profit and gross margin (%) /Non-GAAP-based gross profit and gross margin (%)
1,055,774
73.0 %
53,993
(3)
1,109,767
76.7 %
Operating expenses
Research and development
234,022
(10,799)
(1)
223,223
Sales and marketing
296,249
(12,260)
(1)
283,989
General and administrative
145,924
(7,084)
(1)
138,840
Amortization of acquired customer-based intangible assets
100,841
(100,841)
(2)
—
Special charges (recoveries)
19,561
(19,561)
(4)
—
GAAP-based income from operations / Non-GAAP-based income from operations
227,068
204,538
(5)
431,606
Other income (expense), net
9,950
(9,950)
(6)
—
Provision for income taxes
6,028
35,824
(7)
41,852
GAAP-based net income / Non-GAAP-based net income, attributable to OpenText
98,285
158,764
(8)
257,049
GAAP-based earnings (loss) per share / Non-GAAP-based earnings per share-diluted, attributable to OpenText
$ 0.36
$ 0.58
(8)
$ 0.94
(1)
Adjustment relates to the exclusion of share-based compensation expense from our Non-GAAP-based operating expenses as this expense is excluded from our internal analysis of operating results.
(2)
Adjustment relates to the exclusion of amortization expense from our Non-GAAP-based operating expenses as the timing and frequency of amortization expense is dependent on our acquisitions and is hence excluded from our internal analysis of operating results.
(3)
GAAP-based and Non-GAAP-based gross profit stated in dollars and gross margin stated as a percentage of total revenue.
(4)
Adjustment relates to the exclusion of special charges (recoveries) from our Non-GAAP-based operating expenses as special charges (recoveries) are generally incurred in the periods relevant to an acquisition and include certain charges or recoveries that are not indicative or related to continuing operations and are therefore excluded from our internal analysis of operating results.
(5)
GAAP-based and Non-GAAP-based income from operations stated in dollars.
(6)
Adjustment relates to the exclusion of other income (expense) from our Non-GAAP-based operating expenses as other income (expense) generally relates to the transactional impact of foreign exchange and is generally not indicative or related to continuing operations and is therefore excluded from our internal analysis of operating results. Other income (expense) also includes our share of income (losses) from our holdings in investments as a limited partner. We do not actively trade equity securities in these privately held companies nor do we plan our ongoing operations based around any anticipated fundings or distributions from these investments. We exclude gains and losses on these investments as we do not believe they are reflective of our ongoing business and operating results. Other income (expense) also includes unrealized and realized gains (losses) on our derivatives which are not designated as hedges. We exclude gains and losses on these derivatives as we do not believe they are reflective of our ongoing business and operating results.
(7)
Adjustment relates to differences between the GAAP-based tax provision rate of approximately 6% and a Non-GAAP-based tax rate of approximately 14%; these rate differences are due to the income tax effects of items that are excluded for the purpose of calculating Non-GAAP-based net income. Such excluded items include amortization, share-based compensation, special charges (recoveries) and other income (expense), net. Also excluded are tax benefits/expense items unrelated to current period income such as changes in reserves for tax uncertainties and valuation allowance reserves and “book to return” adjustments for tax return filings and tax assessments. Included is the amount of net tax benefits arising from the internal reorganization that occurred in Fiscal 2017 assumed to be allocable to the current period based on the forecasted utilization period. In arriving at our Non-GAAP-based tax rate of approximately 14%, we analyzed the individual adjusted expenses and took into consideration the impact of statutory tax rates from local jurisdictions incurring the expense.
(8)
Reconciliation of GAAP-based net income to Non-GAAP-based net income:
Three Months Ended March 31, 2024
Per share diluted
GAAP-based net income, attributable to OpenText
$ 98,285
$ 0.36
Add (deduct):
Amortization
148,935
0.55
Share-based compensation
36,042
0.13
Special charges (recoveries)
19,561
0.07
Other (income) expense, net
(9,950)
(0.04)
GAAP-based provision for income taxes
6,028
0.02
Non-GAAP-based provision for income taxes
(41,852)
(0.15)
Non-GAAP-based net income, attributable to OpenText
$ 257,049
$ 0.94
Reconciliation of Adjusted EBITDA
Three Months Ended March 31, 2024
GAAP-based net income, attributable to OpenText
$ 98,285
Add (deduct):
Provision for income taxes
6,028
Interest and other related expense, net
132,663
Amortization of acquired technology-based intangible assets
48,094
Amortization of acquired customer-based intangible assets
100,841
Depreciation
32,109
Share-based compensation
36,042
Special charges (recoveries)
19,561
Other (income) expense, net
(9,950)
Adjusted EBITDA
$ 463,673
GAAP-based net income margin
6.8 %
Adjusted EBITDA margin
32.0 %
Reconciliation of Free cash flows
Three Months Ended March 31, 2024
GAAP-based cash flows provided by operating activities
$ 384,697
Add:
Capital expenditures (1)
(36,537)
Free cash flows
$ 348,160
(1) Defined as “Additions of property and equipment” in the Consolidated Statements of Cash Flows.
Reconciliation of selected GAAP-based measures to Non-GAAP-based measures
for the three months ended June 30, 2023
(In thousands, except for per share data)
Three Months Ended June 30, 2023
GAAP-based
Measures
GAAP-based
Measures
% of Total
Revenue
Adjustments
Note
Non-GAAP-
based
Measures
Non-GAAP-
based
Measures
% of Total
Revenue
Cost of revenues
Cloud services and subscriptions
$ 166,394
$ (2,876)
(1)
$ 163,518
Customer support
86,695
(1,213)
(1)
85,482
Professional service and other
90,498
(1,826)
(1)
88,672
Amortization of acquired technology-based intangible assets
77,045
(77,045)
(2)
—
GAAP-based gross profit and gross margin (%) /Non-GAAP-based gross profit and gross margin (%)
1,064,014
71.4 %
82,960
(3)
1,146,974
76.9 %
Operating expenses
Research and development
249,958
(13,584)
(1)
236,374
Sales and marketing
333,244
(13,467)
(1)
319,777
General and administrative
136,866
(8,938)
(1)
127,928
Amortization of acquired customer-based intangible assets
121,285
(121,285)
(2)
—
Special charges (recoveries)
70,222
(70,222)
(4)
—
GAAP-based income from operations / Non-GAAP-based income from operations
121,287
310,456
(5)
431,743
Other income (expense), net
(25,355)
25,355
(6)
—
Provision for (recovery of) income taxes
(1,212)
41,240
(7)
40,028
GAAP-based net loss / Non-GAAP-based net income, attributable to OpenText
(48,734)
294,571
(8)
245,837
GAAP-based earnings per share / Non-GAAP-based earnings per share-diluted, attributable to OpenText
$ (0.18)
$ 1.09
(8)
$ 0.91
(1)
Adjustment relates to the exclusion of share-based compensation expense from our Non-GAAP-based operating expenses as this expense is excluded from our internal analysis of operating results.
(2)
Adjustment relates to the exclusion of amortization expense from our Non-GAAP-based operating expenses as the timing and frequency of amortization expense is dependent on our acquisitions and is hence excluded from our internal analysis of operating results.
(3)
GAAP-based and Non-GAAP-based gross profit stated in dollars and gross margin stated as a percentage of total revenue.
(4)
Adjustment relates to the exclusion of special charges (recoveries) from our Non-GAAP-based operating expenses as special charges (recoveries) are generally incurred in the periods relevant to an acquisition and include certain charges or recoveries that are not indicative or related to continuing operations and are therefore excluded from our internal analysis of operating results.
(5)
GAAP-based and Non-GAAP-based income from operations stated in dollars.
(6)
Adjustment relates to the exclusion of other income (expense) from our Non-GAAP-based operating expenses as other income (expense) generally relates to the transactional impact of foreign exchange and is generally not indicative or related to continuing operations and is therefore excluded from our internal analysis of operating results. Other income (expense) also includes our share of income (losses) from our holdings in investments as a limited partner. We do not actively trade equity securities in these privately held companies nor do we plan our ongoing operations based around any anticipated fundings or distributions from these investments. We exclude gains and losses on these investments as we do not believe they are reflective of our ongoing business and operating results. Other income (expense) also includes unrealized and realized gains (losses) on our derivatives which are not designated as hedges. We exclude gains and losses on these derivatives as we do not believe they are reflective of our ongoing business and operating results.
(7)
Adjustment relates to differences between the GAAP-based tax provision rate of approximately 2% and a Non-GAAP-based tax rate of approximately 14%; these rate differences are due to the income tax effects of items that are excluded for the purpose of calculating Non-GAAP-based net income. Such excluded items include amortization, share-based compensation, special charges (recoveries) and other income (expense), net. Also excluded are tax benefits/expense items unrelated to current period income such as changes in reserves for tax uncertainties and valuation allowance reserves and “book to return” adjustments for tax return filings and tax assessments. Included is the amount of net tax benefits arising from the internal reorganization that occurred in Fiscal 2017 assumed to be allocable to the current period based on the forecasted utilization period. In arriving at our Non-GAAP-based tax rate of approximately 14%, we analyzed the individual adjusted expenses and took into consideration the impact of statutory tax rates from local jurisdictions incurring the expense.
(8)
Reconciliation of GAAP-based net loss to Non-GAAP-based net income:
Three Months Ended June 30, 2023
Per share diluted
GAAP-based net loss, attributable to OpenText
$ (48,734)
$ (0.18)
Add (deduct):
Amortization
198,330
0.73
Share-based compensation
41,904
0.15
Special charges (recoveries)
70,222
0.26
Other (income) expense, net
25,355
0.10
GAAP-based recovery of income taxes
(1,212)
—
Non-GAAP-based provision for income taxes
(40,028)
(0.15)
Non-GAAP-based net income, attributable to OpenText
$ 245,837
$ 0.91
Reconciliation of Adjusted EBITDA
Three Months Ended June 30, 2023
GAAP-based net loss, attributable to OpenText
$ (48,734)
Add (deduct):
Recovery of income taxes
(1,212)
Interest and other related expense, net
145,829
Amortization of acquired technology-based intangible assets
77,045
Amortization of acquired customer-based intangible assets
121,285
Depreciation
31,152
Share-based compensation
41,904
Special charges (recoveries)
70,222
Other (income) expense, net
25,355
Adjusted EBITDA
$ 462,846
GAAP-based net loss margin
(3.3) %
Adjusted EBITDA margin
31.0 %
Reconciliation of Free cash flows
Three Months Ended June 30, 2023
GAAP-based cash flows provided by operating activities
$ 115,301
Add:
Capital expenditures (1)
(24,060)
Free cash flows
$ 91,241
(1) Defined as “Additions of property and equipment” in the Consolidated Statements of Cash Flows.
Reconciliation of selected GAAP-based measures to Non-GAAP-based measures
for the year ended June 30, 2023
(In thousands, except for per share data)
Year Ended June 30, 2023
GAAP-based
Measures
GAAP-based
Measures
% of Total
Revenue
Adjustments
Note
Non-GAAP-
based
Measures
Non-GAAP-
based
Measures
% of Total
Revenue
Cost of revenues
Cloud services and subscriptions
$ 590,165
$ (10,664)
(1)
$ 579,501
Customer support
209,705
(3,627)
(1)
206,078
Professional service and other
276,888
(6,998)
(1)
269,890
Amortization of acquired technology-based intangible assets
223,184
(223,184)
(2)
—
GAAP-based gross profit and gross margin (%) / Non-GAAP-based gross profit and gross margin (%)
3,168,393
70.6 %
244,473
(3)
3,412,866
76.1 %
Operating expenses
Research and development
680,587
(39,065)
(1)
641,522
Sales and marketing
948,598
(41,710)
(1)
906,888
General and administrative
419,590
(28,238)
(1)
391,352
Amortization of acquired customer-based intangible assets
326,406
(326,406)
(2)
—
Special charges (recoveries)
169,159
(169,159)
(4)
—
GAAP-based income from operations / Non-GAAP-based income from operations
516,292
849,051
(5)
1,365,343
Other income (expense), net
34,469
(34,469)
(6)
—
Provision for income taxes
70,767
74,261
(7)
145,028
GAAP-based net income / Non-GAAP-based net income, attributable to OpenText
150,379
740,321
(8)
890,700
GAAP-based earnings per share / Non-GAAP-based earnings per share-diluted, attributable to OpenText
$ 0.56
$ 2.73
(8)
$ 3.29
(1)
Adjustment relates to the exclusion of share-based compensation expense from our Non-GAAP-based operating expenses as this expense is excluded from our internal analysis of operating results.
(2)
Adjustment relates to the exclusion of amortization expense from our Non-GAAP-based operating expenses as the timing and frequency of amortization expense is dependent on our acquisitions and is hence excluded from our internal analysis of operating results.
(3)
GAAP-based and Non-GAAP-based gross profit stated in dollars and gross margin stated as a percentage of total revenue.
(4)
Adjustment relates to the exclusion of special charges (recoveries) from our Non-GAAP-based operating expenses as special charges (recoveries) are generally incurred in the periods relevant to an acquisition and include certain charges or recoveries that are not indicative or related to continuing operations and are therefore excluded from our internal analysis of operating results.
(5)
GAAP-based and Non-GAAP-based income from operations stated in dollars.
(6)
Adjustment relates to the exclusion of other income (expense) from our Non-GAAP-based operating expenses as other income (expense) generally relates to the transactional impact of foreign exchange and is generally not indicative or related to continuing operations and is therefore excluded from our internal analysis of operating results. Other income (expense) also includes our share of income (losses) from our holdings in investments as a limited partner. We do not actively trade equity securities in these privately held companies nor do we plan our ongoing operations based around any anticipated fundings or distributions from these investments. We exclude gains and losses on these investments as we do not believe they are reflective of our ongoing business and operating results. Other income (expense) also includes unrealized and realized gains (losses) on our derivatives which are not designated as hedges. We exclude gains and losses on these derivatives as we do not believe they are reflective of our ongoing business and operating results.
(7)
Adjustment relates to differences between the GAAP-based tax provision rate of approximately 32% and a Non-GAAP-based tax rate of approximately 14%; these rate differences are due to the income tax effects of items that are excluded for the purpose of calculating Non-GAAP-based net income. Such excluded items include amortization, share-based compensation, special charges (recoveries) and other income (expense), net. Also excluded are tax benefits/expense items unrelated to current period income such as changes in reserves for tax uncertainties and valuation allowance reserves and “book to return” adjustments for tax return filings and tax assessments. Included is the amount of net tax benefits arising from the internal reorganization that occurred in Fiscal 2017 assumed to be allocable to the current period based on the forecasted utilization period. In arriving at our Non-GAAP-based tax rate of approximately 14%, we analyzed the individual adjusted expenses and took into consideration the impact of statutory tax rates from local jurisdictions incurring the expense.
(8)
Reconciliation of GAAP-based net income to Non-GAAP-based net income:
Year Ended June 30, 2023
Per share diluted
GAAP-based net income, attributable to OpenText
$ 150,379
$ 0.56
Add (deduct):
Amortization
549,590
2.03
Share-based compensation
130,302
0.48
Special charges (recoveries)
169,159
0.63
Other (income) expense, net
(34,469)
(0.13)
GAAP-based provision for income taxes
70,767
0.26
Non-GAAP-based provision for income taxes
(145,028)
(0.54)
Non-GAAP-based net income, attributable to OpenText
$ 890,700
$ 3.29
Reconciliation of Adjusted EBITDA
Year Ended June 30, 2023
GAAP-based net income, attributable to OpenText
$ 150,379
Add:
Provision for income taxes
70,767
Interest and other related expense, net
329,428
Amortization of acquired technology-based intangible assets
223,184
Amortization of acquired customer-based intangible assets
326,406
Depreciation
107,761
Share-based compensation
130,302
Special charges (recoveries)
169,159
Other (income) expense, net
(34,469)
Adjusted EBITDA
$ 1,472,917
GAAP-based net income margin
3.4 %
Adjusted EBITDA margin
32.8 %
Reconciliation of Free cash flows
Year Ended June 30, 2023
GAAP-based cash flows provided by operating activities
$ 779,205
Add:
Capital expenditures (1)
(123,832)
Free cash flows
$ 655,373
(1) Defined as “Additions of property and equipment” in the Consolidated Statements of Cash Flows.
(3)
The following tables provide a composition of our major currencies for revenue and expenses, expressed as a percentage, for the year ended June 30, 2024 and 2023:
Three Months Ended June 30, 2024
Three Months Ended June 30, 2023
Currencies
% of Revenue
% of Expenses(1)
% of Revenue
% of Expenses(1)
EURO
22 %
13 %
21 %
12 %
GBP
5 %
7 %
5 %
9 %
CAD
3 %
10 %
3 %
10 %
USD
59 %
49 %
60 %
48 %
Other
11 %
21 %
11 %
21 %
Total
100 %
100 %
100 %
100 %
Year Ended June 30, 2024
Year Ended June 30, 2023
Currencies
% of Revenue
% of Expenses(1)
% of Revenue
% of Expenses(1)
EURO
22 %
12 %
20 %
12 %
GBP
5 %
7 %
5 %
7 %
CAD
3 %
10 %
3 %
11 %
USD
59 %
50 %
62 %
51 %
Other
11 %
21 %
10 %
19 %
Total
100 %
100 %
100 %
100 %
(1) Expenses include all cost of revenues and operating expenses included within the Consolidated Statements of Income, except for amortization of intangible assets, share-based compensation and special charges (recoveries).
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SOURCE Open Text Corporation
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Technology
Typeform Delivers New Solutions to Empower B2C Businesses to Better Engage Customers
Published
22 minutes agoon
November 14, 2024By
Brands can now use video, data enrichment, and AI-powered capabilities to create interactive, hyper-personalized experiences and uncover deeper insights
SAN FRANCISCO, Nov. 14, 2024 /PRNewswire/ — Typeform, the intuitive form builder and conversational data collection platform, today announced new features that provide business-to-consumer (B2C) businesses with the context, clarity, and convenience needed to better engage and understand their customers. Now businesses can further enhance the respondent experience, all while gathering richer, actionable data.
Today, 70% of consumer decisions are based on emotion, including brand preference.¹ Buyers expect brands to tailor experiences to their personal preferences more than ever, but at the same time, they’re also becoming more cautious about sharing personal information. Typeform’s latest features help brands collect data directly from customers through interactive, personalized experiences they trust, then automatically enhance it with third-party insights to deepen their understanding. This empowers companies to deliver more targeted, data-driven marketing.
“Businesses can’t thrive on surface-level insights,” said Aleks Bass, Chief Product Officer, Typeform. “Our latest innovations give you the ability to dig deeper into truly knowing your customers by providing dynamic data collection experiences that encourage quality responses. Whether boosting conversions with a personalized product recommendation quiz or gathering feedback through video surveys, the common denominator is that your customers enjoy the experience.”
The offerings were unveiled at Typeforum 2024, Typeform’s first-ever virtual product spotlight event, designed to showcase the latest innovations from the company. Newly released features include:
Enhanced Video Capabilities: Typeform now allows customers to respond with video, providing businesses deeper insights through voice and expressions, not just text. This builds on Typeform’s existing feature that enables creators to record, edit, and embed personalized videos into forms, boosting engagement and conversions. Typeform research found that 65% of marketers believe video is an effective tool for engaging and interacting with customers in ways that feel more human and create connection and loyalty.²Clarify with AI: Typeform’s Clarify with AI acts as a virtual interviewer, prompting follow-up questions based on customer responses. When a customer is asked about their experience and answers vaguely, like “good,” the AI encourages more detailed feedback, asking, “Good, how? What stood out?” For customers, it feels like a personalized conversation. For brands, it delivers more insights. Automated B2C Data Enrichment: Earlier this year, Typeform introduced automated B2B data enrichment, making it easier than ever to understand customers at a deeper level without needing to ask additional questions. Now, consumer-level enrichment is available in the Typeform platform. With just a personal email address, companies can pull in key data points from trusted third-party sources, providing a more complete picture of who’s on the other side of the screen.AI-powered Qualitative Analysis: With this feature, businesses can instantly analyze large volumes of text and video responses to surface key themes and insights, saving hours of manual work. Data Quality Tools: Invisible reCAPTCHA ensures data integrity by blocking bots and automated submissions, allowing only genuine responses to be collected. This safeguard enhances data reliability, helping teams make accurate, data-driven decisions.Klaviyo Integration: Typeform will soon be launching a new integration with Klaviyo, designed for B2C and direct-to-consumer (DTC) marketers. It will ensure that every insight gathered flows seamlessly into Klaviyo. Manual data transfers are eliminated as segments automatically update with Typeform data, enabling hyper-targeted campaigns customized to each customer’s unique profile. This integration combines Typeform’s interactive data collection with Klaviyo’s automation, facilitating more natural, personalized customer connections while driving business growth.
“We built a powerful product recommendation quiz not just to help our customers, but to generate invaluable data that allows us to better segment and engage them with relevant marketing,” said Addison Wennar, Digital Communications Manager, OGEE. “With the holiday shopping season approaching, these insights will be key. Typeform already delivers the highest response rates for us, and I’m excited to see how the new features will amplify that impact.”
The features are available today in Typeform for Growth plans. Watch the Typeforum 2024 recordings and learn how to use Typeform to better understand and engage customers here.
About Typeform
Typeform is a distinctly intuitive form builder that helps over 150,000 customers collect and validate the data they need to grow their businesses. Designed with striking visuals, a conversational flow, and powerful data capabilities, Typeform empowers brands to give and get more with each form. Typeform drives more than 500 million responses each year and integrates with essential tools including Zapier, HubSpot, and Slack. For more information, visit www.typeform.com.
1 Pendell, R. (2024, October 15). Customer brand preference and decisions: Gallup’s 70/30 principle. Gallup.com. https://www.gallup.com/workplace/398954/customer-brand-preference-decisions-gallup-principle.aspx#:~:text=70%25%20of%20decisions%20are%20based,Making%20Process:%20Rational%20or%20Emotional?
2 Data from a survey of 105 Typeform customers conducted on September 30, 2024.
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SOURCE Typeform S.L.
Technology
Electronic Drives and Controls Celebrates Impressive Growth and Strong Demand for Industrial Automation Solutions
Published
22 minutes agoon
November 14, 2024By
EDC has announced 39% revenue growth over the past year and a strengthened presence in the metals converting and composites industries. The company has also maintained key certifications, including CSIA, UL508A, Rockwell Automation, Siemens, and Ignition.
PARSIPPANY, N.J., Nov. 14, 2024 /PRNewswire-PRWeb/ — Electronic Drives and Controls, Inc. (EDC), a leading control system integrator and field service company for industrial automation and drive technology, today announced that the company has experienced a year of growth and success, achieving a 39% increase in revenue year-over-year. To meet the growing demand for automation and drive solutions, EDC has expanded its team, hiring Ricky Arcky as human resources manager and Tyler Schaberick as systems engineer. EDC attributes this growth to maintaining industry certifications, digital marketing efforts, a dedicated team, and strong, long-term partnerships.
“We are proud of the growth we’ve achieved this year, which is a testament to the hard work of our team and our commitment to delivering exceptional service to our clients,” said Chuck Dillard, Vice President of EDC. “Our recent hires and increased project load reflect our strategy to grow both wider and deeper with our existing clients, as well as entering new industries.”
“We’ve put in years of preparation and invested heavily in digital marketing to get the word out about our services, knowing that growth was inevitable,” Dillard added. “Our team has worked tirelessly and the results speak for themselves: clients continue to return to us because of our technical expertise and the strong results we deliver.”
EDC’s expertise in coating & laminating, wire and cable, PLC programming and upgrades, as well as drive service, has allowed the company to strengthen its presence in the metals converting industry, securing new and expanded projects across multiple client plants. EDC has also successfully completed upgrades for a new client in the composites industry, widening the portfolio of industries it caters to.
In addition to recent growth, EDC remains committed to maintaining the highest industry standards through its CSIA certification, which ensures adherence to best practices in control system integration. Several certifications, including UL508A recertification and certifications from Rockwell Automation, Siemens, and Ignition, further emphasize EDC’s dedication to safety, technical proficiency, and continuous improvement.
About Electronic Drives and Controls, Inc.
Founded in 1968, Electronic Drives and Controls, Inc. (EDC) is a CSIA Certified control system integrator with deep domain expertise in the coating and laminating, and converting industries. The company’s large field service team specializes in AC and DC drives, PLCs and factory automation. Family owned and operated for more than 50 years, EDC’s team of engineers and technicians has a vast experience integrating new control systems and breathing life into older equipment. EDC has the engineering capability to design, build, start-up and service projects from the sophisticated to the simple and the service support team on call 24/7/365 to keep it all running at peak efficiency from day one and for years to come. In addition to the company’s certification as a Siemens Solution Partner and a Rockwell Automation Recognized System Integrator, EDC is a factory authorized/factory trained service center for over 40 drive brands. For more information, visit the company’s website, LinkedIn, Twitter, Facebook, and YouTube.
Media Contact
Georgia Whalen, Rivergate Marketing, (978) 697-2664, Gwhalen@rivergatemarketing.com, www.electronicdrives.com/home/
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SOURCE Electronic Drives and Controls, Inc. (EDC)
Technology
Allstate Financial Services Selects Covr to Provide Life Insurance, Long-Term Care, and Disability Insurance Solutions
Published
22 minutes agoon
November 14, 2024By
Covr’s Digitally Enabled Insurance Platform Will Simplify the Buying Process
HARTFORD, Conn., Nov. 14, 2024 /PRNewswire/ — Covr, a leading digital insurance provider, has partnered with Allstate Financial Services, LLC to offer a streamlined suite of life, long-term care (LTC), and disability income insurance solutions through Covr’s digital platform. This partnership provides Allstate Financial Services customers with a simple, connected experience, featuring an intuitive, paperless process that makes it easier than ever to purchase insurance tailored to their diverse needs.
Covr’s platform offers an easy-to-use, self-guided experience to efficiently compare and recommend insurance products. Additionally, Allstate Financial Services will offer a range of products through Covr’s platform, including guaranteed issue life insurance through Gerber Life and disability insurance through Assurity, Ameritas, MassMutual, Mutual of Omaha and Principal. Traditional long-term care will also be available through Mutual of Omaha.
“We are extremely pleased to add Allstate’s network of 7,000+ representatives to our insurance platform,” said Michael Kalen, CEO of Covr. “Their business owners and individual customer base fits perfectly with our portfolio of simplified life, LTC, and disability income solutions for agents and their customers.”
“We’re committed to expanding solutions that better meet our customers’ protection needs,” said Scott Delaney, President and CEO, Allstate Financial Services. “With Covr’s digital platform, our representatives can deliver a more connected experience and offer a broader range of insurance options tailored to each customer’s unique needs.”
Allstate representatives will collaborate closely with Covr’s sales team to ensure ongoing support. Allstate Financial Services will also benefit from Covr’s top-tier case management services, providing end-to-end support throughout the entire insurance process.
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SOURCE Covr Financial Technologies
Typeform Delivers New Solutions to Empower B2C Businesses to Better Engage Customers
Electronic Drives and Controls Celebrates Impressive Growth and Strong Demand for Industrial Automation Solutions
Allstate Financial Services Selects Covr to Provide Life Insurance, Long-Term Care, and Disability Insurance Solutions
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