Technology

Microland and Clifford Chance Collaboratively Achieve World Class 5-star Accreditation for Service Desk

Published

3 months ago

August 1, 2024

BENGALURU, India, Aug. 1, 2024 /CNW/ — Microland Limited, a global digital transformation leader, today announced it has been awarded the prestigious World Class 5-star rating by the Service Desk Institute (SDI), the industry accreditor that certifies the quality of IT service and support operations worldwide. This accreditation recognises our relentless efforts in delivering superior services to Clifford Chance employees and their global stakeholders. Microland is the third company globally and the first company in India to attain this accolade. We are honoured to share this distinction with Clifford Chance, the first law firm in the world to secure this recognition. Our partnership with Clifford Chance has been hailed by SDI as unparalleled and authentic, further consolidating our commitment to delivering exceptional services.

Amid dynamic operational shifts, our service desk team has consistently delivered outstanding service. Our service desk has significantly contributed to Clifford Chance’s ability to adapt to changing work practices in recent years. This highlights the commitment and effort of our service desk team, who continuously strive to deliver high-quality services, improve IT operations, and empower Clifford Chance to deliver outstanding support to their global partners and clients.

Our joint investments and collaborative efforts with Clifford Chance have played a crucial role in achieving this accreditation. This shared dedication has allowed us to enhance our service desk capabilities and deliver unparalleled support. The accreditation is a testament to our relentless pursuit of excellence and reflects the collaborative efforts of both Microland and Clifford Chance.

Karthikeyan Krishnan, Senior Vice President and Geo Leader – Europe, Middle East and Africa, Microland, said, “We are delighted to have achieved a World Class 5-star rating from SDI. Microlanders have diligently worked to enhance service delivery and to achieve exceptional customer satisfaction for global enterprises. It is heartwarming to see our efforts recognised with the highest-level rating. We remain dedicated to continuous improvement and are committed to maintaining this World Class 5-star rating consistently in the years ahead.”

David Wright, Chief Value and Innovation Officer, SDI, commended the team’s efforts, saying, “We observed a brilliant team at work firsthand during the audit, and everyone should be very proud of what they have achieved. This rating is a true reflection of Microland’s passion and dedication to enabling business value and driving sustainable improvements. I extend my congratulations to the entire team on achieving a World Class 5-star accreditation, which is a worthy reflection on their commitment and hard work.”

Kieran Charnock, Director of Service Management, Clifford Chance, praised the team’s stellar effort, saying, “We are thrilled to achieve the World Class 5-star rating by SDI with Microland. For over a decade, we have worked tirelessly with Microland to co-create value, fostering trust and collaboration. It is this enduring relationship that has empowered us to consistently deliver the highest level of service to our global stakeholders.”

About Microland

Microland is committed to “Making Digital Happen” by allowing technology to do more and intrude less. They make it easier for enterprises to transition to next-generation digital infrastructure through their extensive service portfolio including Cloud and Data centers, Networks, Digital Workplace, Cybersecurity, and Industrial IoT. Incorporated in 1989 and headquartered in Bengaluru, India, Microland has more than 4,500 digital specialists across offices and delivery centers in Asia, Australia, Europe, the Middle East, and North America.

About Clifford Chance

Clifford Chance is one of the world’s pre-eminent law firms with significant depth and range of resources across five continents. As a single, fully integrated global partnership, we pride ourselves on our approachable, collegial and team-based way of working. We always strive to exceed the expectations of our clients, which include corporates from all commercial and industrial sectors, governments, regulators, trade bodies and not-for-profit organisations. We provide them with the highest-quality advice and legal insight, which combines the firm’s global standards with in-depth local expertise.

About Service Desk Institute (SDI)

Service Desk Institute (SDI) sets the globally recognised best practice service desk standards that provide clear and measurable benchmarks for service desk operations and professionals. The standards are designed to encourage service desks to embrace and value best practice in order to raise the quality of service delivery.

Media Contact: sobia.sahar@microland.com

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SOURCE Microland Limited

Technology

Gentoo Media – Mandatory notification of trade

Published

58 minutes ago

November 14, 2024

ST JULIANS, Malta, Nov. 14, 2024 /PRNewswire/ — MJ Foundation Fundacja Rodzinna, a company related to Mateusz Juroszek, Board Member and primary insider of Gentoo Media Inc. (Gentoo) has today acquired 115,604 shares in Gentoo at a price of SEK 24,996 per share. After this transaction, close associates of Mateusz Juroszek hold 24,027,766 shares in Gentoo.

This information is subject to the disclosure requirements pursuant to Section 5-12 of the Norwegian Securities Trading Act.

For further information, contact:
Tore Formo, Group CFO, tore.formo@g2m.com, +47 91668678

About Gentoo Media

Gentoo Media is a market-leading affiliate connecting operators and players in the online gambling and sports betting industry. Gentoo Media offers an array of iGaming affiliate solutions, such as paid marketing expertise and quality traffic through our prominent industry sites including AskGamblers, Time2Play, CasinoTopsOnline, WSN and Casinomeister. In 2024, Gentoo Media (formerly GiG Media) became Gentoo Media Inc. following a legal split separating the Media and Platform and Sportsbook business in Gaming Innovation Group (GiG) into two independently listed companies. Gentoo Media Inc. is dual listed on the Oslo Stock Exchange (ticker “G2MNO”) and Nasdaq Stockholm (ticker “G2M”). www.gentoomedia.com

This information was brought to you by Cision http://news.cision.com

https://news.cision.com/gentoo-media-inc/r/gentoo-media—mandatory-notification-of-trade,c4066199

View original content:https://www.prnewswire.co.uk/news-releases/gentoo-media—mandatory-notification-of-trade-302305030.html

Technology

Xinhua Silk Road: World IoT expo 2024 opens in E. China’s Wuxi to showcase future of smart connectivity

Published

58 minutes ago

November 14, 2024

BEIJING, Nov. 14, 2024 /PRNewswire/ — The World Internet of Things (IoT) Exposition 2024 kicked off on Monday in Wuxi City of east China’s Jiangsu Province, attracting industry leaders, representatives of enterprises and experts from across the globe to discuss industry trends and demonstrate innovative applications.

At the expo’s opening ceremony, Wuxi unveiled a national pilot project in intelligent connected vehicles, which aims to create a cohesive mode for car owners, vehicles and cities connection, contributing Wuxi’s expertise to smart vehicle initiatives.

Additionally, a new smart sensing chip engineering center was launched, representing an investment of over 1 billion yuan and focusing on high-density large-scale substrates and other advanced chip technologies to strengthen the city’s integrated circuit development.

The event also saw the release of several major IoT research achievements, including the 2024 IoT innovation development Taihu index and the 2024 white paper on advanced sensing technology and applications.

The three-day event features exhibitions, panel discussions, and thematic sessions that showcase the latest development in IoT innovations and applications. This year’s expo is poised to drive Wuxi’s high-quality growth in IoT while promoting global tech collaboration and knowledge sharing in the IoT field.

Wuxi has become a navigator of the IoT industry in China. The latest statistics show that in 2023, the scale of the IoT industrial cluster in Wuxi surpassed 450 billion yuan, taking the lead in Jiangsu Province.

Original link: https://en.imsilkroad.com/p/343117.html

SOURCE Xinhua Silk Road

Technology

Agoda Highlights Five Urban Hikes for Adventurous Travelers

Published

58 minutes ago

November 14, 2024

SINGAPORE, Nov. 14, 2024 /PRNewswire/ — Digital travel platform Agoda introduces five urban hikes across Asia, offering travelers a chance to experience the perfect blend of city life and nature. These hikes, ranging from family-friendly to more challenging trails, provide an unmatched perspective on some of Asia’s most dynamic cities.

Whether it’s Elephant Hill in Taipei, with its stunning views of the Taipei 101, or Hong Kong’s famous Dragon Back, active travelers are in for a treat when embarking on these city hike adventures.

Andrew Smith, Senior Vice President, Supply at Agoda said: “Asia is special to have so many incredible hike routes right in the heart of these popular cities. The five highlighted hikes are just a sample of the many breathtaking city trails the continent has to offer. Adventurous travelers will want to try them all and thankfully Agoda helps make travel affordable with great value deals on over 4.5 million properties globally.”

These are the five city hikes, ranked from easiest to most challenging:

Kuala Lumpur’s Bukit Nanas Forest Reserve offers a unique experience of trekking through a tropical rainforest right in the city center. The trail is relatively easy, with well-marked paths and informative signboards about the local flora and fauna, making it a great choice for families and nature enthusiasts.

Elephant Hill in Taipei offers a short but rewarding climb. The trail is well-maintained and provides stunning views of Taipei’s skyline, including the famous Taipei 101. It’s an ideal spot for those looking to enjoy a quick escape into nature without straying far from the city.

In Singapore, the Southern Ridges trail offers a moderate hike through a series of interconnected parks and gardens. Spanning 10 kilometers, this trail provides a lush green corridor amidst the urban environment, with highlights including the Henderson Waves bridge and panoramic views of the city.

Namsan in Seoul presents a slightly more challenging hike, leading to the N Seoul Tower. The trail is popular among locals and tourists alike, offering a mix of natural beauty and cultural landmarks, with several routes to choose from depending on the desired difficulty level.

Finally, Hong Kong’s Dragon’s Back is a favorite for its breathtaking views of the coastline and the South China Sea. This moderately challenging hike is known for its undulating ridges and scenic vistas, providing a rewarding experience for those willing to tackle its ups and downs.

In each of these city hike destinations, Agoda offers great value accommodation. In addition to holiday properties, Agoda’s 130,000 flight routes and 300,000 activities ensure the platform is the one-stop travel solution to help booking an entire trip. The latest Agoda deals can be found in the Agoda app or on agoda.com/deals.

— ENDS —

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SOURCE Agoda

Technology4 days ago

CloudOne Digital Appoints Packet Cofounder and Former Equinix Executive Zach Smith to Board of Directors to Drive Growth in Bare Metal and Hybrid-Cloud Solutions