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Blackbaud Announces 2024 Second Quarter Results

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Revenue Growth More than Doubles Year over Year with Significantly Improved Profitability; Blackbaud Board of Directors Approve Expanded $800 Million Stock Repurchase Authorization

CHARLESTON, S.C., July 30, 2024  /PRNewswire/ — Blackbaud (NASDAQ: BLKB), the leading provider of software for powering social impact, today announced financial results for its second quarter ended June 30, 2024.

“We continue to execute on our strategic initiatives, and I am optimistic about the opportunities ahead in the near, mid and long-term,” said Mike Gianoni, president, CEO and vice chairman of the board of directors, Blackbaud. “Blackbaud is a clear market leader with a path to penetrate even further into a rich market opportunity. The leverage of our financial model allows us to aggressively invest in innovation, which provides great value to our existing customers and increases our ability to attract new prospects. And our strong cash flow enables us to execute on a purposeful and prudent stock repurchase program to improve shareholder value.”

Second Quarter 2024 Results Compared to Second Quarter 2023 Results:

GAAP total revenue was $287.3 million, up 6.0% and non-GAAP organic revenue increased 6.7%.GAAP recurring revenue was $281.4 million, up 7.2% and represented 98% of total revenue. Non-GAAP organic recurring revenue increased 7.2%.GAAP income from operations was $42.1 million, with GAAP operating margin of 14.7%, an increase of 1,460 basis points.Non-GAAP income from operations was $86.1 million, with non-GAAP operating margin of 30.0%, an increase of 260 basis points.GAAP net income was $21.8 million, with GAAP diluted earnings per share of $0.42, up $0.38 per share.Non-GAAP net income was $55.7 million, with non-GAAP diluted earnings per share of $1.08, up $0.10 per share.Non-GAAP adjusted EBITDA was $102.5 million, up $13.7 million, with non-GAAP adjusted EBITDA margin of 35.7%, an increase of 290 basis points.GAAP net cash provided by operating activities was $53.8 million, an increase of $0.6 million, with GAAP operating cash flow margin of 18.7%, a decrease of 90 basis points.Non-GAAP free cash flow was $32.6 million, a decrease of $4.4 million, with non-GAAP free cash flow margin of 11.4%, a decrease of 220 basis points.Non-GAAP adjusted free cash flow was $36.4 million, a decrease of $7.2 million, with non-GAAP adjusted free cash flow margin of 12.7%, a decrease of 340 basis points.

“I’m pleased with our financial performance in the second quarter as our operating plan continues to deliver greatly improved profitable growth,” said Tony Boor, executive vice president and CFO, Blackbaud. “In the second quarter, total revenue grew 6.0%, while non-GAAP organic revenue growth was 6.7%. Our Social Sector, representing 88% of total revenue in the quarter, grew even faster at 8.5%. Non-GAAP adjusted EBITDA performance in the quarter was strong with a margin of 35.7%, a 290 basis points increase year over year. With our new $800 million repurchase authorization and ample debt capacity, we plan to be very purposeful about buying back our stock and believe there is no better use of capital than investing back into our business through product innovation and returning money to shareholders at this valuation.”

An explanation of all non-GAAP financial measures referenced in this press release, including the Rule of 40, is included below under the heading “Non-GAAP Financial Measures.” A reconciliation of the company’s non-GAAP financial measures to their most directly comparable GAAP measures has been provided in the financial statement tables included below in this press release.

Recent Company Highlights

Blackbaud’s board of directors reauthorized, expanded and replenished the company’s existing stock repurchase program, raising the total capacity from $500 million to $800 million available for repurchases of the company’s common stock.Blackbaud recently announced that Dale Strange has taken the reins of the Corporate Impact business and been appointed to the company’s executive leadership team as Tom Davidson, founder of EVERFI, moves to a strategic advisory role. Blackbaud was named one of America’s Best Mid-Size Companies 2024 by TIME, ranking 195 out of 500 companies based on employee satisfaction, revenue growth and sustainability transparency. At its recent spring Product Update Briefings, Blackbaud announced hundreds of product updates and rolled out new roadmaps, sharing how the company is more deeply connecting customers’ business offices, incorporating AI for greater impact, and delivering a unified view for Raiser’s Edge NXT®.Blackbaud made a strategic investment in UBIQ Education, innovators in school websites, to extend Blackbaud’s Total School Solution and offer a native integration with UBIQ’s AMAIS platform, giving customers direct access to a cutting-edge suite of marketing and admissions tools with seamless data integration across the platform.Six companies are participating in the July 2024 cohort of Blackbaud’s Social Good Startup Program, bringing innovative solutions to Blackbaud customers—from AI-powered fundraising and content tools to digital assistant chatbots. Blackbaud announced its bbcon 2024 tech conference, happening Sept. 24-26 in Seattle.

Visit www.blackbaud.com/newsroom for more information about Blackbaud’s recent highlights.

Financial Outlook
Blackbaud today reiterated its 2024 full year financial guidance:

GAAP revenue of $1.164 billion to $1.194 billionNon-GAAP adjusted EBITDA margin of 32.5% to 33.5%Non-GAAP earnings per share of $4.12 to $4.38Non-GAAP adjusted free cash flow of $254 million to $274 million

Included in its 2024 full year financial guidance are the following updated assumptions:

Non-GAAP annualized effective tax rate is expected to be approximately 24.5%Interest expense for the year is expected to be approximately $52 million to $56 millionFully diluted shares for the year are expected to be approximately 51.0 million to 52.0 millionCapital expenditures for the year are expected to be approximately $65 million to $75 million, including approximately $60 million to $70 million of capitalized software and content development costs

Blackbaud has not reconciled forward-looking full-year non-GAAP financial measures contained in this news release to their most directly comparable GAAP measures, as permitted by Item 10(e)(1)(i)(B) of Regulation S-K. Such reconciliations would require unreasonable efforts at this time to estimate and quantify with a reasonable degree of certainty various necessary GAAP components, including for example those related to compensation, acquisition transactions and integration, tax items or others that may arise during the year. These components and other factors could materially impact the amount of the future directly comparable GAAP measures, which may differ significantly from their non-GAAP counterparts.

In order to provide a meaningful basis for comparison, Blackbaud uses non-GAAP adjusted free cash flow in analyzing its operating performance. Non-GAAP adjusted free cash flow is defined as operating cash flow less capital expenditures, including costs required to be capitalized for software and content development, capital expenditures for property and equipment, plus cash outflows related to the previously disclosed Security Incident discovered in May 2020 (the “Security Incident”). Total costs related to the Security Incident exceeded the limit of our insurance coverage during the first quarter of 2022. For full year 2024, Blackbaud currently expects net cash outlays of $8 million to $13 million for ongoing legal fees related to the Security Incident. In line with the company’s policy, all associated costs due to third-party service providers and consultants, including legal fees, are expensed as incurred. Please refer to the section below titled “Non-GAAP Financial Measures” for more information on Blackbaud’s use of non-GAAP financial measures.

Stock Repurchase Program
As of July 16, 2024, Blackbaud had approximately $800.0 million remaining under its common stock repurchase program that was expanded, replenished and reauthorized in July 2024.

Conference Call Details
What:       Blackbaud’s 2024 Second Quarter Conference Call
When:      July 31, 2024
Time:       8:00 a.m. (Eastern Time)
Live Call:  1-877-407-3088 (US/Canada)
Webcast: Blackbaud’s Investor Relations Webpage

About Blackbaud
Blackbaud (NASDAQ: BLKB) is the leading software provider exclusively dedicated to powering social impact. Serving the nonprofit and education sectors, companies committed to social responsibility and individual change makers, Blackbaud’s essential software is built to accelerate impact in fundraising, nonprofit financial management, digital giving, grantmaking, corporate social responsibility and education management. With millions of users and over $100 billion raised, granted or managed through Blackbaud platforms every year, Blackbaud’s solutions are unleashing the potential of the people and organizations who change the world. Blackbaud has been named to Newsweek’s list of America’s Most Responsible Companies, Quartz’s list of Best Companies for Remote Workers and Forbes’ list of America’s Best Employers. A remote-first company, Blackbaud has operations in the United States, Australia, Canada, Costa Rica and the United Kingdom, supporting users in 100+ countries. Learn more at www.blackbaud.com, or follow us on X/Twitter, LinkedIn, Instagram, and Facebook.

Investor Contact
IR@blackbaud.com

Media Contact
media@blackbaud.com

Forward-Looking Statements
Except for historical information, all of the statements, expectations, and assumptions contained in this news release are forward-looking statements which are subject to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, including, but not limited to, statements regarding the predictability of our financial condition and results of operations. These statements involve a number of risks and uncertainties. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: management of integration of acquired companies; uncertainty regarding increased business and renewals from existing customers; a shifting revenue mix that may impact gross margin; continued success in sales growth; cybersecurity and data protection risks and related liabilities; potential litigation involving us; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC’s website at www.sec.gov or upon request from Blackbaud’s investor relations department. Blackbaud assumes no obligation and does not intend to update these forward-looking statements, except as required by law.

Trademarks
All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc.

Non-GAAP Financial Measures
Blackbaud has provided in this release financial information that has not been prepared in accordance with GAAP. Blackbaud uses non-GAAP financial measures internally in analyzing its operational performance. Accordingly, Blackbaud believes these non-GAAP measures are useful to investors, as a supplement to GAAP measures, in evaluating its ongoing operational performance and trends and in comparing its financial results from period-to-period with other companies in Blackbaud’s industry, many of which present similar non-GAAP financial measures to investors. However, these non-GAAP financial measures may not be completely comparable to similarly titled measures of other companies due to potential differences in the exact method of calculation between companies.

The non-GAAP financial measures discussed above exclude the impact of certain transactions that Blackbaud believes are not directly related to its operating performance in any particular period, but are for its long-term benefit over multiple periods. Blackbaud believes these non-GAAP financial measures reflect its ongoing business in a manner that allows for meaningful period-to-period comparisons and analysis of trends in its business.

While Blackbaud believes these non-GAAP measures provide useful supplemental information, non-GAAP financial measures should not be considered in isolation from, or as a substitute for, financial information prepared in accordance with GAAP. Investors are encouraged to review the reconciliations of these non-GAAP measures to their most directly comparable GAAP financial measures.

As previously disclosed, beginning in 2024, we apply a non-GAAP effective tax rate of 24.5% when calculating non-GAAP net income and non-GAAP diluted earnings per share. The non-GAAP tax rate utilized in future periods will be reviewed annually to determine whether it remains appropriate in consideration of our financial results including our periodic effective tax rate calculated in accordance with GAAP, our operating environment and related tax legislation in effect and other factors deemed necessary. All 2023 measures of non-GAAP net income and non-GAAP diluted earnings per share included in this news release are calculated under Blackbaud’s historical non-GAAP effective tax rate of 20.0%.

Non-GAAP free cash flow is defined as operating cash flow less capital expenditures, including costs required to be capitalized for software and content development, and capital expenditures for property and equipment. In addition, and in order to provide a meaningful basis for comparison, Blackbaud also uses non-GAAP adjusted free cash flow in analyzing its operating performance. Non-GAAP adjusted free cash flow is defined as operating cash flow less capital expenditures, including costs required to be capitalized for software and content development, and capital expenditures for property and equipment, plus cash outflows related to the Security Incident. Blackbaud believes non-GAAP free cash flow and non-GAAP adjusted free cash flow provide useful measures of the company’s operating performance. Non-GAAP free cash flow and Non-GAAP adjusted free cash flow are not intended to represent and should not be viewed as the amount of residual cash flow available for discretionary expenditures.

In addition, Blackbaud uses non-GAAP organic revenue growth, non-GAAP organic revenue growth on a constant currency basis, non-GAAP organic recurring revenue growth and non-GAAP organic recurring revenue growth on a constant currency basis, in analyzing its operating performance. Blackbaud believes that these non-GAAP measures are useful to investors, as a supplement to GAAP measures, for evaluating the periodic growth of its business on a consistent basis. Each of these measures excludes incremental acquisition-related revenue attributable to companies acquired in the current fiscal year. For companies acquired in the immediately preceding fiscal year, each of these measures reflects presentation of full-year incremental non-GAAP revenue derived from such companies as if they were combined throughout the prior period. In addition, each of these measures excludes prior period revenue associated with divested businesses. The exclusion of the prior period revenue is to present the results of the divested businesses within the results of the combined company for the same period of time in both the prior and current periods. Blackbaud believes this presentation provides a more comparable representation of its current business’ organic revenue growth and revenue run-rate.

Rule of 40 is defined as non-GAAP organic revenue growth plus non-GAAP adjusted EBITDA margin. Non-GAAP adjusted EBITDA is defined as GAAP net income plus interest, net; income tax provision (benefit); depreciation; amortization of intangible assets from business combinations; amortization of software and content development costs; stock-based compensation; employee severance; acquisition and disposition-related costs; restructuring and other real estate activities; Security Incident-related costs; and impairment of capitalized software development costs.

Blackbaud, Inc. 

Consolidated Balance Sheets 

(Unaudited) 

(dollars in thousands, except per share amounts)

June 30,
2024

December 31,
2023

Assets

Current assets:

Cash and cash equivalents

$           30,438

$           31,251

Restricted cash

800,670

697,006

Accounts receivable, net of allowance of $6,006 and $6,907 at June 30, 2024 and
December 31, 2023, respectively

152,832

101,862

Customer funds receivable

2,943

353

Prepaid expenses and other current assets

92,290

99,285

Total current assets

1,079,173

929,757

Property and equipment, net

98,066

98,689

Operating lease right-of-use assets

28,489

36,927

Software and content development costs, net

165,465

160,194

Goodwill

1,053,249

1,053,738

Intangible assets, net

549,521

581,937

Other assets

68,785

51,037

Total assets

$      3,042,748

$      2,912,279

Liabilities and stockholders’ equity

Current liabilities:

Trade accounts payable

$           44,038

$           25,184

Accrued expenses and other current liabilities

51,682

64,322

Due to customers

802,372

695,842

Debt, current portion

23,786

19,259

Deferred revenue, current portion

427,098

392,530

Total current liabilities

1,348,976

1,197,137

Debt, net of current portion

998,071

760,405

Deferred tax liability

75,397

93,292

Deferred revenue, net of current portion

2,315

2,397

Operating lease liabilities, net of current portion

36,290

40,085

Other liabilities

4,362

10,258

Total liabilities

2,465,411

2,103,574

Commitments and contingencies

Stockholders’ equity:

Preferred stock; 20,000,000 shares authorized, none outstanding

Common stock, $0.001 par value; 180,000,000 shares authorized, 70,883,488 and
69,188,304 shares issued at June 30, 2024 and December 31, 2023, respectively;
51,623,951 and 53,625,440 shares outstanding at June 30, 2024 and December 31, 2023,
respectively

71

69

Additional paid-in capital

1,208,624

1,203,012

Treasury stock, at cost; 19,259,537 and 15,562,864 shares at June 30, 2024 and
December 31, 2023, respectively

(857,452)

(591,557)

Accumulated other comprehensive income (loss)

175

(1,688)

Retained earnings

225,919

198,869

Total stockholders’ equity

577,337

808,705

Total liabilities and stockholders’ equity

$      3,042,748

$      2,912,279

 

Blackbaud, Inc. 

Consolidated Statements of Comprehensive Income (Loss) 

(Unaudited) 

(dollars in thousands, except per share amounts)

Three months ended
June 30,

Six months ended
June 30,

2024

2023

2024

2023

Revenue

Recurring

$        281,376

$        262,390

$        552,894

$        515,138

One-time services and other

5,910

8,652

13,642

17,657

Total revenue

287,286

271,042

566,536

532,795

Cost of revenue

Cost of recurring

119,810

113,926

238,998

228,426

Cost of one-time services and other

4,890

7,549

11,908

16,161

Total cost of revenue

124,700

121,475

250,906

244,587

Gross profit

162,586

149,567

315,630

288,208

Operating expenses

Sales, marketing and customer success

47,081

53,191

97,946

107,576

Research and development

39,068

36,146

81,870

76,737

General and administrative

33,443

59,148

81,197

111,986

Amortization

902

788

1,806

1,562

Total operating expenses

120,494

149,273

262,819

297,861

Income (loss) from operations

42,092

294

52,811

(9,653)

Interest expense

(15,715)

(11,167)

(25,991)

(21,829)

Other income, net

3,310

2,778

6,657

4,785

Income (loss) before provision (benefit) for income taxes

29,687

(8,095)

33,477

(26,697)

Income tax provision (benefit)

7,883

(10,200)

6,427

(14,101)

Net income (loss)

$          21,804

$            2,105

$          27,050

$        (12,596)

Earnings (loss) per share

Basic

$              0.43

$              0.04

$              0.53

$             (0.24)

Diluted

$              0.42

$              0.04

$              0.52

$             (0.24)

Common shares and equivalents outstanding

Basic weighted average shares

50,747,337

52,642,411

51,399,853

52,389,112

Diluted weighted average shares

51,677,418

53,643,124

52,371,927

52,389,112

Other comprehensive (loss) income

Foreign currency translation adjustment

$               339

$            3,055

$              (846)

$            5,213

Unrealized (loss) gain on derivative instruments, net of tax

(1,386)

5,383

2,709

(5,309)

Total other comprehensive (loss) income

(1,047)

8,438

1,863

(96)

Comprehensive income (loss)

$          20,757

$          10,543

$          28,913

$        (12,692)

 

Blackbaud, Inc.

Consolidated Statements of Cash Flows

(Unaudited)

Six months ended
June 30,

(dollars in thousands)

2024

2023

Cash flows from operating activities

Net income (loss)

$           27,050

$          (12,596)

Adjustments to reconcile net income (loss) to net cash provided by operating activities:

Depreciation and amortization

60,553

53,622

Provision for credit losses and sales returns

519

3,798

Stock-based compensation expense

57,856

63,289

Deferred taxes

(18,810)

(33,101)

Amortization of deferred financing costs and discount

984

963

Loss on disposition of business

1,561

Other non-cash adjustments

2,462

(1,569)

Changes in operating assets and liabilities, net of acquisition and disposal of businesses:

Accounts receivable

(53,062)

(69,624)

Prepaid expenses and other assets

(2,473)

9,470

Trade accounts payable

19,146

(3,431)

Accrued expenses and other liabilities

(13,579)

11,948

Deferred revenue

36,228

52,233

Net cash provided by operating activities

118,435

75,002

Cash flows from investing activities

Purchase of property and equipment

(6,118)

(2,779)

Capitalized software and content development costs

(28,392)

(28,756)

Net cash used in disposition of business

(1,179)

Other investing activities

(5,029)

Net cash used in investing activities

(40,718)

(31,535)

Cash flows from financing activities

Proceeds from issuance of debt

1,211,600

158,000

Payments on debt

(966,680)

(171,824)

Debt issuance costs

(6,458)

Employee taxes paid for withheld shares upon equity award settlement

(54,483)

(33,687)

Change in due to customers

106,851

61,313

Change in customer funds receivable

(2,577)

(3,359)

Purchase of treasury stock

(262,596)

Net cash provided by financing activities

25,657

10,443

Effect of exchange rate on cash, cash equivalents and restricted cash

(523)

2,489

Net increase in cash, cash equivalents and restricted cash

102,851

56,399

Cash, cash equivalents and restricted cash, beginning of period

728,257

733,931

Cash, cash equivalents and restricted cash, end of period

$         831,108

$         790,330

The following table provides a reconciliation of cash and cash equivalents and restricted cash reported within the consolidated balance sheets that sum to the total of the same such amounts shown above in the consolidated statements of cash flows:

(dollars in thousands)

June 30,
2024

December 31,
2023

Cash and cash equivalents

$           30,438

$           31,251

Restricted cash

800,670

697,006

Total cash, cash equivalents and restricted cash in the statement of cash flows

$         831,108

$         728,257

 

Blackbaud, Inc. 

Reconciliation of GAAP to Non-GAAP Financial Measures 

(Unaudited) 

(dollars in thousands, except per share amounts)

Three months ended
June 30,

Six months ended
June 30,

2024

2023

2024

2023

GAAP Revenue

$      287,286

$      271,042

$      566,536

$      532,795

GAAP gross profit

$      162,586

$      149,567

$      315,630

$      288,208

GAAP gross margin

56.6 %

55.2 %

55.7 %

54.1 %

Non-GAAP adjustments:

Add: Stock-based compensation expense

3,377

4,143

7,151

8,097

Add: Amortization of intangibles from business combinations

14,639

13,136

29,302

26,247

Add: Employee severance

54

797

Subtotal

18,016

17,333

36,453

35,141

Non-GAAP gross profit

$      180,602

$      166,900

$      352,083

$      323,349

Non-GAAP gross margin

62.9 %

61.6 %

62.1 %

60.7 %

GAAP income (loss) from operations

$        42,092

$             294

$        52,811

$        (9,653)

GAAP operating margin

14.7 %

0.1 %

9.3 %

(1.8) %

Non-GAAP adjustments:

Add: Stock-based compensation expense

24,286

33,364

57,856

63,289

Add: Amortization of intangibles from business combinations

15,541

13,924

31,108

27,809

Add: Employee severance

632

4,954

Add: Acquisition and disposition-related costs

2,398

(849)

4,653

(230)

Add: Security Incident-related costs(1)

1,822

26,777

12,145

44,560

Subtotal

44,047

73,848

105,762

140,382

Non-GAAP income from operations

$        86,139

$        74,142

$      158,573

$      130,729

Non-GAAP operating margin

30.0 %

27.4 %

28.0 %

24.5 %

GAAP income (loss) before provision (benefit) for income taxes

$        29,687

$        (8,095)

$        33,477

$      (26,697)

GAAP net income (loss)

$        21,804

$          2,105

$        27,050

$      (12,596)

Shares used in computing GAAP diluted earnings (loss) per share

51,677,418

53,643,124

52,371,927

52,389,112

GAAP diluted earnings (loss) per share

$            0.42

$            0.04

$            0.52

$          (0.24)

Non-GAAP adjustments:

Add: GAAP income tax provision (benefit)

7,883

(10,200)

6,427

(14,101)

Add: Total non-GAAP adjustments affecting income from operations

44,047

73,848

105,762

140,382

Non-GAAP income before provision for income taxes

73,734

65,753

139,239

113,685

Assumed non-GAAP income tax provision(2)

18,065

13,151

34,114

22,737

Non-GAAP net income

$        55,669

$        52,602

$      105,125

$        90,948

Shares used in computing non-GAAP diluted earnings per share

51,677,418

53,643,124

52,371,927

53,168,985

Non-GAAP diluted earnings per share

$            1.08

$            0.98

$            2.01

$            1.71

(1)

Includes Security Incident-related costs incurred during the three and six months ended June 30, 2024 of $1.8 million and $12.1 million, respectively, which includes approximately $0.0 million and $7.0 million, respectively, in recorded liabilities for loss contingencies, and during the three and six months ended June 30, 2023 of $26.8 million and $44.6 million, respectively, which included approximately $19.8 million and $30.0 million, respectively, in recorded aggregate liabilities for loss contingencies. Recorded expenses consisted primarily of payments to third-party service providers and consultants, including legal fees, as well as settlements of customer claims, negotiated settlements and accruals for certain loss contingencies. Not included in this adjustment were costs associated with enhancements to our cybersecurity program. For full year 2024, we currently expect pre-tax expenses of approximately $5 million to $10 million and cash outlays of approximately $8 million to $13 million for ongoing legal fees related to the Security Incident. Not included in these ranges are our previous settlements or current accruals for loss contingencies related to the matters discussed below. In line with our policy, legal fees are expensed as incurred. As of June 30, 2024, we have recorded approximately $8.5 million in aggregate liabilities for loss contingencies, which included $6.8 million for our settlement with the Attorney General of the State of California on June 13, 2024, and other accruals based primarily on recent negotiations with certain customers  related to the Security Incident that we believe we can reasonably estimate. It is reasonably possible that our estimated or actual losses may change in the near term for those matters and be materially in excess of the amounts accrued, but we are unable at this time to reasonably estimate the possible additional loss. There are other Security Incident-related matters, including customer claims, customer constituent class actions and governmental investigations, for which we have not recorded a liability for a loss contingency as of June 30, 2024 because we are unable at this time to reasonably estimate the possible loss or range of loss. Each of these matters could, separately or in the aggregate, result in an adverse judgment, settlement, fine, penalty or other resolution, the amount, scope and timing of which we are currently unable to predict, but could have a material adverse impact on our results of operations, cash flows or financial condition.

(2)

Beginning in 2024, we now apply a non-GAAP effective tax rate of 24.5% when calculating non-GAAP net income and non-GAAP diluted earnings per share. For the three and six months ended June 30, 2023, the tax impact related to non-GAAP adjustments is calculated under our historical non-GAAP effective tax rate of 20.0%.

 

Blackbaud, Inc. 

Reconciliation of GAAP to Non-GAAP Financial Measures (continued) 

(Unaudited) 

(dollars in thousands)

Three months ended
June 30,

Six months ended
June 30,

2024

2023

2024

2023

GAAP revenue(1)

$     287,286

$        271,042

$     566,536

$        532,795

GAAP revenue growth

6.0 %

6.3 %

Less: Non-GAAP revenue from divested businesses(2)

(1,851)

(2,497)

Non-GAAP organic revenue(2)

$     287,286

$        269,191

$     566,536

$        530,298

Non-GAAP organic revenue growth

6.7 %

6.8 %

Non-GAAP organic revenue(3)

$     287,286

$        269,191

$     566,536

$        530,298

Foreign currency impact on non-GAAP organic revenue(4)

(195)

(1,106)

Non-GAAP organic revenue on constant currency basis(4)

$     287,091

$        269,191

$     565,430

$        530,298

Non-GAAP organic revenue growth on constant currency basis

6.6 %

6.6 %

GAAP recurring revenue

$     281,376

$        262,390

$     552,894

$        515,138

GAAP recurring revenue growth

7.2 %

7.3 %

Less: Non-GAAP recurring revenue from divested businesses(2)

Non-GAAP organic recurring revenue(3)

$     281,376

$        262,390

$     552,894

$        515,138

Non-GAAP organic recurring revenue growth

7.2 %

7.3 %

Non-GAAP organic recurring revenue(2)

$     281,376

$        262,390

$     552,894

$        515,138

Foreign currency impact on non-GAAP organic recurring revenue(4)

(197)

(1,065)

Non-GAAP organic recurring revenue on constant currency basis(4)

$     281,179

$        262,390

$     551,829

$        515,138

Non-GAAP organic recurring revenue growth on constant
currency basis

7.2 %

7.1 %

(1)

Includes EVERFI revenue of $23.8 million and $27.3 million for the three months ended June 30, 2024 and 2023, respectively, and $47.3 million and $54.2 million for the six months ended June 30, 2024 and 2023, respectively.

(2)

Non-GAAP revenue from divested businesses excludes revenue associated with divested businesses. The exclusion of the prior period revenue is to present the results of the divested business with the results of the combined company for the same period of time in both the prior and current periods.

(3)

Non-GAAP organic revenue and non-GAAP organic recurring revenue for the prior year periods presented herein may not agree to non-GAAP organic revenue and non-GAAP organic recurring revenue presented in the respective prior period quarterly financial information solely due to the manner in which non-GAAP organic revenue growth and non-GAAP organic recurring revenue growth are calculated.

(4)

To determine non-GAAP organic revenue growth and non-GAAP organic recurring revenue growth on a constant currency basis, revenues from entities reporting in foreign currencies were translated to U.S. Dollars using the comparable prior period’s quarterly weighted average foreign currency exchange rates. The primary foreign currencies creating the impact are the Australian Dollar, British Pound, Canadian Dollar and Euro.

 

Blackbaud, Inc. 

Reconciliation of GAAP to Non-GAAP Financial Measures (continued) 

(Unaudited) 

(dollars in thousands)

Three months ended
June 30,

Six months ended
June 30,

2024

2023

2024

2023

GAAP net income (loss)

$       21,804

$            2,105

$       27,050

$        (12,596)

Non-GAAP adjustments:

Add: Interest, net

12,900

8,859

21,128

18,285

Add: GAAP income tax provision (benefit)

7,883

(10,200)

6,427

(14,101)

Add: Depreciation

3,253

3,272

6,328

6,608

Add: Amortization of intangibles from business combinations

15,541

13,924

31,108

27,809

Add: Amortization of software and content development costs(1)

12,639

10,934

24,729

21,540

Subtotal

52,216

26,789

89,720

60,141

Non-GAAP EBITDA

$       74,020

$          28,894

$     116,770

$          47,545

Non-GAAP EBITDA margin(2)

25.8 %

20.6 %

Non-GAAP adjustments:

Add: Stock-based compensation expense

24,286

33,364

57,856

63,289

Add: Employee severance

632

4,954

Add: Acquisition and disposition-related costs(3)

2,398

(849)

4,653

(230)

Add: Security Incident-related costs(3)

1,822

26,777

12,145

44,560

Subtotal

28,506

59,924

74,654

112,573

Non-GAAP adjusted EBITDA

$     102,526

$          88,818

$     191,424

$        160,118

Non-GAAP adjusted EBITDA margin(4)

35.7 %

33.8 %

Rule of 40(5)

42.4 %

40.6 %

Non-GAAP adjusted EBITDA

102,526

88,818

191,424

160,118

Foreign currency impact on Non-GAAP adjusted EBITDA(6)

(88)

574

(503)

1,871

Non-GAAP adjusted EBITDA on constant currency basis(6)

$     102,438

$          89,392

$     190,921

$        161,989

Non-GAAP adjusted EBITDA margin on constant currency basis

35.7 %

33.8 %

Rule of 40 on constant currency basis(7)

42.3 %

40.4 %

(1)

Includes amortization expense related to software and content development costs, and amortization expense from capitalized cloud computing implementation costs.

(2)

Measured by GAAP revenue divided by non-GAAP EBITDA.

(3)

See additional details in the reconciliation of GAAP to Non-GAAP operating income above.

(4)

Measured by non-GAAP organic revenue divided by non-GAAP adjusted EBITDA.

(5)

Measured by non-GAAP organic revenue growth plus non-GAAP adjusted EBITDA margin. See Non-GAAP organic revenue growth table above.

(6)

To determine non-GAAP adjusted EBITDA on a constant currency basis, non-GAAP adjusted EBITDA from entities reporting in foreign currencies were translated to U.S. Dollars using the comparable prior period’s quarterly weighted average foreign currency exchange rates. The primary foreign currencies creating the impact are the Australian Dollar, British Pound, Canadian Dollar and Euro.

(7)

Measured by non-GAAP organic revenue growth on constant currency basis plus non-GAAP adjusted EBITDA margin on constant currency basis.

 

(dollars in thousands)

Six months ended
June 30,

2024

2023

GAAP net cash provided by operating activities

$      118,435

$        75,002

GAAP operating cash flow margin

20.9 %

14.1 %

Non-GAAP adjustments:

Less: purchase of property and equipment

(6,118)

(2,779)

Less: capitalized software and content development costs

(28,392)

(28,756)

Non-GAAP free cash flow

$        83,925

$        43,467

Non-GAAP free cash flow margin

14.8 %

8.2 %

Non-GAAP adjustments:

Add: Security Incident-related cash flows

5,822

15,822

Non-GAAP adjusted free cash flow

$        89,747

$        59,289

Non-GAAP adjusted free cash flow margin

15.8 %

11.1 %

 

 

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BLUETTI Unveils Elite 200 Portable Power Station Promising Over 17 Years of Dependable Charging

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LAS VEGAS, Nov. 12, 2024 /PRNewswire/ — BLUETTI, a leader in portable power stations and eco-friendly energy solutions, launches the Elite 200 V2, a 2KWh all-powerful portable power station designed for easy and convenient home backup power and outdoor activities.

Building on the remarkable success of the AC200P — praised by CNET as the “Best Overall Power Station”— the Elite 200 V2 is BLUETTI’s refined upgrade, created in response to valuable customer feedback after selling over 200,000 units of the AC200P. As the world’s first portable power station to use LiFePO4 battery technology, the AC200P set new standards in the industry. Its successor, the Elite 200 V2, redefines portable power station with enhanced battery longevity, a sleek and ultra-compact design, and a beautifully clean exterior, perfectly combining performance with elegance in energy solutions.

17 Years Use with Automotive-Grade Battery

BLUETTI was one of the first brands to adopt LiFePO4 batteries while others used NCM batteries with only 500 life cycles. Now, it raises the bar with ultra-long-lasting automotive-grade LFP batteries. The Bluetti Elite 200 V2 Portable Power Station boasts a 6,000+ cycle lifespan, so you can rely on it for 17 years of daily use — 12 times the typical industry standard. It’s also the first in the industry to pass over 33 rigorous battery tests by CNAS, ensuring high standards of performance and stability. This level of durability means you’ll have decades of reliable power and a more sustainable lifestyle.

Backup Power for Homes, RVs, and Beyond

With hurricanes and winter storms on the rise, along with increasingly lengthy power outages, reliable backup power is essential for peace of mind. The Elite 200 V2 portable power station delivers a powerful 2,600W output, capable of running household essentials like refrigerators, lights, routers, and microwaves with ease. Say goodbye to worries about spoiled groceries or a dark home — its high-capacity 2,073.6Wh battery keeps a 100W refrigerator running for up to 16.8 hours.

For road-trippers, campers, and outdoor enthusiasts, the Bluetti Elite 200 V2 Portable Power Station is an essential power source, charging everything from space heaters and coffee makers to phones and camera batteries. When powering high-powered devices, simply activate the Power Lifting mode to access up to 3,900W — sufficient for running hot plates, hair dryers, and other high-demand appliances. Whether you’re camping off the grid or embarking on a cross-country road trip, the Elite 200 V2 provides reliable portable power to keep your essentials running, making it the perfect outdoor power solution for any adventure.

Compact, Space-Saving Design for Versatile Use

Space is a premium in RVs, tiny home offices, and campers, and the Elite 200 V2 fits right in. It’s the size of a 1kWh unit, yet packs a 2kWh punch in a 13.7*9.8*12.6 inches body — 40% smaller than its predecessor. BLUETTI achieves this by integrating wireless internal structure design and advanced LFP prismatic cells, which enable zero-gap battery stacking for ultimate space efficiency. Unlike the commonly used cylindrical cells, the prismatic cells hold more energy and are less likely to have defects.

3 Fast Charging Options

Gone are the days of waiting all night to recharge your power station. With BLUETTI’s Turbo technology, you can top off the Bluetti Elite 200 V2 Portable Power Station to 80% in just 50 minutes with a dual AC and solar setup. And for you road warriors, the optional 560W high-speed car charger means you can recharge in just 4.2 hours while driving between stops. When you’re deep into the woods, it’s also convenient to charge from the sun at a maximum of 1,000W. Thanks to built-in solar tracking technology, it automatically activates to capture solar energy whenever there is light.

Tech-Powered Safety for Everyday Use

Using the Elite 200 V2 is as easy and safe as using your smartphone. The Elite 200 V2 is backed by multiple safety technologies for worry-free use. The proprietary BLUETOPUS AI-BMS smart battery management system regulates charging, prevents overheating, and keeps everything safe and stable. With multi-chip protection, you can confidently plug in high-starting power devices like car fridges through the car outlet or connect high-voltage solar panels without risking damage to the unit. Plus, it’s fire-resistant, shock-proof, and adaptive to your challenging adventures.

Super Quiet and Efficient Power

Say goodbye to noisy generators that can disturb your sleep or work. Supported by BLUETTI’s noise-canceling cooling technology, the Elite 200 V2 operates as low as 16dB — so quiet, it’s like the gentle rustle of leaves. This means you can run it in a tent, cabin, or even a home office. Plus, it draws minimal self-power of under 10W per hour when idle, giving you maximum efficiency with the least waste. Even if you accidentally leave it on overnight with AC/DC active, it retains 94% of its charge, significantly outperforming competitors that typically remain only 81%.

Price and Availability

From November 12 to December 2, the Elite 200 V2 is available at a debut price of just USD $1,099 on both the Bluetti Official Site and Amazon. Enjoy an additional 5% off with the code ELITE200V2PR at checkout.

About BLUETTI

As a technology pioneer in clean energy, BLUETTI is committed to a sustainable future by providing affordable green energy storage solutions for both indoor and outdoor use. Through initiatives like the LAAF (Lighting An African Family) program, BLUETTI is dedicated to bringing power to 1 million African families in off-grid areas. With a strong focus on innovation and customer needs, BLUETTI has established itself as a trusted industry leader in over 110 countries and regions.

Media Contact: Ellen Lee, ellenlee@bluetti.com

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Millennium Hotels and Resorts Partners with Aiello to Revolutionize Hospitality with AI Voice Technology

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Enhancing Guest Experience and Operational Efficiency with Cutting-Edge AI Solutions

TAIPEI, Nov. 13, 2024 /PRNewswire/ — Aiello, a leading startup specializing in Natural Language Processing (NLP), is proud to announce its partnership with Millennium Hotels and Resorts (MHR). This collaboration aims to redefine standards in the hospitality industry by deploying the AI-powered Aiello Voice Assistant (AVA) across six MHR’s properties in Singapore and Thailand, including Grand Copthorne Waterfront Hotel Singapore, Orchard Hotel Singapore, M Social Hotel Singapore, Studio M Hotel Singapore, M Hotel Singapore City Centre and M Social Hotel Phuket in Thailand.

Leveraging Aiello’s innovative AI technology, this strategic initiative aims not only to enhance the guest experience through personalized, voice-activated services but also to establish new benchmarks for operational efficiency and environmental sustainability.

“Millennium Hotels and Resorts distinguishes itself by leveraging cutting-edge technology and is committed to delivering exceptional guest experiences with a Blue Ocean Strategy mindset,” shared Saurabh Prakash, Interim Chief Operating Officer & Chief Commercial Officer at Millennium Hotels and Resorts. “By embracing Aiello’s AI technology, we’re   adopting a data-driven approach that allows us to better understand guest preferences, enabling us to deliver personalized services while unlocking new revenue opportunities.”

Aiello CEO and Co-founder Vic Shen remarked, “Through this collaboration, we have demonstrated how our AI solutions can transform hotel management. By creating a bespoke AI database for MHR, alongside a property and corporate dashboard that visualizes AVA and TMS user behavior data, we empower hoteliers to monitor and understand guest interactions anytime and anywhere. With the addition of a multi-hotel view, MHR gains a comprehensive understanding across properties, enabling data-driven strategies and truly personalized service. Together with MHR, we’re leading the digital transformation of the hospitality industry, creating more intelligent and intuitive hotel environments.”

MHR also unveiled an unboxing video of AVA, demonstrating the AI assistant’s innovative features alongside an interview video detailing the collaboration with Aiello:

Aiello X Millennium Hotels and Resorts | Hotel of Tomorrow

 

Pioneering AI Integration to Enhance Property Value and Drive Sustainable Growth

Ke-Vin Lim, Head of Group Innovation at City Developments Limited (CDL), emphasized that Millennium Hotels and Resorts (MHR) is the first hotel group in Singapore to implement the AVA in guest rooms. “This initiative reflects our commitment to integrating advanced technology, significantly enhancing property value and positioning us as more competitive and attractive for the future,” he said.

Lim also noted that the adoption of AI aligns perfectly with MHR’s sustainability vision. “By replacing outdated in-room amenities and printed materials, we’re making a long-term, sustainable investment,” Lim commented. MHR’s six properties in Singapore have already achieved Global Sustainable Tourism Council (GSTC) certification. Shen also emphasized, “For instance, by replacing the cabling in over 2,300 rooms with AVA, we would reduce 6,240 kilograms of carbon dioxide emissions, which is equivalent to what would require 284 trees to absorb,” further underscoring MHR’s commitment to environmental responsibility.

Driving Operational Efficiency and Workforce Competitiveness with AI and Digital Transformation

According to an Oracle study, 67% of hotels are facing staffing shortages, with 12% indicating that this impacts their operational effectiveness. “Addressing these operational challenges has been a key motivation for integrating technology into MHR’s systems,” said Andy Tan, Senior Vice President, Global Sales and Partnerships at MHR. “Integrating AVA with our task management system, housekeeping staff can receive real-time updates on room statuses and guest requests, reducing manual tasks and streamlining workflows.” he added. While system integration posed initial challenges, the expertise of Aiello’s team ensured a smooth transition with minimal disruption to existing IT infrastructure.

M Social Hotel Phuket Revolutionizes Guest Services with Aiello Voice Assistant

As the first hotel in MHR group to implement AVA, M Social Hotel Phuket has achieved significant success in transforming guest services. “Our goal was not only to enhance operational efficiency but also to deliver a seamless, enjoyable experience for our guests,” said Pjey Mayandi, General Manager of M Social Hotel Phuket. Serving as the hotel’s central hub, AVA integrates cloud-based phone systems, task management, in-room dining, and smart room controls, significantly streamlining operations. Since replacing traditional in-room phones, M Social Hotel Phuket has seen a significant reduction in call volumes, further showcasing the system’s effectiveness.

Aiello remains dedicated to expanding its comprehensive SaaS platform, Aiello-One, to more hospitality providers across Southeast Asia, Japan, and beyond, empowering hoteliers to unlock the full potential of smart technology and deliver unparalleled guest experiences. With robust backing from partner in Singapore, Go Nimbus, Aiello is well-positioned to scale and implement these innovative solutions across the region. 

About Aiello

Aiello is a leading provider of Voice AI in the hospitality industry. Its flagship product, Aiello Voice Assistant, is a multi-award-winning talk & touch voice AI technology solution aimed at streamlining hotel operations, enhancing the guest experience, and generating insights about customer behavior. The state-of-the-art Aiello Voice Assistant is designed to elevate the guest experience with its unique AI-powered features and capabilities. Since 2019, Aiello Voice Assistant has been deployed in over 180 hotels, encompassing 20,000 rooms, and has answered over 14 million inquiries from 2.5 million end users in Chinese, Japanese, Thai, and English.

Learn more at Aiello’s official website: https://aiello.ai/

About Millennium Hotels and Resorts

Millennium Hotels and Resorts (MHR) is a dynamic, global hospitality group with properties spanning four continents and 80 destinations. With a reputation for excellence, MHR owns, manages, and operates over 140 properties worldwide including in New York, Los Angeles, London, Paris, Dubai, Abu Dhabi, Auckland, Beijing, and Singapore. Its diverse portfolio spans brands including The Biltmore, Grand Millennium, Millennium, M Social, Studio M, M Hotel, Copthorne, and Kingsgate—offering the perfect address for business and leisure travellers who are looking for hospitality experiences that go above and beyond. MHR is a Hong Leong Group subsidiary of Singapore-listed global real estate company City Developments Limited. For more information, visit www.millenniumhotels.com.

For further information, please contact:

Patty Chen

Director of Marketing, Aiello

Email: patty.chen@aiello.ai

Patricia Wang
PR/Event Marketing Manager, Aiello
Email: patricia.wang@aiello.ai

Sandra Chiu

Senior Manager, Branding, Marketing & Loyalty

Email: Sandra.chiu@millenniumhotels.com

 

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Diligent Launches AI-Powered Due Diligence Reports for Enhanced Supplier and Third-Party Risk Management

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Diligent AI-powered reports build on history of industry experience to solve major compliance pain points

SINGAPORE, Nov. 13, 2024 /PRNewswire/ — Diligent, a leading GRC SaaS company, today announced the launch of its AI-powered due diligence reports, offering organizations easy access to comprehensive third-party assessments. Designed to meet growing regulatory demands and the complexities of modern supply chains, the reports enable more efficient decision-making for chief compliance officers, general counsel, and other risk professionals balancing resource constraints and increased compliance burdens.

“As supply chains become more complex and face heightened regulatory scrutiny, businesses are increasingly exposed to reputational and compliance risks,” said Amanda Carty, GM, Compliance at Diligent. “For years, Diligent has set the standard as a leading comprehensive screening tool. Now with AI-powered due diligence reports, customers benefit from an even more efficient, scalable, and risk-based approach to managing third-party risk — while still having access to in-depth, analyst-led investigations when required. This enables faster decision-making, better compliance outcomes, and more robust risk management practices.”

Diligent’s AI-powered reports consolidate key risk data from global sanctions watchlists, politically exposed persons (PEPs) databases, and adverse media sources, providing a holistic view of third-party risk. Diligent’s due diligence services include specialized assessments tailored to specific areas of risk, such as environmental, social and governance (ESG) and human rights. For deeper insights, Enhanced Due Diligence (EDD) and Open Source Investigations (OSI) assess risk and verify details through comprehensive research, ensuring robust compliance and oversight throughout the supply chain.

Key features of Diligent’s AI-powered due diligence reports include:

One-Click Reports: AI-driven reports provide an intuitive overview of third-party risk in just one click.Comprehensive Risk Coverage: Consolidates data from sanctions lists, PEPs, State-Owned Enterprises (SOEs) and negative media sources to ensure thorough third-party risk evaluations.Flexibility for Varying Risk Levels: Automatically assesses low-risk entities with the option to escalate high risk cases for in-depth investigation.Seamless Integration: Fully integrates with Diligent’s Third-Party Risk Management platform for streamlined workflows.Efficiency Gains: Reduces manual intervention, enabling compliance teams to focus on high-value tasks while accelerating compliance decisions.

By integrating AI assessments with Diligent’s Third Party Risk Management solution, which includes risk modeling, automated workflows and advanced reporting, organizations benefit from a seamless, end-to-end solution for managing compliance challenges across their supply chain. This enables faster decision-making, better compliance outcomes, and more robust risk management practices.

To learn more about how Diligent’s AI-powered due diligence reports, visit: https://www.diligent.com/products/due-diligence

About Diligent
Diligent is the leading GRC SaaS company, empowering more than 1 million users and 700,000 board members and leaders to make better decisions, faster. The Diligent One Platform helps organizations connect their entire GRC practice — including governance, risk, compliance, audit and ESG — to bring clarity to complex risk, stay ahead of regulatory changes and deliver impactful insights, in one consolidated view. Learn more at diligent.com.

Follow Diligent on LinkedIn, X (Twitter) and Facebook.

 

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