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Export Development Bank of Egypt Transforms Traditional Banking with OpenText

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10 months ago

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OpenText’s IT Operations Cloud solutions streamline bank’s service management infrastructure to unlock efficiencies, innovate, and enhance the customer experience

WATERLOO, ON, July 25, 2024 /PRNewswire/ — OpenText™ (NASDAQ: OTEX), (TSX: OTEX), the information company, today announced that Export Development Bank of Egypt (EBank Egypt) has significantly enhanced operational efficiencies and innovation by leveraging OpenText IT Operations Cloud solutions. By using OpenText, EBank accelerated its digital transformation, aligning IT infrastructure and business operations with its customer-centric service management strategy.

Headquartered in Cairo, Egypt, the bank is a pivotal export hub to international markets for the agricultural, industrial and commercial sectors, while supporting small and medium size enterprises, individuals and financial institutions. To remain competitive in the fast-evolving financial services industry, the bank needed to modernize its traditional IT infrastructure, which had become complex to maintain, difficult to upgrade, and lacked reporting capabilities.

EBank Egypt chose OpenText Service Management Automation X (SMAX) to replace its outdated ticketing support system. SMAX, a smart IT service management platform that optimizes costs, enhances support and transforms support with private generative AI (GenAI), provided EBank with smart self-serve capabilities and the automation of manual, paper-based, and time-consuming processes. An added bonus, with all IT financial management process documentation now in digital format, SMAX has made EBank a largely paperless organization, further supporting the organization’s ESG (Environment, Social and Governance) goals. “The successful SMAX implementation gave us a transformative solution to regulatory requirements and positioned EBank for future growth and has created enhanced operational efficiency and innovation in IT infrastructure management,” said Ismail Farid, Chief Technology & Information Officer, Export Development, Bank of Egypt.

Amr Samir, Head of Governance, and Ibrahim Aly Helmy, IT Service Delivery Unit Head, were both instrumental in the successful implementation of the OpenText solutions and the focus was on extending SMAX to non-IT departments, enhancing accuracy, and real-time tracking capabilities. “Introducing SMAX to our non-IT departments has been a resounding success,” said Amr. “It reduced errors, enhanced accuracy, and provided real-time tracking capabilities for better financial control and HR management. We are planning similar automated workflow implementations with our administration affairs, human capital, and corporate communications departments.”

Ibrahim played a key role in automating processes and integrating the system across the bank’s operations. “SMAX gave us an open platform that allowed us to work with some of our key departments on customizing workflows and applications to suit our business requirements,” said Ibrahim.

EBank also leverages OpenText™ Operations Orchestration (OO) to automate, integrate and orchestrate any IT process, as well as OpenText™ Universal Discovery and CMDB to discover, map, and manage configuration items across the environment. Both solutions natively integrate with SMAX through standard APIs and connectors. The OO workflows optimize performance in EBank’s IT operations and apply more stringent security controls.

“Pressure is increasing for financial institutions to address evolving regulations and security threats while also staying competitive and innovative. It is critical that banking organizations invest in solutions that improve customer service operations to ensure compliance, enhance information exchanges and mitigate risk,” said Muhi Majzoub, Chief Technology Product Officer, OpenText. “OpenText plays a key role in shaping product and service-based transactional business models to become personalized, intelligent, and proactive customer engagements. Today, we support the operations of seventeen of the top twenty largest financial institutions – delivering solutions to elevate user experiences and help our customers reimagine the future. This is powered by OpenText IT Operations Aviator, a private generative AI virtual agent, that enables our customers to intelligently transform service management across the organization to gain competitive advantage.”

The rise of low-code development platforms is driving seamless digital experiences and re-engineered processes around customer and employee needs. Machine learning, process mining, process automation and API integrations are being increasingly implemented to simplify complexity with end-to-end automation. OpenText manages more than 30 million digital identities and processes more than $9 trillion (about $28,000 per person in the U.S.) in network commerce across 26 billion transactions. OpenText’s reliable cloud platform supports more than 3,000 customers by translating over 2.5 million inbound/outbound global payment transactions a month with OpenText™ Business Network. OpenText empowers nine of the top 10 Fortune 500 banks to foster better customer relationships with OpenText Customer Communications Management (CCM) solutions.

Read this new case study to learn more about how EBank Egypt is leveraging OpenText’s IT Operations Cloud solutions innovate and grow.

About OpenText
OpenText™ is the leading Information Management software and services company in the world. We help organizations solve complex global problems with a comprehensive suite of Business Clouds, Business AI, and Business Technology. For more information about OpenText (NASDAQ/TSX: OTEX), please visit us at www.opentext.com.

Connect with us:
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Certain statements in this press release may contain words considered forward-looking statements or information under applicable securities laws. These statements are based on OpenText’s current expectations, estimates, forecasts and projections about the operating environment, economies and markets in which the company operates. These statements are subject to important assumptions, risks and uncertainties that are difficult to predict, and the actual outcome may be materially different. OpenText’s assumptions, although considered reasonable by the company at the date of this press release, may prove to be inaccurate and consequently its actual results could differ materially from the expectations set out herein. For additional information with respect to risks and other factors which could occur, see OpenText’s Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and other securities filings with the SEC and other securities regulators. Readers are cautioned not to place undue reliance upon any such forward-looking statements, which speak only as of the date made. Unless otherwise required by applicable securities laws, OpenText disclaims any intention or obligations to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. Further, readers should note that we may announce information using our website, press releases, securities law filings, public conference calls, webcasts and the social media channels identified on the Investors section of our website (https://investors.opentext.com). Such social media channels may include the Company’s or our CEO’s blog, Twitter account or LinkedIn account. The information posted through such channels may be material. Accordingly, readers should monitor such channels in addition to our other forms of communication.

Copyright © 2024 OpenText. All Rights Reserved. Trademarks owned by OpenText. One or more patents may cover this product(s). For more information, please visit https://www.opentext.com/patents.

OTEX-G

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SOURCE Open Text Corporation

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HashKey Exchange Achieves SOC 1 Type 2 and SOC 2 Type 2 Certifications

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42 minutes ago

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May 11, 2025

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HONG KONG, May 11, 2025 /PRNewswire/ — HashKey Exchange, the largest* licensed virtual asset exchange in Hong Kong, today announced that HashKey Custody Services Limited** (abbreviated as “HashKey Exchange”) has achieved the SOC 1 Type 2 Certification and SOC 2 Type 2 Certification. The certification reinforces HashKey Exchange’s role as a trusted partner for institutional and retail clients seeking compliant, enterprise-grade solutions.

The certification reports include the auditor’s opinion affirming the suitability and operational effectiveness of controls, defined control objectives aligned with security, availability, and confidentiality criteria, rigorous testing methodologies including inspections and risk assessments, and evidence of consistent control effectiveness throughout the audit period.

The scope of the certification provides reasonable assurance that HashKey Exchange’s service commitments and system requirements are achieved based on the Trust Services Criteria relevant to security, availability, and confidentiality (“applicable trust services criteria”) set forth in TSP Section 100, 2017 Trust Services Criteria for Security, Availability, Processing Integrity, Confidentiality, and Privacy, under the AICPA Trust Services Criteria.

This achievement is significant, reflecting a well-designed system that provides reliable, secure, and resilient services for users across HashKey Exchange’s platforms, including digital asset trading, custody, and asset management solutions. The SOC 1 Type 2 audit assessed HashKey Exchange’s controls over a specified timeframe, confirming ongoing effectiveness in ensuring financial reporting accuracy, maintaining data integrity, and complying with regulatory requirements. The SOC 2 Type 2 audit evaluated HashKey’s controls over an extended period, ensuring consistent operational effectiveness in safeguarding client data, mitigating risks, and maintaining system uptime.

The certification builds on HashKey Exchange’s existing compliance framework, which includes ISO 27001 (information security management) and ISO 27701 (privacy information management), positioning HashKey Exchange as a high-level global digital asset service provider able to meet such rigorous, multi-layered standards.

The SOC 1 Type 2 Certification is accordance with International Standard on Assurance Engagement 3402, Assurance Reports on Controls at a Service Organisation (“ISAE 3402”), issued by the International Auditing and Assurance Standards Board (“IAASB”). SOC 2 Type 2 Certification based on the AICPA’s Trust Services Criteria. Both are rigorous compliance reports verifying that an organization’s controls operate effectively over a sustained period. These reports are issued by independent auditing firms accredited to assess and attest to the operational reliability of these controls.

*As of January 31, 2025, HashKey Exchange ranks 7 on CoinGecko’s global exchange list and is the highest-ranked licensed virtual asset exchange in Hong Kong.

**Note: HashKey Custody Services Limited serves the sole purpose of safeguarding custodial clients’ assets for HashKey Exchange, which can be referred to simply as HashKey Exchange.

About HashKey Exchange
On a mission to set the bar for virtual asset exchanges in compliance, safety, and security, HashKey Exchange (HBL) was granted as a licensed virtual asset exchange to provide retail services in Hong Kong. HashKey Exchange has received approval from the Securities and Futures Commission (SFC) of Hong Kong to operate a virtual asset trading platform under Type 1 (Dealing in securities) licence, Type 7 (Providing automated trading services) licence and Anti-Money Laundering and Counter-Terrorist Financing Ordinance (AMLO) licence. As HashKey Group’s flagship exchange business, HashKey Exchange provides trading services for both professional investors (PI) and retail investors. HashKey Exchange has obtained ISO 27001 (Information Security) and ISO 27701 (Data Privacy) management system certifications. HashKey Exchange does not service users from Mainland China, United States and certain other jurisdictions in compliance with laws and regulations. This material has not been reviewed by the Securities and Futures Commission of Hong Kong or any other regulator.

Stay tuned for more details about HashKey Exchange. Follow us on Twitter and LinkedIn.

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View original content:https://www.prnewswire.com/apac/news-releases/hashkey-exchange-achieves-soc-1-type-2-and-soc-2-type-2-certifications-302451720.html

SOURCE HashKey Exchange

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DynaFile Leverages the Power of Adobe Acrobat Sign to Eliminate Paper and Simplify HR Document Management

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5 hours ago

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May 10, 2025

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DynaFile Announces Integration with Adobe Acrobat Sign to Simplify HR Document Management DynaFile has launched a new integration with Adobe Acrobat Sign to help HR teams fully digitize their document workflows. This integration allows for seamless electronic signatures and automated filing of signed documents into DynaFile’s secure, cloud-based repository, making files instantly accessible and audit-ready. The combined solution streamlines critical HR processes such as onboarding, policy acknowledgments, tax forms, and compliance documents—ideal for remote and hybrid teams. It also supports industry-specific compliance needs (HIPAA, FERPA, GLBA, FDA 21 CFR Part 11) through secure encryption, audit trails, and automated retention tools. With this integration, HR professionals can reduce paper use, boost efficiency, and ensure compliance across every stage of the employee lifecycle.

GREENWOOD VILLAGE, Colo., May 10, 2025 /PRNewswire-PRWeb/ — DynaFile, the industry-leading cloud-based document management system for HR, is proud to announce a new integration leveraging Adobe Acrobat Sign, a trusted global e-Signature solution. By combining the power of DynaFile’s automated document management with Adobe Acrobat Sign’s secure e-Signature capabilities, HR teams can now fully digitize employee file workflows in a secure, compliant, and efficient way.

We’re excited to offer our customers seamless e-Signature capabilities by integrating with Adobe Acrobat Sign. This powerful connection gives HR professionals the tools they need to eliminate paper, streamline compliance, and operate more efficiently across every stage of the employee lifecycle.

The Adobe Acrobat Sign + DynaFile integration creates an end-to-end digital document workflow, from signature collection to secure, organized file storage. Signed documents are automatically routed into DynaFile’s cloud repository. They are indexed and organized by employee and document type, making them instantly accessible, searchable, and audit-ready.

“We’re excited to offer our customers seamless e-Signature capabilities by integrating with Adobe Acrobat Sign,” said Brian McCleary, VP of Operations at DynaFile. “This powerful connection gives HR professionals the tools they need to eliminate paper, streamline compliance, and operate more efficiently across every stage of the employee lifecycle.”

Built for the Modern HR Department

Together, DynaFile and Adobe Acrobat Sign deliver a best-in-class solution that simplifies the management and e-Signature of essential HR documents, including:

New hire onboarding packets and offer letters

Employee policy acknowledgments and handbooks

I-9’s, W-4’s, and other tax documents

Benefits enrollment and change forms

Performance evaluations and disciplinary notices

Training records and compliance certifications

Employment contracts, NDAs, and separation agreements

Documents can not only be signed from any device, anywhere, but can now be easily and securely accessed by appropriate HR team members from anywhere, making this integration ideal for remote, hybrid, and distributed teams.

Compliant e-Signatures That Work Across Industries

DynaFile and Adobe Acrobat Sign bring enterprise-grade security and compliance to HR workflows across regulated industries such as healthcare, education, and finance. By combining the security features built into DynaFile and Adobe Acrobat Sign, HR departments can meet key compliance standards, including:

HIPAA (Health Insurance Portability and Accountability Act)FERPA (Family Educational Rights and Privacy Act)GLBA (Gramm-Leach-Bliley Act)FDA 21 CFR Part 11 (electronic records and signature compliance)

With built-in encryption, detailed audit trails, and automated compliance features, organizations can reduce risk while ensuring secure, legally binding digital transactions.

Compliance Made Even Easier with DynaFile

Once documents are signed via Adobe Acrobat Sign, DynaFile automatically files them in the appropriate folder, eliminating manual uploads and reducing the risk of misfiled paperwork. DynaFile’s compliance toolkit includes customizable document retention schedules, role-based access controls, and automated alerts for missing or expiring documents. Together, DynaFile and Adobe Acrobat Sign provide HR teams with a secure, fully digital solution to stay organized, compliant, and audit-ready.

“This integration brings together two trusted technologies to create a smarter, faster way to manage HR documentation,” added Brock Kane, VP of Sales and Marketing at DynaFile. “It’s a powerful upgrade for modern, digital-first HR teams.”

About DynaFile

For over 25 years, DynaFile has empowered HR teams to go paperless, improve compliance, and streamline employee file management. This cloud-based document management solution integrates seamlessly with leading HRIS and HCM platforms to provide a secure, centralized system for digital onboarding, document tracking, and long-term record retention. Trusted by HR leaders across industries, DynaFile features barcode scanning, automated workflows, and role-based access controls to keep your team organized, compliant, and audit-ready.

Learn more: www.dynafile.com

About Adobe Acrobat Sign

Adobe Acrobat Sign, part of Adobe Document Cloud, is a global leader in secure electronic signatures. Designed for ease of use, speed, and compliance, Adobe Acrobat Sign helps organizations digitally transform their document processes. With integrations across Microsoft, Salesforce, Workday, and now DynaFile, Adobe Acrobat Sign supports millions of users worldwide in creating efficient, legally binding, and fully auditable digital workflows.

Learn more: www.adobe.com/sign

Media Contact

Brock Kane, Blue Ribbon Technologies, 1 303-459-2078, bkane@dynafile.com, https://www.dynafile.com 

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SOURCE DynaFile

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TCL CSOT to Unveil Industry-Leading Display Innovations at SID Display Week 2025

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10 hours ago

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May 10, 2025

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SAN JOSE, Calif., May 10, 2025 /PRNewswire/ — TCL CSOT, a global leader in display technologies, is set to participate in SID Display Week 2025 with a compelling showcase of innovations that will define the next generation of intelligent displays. From high-performance Inkjet Printing OLED (IJP OLED) and MLED products to advanced FMM OLED and LCD applications, TCL CSOT will present a full spectrum of future-ready display solutions under its APEX innovation platform.

“Introduced in 2024, the APEX brand represents TCL CSOT’s vision for the future of display technology—where exceptional visual performance aligns with human-centric innovation, energy efficiency, and sustainable development,” said Jun Zhao, Chief Executive Officer of TCL CSOT. “At SID 2025, the APEX platform will debut a new generation of groundbreaking technologies that reflect our continued commitment to shaping a more intelligent and environmentally conscious display era.”

Breakthroughs Across Sizes and Applications in IJP OLED

TCL CSOT has been a pioneer in IJP OLED for over a decade. With consistent investment and deep technical expertise, the company has introduced multiple world-first innovations—spanning ultra-large panels and high-resolution flexible displays. As one of the first manufacturers to achieve production-scale commercialization of IJP OLED, TCL CSOT is advancing both the performance and scalability of the technology through greater material efficiency and process flexibility.

At SID 2025, TCL CSOT will debut a complete IJP OLED family bucket—including smartphones, tablets, laptops, rollable displays, and TVs—highlighting the brand’s industry leadership in delivering eco-efficient, production-ready IJP OLED solutions across all mainstream device categories.

Advancing the Full-Spectrum MLED Ecosystem

TCL CSOT continues to push the boundaries of Micro LED technology, introducing high-contrast, high-uniformity display solutions across a wide range of form factors. As part of its MLED ecosystem strategy, the company will present next-generation innovations across scale, brightness, and integration—pushing the boundaries of Micro LED applications. These innovations signal the ongoing evolution of MLED technology into a true platform for immersive, sustainable, and intelligent visual systems.

APEX Across Categories – Comprehensive Display Innovation

In addition to OLED and MLED advancements, TCL CSOT’s APEX platform will feature a robust lineup of innovations across multiple display segments. Highlights include:

Advanced HVA and HFS technologies for improved image quality, low power consumption, and eye-care.Breakthrough FMM OLED displays for slim, high-performance consumer electronics.Next-gen automotive displays designed to elevate in-cabin interactivity, visibility, and aesthetics.

Together, these innovations reflect TCL CSOT’s comprehensive leadership across the intelligent display ecosystem—advancing user experience, technical versatility, and environmental responsibility across industries.

Exhibition Details

Event: SID Display Week 2025
Date: May 13–15, 2025
Location: San Jose McEnery Convention Center, California
Booth: #816

TCL CSOT warmly welcomes industry professionals, media representatives, and ecosystem partners to visit its booth and experience firsthand the technologies that are shaping the future of smart visual interaction. The company looks forward to engaging discussions, collaboration opportunities, and the sharing of insights that will define the next phase of display innovation.

About TCL CSOT

Established in 2009, TCL China Star Optoelectronics Technology Co., Ltd. (TCL CSOT) is a leading global innovator in display technologies. Its LCD, OLED, and MLED solutions power applications across TVs, smartphones, tablets, laptops, monitors, automotive systems, VR/XR, and commercial displays. With continuous investment in R&D and a strong global supply ecosystem, TCL CSOT is committed to shaping the future of display technology with intelligent, energy-efficient, and user-centric innovations. As part of TCL’s Worldwide Olympic Partnership through 2032, TCL CSOT is proud to deliver display solutions that elevate experiences on the global stage.

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SOURCE TCL China Star Optoelectronics Technology

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