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A Decade of Excellence: Rocket Mortgage Named #1 for Client Satisfaction in Mortgage Servicing by J.D. Power for the 10th Year

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Rocket earned a first place ranking in every category measured by the study

DETROIT, July 25, 2024 /PRNewswire/ — Rocket Mortgage, the country’s largest retail mortgage lender and part of Rocket Companies (NYSE: RKT), was today ranked #1 in client satisfaction by J.D. Power in mortgage servicing. This is the 10th year the company has received the prestigious honor and the 22nd J.D. Power award Rocket Mortgage has earned in total, including 12 times being top ranked for mortgage origination.

In the past year, Rocket has significantly expanded its use of artificial intelligence (AI), building it into every aspect of the homeownership journey. Focusing on AI is already benefiting both Rocket’s servicing team and clients, resulting in first call resolutions of more than 60% and creating stronger relationships between the company and its clients.

Today’s recognition is particularly meaningful as it is based entirely on client feedback sourced by J.D. Power, who surveyed more than 11,000 American homeowners to determine the rankings. Along with #1 overall client satisfaction, Rocket earned the top spot in every category measured.

One of the company’s AI innovations, Rocket Logic – Synopsis, leverages machine learning and large language models to transcribe client calls, automatically capturing details, sentiment and client patterns, helping to create more meaningful conversations and solve client concerns faster. The tool is projected to save more than 45,000 hours per year by eliminating the need to complete the tedious tasks, freeing team members to concentrate on building relationships with Rocket’s serviced clients.

“At Rocket, we view mortgage servicing as an opportunity to forge lifelong relationships with our clients by delivering exceptional, hassle-free experiences,” said LaQuanda Sain, Executive Vice President of Servicing at Rocket Mortgage. “By supercharging our team with AI-powered tools and technology, we enable them to build genuine connections with our clients. This commitment to excellence is part of why Rocket Mortgage’s serviced clients return to the company for their next home loan three times as often as the industry average.”

To make the process as convenient as possible, homeowners can manage their loan through an easy-to-use, website or mobile app to seamlessly make their payments with only a few clicks. This intuitive option has resulted in 78% of Rocket clients becoming completely paperless compared to the industry average of 30%.

While the homebuying process takes around 30 days, a client could work with a mortgage servicer for decades over the life of several mortgages. In addition to collecting mortgage payments and paying taxes and insurance on its clients’ behalf, the servicer is also resolving any issues that may come up throughout the life of the loan – a responsibility Rocket Mortgage takes very seriously.

“After multiple mortgages with Rocket, I can confidently say that each team member I work with truly prioritizes my best interests,” said Ed Wood, a serviced client with Rocket Mortgage since 2017. “Rocket’s team has guided me through my homeownership journey with the expertise, empathy and speed that you expect from a company that is handling something as important as your home loan. The confidence I felt was reassuring when I purchased my next home with Rocket.”

As of March 30, 2024, Rocket Mortgage’s servicing portfolio totaled $511 billion of unpaid principal balance with 2.5 million loans serviced.

Forward Looking Statements

Some of the statements contained in this document are forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. These forward-looking statements are generally identified by the use of words such as “anticipate,” “believe,” “could,” “estimate,” “expect,” “intend,” “may,” “plan,” “potential,” “predict,” “project,” “should,” “target,” “will,” “would” and, in each case, their negative or other various or comparable terminology. These forward-looking statements reflect our views with respect to future events as of the date of this document and are based on our management’s current expectations, estimates, forecasts, projections, assumptions, beliefs, and information. Although management believes that the expectations reflected in these forward-looking statements are reasonable, it can give no assurance that these expectations will prove to have been correct. All such forward-looking statements are subject to risks and uncertainties, many of which are outside of our control, and could cause future events or results to be materially different from those stated or implied in this document. It is not possible to predict or identify all such risks. These risks include, but are not limited to, the risk factors that are described under the section titled “Risk Factors” in our Annual Report on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, and other filings with the Securities and Exchange Commission (“SEC”). These factors should not be construed as exhaustive and should be read in conjunction with the other cautionary statements that are included in this document and in our SEC filings. We expressly disclaim any obligation to publicly update or review any forward-looking statements, whether as a result of new information, future developments or otherwise, except as required by applicable law.

About Rocket Mortgage

Detroit-based Rocket Mortgage is the largest retail mortgage lender and is a part of Rocket Companies (NYSE: RKT).

The lender enables the American Dream of homeownership and financial freedom through its obsession with an industry-leading, digital-driven client experience. In late 2015, it introduced the first fully digital, completely online mortgage experience. Since its founding in 1985, Rocket Mortgage has closed more than $1.7 trillion of mortgage volume across all 50 states.

J.D. Power has ranked Rocket Mortgage #1 in client satisfaction for primary mortgage origination and mortgage servicing a total of 22 times – the most of any mortgage lender. Rocket Companies, Rocket Mortgage’s parent company, has ranked in the top third of Fortune’s list of the “100 Best Companies to Work For” in 2022 for 21 consecutive years.

About Rocket Companies

Founded in 1985, Rocket Companies (NYSE: RKT) is a Detroit-based fintech platform company consisting of personal finance and consumer technology brands including Rocket Mortgage, Rocket Homes, Amrock Title and Escrow Services and Rocket Money, Rocket Loans.

With 50 million call logs each year, 10 petabytes of data and a mission to Help Everyone Home, Rocket Companies is well positioned to be the destination for AI-fueled homeownership. Known for providing exceptional client experiences, J.D. Power has ranked Rocket Mortgage #1 in client satisfaction for primary mortgage origination and mortgage servicing a total of 22 times – the most of any mortgage lender.

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SOURCE Rocket Mortgage

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Global Times: China’s GDI, GSI, and GCI foster global cooperation, address urgent challenges

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BEIJING, Sept. 28, 2024 /PRNewswire/ — In an era marked by unprecedented global transformations, the world stands at a critical crossroads, grappling with deepening deficits in peace, development, security, and governance. As humanity faces unparalleled challenges during this tumultuous period, Xi Jinping, general secretary of the Communist Party of China (CPC) Central Committee and Chinese president, has put forth a solemn call to action through the Global Development Initiative (GDI), the Global Security Initiative (GSI), and the Global Civilization Initiative (GCI). 

The three pivotal initiatives address the pressing issues of our time, offering viable pathways and robust support for the building of a global community of shared future. Rooted in the rich historical experiences of the CPC’s century-long struggle and infused with the wisdom of China’s traditional culture, these initiatives are expected to unite the world in the pursuit of common progress and stability.

To offer a deep understanding of the GDI, the GSI, and the GCI, and elaborate on their significance on a global scale, the Global Times is launching series of articles featuring engaging stories and in-depth interviews to provide our readers with a comprehensive insight into the three initiatives. 

From ‘Convention of Peking’ to ‘Beijing Declaration’

In April 2022, President Xi proposed the GSI to promote universal security while delivering a keynote speech via video link at the opening ceremony of the Boao Forum for Asia Annual Conference 2022. The initiative is a global public good offered by China, as well as a vivid illustration of the vision of a community with a shared future for mankind in the security field.

On July 23, 2024, 14 Palestinian factions gathered in Beijing and signed the Beijing Declaration on Ending Division and Strengthening Palestinian National Unity after participating in reconciliation talks mediated by China, a lively demonstration of the GSI’s function in practice, which many international observers hailed China for having “made something impossible possible,” and regarded it as a milestone in the Middle East reconciliation process. 

“Palestinian unity is key to the realization of Palestinian statehood and China is committed to facilitating it,” read an article on news outlet Al Jazeera.

“The Palestinian question is at the core of the Middle East issue. Over the past years, China has put forward proposals and taken action to address the Palestinian question with Chinese wisdom and solutions,” stated the article. 

China’s Foreign Ministry Spokesperson Mao Ning said at a regular media briefing on July 24, that “China firmly supports the Palestinian people in restoring their legitimate national rights, and supports the people of Middle East countries in holding their future in their own hands. China will continue to advance the GSI and make more contribution to peace and stability in the Middle East.” 

On the day that the “Beijing Declaration” was signed, many Chinese people hailed the important step in peace in the Middle East and shared the sentiment “Because we have been caught in the rain, we want to hold an umbrella for others” on social media platforms. 

They recalled the history that 164 years ago, the Qing government was forced to sign the humiliating “Convention of Peking” in 1860, which included ceding territories and paying indemnities. That dark era saw China reduced to a semi-feudal and semi-colonial society, when bullying by foreign powers and frequent wars tore the country apart and plunged the Chinese people into an abyss of great suffering. After a strenuous fight, the CPC has closely united and led the Chinese people of all ethnic groups to work hard for a century to put an end to China’s national humiliation, guiding the country to progress and prosperity. 

The past suffering is not merely a reminder of a dark history; it has also made the Chinese people more sympathetic to the suffering of others and has deepened their understanding of the value of peace. 

Turkish Ambassador to China İsmail Hakkı Musa hailed the significance of the GSI in an exclusive interview with the Global Times. “The GSI has its own rations. It focuses on sovereignty, equality, territorial integrity, and [the] peaceful settlement of the disputes. You may have noticed that too many people – too many analysts – defended the idea that, for example, the role assumed by China between the approach of Saudi Arabia and Iran was a kind of application or practice of this initiative,” Musa said.

“We all know that this approach is a good thing. Lesser tension in that region is an important contribution to the world peace,” he stressed. 

In practice, China is not only playing an unselfish, active role in the brokering of peace in the Middle East while some other countries ignore human lives for selfish interests, but has also become an important force in maintaining world peace. 

Since the restoration of its legitimate seat in the United Nations, China has faithfully fulfilled its international legal obligations as a permanent member of the UN Security Council. 

Currently, China is the second-largest contributor to the UN’s regular budget, the second-largest contributor to UN peacekeeping operations, and the largest troop-contributing nation among the permanent members of the Security Council. China actively participates in negotiations and the formulation of rules on global security issues in various fields, including international arms control and preventing nuclear proliferation. 

It also collaborates with various parties in non-traditional security areas such as counter-terrorism, biosecurity, and food security. In the face of ongoing hotspot issues, China is committed to playing the role of a responsible major power.

Right to development

In the heart of Africa, where the sun shines brightly and the needs of the people are as vast as the savannah, a new story of development is unfolding. It’s a tale of “small but beautiful” projects born from ChinaAfrica cooperation, ranging from crop cultivation and maize growth and combating the region’s hunger issue, to clean energy projects that provide affordable new energy, and to the Luban Workshop, which offers training to many in Africa. 

The implementation of these “small and beautiful” projects echoes the GDI’s call for sustainable and people-centric growth.

Three years ago, Xi proposed the GDI at the general debate of the 76th session of the United Nations (UN) General Assembly, calling for the building of a consensus in pursuing development, promoting shared growth, and helping accelerate the implementation of the UN 2030 Agenda for Sustainable Development.

China achieved the goal of eradicating absolute poverty 10 years ahead of the United Nations’ 2030 Sustainable Development Agenda, making significant contributions to global poverty alleviation efforts. Internationally, China is fully committed to development, actively sharing its development opportunities and experiences with other countries, especially with those in the Global South. 

Since the initiative was proposed, the content has been consistently substantialized, with its implementation mechanisms becoming more refined over time. This has led to the gradual establishment of practical cooperation within its framework, providing China’s approach to addressing the development gap in Global South countries.

At the just concluded 2024 Summit of the Forum on China-Africa Cooperation (FOCAC), the China-Africa Joint Statement on Deepening Cooperation within the Framework of the Global Development Initiative was released. 

“Since the launch of the GDI, China and Africa have joined forces and mutually supported each other in exploring paths toward modernization, further implementing the China-Africa Cooperation Vision 2035, advancing the nine programs to a high standard, as well as completing 175 ‘small and beautiful’ livelihood cooperation projects,” read the statement. 

More than 30 African members of the FOCAC have joined the Group of Friends of the GDI and the Global Development Promotion Center Network to put in place an efficient working mechanism and platform for alignment in development policies, coordination of development resources, and facilitation of joint actions.

Shakeel Ahmad Ramay, CEO of the Asian Institute of Eco-civilization Research and Development in Pakistan, told the Global Times that he believes that the GDI, which advocates that development “holds the master key” to solving problems and ensuring sustainable peace, is what the world is desperately seeking now. He noted that apart from Africa, other Global South countries are benefiting from the GDI and China’s development dividends.

“Without sharing the dividends of development, we cannot preach ethics, and the dream of peace will remain a dream. Without cooperation, concrete programs, and the allocation of financial resources, we cannot achieve these goals. China is cognizant of this reality and has launched numerous programs and provided financial support such as $4 billion to the Global Development and South-South Cooperation Fund,” he said. 

Musa noted to the Global Times that “China initiated the concept of the ‘right to development.’ The GDI also offers action-based policies and result-based projects.” 

According to China’s Foreign Ministry, over the last three years, the GDI has made remarkable achievements. Over 100 countries and some international organizations have given support to or taken part in the initiative. More than 80 countries have joined the Group of Friends of the GDI. China has set up a Global Development and South-South Cooperation Fund, which has financed over 150 programs. The Global Development Promotion Center Network is bringing more members on board. 

“The GDI was put forward by China, but its opportunities and benefits are shared by the world. On the path toward development and prosperity, no country or individual should be left behind. This is the vision of the GDI, as well as the goal advocated by the UN,” Mao Ning said at a regular media briefing on September 20, 2024.

Respect for diverse civilizations

In March 2023, Xi proposed the GCI for the first time at the CPC in Dialogue with World Political Parties High-Level Meeting, advocating for the respect of the diversity of world civilizations, the promotion of common values for all humanity, the emphasis on the inheritance and innovation of civilizations, and the strengthening of international cultural exchange and cooperation. 

The initiative is another major public product offered to the world by China after the GDI and the GSI. It sends a sincere call to the world to deepen the dialogue of civilization exchanges and promote the progress of human civilization through inclusiveness and mutual learning, contributing Chinese wisdom and solutions to promote a higher level of international cooperation, experts said. 

Shahbaz Khan, director of the UNESCO Regional Office, told the Global Times that the GCI aligns with UNESCO’s mission to foster respect for cultures worldwide, particularly those that possess outstanding universal value.

China now boasts 59 World Heritage sites, including the Beijing Central Axis, a “remarkable example” of urban heritage that showcases advancements from the Yuan Dynasty (1279-1368) to the present day, Khan said.

In recent years, China has enhanced communication and coordination with UNESCO, working with all parties to promote the implementation of the United Nations’ Global Agenda for Dialogue among Civilizations, strengthening dialogue and exchange among civilizations, and increasing the sharing of values, concepts, and experiences behind the policies of various countries, jointly exploring solutions to global challenges and issues. 

Ramay noted that the GCI, together with GDI and GSI, “negates the idea of superiority and present the vision of equality and equity built on respect for diversity and cultures. The vision categorically highlighted the need for a fair and just system where everyone (country or human) can pursue the dream of development and peace.” 

“These initiatives promote the idea of resolving conflicts or disputes through dialogue and development to strengthen peaceful and cooperative co-existence. Thus, the world welcomed the initiative, especially the Global South,” he said. 

https://www.globaltimes.cn/page/202409/1320506.shtml

 

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SOURCE Global Times

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The pioneered intelligent airborne detection technology by State Grid Zaozhuang Power Supply Company

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ZAOZHUANG, China, Sept. 29, 2024 /PRNewswire/ — The traditional manual detection is likely to be made towards the phase A in the lower layer; while the intelligent airborne detection is actually made towards the phase A in the upper layer. This represents the comparison result for the discharge hidden danger of the No. 23 tower insulator of the 10 kV cement plant line in the 110 kV Tendong Substation outgoing line by different detection methods, yet the accurate judgment brought by the innovative application of unmanned aerial vehicle airborne ultrasonic partial discharge detection technology.

By the end of August 12, the application of the self-developed UAV airborne ultrasonic partial discharge detection technology by State Grid Zaozhuang Power Supply Company has reached a year, during which, a total of 450 unmanned aerial vehicles were detected, 63 hidden hazards of partial discharge were identified, leading to a reduction of 37 equipment failures, the reduction of the power distribution network fault outage rate by 68%, and improving the power supply reliability rate to 99.982%.

According to Zhang Jianhua, Director of the Operation and Maintenance Department of Zaozhuang Power Supply Company, this technology is initiated in China, rewriting the tradition and passivity of power distribution network partial discharge fault investigation by hearing voice manually over a long time, and leaping into the era of intelligent imaging diagnosis. As the capillaries of the large power grid connecting thousands of households, the current average height of the distribution network tower is 15 to 18 meters, and both the insulators and cable heads on the top of these towers are important detection parts, the improvement in traditional manual detection methods is badly needed. To this end, they, by boldly integrating UAV with local imaging inspection technology, used the advantages of UAV multi-angle close-range inspection to carry out partial discharge inspection, innovated and broadened the technical dimension of aerial patrol, took the lead in enabling accurate collection of voiceprint local release data, and completed demonstration of putting the technology into practical application.

Innovation is not as simple as one plus one, the technology research took a year. Since June 2022, by means of hardware structure transformation and multi-algorithm fusion optimization, they have successively overcome a range of problems such as the inability of traditionally partial discharge inspection to lock the discharge part, the partial discharge detection of UAV propeller noise interference, and the geographical conditions of inspection, and enabled the high-quality and efficient partial discharge imaging detection of the power distribution network. In July 2023, the technology was put into trial use, and later in December of the same year, it was inspected and accepted by the State Grid Shandong Electric Power Company.

During the trial use, the Zao Zhuang Power Supply Company, by giving full play to its advantages as being directly managed and operated by State Grid Corporation of China, coordinated 162 power distribution network lines, and allocated 35 UAVs for the seven power supply centers affiliated to it in a unified manner, and trained 26 drone pilots. Beyond that, it repeatedly carried out technical verification and optimization in the trial use, reducing the time to inspect the base tower 1 from 25 minutes to 15 minutes, indicating an efficiency improvement by 1.8 times compared to the traditional manual inspection, making the accuracy reach 100%.

Instead of revolving around the tower, staring at the equipment for a long time, and being anxious but unable to do anything, Li Yanlin, the specialist staff from Operation and Maintenance Department of Zaozhuang Power Supply Company expressed the pleasure that thanks to the intelligent airborne detection technology, the partial discharge failures found in the power distribution network could be eliminated as soon as they are identified, leading to the great transformation of the operation and maintenance of distribution network from “eliminating present problems” to “preventing them before they are present”, and the formation of a sound situation of intelligent operation and maintenance.

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SOURCE State Grid Zaozhuang Power Supply Company

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KT Corporation and Microsoft Take ‘Giant Step’ to Accelerate AI Innovation in Korea

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Five-year, multi-billion-dollar strategic partnership to drive AI transformation for more than 650 thousand businesses and 17 million consumers across Korea 

Korea-customized AI model collaboration, including OpenAI’s GPT-4o through Azure OpenAI Service, to enable emerging AI use cases for different industry verticals   

KT and Microsoft collaborate on Korean sovereign cloud solution development and market launch to drive cloud and AI innovation for the public sector and regulated industries 

KT will launch a new AX-specialized service company delivering Microsoft-powered AI transformation service to enterprise customers  

KT and Microsoft to further partner for AI ecosystem development and joint R&D, through initiatives including an AX co-innovation center and a Microsoft Research collaboration  

SEOUL, South Korea and REDMOND, Wash., Sept. 29, 2024 /PRNewswire/ — KT Corporation and Microsoft today unveiled a five-year multibillion-dollar partnership, which includes an investment from KT in the areas of Artificial Intelligence (AI), cloud technologies, and IT business, and a resource commitment from Microsoft in the areas of infrastructure and people. Through this partnership, the companies will propel KT’s AI and ICT (AICT) transformation, and accelerate the advancement of AI services and innovation in Korea. 

Following the agreement in June, KT and Microsoft have engaged in ongoing discussions to strengthen ties and outline key areas of collaboration and support. This strategic partnership is expected to drive progress in five pivotal areas: Development of customized AI solutions for Korea, delivering Korean sovereign cloud solutions, the establishment of an AI transformation (AX)-specialized service company, AI R&D capabilities advancement across Korea and KT’s AICT transformation. 

Developing Customized AI Solutions for Korea
KT and Microsoft will engage in engineering collaboration to develop a customized version of GPT-4o and explore developing a customized version of Microsoft’s Phi family of small language models, with KT’s extensive set of high-quality data around Korean culture and industries. These models will be used for both KT’s internal and consumer-facing applications such as customer service chatbots, and also for building industry-specific AI solutions for B2B customers across industry verticals to best serve the needs of Korean consumers and businesses. KT will leverage Microsoft Copilot Studio and Azure AI Studio to develop custom AI agents aimed at differentiating customer experiences. KT plans to expand the development and utilization of KT-custom AI agents not only for consumer use cases in education, healthcare, and in-vehicle infotainment, but also for business applications. Importantly, Microsoft and KT will collaborate closely on further evolving KT’s Responsible AI framework to help ensure the delivery of safe AI services for the Korea market. 

“We are delighted with the partnership between KT and Microsoft, which presents a valuable opportunity to enhance our digital competitiveness,” said Shinhan Bank, a leading financial group in Korea. “By utilizing the KT GPT model, specialized in Korean language and financial services, we aim to deliver innovative AI-driven services to the domestic financial consumers.” 

Delivering Korean sovereign cloud solutions
KT and Microsoft are partnering to develop and launch Secure Public Cloud services, which is KT’s sovereign cloud solution built on Microsoft Cloud for Sovereignty for Korean-regulated industries. KT will drive its Secure Public Cloud business with support from Microsoft, enabling public sector and regulated industry customers to use new platform capabilities for securing data and workloads, providing access to the latest cloud and AI features available on Azure and helping them comply with local privacy and regulatory requirements. 

Accelerating AI transformation through AX-Specialized service company 
KT will establish a new AX-specialized service company to help businesses in Korea transform with the latest AI innovation. The forthcoming KT’s AX-specialized service company will provide advanced Microsoft Cloud and AI expertise and solutions to the Korean market, with plans to expand to broader markets, including ASEAN. Microsoft will support this initiative over the next three years with professional consulting resources to build core practices and capabilities for the new entity. 

Advancing AI R&D capabilities across Korea
Microsoft will support KT in establishing a co-innovation center aimed at accelerating Microsoft technology-driven AI transformation in the Korean market. This center will help businesses build, develop and prototype new AI solutions with Microsoft technology and KT’s AI specialists. Furthermore, KT will invest in fostering new AI startups and developing a partner ecosystem to support nationwide AI transformation. Microsoft will support this initiative by providing Azure credits and technical expertise. For the future of technology collaboration, KT and Microsoft Research (MSR)’s research leaders and business visionaries will explore high-impact research initiatives in network modernization, AI for healthcare, and industry AI adoption and further collaborate with leading academic institutions partnering with KT. 

Accelerating KT’s AICT Transformation with organization-wide upskilling
KT will migrate and modernize existing IT workloads including mission-critical applications, to Microsoft Azure while developing a new data platform and AI services powered by Microsoft Fabric and Azure OpenAI Service. This collaboration will enhance KT’s overall IT infrastructure, making it more agile, resilient, and secure, driving innovation and elevating the customer experience through intelligent automation. KT also intends to deploy Microsoft 365 Copilot and GitHub Copilot, for all KT employees and developers to supercharge productivity of the entire business. Microsoft will assist KT in equipping more than 19,000 employees with cloud and AI skills and enabling more than 5,800 AX specialists to lead a successful transformation through KT group-wide skilling and co-engineering support. 

“The partnership with Microsoft presents a pivotal opportunity, not only for technological collaboration but also for expanding Korea’s AI foundation and driving transformative innovation across industries and daily life,” said KT CEO Young-Shub Kim. “Leveraging this strategic partnership, we aim to rapidly evolve into an AICT company with unparalleled competitiveness in domestic and global markets.”  

“Our strategic partnership brings together KT’s industry expertise with the power of our entire tech stack, from Azure AI to Microsoft 365 Copilot,” said Satya Nadella, Chairman and CEO of Microsoft. “Together, we will help accelerate the AI transformation of Korean organizations across the private and public sector and build new AI-powered experiences for millions of consumers.”

About KT Corporation
KT Corporation is a leading company in Korea’s telecommunications and ICT industries. By building an AX innovation platform based on differentiated AI, Big Data and Cloud competitiveness, and offering it with outstanding network infrastructure, KT is driving evolution into an AICT (AI and ICT) company.

About Microsoft 
Microsoft (Nasdaq “MSFT” @microsoft) creates platforms and tools powered by AI to deliver innovative solutions that meet the evolving needs of our customers. The technology company is committed to making AI available broadly and doing so responsibly, with a mission to empower every person and every organization on the planet to achieve more. 

For more information, press only:
Microsoft Media Relations, WE Communications for Microsoft, (425) 638-7777, rapidresponse@we-worldwide.com

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SOURCE Microsoft Asia

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