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Alibaba International’s Generative AI Toolkit Now Used by Half a Million Merchants as API Calls Double Every Other Month

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SINGAPORE, July 23, 2024 /PRNewswire/ — Alibaba International Digital Commerce Group (“Alibaba International”) announced today that about 500,000 merchants have now adopted its generative artificial intelligence (AI) toolkit across more than 40 e-commerce scenarios. Since the toolkit’s launch last November under the brand “Aidge,” its average daily application programming interface (API) calls have doubled every two months, now exceeding 50 million. At present, more than 100 million product listings on Alibaba International’s platforms have been thoroughly refined and adapted into multiple languages with the help of AI, enabling merchants to increase market reach and lift purchase conversion.

AI is playing an increasingly pivotal role in boosting the operational efficiency of merchants on all of Alibaba International’s e-commerce platforms. Collectively, these platforms have applied generative AI to more than 40 e-commerce scenarios, ranging from product listing refinement and marketing to customer service, design and process automation. In each of the use cases, generative AI has led to a statistically significant boost in content quality, click-through rates, conversion rates or customer satisfaction—sometimes by double digits.

AI capabilities now extend well beyond basic functions such as translation and generating text and images. Leveraging AI’s advanced abilities for customization and solving complex problems, Alibaba International has applied the technology in areas including customer service, chargeback defence and refunds.

In the area of customer service, the 24/7 availability of AI to deliver instant, informed responses—utilizing data from product detail pages (in technical terms, Retrieval Augmented Generation, or RAG)—can effectively address customer queries and facilitate shopping decisions. After adopting AI customer service in June 2024, AliExpress Choice, a premium service of AliExpress offering consumers free shipping, assured on-time delivery and free returns, reported a 29% increase in conversion rates from pre-sales inquiries.

AI also safeguards small and medium-sized businesses from financial setbacks caused by the common issue of chargebacks. When a consumer initiates a chargeback, Alibaba International’s Chargeback Agent promptly generates a dispute letter on behalf of the merchant involved, drawing upon order information such as payment and logistics details. Alibaba International’s pilot application suggests that this tool increases merchants’ chargeback defence success rate by 15% on average.

Building on the initial success, Alibaba International is in the process of launching an AI Refund Agent, providing both merchants and consumers with a more flexible refund solution. With the aim of optimizing customer satisfaction while reducing merchant costs, this automated tool efficiently processes the reasons behind e-commerce transaction disputes and verifies evidence to calculate refund amounts for merchants.

AI also possesses the ability to lower product supply costs for e-commerce merchants. For example, the virtual try-on feature developed by Alibaba International allows apparel merchants to effortlessly create images that display their products on virtual models, all with the simple upload of a clothing item’s image. It boasts a broad selection of model styles, enabling diverse product representations while offering merchants a cost-effective alternative to traditional model photoshoots.

“Global commerce represents a fertile ground for generative AI applications, particularly as LLMs are enhanced for greater multilingual capabilities. It is evident that small and medium-sized businesses stand to benefit the most from AI advancements, enabling them to overcome traditional barriers including the lack of access to talent and human expertise,” said Kaifu Zhang, Vice President of Alibaba International, who leads the company’s AI initiatives.

In addition to its own platforms, Alibaba International is also working with external partners in the cross-border e-commerce space to expand the reach of AI’s benefits. “We strongly believe that in the e-commerce space, generative AI is a real catalyst to fulfill Alibaba’s mission: to make it easy to do business anywhere,” added Zhang.

For more information, please visit: www.aidc-ai.com 

About Alibaba International Digital Commerce Group

Alibaba International Digital Commerce Group is dedicated to supporting the development of global digital trade with AI-powered technology. It operates various platforms with distinctive business models, covering multiple countries and regions around the world.

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View original content:https://www.prnewswire.co.uk/news-releases/alibaba-internationals-generative-ai-toolkit-now-used-by-half-a-million-merchants-as-api-calls-double-every-other-month-302203800.html

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TVCMALL Leads Wholesale Innovation for Simplified Online Retail Business Success at CES 2025

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January 11, 2025

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LAS VEGAS, Jan. 11, 2025 /PRNewswire/ — CES 2025, one of the largest tech events globally, concluded with over 4,000 exhibitors showcasing breakthroughs in AI, digital health, and mobility. TVCMALL, a leading one-stop B2B wholesaler, made its second consecutive appearance at the event, delivering comprehensive solutions and introducing a new brand, LEMONDA. With a focus on eco-friendly products and AI-driven accessories, TVCMALL is redefining the wholesale experience for global entrepreneurs.

Revolutionizing Wholesale with AI and Sustainability
TVCMALL is a one-stop platform offering over 1 million SKUs, including mobile accessories, smart tech, and consumer electronics. At CES 2025, the company presented a range of cutting-edge products, from biodegradable phone cases to AI-driven gadgets like Meta Quest 3 headbands, wireless chargers, power banks, and gaming accessories. As part of its innovative approach, TVCMALL launched LEMONDA, a lifestyle brand focused on sustainability. Featuring lightweight, corrosion-resistant resin smartwatch straps and eco-friendly packaging, LEMONDA aligns with the growing demand for green solutions in tech, further cementing TVCMALL’s commitment to a sustainable future.

Comprehensive Solutions for Retailers
TVCMALL simplifies sourcing with an extensive catalog and AI-powered ordering systems, allowing businesses to streamline purchasing and make data-driven decisions. With no minimum order quantity (MOQ) on most products and a flexible dropshipping service, TVCMALL supports businesses with customized solutions tailored to their needs. Whether through personalized packaging or exclusive designs, TVCMALL helps entrepreneurs enhance their brand visibility and stay competitive. The platform also integrates with Amazon and custom APIs for a seamless experience.

Commitment to Quality and Global Growth
TVCMALL is dedicated to helping entrepreneurs succeed in both established and emerging markets. By offering competitive prices, fast delivery, and in-depth market insights, TVCMALL empowers businesses to expand into regions like Europe, Southeast Asia, and Brazil. The company works with trusted partners like Dux Ducis, CaseMe, and Nillkin, ensuring the reliability and quality of its offerings. Additionally, TVCMALL provides value-added services like product photography, factory inspections, and certifications (CE, RoHS), assisting clients with smooth market entry.

“At TVCMALL, our vision is to build a more generous and thriving world,” said Leo Chen, Founder and Chairman of TVCMALL. “CES 2025 is not just an exhibition for us; it’s an opportunity to collaborate, innovate, and inspire a new era of retail and technology.”

For more information, please visit www.tvcmall.com or contact sales@tvcmall.com.

Photo – https://mma.prnewswire.com/media/2593486/TVCMALL_booth_layout_at_CES_2025.jpg

View original content:https://www.prnewswire.co.uk/news-releases/tvcmall-leads-wholesale-innovation-for-simplified-online-retail-business-success-at-ces-2025-302345615.html

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The green power trading electricity volume in Turfan has surged significantly in 2024

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January 11, 2025

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TURFAN, China, Jan. 11, 2025 /PRNewswire/ — On January 9, 2024, data released by Xinjiang Power Trading Centre Co., Ltd. indicated that the green power trading electricity volume in the Turfan region reached 0.97 billion kWh, representing a remarkable year-on-year increase of up to 14 times. This substantial growth underscores the region’s successful transition towards green energy.

State Grid Turfan Power Supply Company has taken proactive measures to expedite the development of the green power market. The company has facilitated the government’s introduction of a renewable energy consumption action plan, specifying new energy consumption ratios for key energy-consuming entities and establishing a market mechanism with a high proportion of new energy. These efforts have effectively promoted the “new energy participation in all trading varieties of the 24-hour curve” trading model and ensured continuous market opening on working days, thereby better accommodating the fluctuating characteristics of new energy output.

Furthermore, State Grid Turfan Power Supply Company established a green power certificate service station in Gaochang District, providing customers with convenient green power trading services and fostering a green consumption atmosphere throughout society. During the Autonomous Region Tourism Development Conference and the Turfan Grape Festival, the company achieved 100% green power supply and assisted three export-oriented enterprises in achieving low-carbon transformation, thereby enhancing the international influence of their brands.

Looking ahead, State Grid Turfan Power Supply Company will continue to implement measures to expand its “Power Supply + Energy Efficiency Bill” service, guiding society towards more efficient, economical, and environmentally friendly electricity usage, and contributing to the clean and low-carbon transformation of local energy resources.

View original content:https://www.prnewswire.com/apac/news-releases/the-green-power-trading-electricity-volume-in-turfan-has-surged-significantly-in-2024-302348525.html

SOURCE State Grid Turfan Power Supply Company

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Equipboard Unveils Sleek Redesign to Enhance Music Gear Discovery for Musicians Worldwide

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4 hours ago

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January 11, 2025

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Redesign Introduces Modern Features, Streamlined Navigation, and Richer Content to Inspire and Support Music Makers Globally

AUSTIN, Texas, Jan. 11, 2025 /PRNewswire-PRWeb/ — Equipboard, the leading online community for musicians and gear enthusiasts, announces the launch of its newly redesigned website. With a modern look, streamlined navigation, and powerful new features, the redesign sets a new standard for connecting artists, producers, and hobbyists with the tools they need to create music.

Since its inception in 2013, Equipboard has grown into the world’s largest database of music gear used by professionals and amateurs alike. The redesign reflects the platform’s commitment to fostering creativity, offering transparent information, and making gear discovery and purchasing easier and more enjoyable for its global user base.

What’s New?

Equipboard’s redesign is more than just a fresh coat of paint. It introduces a host of improvements aimed at elevating the way users explore, share, and connect over their favorite gear:

    Modernized Design: A sleek, responsive layout ensures a seamless experience across all devices, with improved readability and accessibility.    Enhanced Navigation: Faster, more intuitive browsing helps users discover gear, artists, and inspiration effortlessly. Whether searching for a guitarist’s pedalboard or a producer’s go-to synth, the information is now at their fingertips.    Richer Content: Equipboard now features in-depth guides, expert-curated collections, and a revamped artist gear section to inspire and inform users at all levels of their musical journey.    Personalized Experience: Registered users can now enjoy a more tailored interface, saving their favorite gear and creating wishlists for their next creative adventure.    Price Comparisons Across Leading Retailers: Equipboard helps musicians make informed decisions by comparing prices on music gear from top retailers, ensuring they get the best value for their investment.    Community-Focused Features: New tools make it easier for users to contribute to Equipboard’s ever-growing database, ensuring the platform remains the most trusted source for music gear information.

“Equipboard has always been about empowering musicians by connecting them with the tools and insights they need,” said Michael Pierce, Co-Founder. “This redesign reflects our commitment to innovation and community, creating an experience that’s as inspiring as the gear our users discover. From in-depth artist insights to real-time price comparisons, we’re excited to see how these improvements help musicians worldwide make better gear choices and create amazing music.”

About Equipboard

Equipboard is the ultimate online resource for musicians and gear enthusiasts. With a mission to provide transparent, community-driven information about the gear used by artists and professionals, Equipboard has become a trusted destination for millions of music creators. The platform also simplifies the buying process with its innovative price comparison tool, helping users find the best deals from leading retailers. From electric guitars to studio monitors, Equipboard’s extensive database helps users make informed decisions about their music-making journey.

The redesigned Equipboard is now live at https://equipboard.com, offering a fresh look and enhanced tools to support music creators in exploring the gear behind their favorite artists’ sound.

Media Contact

Michael Pierce, Equipboard, 888-888-8888, contact@equipboard.com, https://equipboard.com/

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SOURCE Equipboard

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