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Escala 24×7 and DANAconnect Join Forces to Accelerate the Adoption of GenAI on AWS in the Financial Services Industry

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Escala 24×7 has made a significant investment in DANAconnect. Together, they unite forces to drive GenAI adoption on AWS, revolutionizing the financial services industry with AI-powered solutions that enhance efficiency and customer experience.

WESTON, Fla., July 14, 2024 /PRNewswire-PRWeb/ — One of the greatest challenges for financial institutions and insurers is adopting Artificial Intelligence (AI) and intelligent process automation to increase sales and reduce costs. In response to this need, Escala 24×7 and DANAconnect have teamed up to offer clients the ability to implement cutting-edge technologies quickly, with accelerated returns on investment powered by AI on Amazon Web Services (AWS).

“Generative Artificial Intelligence is not something we will see in the future; it is the reality of the moment, a technological turning point, and the gateway to innovation, growth, and business success.” — Ignacio Perez, Chief Revenue Officer of Escala 24×7

To solidify this alliance, Escala 24×7 has made a significant investment in DANAconnect. This investment enables a winning strategy based on Artificial Intelligence that sets them apart as leaders in cloud service offerings for organizations in the financial and insurance industries.

The outlook for 2024 is encouraging, with a predicted 5% growth for the entire IT industry in Latin America. According to the International Data Corporation (IDC), by 2027, the top 5,000 companies in Latin America will allocate more than 25% of their basic IT spending to AI initiatives, leading to a double-digit increase in product and process innovation rates.

Secure, Efficient, and Automated Digital Interactions with AI

Escala 24×7 is AWS’s most experienced partner in using AI in technology services for the financial sector, and DANAconnect is the leading software-as-a-service company in Customer Communication Management (CCM) from a business perspective for this industry in Latin America. Understanding the challenges and obstacles for this industry, Escala 24×7 and DANAconnect have designed tailored solutions that help banks and insurers automate processes and securely and efficiently manage digital interactions, while creating exceptional digital experiences for their clients, increasing sales and renewals of financial products, and reducing the costs associated with contacting and processing operations.

“Our platform and Escala 24×7’s cloud expertise are the perfect complement. Escala 24×7 brings its deep knowledge of the AI components offered by AWS, and DANAconnect provides its extensive business-oriented AI expertise. This way, we accelerate the development of solutions for specific cases for banks and insurers, which are already being implemented for clients,” said Paul Kienholz, CEO of DANAconnect.

This investment from Escala 24×7 in DANAconnect addresses the business needs of financial institutions with a winning formula that combines expertise in cloud services for the banking and insurance industry, business process automation, and GenAI.

Currently, one of the most in-demand solutions in the financial sector is identity validation using Artificial Intelligence (AI). Biometric video signatures and real-time document verification significantly improve operational efficiency. By automating and streamlining the identity validation and document authentication process, the time and costs associated with onboarding, product renewals, and new sales are reduced, facilitating a smoother experience for both clients and financial institutions.

Other solutions include personalized message creation, automatic payment reminders, customer satisfaction surveys, and offering additional products or services to clients based on their profiles, needs, and consumption expectations, thereby enhancing communication, making it more personalized, relevant, timely, and efficient.

“Generative Artificial Intelligence is not something we will see in the future; it is the reality of the moment, a technological turning point, and the gateway to innovation, growth, and business success. The synergy between Escala 24×7 and DANAconnect allows us to build solutions on AWS for our over 400 clients, with solid and proven returns on investment, based on cutting-edge services,” said Ignacio Perez, Chief Revenue Officer of Escala 24×7.

“We already have GenAI cases that we are implementing for clients, such as extracting information from documents like insurance policies and account statements to provide support or assistance responses based on the information in the documents. We also create communication pieces for marketing and business intelligence purposes,” added Paul Kienholz, CEO of DANAconnect.

The powerful collaboration between Escala 24×7 and DANAconnect enables the offering of practical AI applications for the financial services industry, such as:

Accelerating client onboarding through document automation.User identity authentication using advanced biometric recognition technologies.Identity document validation for all countries in the Americas and text validation in documents of various image and PDF formats.Remote signing of legal documents and contracts through biometric signatures, complemented by automatic PDF generation and digital document signing.Proof of life verification before approving transactions related to retirement funds, pensions, and insurance.Natural Language Processing (NLP) that allows clients to query information contained in PDF documents via voice or text commands.Enhanced client experience through AI and NLP-powered chatbots, providing immediate and accurate responses to client inquiries and requests.Generating highly personalized and relevant content for marketing communications, enhancing cross-selling and upselling opportunities.

All these solutions are integrated into a single low-code automation platform, facilitating omnichannel communication, efficiently managing communications through channels such as email, SMS, WhatsApp, automated calls, among others.

“In addition to promoting the use of GenAI on AWS for the financial services industry, our alliance aims to improve the end-client experience for banks and insurers, increasing their sales and reducing costs. All this while accelerating the digital transformation of this industry with personalized and scalable solutions, ensuring greater operational efficiency, regulatory compliance, and a permanent focus on innovation,” concluded Ignacio Perez, Chief Revenue Officer of Escala 24×7.

About DANAconnect

DANAconnect is a Customer Communication Management (CCM) platform designed to automate and streamline customer interactions for banks, insurers, and companies in the financial ecosystem. It addresses clients’ needs with AI-powered solutions. Every month, DANAconnect sends at least one communication to 10% of the population of the Americas, showcasing its market leadership and ability to handle large volumes of transactions effectively and efficiently through an omnichannel solution.

About Escala 24×7

Escala 24×7 is a cloud initiative accelerator, Premier Partner of Amazon Web Services (AWS), winners of the AWS Partner of the Year award for two consecutive years (2022 and 2023), with over 12 years of experience, 12 AWS competencies, clients in 19 countries, a team of professionals with over 300 certifications, and more than 1,000 successful implementations in companies across Latin America. Experts in designing, implementing, operating, supporting, and optimizing environments on Amazon Web Services (AWS), guaranteeing agility, security, and cost savings in the services they provide to their clients. More than cloud service providers, they are growth, innovation, and transformation allies for organizations.

Media Contact

Fabiana Arroyo, DANAconnect Corp., 1 5144243782, marketing@danaconnect.com, https://www.danaconnect.com

View original content:https://www.prweb.com/releases/escala-24×7-and-danaconnect-join-forces-to-accelerate-the-adoption-of-genai-on-aws-in-the-financial-services-industry-302196160.html

SOURCE DANAconnect Corp.

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L’Oréal Hong Kong Wins Prestigious Gold Award at the Hong Kong Awards for Environmental Excellence

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Company Recognised for Outstanding Sustainability Achievements in the “Shops and Retailers” Sector

HONG KONG, Jan. 13, 2025 /PRNewswire/ — L’Oréal Hong Kong received the Gold Award in the “Shops and Retailers” sector at the annual Hong Kong Awards for Environmental Excellence (HKAEE). This esteemed award, organised by the Hong Kong Environmental Campaign Committee in collaboration with the Environment and Ecology Bureau and major chambers of commerce, highlights the company’s exceptional achievements in sustainability under its “L’Oréal For the Future” commitment.

As the beauty market leader in Hong Kong, L’Oréal has been accelerating sustainable transformation across its entire value chain, from product innovation, sourcing, transportation to retail and consumption.

Eva Yu, President and Managing Director of L’Oréal Hong Kong, expressed her gratitude for the recognition, “We are deeply honoured to receive the Gold Award at the Hong Kong Awards for Environmental Excellence. This is a testament to our unwavering commitment to sustainability. As the market leader, it is our responsibility to not only provide the best in beauty, but also lead in meaningful actions to protect the environment and contribute to the community we serve.”

The assessment of HKAEE award covered stringent criteria from green leadership, sustainability programs and performance, to partnerships. L’Oréal Hong Kong was recognised for the following sustainability achievements in the past year:

Green Office: L’Oréal Hong Kong’s office is LEED Platinum certified, uses 100% renewable energy, and has been reducing energy consumption year on year with different energy efficiency features.

Green Operations: All local packaging of L’Oréal products is plastic-free and all disposals from warehouse are recycled. The company also aims to minimise CO2 emissions in transportation by using sea and rail shipment as well as electric vehicle in local transport.

Green Retail: 100% of new stores under L’Oréal Hong Kong are eco-designed. The stores use sustainably sourced and certified materials, as well as reusable and recyclable materials.

Green Consumption: Through joint efforts by L’Oréal Hong Kong’s 17 brands, and its partnership with Watsons stores across the city, over 600,000 empty beauty bottles have already been collected from consumers for recycling. To further reduce packaging waste, the company is introducing more refillable beauty products to the Hong Kong market. Refillable products use less packaging, thus providing more sustainable options for environmentally conscious consumers.

L’Oréal Hong Kong continues to lead the beauty industry in sustainability efforts, proving that environmental responsibility and business success can go hand in hand.

For high-res photos, please see it here.

About L’Oréal

For 115 years, L’Oréal, the world’s leading beauty player, has devoted itself to one thing only: fulfilling the beauty aspirations of consumers around the world. Our purpose, to create the beauty that moves the world, defines our approach to beauty as essential, inclusive, ethical, generous and committed to social and environmental sustainability. With our broad portfolio of 37 international brands and ambitious sustainability commitments in our L’Oréal for the Future programme, we offer each and every person around the world the best in terms of quality, efficacy, safety, sincerity and responsibility, while celebrating beauty in its infinite plurality. With more than 90,000 committed employees, a balanced geographical footprint and sales across all distribution networks (e-commerce, mass market, department stores, pharmacies, perfumeries, hair salons, branded and travel retail), in 2023 the Group generated sales amounting to 41.18 billion euros. With 20 research centers across 11 countries around the world and a dedicated Research and Innovation team of over 4,000 scientists and 6,400 Digital talents, L’Oréal is focused on inventing the future of beauty and becoming a Beauty Tech powerhouse. More information on https://www.loreal.com/en/mediaroom

About L’Oréal For the Future

“L’Oréal For the Future” is L’Oréal’s global sustainability programme that outlines the company’s vision and commitments for 2030. The initiative focuses on transforming L’Oréal’s operations to respect planetary boundaries by addressing key environmental challenges. Commitments include achieving 100% renewable energy for all operated sites by 2025, ensuring that by 2030 all water used in industrial processes will be recycled and reused, and that 100% of biobased ingredients for formulas and packaging materials will be traceable and sourced sustainably, with none linked to deforestation. L’Oréal also aims to reduce greenhouse gas emissions across all scopes by 50% per finished product by 2030.

For more information on “L’Oréal For the Future,” please visit: www.loreal.com/en/commitments-and-responsibilities/for-the-planet/    

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SOURCE L’Oréal Hong Kong

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Pollo AI Releases Multi-Model Support, Offering All-in-One Video Generation Capabilities

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SINGAPORE, Jan. 12, 2025 /PRNewswire/ — Pollo AI, an innovative leader in AI-powered video generation, today announced the launch of a new feature that allows users to select from a range of well-known AI video models, making it an all-in-one AI video generation platform.

With the introduction of multi-model support, users can now choose from popular AI video models on Pollo AI, including Kling AI, Hailuo AI, Runway, Vidu AI, Luma AI, and PixVerse. The multi-model support is available on Pollo AI’s text to video and image to video generators. These model options enhance the versatility and customization of the Pollo AI platform, empowering creators to experience different technologies to produce their videos.

Camille Sawyer, CEO of HIX.AI, the parent company of Pollo AI, expressed her enthusiasm for the new feature, stating, “At Pollo AI, we believe in fostering creativity without limits. By integrating multiple AI models, Pollo AI has become an all-in-one platform enabling our users to explore diverse cutting-edge video generation technologies at one place.”

Each model offers distinct customization options that cater to various creative needs, such as output video style, video length, resolution, motion range, aspect ratio, and camera movement. This feature is designed to provide users with the flexibility to bring their visions to life in ways that best suit their projects on Pollo A.

It is seamless and intuitive to access and use the different models offered in this all-in-one AI video generator. After log in to your Pollo AI account, on the UI of the generators, you’ll find the option to select from the various available AI models. After choosing your preferred model, you can customize the settings it comes with and start your generation.

“We believe the multi-model support will ultimately enhance their storytelling capabilities,” Camille added. “This update is a testament to our commitment to innovation and our dedication to supporting creators in their artistic journeys.”

This multi-model support feature is now available to all users. For more information about this feature and to start creating with any of the models, visit https://pollo.ai/text-to-video or https://pollo.ai/image-to-video.

MEDIA CONTACT
Camille Sawyer
CEO, HIX.AI
support@pollo.ai 

View original content:https://www.prnewswire.com/news-releases/pollo-ai-releases-multi-model-support-offering-all-in-one-video-generation-capabilities-302348811.html

SOURCE Pollo AI

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SUS ENVIRONMENT, Global Leading WtE Corporation, Launches New Brand Identity

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SHANGHAI, Jan. 13, 2025 /PRNewswire/ — As the world’s population grows and industrialization accelerates, the conflict between energy and the environment is intensifying. The search for a balance between energy supply and environmental protection has become a crucial issue for global sustainable development.

In January 2025, SUS ENVIRONMENT launches new global brand identity. This renewal improves the brand image and enriches the brand connotation, bolstering its commitment to global sustainable development.

PART 1: Logo Renewal

The abbreviation “SUS”,” which is derived from “sustainable”,” emphasizes the company’s mission to create a cleaner and more friendly living environment through waste-to-energy solutions. Inspired by the traditional Chinese Tai Chi diagram, the graphic incorporates the concept of cyclic generation, shows the characteristics of energy recycling and expresses the brand endless vitality.

PART 2: Mission Connotation Expansion  

The refreshed brand highlights SUS ENVIRONMENT’S unwavering focus on stakeholder benefits:

Environmental Impact: Solving waste disposal challenges to create cleaner environments.Employee Well-Being: Promoting diversity, equity and inclusiveness to enhance employee satisfaction.Community Engagement: Building supportive environments to improve community living standards.Business Integrity: Establishing fair and transparent practices to strengthen partnerships.

PART 3: Brand Colors

The primary colors of SUS ENVIRONMENT are blue and green to symbolize technological innovation and environmental protection. They are complemented by metallic gold and technical silver to convey high quality and stability. Together, these colors embody the core values of the brand: Professionalism, Innovation, Vitality, and Trustworthiness.

The new global brand identity heralds the next chapter for SUS ENVIRONMENT. In the future, SUS ENVIRONMENT will leverage its strength to make the world a better place.

About SUS ENVIRONMENT

SUS ENVIRONMENT is the world’s largest provider of waste incineration equipment and technology, as well as one of the top three investors and operators of waste-to-energy projects (low-carbon Eco-industrial parks) globally. 

As of June 2024, SUS ENVIRONMENT has established 10 management centers worldwide, providing environmental and energy services to over 100 million people. It has invested in and constructed 84 waste-to-energy projects (low-carbon Eco-industrial parks), with a daily processing capacity 110,000 tons of municipal solid waste and annual green power generation of approximately 18,000 GWh. Its equipment and technology are applied in 277 waste-to-energy plants across the world, comprising 518 incineration lines, with a daily capacity 290,000 tons of municipal solid waste. 

View original content to download multimedia:https://www.prnewswire.com/apac/news-releases/sus-environment-global-leading-wte-corporation-launches-new-brand-identity-302348819.html

SOURCE Shanghai SUS ENVIRONMENT Co.,Ltd.

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