Connect with us

Technology

Locobuzz Recognised by Microsoft as AI First Mover in leveraging GenAI for Customer Experience Management

Published

on

MUMBAI, India, July 10, 2024 /PRNewswire/ — Locobuzz, a global leader in customer experience management (CXM), is thrilled to share that it has been recognised for its pioneering work in AI-powered CXM solutions as AI First Mover by Microsoft.

Locobuzz believes the future of customer experience management lies in AI as a copilot, augmenting an agent’s capabilities to draft complex responses with a click of a button and enabling them to navigate intricate knowledge bases and business processes efficiently. By leveraging AI, agents can minimize their learning curve and maximize their effectiveness.

“We are thrilled to be recognised as an AI First Mover by Microsoft,” said Vishal Agarwal, CEO of Locobuzz. “This recognition is a testament to our dedication to pushing the boundaries of AI in customer experience management. Our partnership with Microsoft has been instrumental in our journey, and we look forward to continuing to drive innovation in this space.”

Enhancing Agent Capabilities with AI led Data-Driven Insights

At Locobuzz, AI is viewed as a valuable copilot, assisting agents by summarizing conversations, suggesting next steps, and even recommending appropriate responses by also translating it to desired languages. This innovative approach is made possible through the use of Azure GPT APIs, which drive Locobuzz’s AI solutions.

“At Locobuzz, our vision is to empower businesses with deeper insights into their digital data, enabling them to understand what works, identify areas for improvement, and automate content categorization for enhanced decision-making. We are committed to helping our customers unlock the full potential of their data to stay ahead in the digital landscape,” added Nitin Agarwal, CTO at Locobuzz.

Measurable Results and Continuous Innovation

Locobuzz’s AI solutions have delivered measurable results for clients, including a 20-30% reduction in average handle time (AHT) and a 25-40% increase in agent productivity. By continuously enhancing its platform with advanced AI capabilities like predictive analytics and real-time sentiment analysis, Locobuzz empowers businesses to make data-driven decisions and improve customer loyalty.

About Locobuzz

Locobuzz is a global enterprise software company specializing in digital customer experience management. Its unified CX platform integrates advanced AI, ML, Big Data, and Analytics to provide real-time customer insights, automated support, and end-to-end social media management. Trusted by over 300 Fortune 500 companies across various industries, Locobuzz operates in seven countries, including India, the Middle East, Southeast Asia, the USA, the UK, and Sri Lanka.

Learn More: https://locobuzz.com

About Microsoft AI First Movers Program

The Microsoft AI First Movers Program recognizes organizations at the forefront of AI innovation. These companies leverage Microsoft’s advanced AI technologies to drive digital transformation and deliver cutting-edge solutions across various industries.

For more details on Locobuzz’s recognition as an AI First Mover, visit: Locobuzz – AI First Movers.

Disclaimer:
The information in this press release is as of its release date and based on what was available to Locobuzz at that time. It may include forward-looking statements subject to risks and uncertainties that could cause actual results to differ. Locobuzz is not obligated to update these statements. All product names and trademarks are owned by their respective owners.

Logo: https://mma.prnewswire.com/media/2337873/4601414/Locobuzz_Logo.jpg

 

View original content:https://www.prnewswire.com/in/news-releases/locobuzz-recognised-by-microsoft-as-ai-first-mover-in-leveraging-genai-for-customer-experience-management-302193162.html

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Technology

EaseUS Todo PCTrans 14.0 Now Updated for Enhanced Transfer Experience

Published

on

By

NEW YORK, Nov. 15, 2024 /PRNewswire/ — EaseUS is a prominent provider of solutions for data backup and recovery, file transfer, and disk management tailored for Windows PC and server users. Recently, it announced the release of EaseUS Todo PCTrans 14.0, which has rolled out significant upgrades aimed at faster transfer speed and intuitive interface. This update perfectly meets the growing need for advanced data migration solutions in both personal and professional settings.

New Feature – Direct Cable Connection

The most notable new feature of Todo PCTrans 14.0 is the direct cable transfer option, which enables users to enjoy faster and more efficient data migration. 

Connection Methods: Users can connect their computers using either an Ethernet or USB Type-C cable, facilitating a seamless transfer process.Working Principle: The function employs a peer-to-peer connection, enabling high-speed data transfers without relying on internet connectivity.Benefits: Enhanced transfer speed and reliability – It offers 5-10 times faster transmission speed than a WiFi connection. Significantly reduce the time required to move large files and applications between PCs, making it faster to move files, applications, and settings without the need for a network setup or the hassle of poor WiFi signal.

User Interface Adjustments for Better Transfer Experience

To optimize and simplify interface design, EaseUS Todo PCTrans v14.0 has implemented several specific changes, including:

Data Transfer: This is a three-in-one integration of features. It merged the PC to PC transfer, Backup & Restore, and Data Rescue into one single functionality, streamlining the interface focused on data transfer and making it easier for users to navigate.Local Migration Navigation: The App Migration feature has now been renamed to Local Migration. It reflects a shift in focus towards transferring applications directly between local disk partitions on a PC, such as to transferring installed apps from C to D, changing programs default install locations, and freeing up disk space.More Tools Section: Five essential functionalities are now categorized for easier access, including quick and remote file transfer, system cleanup, large file cleanup, App uninstaller, and product key finder.

These enhancements in EaseUS Todo PCTrans 14.0 significantly improved the efficiency of data migration, making it an invaluable asset for anyone looking to upgrade or transition between PCs seamlessly.

From Techradar:

“EaseUS Todo PCTrans is a user-friendly PC transfer tool that simplifies the process of moving data, applications and user settings from one PC to another. This tool is especially useful when upgrading to a new PC or reinstalling an operating system, ensuring important files and applications are not lost in the process.”

Pricing and Availability:

Free for users that first try this tool, EaseUS Todo PCTrans Free is available here:
https://www.easeus.com/free-pc-transfer-software/

EaseUS Todo PCTrans Professional Edition is available at:
https://www.easeus.com/pc-transfer-software/pctrans-pro.html

EaseUS Todo PCTrans Server Edition is available at:
https://www.easeus.com/pc-transfer-software/pctrans-technician.html

About CHENGDU Yiwo Tech Development Co., Ltd.:
The company provides professional IT solutions for home, education and SMB users, service providers as well as international corporations in data recovery, backup software, system optimization and partition manager on both Windows and Mac platforms. For Windows OS, its major products are Data Recovery Wizard, EaseUS Todo Backup, EaseUS Todo PCTrans, EaseUS Partition Master, EaseUS Disk Copy, EaseUS Fixo and EaseUS CleanGenius. For Mac OS, it has EaseUS Mac Data Recovery Wizard, EaseUS Partition Master For Mac, EaseUS Fixo For Mac and CleanGenius.

“EaseUS” is registered trademark of CHENGDU Yiwo Tech Development Co., Ltd. All other trademarks acknowledged.

View original content:https://www.prnewswire.com/news-releases/easeus-todo-pctrans-14-0-now-updated-for-enhanced-transfer-experience-302303820.html

SOURCE EaseUS Software

Continue Reading

Technology

Country Music Artist Joe Nichols Announces Non-Profit Organization Established to Combat Warfighter Suicide in the Special Operations Community

Published

on

By

Co-founders Andy Wirth, Joe and Heather Nichols launch The Impossible Foundation at livestreamed event featuring a press conference, panel discussion and a special live performance by Nichols

BOZEMAN, Mont., Nov. 15, 2024 /PRNewswire/ — Three-time GRAMMY-nominated singer and multi-platinum selling recording artist Joe Nichols his wife, Heather Nichols, are joined by close friend and business executive Andy Wirth in announcing the establishment of The Impossible Foundation. The Impossible Foundation has been set up as nonprofit organization with the mission of being a force multiplier in combatting the accelerating rates of suicide within the special operations community. 

Joe Nichols Announces Non-Profit Organization The Impossible Foundation to Combat Warfighter Suicide

Watch The Impossible Foundation’s Launch Video HERE.

Within our country’s military, since 2001, suicide has claimed over 140,000 warfighters’ lives, 20 times the number of fatalities associated with the wars in Iraq and Afghanistan. This alarming statistic compelled Andy Wirth to join forces with friends Joe and Heather Nichols and establish The Impossible Foundation, which is headquartered in Bozeman, Montana.

“Our deep sense of gratitude and indebtedness for all who have served and are serving our great country, coupled with our unfaltering patriotism, brought about the drive to stand up The Impossible Foundation,” said Joe Nichols. “Nearly 25 years after it commenced, our newsfeeds don’t contain much on the Global War on Terror. In fact, they’ve largely gone quiet and, not surprisingly, many consider the battles over…they’re most certainly not.” 

“Not only does the global war on terror remain a kinetic and lethal environment for our country’s warriors, but some warfighters have returned home with their own fight…battles of a different kind,” said Andy Wirth, co-founder and board chairman. “Too many times, those warfighters see their battles as unwinnable, and the challenges seem to be impossible to overcome. Tragically, some chose a permanent solution to a temporary problem. The loss of a warfighter to suicide is rarely reported by the news…in turn, we rarely hear about that heart rendering event. Truly, when a warfighter takes their own life, it’s a heartbreaking result from a personal battle and while unknown and unheard to most, it generates a deafening echo for eternity.”

Established as largely a grant issuing not-for-profit, The Impossible Foundation will raise funds which will be provided to organizations that have high-impact and effective programs that reduce and reverse the accelerating rates of warfighter suicide.  The organization will focus on active duty and retired warfighters that have been and are part of the special operations community, including USSOCOM and other US Government organizations that have an adjacency to our country’s special warfare activities.

The launch event will feature interviews with panelists including Joe & Heather Nichols, Andy Wirth and feature two special guests, Steven Cashen, Sergeant First Class, US Army (Ret.) and Brian Gilman, Colonel, US Marine Corps (Ret.).  

The launch event livestreamed from the organization’s website,  theimpossiblefoundation.org  commencing at 1:00pm eastern, Friday, November 15, 2024, live from The Dallas Bull in Tampa, Florida.  Those attending the event will include industry VIP’s, supporters and members of the US Special Operations Command, headquartered at MacDill Air Force Base in Tampa, Florida. The livestream will continue with a special performance by The Impossible Foundation co-founder Joe Nichols.

The inspiration for the organization’s name and ethos is derived from Joe Nichol’s first hit song, “The Impossible”, in which in the lyrics and song’s message speaks to circumstances which are seemingly impossible to overcome, but with faith and belief in the impossible, one can prevail.

The Foundation is interested in securing direct support by way of donations of any amount which can be made through its website:  theimpossiblefoundation.org.  The Impossible Foundation also seeks to engage companies and individuals that have interest in the Founders Legion, which involves material, direct financial support and includes participation in the organization’s advisory council. Those interested in being a major part of The Impossible Foundation through the Founders Legion are encouraged to contact Andy Wirth, cofounder and board chairman at awirth@theimpossiblefoundation.org

ABOUT THE IMPOSSIBLE FOUNDATION:
The Impossible Foundation is a Colorado nonprofit corporation, which is based out of Bozeman, Montana. The Foundation has applied to the IRS for recognition as a Section 501(c)(3) tax-exempt organization. Subject to application is approval, charitable donations to The Impossible Foundation will be tax deductible to the extent permitted by law, regardless of when made. The Foundation will grant funds to organizations with programs aligned with the Foundation’s mission. Grants issued to recipient organizations will take place following a rigorous review process. Currently, the directors and officers of The Impossible Foundation include Messrs. Nichols and Wirth and Mrs. Nichols. Over the following nine months, the organization will be expanding its board of directors, which will directly participate in the governance, strategic planning and operations of The Impossible Foundation. Watch The Impossible Foundation’s Launch Video HERE.

MEDIA CONTACT: 

Andy Wirth, Cofounder & Chairman, at awirth@theimpossiblefoundation.org and (406) 595-7407

Jay Jones, Jay Jones Music, jay@jayjonesmusic.com and (615) 400-0254

View original content to download multimedia:https://www.prnewswire.com/news-releases/country-music-artist-joe-nichols-announces-non-profit-organization-established-to-combat-warfighter-suicide-in-the-special-operations-community-302307293.html

SOURCE The Impossible Foundation

Continue Reading

Technology

Intertribal Software Raises Strategic Investment

Published

on

By

DURANT, Okla., Nov. 15, 2024 /PRNewswire/ — Intertribal Software, a provider of member services software to Tribal governments founded in 1993, is pleased to announce that it has raised a majority strategic investment from Quality Standard. The investment will deepen Intertribal’s position as the leading software provider exclusively focused on helping Tribal governments deliver critical services to their members. Founders Steve Wilcox (CEO) and Skip Lamb (CTO) will continue to lead the business and remain owners of the company alongside Quality Standard.

In addition to its OneTribe® suite, Intertribal is also a strategic partner and reseller of Laserfiche®, the leading workflow automation and records management solution for Tribes. OneTribe and Laserfiche integrate natively and provide Tribal governments with a one-stop solution for digital transformation.

“We serve a unique customer base that values long-term partnerships. When we looked for the right partner for Intertribal, we wanted someone committed for the long-haul to the Tribal community and our team – someone who could help us grow support for our customers over our next 30-year chapter,” said Steve Wilcox. “We found that with Quality Standard, and we’re excited about the opportunities this investment will create for our Tribal customers as well as our dedicated team.”

“Tribes need software that is responsive to their unique needs, including protecting Tribal data sovereignty,” added Skip Lamb. “Quality Standard embraced that from the start, and they share our goal of remaining focused on serving Tribes as we use this investment to grow our team and build the next generation of our technology.”

Quality Standard co-founder Khalil Tawil added, “It is an honor to partner with Steve, Skip, and the entire Intertribal team. They bring a profound respect for Tribal governments and a passion for improving the lives of the members they serve. We feel privileged to support their mission today and for decades to come as they deepen their position as a leading technology partner to Tribes.”

About Intertribal Software

Intertribal provides software that helps Tribal governments efficiently manage their Member Service programs from department to enterprise. Since 1993, Intertribal Software has been a pioneer in creating enterprise Tribal Data Management systems for Tribal Governments nationwide.

About Quality Standard

Quality Standard is a permanent home for exceptional software companies and the teams who lead them. It partners with category-leading businesses with devoted teams and loyal customers. With a committed capital base and perpetual time horizon, Quality Standard partners with and builds customer-centric companies over decades.

View original content to download multimedia:https://www.prnewswire.com/news-releases/intertribal-software-raises-strategic-investment-302307278.html

SOURCE Quality Standard

Continue Reading

Trending