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Field Service Management (FSM) Software Market size is set to grow by USD 1.890.3 million from 2024-2028, Various pricing strategies by vendors to boost the market growth, Technavio

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NEW YORK, July 10, 2024 /PRNewswire/ — The global field service management (FSM) software market  size is estimated to grow by USD 1.89 billion from 2024-2028, according to Technavio. The market is estimated to grow at a CAGR of over 14.27%  during the forecast period.  The rapid growth of the FSM market is primarily driven by increasing adoption of advanced technologies like predictive analytics, aimed at enhancing operational efficiency and customer satisfaction. Vendors are leveraging various pricing strategies to attract customers, contributing to market expansion. Despite challenges such as high deployment costs, the market benefits from robust demand across industries seeking to optimize field operations. Key players such as Salesforce, SAP, and Oracle are pivotal in shaping industry dynamics with innovative solutions.

Get a detailed analysis on regions, market segments, customer landscape, and companies – Click for the snapshot of this report

Forecast period

2024-2028

Base Year

2023

Historic Data

2018 – 2022

Segment Covered

End-user (IT and telecom, Healthcare, Retail, Transportation and logistics, and Others), Deployment (On-premise and Cloud-based), and Geography (North America, Europe, APAC, Middle East and Africa, and South America)

Region Covered

North America, Europe, APAC, Middle East and Africa, and South America

Key companies profiled

Advanced Computer Software Group Ltd., Comarch SA, FieldAware Group Ltd., FieldEZ, Fortive Corp., GeoConcept SAS, IFS World Operations AB, Infor Inc., Microsoft Corp., MSI Data LLC, Oracle Corp., OverIT Spa, PTC Inc., Salesforce Inc., SAP SE, ServicePower Inc., Simpro Group, Syncron Holding AB, Trimble Inc., and Zinier Inc.

Key Market Trends Fueling Growth

After-sales service is essential for businesses to maintain profitable maintenance contracts and foster long-term customer relationships. Traditional maintenance schedules may not be optimal due to unpredictable factors affecting equipment performance. Predictive analytics integrated into Field Service Management (FSM) software is revolutionizing the industry. By analyzing equipment data, these solutions identify potential failures before they occur, enabling proactive maintenance and reducing downtime. This enhances product quality, increases customer satisfaction, and lowers costs. Predictive analytics is a key trend in the global FSM software market, expected to drive growth during the forecast period. 

In today’s business landscape, Field Service Management (FSM) software has become a must-have tool for managing mobile workforces. Trends in FSM include real-time access to critical data, integration with back-end systems, and collaboration tools for field technicians. Customer data and service history are essential for providing excellent service and resolving complex issues efficiently. Mobile devices and cloud-based, subscription-based offerings enable real-time communication and updates for job assignments, information sharing, and problem resolution. Advanced FSM solutions offer augmented reality for real-time guidance and expertise, improving productivity and reducing costly return visits. Integration complexity, talent shortage, and economic uncertainty are challenges for businesses. Digital transformation and mobile-based FSM solutions offer cost-effective alternatives, but security concerns, such as data confidentiality and data breaches, must be addressed. Communication, collaboration, and compliance are crucial for operational efficiency, and mobile technology, such as tablets, are essential tools for field technicians. In conclusion, FSM software trends focus on real-time access, collaboration, and integration to improve operational efficiency, productivity, and customer satisfaction. However, businesses must consider the challenges of integration complexity, talent shortage, and economic uncertainty while addressing security concerns and ensuring compliance. 

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Market Challenges

The global field service management (FSM) software market faces challenges due to the high cost of implementation. This expense includes software licensing, implementation and training costs, maintenance, system design, and customization. After implementation, continuous upgrades are necessary to remain competitive, leading to additional costs. Complex software suites, offering features like scheduling and dispatch, resource capacity planning, service contract management, warranty management, and work order management, come with substantial price tags. Vendors such as ServicePower and Oracle provide integrated solutions with mobile field execution, customer management, reporting and dashboards, inventory management, billing and invoicing, and tracking and performance management. However, updating these comprehensive software suites demands significant investments. Consequently, small enterprises may be deterred from adopting FSM solutions, potentially hindering the growth of the global FSM software market.FSM software market is witnessing significant growth due to the increasing need for efficient field operations in various industries like Construction and Energy & Utilities. Challenges such as service contracts, warranty costs, inventory management, and data analysis are being addressed through advanced FSM solutions. Cloud-based platforms offer scalability and flexibility, making them popular choices for large enterprises. Industries like Healthcare, Manufacturing, Transportation & Logistics, Retail & Wholesale, and End-Use Industries rely on FSM software for improved workforce productivity and customer experiences. The latest trends include mobility, machine learning, artificial intelligence, and Internet of Things for predictive maintenance, remote diagnostics, intelligent scheduling, and more. On-premise deployment is still prevalent in some organizations, but the shift towards cloud-based solutions is evident. Cloud-based FSM platforms offer real-time data access, enabling organizations to make informed decisions and enhance their service delivery. Overall, FSM software plays a crucial role in optimizing field operations and reducing operational costs.

For more insights on driver and challenges – Download a Sample Report

Segment Overview 

This field service management (fsm) software market report extensively covers market segmentation by

End-user 1.1 IT and telecom1.2 Healthcare1.3 Retail1.4 Transportation and logistics1.5 OthersDeployment 2.1 On-premise2.2 Cloud-basedGeography 3.1 North America3.2 Europe3.3 APAC3.4 Middle East and Africa3.5 South America

1.1 IT and telecom-  Field service management software plays a vital role in the efficient operation of IT and telecom companies by streamlining their field service processes. This software automates workflows, optimizes resource allocation, and ensures the right expertise is dispatched for complex tasks. With a large portion of IT and telecom services being provided remotely, field service management software facilitates efficient remote service management, enabling real-time communication and remote troubleshooting for technical support teams. Meeting customer demands for prompt and efficient service delivery is crucial in these industries, and field service management software enables faster response times, accurate service scheduling, and effective issue resolution. Additionally, optimizing the utilization of technicians is essential, and this software improves workforce productivity, minimizes travel time, and ensures the right technicians are assigned to specific tasks. Compliance with service level agreements (SLAs) is critical in IT and telecom, and field service management software enables companies to monitor SLA compliance, take proactive measures to meet commitments, and maintain high service quality. These factors are expected to drive the adoption of field service management software, contributing to the growth of the IT and telecom segment of the global field service management software market during the forecast period.

For more information on market segmentation with geographical analysis including forecast (2024-2028) and historic data (2018 – 2022)  – Download a Sample Report

Research Analysis

The Field Service Management (FSM) software market is experiencing significant growth due to the increasing demand for efficient and effective field operations in various industries. FSM solutions enable organizations to streamline service delivery, enhance workforce productivity, and improve customer experiences. Artificial intelligence and machine learning are revolutionizing FSM by enabling predictive maintenance through the Internet of Things. Predictive maintenance helps organizations in sectors like Telecom, Oil and Gas, Construction, Energy and Utilities, and Manufacturing to minimize downtime and reduce maintenance costs. Cloud-based FSM systems offer Big Data analysis capabilities, enabling data-driven decision-making and real-time service contract management. Inventory management and warranty costs are also crucial aspects of FSM, and advanced solutions provide real-time visibility and control. Workforce management and mobility are essential features for organizations looking to optimize their field operations. On-premise deployment is still an option for large enterprises, but the trend is shifting towards cloud-based solutions. Overall, FSM software is transforming field operations by providing real-time data analysis, predictive maintenance, and improved workforce productivity.

Market Research Overview

Field Service Management (FSM) software solutions have become essential for organizations to manage and optimize their field operations, improving workforce productivity and delivering superior customer experiences. Advanced FSM platforms leverage technologies such as artificial intelligence (AI) and machine learning (ML) to predict maintenance needs, enable remote diagnostics, and provide intelligent scheduling. Cloud-based FSM platforms offer scalability and flexibility, providing real-time access to critical data, including customer data, service history, and collaboration tools. Mobile devices and mobile workforces have become integral to FSM, enabling real-time communication, updates, and job assignments. However, integration complexity, talent shortage, and digital transformation present challenges for organizations. Cost-effective alternatives, such as mobile-based FSM solutions, offer administrative overhead reduction and increased productivity through real-time communication, accurate resource data, and problem resolution capabilities. Security concerns, including data confidentiality, data breaches, and unauthorized access, must also be addressed. Augmented Reality (AR) offers real-time guidance, expertise, and visual cues for field technicians, enhancing first-time fix rates and engineers’ productivity. FSM software features work order management, including work order creation, task execution, and job completion status, as well as fleet operations and route optimization.

Table of Contents:

1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation

End-userIT And TelecomHealthcareRetailTransportation And LogisticsOthersDeploymentOn-premiseCloud-basedGeographyNorth AmericaEuropeAPACMiddle East And AfricaSouth America

7 Customer Landscape
8 Geographic Landscape
9 Drivers, Challenges, and Trends
10 Company Landscape
11 Company Analysis
12 Appendix

About Technavio

Technavio is a leading global technology research and advisory company. Their research and analysis focuses on emerging market trends and provides actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions.

With over 500 specialized analysts, Technavio’s report library consists of more than 17,000 reports and counting, covering 800 technologies, spanning across 50 countries. Their client base consists of enterprises of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio’s comprehensive coverage, extensive research, and actionable market insights to identify opportunities in existing and potential markets and assess their competitive positions within changing market scenarios.

Contacts

Technavio Research
Jesse Maida
Media & Marketing Executive
US: +1 844 364 1100
UK: +44 203 893 3200
Email: media@technavio.com
Website: www.technavio.com/

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SOURCE Technavio

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Technology

DCA Expands Across Asia, Connecting North and Southeast Asia’s Thriving Data Center Markets

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HONG KONG, March 17, 2025 /PRNewswire/ — The Data Center Asia (DCA) is proud to announce its strategic expansion across Asia in 2025, cementing its role as the leading technology hub for Asia’s data center and digital transformation. Following the exciting launch of DCA Hong Kong — the flagship event targeting Northeast Asia, we are introducing two additional exhibitions in Malaysia and Indonesia — two of Southeast Asia’s most dynamic and rapidly growing data center markets. By strategically tailoring each edition to its respective market in focus, the event portfolio now delivers enhanced value and a sharper focus on connecting industry leaders and innovators.

These exhibitions will collectively showcase the entire data center value chain, highlighting ground-breaking advancements in hardware, digital infrastructure, AI, cloud solutions and cybersecurity. With an extended footprint, businesses can gain valuable insights into local market dynamics, compare strategies across regions, and uncover key opportunities for growth in targeted Asian markets.

Three Regional Events, One Connected Network

Each DCA event will provide localised insights tailored to its respective market while remaining seamlessly connected to the broader DCA network. Leveraging the unique characteristics of each location, the events will offer distinct advantages, ranging from region-specific networking opportunities to strategic co-location with established tech events, all designed to enhance their overall impact and credibility.

DCA Hong Kong – All-In-One Digital Hub at The Heart of Asia

Taking place from 15-17 July 2025 at AsiaWorld-Expo, Hong Kong, DCA Hong Kong (DCA-HK) is the flagship event of the series. Positioned at the heart of Asia, the event bridges the data center industries of both Northeast and Southeast Asia, while serving as a strategic gateway for global companies entering the Asian market. Anchored in Hong Kong, DCA places a strong focus on the Greater Bay Area while extending its influence across East Asia, covering key markets such as China, Taiwan, Japan, Korea, and other Regional Opportunities in Asia (ROA).

Co-located with Build4Asia, Mobility Tech Asia and The Battery Show Asia, the show offers a comprehensive, integrated approach to data usage in advanced battery systems, energy storage, green facilities, fuel cells and building technologies. By aligning with these established events in Asia, DCA Hong Kong fosters a vibrant exchange of ideas and innovations across industries, contributing to sustainable infrastructure and advancement of smart city in Asia.

DCA Indonesia – Strategic Platform for Indonesia’s Growing Digital Ecosystem

DCA Indonesia (DCA-ID) is a highly focused, localised event designed to address the specific opportunities and challenges of Indonesia’s rapidly advancing digital transformation. Set for 17-18 September 2025 at the Jakarta International Expo, the event will concentrate on Indonesia’s burgeoning digital ecosystem; with significant government investments supporting the development of local data center infrastructure, DCA Indonesia will shine a spotlight on the country’s digital transformation, hyperscale expansion and sustainable infrastructure development to meet surging demand for high-capacity data solutions.

Developed upon the foundation of Indonesia Energy and Engineering (IEE)—ASEAN’s largest exhibition for electric power and energy solutions—the event will foster synergies between the data center and energy sectors, addressing the needs of power generation, renewable energy and electrical equipment in Southeast Asia while bringing in energy talents to improve data center efficiency.

DCA Malaysia – Pivotal Hub for SEA’s Data Center Landscape

Scheduled for 18-20 November 2025 at MITEC in Kuala Lumpur, DCA Malaysia (DCA-MY) will serve as a key hub for Southeast Asia’s rapidly evolving data center landscape, encompassing major markets such as Singapore, Malaysia, Thailand, Vietnam, the Philippines and other Southeast Asian countries. Focusing on key themes such as regional connectivity, hyperscale infrastructure and sustainability, DCA Malaysia will highlight regional trends, investment opportunities and technological advancements, offering practical solutions to support the continued growth of Southeast Asia’s data center sector.

DCA Malaysia is developed upon the foundation of Smart Nation Expo, a highly regarded tech event offering insights into 5G connectivity, smart city planning and digital transformation across Southeast Asia. By capitalising on the region’s strong digital expertise, the event offers a deeper understanding of how technology advancement empowers data center businesses, positioning SEA as a key player in Asia’s digital and data ecosystem.

Strengthening Asia’s Digital Future

As a premier digital brand under Informa, DCA leverages its U.S. counterpart’s success to unlock business opportunities across North and Southeast Asia. With Informa’s robust network, DCA supports companies in expanding their reach and gaining a competitive edge. DCA’s expanded portfolio will accelerate the exchange of knowledge, expertise, and talent across Asia. Bringing together a diverse community of data center and tech professionals, the series will foster stronger partnerships and collaboration, significantly enhance Asia’s digital competitiveness, and unlock greater potential for businesses in Asia and beyond.

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About Informa Markets

Informa Markets creates platforms for industries and specialist markets to trade, innovate and grow. Our portfolio is comprised of more than 550 international B2B events and brands in markets including Healthcare & Pharmaceuticals, Infrastructure, Construction & Real Estate, Fashion & Apparel, Hospitality, Food & Beverage, and Health & Nutrition, among others. We provide customers and partners around the globe with opportunities to engage, experience and do business through face-to-face exhibitions, specialist digital content and actionable data solutions. As the world’s leading exhibitions organiser, we bring a diverse range of specialist markets to life, unlocking opportunities and helping them to thrive 365 days of the year. For more information, please visit www.informamarkets.com.

For more information and media inquiries, please contact:

Ms Hannah Gao
hannah.gao@informa.com
+852 3187 5728  

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Businesses across India are engaging independent talent at rates ranging from INR 10,000 to 30,000 per day to scale faster: Outsized’s 2025 Talent-on-Demand Report reveals critical hiring trends and most in-demand skills

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MUMBAI, India, March 17, 2025 /PRNewswire/ — Companies across India are increasingly building teams and capabilities by integrating independent professionals across functions and levels. Skills in high demand include strategy, digital transformation, change management, core technology, sales and marketing.

According to Outsized’s 2025 Talent-on-Demand Report, organisations are integrating independent talent for various reasons; from execution roles to strategic project delivery, with professionals across India earning between INR 10,000 to 30,000 per day, depending on the type of skill and experience level.

India’s evolving talent ecosystem, strengthened by its demographic advantage and growing global integration, continues to meet both domestic and international skill demands, leading to a 44% increase in freelancer registrations. Companies are moving beyond traditional workforce models, blending on-demand specialists with permanent teams to accelerate growth, drive transformation, and scale execution.

Key findings at a glance:

Most in-demand skills: Strategy consulting, business transformation, digital marketing, project management and sales.Sectors driving the shift: Consulting, Financial Services and Tech, leveraging independent professionals to scale capabilities across strategy, execution, and operations.Freelancer growth: Registrations up 44%, showing strong demand for flexible expertise across experience levels.Day rates: Experienced professionals (11–15 years) average INR 19,000/day; top skills exceed INR 26,000.

Additionally, in the field of data and analytics, experts are executing complex data strategies, commanding daily rates between INR 6,800 to 25,000. Similarly, marketing and product management specialists, including digital marketers, UX professionals, and product managers, are securing competitive rates ranging from INR 9,500 to 27,000 per day.

A transforming workforce: Agile talent takes centre stage

Outsized, a leading talent-on-demand platform with over 45,000 independent consultants and professional freelancers globally, has released its fourth annual Talent-on-Demand Report, offering real-time insights into how businesses are leveraging independent professionals. Based on tens of thousands of proprietary data points from actual projects posted by enterprises, consulting firms, and private equity clients, the report provides a comprehensive breakdown of talent costs, hiring trends, and in-demand skills across APAC, MENA, and Africa.

For the first time, the 2025 edition also includes insights from Australia and New Zealand (ANZ), expanding its global workforce intelligence.

India’s independent talent market is maturing rapidly, fuelled by global integration and a growing appetite for specialised expertise. Traditional firms are moving beyond transactional contracting to a more structured and strategic use of independent professionals, embedding them into core business initiatives. This shift isn’t just about flexibility—it’s about accessing the right skills at the right time to drive competitive advantage in a rapidly evolving market. ” — Azeem Zainulbhai, Managing Director for India & MENA at Outsized

Why this matters for business and HR leaders

The 2025 Talent-on-Demand Report serves as a blueprint for workforce transformation, enabling leaders to:

Benchmark talent costs and optimise external hiring budgets.Identify emerging workforce trends across APAC, MENA, and Africa.Gain exclusive day rate intelligence across a broad range of industries and skill sets.Understand how top firms leverage independent talent to accelerate digital transformation and maintain a competitive edge.

Access the full report here

Staying ahead of workforce trends demands real-time intelligence and actionable market insights. Outsized’s 2025 Talent-on-Demand Report serves as a strategic playbook, providing business leaders with essential benchmarking against industry peers. Armed with these insights, leaders can quickly identify emerging talent shifts, optimise hiring budgets, and build agile workforce strategies. Access the full report to stay ahead of the curve: https://resources.outsized.com/talent-on-demand-report-2025.

Access the report now 

Methodology

The 2025 Talent-on-Demand Report is based on original research and tens of thousands of proprietary data points from real projects on Outsized’s platform.

About Outsized

Outsized is a talent-on-demand platform with over 45,000 top independent professionals, enabling large enterprise clients, consulting firms, and private equity funds in Asia-Pacific, Africa, and the Middle East to implement flexible workforce models at scale. For more information, please visit www.outsized.com.

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Lemonday: Your Go-To App for Unmatched IPL Coverage

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New app delivers in-depth coverage of IPL 2025, providing reliable news, real-time updates, and exclusive insights.

Users can customize their news feed by selecting IPL 2025 topics.An AI model delivers key news topics and links to the original sources.Lemonday is an app that summarizes news from the most credible sources.

PORTO, Portugal, March 17, 2025 /PRNewswire/ — Lemonday, a groundbreaking mobile application, has officially launched with a mission to guide people to reliable news on topics they care about. Leveraging Artificial Intelligence (AI), the app delivers quick, accurate news summaries on selected themes.

With the Indian Premier League (IPL) 2025 fast approaching, Lemonday provides a new way to stay updated on the competition. The app offers quick, objective, and trustworthy IPL 2025 news, ensuring direct access to reliable journalistic sources.

Available for download on the App Store and Google Play, Lemonday is the perfect solution for anyone seeking quick, objective information on IPL or any other area of interest from dependable sources. In doing so, Lemonday also tackles the spread of fake news, offering a safer, more efficient news consumption experience.

“We aim to make IPL news consumption an enjoyable experience, guiding users away from social media, where fact-checking is often lacking. With Lemonday, users can stay informed quickly and reliably, without having to rely on social media for news,” said Tiago Guedes, the app’s lead developer.

Using advanced AI technology, Lemonday summarizes each news story into three key points, allowing users to stay informed quickly. For those who wish to explore more, they can access the full article via direct links to the original source.

Additionally, Lemonday offers high customization, allowing users to select their preferred online newspapers and topics of interest, from technology and sports to politics, culture, and entertainment.

Lemonday is now available for download on the App Store and Google Play, promising to revolutionize how people consume news by offering access to verified, high-quality information.

 

About Lemonday

Lemonday is revolutionizing the way people consume news by ensuring access to verified, high-quality information. Using advanced AI, the app condenses news stories into three key points and provides links to the original source.

For more information, visit lemonday.app.

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