Technology

TOPdesk is recognised as a Customers’ Choice in the 2024 Gartner® Peer Insights™ Voice of the Customer for IT Service Management Platforms Report

Published

6 months ago

July 8, 2024

MELBOURNE, Australia, July 8, 2024 /PRNewswire/ — TOPdesk, a leading provider of service management solutions, has been named a Customers’ Choice in the 2024 Gartner Peer Insights Voice of the Customer IT service management (ITSM) tools.

“Gartner defines IT Service Management (ITSM) platforms as software that offers workflow management that enables organisations to design, automate, plan, manage, report on and deliver integrated IT services and related digital experiences.”

“We’re excited to be recognised as a Gartner’s Customers’ Choice for IT service management tools,” said Australian Managing Director, Robert van der Gulik.

TOPdesk received a 4.5 out of a 5-star rating, based on over 1,068 reviews as on June 12th 2024. 91% of TOPdesk customers “would recommend” the solution to their peers and colleagues.

TOPdesk has especially earned high recognition from Education, Government, and Healthcare organisations. This highlights TOPdesk’s dedication to these industries and their proven expertise in meeting the unique needs of these sectors.

“In an era where tailored solutions are paramount, we are thrilled to see our commitment to the Education, Government, and Healthcare sectors reflected in this recognition. This acknowledgment fuels our passion to drive meaningful impact in these vital sectors, and we are thrilled to continue supporting their success” said van der Gulik.

TOPdesk is a service management solution recognised for its exceptional value, ease of use, and in-house local support. The software is cloud-based and brings together IT, HR, facilities and other departments to enhance their service delivery.

To view TOPdesk’s complete Gartner Peer Insights review data, TOPdesk Reviews, Ratings, & Alternatives – Gartner 2024. The page includes customer reviews, rates and an overview of TOPdesk’s solution capabilities.

According to the Gartner report, “The “Voice of the Customer” report includes numerical scores for Overall Rating and four category ratings in each vendor summary. These numerical scores are weighted averages based on the available sample size of eligible reviews within the stated time frame. Thus, they are best interpreted as sample statistics with a reasonable margin for error, not as exact values.”

Gartner, Voice of the Customer for IT Service Management Platforms, By Peer Contributors, 30 May 2024.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and PEER INSIGHTS is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

Media contact

Laura Domingo
Marketing Manager
l.domingo@topdesk.com

About TOPdesk

Since 1993, TOPdesk has helped organisations improve their service delivery and create an environment where their employees can thrive. It does this with user-friendly, easy-to-integrate products that encourage working together and with a highly engaged team that thrives on learning, sharing knowledge, and forming partnerships.

Today, there are more than 1000 employees spread across 16 offices in 11 countries, helping a community of more than 5000 organisations around the world deliver better services. TOPdesk has an impressive 4.5/5 rating on Gartner Peer Insights, based on over 1,000 reviews.

TOPdesk has been recognised as a 2024 Gartner Peer Insights Customers’ Choice For IT Service Management Tools, named a contender by Forrester, and awarded Top Rated in IT service management (ITSM) and facility management by TrustRadius for the eighth consecutive time.

For more information, visit https://www.topdesk.com/en

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SOURCE TOPdesk

Technology

Rovshan Rasulov, Founder and CEO of Rgand, Joins the Forbes Business Council

Published

1 hour ago

January 1, 2025

Rovshan Rasulov, Founder and CEO of Rgand, an expert in technological entrepreneurship specializing in building and strategically scaling trading and logistics platforms across industries, has been invited to join the Forbes Business Council, one of the world’s premier communities for business leaders.

MIAMI, Jan. 1, 2025 /PRNewswire-PRWeb/ — Rovshan Rasulov, Founder and CEO of Rgand, an expert in technological entrepreneurship specializing in building and strategically scaling trading and logistics platforms across industries, has been invited to join the Forbes Business Council, one of the world’s premier communities for business leaders.

“It’s a tremendous honor to join the Forbes Business Council,” said Rovshan Rasulov. “This recognition motivates me and my team to continue delivering cutting-edge solutions to our clients and driving innovation in the industry.”

Rovshan is widely recognized as the visionary behind the Rgand Marketplace, Sample Box Marathon, and Direct Trade Foundation, pioneering technologies that redefine sales strategies. In 2023, he was honored with an award for his groundbreaking innovations in sales technology.

The Forbes Council selection committee recognized Rovshan for his exceptional business achievements and his impactful contributions to the industry. His membership highlights his professionalism, leadership, and commitment to excellence throughout his career.

About Rgand

Rgand is an online wholesale marketplace that connects food producers directly with U.S. restaurants, eliminating middlemen such as wholesalers and distributors.

The platform offers services like Rgand Prime Fulfillment, which provides integrated warehousing and same-day fulfillment solutions for businesses on the Rgand Marketplace. The innovative Sample Box Marathon enables producers to streamline their entry into the restaurant industry supply chain by delivering curated sample boxes directly to potential buyers.

In September 2024, Rgand announced a $100 million accelerator program to support global suppliers entering the U.S. market.

About Forbes Councils

Forbes Councils is a collective of invitation-only communities that bring together exceptional business leaders, connecting them with the resources, insights, and networks needed to thrive and achieve their goals.

Media Contact

Rgand LLC, Rgand LLC, 1 (754) 226-6700, company@rgand.com, https://www.rgand.com/

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SOURCE Rgand LLC

Technology

Ushering 2025 in a New High: OneOdio Studio Max 1 Breakthrough and OpenRock X Forbidden City Edition at CES 2025

Published

4 hours ago

January 1, 2025

HONG KONG, Jan. 1, 2025 /PRNewswire/ — OneOdio, a professional DJ headphone brand with a decade of expertise, together with its dynamic sports sub-brand, OpenRock, is gearing up to dazzle attendees at CES 2025 (Jan. 7-10). Visit Booth #31106, South Hall 1, to explore how these two brands are setting a new standard for audio innovation, presenting their cutting-edge products to the world’s largest technology stage.

OneOdio and ShowStoppers at CES 2025

This year, OneOdio is taking its CES 2025 presence to new heights. In addition to showcasing its latest innovations at the booth, the brand will shine at the exclusive ShowStoppers event on January 7, 2025, from 6:00 PM to 10:00 PM PST at Booths #D07 & D09. This high-energy media reception connects top tech companies with over 1,000 leading journalists and industry influencers.

Introducing the Unmatched Studio Max 1: The Best of CES 2025

A centerpiece of OneOdio’s display at CES 2025 will be its latest flagship headphone, the Studio Max 1. Co-branded with Italian DJ Arianna, who has already performed with it in two major European events, this model redefines professional audio, with its most important features outlined below.

Rapid WiLL+ Connection Technology: Super 20ms ultra-low latency, seamless audio
LDAC & Dual Hi-Res Certification: Studio-grade sound, capturing every detail in high-resolution clarity.
4-in-1 Functionality: Switch between Wireless DJ, Bluetooth, Wired Monitoring, and Wired DJ modes for maximum versatility.

With other features like Dual-Mic ENC Noise Reduction and 120-hour battery life, Studio Max 1 keeps DJs fully focused on their performance, lasting for days without recharging. All of these advantages have been recognized by Gadgety Awards and AndroidHeadlines Technology Awards, with it earning the prestigious title of The Best of CES 2025, underscoring its exceptional innovation and performance in the audio technology world.

OpenRock X: Award-Winning Design with Sports in Mind

OpenRock X, OpenRock’s flagship model, was honored with the Good Design Award 2024, a prestigious accolade from Japan that has celebrated excellence in design since 1957. Its innovative adjustable ear-hook design ensures a secure, non-slip fit, making it the ideal companion for sports lovers.

Main Features of OpenRock X – Forbidden City Limited

Taking its innovations further, OpenRock has also presented the Forbidden City Limited version of the OpenRock X. This unique edition blends cultural artistry with superior engineering, making it a standout product in both aesthetics and performance. The version will be showed at CES 2025.

Join Us at CES 2025

Discover how OneOdio and OpenRock are setting new benchmarks in professional and sports audio at CES 2025. Follow us on Facebook and Instagram for the latest updates, and enjoy an exclusive 50% OFF CES discount (code: ATFCUG5N) on the Pro C in champagne gold on Amazon US from January 1–10. Plus, explore other premium audio gear with special CES discounts.

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SOURCE OneOdio

Technology

TESSAN x Rachael Yamagata: Inspiring Charging Moments of Innovation and Connection

Published

4 hours ago

January 1, 2025

NEW YORK, Jan. 1, 2025 /PRNewswire/ — As the new year unfolds, the leading charging solution brand TESSAN proudly announces an inspiring collaboration with the American singer-songwriter Rachael Yamagata. Together, they are embarking on a journey of innovation, encouraging people to discover and engage with the world around them.

Rachael Yamagata has made a significant impact on the global music scene with her soulful and emotionally resonant songs. Her music, characterized by its raw honesty and heartfelt lyrics, has garnered a dedicated international fanbase. Rachael has toured extensively and has a strong following. Her ability to connect deeply with audiences through her music has solidified her place as a beloved and influential artist on the global stage.

For Rachael, a journey represents the balance between planning future destinations and appreciating the present moment. It is a rich tapestry of life, interwoven with new encounters and personal growth. This vision aligns seamlessly with the “connection” concept of TESSAN’s mission, resulting in a strong partnership between TESSAN and Rachael.

Rachael’s experiences as an international traveler have shaped her perspective on the essentials needed for a seamless journey. She emphasizes the importance of efficient packing when traveling, particularly for tours. “You can only take so much because you go on trains, planes, you’re walking through cities, you’re getting cabs, you’re literally changing cities every day,” she shared.

One of Rachael’s main travel challenges is balancing the need to bring essential items without overpacking. TESSAN’s WTA series travel adapter emerges as an indispensable companion to address such challenges during modern travelers’ global exploration. As a user of the WTA series, Rachael finds the series highly appealing due to its excellent connectors, lightweight design, compact size, durability, fast charging capabilities, and ability to charge multiple devices simultaneously.

Weighing only 0.62lb and featuring a compact design, the WTA series fits easily into any luggage. Its classic slider design includes EU, UK, and US plugs, with rotatable pins for sockets in Australia and China, ensuring compatibility worldwide. GaN technology contributes to its lightweight nature and enables faster charging while maintaining a stable temperature, preventing overheating. The WTA series can simultaneously charge multiple devices, including iPhones, Macs, iPads, cameras, and CPAP machines. Built-in safety features, such as double-patented 10A auto-resetting fuses, provide peace of mind when using high-power devices.

As part of the collaboration, TESSAN conducted an exclusive interview with Rachael, capturing the entire process in a documentary. On January 4th, the documentary will premiere on YouTube, offering a glimpse into Rachael’s journey and insights. Through this exchange, TESSAN encourages audiences to ponder “What’s Your Next Journey,” inspiring them to embark on new explorations as a New Year’s resolution.

To support this initiative, TESSAN is launching a series of activities aimed at inspiring users to share the stories in their journeys. Including the sharing of the documentary trailer released on YouTube on January 1st allows participants to enter a prize draw. Then, on January 4th, the TESSAN website will showcase a limited time offer on the WTA series. The excitement will reach its peak on January 8th with a TikTok live event, featuring giveaways of prizes and Rachael Yamagata posters.

This collaboration between TESSAN and Rachael Yamagata is an invitation to explore, connect, and discover new horizons. As the new year begins, it calls for individuals to embark on their own journeys, starting from the comfort of home and reaching out to the world.

About TESSAN

TESSAN, a trusted partner in charging solutions, is committed to enriching experiences both at home and during travel. The brand offers a wide array of products, including multifunctional power strips, travel adapters, wall extenders, and smart home devices. Supported by a robust R&D and production team, TESSAN develops innovative socket products for users across the globe. With the trust of over 20 million users, TESSAN empowers their journeys from home to every destination, promoting environmentally conscious electricity usage.

For more information, visit www.tessan.com or the TESSAN Amazon store, and follow TESSAN on Facebook, Instagram, and YouTube.

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SOURCE TESSAN