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Latest Trend Study: Innovative Technologies are changing SAP© Application Management

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Companies expect cost savings of up to 30 percent through AI

–  Increasing complexity of the IT landscape makes seamless integration and communication between SAP and non-SAP applications a central concern for respondents.

–  Cloud is the trend: Over 70 percent of the surveyed companies opt for the latest version of SAP S/4HANA, preferably in the cloud.

–  High demands on SAP partners: Competencies in the security of SAP systems and smooth operation are among the must-have criteria at 77 percent.

BIELEFELD, Germany, July 2, 2024 /PRNewswire/ — To better understand the current status quo and future developments in SAP operations, the analyst firm PAC, commissioned by the global IT service provider NTT DATA Business Solutions, surveyed 200 SAP and IT managers in Europe and the USA. The results of the study “SAP Application Management in Europe and the USA“, conducted between January and March 2024, highlight the impacts and opportunities presented by innovative technologies. It provides insights into how companies manage their software applications and what challenges they face using SAP S/4HANA and developments in the areas of Cloud, Artificial Intelligence (AI) and other innovative topics.

Innovative technologies such as Cloud Computing, Automation and AI are transforming SAP Application Management (AM) by providing new possibilities for efficiency and performance optimization. Simultaneously, the complexity of the evolving IT landscape is increasing, leading to new expectations for IT service providers: They must be knowledgeable about the latest technologies but also able to integrate and manage them effectively. The SAP Business Technology Platform (BTP) will play a crucial role as the technological foundation, creating a central platform for implementing various technologies and systems.

New technologies open new opportunities

In the international sample, most respondents (>70%) indicated they chose the latest version of SAP S/4HANA, with the majority preferring a Cloud version. The decision for the public Cloud is accompanied by a choice of RISE with SAP for 67 percent. The use of SAP software outside Enterprise Resource Planning (ERP) is particularly strong in Customer Relationship Management and Customer Experience (CRM/CX), Human Capital Management (HCM) and Supplier Relationship Management and Procurement (SRM). With a share of 72 percent, Software as a Service (SaaS) models are mainly used to support individual business processes, such as SAP SuccessFactors for optimal management of all aspects of the employee lifecycle in Human Capital Management (HCM).

In addition to SAP systems, many organizations use other software products from other leading platform providers like Microsoft (35%), Salesforce (30%) and Adobe (26%). However, the variety of business applications companies use alongside the core SAP system presents new challenges. “Seamless integration and communication between SAP and non-SAP applications are essential for operating both systems in parallel long-term,” explains Ulrich Kreitz, Executive Manager at NTT DATA Business Solutions Germany and Head of Managed Services. “This often requires special interfaces, data integration strategies and tools, as well as solutions for managing user identities and access rights. Complex orchestration solutions must be implemented to monitor and control the performance, availability and security of on-premise and Cloud-based resources.”

Strong SAP partners are crucial for SAP system integration

Collaboration with external partners, particularly in SAP consulting and system integration, plays a crucial role for many companies as system complexity increases, especially when it comes to cloud solutions. The respondents set high demands for an SAP partner: expertise in SAP system security and smooth operations are must-have criteria for 77 percent.

IT partners such as NTT DATA Business Solutions offer expertise and support companies in the implementation, management and optimization of SAP systems in the cloud. “We know the best practices, tools and methods that support, automate and accelerate Cloud migration. Additionally, we offer our own frameworks that can partially or fully automate tasks such as system monitoring, troubleshooting or patch management,” adds Ulrich Kreitz. “The IT market is experiencing increasingly shorter innovation cycles. Soon, AI will take a firm place in SAP’s products and the entire portfolio. SAP users expect their partners to act proactively and inform them about the benefits, opportunities and risks of new technologies, going far beyond ensuring smooth, secure operations.”

Focus on Automation and AI

Respondents see significant potential in automated processes in SAP AM. The study found that the degree of automation is highest in the areas of Service Desk (31%), Security (37%) and Testing (46%). Automation not only increases efficiency but also reduces error susceptibility and identifies potential threats more quickly. Manufacturing companies particularly benefit from this, as operational interruptions are minimized and production continuity is ensured.

The majority of respondents expect further efficiency gains and cost savings of up to 30 percent from integrating AI into AM, especially in Monitoring (71%), Documentation (79%) and System Administration (76%). The results show that SAP BTP will form the technological foundation for all SAP cloud products in the near future, as well as for all functional extensions and innovations of SAP S/4HANA. It provides the ability to complement, extend and integrate solutions from SAP or SAP partners using the same data model. These help to develop innovations faster with traditional tools, no-code/low-code solutions, preconfigured analysis models and self-service analytics. As companies increasingly switch to the Cloud-based S/4HANA edition, the demand for SAP BTP also rises, as custom extensions need to be developed and integrated.

How complex digital transformation is for companies and what challenges it presents were highlighted by NTT DATA Business Solutions together with their subsidiary Natuvion GmbH in the recently released Transformation Study 2024: 1,200 CEOs, CIOs and IT decision-makers from 15 countries shared their experiences with and requirements for the transformation process.

About NTT DATA Business Solutions

NTT DATA Business Solutions is a leading global IT service provider focused on SAP with a powerful ecosystem of partners. With more than 35 years of in-depth experience, we enable companies worldwide to become Intelligent Enterprises. We deliver end-to-end solutions that accelerate sustainable growth and success – from strategic consulting and implementation to managed services and beyond. As a global strategic SAP partner, we drive innovation and leverage the latest technologies to support our customers individually and across all industries. Our more than 15,300 dedicated employees in over 30 countries work passionately every day to make it happen.

NTT DATA Business Solutions is part of NTT DATA, a $30+ billion trusted global innovator of business and technology services headquartered in Tokyo. As One NTT DATA we serve 75% of the Fortune Global 100 and are committed to helping customers innovate, optimize and transform for long-term success. NTT DATA is part of NTT Group.  

Press Contact NTT DATA Business Solutions

Jasmin Straeter
Head of Global Communications
NTT DATA Business Solutions AG
Königsbreede 1, 33605 Bielefeld, Germany
Phone: +49 521 9 14 48 108
Email: Jasmin.Straeter@nttdata.com 

 

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Virtusa Earns 2024 Great Place to Work® Certification™ for Third Consecutive Year

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SOUTHBOROUGH, Mass., Dec. 23, 2024 /PRNewswire/ — Virtusa Corporation, a global leader in digital business strategy, digital engineering, and IT services, is proud to announce its 2024 Great Place to Work® Certification™ for the third consecutive year. This recognition spans seven countries – India, USA, Canada, UK, UAE, Australia, and Singapore – and underscores Virtusa’s dedication to fostering a High-Trust, High-Performance workplace culture globally.

The certification is based on rigorous employee feedback, with Virtusa achieving an impressive Trust Index™ score of 79% and an Employee Net Promoter Score (eNPS) of 73%. Notably, 81% of employees agreed with the statement, “Taking everything into account, I would say this is a great place to work.”

Key areas of improvement over the past year include professional development, equal treatment, making a difference, and creating a welcoming environment.

“We are incredibly honored to receive the Great Place to Work® Certification™ for the third consecutive year,” said Lori Mullane, Chief People Officer at Virtusa. “This recognition reflects our unwavering commitment to creating an inclusive and empowering workplace where employees feel valued, supported, and inspired to achieve their best. Investing in a culture of trust, collaboration, and growth enables our teams to deliver exceptional value to our clients and communities.”

Virtusa’s commitment to professional development, diversity, and well-being reflects its efforts to build a supportive and inclusive environment. With industry-leading initiatives like Engineering IQ for career progression, robust upskilling programs, and a focus on belonging and fairness, Virtusa has created a culture where employees can thrive.

The Certification is a testament to Virtusa’s leadership in workplace culture, which supports over 30,000 employees globally. As the company continues to grow, its mission remains steadfast in providing a High-Trust, High-Performance environment that drives innovation, collaboration, and employee satisfaction.

For more information about Virtusa’s workplace culture and career opportunities, visit https://www.virtusa.com/careers.

About Great Place to Work®
Backed by 30 years of data, Great Place To Work is the global authority on workplace culture. Through its proprietary For All™ Model and Trust Index Survey, it gives organizations the recognition and tools to create a consistently positive employee experience. Its mission is to help every place become a great place to work for all, driving business growth, improving lives, and empowering communities. Through globally recognized and coveted Great Place To Work Certification and highly competitive Best Workplaces™ Lists, Great Place To Work enables employers to attract and retain talent, benchmark company culture, and increase revenue. Its platform enables leaders to truly capture, analyze and understand the experience of every employee, and compare outcomes with data collected from more than 100 million employees in 150 countries worldwide.

About Virtusa
Virtusa Corporation provides digital engineering and technology services and solutions for Forbes Global 2000 companies across industries, including financial services, healthcare, telecommunications, media, manufacturing, and technology. With a foundation in digital engineering, Virtusa empowers enterprises to navigate digital transformation, driving operational efficiency and measurable outcomes. Leveraging its Engineering First approach, Virtusa partners with organizations to tackle complex challenges, delivering solutions that ensure resilience and competitive advantage.

Virtusa is a registered trademark of Virtusa Corporation. All other company and brand names may be trademarks or service marks of their respective holders.

Media Contact: 
Paul Lesinski
Edelman
(971) 226-5299 
paul.lesinski@edelman.com 

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DogeRide Unleashes a New Era of Pet-Friendly Ridesharing in Denver

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DogeRide, Denver’s newest and most innovative ridesharing service, is proud to announce the official launch of its pet-friendly hailing app in Denver, CO Metro Area.

DENVER, Dec. 23, 2024 /PRNewswire-PRWeb/ — DogeRide, Denver’s newest and most innovative ridesharing service, is proud to announce the official launch of its pet-friendly hailing app.

“We wanted to create a ridesharing service that embraces that spirit, providing a solution for dog lovers who want their furry companions to be part of their daily lives. DogeRide is more than a rideshare; it’s a celebration of Denver’s dog-friendly culture.”

Designed to bring convenience and joy to pet lovers, DogeRide allows drivers to ride with their dogs as companions while welcoming riders to travel with their furry friends. With Denver being one of the most dog-friendly cities in the country, this service is set to revolutionize how residents and their dogs move around town.

DogeRide aims to address a growing demand for pet-friendly transportation. Riders no longer have to worry about leaving their four-legged friends behind or struggling to find a rideshare that accommodates their pets. The DogeRide app allows seamless booking and ensures all participating drivers are comfortable with canine passengers.

To ensure a safe and pleasant ride, dogs must weigh under 80 pounds and be on a leash or in a crate during the journey.

Denver is a city that thrives on community and outdoor adventures, and dogs are a huge part of that lifestyle,” said Phil Warfield and Divine Tumenta, both Co-founders of DogeRide. “We wanted to create a ridesharing service that embraces that spirit, providing a solution for dog lovers who want their furry companions to be part of their daily lives. DogeRide is more than a rideshare; it’s a celebration of Denver’s dog-friendly culture.”

The app’s user-friendly interface allows riders to indicate when they’re bringing a dog along, ensuring that drivers are prepared for their canine co-pilots. Additionally, all DogeRide drivers are trained to prioritize safety and comfort for both human and canine passengers. From trips to the vet or park to daily commutes, DogeRide is committed to making every journey tail-waggingly fun and hassle-free.

DogeRide also offers unique features tailored to the needs of dog owners and pet-loving drivers. Drivers are encouraged to bring their dogs along for companionship while working, creating a warm and welcoming atmosphere for riders. This innovative approach not only enhances the drivers’ experience but also provides riders and their dogs with a sense of familiarity and connection.

“DogeRide is the ultimate ridesharing service for dog lovers because we’ve designed it with the needs of Denver’s vibrant pet-owning community in mind,” said Chad Harris, Co-founder of DogeRide. “Whether you’re heading to the dog park, running errands, or going on an adventure, DogeRide ensures your furry friend can come along for the ride. We’re thrilled to be part of Denver’s pet-friendly ecosystem.”

DogeRide’s mission is to create a safe, reliable, and dog-inclusive transportation option that reflects the unique lifestyle of Denver residents. As part of its commitment to the community, DogeRide plans to partner with local animal shelters and pet organizations to support adoption events and promote responsible pet ownership.

DogeRide is now available for download on iOS and Android devices. For more information, visit www.dogeride.com.

Media Contact

Nick Dell, DogeRide Technologies Inc, 1 7207817533, support@dogeride.com, https://www.dogeride.com/ 

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SOURCE DogeRide Technologies Inc

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Omnis Investments Limited Extends Relationship with SS&C

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WINDSOR, Conn., Dec. 23, 2024 /PRNewswire/ — SS&C Technologies Holdings, Inc. (Nasdaq: SSNC) today announced that Omnis Investments Limited has extended its transfer agency relationship with SS&C. The contract services Omnis’s range of mutual funds, which invest across several asset classes and regions.

With more than GBP10 billion of assets under management, Omnis is one of U.K.’s largest asset managers and works closely with clients of The Openwork Partnership, a network of 4,200 financial advisers across the country. Omnis also collaborates with 2plan wealth management, a leading wealth management firm in the U.K.

“SS&C is a long-term valued partner to Omnis, and we are looking forward to continuing our work together on ways to enhance the experience of our clients and achieve our goals,” said Simon Harris, Chief Operating Officer at Omnis. “Together with SS&C, we are committed to providing a high standard of service to all of our clients and evolving our digital service offering.”

“We are pleased to extend our valued long-term relationship with Omnis,” said Spencer Baum, Managing Director Head of Client Management, SS&C GIDS. “SS&C is committed to delivering exceptional omnichannel servicing and support to all customer types.”

Learn more about SS&C’s Global Investor and Distribution Solutions here.

About Omnis Investments Limited

Omnis Investments manages over GBP10 billion in assets, working as part of The Openwork Partnership, a network of 4,200 financial advisers across the country helping people look forward with confidence and optimism. Omnis has a range of funds and strategies across the full risk/return spectrum, managed by leading investment managers. The Omnis funds are only available through advisers of The Openwork Partnership and 2plan wealth management.

About SS&C Technologies

SS&C is a global provider of services and software for the financial services and healthcare industries. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices around the world. Some 20,000 financial services and healthcare organizations, from the world’s largest companies to small and mid-market firms, rely on SS&C for expertise, scale and technology.

Additional information about
SS&C (Nasdaq: SSNC) is available at www.ssctech.com.

Follow SS&C on Twitter, LinkedIn and Facebook.

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SOURCE SS&C

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