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Hennessey Digital’s Study of 1,400 Law Firm Identifies the Fastest-Responding Personal Injury Firms; Finds 56% Are Slow to Respond or Are Nonresponsive

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Response times to online leads are critical for companies – especially in competitive industries, such as legal. A new study of nearly 1,400 law firms by digital marketing agency Hennessey Digital reveals 56% of law firms are slow to respond – or don’t respond at all. Those who do respond are doing so at record pace, using email, text and phone calls, as determined by year-over-year data the agency has collected for the annual report on lead form responsiveness. Discover the fastest- and slowest-responding cities, the fastest-responding personal injury law firms, website trends including the number of firms with Spanish or multi-language features on their site, and other valuable insights to help companies get the most out of their law firm digital marketing ROI.

LOS ANGELES, June 27, 2024 /PRNewswire-PRWeb/ — With online access at our fingertips, are law firms keeping up with online leads? Annual research from Hennessey Digital, the leading digital marketing agency specializing in law firm SEO, reveals that 27% of U.S. law firms do not respond to online leads, while the 73% that do are doing so in record time.

The trends toward faster response times, personalized communication, and advanced website translation tools like HD Translate, reflect Hennessey Digital’s commitment to helping law firms achieve greater success in a competitive market.

Conducted with a mystery-shopper approach, Hennessey Digital’s Lead Form Response Time Study provides an industry benchmark through the analysis of the response times to online leads of nearly 1,400 law firms. The report details the shift in lead form responsiveness over the last four years, identifies the fastest and slowest-responding cities in the U.S, and highlights trends in law firm websites.

The agency also publishes a list of the fastest-responding firms and issues Response Time awards, recognizing law firms who respond in under 20 minutes. This year, nearly 400 law firms are being recognized for their excellence in lead form responsiveness. See who made the list.

“The legal industry is known for being a highly competitive market. We publish this research to equip lawyers with critical insights into the efficacy of online leads and responses, and empower them with knowledge about innovations and trends that impact online engagement with prospective clients,” said Hennessey Digital CEO and Founder Jason Hennessey.

Key Findings:

Fifty-six percent of law firms are slow to respond – or don’t respond at all: 29% take more than 30 minutes to respond, while 27% of law firms do not respond to online leads. Not only is this key in standing out in communities they serve, law firms are missing substantial opportunities for new cases. It also exposes a critical gap in the ability to accurately measure the effectiveness of their digital marketing.Increase over four years in law firm response rates: 73% of law firms respond to online leads. There is no change in response rates compared to 2023, however this marks a significant 14% increase in law firms responding to online leads since 2021 when the agency began measuring online lead performance across the legal industry.Accelerated response times: The median response time to online leads has decreased to 13 minutes in 2024, down from 20 minutes in 2023. Notably, 28% of firms now respond in under 5 minutes, a dramatic rise from 18% in 2023.Personalization is prevalent – and important: 93% of email responses to online leads have a personal touch. According to Hennessey Digital analysts, adoption of AI-supported tools, improvement in email automation technology, and continued value placed on human authenticity and interaction are likely factors driving this trend.The future of text messaging is here: Ever imagine texting with your lawyer? Text messaging features are now present on 10% of law firm websites, indicating a growing trend towards real-time engagement.

Hennessey, whose innovative idea for the study that has become an anticipated report in the industry, notes the data emphasizes the importance of swift engagement in converting leads into clients, and measuring the ROI of law firm digital marketing.

Fastest Responding Cities

Cleveland, OH – 0 min

Little Rock, AR – 1 min

Oklahoma City, OK – 1 min

Savannah, GA – 1 min

Raleigh, NC – 2 min

Slowest Responding Cities

Charlotte, NC – 106 min

Norfolk, VA – 104 min

Syracuse, NY – 68 min

Portland, OR – 66 min

Boston, MA – 49 min

*Reflects median response time in markets with five or more law firms responding to online leads. The full list of the top 10 fastest- and slowest-responding cities is available on hennessey.com.

“Our findings show that law firms who prioritize fast and effective responses to online leads are in the best position to maximize their digital marketing investments and dominate their market,” said Hennessey. “The trends toward faster response times, personalized communication, and advanced website translation tools like HD Translate, reflect our commitment to helping law firms achieve greater success in a competitive market.”

For the second consecutive year, 35% of law firm websites feature Spanish or multi-language translation options. This number is expected to increase with the introduction of HD Translate, a cutting-edge, AI-powered website translation tool developed in-house by the engineers at Hennessey Digital. HD Translate is designed with search engine optimization and search engine rankings in mind. It not only makes it easier for companies to have a website accessible to website visitors in their native language, but boosts law firm SEO by publishing pages that are indexed by Google and appear in search results in that native language.

Teaming up as a sponsor of the study is Legal Conversion Center, a full-service legal intake provider for law firms that provides tailored solutions and improves lead conversion rates.

Check out the full report on hennessey.com, including the full list of fastest- and slowest-responding cities, fastest-responding law firms, and tips for increasing online leads and improving the intake process for law firms.

(Original source)

About Hennessey Digital:

Founded in 2015 by internationally-recognized entrepreneur and best-selling author Jason Hennessey, Hennessey Digital is a multi-award winning digital marketing agency for top law firms and other industries. Specializing in technical SEO, content marketing, SEO for lawyers, paid media, pay-per-click advertising (PPC), conversion rate optimization (CRO), and website development, Hennessey Digital helps clients get more qualified leads and high-value cases through holistic marketing strategies and innovation in marketing technology. Hennessey Digital is an all-remote company that has received nods from the US Agency Awards and the US Search Awards, as well as The Financial Times list as one of the fastest-growing companies in the Americas. It’s been honored on the Inc. 5000 list of fastest-growing private companies in America for five consecutive years, and is a 2x recipient of the Quartz Best Company for Remote Workers honors.

Follow Hennessey Digital on Social Media:

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Media Contact

Cindy Kerber Spellman, Hennessey Digital, 1 310-594-8692, cindy@hennessey.com, https://hennessey.com

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Horizon Media Study Finds That Social Shopping is Quickly Replacing Ecommerce

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Millennials and Gen X Growing Group Who Scroll to Shop; Live and Virtual Shopping Driving More Brand Purchases

NEW YORK, Sept. 24, 2024 /PRNewswire/ — As Gen Z and Millennials increasingly research and purchase products through social media as well through live and virtual shopping, gaming, and automated reality platforms, social shopping is set to outpace e-commerce, putting pressure on brands that face a collapsing consumer purchasing journey. How consumers are behaving and the implications for brands, social media platforms, and retail media outlets are the subject of The Rise of Social Shopping, released by Horizon Media today.

The findings from the WHY Group, Horizon Media’s intelligence center of excellence, and Night Market, Horizon’s commerce affiliate, demonstrate that social shopping is quickly replacing ecommerce. The results show that one in four people today are scrolling to shop.  Among social shoppers, 80% say they make a purchase twice a month and 73% expect to purchase at least once a month in the upcoming year, with Millennials most likely to be frequent shoppers. Those not currently shopping on social are open and ready: 75% of Gen Z, 76% of Millennials and 61% of Gen X feel comfortable purchasing on social media. Marketers need to tap into these platforms to connect with customers where they are to drive additional revenue.

Beyond the Gen Z adopters, Millennials and Gen X are also quickly shifting online buying habits to social platforms including TikTok, Pinterest, Snapchat, Facebook, and Instagram. In addition to live shopping, gaming platforms such as Twitch and Roblox now connect brands to buyers.

More than half of products purchased through these platforms are brand name and purchases span categories – more than 40% include Apparel, Beauty, Electronics, and Personal Care. Impulse buys are big, including trending and seasonal products.

The market opportunity is large:  Social commerce revenue is projected to reach $6.2 trillion globally by 2030 (Statista). Instagram, Facebook, YouTube and Tik Tok have already integrated shopping into their user experience and more brands are jumping in to generate revenue.  More than 72% of social shoppers say they could replace at least some of their online shopping with social shopping.

However, the biggest hurdle to more widespread acceptance is scammers and the trustworthiness of online shopping. Brand verification is key and a large opportunity to generate sales. Marketers need to invest and promote safety in their brands.  Once this happens, they will capture more market share.

“We are witnessing one of the most radical shifts in behavior we’ve seen since the adoption of ecommerce,” said George Musli, Chief Business Officer, Night Market. “Social shopping promises a dynamic, personalized experience that can shorten the marketing funnel and blur the boundaries between online and offline retail.  Marketers need to capitalize on the platforms poised for growth. Today gaming experiences are already making an impact, especially among Millennials. Brands that jump in will be in a prime position to grow when uptake expands.”

The Rise of Social Shopping report includes the following key findings:

Social Shopping in Tik Tok, and Beyond

Despite reports that the introduction of Tik Tok Shop would spell the app’s demise, people disagree

Just 12% of social shoppers agree that social shopping on places like Tik Tok is making social media less fun, a figure matched by 13% of non-social shoppers

Beyond Tik Tok, there is significant opportunity across Meta properties and YouTube, especially with older cohorts

Facebook is not only one of the most used platforms but also the most trusted for social and non-social shoppers alike

Marketers can take advantage of introducing new products and promotions by targeting the more than 4 in 10 non-social shoppers that already see social media as a place to gather inspiration or research

Live streaming and virtual shopping are new commerce channels

Live shopping and virtual shopping are gaining traction, adding new dimensions to the experience

This shift in shopping behavior goes beyond Gen Z, with Millennials and even Gen X embracing new ways to purchase through social media, gaming experiences, AR, and VR

Among social shoppers 58% of Millennials have purchase form a livestream and would again, 56% of Gen X are open to trying. This extends to virtual shopping with 48% of Millennials planning to do this again, and 40% of Gen X open. These new avenues can bring incremental sales for marketers promoting their brands in new ways

Social Shopping Excels with Relational Buyers

Shoppers see social commerce as a way to support small businesses, foster community, and promote social good, while social shoppers further associate it with endorsements and personalized recommendations

Social shopping excels in creating connections in a way that traditional online shopping does not

Users are looking for inspiration (55% of the population, 60% of Gen Z). Marketers can help them discover a brand or product they didn’t even know they needed

Timing is Key for Purchases

Impulse buys are big including trending and seasonal products

Brands can encourage immediate buying with reminders to purchase and exclusive offers

Influencer partnerships, trending hashtags and seasonal products can also be instrumental in generating hype for products and services

Marketers can evaluate the content users are browsing and what products they are considering to purchase, and serve an ad that leads to a verified brand page (and contains some other enticements like free shipping) to drive sales

“Social shopping is now officially a part of the online ecosystem, tapping into community in a way that online does not,” Pam Wake, VP, Why Group. “Social offers a rich environment for brands to foster connections, build loyalty and consequently create unique shopping experiences that blur the boundaries between commerce and community.  Marketers can tap into existing fandoms, subcultures and niche communities that are drawn together by shared values, norms, behaviors and identity makers.”

For more findings, as well as recommendations for how brands can translate these insights into action and engagement, access the full report at The Rise of Social Shopping.

Methodology:

We surveyed 1,008 adults 18-59 who use social media and shop online, including n=499 that are current social shoppers (purchasing via social commerce avenues including social media, gaming or AR/VR) and n=509 who are not.

The sample was balanced to the US general population by age, gender, region and income. Surveys were fielded between 4/30/2024 and 5/7/2024.

About Night Market

Night Market, which is part of Horizon, is a multi-service retail and commerce agency that helps clients maximize business performance, growth, and outcomes. We offer a comprehensive range of retail and commerce solutions designed to help ignite and accelerate growth across marketplaces, retail, DTC, and omnichannel.  From media to creative, customer experience (CX), and digital transformation (DX), we combine the right mix of human and technical capabilities to design and deliver experiences across owned, leased, contextual, and experiential platforms that influence consumer perceptions and behavior and drive transactions. Founded in 2020 with a focus on being a business partner and a business driver as much, if not more, than an agency.

About Horizon Media

Horizon Media, the largest U.S. media agency delivers data-driven business outcomes for some of the most innovative and ambitious brands. Founded in 1989, headquartered in New York, and with offices in Los Angeles and Toronto, the company employs 2,400 people and has media investments of more than $8.5 billion.  Horizon Media’s fundamental belief is that business is personal, which drives its approach to connecting brands with their customers and engaging with its own employees resulting in industry-leading workplace satisfaction levels (Glassdoor).  The company is consistently recognized by independent media outlets for its client excellence and has earned several “Best Workplaces” awards reflecting its commitment to DEI and the life and well-being of everyone at Horizon Media.

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Bella Protocol Unveils Revolutionary AI-Powered Trading Tools in Major Brand Upgrade

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Building Smarter, Accessible Solutions for Crypto Traders and Yield Farmers

SINGAPORE, Sept. 24, 2024 /PRNewswire/ — Bella Protocol, a suite of DeFi products focused on unlocking liquidity potential and maximizing crypto yields, has officially unveiled its highly anticipated AI-powered trading tools. This launch marks a pivotal moment in the platform’s evolution, representing not only a significant brand upgrade but also a major step forward in democratizing advanced crypto trading strategies. With these AI-driven innovations, Bella reaffirms its commitment to making crypto trading and yield farming smarter, more efficient, and accessible to users of all experience levels—from beginners to seasoned traders.

Bella Protocol’s new AI-powered tools are designed to tackle some of the most pressing challenges in the DeFi space, including the complexity of trading strategies, the need for constant market monitoring, and the inaccessibility of advanced yield optimization techniques for everyday users. With these innovations, Bella makes it easier for users to navigate the DeFi landscape and unlock the full potential of their crypto assets.

At the core of this launch are the Bella Signal Bot and Bella Research Bot (the latter to be released by early October), two groundbreaking products that harness the power of artificial intelligence to deliver real-time trading signals and in-depth market analysis. The Bella Signal Bot provides users with actionable long and short signals across 12 perpetual token pairs, including popular pairs like BTC/USDT, ETH/USDT, SOL/USDT, XRP/USDT, and BNB/USDT. The selection of token pairs will continue to expand, giving traders more opportunities to make informed decisions quickly and effectively. Tailored to suit different trading strategies, the bot runs on five distinct AI models, ensuring that both novice and professional traders can benefit from its insights.

Meanwhile, the soon-to-be-released Bella Research Bot is poised to revolutionize how users access and analyze market data. Powered by a large language model (LLM), the bot offers comprehensive insights into crypto projects, trading trends, and market sentiment, all delivered directly through Telegram. This tool simplifies portfolio management by delivering real-time fundamental data, making it easier for users to stay ahead of the market without the need for intensive research.

In addition to its AI-powered tools, Bella Protocol has introduced Tuner, a simulation tool for Uniswap v3 designed for quant traders and advanced liquidity providers. Bella Tuner enables users to fine-tune and back test liquidity provision strategies with precise, tick-level accuracy.

Beyond trading, Bella Protocol’s existing products, Flex Savings and LP Farm, will continue to simplify and expand access to yield farming for a wider audience. Flex Savings enables non-technical users to earn passive income by providing liquidity to platforms like Curve, featuring automated compounding and gas fee savings to maximize returns without constant oversight. LP Farm is designed to optimize liquidity provision returns on zkSync Era, Mantle, and Manta Pacific, utilizing a mutually beneficial mechanism that enhances liquidity for decentralized exchanges while offering liquidity providers lucrative staking incentives.

As Felix Xu, co-founder of Bella Protocol, shared, “Our latest product release and brand upgrade mark a new chapter in Bella’s journey. We’re not just building tools—we’re building solutions that are reshaping the way users engage with DeFi. Our AI-powered tools are designed to remove the complexity from crypto trading and yield farming, giving users of all experience levels the ability to make smarter, data-driven decisions. With AI at the core of our platform, we’re making it possible for anyone, regardless of experience, to optimize their crypto portfolios and take advantage of cutting-edge trading strategies. This is just the beginning.”

Looking forward, Bella Protocol is focused on expanding its suite of AI-driven products, continuously refining its existing offerings, and exploring new ways to integrate blockchain and AI to provide users with the best tools for navigating the rapidly evolving DeFi landscape. As the platform grows, its commitment to creating a seamless, secure, and inclusive DeFi experience remains stronger than ever.

For more information about Bella Protocol, please visit https://bella.fi/, follow Bella Protocol on Twitter, or join the community.

About Bella Protocol
Bella Protocol is a DeFi project that provides a suite of AI-powered trading tools, including the Bella Signal Bot and Bella Research Bot, which are available via Telegram and offer tailored trading signals and detailed market insights. Additionally, Bella Protocol offers auto-compounding yield aggregator and quantitative analysis tools, including a yield protocol Bella LP Farm, which is live on zkSync, Mantle Network and Manta Network, an Ethereum-based smart yield aggregator Bella Flex Savings, and a Uniswap V3 simulator called Tuner.

Media Contact
Ryan Walker
R.J. Walker & Co.
ryan@rjwalkerco.com

View original content:https://www.prnewswire.com/news-releases/bella-protocol-unveils-revolutionary-ai-powered-trading-tools-in-major-brand-upgrade-302247827.html

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EQT Active Core Infrastructure fund holds final close

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Total fee-generating commitments for the Fund amount to USD 3.2 billion (EUR 2.9 billion), including fee-generating co-investments of USD 0.3 billion (EUR 0.3 billion)EQT Active Core Infrastructure is a longer-hold strategy with a focus on downside protection, and applies EQT’s active ownership approach and value creation playbook to core infrastructure companies in Europe and North America.The Fund has already made three highly thematic investments that align with the strategy’s investment criteria and core focus.

STOCKHOLM, Sept. 24, 2024 /PRNewswire/ — EQT is pleased to announce that the EQT Active Core Infrastructure fund (or the “Fund”) has held its final close. Total fee-generating commitments for the Fund amount to USD 3.2 billion (EUR 2.9 billion), including fee-generating co-investments of USD 0.3 billion (EUR 0.3 billion).

Applying the global platform’s active ownership approach, industry insights, and local market access, Active Core Infrastructure seeks to leverage EQT’s 15-year track record of building strong and resilient infrastructure businesses for the future. It invests in companies that provide essential services to society and aims to offer an attractive risk-return proposition based on stable cash yield generation, inflation protection, low volatility, and a long-term value creation opportunity.

The Fund is backed by a well-diversified global investor base consisting of blue-chip clients, including pension funds, insurance companies, sovereign wealth funds, family offices, and private wealth platforms.

Alex Greenbaum, Partner and Head of EQT Active Core Infrastructure, said: “We have an exciting deal pipeline of attractive, thematic investment opportunities ahead of us, and are pleased to have already partnered with three businesses that share our vision to deliver long-term, sustainable growth. We see significant potential in core infrastructure against the current macroeconomic outlook, with the possibility to acquire high quality assets while creating value using our proven active ownership approach, and I am excited to further scale the strategy in the years ahead.”

The Fund has capitalised on the higher interest rate environment of the last two years and has invested across three thematically sourced, high-quality, and downside-protected companies, which demonstrate strong value creation potential:  

Ocea Group, a provider of smart water and heat sub-metering infrastructure in FranceRadius Global Infrastructure, an owner and operator of critical digital infrastructure sites globallyTion Renewables, a renewable energy producer and operator with a diversified portfolio of utility-scale solar, wind and battery storage across the European Union and the United Kingdom

Contact
EQT Press Office, press@eqtpartners.com

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