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Pocketalk Celebrates Growth and Key Partnerships in the First Half of 2024

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Language additions, heightened security and expanded enterprise presence mark key wins for the company

PALO ALTO, Calif., June 26, 2024 /PRNewswire/ — Pocketalk, the global leader in translation solutions, reflects on a successful first quarter and start to 2024 with key wins driving accelerated success. In the first half of 2024, the company’s focus on advancing technology, strengthening security, expanding their global team, and adding languages with support of AI have led to the expansion and wide adoption of Pocketalk among enterprises and organizations around the world.

“We are delighted to report a highly successful first half of 2024 at Pocketalk. This success is a testament to our commitment to empowering organizations and individuals to communicate seamlessly and confidently across languages,” said Joe Miller, Pocketalk’s General Manager of the Americas. “The expansion of languages through improved AI has been a game-changer, enabling us to meet the diverse needs of enterprises and organizations worldwide. This achievement is a direct result of our team’s hard work and dedication, and we are excited about the opportunities that lie ahead.”

The first quarter of 2024 saw significant growth for Pocketalk’s product lines. Sales of Pocketalk S increased by more than 50%, with Pocketalk S B2B sales rising 34%. Pocketalk Plus saw a 32% increase in consumer sales and nearly a 200% surge in B2B sales. Ventana, Pocketalk’s central administrative panel, also saw a 28% boost in sales, highlighting its broad adoption and effectiveness.

Business Solutions Gain Momentum
Last summer, Pocketalk announced the launch of Ventana, the central administrative panel that empowers organizations with translation insights and device management capabilities. In the first half of 2024, Pocketalk has further enhanced and expanded Ventana’s capabilities, reaching new heights. Ventana is now widely used by schools, hospitals, oil companies, and various other organizations around the world, underscoring its effectiveness across diverse industries.

The latest updates to Ventana have catalyzed a widespread adoption of the solution among Pocketalk’s current and new enterprise customers. In the first quarter of 2024, Pocketalk has secured numerous multi-year enterprise contracts for Ventana, alongside Pocketalk device purchase orders for organizations in education and government.

Partnerships Strengthen
To begin 2024, Pocketalk secured key business partnerships, expanded their reach and strengthened their existing relationships in numerous ways. The brand launched their new partnership with TD Synnex in January. With TD Synnex as their distribution partner, Pocketalk is able to easily differentiate itself from competitors and directly reach potential enterprise customers across the globe in their key business verticals.

Pocketalk is also expanding their impact in the energy, oil & gas industry, with the help of their partner, CAVU International. In this partnership, Pocketalk’s translation devices are integrated into CAVU’s global leadership training programs, providing leaders with the translation technology needed to ensure safety and consistency among their linguistically diverse workforce. Through this activity, Pocketalk is entering conversations with leading energy, oil and gas providers to implement or expand their use of Pocketalk devices.

In a continuous effort to engage with potential partners in key industries, Pocketalk has ramped up their trade show appearances to begin the year. Pocketalk has already attended or exhibited at over 10 trade shows across the globe. The company has made connections with potential partners at trade shows like FETC, BETT UK, Spring CUE 2024, ASHHRA Conference and SantExpo. Pocketalk was a recent exhibitor at ISTELive 2024 in Denver, and received a Best in Show recognition from Tech & Learning for their advancements in supporting education technology professionals and education leaders with language inclusion in districts, schools and classrooms.

“We’re excited to welcome our new partners to join our mission, and support the language needs of people around the world,” explains Doug Beiter, Pocketalk’s Head of Global Partnerships. “Our work at trade shows has allowed us to speak directly with the people on the ground, understanding their pain points and working together to discover how Pocketalk can help alleviate them. Together, with our partners, we can work to remove language barriers completely.”

All Spoken Here Campaign Launches
Pocketalk launched their #AllSpokenHere campaign in January, with the goal of connecting people from diverse linguistic backgrounds, promoting a world of inclusivity and seamless interaction. The campaign introduced distinctive badges – both physical and digital – for organizations to display that their services are accessible to speakers of all languages. These badges are not merely symbols; they are invitations to engage, learn, and connect.

As more organizations begin to understand the importance of language inclusivity, many are turning to Pocketalk to become more accessible. This quarter saw many significant government organizations and schools join the campaign to remove language barriers for non-English speakers in the US, including a deal worth $1 Million with Paterson City School District in New Jersey.

The City of Denver will be using Pocketalk devices in their primary elections this summer to increase voting access for non-English speakers in Denver, per a recent announcement from the Denver Clerk and Recorder.

The most notable organization that has adopted Pocketalk in the first quarter is the Transportation Security Administration (TSA), which is currently running a trial of Pocketalk devices in ten airports across the country, including Philadelphia Airport and John F. Kennedy Airport in New York City.

Pocketalk welcomes individuals and organizations to join the language revolution and contribute to a world where everyone is welcome to the conversation. To find more information or purchase Pocketalk, visit Pocketalk.com. To stay up to date with the latest news, follow Pocketalk on Facebook, Twitter, Instagram and LinkedIn.

ABOUT POCKETALK
Pocketalk is the global leader in translation, transforming communication for organizations and individuals around the globe. Our translation device enables spontaneous conversation across 84+ languages while our software provides real-time, custom reporting to create a more efficient, synchronized and satisfied organization. And our data protection practices go above and beyond industry standards, so you can rest assured every communication is secure and confidential. We’re working to create a better, more connected world—a world where everyone is welcome to the conversation.

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SOURCE Pocketalk

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HYPERGROWTH CX SOFTWARE PROVIDER ANNOUNCES NEW HIRES TO FUEL UK GROWTH AND US EXPANSION

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49 mins ago

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September 24, 2024

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CloudInteract announces new senior hires to support UK growth and US expansion, as it sets sights on supporting an industry predicted to grow to over USD 22 billion by 2030

LONDON, Sept. 24, 2024 /PRNewswire/ — CloudInteract, a rapidly growing, UK-based provider of customer experience (CX) platforms, announces new senior hires to support its UK growth plans and expansion into the US market.

Founded by customer workplace communications experts, Nick Seagrave and Simon Leyland, CloudInteract launched in 2023, providing customers, including education provider, Pearson, life sciences enterprises, and online consumer services providers, such as Swoop with innovative CX software, as well as supporting industry partners, including Amazon Web Services.

Through the delivery of AI-driven platforms and omnichannel systems, CloudInteract empowers companies to scale and continuously adapt to their evolving customer service needs.

Simon Leyland, CEO and co-founder of CloudInteract, explains, “CloudInteract was born out of Nick’s and my mission to reimagine customer experience, by making contact centre interactions better for both customers and users alike. We understand that in a world full of technology providers, the difference lies in how technology transforms real-world experiences.”

To support its UK growth plans and expansion of its US presence, CloudInteract has onboarded new talent to its 50% female senior leadership team. The company recently welcomed Marketing Director, Louise Mahrra, Head of Business, North America, Nancy Van Delist and UK Head of Business Development, Julian Degg.

They will work alongside Change Director, Eliza Taylor and co-founders, Chief Technology Officer, Nick Seagrave and CEO Simon Leyland.

“As CloudInteract expands its operations and brings in new talent to support strategic growth in an industry predicted to mature to over USD 22 billion by 2030, we are firmly fixated on helping businesses unlock the full potential of their customer experience platforms by turning every interaction into a competitive advantage.”

“By doubling down on our investment in people, partnerships, and platforms, we’re positioning CloudInteract as the go-to partner for businesses that want to unlock the power of AI, data, and communication to transform their customer interactions,” concluded Simon.

About CloudInteract: https://www.cloudinteract.io/ 

CloudInteract builds customer experience platforms to unlock the potential of data to improve customer interactions. Our solutions leverage AI, automation, and integration to create smarter, seamless customer experiences that are built to last.

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Tata Elxsi Delivers World’s First RDK-B Integration on Qualcomm 5G Fixed Wireless Access Platform

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49 mins ago

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September 24, 2024

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SAN DIEGO and BENGALURU, India, Sept. 24, 2024 /PRNewswire/ — Tata Elxsi, a global leader in design and technology services, today announced the successful integration of the RDK-B software stack with the Qualcomm® 5G FWA Gen 3 Platform. This first-of-its-kind integration opens a new pathway for operators to deliver fast, reliable, and scalable high-speed FWA solutions. Integration of the RDK-B middleware includes key features, such as Wi-Fi 6 connectivity, packet statistics, and advanced security options, ensuring the platform is versatile and can be deployed in both indoor and outdoor environments. Operators can now deliver value-added services, like Quality of Service (QoS), band steering, parental control, and VPN, enhancing the overall broadband experience. 

Gautam Sheoran – VP and GM, Wireless Broadband and Communications at Qualcomm Technologies, Inc., stated: 

“We are proud to collaborate closely with Tata Elxsi, who has leveraged their considerable expertise to port the RDK-B stack to our 5G FWA Gen 3 Platform, featuring the Snapdragon® X75 Modem-RF System. This critical step empowers operators to accelerate time-to-market, deliver high performance FWA solutions, and reduce development efforts, as they deploy powerful new FWA CPE solutions. We look forward, through continued collaboration with Tata Elxsi, to expanding our engagement with the broader RDK community, giving operators more choices and flexibility in deploying state-of-the-art solutions.”

Priya S Kumar – Head, Media and Communications at Tata Elxsi, stated:

“This integration broadens the RDK ecosystem and silicon diversity, which has traditionally centered on wired technologies like DOCSIS and Fiber-to-the-Home (FTTH). By incorporating RDK-B into the cellular-managed WAN space, Tata Elxsi is excited to collaborate in positioning the Snapdragon X75 platform as a future-ready solution for high-performance broadband applications. Tata Elxsi’s continuous commitment to the RDK ecosystem enables SoCs, OEMs and operators to rapidly innovate and scale, addressing the demands of next-generation broadband technologies.”

Looking ahead, Tata Elxsi will upgrade the platform to include next-generation features such as Wi-Fi 7. This upgrade will further enhance FWA devices, offering operators more flexible, scalable, and cost-effective solutions, setting the stage for the next generation of wireless innovation. 

About Tata Elxsi

Tata Elxsi is among the world’s leading design and technology services providers across industries, including Automotive, Broadcast, Communications, Healthcare and Transportation.

We are helping customers reimagine their products and services through design thinking and applying digital technologies, such as IoT (Internet of Things), Cloud, Mobility, Virtual Reality and Artificial Intelligence. For more information, visit www.tataelxsi.com

Snapdragon and Qualcomm branded products are products of Qualcomm Technologies, Inc. and/or its subsidiaries. Snapdragon is a trademark or registered trademark of Qualcomm Incorporated.

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Huawei Calls to Expand Partnerships to Drive Global Digital Inclusion through TECH4ALL

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49 mins ago

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September 24, 2024

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SHANGHAI, Sept. 24, 2024 /PRNewswire/ — At the TECH4ALL Digital Inclusion Forum hosted at Huawei Connect 2024, Huawei called for more partners to join its TECH4LL initiative to drive global digital inclusion.

Launched in 2019 and aligned with the UN SDGs, TECH4ALL is Huawei’s long-term action plan for enabling an inclusive and sustainable digital world, focusing on the education, environment, health, and development domains.

At the forum, attendees explored TECH4ALL inclusion projects and digital inclusion advances in China outlined in the 2024 China Digital Inclusion Report produced by China Academy of Information and Communications Technology (CAICT).

“Promoting digital inclusion can not only effectively deal with problems that may exist in the development and application of digital technology, but also improve the realization of our overall goals,” said Xin Yongfei, Director of the CAICT Institute for Policy and Economics.

Discussions focused on how technology can help bring down barriers to information accessibility, equal opportunities, and a high quality of life. A key theme at the forum concerned the importance of cross-sector partnerships in maximizing the efficacy of inclusion projects such as those Huawei’s runs under TECH4ALL.

“Huawei is a committed to supporting China’s digital inclusion strategy,” said Jeffrey Zhou, President of ICT Marketing at Huawei. “We work with governments, enterprises, scientific research institutions, universities, and NGOs to implement projects that provide a useful reference for the world to seize the opportunities of digital transformation and share the inclusive benefits of digitalization.”    

Partners from both the deaf and vision-impaired communities looked at the role of technology in enabling digital inclusion. Huawei shared how it considers the needs of people with disabilities, the elderly, and children from the beginning of product design. As well as Bluetooth connectivity for hearing aids, Huawei smartphones, provide 15 accessibility features that are used by around 10 million people each month. These include technologies that can identify and send alerts for job recommendations tailored for people with disabilities.

“As a visually impaired device user and Huawei partner, I think it’s crucial to share the message that technology can give everyone an equal opportunity to participate in society, use public resources, and help eliminate the digital divide,” said Yin Nan, Chairman of Tianjin Hongqiao District Blind Association.

With partners the China Association of the Deaf and E-Times Digital Technology, Huawei TECH4ALL has also developed the Trouble-Free Hearing app. Based on Huawei Cloud AI, the app provides speech-to-text and text-to-speech translation and a real-time online sign language hub for use in potentially complex situations such as healthcare, legal consultations, and at service windows.

The forum also explored education inclusion through the TECH4ALL China DigiSchool project, which aims to provide online resources and teacher training for the delivery of STEAM curriculum. To date, 4,800 teachers and students have benefited in 29 schools.

Huawei also runs a range of education and training initiatives across the globe, including the Open School project with UNESCO, Instant Schools Network with Vodafone Foundation, and Skills and Wheels projects with global and local partners. Skills on Wheels, for example, brings free digital skills training to remote communities via truck-mounted mobile classrooms, reaching 93,000 people in 18 countries so far.

TECH4ALL education projects have reached more than 400,000 people across the globe, with technology and partnerships the key to success of each project.

About Huawei TECH4ALL

TECH4ALL is Huawei’s long-term digital inclusion initiative. Enabled by innovative technologies and partnerships, TECH4ALL aims to promote inclusion and sustainability in the digital world.

For more information, visit the Huawei TECH4ALL website: https://www.huawei.com/en/tech4all 

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SOURCE Huawei

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