Technology
Yiren Digital Reports First Quarter 2024 Financial Results
Published
3 months agoon
By
BEIJING, June 21, 2024 /PRNewswire/ — Yiren Digital Ltd. (NYSE: YRD) (“Yiren Digital” or the “Company”), an AI-powered platform providing a comprehensive suite of financial and lifestyle services in China, today announced its unaudited financial results for the quarter ended March 31, 2024.
First Quarter 2024 Operational Highlights
Financial Services Business
Total loans facilitated in the first quarter of 2024 reached RMB11.9 billion (US$1.6 billion), representing an increase of 2.3% from RMB11.6 billion in the fourth quarter of 2023 and compared to RMB6.4 billion in the same period of 2023.Cumulative number of borrowers served reached 9,978,280 as of March 31, 2024, representing an increase of 7.3% from 9,295,666 as of December 31, 2023 and compared to 7,582,435 as of March 31, 2023.Number of borrowers served in the first quarter of 2024 was 1,352,200, representing a decrease of 1.4% from 1,371,501 in the fourth quarter of 2023 and compared to 872,235 in the same period of 2023. The slight decrease was due to seasonable reasons and the ongoing optimization of customer mix.Outstanding balance of performing loans facilitated reached RMB20.2 billion (US$2.8 billion) as of March 31, 2024, representing an increase of 10.4% from RMB18.3 billion as of December 31, 2023 and compared to RMB11.1 billion as of March 31, 2023.
Insurance Brokerage Business
Cumulative number of insurance clients served reached 1,343,660 as of March 31, 2024, representing an increase of 4.7% from 1,283,102 as of December 31, 2023 and compared to 1,007,238 as of March 31, 2023.Number of insurance clients served in the first quarter of 2024 was 73,687, representing a decrease of 28.1% from 102,556 in the fourth quarter of 2023 and compared to 80,856 in the same period of 2023. The decrease was primarily due to the decline in life insurance volume resulting from product changes required by new regulations.Gross written premiums in the first quarter of 2024 were RMB912.4 million (US$126.4 million), representing a decrease of 24.5% from RMB1,208.7 million in the fourth quarter of 2023 and compared to RMB923.4 million in the same period of 2023. The decrease was mainly attributed to the declined life insurance volume resulting from product changes required by new regulations.
Consumption and Lifestyle Business
Total gross merchandise volume generated through our e-commerce platform and “Yiren Select” channel reached RMB625.1 million (US$86.6 million) in the first quarter of 2024, representing a decrease of 9.8% from RMB692.7 million in the fourth quarter of 2023 and compared to RMB308.6 million in the same period of 2023. The decrease was mainly due to seasonal reasons. As the penetration of our consumption and lifestyle products and services further grows in the existing customer pool, the growth rate of this segment is expected to gradually normalize, aligning with the growth pace of our other business segments
“We are pleased to report another solid quarter, with stable growth in our top line and overall business scale during a traditional off-season in the industry, while maintaining healthy profitability,” said Mr. Ning Tang, Chairman and Chief Executive Officer.
“We are also excited to announce that our ‘AI Lab’ initiative has begun to yield early results, as AI integration continues to permeate all aspects of our operations. Our AI strategy is structured in three comprehensive phases: firstly, empowering existing business; secondly, building advanced AI capabilities and ecosystem; and lastly, for the long-term goal, exploring future AI commercialization. It is not a sudden shift in business direction but a solid, step-by-step approach to upgrading and sharpening our core competitive strengths that we’ve built over the past decade of operations.”
“In the first quarter of 2024, our total revenue reached RMB 1.4 billion, marking a 40% increase year-over-year. We generated approximately RMB 632 million in net cash from operations during this quarter, reflecting a 62% increase from the previous year,” Ms. Na Mei, Chief Financial Officer commented. “Our balance sheet remained robust with RMB 5.9 billion in cash and equivalents as of the end of this quarter. We allocated USD 2.1 million to repurchase shares in the public market in the first quarter of this year, bringing our total deployment for the share repurchase program to USD 9.5 million by March 31, 2024.”
First Quarter 2024 Financial Results
Total net revenue in the first quarter of 2024 was RMB1,378.1 million (US$190.9 million), representing an increase of 39.7% from RMB986.3 million in the first quarter of 2023. Particularly, in the first quarter of 2024, revenue from financial services business was RMB738.1 million (US$102.2 million), representing an increase of 52.5% from RMB483.9 million in the same period of 2023. The increase was attributed to the persistent and growing demand for our small revolving loan products. Revenue from insurance brokerage business was RMB124.9 million (US$17.3 million), representing a decrease of 36.4% from RMB196.4 million in the first quarter of 2023. The decrease was due to declined sales of life insurance attributed to product changes required by new regulations. Revenue from consumption and lifestyle business and others was RMB515.0 million (US$71.3 million), representing an increase of 68.3% from RMB306.1 million in the first quarter of 2023. The increase was primarily attributed to the continuous growth in gross merchandise volume generated through our e-commerce platform, as the service and product penetration grows in the expanding base of paying customers.
Sales and marketing expenses in the first quarter of 2024 were RMB277.2 million (US$38.4 million), compared to RMB106.2 million in the same period of 2023. The increase was primarily driven by the swift growth of our financial services segment and enhanced marketing endeavors focused on attracting new, high-caliber customers while optimizing our customer composition.
Origination, servicing and other operating costs in the first quarter of 2024 were RMB233.3 million (US$32.3 million), compared to RMB199.7 million in the same period of 2023. The increase was due to the rapid growth of our financial services business as well as property insurance business.
Research and development expenses[1] in the first quarter of 2024 were RMB40.5 million (US$5.6 million), compared to RMB29.2 million in the same period of 2023. The increase was mainly attributed to our ongoing investment in AI upgrades and technological innovations.
General and administrative expenses in the first quarter of 2024 were RMB83.7 million (US$11.6 million), compared to RMB63.4 million in the same period of 2023. The increase was primarily due to adjustments in personnel and the introduction of additional incentives.
Allowance for contract assets, receivables and others in the first quarter of 2024 was RMB102.3 million (US$14.2 million), compared to RMB39.4 million in the same period of 2023. The increase was primarily attributed to the growing volume of loans facilitated.
Provision for contingent liabilities in the first quarter of 2024 was RMB67.3 million (US$9.3 million), compared to RMB5.5 million in the same period of 2023. The increase was mainly attributed to a higher volume of loans facilitated under our risk-taking model[2].
Income tax expense in the first quarter of 2024 was RMB131.8 million (US$18.3 million).
Net income in the first quarter of 2024 was RMB485.9 million (US$67.3 million), as compared to RMB427.2 million in the same period in 2023. The increase was primarily due to the robust growth of our financial services business and the expansion of our consumption and lifestyle business scale.
Adjusted EBITDA[3] (non-GAAP) in the first quarter of 2024 was RMB593.0 million (US$82.1 million), compared to RMB539.3 million in the same period of 2023.
Basic and diluted income per ADS in the first quarter of 2024 were RMB5.6 (US$0.8) and RMB5.5 (US$0.8) respectively, compared to a basic income per ADS of RMB4.8 and a diluted income per ADS of RMB4.7 in the same period of 2023.
Net cash generated from operating activities in the first quarter of 2024 was RMB631.7 million (US$87.5 million), compared to RMB390.3 million in the same period of 2023.
Net cash used in investing activities in the first quarter of 2024 was RMB683.7 million (US$94.7 million), compared to RMB774.3 million provided by investing activities in the same period of 2023.
Net cash used in financing activities in the first quarter of 2024 was RMB14.8 million (US$2.0 million), compared to RMB392.8 million in the same period of 2023.
As of March 31, 2024, cash and cash equivalents were RMB5,904.0 million (US$817.7 million), compared to RMB5,791.3 million as of December 31, 2023. As of March 31, 2024, the balance of held-to-maturity investments was RMB10.4 million (US$1.4 million), unchanged from December 31, 2023. As of March 31, 2024, the balance of available-for-sale investments was RMB379.5 million (US$52.6 million), compared to RMB438.1 million as of December 31, 2023. As of March 31, 2024, the balance of trading securities was RMB78.0 million (US$10.8 million), compared to RMB76.1 million as of December 31, 2023.
Delinquency rates. As of March 31, 2024, the delinquency rates for loans that are past due for 15-29 days, 30-59 days and 60-89 days were 0.9%, 1.6% and 1.4%, respectively, compared to 0.9%, 1.4% and 1.2%, respectively, as of December 31, 2023.
Cumulative M3+ net charge-off rates. As of March 31, 2024, the cumulative M3+ net charge-off rates for loans originated in 2021, 2022 and 2023 were 6.3%, 4.7% and 3.9%, respectively, as compared to 6.4%, 4.7% and 2.8%, respectively, as of December 31, 2023.
Business Outlook
Based on the Company’s preliminary assessment of business and market conditions, the Company projects the total revenue in the second quarter of 2024 to be between RMB1.4 billion to RMB1.6 billion, with a healthy net profit margin.
This is the Company’s current and preliminary view, which is subject to changes and uncertainties.
Recent Development
1) Board Composition Change
On June 17, 2024, Mr. Qing Li resigned from the board of directors of the Company (the “Board”) due to personal reasons. Mrs. Shuo Zheng was appointed by the Board as a director of the Company to succeed Mr. Qing Li. In addition, the Board has appointed Mrs. Zheng as (i) a member of the nominating and corporate governance committee, (ii) a member of the audit committee, (iii) a member of the compensation committee, and (iv) a member of the newly formed ESG (Environmental, Social, and Governance) committee of the Board. The director change became effective on June 17, 2024.
Mrs. Shuo Zheng has over 28 years of experience in financial control and regulatory compliance within both corporate and personal banking sectors. From June 2016 to July 2023, she had served as the Head of Regulatory Compliance and Branch Compliance at JPMorgan Chase Bank China. Prior to this, from August 2011 to June 2016, she was the Head of North Region Compliance and Approved Compliance Officer for Citibank Beijing branch. Ms. Zheng also held positions at China offices of Deutsche Bank, Standard Chartered Bank and HSBC from 1995 to 2011. Ms. Zheng holds a bachelor’s degree in finance from the Financial and Banking Institution of China, now part of the University of International Business and Economics, which she obtained in 1992. She also holds ACCA Certificates (Chinese version) and the Insurance Agent Sales Certificate.
The Board has determined that Mrs. Zheng satisfies the “independence” requirements of Section 303A of the Corporate Governance Rules of the New York Stock Exchange and Rule 10A-3 under the Securities Exchange Act of 1934, as amended.
“On behalf of the Board, I would like to extend our gratitude to Mr. Qing Li for his years of contributions to Yiren Digital and wish him all the best in his future endeavors,” said Mr. Ning Tang, Chairman and Chief Executive Officer of Yiren Digital. “We are also delighted to welcome Mrs. Zheng to the Board. We believe her extensive experience in financial control and regulatory compliance will add significant value to the Board and enhance the overall governance and management of our Company.”
2) Establishment of ESG Board Committee
As a strategic imperative that reflects our commitment to sustainable growth and responsible corporate governance, the Board has approved the establishment of an ESG (Environmental, Social, and Governance) Committee under the Board, consisting of Mr. Ning Tang as the committee chair, Mr. Hao Li and Mrs. Shuo Zheng as the committee members, effective June 17, 2024.
By creating this dedicated committee, the Company ensures that ESG considerations are embedded at the highest level of decision-making, aligning our operations with global best practices and stakeholder expectations. This committee will provide focused oversight on ESG matters, drive initiatives that mitigate environmental impact, promote social responsibility, and uphold strong governance standards.
Furthermore, this will enhance our transparency and accountability, attract socially conscious investors and foster long-term value creation for all stakeholders, positioning the Company as a leader in sustainability, ready to address the evolving challenges and opportunities in the industry.
3) Upgrade of Code of Business Conduct and Ethics
In line with our commitment to enhanced non-financial risk control and improved ESG efforts, the Company has amended and restated its Code of Business Conduct and Ethics (the “Code”) to incorporate ESG-related topics. The revised Code became effective on June 17, 2024 and is available on our IR website at https://ir.yiren.com/Committee-Composition.
Non-GAAP Financial Measures
In evaluating the business, the Company considers and uses several non-GAAP financial measures, such as adjusted EBITDA and adjusted EBITDA margin as supplemental measures to review and assess operating performance. We believe these non-GAAP measures provide useful information about our core operating results, enhance the overall understanding of our past performance and prospects and allow for greater visibility with respect to key metrics used by our management in our financial and operational decision-making. The presentation of these non-GAAP financial measures is not intended to be considered in isolation or as a substitute for the financial information prepared and presented in accordance with accounting principles generally accepted in the United States of America (“U.S. GAAP”). The non-GAAP financial measures have limitations as analytical tools. Other companies, including peer companies in the industry, may calculate these non-GAAP measures differently, which may reduce their usefulness as a comparative measure. The Company compensates for these limitations by reconciling the non-GAAP financial measures to the nearest U.S. GAAP performance measure, all of which should be considered when evaluating our performance. See “Operating Highlights and Reconciliation of GAAP to Non-GAAP measures” at the end of this press release.
Currency Conversion
This announcement contains currency conversions of certain RMB amounts into US$ at specified rates solely for the convenience of the reader. Unless otherwise noted, all translations from RMB to US$ are made at a rate of RMB7.2203 to US$1.00, the effective noon buying rate on March 29, 2024, as set forth in the H.10 statistical release of the Federal Reserve Board.
Conference Call
Yiren Digital’s management will host an earnings conference call at 7:30 a.m. U.S. Eastern Time on June 21, 2024 (or 7:30 p.m. Beijing/Hong Kong Time on June 21, 2024).
Participants who wish to join the call should register online in advance of the conference at: https://dpregister.com/sreg/10189856/fcb1994da0
Once registration is completed, participants will receive the dial-in details for the conference call.
Additionally, a live and archived webcast of the conference call will be available at: https://event.choruscall.com/mediaframe/webcast.html?webcastid=1RBjWm6O
Safe Harbor Statement
This press release contains forward-looking statements. These statements constitute “forward-looking” statements within the meaning of Section 21E of the Securities Exchange Act of 1934, as amended, and as defined in the U.S. Private Securities Litigation Reform Act of 1995. These forward-looking statements can be identified by terminology such as “will,” “expects,” “anticipates,” “future,” “intends,” “plans,” “believes,” “estimates,” “target,” “confident” and similar statements. Such statements are based upon management’s current expectations and current market and operating conditions and relate to events that involve known or unknown risks, uncertainties and other factors, all of which are difficult to predict and many of which are beyond Yiren Digital’s control. Forward-looking statements involve risks, uncertainties, and other factors that could cause actual results to differ materially from those contained in any such statements. Potential risks and uncertainties include, but are not limited to, uncertainties as to Yiren Digital’s ability to attract and retain borrowers and investors on its marketplace, its ability to introduce new loan products and platform enhancements, its ability to compete effectively, PRC regulations and policies relating to the peer-to-peer lending service industry in China, general economic conditions in China, and Yiren Digital’s ability to meet the standards necessary to maintain the listing of its ADSs on the NYSE or other stock exchange, including its ability to cure any non-compliance with the NYSE’s continued listing criteria. Further information regarding these and other risks, uncertainties or factors is included in Yiren Digital’s filings with the U.S. Securities and Exchange Commission. All information provided in this press release is as of the date of this press release, and Yiren Digital does not undertake any obligation to update any forward-looking statement as a result of new information, future events or otherwise, except as required under applicable law.
About Yiren Digital
Yiren Digital Ltd. is an advanced, AI-powered platform providing a comprehensive suite of financial and lifestyle services in China. Our mission is to elevate customers’ financial well-being and enhance their quality of life by delivering digital financial services, tailor-made insurance solutions, and premium lifestyle services. We support clients at various growth stages, addressing financing needs arising from consumption and production activities, while aiming to augment the overall well-being and security of individuals, families, and businesses.
[1] Research and development expenses have been segregated from general and administrative expenses and restated for historical periods to better reflect the Company’s cost and expense structure.
[2] The risk-taking model refers to the framework in which the company assumes the credit risk for the loans facilitated on our platform.
[3] “Adjusted EBITDA” is a non-GAAP financial measure. For more information on this non-GAAP financial measure, please see the section of “Operating Highlights and Reconciliations of GAAP to Non-GAAP Measures” and the table captioned “Reconciliations of Adjusted EBITDA” set forth at the end of this press release.
Unaudited Condensed Consolidated Statements of Operations
(in thousands, except for share, per share and per ADS data, and percentages)
For the Three Months Ended
March 31,
2023
March 31,
2024
March 31,
2024
RMB
RMB
USD
Net revenue:
Loan facilitation services
417,165
676,295
93,666
Post-origination services
6,316
1,772
245
Insurance brokerage services
196,358
124,926
17,302
Financing services
22,577
10,666
1,477
Electronic commerce services
242,858
502,936
69,656
Guarantee services
5,759
16,853
2,334
Others
95,310
44,636
6,182
Total net revenue
986,343
1,378,084
190,862
Operating costs and expenses:
Sales and marketing
106,212
277,223
38,395
Origination,servicing and other operating costs
199,745
233,270
32,308
Research and development
29,169
40,521
5,612
General and administrative
63,381
83,674
11,589
Allowance for contract assets, receivables and others
39,406
102,334
14,173
Provision for contingent liabilities
5,499
67,258
9,315
Total operating costs and expenses
443,412
804,280
111,392
Other income/(expenses):
Interest income, net
14,519
27,713
3,838
Fair value adjustments related to Consolidated ABFE
(11,203)
15,468
2,142
Others, net
3,589
677
95
Total other income
6,905
43,858
6,075
Income before provision for income taxes
549,836
617,662
85,545
Income tax expense
122,670
131,779
18,251
Net income
427,166
485,883
67,294
Weighted average number of ordinary shares outstanding, basic
177,782,059
174,282,443
174,282,443
Basic income per share
2.4028
2.7879
0.3861
Basic income per ADS
4.8056
5.5758
0.7722
Weighted average number of ordinary shares outstanding, diluted
180,180,975
176,202,571
176,202,571
Diluted income per share
2.3708
2.7575
0.3819
Diluted income per ADS
4.7416
5.5150
0.7638
Unaudited Condensed Consolidated Cash Flow Data
Net cash generated from operating activities
390,307
631,743
87,495
Net cash provided by/(used in) investing activities
774,283
(683,697)
(94,691)
Net cash used in financing activities
(392,831)
(14,774)
(2,046)
Effect of foreign exchange rate changes
(181)
1,340
186
Net increase/(decrease) in cash, cash equivalents and restricted cash
771,578
(65,388)
(9,056)
Cash, cash equivalents and restricted cash, beginning of period
4,360,695
6,058,604
839,107
Cash, cash equivalents and restricted cash, end of period
5,132,273
5,993,216
830,051
Unaudited Condensed Consolidated Balance Sheets
(in thousands)
As of
December 31,
2023
March 31,
2024
March 31,
2024
RMB
RMB
USD
Cash and cash equivalents
5,791,333
5,903,995
817,694
Restricted cash
267,271
89,221
12,357
Trading securities
76,053
77,967
10,798
Accounts receivable
499,027
610,745
84,588
Guarantee receivable
2,890
36,787
5,095
Contract assets, net
978,051
994,116
137,683
Contract cost
32
18
2
Prepaid expenses and other assets
423,621
1,273,040
176,314
Loans at fair value
677,835
655,058
90,725
Financing receivables
116,164
73,383
10,163
Amounts due from related parties
820,181
726,991
100,687
Held-to-maturity investments
10,420
10,420
1,443
Available-for-sale investments
438,084
379,489
52,559
Property, equipment and software, net
79,158
77,777
10,772
Deferred tax assets
73,414
59,260
8,207
Right-of-use assets
23,382
18,758
2,598
Total assets
10,276,916
10,987,025
1,521,685
Accounts payable
30,902
41,484
5,745
Amounts due to related parties
14,414
1,122
155
Guarantee liabilities-stand ready
8,802
40,583
5,621
Guarantee liabilities-contingent
28,351
81,921
11,346
Deferred revenue
54,044
46,807
6,483
Payable to investors at fair value
445,762
445,762
61,737
Accrued expenses and other liabilities
1,463,369
1,595,052
220,912
Deferred tax liabilities
122,075
114,222
15,820
Lease liabilities
23,648
19,025
2,635
Total liabilities
2,191,367
2,385,978
330,454
Ordinary shares
130
130
18
Additional paid-in capital
5,171,232
5,172,942
716,444
Treasury stock
(94,851)
(109,444)
(15,158)
Accumulated other comprehensive income
23,669
66,671
9,234
Retained earnings
2,985,369
3,470,748
480,693
Total equity
8,085,549
8,601,047
1,191,231
Total liabilities and equity
10,276,916
10,987,025
1,521,685
Operating Highlights and Reconciliation of GAAP to Non-GAAP Measures
(in thousands, except for number of borrowers, number of insurance clients, cumulative number of insurance clients and percentages)
For the Three Months Ended
March 31,
2023
March 31,
2024
March 31,
2024
RMB
RMB
USD
Operating Highlights
Amount of loans facilitated
6,420,213
11,910,367
1,649,567
Number of borrowers
872,235
1,352,200
1,352,200
Remaining principal of performing loans
11,129,221
20,156,161
2,791,596
Cumulative number of insurance clients
1,007,238
1,343,660
1,343,660
Number of insurance clients
80,856
73,687
73,687
Gross written premiums
923,382
912,431
126,370
First year premium
627,314
514,141
71,208
Renewal premium
296,068
398,290
55,162
Gross merchandise volume
308,567
625,120
86,578
Segment Information
Financial services business:
Revenue
483,873
738,117
102,228
Sales and marketing expenses
62,218
251,922
34,891
Origination, servicing and other operating costs
47,609
85,787
11,882
Allowance for contract assets, receivables and others
40,222
101,127
14,006
Provision for contingent liabilities
5,499
67,258
9,315
Insurance brokerage business:
Revenue
196,358
124,926
17,302
Sales and marketing expenses
2,289
3,565
494
Origination, servicing and other operating costs
133,617
136,883
18,958
Allowance for contract assets, receivables and others
12
1,012
140
Consumption & lifestyle business and others:
Revenue
306,112
515,041
71,332
Sales and marketing expenses
41,705
21,736
3,010
Origination, servicing and other operating costs
18,519
10,600
1,468
Allowance for contract assets, receivables and others
(479)
9
1
Reconciliation of Adjusted EBITDA
Net income
427,166
485,883
67,294
Interest income, net
(14,519)
(27,713)
(3,838)
Income tax expense
122,670
131,779
18,251
Depreciation and amortization
1,868
1,892
262
Share-based compensation
2,089
1,207
167
Adjusted EBITDA
539,274
593,048
82,136
Adjusted EBITDA margin
54.7 %
43.0 %
43.0 %
Delinquency Rates
15-29 days
30-59 days
60-89 days
December 31, 2019
0.8 %
1.3 %
1.0 %
December 31, 2020
0.5 %
0.7 %
0.6 %
December 31, 2021
0.9 %
1.5 %
1.2 %
December 31, 2022
0.7 %
1.3 %
1.1 %
December 31, 2023
0.9 %
1.4 %
1.2 %
March 31, 2024
0.9 %
1.6 %
1.4 %
Net Charge-Off Rate
Loan Issued
Period
Amount of Loans
Facilitated
During the Period
Accumulated M3+ Net
Charge-Off
as of March 31, 2024
Total Net Charge-Off
Rate
as of March 31, 2024
(in RMB thousands)
(in RMB thousands)
2019
3,431,443
384,442
11.2 %
2020
9,614,819
734,218
7.6 %
2021
23,195,224
1,451,220
6.3 %
2022
22,623,101
1,059,319
4.7 %
2023
36,036,301
1,396,260
3.9 %
M3+ Net Charge-Off Rate
Loan Issued
Period
Month on Book
4
7
10
13
16
19
22
25
28
31
34
2019Q1
0.0 %
0.8 %
2.0 %
3.4 %
5.3 %
5.9 %
6.3 %
6.3 %
6.3 %
6.3 %
6.3 %
2019Q2
0.1 %
1.5 %
4.5 %
7.5 %
8.8 %
9.2 %
9.9 %
10.3 %
10.6 %
10.6 %
10.6 %
2019Q3
0.2 %
2.9 %
6.8 %
9.0 %
10.4 %
12.0 %
13.2 %
13.8 %
14.4 %
14.6 %
14.6 %
2019Q4
0.4 %
3.1 %
4.9 %
6.3 %
7.2 %
7.9 %
8.4 %
8.9 %
9.5 %
9.8 %
9.8 %
2020Q1
0.6 %
2.3 %
4.1 %
5.2 %
6.0 %
6.2 %
6.6 %
7.3 %
7.8 %
7.9 %
7.9 %
2020Q2
0.5 %
2.5 %
4.2 %
5.3 %
6.1 %
6.7 %
7.6 %
8.1 %
8.2 %
8.3 %
8.2 %
2020Q3
1.1 %
3.3 %
5.1 %
6.3 %
7.1 %
8.1 %
8.7 %
8.9 %
8.9 %
8.8 %
8.7 %
2020Q4
0.3 %
1.8 %
3.2 %
4.6 %
6.0 %
7.1 %
7.4 %
7.6 %
7.6 %
7.5 %
7.5 %
2021Q1
0.4 %
2.3 %
3.9 %
5.5 %
6.7 %
7.0 %
7.2 %
7.3 %
7.2 %
7.1 %
7.0 %
2021Q2
0.4 %
2.4 %
4.5 %
5.9 %
6.4 %
6.7 %
6.8 %
6.7 %
6.6 %
6.5 %
2021Q3
0.5 %
3.1 %
5.0 %
5.9 %
6.3 %
6.4 %
6.4 %
6.3 %
6.2 %
2021Q4
0.6 %
3.2 %
4.6 %
5.3 %
5.4 %
5.4 %
5.3 %
5.2 %
2022Q1
0.6 %
2.5 %
3.8 %
4.5 %
4.5 %
4.4 %
4.3 %
2022Q2
0.4 %
2.2 %
3.6 %
4.1 %
4.2 %
4.1 %
2022Q3
0.5 %
2.7 %
4.1 %
4.7 %
4.8 %
2022Q4
0.6 %
3.0 %
4.6 %
5.4 %
2023Q1
0.5 %
3.1 %
4.9 %
2023Q2
0.5 %
3.2 %
2023Q3
0.7 %
View original content:https://www.prnewswire.com/news-releases/yiren-digital-reports-first-quarter-2024-financial-results-302178952.html
SOURCE Yiren Digital
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Technology
PolyAI partners with OpenTable to offer enterprise restaurants and diners reservation support using voice AI
Published
51 mins agoon
September 23, 2024By
LONDON and NEW YORK, Sept. 23, 2024 /PRNewswire/ — PolyAI, a pioneer in voice AI solutions for customer experience and service, today announced a partnership with OpenTable, a global leader in restaurant technology, expanding PolyAI’s guest-led voice assistants to enterprise restaurants. Locations that opt in will be able to take reservations over the phone, answer questions, gain visibility in customer trends, and deliver on-brand experiences – all while alleviating staff time and resources.
This alliance delivers PolyAI’s lifelike voice AI to help restaurants tackle challenges around staffing and provide consistent hospitality, even off premise. In a survey conducted by the National Restaurant Association, 62% of operators said their restaurants did not have enough employees to support existing demand. With onsite staff focused on in-house patrons, restaurant groups routinely miss between 30-60% of phone calls to their front of house (per PolyAI customer data) – meaning missed revenue opportunities and equally valuable customer touch points.
Never miss another call, thanks to PolyAI and OpenTable
With this strategic partnership, OpenTable’s global network of restaurants will be able to integrate PolyAI voice assistants, built using generative AI and spoken language technologies, to assist their diners in seamlessly booking and managing reservations over the phone, during and outside of operating hours.
“We know how tightly restaurants manage their guest experience and this can be even more complex for our partners doing business at scale,” said Susan Lee, Chief Strategy Officer at OpenTable. “We have, and continue to invest in, technology that pushes boundaries and enhances hospitality and our integration with PolyAI is a new way we can drive efficiencies for our restaurants, and diners.”
For larger operators, this partnership enables numerous iterations of voice assistants to cater to the unique needs of multi-location and multi-brand portfolios, while providing PolyAI’s proven enterprise-grade assurances around availability, security and data protection.
“We have extensive experience deploying voice assistants to hundreds of locations for some of the largest restaurant groups in the world, helping operators resolve up to 70% of calls over the phone without the need for additional staff,” said Michael Chen, VP of Strategic Alliances at PolyAI. “This strong connection with the restaurant industry started right from the earliest days of PolyAI. We’re thrilled to deepen that further and work with OpenTable to help even more restaurant operators attract more diners, streamline operations and maximise revenue.”
The journey starts at the Integration Marketplace
OpenTable restaurants will be able to request an integration with PolyAI via its Integration Marketplace, which powers 150+ integrations among the most widely used restaurant software. Beyond managing reservations over the phone, PolyAI’s guest-led voice assistants also offer operators a powerful new channel for implementing consistent brand experiences that can deliver greater personalisation, more proactive revenue and upsell as well as offer new ways of collecting diner feedback and tracking customer satisfaction.
About PolyAI
PolyAI is a leading provider of AI-powered voice assistants. Their customer-led voice assistants are used across industries within global companies where B2C conversations are crucial, like Whitbread, Greene King, Caesars Entertainment and FedEx. PolyAI’s award-winning voice assistants have earned renown for their ability to understand natural language and provide quick, accurate and helpful responses. Hear more about what they’re bringing to the market by visiting poly.ai
About OpenTable
OpenTable, a global leader in restaurant tech and part of Booking Holdings, Inc. (NASDAQ:BKNG), helps more than 60,000 restaurants worldwide fill 1.7 billion seats a year. OpenTable’s world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
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View original content:https://www.prnewswire.co.uk/news-releases/polyai-partners-with-opentable-to-offer-enterprise-restaurants-and-diners-reservation-support-using-voice-ai-302254622.html
Technology
VeriPark Receives Microsoft Business Applications 2024/2025 Inner Circle Award and Joins Partner Advisory Council
Published
51 mins agoon
September 23, 2024By
LONDON, Sept. 23, 2024 /PRNewswire/ — VeriPark, a Microsoft Solutions Partner in the Financial Services Industry, has been selected for the Business Applications 2024-2025 Microsoft Inner Circle and the Microsoft Financial Services Partner Advisory Council.
Participation within Inner Circle is based on sales achievements that rank VeriPark in the top echelon of Microsoft’s Business Applications global network of partners. Inner Circle members are known for performing at a high-level by delivering innovative solutions that help organizations excel.
Ozkan Erener, CEO VeriPark: “We are honored to once again be recognized by Microsoft for our commitment to driving digital transformation for our clients. Partnering closely with Microsoft allows us to harness the latest technologies to revolutionize the Financial Services Industry. This recognition highlights the success of our collaborative strategy and execution.”
VeriPark first joined Microsoft’s Inner Circle in 2011 and has since provided innovative solutions that help financial institutions achieve a competitive advantage. By leveraging Microsoft’s platform, VeriPark continues to offer unparalleled services and solutions to its clients.
“Partners achieving the Inner Circle demonstrate an exceptional impact helping customers accelerate their AI and digital transformation with Dynamics 365 and Power Platform,” said Peter Jensen, Microsoft Business Application Partner Strategy Lead. “Microsoft AI Cloud Partner Program partners who achieve the Business Application Inner Circle distinction stand out for their deep AI, Cloud and Industry knowledge.”
Additionally, VeriPark’s selection for the Financial Services Partner Advisory Council highlights its role in shaping Microsoft’s financial services strategies and product roadmaps. As a PAC member, VeriPark will provide feedback on Microsoft’s financial services solutions and gain early insights into future roadmaps.
VeriPark is a global solutions provider enabling financial institutions to become digital leaders by placing Customer Experience at the core of digital transformation. VeriPark’s Intelligent Customer Experience suite delivers world class customer journeys on digital and assisted channels.
With its main offices located in the United Kingdom, Europe, North America, Asia, Africa and the Middle East, VeriPark helps financial institutions to enhance customer acquisition, retention and cross-sell capabilities. Their proven, secure, and scalable solutions cover Customer Engagement, Omni-Channel Delivery, Branch Automation, and Loan Origination. VeriPark collaborates with clients, crafting innovative technology strategies and solutions, that impact millions of people daily, bringing the promise of digital transformation to life.
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View original content:https://www.prnewswire.co.uk/news-releases/veripark-receives-microsoft-business-applications-20242025-inner-circle-award-and-joins-partner-advisory-council-302253197.html
Technology
Huawei Updates FTTO 2.0 and Releases New Scenario-based Products, Driving Campus Networks to Wi-Fi 7 Era
Published
51 mins agoon
September 23, 2024By
SHANGHAI, Sept. 23, 2024 /PRNewswire/ — During HUAWEI CONNECT 2024, Huawei updated fiber to the office (FTTO) 2.0 and launched a series of new scenario-based products for industries such as education, healthcare, and hospitality. The next-generation green 10G all-optical network oriented to Wi-Fi 7 accelerates fiber-in copper-out and contributes to campus intelligence.
“In the Wi-Fi 7 era, Fiber-in Copper-out is a must for campus networks, and FTTO 2.0 commercial use is accelerating. Huawei is willing to work with customers and partners to seize opportunities in optical business, achieving a win-win future for campus intelligence.” noted Gavin Gu, President of Enterprise Optical Business Domain, Huawei.
Huawei’s FTTO 2.0 solution achieves a simplified architecture with the number of network layers cut from three to two, active to passive transition, 30% lower energy consumption, and 80% less cabling. Based on XGS-PON Pro and Wi-Fi 7 technologies, this solution supports 12.5G/25Gbps to rooms, 10Gbps to APs, and 2.5Gbps to desktops. The hard slicing technology enables multiple services to be carried over one network, reducing the TCO by 30%. This helps enterprises build green, ultra-broadband, and simplified campus networks.
At the session, Huawei released a selection of FTTO 2.0 products for various scenarios and industries.
In the education industry, Huawei launched the industry’s first high-density ultra-10G optical terminal Huawei OptiXstar P884E for smart classrooms. Meeting the requirements of high-density and high-bandwidth access scenarios, this product implements 12.5G/25Gbps to classrooms and 2.5Gbps to desktops. For dormitories, Huawei launched the industry’s first 8-port Wi-Fi 7 optical AP OptiXstar W617E, which supports unified wired and wireless access for a room with 8 students. For education metro networks, Huawei launched the edge optical gateway Huawei OptiXstar E853E. Supporting remote PON port deployment, closed-loop local service forwarding, and flexible configuration, the Huawei OptiXstar E853E meets the access requirements of all services in campuses such as primary schools and kindergartens.
For hospital wards, Huawei launched the industry’s first 10G ceiling-mounted Wi-Fi 7 optical AP Huawei OptiXstar W817C, whose seamless roaming technology enables mobile ward rounds.
For hotels, Huawei launched the next-generation three-in-one Wi-Fi 7 optical AP Huawei OptiXstar W827E-3, which supports unified access of wired, wireless, and telephone services so that one ONT can carry all services in each guest room over one fiber. In this way, it provides ultimate Wi-Fi 7 network experience at a lower cost and improves the positive feedback rate of guests.
For factory workshops, Huawei launched the small-sized industrial optical terminal Huawei OptiXstar T602E, which supports guide rail installation and fiber to the machine without extra cabinets, allowing for flexible capacity expansion. By helping to build a reliable and flexible advanced industrial network for smart factories, the product improves the quality and efficiency of factory production.
Huawei’s FTTO solution has been put into commercial use in more than 9000 campuses around the world. In addition, Huawei’s 50G POL solution that supports hard slicing has also been put into commercial use.
View original content to download multimedia:https://www.prnewswire.com/apac/news-releases/huawei-updates-ftto-2-0-and-releases-new-scenario-based-products-driving-campus-networks-to-wi-fi-7-era-302255376.html
SOURCE Huawei
PolyAI partners with OpenTable to offer enterprise restaurants and diners reservation support using voice AI
VeriPark Receives Microsoft Business Applications 2024/2025 Inner Circle Award and Joins Partner Advisory Council
Huawei Updates FTTO 2.0 and Releases New Scenario-based Products, Driving Campus Networks to Wi-Fi 7 Era
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