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Business Process Management As a Service (BPMaaS) Market size is set to grow by USD 65.54 billion from 2024-2028, Increasing demand for process automation and digital transformation boost the market, Technavio

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NEW YORK, June 12, 2024 /PRNewswire/ — The global business process management as a service (BPMaaS) market size is estimated to grow by USD 65.54 billion from 2024-2028, according to Technavio. The market is estimated to grow at a CAGR of  42.32%  during the forecast period. Increasing demand for process automation and digital transformation is driving market growth, with a trend towards emergence of mobile bpm solutions. However, data security and privacy issues  poses a challenge.. Key market players include Accenture Plc, Appian Corp., BP Logix Inc., Capgemini Service SAS, Cloud Software Group Inc., Cognizant Technology Solutions Corp., ExlService Holdings Inc., Fujitsu Ltd., Genpact Ltd., getsix Polska Sp. z o.o., HCL Technologies Ltd., International Business Machines Corp., Oracle Corp., Pegasystems Inc., SAP SE, Software AG, Tata Consultancy Services Ltd., Tech Mahindra Ltd., Wipro Ltd., and WNS Holdings Ltd..

Get a detailed analysis on regions, market segments, customer landscape, and companies- View the snapshot of this report

Business Process Management As a Service (BPMaaS) Market Scope

Report Coverage

Details

Base year

2023

Historic period

2018 – 2022

Forecast period

2024-2028

Growth momentum & CAGR

Accelerate at a CAGR of 42.32%

Market growth 2024-2028

USD 65541.3 million

Market structure

Fragmented

YoY growth 2022-2023 (%)

30.84

Regional analysis

North America, Europe, APAC, South America, and Middle East and Africa

Performing market contribution

North America at 40%

Key countries

US, Germany, China, Japan, and UK

Key companies profiled

Accenture Plc, Appian Corp., BP Logix Inc., Capgemini Service SAS, Cloud Software Group Inc., Cognizant Technology Solutions Corp., ExlService Holdings Inc., Fujitsu Ltd., Genpact Ltd., getsix Polska Sp. z o.o., HCL Technologies Ltd., International Business Machines Corp., Oracle Corp., Pegasystems Inc., SAP SE, Software AG, Tata Consultancy Services Ltd., Tech Mahindra Ltd., Wipro Ltd., and WNS Holdings Ltd.

Market Driver

Business Process Management as a Service (Bpmaas) market is experiencing significant growth due to the increasing adoption of mobile Business Process Management (mBPM) solutions. These solutions enable organizations to optimize mobile workflows, identify best practices, and automate processes, leading to increased efficiency and productivity.

The integration of advanced technologies like big data, machine learning, and AI further enhances the benefits of mBPM solutions, making them essential for enterprises. Healthcare industries, in particular, are leveraging mBPM solutions for document management, leave administration, and registration processes. The cost savings and improved responsiveness offered by mBPM solutions are driving their widespread implementation, fueling the growth of the Bpmaas market. 

Business Process Management as a Service (BPMAAS) is a trending solution in the corporate world, providing organizations with the capability to outsource their business processes to third-party service providers. Secury and Machen, along with Artificial Intelligence (AI), Capability Expansion, and Process Improvements, are key drivers in this market.

The use of technology such as IT systems and telecommunications enables seamless process execution. Risks and challenges, including data security and compliance, must be addressed. The Digital Transformation and the implementation of Smart Technologies are also significant trends in BPMAAS. Organizations like Capability Expansion and Service Providers offer various services, including process optimization, automation, and management. The ultimate goal is to increase efficiency, reduce costs, and improve overall performance. 

Research report provides comprehensive data on impact of trend. For more details- Download a Sample Report

Market Challenges

Businesses in various sectors including BFSI, healthcare, retail, and manufacturing are utilizing technologies like IoT and big data analytics to enhance productivity and simplify operations. This involves deploying numerous digital sensors in production facilities and integrating the data with Business Process Management as a Service (BPMaaS) solutions. However, security risks such as malware, data theft, and hacker attacks associated with cloud technologies pose significant threats to the large-scale implementation of BPMaaS.With the increasing deployment of IoT devices and the storage of sensitive business data on the cloud, data security has become a top priority. Enterprises must secure devices and applications, and be cautious of the risks of cyberattacks and data breaches in multi-cloud environments. Data security and privacy concerns are major challenges for the growth of the BPMaaS market.Business Process Management as a Service (BPMAAS) is a growing market that offers organizations the ability to outsource their business process management functions. However, implementing BPMAAS comes with challenges. One challenge is ensuring secure data transmission and handling, particularly when dealing with sensitive customer information.Another challenge is integrating various systems and applications used in the business processes. Additionally, there is a need for effective communication and collaboration between the organization and the service provider. Furthermore, managing and measuring the performance of outsourced processes can be complex. Lastly, there is a risk of vendor lock-in, making it essential to have a flexible and scalable solution. Addressing these challenges requires careful consideration and planning when selecting a BPMAAS provider.

For more insights on driver and challenges – Request a sample report!

Segment Overview 

Deployment 1.1 On-premises1.2 Cloud-basedEnd-user 2.1 BFSI2.2 Manufacturing2.3 Retail2.4 Telecommunication and othersGeography 3.1 North America3.2 Europe3.3 APAC3.4 South America3.5 Middle East and Africa

1.1 On-premises-  Business Process Management as a Service (BPmaas) is a cloud-based solution that helps organizations streamline their operations. It allows businesses to outsource their process management functions, enabling them to focus on core competencies.

BPmaas offers benefits such as cost savings, increased efficiency, and improved compliance. Service providers manage and optimize business processes using advanced technologies like artificial intelligence and machine learning. This results in enhanced productivity and better customer experience. Companies can easily scale their operations and adapt to changing business environments with BPmaas.

For more information on market segmentation with geographical analysis including forecast (2024-2028) and historic data (2017-2021) – Download a Sample Report

Research Analysis

In the rapidly evolving digital landscape, Business Process Management as a Service (BpMaaS) has emerged as a crucial solution for organizations in various sectors, including finance and accounting, telecommunications, and the financial services sector. BpMaaS leverages artificial intelligence to analyze credit card transactions and customer tastes, ensuring data’s accuracy and security against breaches and loss.

Digital companies offer intelligence solutions to optimize business processes using a Business Process Management (BPM) platform. Human intervention is minimal, making workforces more efficient and reducing operational costs. Digital transformation is essential for organizational agility and time to market, making BpMaaS an indispensable tool for businesses of all sizes.

Market Research Overview

Business Process Management as a Service (BPMAAS) refers to the delivery of business process management capabilities as a managed service, typically offered by third-party providers. BPMAAS enables organizations to outsource the management and optimization of their business processes, reducing the need for internal resources and infrastructure. Key features of BPMAAS include process automation, analytics, and continuous improvement.

The market for BPMAAS is growing rapidly due to the increasing demand for digital transformation and operational efficiency. The solutions provide flexibility, scalability, and cost savings, making them an attractive option for businesses across industries. BPMAAS solutions can be integrated with other business applications and systems, providing a seamless end-to-end solution for managing and optimizing business processes.

Table of Contents:

1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation

DeploymentOn-premisesCloud-basedEnd-userBFSIManufacturingRetailTelecommunication And OthersGeographyNorth AmericaEuropeAPACSouth AmericaMiddle East And Africa

7 Customer Landscape
8 Geographic Landscape
9 Drivers, Challenges, and Trends
10 Company Landscape
11 Company Analysis
12 Appendix

About Technavio

Technavio is a leading global technology research and advisory company. Their research and analysis focuses on emerging market trends and provides actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions.

With over 500 specialized analysts, Technavio’s report library consists of more than 17,000 reports and counting, covering 800 technologies, spanning across 50 countries. Their client base consists of enterprises of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio’s comprehensive coverage, extensive research, and actionable market insights to identify opportunities in existing and potential markets and assess their competitive positions within changing market scenarios.

Contacts

Technavio Research
Jesse Maida
Media & Marketing Executive
US: +1 844 364 1100
UK: +44 203 893 3200
Email: media@technavio.com
Website: www.technavio.com/

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SOURCE Technavio

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Explore Beyond Expo 2025 Osaka with Agoda’s Day Trip Recommendations

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SINGAPORE, April 11, 2025 /PRNewswire/ — Digital travel platform Agoda is spotlighting five enriching day trips for visitors attending Expo 2025 Osaka in Japan. Taking place on Yumeshima Island near Osaka from April 13 to October 13, 2025, the Expo will showcase innovations across health, design, and connectivity. Agoda’s day-trip recommendations aim to enhance the travel experience by encouraging exploration of nearby destinations beyond perennial favorites Osaka and Kyoto.

Expo 2025 Osaka is set to attract international visitors, eager to explore forward-looking exhibits and cultural showcases. Agoda’s insights revealed that the highest number of accommodation searches for the Kansai region came from South Korea, followed by Taiwan, Hong Kong, Thailand and mainland China.

Beyond the Expo, the Kansai region and surrounding areas offer a variety of experiences, from historical landmarks to culinary delights. Agoda has identified five destinations that are ideal for day trips:

Nara: Known for its historical significance, Nara features attractions such as Todai-ji Temple and Nara Park, where deer roam freely. The city’s serene environment provides a contrast to the dynamic atmosphere of the Expo. Nara is accessible in about an hour via the JR Osaka Loop Line.Kobe: This port city combines modernity with tradition, offering highlights such as the Kitano Ijinkan-gai District and panoramic views from Mount Rokko. Kobe beef and the hot springs of Arima Onsen are also popular draws. The JR Kobe Line Rapid Service connects Osaka to Kobe in approximately 30 minutes.Nagoya: A blend of innovation and tradition, Nagoya features landmarks like Nagoya Castle and the Toyota Commemorative Museum of Industry and Technology. Local cuisine, including miso katsu, adds to the city’s appeal. The Shinkansen from Shin-Osaka Station ensures a quick and convenient journey.Himeji: Himeji Castle, a UNESCO World Heritage Site, is a must-see for its architectural beauty and historical significance. The castle’s white facade and surrounding gardens are particularly striking. The JR Sanyo Shinkansen provides access to Himeji in under an hour.Wakayama: Wakayama offers a mix of spiritual and cultural experiences, including Mount Koya, a center of Shingon Buddhism, and Wakayama Castle. Fresh seafood markets add a culinary dimension to the visit. The JR Wakayama Line connects Osaka to this peaceful destination.

Hiroto Ooka, Associate Vice President, North Asia at Agoda, shared, “Expo 2025 Osaka is not just about innovation; it’s also an opportunity to explore the rich culture and history of the Kansai region and beyond. Agoda is excited to help travelers uncover these destinations and create unforgettable memories with great value deals on accommodation, flights, and activities.”

With over 5 million holiday properties, 130,000 flight routes, and 300,000 activities, Agoda makes it easy to plan your next celestial escape. Visit Agoda.com or download the Agoda mobile app for the best deals.

View original content to download multimedia:https://www.prnewswire.com/apac/news-releases/explore-beyond-expo-2025-osaka-with-agodas-day-trip-recommendations-302426352.html

SOURCE Agoda

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Lakshmi Finance Center: Jonathan Dale Benton Unveils the Strategic Leap from TradeGenius AI 3.0 to 4.0

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Lakshmi Finance Center announces the next generation of its flagship AI platform, TradeGenius AI 4.0, showcasing advanced learning capabilities, re-engineered infrastructure, and cross-domain scalability under the direction of founder Jonathan Dale Benton.

SAN DIEGO, April 10, 2025 /PRNewswire-PRWeb/ — Lakshmi Finance Center has officially launched TradeGenius AI 4.0, the most significant architectural and functional overhaul of its intelligent automation platform to date. Building on the foundational framework of version 3.0, the new system introduces a series of transformative upgrades designed to meet the demands of increasingly complex and dynamic real-time environments.

The development, led by Founder and CEO Jonathan Dale Benton, reflects the institution’s ongoing investment in modular artificial intelligence systems that prioritize learning adaptability, high-volume data responsiveness, and operational transparency.

“TradeGenius AI 4.0 is not simply a version update—it’s a complete strategic reinvention of the system’s intelligence core,” said Jonathan Dale Benton. “It now thinks in contexts, adapts in cycles, and learns in real time across environments that no static model could survive.”

While TradeGenius AI 3.0 introduced essential advancements such as adaptive learning databases and preliminary decision feedback loops, version 4.0 redefines those foundations by integrating reinforcement learning, temporal abstraction layers, and dynamic task routing engines. These upgrades allow the system to execute multi-stage, variable-output strategies across non-linear data streams—an essential feature for modern AI operations.

One of the key innovations in 4.0 is its event-driven processing model, which replaces sequential logic chains with flexible response modules. This model enables the system to react to new inputs based on weighted probabilities rather than fixed triggers, dramatically reducing latency and enhancing situational awareness.

In parallel, the platform now supports natural language command interpretation through an upgraded NLP parser, allowing users to construct complex operational logic using simple language prompts. These are dynamically translated into structured tasks, enabling broader accessibility across non-technical roles in systems management and automation testing.

The memory module—a critical improvement over 3.0’s short-term feedback structure—has been expanded into a context-aware temporal buffer. This allows TradeGenius AI 4.0 to maintain variable-length memory trails for long-form decision-making, improving continuity in strategy across extended sessions.

Another core advancement is the scalability architecture, which now supports simultaneous deployment across decentralized nodes with real-time synchronization. This enables federated learning experiments and distributed intelligence deployment in simulated or live multi-agent environments.

The engineering teams behind TradeGenius AI worked through 14 months of sprint-based iterations and regression testing to ensure that legacy logic sets could be retained while accommodating the system’s expanded capabilities. Cross-disciplinary contributions from Lakshmi’s internal data scientists, systems theorists, and interface designers ensured a consistent balance between depth, speed, and usability.

In preparation for broader use, Lakshmi Finance Center is releasing a developer sandbox environment for institutions and research labs, including access to API layers, custom training modules, and anonymized datasets for testing. Internal pilot programs have already demonstrated successful applications in automation orchestration, real-time analytics, and process modeling.

Looking ahead, Lakshmi Finance Center plans to integrate real-world knowledge graph structures and symbolic reasoning systems in future iterations of the TradeGenius framework. Version 4.1, currently in prototype, is expected to introduce explainability modules and internal audit trails for transparency in critical system decisions.

TradeGenius AI 4.0 is now available for enterprise deployment, research collaboration, and curriculum integration within Lakshmi’s technical education programs.

With this release, Lakshmi Finance Center not only extends the capabilities of intelligent systems but reinforces its role as a center for continuous innovation in scalable, modular, and explainable AI.

Media Contact

Charlotte Evans, Lakshmi Finance Center, 1 619-379-7337, contact@lakshmifinance.com, https://www.lakshmifinance.com/

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SOURCE Lakshmi Finance Center

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ROLLER Celebrated on AFR’s Best Places to Work List and Certified as a Great Place to Work

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ROLLER’s purpose is to help create experiences that bring joy and happiness to the world. They achieve this by connecting attraction venues with powerful, easy-to-use technology.

AUSTIN, Texas, April 10, 2025 /PRNewswire/ — ROLLER, the all-in-one venue management platform for the leisure and attractions industry, is proud to announce it has been named a finalist on the Australian Financial Review’s Best Places to Work List for 2025, in the Technology category. Presented in collaboration with Bendelta, the list evaluates hundreds of companies across Australia and New Zealand based on employee experience, policies, and innovation. For the ROLLER team, being recognized among such respected companies is a meaningful acknowledgment of the culture they’re continuing to build as they scale.

“Our people are the heart of everything we do,” says Bee Hepburn, Chief People Officer at ROLLER. “Being included on the AFR’s Best Places to Work List reflects our team’s passion for not only creating joyful guest experiences through our platform but also cultivating a workplace where people love to show up every day.”

ROLLER was also honored to be officially certified as a Great Place to Work® for the third consecutive year in Australia and the second year running in the United States.

“Great Place To Work Certification is a highly coveted achievement that requires consistent and intentional dedication to the overall employee experience,” says Sarah Lewis-Kulin, Vice President of Global Recognition at Great Place To Work. She emphasizes that Certification is based entirely on real feedback from employees, making it a genuine reflection of how people feel about the company culture. “By successfully earning this recognition, it is evident that ROLLER stands out as one of the top companies to work for, providing a great workplace environment for its employees.”

ROLLER’s employee experience is driven by core values that promote collaboration, trust, innovation, and personal growth. With a global team spanning the Americas, EMEA, and APAC, ROLLER emphasizes flexibility, psychological safety, and opportunities for career progression. Recent initiatives include working with Equidi to close the gender pay gap, a public holiday swap program, and DEI-driven hiring practices.

“We’re intentional about creating an environment where people feel connected to their work, each other, and the impact we’re making,” added Bee Hepburn. “Whether you’re based in Austin, Melbourne, or London, you’ll find the same level of openness, encouragement, and energy that defines ROLLER’s culture.”

As the company continues to grow and evolve, ROLLER remains focused on maintaining a culture-first approach, recognizing that happy, fulfilled teams are the key to delivering world-class products and support to the attractions industry.

About ROLLER

ROLLER is the cloud-based venue management platform for modern attractions, purpose-built to remove friction from the guest experience at every touchpoint. Their all-in-one platform simplifies its customers’ business processes, improving efficiency and maximizing revenue. ROLLER’s comprehensive solution includes: Online Checkout & Ticketing, Point-of-Sale, Integrated Payments, Memberships, Gift Cards, Waivers, Self-Serve Kiosks, Cashless Wallets, Guest Surveys, and more. To learn more, visit roller.software.

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SOURCE ROLLER

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